Casa Agape Boutique Hotel Rooftop Pool & Beach club access
$70
/ night
Avg. for September
Select dates to see prices and availability
$70
/ night
Avg. for September
Monthly average prices
Nightly prices at Casa Agape Boutique Hotel Rooftop Pool & Beach club access average $62 in July, the cheapest month, and $121 in February, the most expensive, based on the last 12 months.
| Month | Average price |
|---|---|
| January | $116 |
| February | $121 |
| March | $97 |
| April | $84 |
| May | $63 |
| June | $66 |
| July | $62 |
| August | $65 |
| September | $70 |
| October | $81 |
| November | $97 |
| December | $98 |
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Sep · $70
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Most expensive: February (~$121)
Cheapest: July (~$62)
About this property
Pamper yourself with onsite massages or enjoy recreation amenities such as an outdoor pool. Additional features at this hotel include complimentary wireless internet access, concierge services, and a vending machine.
Amenities
Pamper yourself with onsite massages or enjoy recreation amenities such as an outdoor pool. Additional features at this hotel include complimentary wireless internet access, concierge services, and a vending machine.
Business amenities
Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Dining
You can enjoy a meal at Casa Agape Restaurant serving the guests of Casa Agape Boutique Hotel Rooftop Pool & Beach club access, or stop in at the snack bar/deli. A complimentary continental breakfast is served daily from 7:30 AM to 11:00 AM.
Rooms
Make yourself at home in one of the 12 air-conditioned rooms featuring minibars. Complimentary wireless internet access is available to keep you connected. Bathrooms have showers and complimentary toiletries. Conveniences include safes and desks, and housekeeping is provided daily.
Location
With a stay at Casa Agape Boutique Hotel Rooftop Pool & Beach club access in Tulum (Tulum City Center), you'll be a 4-minute drive from Gran Cenote and 5 minutes from Tulum National Park. This hotel is 2 mi (3.2 km) from Tulum Mayan Ruins and 3.6 mi (5.7 km) from Tulum Beach.
What's nearby
Dos Aguas Park(0.5 miles)
Hospital de Tulum(0.8 miles)
Hunab Lifestyle Center(1 miles)
Jaguar Park(1.2 miles)
Cenote Calavera(1.3 miles)
Temple of Doom(1.3 miles)
Tulum National Park(1.6 miles)
Tulum Tower(1.7 miles)
Tulum Mayan Ruins(2.1 miles)
Holistika Art Walk(2.2 miles)
Acceso al Parque Jaguar(2.2 miles)
Casa del Cenote(2.3 miles)
Temple of the Frescoes(2.3 miles)
Temple of the Descending God(2.3 miles)
Jaguar Viewpoint Tulum(2.3 miles)
Tulum Intl. Airport (TQO)(25.5 miles)
Cancun Intl. Airport (CUN)(72.9 miles)
Location
Calle Polar Poniente Lote 10, esq. Géminis Norte., Tulum City Center, Tulum, Tulum, Quintana Roo, Mexico
Dos Aguas Park (0.5 miles)
Hospital de Tulum (0.8 miles)
Hunab Lifestyle Center (1 miles)
Jaguar Park (1.2 miles)
Cenote Calavera (1.3 miles)
Temple of Doom (1.3 miles)
Room options
12
Luxury Suite with King Bed Balcony and Garden View
Room details
1 King Bed
and 1 Full Bed
Sleeps 4
409 ft²
BalconyAir ConditioningWi-Fi (Free)Private Bathroom
18
Luxury Suite with King Bed Terrace and Garden
Room details
1 King Bed
and 1 Full Bed
Sleeps 4
409 ft²
Deck or PatioAir ConditioningWi-Fi (Free)Private Bathroom
Guest reviews
8.8
Fabulous
Based on 233 verified reviews
What guests think
AI-generated summary based on recent guest reviews
Across the reviews for Casa Ágape Boutique Hotel, guests consistently praise the friendly, accommodating staff and stylish, comfortable rooms, and they value the central location, though many report early-morning rooster crowing and other neighborhood noise affecting sleep.
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What guests think
Across the reviews for Casa Ágape Boutique Hotel, guests consistently praise the friendly, accommodating staff and stylish, comfortable rooms, and they value the central location, though many report early-morning rooster crowing and other neighborhood noise affecting sleep.
Facilities are modest for a boutique stay: a small rooftop pool that some enjoy but others find cramped, and widely mentioned access to a partner beach club. Breakfast is frequently described as tasty, yet several reviews mention slow service, limited options at times, or that the on-site restaurant operates mainly for breakfast. Cleanliness is generally good with regular housekeeping, but a few guests reported issues like inconsistent towel replacement or pests. Overall, expect a boutique stay with warm service and comfort, but bring earplugs.
