Is parking available at the property?

Yes, free valet parking is available on-site. Limited parking is also provided.

What type of breakfast is offered and what are the serving hours?

A complimentary buffet breakfast is served daily from 6:00 AM to 10:00 AM.

What are the standard check-in and check-out times?

Check-in is from 2:00 PM, and check-out is until 12:00 PM. Early check-in and late check-out may be available upon request, but additional charges may apply.

Are airport shuttle services available?

Yes, airport shuttle services are available for a fee of VND 1,000,000 per vehicle (one-way, maximum occupancy 6). Guests must contact the property 24 hours prior to arrival to arrange the transfer.

What accessibility features are available for guests with disabilities?

The property features step-free entrances and wheelchair-accessible facilities in public areas, rooms, and bathrooms. Elevators are available for ease of access.

What is the location of the property in relation to key landmarks?

The hotel is located in Ba Dinh District, within a 5-minute drive of West Lake and Ho Chi Minh Mausoleum. It is approximately 3.1 miles (5 km) from Hoan Kiem Lake and 2.7 miles (4.4 km) from Hanoi Old Town Night Market. The preferred airport is Noi Bai International Airport, located about 24.1 km (15 miles) away.

Does the property have a swimming pool?

Yes, the hotel features two indoor swimming pools and an outdoor heated pool. Pool access is available from 6:00 AM to 10:00 PM.

What are the policies for guests staying with children?

Children are allowed at the property. The minimum age for children to stay for free is not specified.

What are the policies regarding extra beds and cribs?

The property offers rollaway beds for a fee of VND 800,000 per day. Advance request is required for rollaway beds.

The Five Residences Hanoi - Luxury Stay in Vietnam

Average nightly price at The Five Residences Hanoi by month, last 12 months (USD)
Month	Average price
January	$116
February	$118
March	$100
April	$127
May	$117
June	$112
July	$112
August	$124
September	$142
October	$98
November	$102
December	$105

What guests think

Reviews of The Five Residences Hanoi highlight spacious, apartment style rooms that are very clean and the welcoming, helpful staff, suiting families and longer stays in a quieter residential area about 15–20 minutes by taxi from the Old Quarter.

Facilities such as the pool, sauna, steam room and gym are commonly praised, though a couple of reviews mentioned a cold pool or fiddly elevators. Breakfast feedback ranges from excellent and varied to average or disappointing, and one review noted the breakfast area and common spaces were not cool enough. Expect a modern, family friendly stay with strong service and space.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Well equipped wellness facilities including pool, sauna/steam, jacuzzi and gym receive frequent praise for quality. A few reviews mentioned a cold pool, limited air conditioning in common areas, and finicky elevators.

Related guest reviews

10

Tom

Sep 26, 2025

·

Stayed 1 night

Overall great experience. I stayed in the family suite and it was super spacious. Staff were super helpful especially Mai Anh. Only issue was that I wish the facility was more air conditioned throughout the building including the breakfast buffet. However, I would stay here again!

10

Nicasio

Oct 10, 2024

·

Stayed 9 nights

I booked this property for our 10 day vacation in Hanoi and we’re super happy to have found it as a five star residences hotel. The Five residences staff assisted us with transportation to and from the airport in a luxury resort Van. The staff greeted us on arrival and processed our check-in very expeditiously. Our 2 bedroom 2 bathroom apartment was spacious and extremely clean and comfortable. The kitchen in the apartment is very useful and allowed us to cook small meals. The gym, sauna, steam room, hot/cold water spa and a large swimming pool were certainly used by us as part of our end of day relaxation. Overall, I would highly recommend The Five Residences in Hanoi to anyone looking for an inexpensive apartment style accommodations. 5Stars

10

Dinh

Dec 28, 2024

·

Stayed 2 nights

A pleasant stay at this hotel as it'll not be our last, definitely stay again a bit longer to enjoy all the facilities in the hotel. Staff are very attentive and friendly, kudos to the place.

8

Patrick

Jul 30, 2024

·

Stayed 1 night

Staff were great and so helpful. Accomodation was of high quality. Pool was cold but that was the only issue. Store for food was in the same block so super convenient.

