Is parking available at the hotel?

Yes, free self-parking is available on-site, including wheelchair-accessible parking.

What type of breakfast is offered and what are the serving hours?

A complimentary continental breakfast is served on weekdays from 6:30 AM to 9:00 AM and on weekends from 6:00 AM to 9:00 AM.

What are the standard check-in and check-out times?

Check-in begins at 3:00 PM and check-out is at 11:00 AM. Early check-in and late check-out may be available for a fee, subject to availability.

What accessibility features are available for guests with disabilities?

The hotel offers wheelchair-accessible facilities, including a limited number of rooms, elevators, a registration desk, and meeting spaces. Step-free entrances and wheelchair-accessible paths of travel are also available.

Where is the hotel located in relation to nearby attractions?

The hotel is situated in Northeast Heights, approximately 15 minutes from ABQ Uptown and the University of New Mexico. It is 8.9 miles from the Albuquerque Convention Center and 10.8 miles from Balloon Fiesta Park. Nearby attractions include Los Altos Golf Course (1.6 km), National Museum of Nuclear Science & History (2.4 km), and Winrock Shopping Center (5.4 km).

Does the hotel have a swimming pool?

Yes, the hotel features an indoor pool and a hot tub, providing a relaxing environment for guests.

Are children allowed at the hotel?

Yes, children are welcome at the hotel. There is no specified minimum age for children to stay for free.

What are the policies regarding extra beds and cribs?

Cribs (infant beds) are available for an additional fee. Advance request or confirmation may be required for availability.

Holiday Inn Express & Suites Albuquerque East

Average nightly price at Holiday Inn Express & Suites - Albuquerque East by IHG by month, last 12 months (USD)
Month	Average price
January	US$120
February	US$135
March	US$142
April	US$159
May	US$147
June	US$134
July	US$123
August	US$120
September	US$144
October	US$187
November	US$133
December	US$116

What guests think

Guests of Holiday Inn Express & Suites - Albuquerque East by IHG frequently highlight clean spaces, friendly staff, comfortable rooms, a solid complimentary breakfast, and the gated parking that boosts a sense of security, especially for quick stops off I-40.

Some found the surrounding area less walkable or appealing and the property a bit hard to locate. Facilities draw mixed feedback: the indoor pool and hot tub are appreciated yet sometimes dirty or out of order, and elevators were reported down during some stays. Service is largely praised, though a few guests reported dismissive interactions, check-in errors, or policy frustrations. Overall, expect a clean, secure, and comfortable stopover.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities include gated parking and an indoor pool with hot tub; guests liked the added security but parking can be tight. Feedback is mixed due to occasional hot tub/pool cleanliness or outages and some elevator downtime; a small gym is noted.

Related guest reviews

8

Dick

21 Apr 2024

·

Stayed 1 night

The facility looks pretty new and the area seems safe. I picked this hotel for the jacuzzi. I ran a trail race the next day so I wanted to loosen up my legs. The jacuzzi was a major disappointment. There was black mold about 5 inches down from the top edge of the jacuzzi all around the jacuzzi. The pool seemed clean but jacuzzi was an issue. The facility was clean overall but the jacuzzi could be dangerous with the mold.

10

Matthew

31 Dec 2022

·

Stayed 1 night

New and nice! Got in late and found that the hotel had a secured parking. This was very comforting to see, the only problem was it was very full. It bad it very hard to park my large work truck “F-550”. Every thing else was great and staff was very friendly.

8

Ellen

2 Dec 2025

·

Stayed 1 night

The hot tub was dirty. Could not and would not use it. Disappointed

10

Jimmie

24 Feb 2023

·

Stayed 1 night

We really appreciated that the hotel was situated out of the city. The fact that they locked the gates at night to secure the vehicles staying at the hotel was a big plus!

10

Gary

29 Oct 2024

·

Stayed 1 night

Great property. I highly recommend it. The only weird things is a security fence completely encloses this hotel including its entire parking lot. On my arrival, I had to call the front desk to receive a code which unlocked an electronics gate so I could pull my car inside the perimeter and check in. Not a big deal

10

Gordon

17 Jun 2025

·

Stayed 4 nights

Good breakfast; Great cookie welcoming treat; Nice but small air conditioned gym;

10

Morgan

18 Dec 2024

·

Stayed 1 night

The pool and hot tub were working and clean. The room was clean and well kept. I recommend this place for a stop through.

