Hostgram Hotel

The service was simply excellent. We got a nice welcome drink and snack while waiting for our room to be ready (before check-in time), as well as some good tips for places to see and eat in. The stuff was very friendly and even discouraging you from tipping, which felt like a breath of fresh air and made the hospitability feel genuine. The room was.spottless-clean as was the whole place. We only had 1 night here, but we would definitely stay here again next time in Cairo.

Overall a decent hotel in the heartbeat of the old city and shows character. The television did not work and the internet was hit and miss but we managed. They also provide a simple breakfast in the morning

If you are looking for a budget accomodation, than this hostel is great( not sure why it is advertised on Expedia as luxury guesthouse, when sign in the property saying Hostgram Hostel). Overall it's a nice accomodation. We liked our big room with balcony overlooking Talaat Harb Street( it might be too noisy for some people, bear in mind that this street is very busy with cars all the time, but we didn't mind that). Breakfast is basic. Well when we asked about breakfast, we were told by the girl in reception that it's Egyptian beans, falafel, cheese etc, but then she brought us only boiled eggs, triangle cheese, jam, bread and tomatoes with cucumber. When asked where are beans and falafel, she said it's not allowed in the hostel....yet 20 minutes later, when we left our room, she was sitting in the reception with other guests offering them beans and falafel? Do they give different breakfast to different guests depending who they like? Never mind, we wouldnt eat it anyway, but no need to be so obvious. I think the best of all is the location of this place, opposite is a famous bakery so you can get your baked goods and cakes there and round the corner is great coffee shop called SIP. Also this hostel is based on first floor, so not really suitable for those with mobility problems as I am not sure if the lift works.

The hotel wasn’t clean the mattress very bad not comfortable at all Bathroom was dirty not clean panting there is water leak, door lock very bad keep jamming the staff friendly but that’s not enough to make me go back again

I didn’t receive the room I paid for, they basically held me hostage and said I can cancel or change my room after one night. Mind you the room was like a closet and the shower was basically a hose sticking out of the wall next to the toilet. I had paid for a queen and twin room. I had no choice but to stay. The next day I tried canceling through Expedia. The manage pretended not to know English or just didn’t answer their phone while looking me in the eye. Do not go here, I felt unsafe and Expedia was not able to issue me a refund. Expedia has no control of their partners.