8

Jenna

Jul 20, 2025

·

Stayed 2 nights

Staff very helpful Rooms very clean and great facilities Pool and spa in good condition Breakfast was really the only disappointment

10

Saeko

Aug 20, 2024

·

Stayed 5 nights

Dear Ms. Mai to 六日間子供連れで滞在しましたが大満足です。部屋はとても清潔で施設は新しく、エントランスに入るといい香りがしました。朝食ブッフェは滞在期間中、毎朝メニューが違いとても楽しめました。朝6時から夜の10時までプールとジャグジーが使え、観光の合間に楽しみました。ホテルの下に小さいスーパーがあり便利です。カフェも併設されているのでベトナムコーヒーもすぐ飲めます。周辺は少し歩くと大通り、旧市街まではタクシーで15分ほとです。ホテルに比べると目の前の通りはあまり綺麗ではないですが歩ける距離に食べる所もたくさんあります。スタッフの方もみなさんとても親切で気持ちのいい旅になりました。ありがとうございました。

8

NOBUTAKA

Nov 26, 2025

·

Stayed 4 nights

部屋、朝食、スタッフの方々等は良質。エレベーターはタッチセンサー他、使い勝手が悪かった。

10

YONGGYU

Jun 14, 2025

·

Stayed 3 nights

아주 좋았습니다. 깨끗하고 시설도 좋고 수영장 헬스장 마사지 목욕탕 모두 좋았습니다. 가족 숙소로 딱입니다.

10

Alvin Ka Hin

Mar 16, 2025

·

Stayed 7 nights

The property is quite new. It is an apartment complex that is also rented out as a hotel, so very good for folks traveling with family. The best part is the swimming pool and sauna room (with steam room and jacuzzi as well). The area is not the most central (20 min taxi ride to Old Quarter), but I enjoy the little bustling area around the hotel. It feels like I am living in a lively residential area.

10

Hilary

Aug 8, 2024

·

Stayed 3 nights

Five residences was amazing! Very clean rooms and facilities. We thoroughly enjoyed the steam room and sauna. Knowledgeable, warm and efficient staff! Located in a great place where you have access to local spots and large corporations depending on what you're looking for. I will certainly return and recommend to family and friends! Great job!

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AI-generated summary based on recent guest reviews

Cleanliness

Guests repeatedly describe the property as very clean, with tidy rooms and generally reliable housekeeping. One review noted worn towels and another mentioned in room beverages were not replenished.

Related guest reviews

10

Nicasio

Oct 10, 2024

·

Stayed 9 nights

I booked this property for our 10 day vacation in Hanoi and we’re super happy to have found it as a five star residences hotel. The Five residences staff assisted us with transportation to and from the airport in a luxury resort Van. The staff greeted us on arrival and processed our check-in very expeditiously. Our 2 bedroom 2 bathroom apartment was spacious and extremely clean and comfortable. The kitchen in the apartment is very useful and allowed us to cook small meals. The gym, sauna, steam room, hot/cold water spa and a large swimming pool were certainly used by us as part of our end of day relaxation. Overall, I would highly recommend The Five Residences in Hanoi to anyone looking for an inexpensive apartment style accommodations. 5Stars

10

Ka ki

Feb 3, 2025

·

Stayed 3 nights

Room was so spacious for a group of 7 of us including infant. Our flight arrived early & they were so helpful to arrange early check in for us. Reception & house keeping services were great as well.

8

Jenna

Jul 20, 2025

·

Stayed 2 nights

Staff very helpful Rooms very clean and great facilities Pool and spa in good condition Breakfast was really the only disappointment

10

Saeko

Aug 20, 2024

·

Stayed 5 nights

Dear Ms. Mai to 六日間子供連れで滞在しましたが大満足です。部屋はとても清潔で施設は新しく、エントランスに入るといい香りがしました。朝食ブッフェは滞在期間中、毎朝メニューが違いとても楽しめました。朝6時から夜の10時までプールとジャグジーが使え、観光の合間に楽しみました。ホテルの下に小さいスーパーがあり便利です。カフェも併設されているのでベトナムコーヒーもすぐ飲めます。周辺は少し歩くと大通り、旧市街まではタクシーで15分ほとです。ホテルに比べると目の前の通りはあまり綺麗ではないですが歩ける距離に食べる所もたくさんあります。スタッフの方もみなさんとても親切で気持ちのいい旅になりました。ありがとうございました。