8

Shawna

16 Jan 2024

·

Stayed 1 night

Pros: Room was well maintained, clean, and quiet. They actually locked the parking gate this time so that was a relief. Cons: Only issue this stay were the two elevators were out of service. Overall, plan to stay here again!

6

Signe A

23 Oct 2024

·

Stayed 1 night

The cost was too high for the type and amenities. The room was clean and the brkfst very good. Hot tub not in working order

10

Timothy

1 Jan 2024

·

Stayed 1 night

Beautiful, clean, & comfy hotel…New Bathroom shower in best condition of those we’ve had on multiple trips this fall. REAL nice soft toilet paper, not the horrible thin scratchy PAPER most offer. Nice hot tub & pool. Good breakfast. Only negative— elevators were not functioning properly or consistently…sounded horrible & long delays. They were working on them supposedly, but we ended up taking the stairs several times.

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Cleanliness

Cleanliness is a strong point across reviews, with many describing rooms and common areas as very clean or spotless. A few guests reported lapses such as unclean showers, dirty towels, or a bed bug claim.

Related guest reviews

2

Dion

5 Sept 2025

·

Stayed 1 night

The room 324 shower was dirty with hair & dirt . The front desk agent was very rude and disrespectful towards me & my wife. I should receive full or partial refund for this inconvenience !

2

Douglas

2 Jun 2024

·

Stayed 1 night

Hotel looks great but that’s it Check in was fine last was not very nice but ok The room was half way put together sheets not tucked in and the kicker was the towels were crusty and dirty I called front desk 3 times no answer so I went down and no one there Just a horrible dirty stay

10

Luis

5 Aug 2025

·

Stayed 2 nights

I have stayed at this property many time. It is consistently clean, and the staff is very professional and polite.

10

Michelle

7 Oct 2025

·

Stayed 3 nights

This is a lovely, clean and quiet hotel. The staff are pleasant and more than willing to help. The rooms are comfortable and clean. The breakfast bar is delicious and well-supplied by Maria Lee

10

Polly

30 Dec 2025

·

Stayed 1 night

The hotel was spotlessly clean and very light, airy and nicely decorated. The staff were very helpful and courteous.

10

Susan

14 Oct 2025

·

Stayed 1 night

Clean and comfy after a long day of driving.

10

BHARATH RAM

5 Jan 2023

·

Stayed 19,358 nights

New, Nice and Clean property.

2

Nichole

16 Mar 2025

·

Stayed 1 night

There were bed bugs in the bed. I am anticipating a FULL REFUND of my stay.

6

Natasha

6 Sept 2025

·

Stayed 1 night

The bathroom shower wasn’t cleaned properly. When reported to front desk staff, she was very dismissive of complaint instead of trying to offer solution. We did end up switching rooms.

10

Wayne

16 Sept 2023

·

Stayed 1 night

The hotel is new and it shows. It’s spotlessly clean and everything is in great shape. The breakfast was quite good with fresh biscuits and gravy, which was nice. The coffee is terrible, but it’s what I’ve come to expect from most hotels. The bed is too hard for my liking, but otherwise a good stay.

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Rooms

Rooms are modern, quiet, and comfortable with many praising bed comfort and space; some mention nice mountain views. Downsides include occasional noise (highway or neighbors, and in one case rooftop machinery), AC or smoke-alarm light issues, low shower water pressure, and minor maintenance quirks.

Related guest reviews

10

Nathaniel

8 Jun 2025

·

Stayed 1 night

Friendly check-in staff, plenty of parking. Spacious and clean room, bathroom has good products and decent water pressure.

10

Cindy

17 Mar 2025

·

Stayed 2 nights

The hotel was great. One minor complaint is that the mini fridge in the room did not have a freezer section.

8

Kris

12 Dec 2024

·

Stayed 2 nights

Really good location conveniently located close to Eubanks and Louisiana Blvds so close to shopping and restaurants. Loved the fact this hotel has gated parking, more places should have this. Would ask for a room on east side for mountain view next time. Good breakfast, nice staff. Pool looked nice but we didn't use it this time. Downside the water pressure in shower was low for an otherwise nice property.

10

Heather

23 Apr 2025

·

Stayed 1 night

The bed and pillows were so comfortable. I didn’t want to take the time to stop and sleep on our trip, but I’m so glad we did. It was so comfortable, clean, and nice.

