Name: Courtyard Winston-Salem Downtown
Address: 640 West Fourth Street, Winston-Salem, North Carolina, United States of America, Winston-Salem, North Carolina, US
Price range: US$120–US$394 per night
Rating: 7.9

What guests think

Across reviews for Courtyard Winston-Salem Downtown, travelers highlight friendly staff and a walkable downtown location with easy access to restaurants and venues, though some encountered parking quirks, slow room readiness, and occasional service follow-through issues.

Facilities such as the rooftop bar and gym draw positive mentions, but limited hours, staffing gaps, and gym noise affecting nearby rooms come up in multiple reviews. Cleanliness is generally strong, yet several guests reported housekeeping misses or maintenance issues like low shower water pressure. Expect a convenient downtown base with modern comforts and occasional operational tradeoffs.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Rooftop bar and gym are appreciated, but hours can be limited and staffing thin, and gym noise disturbs rooms beneath. Parking is next to the hotel and convenient for many, but it carries a $15/day fee and can be confusing.

Related guest reviews

10

Jesse

3 Nov 2025

·

Stayed 1 night

Room was beautiful and clean. Staff was kind and helpful. We had the best time. We also had the opportunity to visit the rooftop bar, the bartender was friendly and the view was awesome. We definitely will be back.

6

Rachel

20 Jul 2025

·

Stayed 2 nights

On the negative side, The breakfast bistro was ill stocked and understaffed, same with the bar. The gym had no towels in the morning. The pool was a very small indoor pool and it was not very clean. On the positive side, this hotel is nicely situated near walkable down town restaurants, bars and shops.

4

David

13 Feb 2025

·

Stayed 1 night

This was my first stay and wont go back. Parking is a pain in the arse as you first have to check in to get a room key to open the gate. Signage to this effect is non existent. Then pillows are low quality and thin, not up to Marriott brand. No extra coffee was availablenand only synthetic creamer instead of real stuff. This is a big deal to us as we drink coffee and want natural ingredients. Lasly there is no coffee in common rooms early in morning. Had to wait til 630 am to buy something, and again no effing cream.

10

Tyrone

29 Nov 2024

·

Stayed 1 night

I always stay at the Courtyard in Winston-Salem because of its proximity to restaurants, bars, and my family (they pretty close by). I can always count on the hotel to be clean, quiet, and convenient. They even have a rooftop during the summer months. Lastly, parking is always so easy as its right next to the hotels. This is great hotel for solo travelers (like me), families, or groups!

10

Lori

25 Feb 2024

·

Stayed 1 night

Enjoyed everything about my stay. Hotel was clean, comfortable, and conveniently located downtown. Plenty to check out within walking distance. Overnight parking is an additional $15 in the garage next to the hotel.

6

Brenda

28 Jul 2025

·

Stayed 2 nights

The room was nice and clean. The bed was super comfortable. I was on the 5th floor and the gym was directly above the room. Running (pounding) on the treadmill and weights being dropped at 7am is not a great thing to wake up to. Called twice to have my room refreshed and it was never done.

8

shelly

9 Jun 2024

·

Stayed 1 night

Hotel was nice and clean. Had a rooftop bar but did not open till late due to staffing. But once they did was nice having a drink up there. Bar and starbucks in lobby.

4

Jamie

3 Mar 2025

·

Stayed 1 night

Who ever decided the gym/work out facility should go on the top floor should lose their job!! It’s open 24/7 so anyone can go at anytime. That’s great news except for the people in the rooms beneath the gym that are trying to sleep!! It was THE LOUDEST thing I’ve heard in a long time staying at a hotel, and we stay in hotels often! I’m happy for the people that love fitness and want to run on the treadmill at all hours of the night and at 4 and 5 am but when it’s above your head, that’s ridiculous!!

6

Rachel

8 Oct 2023

·

Stayed 1 night

The hotel overall looked nice and like it had a facelift. The staff was friendly. The hotel bar and rooftop bar were selling points for us, but not open. The fridge in the room didn’t work and the sink got water all over the counter due to poor planning on the construction side. Room was clean, everything was easily walkable.

10

Felicia

26 Sept 2024

·

Stayed 1 night

I enjoyed the room and the staff were very friendly. Clean! Restaurants walking distance. I wish there was a nicer walking path from the parking garage to the building. Also the check in parking spaces are a joke. I had to drive around the block twice then wait until a space freed up. Honestly parking was expensive.

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Many guests found rooms and common areas very clean, but recurring lapses include dirty bathrooms, leftover items, dust, or worn linens.

Related guest reviews

6

julie

29 Jan 2025

·

Stayed 1 night

Front desk staff was amazing, friendly and very welcoming. Room was not very clean, obvious dirt, spills. Stains on bedding. Bathroom floor sticky. Strong food/grease odor from AC unit. Mattress completely worn out!