6

Seung-yeon

Jan 16, 2025

·

Stayed 2 nights

올드쿼터보다 훨씬 주변이 조용했고, 근처에 롯데마트가 있어 레지던스 이용에 편리했습니다. 조식은 평균 수준이었고, 룸은 잘 정리되고 깨끗하며 공간 여유가 있어 좋았지만, 4성급이라고 하기에는 타월이 한 10년은 사용한 것만 같은 상태에서 충격 받았습니다.

10

CHI NUN

Feb 3, 2026

·

Stayed 4 nights

Room is clean and staff is nice

10

Thanh

Nov 26, 2024

·

Stayed 2 nights

Great services! Food was just ok. But it’s just so roomy and we’ve really enjoy the brand new feel of these residences. Very clean and comfortable.

10

Ngan Thi Kim

Nov 23, 2025

·

Stayed 2 nights

Customer service is excellent, big room and clean . I will be back when I go to Hanoi .

10

CHI NUN

Dec 23, 2025

·

Stayed 3 nights

Room is cleaned and staff is nice

10

kim anh

Jul 21, 2025

·

Stayed 1 night

We booked a 3-bedroom executive suite for our stay. Hotel is new and beautifully furnished in modern designs. Suite is palatial and very clean and tidy. Staff is extremely friendly and helpful. We highly recommend this hotel!

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AI-generated summary based on recent guest reviews

Rooms

Spacious, modern apartment style suites with useful kitchens are a standout and suit families and longer stays; some rooms also offer nice views.

Related guest reviews

10

Chingmei

Oct 31, 2025

·

Stayed 7 nights

這是我第一次來越南河內出差所入住的第二家飯店，我感到非常滿意，不管是房間裡面的空間或整潔，家電設備也都非常齊全，不管是家庭旅遊還是短期出差，我認為都非常的適合。櫃檯人員的接待與態度也都非常親切，我更要感謝 Mai Anh 的貼心幫忙，讓我在離開的前夕能夠帶著美好的回憶前往機場。

10

Tom

Sep 26, 2025

·

Stayed 1 night

Overall great experience. I stayed in the family suite and it was super spacious. Staff were super helpful especially Mai Anh. Only issue was that I wish the facility was more air conditioned throughout the building including the breakfast buffet. However, I would stay here again!

10

Nicasio

Oct 10, 2024

·

Stayed 9 nights

I booked this property for our 10 day vacation in Hanoi and we’re super happy to have found it as a five star residences hotel. The Five residences staff assisted us with transportation to and from the airport in a luxury resort Van. The staff greeted us on arrival and processed our check-in very expeditiously. Our 2 bedroom 2 bathroom apartment was spacious and extremely clean and comfortable. The kitchen in the apartment is very useful and allowed us to cook small meals. The gym, sauna, steam room, hot/cold water spa and a large swimming pool were certainly used by us as part of our end of day relaxation. Overall, I would highly recommend The Five Residences in Hanoi to anyone looking for an inexpensive apartment style accommodations. 5Stars

10

Ka ki

Feb 3, 2025

·

Stayed 3 nights

Room was so spacious for a group of 7 of us including infant. Our flight arrived early & they were so helpful to arrange early check in for us. Reception & house keeping services were great as well.

6

Seung-yeon

Jan 16, 2025

·

Stayed 2 nights

올드쿼터보다 훨씬 주변이 조용했고, 근처에 롯데마트가 있어 레지던스 이용에 편리했습니다. 조식은 평균 수준이었고, 룸은 잘 정리되고 깨끗하며 공간 여유가 있어 좋았지만, 4성급이라고 하기에는 타월이 한 10년은 사용한 것만 같은 상태에서 충격 받았습니다.

10

JAMES

Aug 16, 2025

·

Stayed 3 nights

The five Residence location, room, staff , food quality, breakfast buffet and amenities are suppers. Would definitely stay here again next time im Vietnam. Staffs are very friendly and helpful. Rooms are supper clean . It feels very comfortable here. The views are great. Highly recommend this hotel.

