Name: Wingate by Wyndham Horn Lake Southaven
Address: 701 Southwest Dr, Horn Lake, Mississippi, United States of America, Horn Lake, Mississippi, US
Price range: US$90–US$156 per night
Rating: 7.6

What guests think

At Wingate by Wyndham Horn Lake Southaven, guests highlight a convenient location and generally friendly staff, but many reviews cite persistent musty odors, uneven cleanliness, and visible wear with maintenance issues that sometimes undermine comfort.

Noise from thin walls and late-night activity appears in several comments. Facilities draw mixed feedback, with broken or empty ice machines, occasional elevator outages, a sometimes closed pool, and a down business center computer, while breakfast is basic and often understocked. Expect a value-oriented stay where location wins, but condition and upkeep vary.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities feel unreliable in multiple areas, with reports of broken or empty ice machines, occasional elevator outages, a sometimes closed pool, and a down business center computer. Parking can be awkward or scarce at night.

Related guest reviews

8

Cody

17 Sept 2025

·

Stayed 1 night

Parking is a little awkard but nice place to stay.

10

Morong

23 Sept 2024

·

Stayed 1 night

Clean, quiet, and walking distance to alot of restaurants. Only thing I was upset about was that the pool was closed and it wasn't mentioned on the website when I booked.

4

Drew

22 Jul 2024

·

Stayed 1 night

Gym was terrible. It’s like this hotel was renovated and they stopped before they were done. Did not meet my expectations for the price.

10

Renann

30 Aug 2023

·

Stayed 1 night

Great stay!! I just wish the computer was working. I needed to do some work while I was staying there. Friendly staff. Nice rooms.

2

Deana

20 Jul 2025

·

Stayed 4 nights

0 out of 10 wouldn’t recommend. Rooms were filthy and smelled terrible. There were holes in the walls. Bathroom door didn’t close well. Hotel lobbies ceiling was leaking in multiple sections. Pool was barely opened for usage. Housekeepers didn’t want to clean your rooms properly. Ice machine didn’t work either.

4

Matthew

4 Dec 2025

·

Stayed 3 nights

I started staying here a few years ago on my yearly trip and it has deteriorated a bit. No water pressure. Parking sucks. If you come in after 4pm you will park around the back and walk around to the front because they refuse to now use back entrance as an entrance. It smells. Its always loud.

8

Deterria

31 Jul 2025

·

Stayed 3 nights

This property has the biggest outdoor pool in the area. There are a lot of restaurants that take less than 5 minute to walk to. Near Walmart,Petco, etc. the only thing I did not really like about the property was the use of the induction stovetop. I had bought a room with the stovetop to cook in. I was informed that they could not turn on the stovetop at all after I went and bought what I needed.

10

Holt

12 May 2025

·

Stayed 1 night

The room was comfortable and clean cozy left to attend a event there was no parks left so if u come in late get ready to find a park and walk

4

angela

12 Jul 2025

·

Stayed 7 nights

Ice machine always empty. Sliding door of bathroom shower did not shut, never left 4 towels for our party of 4, ran out of fruit for breakfast, TV in lobby didn’t work, musky smell in room, room humid leaving items in room wet, AC loud, front office staff not eager to help, roof had multiple leaks. Ceiling tiles stained and exposed in breakfast area.

4

Malinda

21 Jun 2023

·

Stayed 3 nights

The hotel guest was loud and the juice machine was out for breakfast the entire time we were there. The tile in the bathroom had mold in the shower. On the last day the elevator went out they did not notify us my husband had to take our luggage down 3 flights of stairs.

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Cleanliness

Many guests report musty or mildew odors, damp bedding, mold or grime in bathrooms, stained linens, and housekeeping lapses; some also saw pests. A minority note clean rooms, but overall hygiene feels inconsistent.

Related guest reviews

2

Tiffany

22 Apr 2024

·

The property was disgusting. The smell of weed in our room upon arrival made us sick. The ceiling was bulging, bathroom wall destroyed from water damage, our sheets had blood AND white creamy bodily fluid on them. The manager got us new sheets and made excuses for the condition of the room.

4

Renea

28 May 2025

·

Stayed 2 nights

Rooms aren’t very clean, housekeeping did poor job and bathrooms have mold and wet smell

2

Kaylee

31 Jul 2024

·

Stayed 1 night

The room was extremely DIRTY. Gunk all over the walls and lamp shade. Pee on the bathroom floor. I definitely do NOT recommend this hotel.