10

Steve

28 Dec 2025

·

Stayed 1 night

Staff was great, room was clean. Great visit

2

Christopher

28 Jul 2024

·

Stayed 1 night

When I arrived in the room there was a strong stagnant and musty odder in the room. The bed sheets had holes in it, the shower curtain had holes in it and the top was coming apart at the top. One of the towels had hair still in it when I went to dry off.

10

john

24 Mar 2025

·

Stayed 3 nights

Clean property.

8

Sherlyn

27 May 2024

·

Stayed 2 nights

Bathroom was filthy upon arrival but it was convenient and cute!

8

Mark

11 Jul 2024

·

Stayed 1 night

Generally clean. Room was a bit dusty insome areas, particularly around base of bed and furniture.

10

Freddie V

17 Feb 2023

·

Stayed 4 nights

Very clean even smells great when you enter lobby. Staff very friendly and welcoming.

10

TIAWANDA

30 Aug 2025

·

Stayed 2 nights

The room was immaculate and beautiful.

10

Caitlin

6 Oct 2023

·

Stayed 1 night

Everything was spotless from the front doors to our room! Staff was very friendly and accomodating.

10

Yolanda

2 Aug 2025

·

Stayed 1 night

Very nice place to stay to experience the downtown shops and eateries. Only issue-The toliet needed cleaning due to the black stains under the toliet seat.

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Rooms are modern and generally comfortable, with some spacious layouts and appealing design; several guests mentioned soft mattresses, low shower water pressure, and noise from the gym, nearby areas, or the street. A few reported maintenance quirks or incorrect room assignments.

Related guest reviews

10

Jesse

3 Nov 2025

·

Stayed 1 night

Room was beautiful and clean. Staff was kind and helpful. We had the best time. We also had the opportunity to visit the rooftop bar, the bartender was friendly and the view was awesome. We definitely will be back.

10

Lisbeth

3 Sept 2023

·

Stayed 1 night

Staff is excellent. Hotel is clean and in working order. We had a restful and entertaining visit. The only suggestion is perhaps improving the water pressure in the shower.

10

Ann

27 May 2024

·

Stayed 1 night

The staff were extremely friendly and helpful. My room was beautifully designed and appointed. Whoever the architect was for this hotel is amazing.

8

christina

5 Jul 2025

·

Stayed 1 night

King suite is spacious. Room is clean. TV has plenty of options. Definitely would stay again

6

Brenda

28 Jul 2025

·

Stayed 2 nights

The room was nice and clean. The bed was super comfortable. I was on the 5th floor and the gym was directly above the room. Running (pounding) on the treadmill and weights being dropped at 7am is not a great thing to wake up to. Called twice to have my room refreshed and it was never done.

8

Paula

7 Sept 2025

·

Stayed 3 nights

The room was clean and comfortable. I appreciated having a Keurig instead of a coffee pot. The bed was too soft…no support. There was weak water pressure in the shower, but served its purpose. The Bistro had great burgers and the chef was amazing. Overall, I had a good stay and was able to get to the Benton Convention Center in 3 minutes with easy parking. Lastly, I must say the staff was very friendly, but the cleaning staff could improve. They left cleaning products in my room, did not replenish the coffee cups, and forgot to replace the towel mat for the bathroom.

4

Jamie

3 Mar 2025

·

Stayed 1 night

Who ever decided the gym/work out facility should go on the top floor should lose their job!! It’s open 24/7 so anyone can go at anytime. That’s great news except for the people in the rooms beneath the gym that are trying to sleep!! It was THE LOUDEST thing I’ve heard in a long time staying at a hotel, and we stay in hotels often! I’m happy for the people that love fitness and want to run on the treadmill at all hours of the night and at 4 and 5 am but when it’s above your head, that’s ridiculous!!

6

Elizabeth

8 Oct 2024

·

Stayed 2 nights

Not the best, not the worst. Parking was confusing, wish there had been more information in the booking about where/how to park. Asked the staff about accessibility accommodations and they said they'd call the room with their answer, but never called. Oh well. Our room overlooked the outdoor lounge area, so it was difficult to sleep with the noise from down below. But the room and facilities were nice and very clean. The location is great and very walkable. Overall our stay was pleasant.

10

C E

9 Mar 2025

·

Stayed 1 night

For the most part, my stay was good. My room was on the front of the hotel, so it was a little noisy with vehicles on street and ppl noises. Also, the toilet needs to be repaired. The water ran all night. Otherwise, my atay was pleasant.

6

Robert

22 Jun 2025

·

Stayed 1 night

Water pressure very low in shower; no waters in lobby fridge; arm in parking garage broken and blocking entrance.