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AI-generated summary based on recent guest reviews
Facilities
Facilities are modest: a small rooftop pool that some enjoy but others find cramped or occasionally unclean, plus widely noted access to a partner beach club. Bike rentals are available.
Related guest reviews
8
Shanna
Jul 11, 2024
·
Stayed 5 nights
A cute boutique hotel, nice rooms. Staff was helpful and friendly. Pool had algae growing in it but otherwise everything was clean. Breakfast was okay.
A cute boutique hotel, nice rooms. Staff was helpful and friendly. Pool had algae growing in it but otherwise everything was clean. Breakfast was okay.
6
Dustin
Apr 28, 2025
·
Stayed 4 nights
Die Unterkunft sieht auf den Bildern hochwertiger aus als sie wirklich ist. Der Pool ist sehr klein, es gibt nur 3 liegen und einen Sonnenschirm (der zweite Sonnenschirm l
Die Unterkunft sieht auf den Bildern hochwertiger aus als sie wirklich ist. Der Pool ist sehr klein, es gibt nur 3 liegen und einen Sonnenschirm (der zweite Sonnenschirm l
10
Lindsay
Mar 2, 2023
·
Stayed 3 nights
Hardly ever say any other guests - it was like we had the place to ourselves! We loved lounging on the pool deck in the afternoon (the sun is best then) and only once had another person join us. The breakfast included was light and just the perfect amount - juice of the day, coffee, fresh bread and fruit. The front desk was always willing to help us - with renting bikes, arranging transportation to/from the airport and recommending cenotes. We took a taxi (for $20) to the Diamente K one day and it was heaven. Such a cool property with a rocky beachfront, a sandy cove and a secluded plunge pool.
Hardly ever say any other guests - it was like we had the place to ourselves! We loved lounging on the pool deck in the afternoon (the sun is best then) and only once had another person join us. The breakfast included was light and just the perfect amount - juice of the day, coffee, fresh bread and fruit. The front desk was always willing to help us - with renting bikes, arranging transportation to/from the airport and recommending cenotes. We took a taxi (for $20) to the Diamente K one day and it was heaven. Such a cool property with a rocky beachfront, a sandy cove and a secluded plunge pool.
10
Sierra
Jan 26, 2023
·
Stayed 2 nights
We had a lovely stay! The room was spacious and clean, and the staff were all wonderful! We really enjoyed the rooftop plunge pool in late afternoons after coming back from the beach. The beach club access was a huge plus! The hotel is easy walking distance to everything in town, and close to some great restaurants (highly recommend El Cayuco, which is less than a block away.) We will definitely be back. Gracias por todo!
We had a lovely stay! The room was spacious and clean, and the staff were all wonderful! We really enjoyed the rooftop plunge pool in late afternoons after coming back from the beach. The beach club access was a huge plus! The hotel is easy walking distance to everything in town, and close to some great restaurants (highly recommend El Cayuco, which is less than a block away.) We will definitely be back. Gracias por todo!
10
Megan
Jun 11, 2025
·
Stayed 5 nights
The staff was very accommodating before and during our entire stay. Breakfast was delicious and fresh daily. There was a staff member to open the gate at night, no matter what time (even at 4 am). The location was great- many clubs, food trucks, and pharmacies nearby. The beach club access was nice too (you have to pay to enter the national park but it is free to enter the beach club with free parking and 10% off the menu with your room card). I really appreciated how the front desk always had cold water and that the cleaning staff would refill the vases in our room with filtered water!
The staff was very accommodating before and during our entire stay. Breakfast was delicious and fresh daily. There was a staff member to open the gate at night, no matter what time (even at 4 am). The location was great- many clubs, food trucks, and pharmacies nearby. The beach club access was nice too (you have to pay to enter the national park but it is free to enter the beach club with free parking and 10% off the menu with your room card). I really appreciated how the front desk always had cold water and that the cleaning staff would refill the vases in our room with filtered water!
10
shani
Jul 17, 2024
·
Stayed 3 nights
I did a solo trip and really enjoyed my stay. Conveniently located downtown/centre. The room was beautiful and had everything I need (no TV because of the layout but I didn’t need it). Breakfast was included and delicious everyday. The restaurant is currently closed outside of breakfast. Pool area is small but cute. The neighborhood is very, very local feeling. Lots of small spots to eat walking distance. I rented a bike from the front desk for two days, biked to gran cenote one day and to their sister property beach club (included in your stay) which was a nice vibe. I had to walk down a bit to the public beach to get into the water as the beach club’s beach is more rocky at the shore. Overall would definitely stay here again for the price and how helpful the staff was.
