Wellness Hotel Alpenhof

Name: Wellness Hotel Alpenhof
Address: Matterstrasse 43, Zermatt, Switzerland, Zermatt, Valais, Switzerland
Rating: 9.17

"Loved the bar"

"Great location"

"Great pool"

"Loved the restaurant"

"Spacious rooms"

"Staff were helpful and professional"

Amenities

Restaurant
Swimming pool
Non-Smoking Rooms
Room Service
Dry Cleaning
Housekeeping

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Guest reviews

9.2

Superb

Based on 1,174 verified reviews

Who stays here?

Business

1%

Couple

48%

Family

32%

Group

10%

Solo

5%

What guests think

AI-generated summary based on recent guest reviews

Across many reviews, guests describe Wellness Hotel Alpenhof as a friendly, well-run base with an excellent spa and pool, plentiful breakfast, and a convenient location near the train station and lifts, plus comfortable modern rooms, some with Matterhorn views.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

10

Neil

last week

·

Stayed 1 night

Top notch hotel in central Zermatt. Includes transfers to and from the station, which is something we didn’t appreciate until we left. That said, it’s only a 10 mins walk. We had the Alpine Chic room, which was just lovely - with a view of Matterhorn from the balcony. Wish we could have stayed longer. The best hotel so far on our travels across Switzerland.

10

Sue

Apr 20, 2026

·

Stayed 3 nights

Proper stay with excellent spa. Would suggest irons/steamers as well as fans for people who like it cold

10

Peter

Mar 19, 2026

·

Stayed 5 nights

Fantastic hotel and very close to skilift!

6

Michael

Feb 7, 2026

·

Stayed 3 nights

Room was nice and staff was friendly and helpful. The only reason for a just okay rating is because the hotel allows dogs and the pet owners during our stay were very low class and rude. A dog in the lounge during Apres barking loudly for 20 minutes while the pianist was trying to play. Another dog in the dining room at dinner barking every time someone went by their table. Yet another dog barking in our hallway two different nights around 1:30 am. The staff did nothing to control any of this.

10

Eric

Jan 31, 2026

·

Stayed 5 nights

Room was comfortable and the staff was excellent

Matterstrasse 43, Zermatt, Switzerland

Location

Located in Zermatt, Wellness Hotel Alpenhof is in the city center and near a train station. Zermatt-Matterhorn Ski Paradise and Breuil-Cervinia Ski Area are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Matterhorn. Feeblitz Summer Toboggan Run and Frachey-Alpe Ciarcerio Funicular are also worth visiting. Enjoy the area's slopes with cross-country skiing and downhill skiing, and don't miss out on the snowshoeing and sledding.

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Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 22:00

Before 11:00

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