2

Deana

20 Jul 2025

·

Stayed 4 nights

0 out of 10 wouldn’t recommend. Rooms were filthy and smelled terrible. There were holes in the walls. Bathroom door didn’t close well. Hotel lobbies ceiling was leaking in multiple sections. Pool was barely opened for usage. Housekeepers didn’t want to clean your rooms properly. Ice machine didn’t work either.

4

jacquelyn

24 Aug 2025

·

Stayed 3 nights

Apon arrival, mu friends and I wanted to relax. There was a chicken bone under the sheet and food crumbs on the floor. I told the front desk and asked if we could have a new room that was clean. The only solution we were given was to change our own bed sheets. Toliet seat was broken, place smelled of mildew. Got a standard email apology from the manager. Seemed like a copy and paste. We deserve at the very least one day of a refund

4

heather

23 Sept 2025

·

Stayed 2 nights

I would not recommend this hotel, our experience was absolutely terrible. We stayed 2 nights. When we arrived at our room we were met with the smell of mildew. The sheets and pillows were all damp and there was mold on the ceiling from the obvious moisture issues. I went to check the bathroom and found hair in the shower floor and the walls, as well as pubic hair, pee and dust all over the base of the toilet. The provided shampoo bottles in the shower had black stuff all over them, resembling body scum from not being cleaned. I wiped it with my finger and it came off so my suspicions were correct. The bathroom sink would not drain. On our second night as we were watching tv a roach called across the wall. People were running up and down the halls at 1 am. We were on the ground level and someone was outside our window smoking and the ac pulled the smoke In our room in the middle of the night. The curtains were broken and wouldn’t stay closed, I had to use a hair clip to keep them shut. I would never stay here again.

2

Samantha

15 Jun 2025

·

Stayed 1 night

The room smelled of mildew and was very humid. The walls in the bathroom was dirty

4

Christina

17 Jun 2023

·

Stayed 1 night

The bathroom vent was full of dust. The bathroom towels are stained, theres a musty smell as soon as you walk in the room. The shower stall was not clean at all. Theres like droplet stains on the bathroom door. I could go on. Its pretty clear housekeeping doesn't care about doing their job. I wouldnt come here if you have kids. They dont accommodate at all lol. Its kind of ridiculous. I paid over 100 bucks for one night and i shouldve just paid to stay at a Motel 6 l. Its literally the same thing but cheaper.

4

Joshua

30 Nov 2025

·

Stayed 1 night

The bathroom was in bad shape. Built-up soap still in the tub, rust and wall damage, looked like someone had spit toothpaste on the faucet that hadn’t been cleaned off. Remote and TV didn’t completely work.

4

Cynthia

11 Jul 2023

·

Stayed 1 night

The room had an odor. The sheets were stained. The hand towels were dingy plus they did a bait and switch room from a king efficiency with s sofa to a regular king with one chair. We were disappointed to say the least. However the breakfast and front desk staff experience were awesome. Front desk staff provided room spray and cleaner sheets. They tried to make things right.

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Rooms

Rooms are often described as dated with thin walls and noticeable hallway or traffic noise; some feel small. Beds are generally comfortable, but maintenance issues like malfunctioning TVs and spotty Wi-Fi appear in several stays.

Related guest reviews

10

Yuleiquis

15 Aug 2024

·

Stayed 6 nights

I dislike that Rooms are too small

8

Melissa

20 Aug 2023

·

Stayed 1 night

Tonya at the desk when i checked in was amazing. Smiling and very friendly. Only little thing i didnt like, the king size room was to small

4

Stacie

30 Oct 2024

·

Stayed 1 night

I had two rooms one room we had to stream apps from our phone just to watch TV and the the other room had a TV that didn't even work thank goodness we had our Xbox. Dude up front seemed kinda creepy kept hovering over the young lady working up front in a weird way my door looked liked someone had punched it in the other room there was something splattered on the door I will never stay here again js

4

Shakira

19 Feb 2024

·

Stayed 3 nights

Room was clean and comfortable, and the shower was hot, but the walls of the property are paper thin. One night, we heard what sounded like college kids chanting and partying all night long. You could hear children running up and down the hall, and people talking loudly in the hallways. It was not a quiet stay. When the college student situation was addressed with the front desk staff, she mentioned that she was trying to give them a chance to quiet down, but when she received numerous complaints and called them, they berated her. The police should have been called promptly, as the entire property was being disturbed during sleeping hours. Would not recommend for a good night's sleep or a good breakfast.

8

Mia

1 Sept 2023

·

Stayed 1 night

Room and service was excellent. If you can stand the outside noise (trucks, horns, sirens) other then that it is great.

8

Amber

25 Jun 2024

·

Stayed 3 nights

Some rooms and furniture are beat up and dated

6

Stacy

31 Dec 2022

·

Stayed 1 night

Near highway, minor renovations but still lots of wear.