10

Alvin Ka Hin

Mar 16, 2025

·

Stayed 7 nights

The property is quite new. It is an apartment complex that is also rented out as a hotel, so very good for folks traveling with family. The best part is the swimming pool and sauna room (with steam room and jacuzzi as well). The area is not the most central (20 min taxi ride to Old Quarter), but I enjoy the little bustling area around the hotel. It feels like I am living in a lively residential area.

10

Ngan Thi Kim

Nov 23, 2025

·

Stayed 2 nights

Customer service is excellent, big room and clean . I will be back when I go to Hanoi .

10

kim anh

Jul 21, 2025

·

Stayed 1 night

We booked a 3-bedroom executive suite for our stay. Hotel is new and beautifully furnished in modern designs. Suite is palatial and very clean and tidy. Staff is extremely friendly and helpful. We highly recommend this hotel!

8

Terri

Dec 25, 2024

·

Stayed 7 nights

Big rooms and friendly helpful staff

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AI-generated summary based on recent guest reviews

Service

Service is friendly, attentive and efficient, with smooth check in, assistance with early check in and airport transfers, English speaking staff, and family friendly touches like baby cots. One review cited reluctance to replenish in room coffee and water.

Related guest reviews

10

Karen

Dec 20, 2025

·

Stayed 4 nights

Great services and very attentive!

10

Tom

Sep 26, 2025

·

Stayed 1 night

Overall great experience. I stayed in the family suite and it was super spacious. Staff were super helpful especially Mai Anh. Only issue was that I wish the facility was more air conditioned throughout the building including the breakfast buffet. However, I would stay here again!

8

REYNALDO

Aug 10, 2025

·

Stayed 3 nights

Excellent reception. Big , clean, rooms. The only downside to my company's stay is that despite unable to have breakfast as we are always out early, the staff are reluctant to refill our coffees and water in the room. It would have been nice if they compensated the missed breakfast with more coffee sachets. Not much to ask....

10

Ka ki

Feb 3, 2025

·

Stayed 3 nights

Room was so spacious for a group of 7 of us including infant. Our flight arrived early & they were so helpful to arrange early check in for us. Reception & house keeping services were great as well.

10

Dinh

Dec 29, 2024

·

Stayed 1 night

Very well lay out with excellent amenities. Staff are very friendly and helpful. Definitely will stay again.

10

Regine Fernandez

Jul 3, 2024

·

Stayed 4 nights

We had an excellent stay at The Five Residences. Staff spoke English which was very convenient and helpful. We were a family of 6 and one infant. They provided a baby cot without additional cost. Transportation was provided as requested (with additional cost) to pick us up and drop us off at the airport. Rooms were very clean and property was very safe. The breakfast buffet was also amazing and staff were very accommodating and friendly. If you're looking for a VIP experience while staying in Hanoi, this is the place to be! Thank you, Five Residences for an awesome stay!

10

JAMES

Aug 16, 2025

·

Stayed 3 nights

The five Residence location, room, staff , food quality, breakfast buffet and amenities are suppers. Would definitely stay here again next time im Vietnam. Staffs are very friendly and helpful. Rooms are supper clean . It feels very comfortable here. The views are great. Highly recommend this hotel.

10

Ngan Thi Kim

Nov 23, 2025

·

Stayed 2 nights

Customer service is excellent, big room and clean . I will be back when I go to Hanoi .

10

Quang Vinh

Jul 17, 2025

·

Stayed 2 nights

I feel very welcoming at the check-in, Mr. Giang Hoàng is very professional. He handle all my issues from somewhere else at the airport. I trusted him and his team the whole time staying. Ms. Anh Vũ is a sweet girl. She’s doing a good job helping me at the check-in and check out no problem. Location? If you look on the map, you know it’s in a good spot. Overall I’ll be back at this place if I’m in Ha Noi

10

Hilary

Aug 8, 2024

·

Stayed 3 nights

Five residences was amazing! Very clean rooms and facilities. We thoroughly enjoyed the steam room and sauna. Knowledgeable, warm and efficient staff! Located in a great place where you have access to local spots and large corporations depending on what you're looking for. I will certainly return and recommend to family and friends! Great job!