6

Linda

27 May 2025

·

Stayed 1 night

Only complaint- couldn’t get room to cool off

2

Amy

3 Feb 2025

·

Stayed 1 night

Lights were flashing in our room all night! Blue- green white strobes no sleep at all. Traffic noise was terrible.

10

Carol

25 Mar 2025

·

Stayed 1 night

Room was clean, beds were comfortable and view was very nice.

4

Linda

26 Nov 2023

·

Stayed 1 night

Paper thin walls, floors & ceilings. Had to listen to kids upstairs and a neighbor with a phone going off all night

2

Kyle

27 Jul 2023

·

Stayed 1 night

Do not stay in room 410. There is some machinery on the roof top that turns on and off constantly. I’ll was unable to sleep. The hotel staff tried to do what they could but because the hotel was completely full they couldn’t move me. I spoke with the general manager and she felt horrible about it and offered me a free room the next time I visit which was appreciated. Had I not stayed in 410 it would have been excellent on all marks. Hopefully they fix the problem soon.

10

Daniela

14 Jan 2024

·

Stayed 1 night

Great space and staff. Very clean, updated, and comfortable.

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Service

Service is widely described as friendly and helpful with quick check-in and accommodating touches; several praised flexibility and small gestures like cookies. A minority reported rude or dismissive interactions, reservation or check-in problems, and inconsistent policy communication.

Related guest reviews

10

Cindy

2 Oct 2024

·

Stayed 1 night

New place in business district, it appeared. Staff super nice and friendly with great recommendation for food. Easy off and on interstate.

2

Dion

5 Sept 2025

·

Stayed 1 night

The room 324 shower was dirty with hair & dirt . The front desk agent was very rude and disrespectful towards me & my wife. I should receive full or partial refund for this inconvenience !

10

Charles

22 Nov 2023

·

Stayed 1 night

Staff was very friendly and helpful. 10/10

10

Karen

14 Oct 2025

·

Stayed 2 nights

Great customer service

2

Deena

31 Dec 2023

·

Stayed 1 night

The stay at this Holiday Inn express was a nightmare. We arrived at 11 PM after 11 hours of driving to be told they could not find our reservation which had been booked through Expedia. I had the confirmation on my phone however, it was still not able to be found. We ended up paying for the nights stay in addition to paying Expedia. The next morning when I tried to work it out with the manager I was told they could not issue a refund. I was given the name and phone number of someone named Rachel, the Director of operations. I tried the number several times. There is no one named Rachel at that number. When I tried to explain this to the manager at the Holiday Inn express, she would not come out of her office to speak to me and left it up to her front desk attendant to tell me to just keep trying. Needless to say, I will not ever be staying in a Holiday Inn express or booking with Expedia ever again. I do not recommend this experience to anyone.

10

Mark

21 Dec 2023

·

Stayed 4 nights

Elizabeth at the front desk was very helpful when checking us in. We had a corner room and it was very quiet and clean. We enjoyed the fresh baked cookies in the lobby and the lemon water.

10

Tracey

31 Jul 2025

·

Stayed 1 night

In a panic, I double booked this hotel and another hotel after having to leave a hotel with potential bedbugs. I didn’t stay here but was SO grateful they let me cancel despite my room being non-refundable. The other hotel I double booked wouldn’t. Thank You Holiday Inn! I will be choosing you in the future!

10

EDWARD

18 Sept 2023

·

It was very nice and quiet. Safe and I really appreciated the gated parking lot. The clerk was very helpful and friendly. We left very early and she made sure we had coffee and a muffin! Thanks!

6

Natasha

6 Sept 2025

·

Stayed 1 night

The bathroom shower wasn’t cleaned properly. When reported to front desk staff, she was very dismissive of complaint instead of trying to offer solution. We did end up switching rooms.

10

sebastian

23 Sept 2025

·

Stayed 1 night

Fast check in/out. Friendly staff.

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Location

Set just off I-40 near big-box stores, the hotel sits behind gates that enhance on-site security. Several guests felt the surrounding area is less walkable or appealing and found the property a bit hard to locate, though highway access is easy.

Related guest reviews

10

Robert

9 Jun 2024

·

Stayed 1 night

Great location, safe area, clean and comfortable. There is even motorcycle parking.

10

David

7 Jun 2025

·

Stayed 3 nights

very nice hotel. Clean, quiet, comfortable. Great breakfast. Excellent location.

