Via Inn Prime Kyotoeki Hachijoguchi

Excelente opcion, ubicado a unos pasos de la estacion del tren y Metro, amplio limpio, regalan muchas amenidades hasta rastrillos, es check in y check out “self check in and out” en una computadora hasta ahi te da la llave, si llegas antes o sales mas tarde hay unos lockers excelentes gratuitos en el lobby, hay personal ayuda para dudas, a la vuelta un 7 eleven

駅から近いくチェックイン前荷物を各自でロッカーに保管できるので安心

Hotel was well located around the area of Kyoto Station, only 5 to 10 minutes walk. A convenience store located right below at the hotel makes it very easy to purchase some groceries or to satisfy midnight cravings for food, at any time. There are sufficient coin laundromats in the hotel so that guests do not need to queue to use it. The TV in the room even allows guests to access apps like YouTube and Netflix, which we totally enjoyed it. Overall we enjoyed our stay at Via Inn at Kyoto, would consider booking Via Inn Hotels at other parts of Japan again in our future trips to Japan.

京都八条口から5分もかからず セブンが、併設されてて買い物したら専用カゴで部屋に行けるのがいい コインランドリーなども、空いてるか部屋でわかるのがよかった チェックイイン前、アウト後にも荷物を、預かってくれたので観光も、楽でした

Great location as it’s just steps from the main Kyoto Station, Don Quiote, and Aeon Mall. Being on the south side of the station means a bit less hussle and bussle, easier to access. It is much quieter and less foot traffic. The room was very clean and spacious for our family. Multiple floors for laundry was a definite great add-on for us (and even a tv channel dedicated to monitoring the laundry machines vacancy). Definitly recommend and would stay again in the future.

コインランドリーもたくさんあって使い勝手がとてもよかった。

Conveniently located hotel across the street from Kyoto station well appointed and staffed with Restaurant offering crate breakfast buffet. 711 connected to the hotel for convenience very nice amenities offered for travelers, small butt clean while appointed rooms.

this was one of the most wonderful hotels in hole japan, i 100% recommend this place because its 2 min by feet of the kyoto station so easy to carry your luggage in and out from the hotel, it have a 7 eleven beside the hotel with a direct door so you can acess to the 7 eleven with your room key, so convinent it also has laundry and the room was so big and comfortable if ypu planned to visit kyoto with your couple, friends or family in any ocassion its the perfect hotel!!

many free amenities, door in the lobby connected to the 7/11 directly

I enjoyed my stay at JR WEST GROUP VIA INN PRIME KYOTOEKI HACHIJOGUCHI. It's located within a 5-minute from Kyoto Station and has a 7-Eleven which is linked to the main lobby. The main challenge is finding your way out of Kyoto Station which is huge and confusing but no fault of the hotel! :) The room was a good size (not big but comfortable) and had a writing desk which made it easy for me to do my work and have my takeout meals. At the ground floor lift lobby, there's a sort of "buffet table" of daily consumables such as toothbrushes and shavers. The staff were friendly. Checking in and out was easily done at the automated kiosks. I loved the surroundings of the hotel. The area it was located in was safe, clean and quiet. It was easy to walk to the Keihan bus terminal at Avanti Building so that I could buy tickets for and board the airport limousine bus to Kansai International Airport. I would absolutely choose to stay in this hotel again if I were visit Kyoto again.

Filthy. Got in late so we had to stay there. Toilets not clean, mold in the bathroom, dirt and food stains all over the walls you know when you can see the dirt, what you can't see is even worse. The room we stayed in was so gross that we requested to see another in the morning when we woke up. We were shown another room which was just as filthy. The bathroom had hair all over it from a previous guest. When we commented that the room was just as bad the desk manager said, "sorry our housekeeping is not very good" !!! We checked out two days early and found a nice place around the corner. I suggest not to stay here.

Clean, professional: grand breakfast, courteous staff. Stayed 2 nights.

