Name: Hotel Palazzo Stern
Address: Dorsoduro, 2792, Venice, Italy, Venice, Veneto, Italy
Rating: 9.03

Guest reviews

9

Superb

Based on 492 verified reviews

Who stays here?

Couple

67%

Family

18%

Group

8%

Solo

5%

What guests think

AI-generated summary based on recent guest reviews

Hotel Palazzo Stern sits right on the Grand Canal with a vaporetto stop at the door, praised for its romantic terrace, convenient access, and warm, proactive staff who communicate before arrival and look after guests throughout their stay.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

8

Joan

Apr 18, 2026

·

Stayed 3 nights

Clean rooms, but air conditioner was not yet turned on, so the room got warm during the day. We made the mistake of having the windows open, and got bitten up by mosquitoes while sleeping

10

Carissa

Mar 16, 2026

·

Stayed 1 night

The hotel exceeded my expectations. The hotel staff… Especially Mohammad… We’re very attentive to our needs. The location can’t be beat. Our room was great.!!! They even turned down the beds at night.💖

10

Joerg

Dec 22, 2025

·

Stayed 3 nights

Staff went above and beyond

10

ALAINA

Nov 3, 2025

·

Stayed 3 nights

Excellent location in a historic castle. Very convent with a Vaporetto stop only a few steps away from the entrance.

10

Teresa

Oct 19, 2025

·

Stayed 4 nights

The location is ideal! A short walk to San Marco but far enough away to feel removed from the large crowds. A water bus stop next to the hotel is very convenient! The bar and restaurant manager, Matteo, makes a fantastic Negroni. Will certainly stay there again!

Dorsoduro, 2792, Venice, Italy

Location

A stay at Hotel Palazzo Stern places you in the heart of Venice, within a 15-minute walk of St. Mark's Square and Piazzale Roma. This luxury hotel is 0.7 mi (1.2 km) from Grand Canal.

Ca' Rezzonico(0.1 miles)

Campo Santa Margherita(0.2 miles)

Ca' Foscari University of Venice(0.2 miles)

Gallerie dell'Accademia(0.3 miles)

Accademia Waterbus(0.3 miles)

Academy Bridge(0.3 miles)

More location info

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 14:00 to 00:00

Before 12:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Limited parking is available on-site, and guests must contact the property in advance to reserve a parking space. Valet parking is also offered for a fee of EUR 130 per day.

Breakfast is available, and guests can enjoy breakfast in their rooms. Specific serving hours are not mentioned, but it is recommended to inquire upon arrival.

Pets are allowed, and guests must contact the property directly to arrange for bringing pets. There may be fees associated with bringing pets, but specific costs are not detailed.

Check-in time is at 14:00, and check-out time is at 12:00. Early or late check-in/check-out may be available upon request, and additional charges may apply.

Airport shuttle services are available for a surcharge of EUR 150 per vehicle (one-way, maximum occupancy 4). Guests must arrange the transfer by contacting the property 48 hours prior to arrival.

The hotel features step-free entrances and wheelchair-accessible facilities in public areas. Specific details about room accessibility and bathrooms are not provided.

The hotel is located in the heart of Venice, within a 15-minute walk of St. Mark's Square and Piazzale Roma, and is 0.7 mi (1.2 km) from the Grand Canal. Nearby attractions include Ca' Rezzonico (0.1 km), Campo Santa Margherita (0.3 km), and Palazzo Foscari (0.4 km).

Children are allowed at the hotel, and all guests, including children, must be present at check-in with a government-issued photo ID. Specific age limits for free stays are not detailed.

Guests must contact the property in advance to reserve cribs or infant beds. Specific details regarding the availability and costs of extra beds are not provided.

Hotel Palazzo Stern

Amenities

Property description

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