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AI-generated summary based on recent guest reviews

Location

A quiet residential setting rather than the Old Quarter, typically 15–20 minutes by taxi to main sights. Convenience is boosted by nearby shops, a small supermarket downstairs, and Lotte Mart within easy reach.

Related guest reviews

10

Saeko

Aug 20, 2024

·

Stayed 5 nights

Dear Ms. Mai to 六日間子供連れで滞在しましたが大満足です。部屋はとても清潔で施設は新しく、エントランスに入るといい香りがしました。朝食ブッフェは滞在期間中、毎朝メニューが違いとても楽しめました。朝6時から夜の10時までプールとジャグジーが使え、観光の合間に楽しみました。ホテルの下に小さいスーパーがあり便利です。カフェも併設されているのでベトナムコーヒーもすぐ飲めます。周辺は少し歩くと大通り、旧市街まではタクシーで15分ほとです。ホテルに比べると目の前の通りはあまり綺麗ではないですが歩ける距離に食べる所もたくさんあります。スタッフの方もみなさんとても親切で気持ちのいい旅になりました。ありがとうございました。

6

Seung-yeon

Jan 16, 2025

·

Stayed 2 nights

올드쿼터보다 훨씬 주변이 조용했고, 근처에 롯데마트가 있어 레지던스 이용에 편리했습니다. 조식은 평균 수준이었고, 룸은 잘 정리되고 깨끗하며 공간 여유가 있어 좋았지만, 4성급이라고 하기에는 타월이 한 10년은 사용한 것만 같은 상태에서 충격 받았습니다.

8

shuichi

Nov 21, 2024

·

Stayed 2 nights

このホテルは、５star なのに値段が安くてびっくり☆彡ゆっくり出来て快適に過ごせました。少し不便なのが旧市街へ行くとき道が混んでいて少ない距離でも時間がかかってしまうことですかね！

10

JAMES

Aug 16, 2025

·

Stayed 3 nights

The five Residence location, room, staff , food quality, breakfast buffet and amenities are suppers. Would definitely stay here again next time im Vietnam. Staffs are very friendly and helpful. Rooms are supper clean . It feels very comfortable here. The views are great. Highly recommend this hotel.

10

Alvin Ka Hin

Mar 16, 2025

·

Stayed 7 nights

The property is quite new. It is an apartment complex that is also rented out as a hotel, so very good for folks traveling with family. The best part is the swimming pool and sauna room (with steam room and jacuzzi as well). The area is not the most central (20 min taxi ride to Old Quarter), but I enjoy the little bustling area around the hotel. It feels like I am living in a lively residential area.

10

Quang Vinh

Jul 17, 2025

·

Stayed 2 nights

I feel very welcoming at the check-in, Mr. Giang Hoàng is very professional. He handle all my issues from somewhere else at the airport. I trusted him and his team the whole time staying. Ms. Anh Vũ is a sweet girl. She’s doing a good job helping me at the check-in and check out no problem. Location? If you look on the map, you know it’s in a good spot. Overall I’ll be back at this place if I’m in Ha Noi

10

YASUHIRO

Oct 5, 2024

·

Stayed 3 nights

5人家族のベトナム旅行で、使わせて頂きました。旧市街の中のホテルは周りが騒がしすぎで、このホテルは駐在員向けのSAとしても利用されていて、とても落ち着いた静かな施設でした。朝食も美味しかったです、特にオムレツが絶品でしたね！市街地には車で15〜20分くらいですが、500円程度でとても安く気になる値段ではなく、タクシー乗りまくった旅行でした！ハノイに駐在する時はぜひ使わせていただきます。

10

Hilary

Aug 8, 2024

·

Stayed 3 nights

Five residences was amazing! Very clean rooms and facilities. We thoroughly enjoyed the steam room and sauna. Knowledgeable, warm and efficient staff! Located in a great place where you have access to local spots and large corporations depending on what you're looking for. I will certainly return and recommend to family and friends! Great job!

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AI-generated summary based on recent guest reviews

Dining

Breakfast is mixed: several guests praised the buffet and variety (including standout omelettes), while others found it average or disappointing. One review also noted the breakfast area felt warm due to limited air conditioning.