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Service is frequently praised as friendly and welcoming. However, some guests experienced delayed check-in, short staffing in the bistro/bar, unfulfilled requests, or issues with deposits/charges.

Related guest reviews

10

Mark

6 Jul 2025

·

Stayed 2 nights

Great location. All of the staff is always genuinely nice and helpful!

6

Hiroyuki

22 May 2024

·

Stayed 3 nights

The downtown location is nice as you have access to restaurants and bars in a walking distance. The staff were short-handed and couldn’t keep up with customer needs though they were trying hard. The hotel just didn’t seem to have enough people on a busy graduation weekend when the hotel was a full house.

4

Carl

28 Mar 2023

·

Stayed 3 nights

We arrived at 5 PM to check in and told we would have to wait as our room was not ready. Several other guests were waiting in the lobby for the same reason. We were told it would be another 30 minutes, at least. The smoke detector blinked red/green approximately every 10 seconds at night. Always nice when trying to sleep having a flashing light go off continually. We were told we could put tape on the smoke detector. Not the biggest issues in the world, but not ones I have had to deal with on other stays at Marriott hotels.

10

joseph

9 Feb 2025

·

Stayed 3 nights

Great service all around

4

NaDav-ya

13 Apr 2025

·

Stayed 5 nights

When my boyfriend and I arrived they didn’t have our room ready. We had to wait almost 20 minutes for a room even though we were there way after our check in time. We almost missed our reservation. They also did NOT refund my money for incidentals after I was told they would. $250.00 GONE. Dishonesty is not ok. WILL NOT BE BACK. Room was fine

6

Brenda

28 Jul 2025

·

Stayed 2 nights

The room was nice and clean. The bed was super comfortable. I was on the 5th floor and the gym was directly above the room. Running (pounding) on the treadmill and weights being dropped at 7am is not a great thing to wake up to. Called twice to have my room refreshed and it was never done.

10

carl

9 Jun 2025

·

Stayed 1 night

The staff was so excellent.

8

Kazushi

1 Jul 2025

·

Stayed 1 night

At check-in, we were told that the room was not ready yet and had to wait.

10

Rebecca

26 Jan 2025

·

Stayed 2 nights

The staff at this place were all so friendly and warm.. would come back just because of them. Seriously, all so great.

10

April

10 Mar 2025

·

Stayed 1 night

My stay was really great. I have some ability challenges and they were very accommodating for that. I do wish the valet parking and room service were available but even without that the staff were very helpful and friendly.

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Central downtown location that’s walkable to restaurants, bars, venues, and the convention center, with easy highway access. A few guests felt uneasy about the surrounding area at night.

Related guest reviews

10

Gary

31 Mar 2024

·

Stayed 2 nights

visiting Wake Forest baseball game. Stay was great. Location and room were perfect.

10

Ricky

29 Jun 2025

·

Stayed 1 night

The property was great. But the downtown area wasn’t great or I didn’t feel entirely safe outside the hotel

8

Takisa

10 Oct 2025

·

Stayed 2 nights

Conveniently located in downtown Winston

10

Tiffany

2 Jul 2025

·

Stayed 1 night

it was easy to get to off of the highway, parking was convenient, and it's located within walking distance from a decent selection of restaurants. Will likely return to this hotel the next visit to Winston Salem.

10

Lori

25 Feb 2024

·

Stayed 1 night

Enjoyed everything about my stay. Hotel was clean, comfortable, and conveniently located downtown. Plenty to check out within walking distance. Overnight parking is an additional $15 in the garage next to the hotel.

10

Donald

9 Aug 2025

·

Stayed 2 nights

Hotel was great clean in great spot walking distance to restaurants close to where we were visiting will stay again

10

Hannah

19 Oct 2024

·

Stayed 1 night

Absolutely stunning hotel and room, horrible location

8

AJ

20 Mar 2025

·

Stayed 1 night

The property is clean and the rooms are very nice. We were with a school group and the location was perfect for the venue. ACC basketball playing on tv in the lobby, everyone was cheering and having fun. Our stay was GREAT. ( except Duke won)

8

Joao

19 Sept 2025

·

Stayed 3 nights

Staff is great. Property is in a good downtown location. Tamara was amazing to just run in to.

10

Josel

8 May 2024

·

Stayed 2 nights

Very clean, and the staff are very welcoming and friendly. Gym is spacious. Lots of local business dining options within walking distance. There doesn’t seem to be a big convenience store, like a Walgreens or CVS, within walking distance, but the hotel and local deli provides some basic toiletries and items. The neighborhood felt safe and vibrant right along Fourth Street. We enjoyed walking to the nearby parks and watching a full-on outdoor yoga/meditation class and a few outdoor running groups. The parking garage was conveniently next to the hotel, just make sure to use the correct entrance - only one entrance will read the hotel card key (need to let the front desk know you’ll be parking there upon check-in). There was one night we saw a broken window into the parking lot, but nothing happened to our car. Overall, very clean and a walkable small but vibrant area. Would definitely book here again if we had to come back into town.