8

Suzanne

20 Oct 2024

·

Stayed 2 nights

It was very clean. Difficult to find since the address was at the entrance of a development and the hotel was at the end of the development

10

Rita

22 May 2025

·

Stayed 2 nights

It was like a brand new hotel very very clean, the breakfast was good, used the pool and the hot tub. All in all it was a nice experience. A little hard to find because it’s not on a main road. It’s tucked behind Sam’s Club. But that lends to the quietness of the area. Plenty of places to eat close by.

10

Jeremy

20 Jun 2025

·

Stayed 1 night

Nice property. Having the gates shut at night was a bonus too.

8

N Andrew

9 Aug 2025

·

Stayed 1 night

Hotel was nice, clean, and it felt secure. The gate is a plus but I’m not sure how much it really helps? That said we had no issues. Area around the hotel is a little sketchy but not terrible. I don’t recommend the Walmart close to the hotel. Everything is under lock and key with armed security and an interesting clientele. Can’t hold that against the holiday inn express - just a warning to others.

10

Wilmer

14 Aug 2024

·

Stayed 1 night

Great location

10

Susan

3 Nov 2024

·

Stayed 1 night

This was a comfortable, safe property. Convenient to the highway and well cared for!

10

Allen

13 Aug 2025

·

Stayed 1 night

Hotel was clean and seemed to be fairly new. There is nothing 'walkable', and although the facility seemed secure, the security fencing around the parking area made me a bit leery.

10

Joyce

26 Feb 2024

·

Stayed 1 night

Close to a Walmart and Sam’s Club. Gated parking in the evenings. Clean and nice.

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Dining

Breakfast is generally reviewed as good with decent variety and consistent availability. Some found it average or dull, noted limited vegetarian or vegan options, or occasional equipment issues like the pancake machine.

Related guest reviews

10

April

22 May 2023

·

Stayed 2 nights

We really enjoyed our stay at this Holiday Express. The rooms were very comfortably and the staff helpful and friendly. I do wish there were more vegan options for breakfast, but everything looked fresh. Would not hesitate to stay there again, when visiting the Albuquerque area.

10

Matt

5 Apr 2025

·

Stayed 1 night

Great breakfast

10

Myrta

26 Nov 2023

·

Stayed 1 night

We were just passing through and needed a place to sleep for the night. It was quiet, comfortable and clean. The staff were very friendly and made us feel welcome. The free breakfast was okay. I would stay here again.

10

Cathy

12 Oct 2025

·

Stayed 1 night

The breakfast was fresh and good. It was also convenient to where we needed to be while visiting Albuquerque.

8

Nola

14 Aug 2024

·

Stayed 1 night

Breakfast offerings were dull.

8

Larry

10 Apr 2024

·

Stayed 1 night

The weak spot was breakfast…

10

Daryl

20 Mar 2025

·

Stayed 1 night

Nice property, great breakfast, whole building smells amazing.

10

BRIAN

7 Jan 2024

·

Stayed 1 night

Room was very big and they had plenty of pillows for us. Great one night stay , Breakfast was nice but pancake makers was not working on our visit but loved that it opened right at 6 am

10

Ron

12 Nov 2024

·

Stayed 1 night

Great accommodations and friendly staff. Great continental breakfast.

10

Timothy

1 Jan 2024

·

Stayed 1 night

Beautiful, clean, & comfy hotel…New Bathroom shower in best condition of those we’ve had on multiple trips this fall. REAL nice soft toilet paper, not the horrible thin scratchy PAPER most offer. Nice hot tub & pool. Good breakfast. Only negative— elevators were not functioning properly or consistently…sounded horrible & long delays. They were working on them supposedly, but we ended up taking the stairs several times.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $148	2 $133	3 $151	4 $156	5 $134	6 $147	7 $158
8 $126	9 $132	10 $134	11 $133	12 $126	13 $146	14 $160
15 $136	16 $126	17 $132	18 $135	19 $132	20 $144	21 $169
22 $136	23 $127	24 $130	25 $127	26 $130	27 $144	28 $130
29 $122	30 $118

Holiday Inn Express & Suites - Albuquerque East by IHG

Prices for Holiday Inn Express & Suites - Albuquerque East by IHG

Monthly average prices

About this property

Location

Guest reviews of Holiday Inn Express & Suites - Albuquerque East by IHG

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Holiday Inn Express & Suites - Albuquerque East by IHG

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21	22	23	24
25	26	27	28	29	30 $160	31 $146