Upon check-in, we immediately noticed that our room had a very strong, unpleasant body odor—almost as if it hadn’t been cleaned or aired out for days. I went back to the front desk to request a room change, but the second room we were offered had a similar smell. I then asked if they had any room spray or candles, and instead they offered to show us two more rooms. Unfortunately, the third room smelled even worse than the first two, and the fourth room still had a strange odor. It seems the hotel doesn’t properly air out its rooms, and perhaps the building is older, which contributes to the smells. The fourth room was “good enough” for us to stay in, but I still had to buy room spray, and any time we turned the AC off and came back, the room would smell bad again. Keeping the AC on constantly was the only thing that helped. The room itself was also not very impressive—quite small, and the bathroom layout wasn’t ideal. I prefer how Japanese hotels usually separate the toilet and shower, but here they were together, which wasn’t great. The humidifier in our room also needed a filter change, which I requested on the first day. No one came on the first or second day, and it was only on the third day that someone finally replaced it. Even housekeeping didn’t address it. Speaking of housekeeping, they didn’t take out any of our garbage for the first few days, which was frustrating. We eventually learned that you need to put your garbage outside the room for them to collect it—a

My only complaint is that the bath had mould around the edges and the squirter jet in the toilet was dirty.

The room was okay, but the property is not as clean as it could be. Many things were dusty, and we found a bug in our room.

Clean, well maintained and well organized.

Clean and spacious room. Helpful staff

Close to Kyoto station and very quiet at night. Excellent on cleanliness and will stay here again.

ホテル全体が清潔で良かった。

Room was very clean. Would stay here again. Location fit my needs. Staff was friendly.

Large but secure hotel. Nice amenities. Clean and upscale interior. Excellent hotel breakfast. Easy to do laundry. Smart TV was a nice addition. I wish there was more space to store and hang clothes. Wifi also spotty

The room, staff and location were great but the wifi was terrible. I used the general one and the room specific one and it would cut in and out constantly. My guess is that it cut out every 10 minutes or so.

Very close to the station. Great breakfast. Room very small as usual in Japan.

Clean and spacious room, great amenities and location! Staff were also lovely.

Clean room, nice stay, just dont stay here if you have more than 2 checked in bags and 1 carry-on per person as there is little to no room to walk or organize

The room and the barhroom were quite large, bed was comfortable and lots of amenities. The 7-11 is attached to the hotel.

Everything was great about the Via Inn Prime but the pillows. The location couldn’t be better, the rooms are clean, the staff is friendly, but some unknown reason the have literal bricks for pillows. I wish I was exaggerating when I say they are THE hardest pillow I have ever felt. I even asked for a new pillow from the front desk and somehow got one that was even harder. Perhaps bring you own pillow, but outside of that one oddity, definitely a great stay.

Rooms are quite big. It also has laundry area which is very convenient. Down thing is the air-conditioning system. If you turn that on, it automatically stops soon. We were bit sweaty during sleeping.

Room was neat and relatively quiet, though not as soundproofed as I expected, as you could hear loud guests in the hallway if they were passing by. It was only temporary though, so not bothersome but still worth noting. It's very close to Kyoto Station (a short 5 minutes walk) which makes it very convenient if you want to visit the city using the buses or the subway lines. There are also two shopping malls nearby and some convenience stores, not counting Kyoto Station, so if you need any essentials you don't have to walk far.

離京都車站很近，一樓就可以連通7-11，旁邊還有AEON可以逛，生活機能很便利。浴室空間寬敞，有獨立沖洗區，洗乾淨再泡澡，廁所是分開的，還有梳妝台供早上悠哉梳妝整理。

I recently stayed at this hotel and had several disappointing experiences. One of the main issues was having to request fresh towels every single day, even though I had clearly indicated that I wanted daily towel service. This seemed to either surprise or bother a particular front desk staff member, which made me feel uncomfortable for asking for something that should be standard. The first room we were given had a very strong and unpleasant smell, as if someone had eaten a specific type of food in the room and it had not been properly cleaned or ventilated. It was overwhelming. I brought this to the attention of the front desk, and they did change my room. However, in doing so, I had to give up an upper-level room with a nice view for a lower-level room where I could clearly see into the windows of the neighboring hotel. I actually saw guests changing clothes in full view from my window, so I had to keep the curtains shut during my stay. On a positive note, the breakfast staff were kind, attentive, and welcoming. Their service was the highlight of the stay. The hotel is in a good location, but that alone did not make up for the frustrating experience with the rooms and the poor service at the front desk.

Check-in was smooth and efficient. The staff were exceptionally friendly and assisted us in arranging luggage transport to the airport, which was greatly appreciated. We also loved the convenient setup near the check-in area, where toiletries, coffee, and tea bags were readily available. The complimentary face mask provided in the evening was a thoughtful touch. The hotel’s location is excellent—adjacent to the station and with a 7-Eleven conveniently attached. Getting around was incredibly easy.