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

The on-site bistro and bar receive mixed feedback: some enjoyed good burgers and breakfast, but hours can be limited, coffee is pay-only, and staffing or stock shortages caused slow or unavailable service; no full-service restaurant or room service.

Related guest reviews

6

Rachel

20 Jul 2025

·

Stayed 2 nights

On the negative side, The breakfast bistro was ill stocked and understaffed, same with the bar. The gym had no towels in the morning. The pool was a very small indoor pool and it was not very clean. On the positive side, this hotel is nicely situated near walkable down town restaurants, bars and shops.

8

Angelique

17 May 2024

·

Stayed 2 nights

I would have preferred that the dining options within the hotel were more available, open better hours.

10

Marti

27 Jun 2023

·

Stayed 1 night

Great location, nice hotel. Don’t expect much from bar or coffee shop! Plan accordingly. Also $15.00 a day to park which isn’t disclosed in hotel info.

8

shelly

9 Jun 2024

·

Stayed 1 night

Hotel was nice and clean. Had a rooftop bar but did not open till late due to staffing. But once they did was nice having a drink up there. Bar and starbucks in lobby.

8

Paula

7 Sept 2025

·

Stayed 3 nights

The room was clean and comfortable. I appreciated having a Keurig instead of a coffee pot. The bed was too soft…no support. There was weak water pressure in the shower, but served its purpose. The Bistro had great burgers and the chef was amazing. Overall, I had a good stay and was able to get to the Benton Convention Center in 3 minutes with easy parking. Lastly, I must say the staff was very friendly, but the cleaning staff could improve. They left cleaning products in my room, did not replenish the coffee cups, and forgot to replace the towel mat for the bathroom.

10

Isabella

18 Feb 2025

·

Stayed 2 nights

I loved staying here for the weekend! The staff were all very kind and helpful, and although there isn’t a sit down restaurant, the food options at the bistro were perfect (I’m gluten free). Room was clean, I would definitely stay here again!

10

John

19 Jul 2024

·

Stayed 5 nights

Food could be a lot better

10

Isabell

9 Sept 2024

·

Stayed 1 night

I love the cleanliness of the room and the fresh smell.The breakfast was amazing.

8

John

12 Jun 2024

·

Stayed 1 night

The eating area was not particularly welcoming and even had to pay for coffee. Had to search outside the food prep area justvto find a spoon..weird.i

10

April

10 Mar 2025

·

Stayed 1 night

My stay was really great. I have some ability challenges and they were very accommodating for that. I do wish the valet parking and room service were available but even without that the staff were very helpful and friendly.

Was this helpful?

AI-generated summary based on recent guest reviews

Month	Average price
January	US$104
February	US$129
March	US$136
April	US$169
May	US$168
June	US$149
July	US$160
August	US$152
September	US$147
October	US$161
November	US$132
December	US$104

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19 $170
20 $144	21 $171	22 $159	23 $157	24 $186	25	26 $195
27 $120	28 $157	29 $167	30 $172

Su	Mo	Tu	We	Th	Fr	Sa
				1 $172	2	3
4 $143	5 $143	6 $143	7 $143	8 $143	9 $181	10 $201
11 $143	12 $157	13 $191	14 $186	15 $200	16	17
18 $355	19 $236	20 $225	21	22 $172	23	24 $231
25 $133	26 $124	27 $132	28 $143	29 $172	30 $394	31 $394

Courtyard Winston-Salem Downtown

Prices for Courtyard Winston-Salem Downtown

Monthly average prices

About this property

Location

Room options

Room, 1 King Bed with Sofa Bed

Suite, 1 King Bed with Sofa Bed

Room, 2 Queen Beds, Accessible Bathtub

Room, 1 King Bed with Sofa Bed, Accessible Bathtub

Room, 2 Queen Beds

Suite, 1 King Bed with Sofa Bed, Hearing Accessible (Accessible Bathtub)

Room, 1 King Bed with Sofa Bed, Hearing Accessible

Room, 2 Queen Beds, Hearing Accessible

Suite, 1 King Bed with Sofa Bed, Hearing Accessible (Roll-In Shower)

Suite, 1 King Bed with Sofa Bed, Accessible Bathtub

Suite, 1 King Bed with Sofa Bed, Roll-In Shower

Guest reviews of Courtyard Winston-Salem Downtown

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Courtyard Winston-Salem Downtown

Prices for upcoming dates