4

Kris

11 Aug 2023

·

Stayed 1 night

Was unable to work at the hotel because the wifi networked never worked even after asking the front desk attendant to restart. Overall experience was just below average. At least the rate was the lowest in the area.

10

Stanley

22 Jun 2023

·

Stayed 2 nights

We were not pleased with our trip this time, the TV did not work and had to go get new card to use the laundry room to wash our clothes and then on our last day didnt have water at all.

10

MALINDA

25 May 2025

·

Stayed 2 nights

Great overnight stay. Walls are very thin so if you are working during your stay, keep this in mind.

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Service

Front desk interactions are frequently friendly and helpful, but several guests encountered rudeness, poor follow-through, or difficulty getting housekeeping and refunds addressed.

Related guest reviews

10

Jasmine

17 Oct 2025

·

Stayed 2 nights

Rooms were nice and clean. Bed was very comfortable.. employees are nice and friendly. Would definitely book again.. hotel is close to a lot of good restaurants and stores.

2

Rebecca

5 Feb 2025

·

Stayed 3 nights

The guy at the front counter was extremely rude …. Was there for my honeymoon driver 3 hours did reservations online through hotel.com . Just to get there and they don’t take cash app went to Laquita and they were amazing

10

Sheila

16 Jan 2024

·

Stayed 6 nights

Friendly and welcoming staff

6

YVONNE

28 May 2024

·

Stayed 3 nights

The night clerk was rude i informed him that shower was not working properly. He told me i didn't know what was doing. I told him it looks like a piece was missing. He said i doubt that. I said i cant figure out how to use the shower or tub. He suggested i try again. My mother had to wash up in the sink. I told himtbe next day i can't figure it out. He said well the only thing I can do is give you another room.

4

Monique

15 Oct 2023

·

Stayed 2 nights

The room smelled like Mildew, the bathroom wasn't clean, and housekeeping didn't change the linen or bring fresh towels even though, the request was made. The trash wasn't emptied and when I spoke with the front desk, I was told that the housekeepers English was limited, and she probably didn't understand me. That was inexcusable, because there was no dnd sign on my door.

10

Leslie

17 Oct 2025

·

Stayed 1 night

It was a pleasant stay with the exception of the mildew smell i think it was coming from the Air Conditioner. I was greeted when i arrived and the lady at the desk was vey pleasant, and helpful.

6

Natasha

10 Aug 2025

·

Stayed 3 nights

The front desk staff was great; however, the maid service was not great. I came back to my room and the bed looked like a5 just old made it up. Pillows thrown on it looking like they did when we woke up (not fluffed out), the sheets were 1/2 tucked on one side and not tucked on the other. Nothing was smoothed down. I wish I could post the pics.

10

Laurie

26 Mar 2025

·

Stayed 3 nights

Staff was great and very helpful. Hotel was clean. Atmosphere was pleasant

2

Lawinda

7 Apr 2024

·

Stayed 1 night

I have asthma and when we arrived they had are were still cleaning the carpet. The smell was so strong that it was hard for me to breath. I approach the front desk explaining my issue and the manager said that i needed to call my 3rd party to get my refund, but when customer service called he refused to give me my refund. I will not be recommending this hotel for anyone.

2

Alyssa

17 Mar 2025

·

Stayed 2 nights

Rude staff. Didn’t get the room I booked. No soap in bathroom. No towels

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Location

Convenient for reaching Memphis attractions with easy highway access and many restaurants and shops nearby. A few reviews mention nighttime loitering or car break-ins in the area.

Related guest reviews

8

Christopher

18 Jul 2023

·

Stayed 3 nights

While we stayed there multiple cars had their windows busted out and things stolen. It’s a nice area with plenty of restaurants and stores but it has a lot of crime.

6

Terica

14 Sept 2025

·

Stayed 2 nights

Guests on my floor slammed their doors into the morning hours. A few sketchy characters linger around in front of the main entrance and parking lot at night.

8

Arthaniel

10 Sept 2023

·

Stayed 1 night

I like the fact that the property is close to highway abs has plenty of restaurants to choose from.

10

Jasmine

17 Oct 2025

·

Stayed 2 nights

Rooms were nice and clean. Bed was very comfortable.. employees are nice and friendly. Would definitely book again.. hotel is close to a lot of good restaurants and stores.

8

Mia

1 Sept 2023

·

Stayed 1 night

Room and service was excellent. If you can stand the outside noise (trucks, horns, sirens) other then that it is great.