Check in and check out process was all self service, which was convenient but also felt like the customer service/initial impressions were a bit lacking. Staff were friendly enough but that's about it. The room was definitely on the smaller side especially at our price point but the room itself was clean and felt premium enough. The one good thing is that it is only a few blocks from the Kyoto station so it was convenient to walk around in any direction and have something to do or go somewhere to eat in Kyoto.

Their receptionist was horrible . She was over charging when I told her she didn’t inform before she started shouting and said we can’t store your luggage as well Her name was Lee . Very rude

Love the location, staff are friendly and helpful

Air conditioning was terrible in my room! Also had a trouble for check-in in hotel via the self-checkin system. Asked for help from the staff but didn’t help much.

The staff were very friendly and helpful to make check-in quick and easy. Room was small but clean and the provided pajamas were very comfortable. The counter in the lobby featured many amenities such as toiletries and were always in stock.

Main positive is location, right next to Kyoto station, with 711 next door. Check out time 10am is too early, especially when check in time still at 3pm. Any request for late check out is chargeable. Inflexible and unhelpful staff. Check in strictly at 3pm. Even though staff standing at reception, all guests directed to self-check in machines. No concierge service, staff can't even make calls for restaurant bookings and inquiries. Compares poorly to other JR hotels.

Was able to pay a little extra for late check out. Delicious breakfast and staff was excellent.

Great customer service, great location.

Great size room (rare for Japan) and very convenient location (steps from Kyoto station).

Excellent location next to Shin Kyoto station! excellent dining options around, safe and convenient.

Great hotel, room wasn’t too small, and very convenient being right across the street from the train station

Nice location. Everything close to the hotel.

Close to the station

駅に近く利便性がよく、清潔な部屋で良かったです。料金もリーズナブルでした。また利用したいです。

Nice location, only few mins walk to Kyoto Station. The Room was spacious and very clean. Staff were very helpful. Overall a good hotel. Highly recommended if you want to stay near kyoto station.

Great location with easy access to different parts of the city , staff were really friendly and helpful. Would recommend this hotel for anyone planning on staying in the area

The location is very convenient, just across the road and opposite to the JR train station. It is easy to take city buses when travelling to and from a range of attractions and sites or do day trips to nearby cities. The room has a reasonable size. Very happy about my stay there

Great location. Three minutes walk to JR line and other train and bus station. JR is the fast train going to different cities

Good breakfast variety

Stort och rymligt rum, med sköna pyjamas på sängen. Okej sortimentet i lobbyn med te, kaffe, badrumsartiklar att ta upp till rummet. Rymligt badrum med separat del för bad. Kylskåp och kassaskåp fanns. Hade dock varit trevligt med ett par vattenflaskor i kylen vid ankomst. Sköna sängar. Stor bra tv med möjligheter att casta för t.ex. Netflix. Betyget dras ner av att frukosten upplevdes lätt kaotisk. Som överallt i Japan ska man även här ha en lapp för att komma in. Det var tydligen på en av de fem lapparna som checkin-maskinen spottat ur sig som vi inte hade med. Receptionen hjälpte oss snabbt, men väl tillbaka var kön till frukosten lång. Det blir fullt redan vid 08.00, vilket ökar på stressen när man ska checka ut senast 10.00.

This is right by Kyoto station. Very convenient. The room is smaller than the one we had in Osaka, but ok for a family of 4. The breakfast is very limited. Basically tofu variations and egg. Western options is limited pastries. As another patron said, it was "very underwhelming. "

AWESOME BREAKFAST WITH MANY TOFU DISHES

The breakfast was a very traditional Kyoto fare with a few western options. It was nice that there was chicken and veggie tempura. My family esp loved the green tea latte machine. Nice to have dessert options at breakfast too! The only thing is that menu options are exactly the same everyday. The food for non-asian may be a little too authentic.

早餐很好吃

Nice hotel near Kyoto Station. Great breakfast buffet available for purchase of 13 dollars. Very large selection of foods.

Breakfast was disappointing, buffet did not have many choices for Western travelers. Also Expedia needs to update so of the distances for some of the area attractions, they are far from accurate.

The breakfast is outstanding! Even if your room plan doesn’t include it, it’s absolutely worth paying extra to experience the breakfast at this hotel.

Definitely get the breakfast buffet, it was one of the best I've ever seen in Japan.