Related guest reviews

10

Tom

Sep 26, 2025

·

Stayed 1 night

Overall great experience. I stayed in the family suite and it was super spacious. Staff were super helpful especially Mai Anh. Only issue was that I wish the facility was more air conditioned throughout the building including the breakfast buffet. However, I would stay here again!

8

Jenna

Jul 20, 2025

·

Stayed 2 nights

Staff very helpful Rooms very clean and great facilities Pool and spa in good condition Breakfast was really the only disappointment

10

Saeko

Aug 20, 2024

·

Stayed 5 nights

Dear Ms. Mai to 六日間子供連れで滞在しましたが大満足です。部屋はとても清潔で施設は新しく、エントランスに入るといい香りがしました。朝食ブッフェは滞在期間中、毎朝メニューが違いとても楽しめました。朝6時から夜の10時までプールとジャグジーが使え、観光の合間に楽しみました。ホテルの下に小さいスーパーがあり便利です。カフェも併設されているのでベトナムコーヒーもすぐ飲めます。周辺は少し歩くと大通り、旧市街まではタクシーで15分ほとです。ホテルに比べると目の前の通りはあまり綺麗ではないですが歩ける距離に食べる所もたくさんあります。スタッフの方もみなさんとても親切で気持ちのいい旅になりました。ありがとうございました。

10

Regine Fernandez

Jul 3, 2024

·

Stayed 4 nights

We had an excellent stay at The Five Residences. Staff spoke English which was very convenient and helpful. We were a family of 6 and one infant. They provided a baby cot without additional cost. Transportation was provided as requested (with additional cost) to pick us up and drop us off at the airport. Rooms were very clean and property was very safe. The breakfast buffet was also amazing and staff were very accommodating and friendly. If you're looking for a VIP experience while staying in Hanoi, this is the place to be! Thank you, Five Residences for an awesome stay!

8

NOBUTAKA

Nov 26, 2025

·

Stayed 4 nights

部屋、朝食、スタッフの方々等は良質。エレベーターはタッチセンサー他、使い勝手が悪かった。

10

Thanh

Nov 26, 2024

·

Stayed 2 nights

Great services! Food was just ok. But it’s just so roomy and we’ve really enjoy the brand new feel of these residences. Very clean and comfortable.

10

JAMES

Aug 16, 2025

·

Stayed 3 nights

The five Residence location, room, staff , food quality, breakfast buffet and amenities are suppers. Would definitely stay here again next time im Vietnam. Staffs are very friendly and helpful. Rooms are supper clean . It feels very comfortable here. The views are great. Highly recommend this hotel.

10

YASUHIRO

Oct 5, 2024

·

Stayed 3 nights

5人家族のベトナム旅行で、使わせて頂きました。旧市街の中のホテルは周りが騒がしすぎで、このホテルは駐在員向けのSAとしても利用されていて、とても落ち着いた静かな施設でした。朝食も美味しかったです、特にオムレツが絶品でしたね！市街地には車で15〜20分くらいですが、500円程度でとても安く気になる値段ではなく、タクシー乗りまくった旅行でした！ハノイに駐在する時はぜひ使わせていただきます。

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19 $102	20 $155	21 $102	22 $102	23 $103	24 $103
25 $114	26 $105	27 $105	28 $105	29 $105	30 $117	31 $116

Su	Mo	Tu	We	Th	Fr	Sa
1 $120	2 $105	3 $104	4 $105	5 $105	6 $105	7 $105
8 $105	9 $121	10 $105	11 $121	12 $105	13 $104	14 $105
15 $105	16 $105	17 $105	18 $116	19 $105	20 $123	21 $113
22 $105	23 $124	24 $129	25 $116	26 $129	27 $115	28 $116
29 $116	30 $116

The Five Residences Hanoi

Prices for The Five Residences Hanoi

Monthly average prices

About this property

Location

Room options

Premier Room

Two Bedroom Deluxe

Three Bedroom Premier

Three Bedroom Executive

Deluxe Room

Two Bedroom Executive

Grand Premier Room

Two Bedroom Superior

Two Bedroom Premier

Guest reviews of The Five Residences Hanoi

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about The Five Residences Hanoi

Prices for upcoming dates