8

Christopher

13 Nov 2025

·

Stayed 6 nights

Location

8

Jeremy

13 Aug 2025

·

Stayed 1 night

Nice, clean, convenient

8

Veronica

13 Jul 2023

·

Stayed 1 night

It was an okay stay for one night. We enjoyed the hot biscuits. It was about 15-20 drive to Graceland from this hotel. There is nothing fancy about this place, and the price was decent.

8

Jesse

3 Jul 2024

·

Stayed 1 night

This was a good place to stay as it is was a 15 minute drive to downtown Memphis. Had plenty of dining options around and was quiet. Check in was super easy and staff was nice. Small breakfast options but it was good.

10

Irwin

27 May 2024

·

Stayed 3 nights

Clean & right by everything

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Dining

Breakfast is basic with limited variety and frequent stock issues (for example, juice or fruit out), though some guests enjoyed items like biscuits.

Related guest reviews

6

William

27 Oct 2023

·

Stayed 1 night

The first room they put me in was very musty smelling but they were very accommodating and moved us to another room. The breakfast was severely lacking, I ended up going to a nearby restaurant for breakfast.

8

raudy

18 Nov 2024

·

Stayed 3 nights

More option in the breakfast.

6

Cheryl

29 Jun 2023

·

Stayed 2 nights

I guess the saying is true, “You get what you pay for.” Our room had a very unpleasant smell. It had an old stale smell that Lysol wouldn’t fix. The bathroom smelled like cigarette smoke, which is very offensive to us, as we don’t smoke. Overall, the room appeared clean. It just didn’t smell like it. The man at the desk when we checked in was not friendly. The continental breakfast was horrible! The waffles were gummy, the juices tasted like water. The biscuits were good when they were replenished. My husband and I just went for a quick 2 night getaway, so it was tolerable.

8

Barry

6 Jul 2024

·

Stayed 1 night

Need to improve the breakfast selections

8

linda

23 Jul 2024

·

Stayed 3 nights

the beds are not comfortable they were full and not queen and the breakfast bar could cover hot grits and oatmeal; need a person just for breakfast people want have to wait. Just a few minor adjustments to make it a 5 star hotel.

4

Darnell

1 Sept 2024

·

Stayed 1 night

The lobby looked and the room was updated, but the bathtub was not clean. The water drained slowly in the bathtub. The breakfast was not good at all. Breakfast was a waffle and yogurt.

8

Jesse

3 Jul 2024

·

Stayed 1 night

This was a good place to stay as it is was a 15 minute drive to downtown Memphis. Had plenty of dining options around and was quiet. Check in was super easy and staff was nice. Small breakfast options but it was good.

4

angela

12 Jul 2025

·

Stayed 7 nights

Ice machine always empty. Sliding door of bathroom shower did not shut, never left 4 towels for our party of 4, ran out of fruit for breakfast, TV in lobby didn’t work, musky smell in room, room humid leaving items in room wet, AC loud, front office staff not eager to help, roof had multiple leaks. Ceiling tiles stained and exposed in breakfast area.

4

Malinda

21 Jun 2023

·

Stayed 3 nights

The hotel guest was loud and the juice machine was out for breakfast the entire time we were there. The tile in the bathroom had mold in the shower. On the last day the elevator went out they did not notify us my husband had to take our luggage down 3 flights of stairs.

6

Michael

27 May 2024

·

Stayed 1 night

Needs a renovation although the rooms are fine. Also not really a breakfast.

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$88
February	US$94
March	US$102
April	US$113
May	US$126
June	US$103
July	US$89
August	US$93
September	US$91
October	US$94
November	US$85
December	US$78

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17 $141	18 $156	19 $156
20 $118	21 $123	22 $111	23 $111	24 $112	25 $125	26 $124
27 $98	28 $104	29 $107	30 $100

Su	Mo	Tu	We	Th	Fr	Sa
				1 $94	2 $109	3 $112
4 $90	5 $100	6 $101	7 $98	8 $94	9 $115	10 $114
11 $90	12 $97	13 $101	14 $96	15 $96	16 $124	17 $124
18 $94	19 $104	20 $107	21 $104	22 $101	23 $121	24 $122
25 $90	26 $97	27 $98	28 $95	29 $95	30 $119	31 $120

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Monthly average prices

About this property

Location

Room options

Standard Room, 1 King Bed

Superior Room, 1 King Bed (Mobility)

Room, 1 King Bed, Accessible (Mobility)

Studio, 1 Double Bed

Deluxe Room, 1 King Bed (Mobility)

Suite, 1 Bedroom (Efficiency)

Standard Room, 2 Double Beds

Guest reviews

Good

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Wingate by Wyndham Horn Lake Southaven

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Prices for upcoming dates