I did a solo trip and really enjoyed my stay. Conveniently located downtown/centre. The room was beautiful and had everything I need (no TV because of the layout but I didn’t need it). Breakfast was included and delicious everyday. The restaurant is currently closed outside of breakfast. Pool area is small but cute. The neighborhood is very, very local feeling. Lots of small spots to eat walking distance. I rented a bike from the front desk for two days, biked to gran cenote one day and to their sister property beach club (included in your stay) which was a nice vibe. I had to walk down a bit to the public beach to get into the water as the beach club’s beach is more rocky at the shore. Overall would definitely stay here again for the price and how helpful the staff was.
10
Birgit
Apr 20, 2025
·
Stayed 3 nights
Modernes Hotel in zentraler Lage. Leckeres Frühstück! Der inkludierte Zugang zum Beach Club ist super, leider muss man aber 415 MXN pro Person Eintritt für den National Park zahlen, in dem der Beach Club liegt.
Modernes Hotel in zentraler Lage. Leckeres Frühstück! Der inkludierte Zugang zum Beach Club ist super, leider muss man aber 415 MXN pro Person Eintritt für den National Park zahlen, in dem der Beach Club liegt.
6
Roberto
Apr 18, 2024
·
Stayed 1 night
The pool was not as expected. It was dirty. The resort didnt really have any amenities to speak of.
The pool was not as expected. It was dirty. The resort didnt really have any amenities to speak of.
8
Kevin
Jan 29, 2023
·
Stayed 1 night
Small but worked for our needs in 1 night stay. Bed was super soft. No elevator so lots of walking the stairs
Small but worked for our needs in 1 night stay. Bed was super soft. No elevator so lots of walking the stairs
2
Rasim
Mar 5, 2023
·
Stayed 6 nights
This “hotel” was so bad, it’s almost laughable. Ants, bugs in the room, “housekeeping” was a joke, no tissue in the rooms. Shower and shower head was covered in calcification (needs a good vinegar soak or something). Sink looked mouldy. “Pool” was a joke - more like a large bathtub. Saving grace was the vegan restaurant upstairs. Near food options, and great staff there (not hotel staff).
This “hotel” was so bad, it’s almost laughable. Ants, bugs in the room, “housekeeping” was a joke, no tissue in the rooms. Shower and shower head was covered in calcification (needs a good vinegar soak or something). Sink looked mouldy. “Pool” was a joke - more like a large bathtub. Saving grace was the vegan restaurant upstairs. Near food options, and great staff there (not hotel staff).
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AI-generated summary based on recent guest reviews
Cleanliness
Many guests found rooms very clean with reliable housekeeping, though some reported lapses such as towels not replaced or pests.
Related guest reviews
8
Shanna
Jul 11, 2024
·
Stayed 5 nights
A cute boutique hotel, nice rooms. Staff was helpful and friendly. Pool had algae growing in it but otherwise everything was clean. Breakfast was okay.
A cute boutique hotel, nice rooms. Staff was helpful and friendly. Pool had algae growing in it but otherwise everything was clean. Breakfast was okay.
10
Dina
Jun 12, 2024
·
Stayed 4 nights
Absolutely loved our stay at Casa Agape. Alex at the front desk is incredibly helpful with arranging transportation, providing activity recommendations, and finding great food in the city. Casa Agape is very clean, has great AC, very comfortable beds, warm showers, and has a great overall vibe. We were always greeted at the door when we arrived and the gate to the hotel closes at 10pm - but there is always someone at the front desk to open and welcome you back. The morning breakfast is so yummy - we loved the daily juices and fruits and highly recommend the chilaquiles. We also met the owners, a couple, over breakfast and loved chatting with them. When we are back in Tulúm, we will be back at Casa Agape!
Absolutely loved our stay at Casa Agape. Alex at the front desk is incredibly helpful with arranging transportation, providing activity recommendations, and finding great food in the city. Casa Agape is very clean, has great AC, very comfortable beds, warm showers, and has a great overall vibe. We were always greeted at the door when we arrived and the gate to the hotel closes at 10pm - but there is always someone at the front desk to open and welcome you back. The morning breakfast is so yummy - we loved the daily juices and fruits and highly recommend the chilaquiles. We also met the owners, a couple, over breakfast and loved chatting with them. When we are back in Tulúm, we will be back at Casa Agape!
10
Dominik
Jan 13, 2024
·
Stayed 3 nights
Sehr sauber, Zimmer geräumig und neu
Sehr sauber, Zimmer geräumig und neu
10
Silvia
Sep 20, 2022
·
Stayed 1 night
Casa Agape was amazing! Alexis and the whole staff were incredibly with us. Even before we arrived they made contact with us via whatsapp and made us feel welcomed. The room was super clean, the service was second to none. Thank you so much for making us feel home. We can't wait to go back!
Casa Agape was amazing! Alexis and the whole staff were incredibly with us. Even before we arrived they made contact with us via whatsapp and made us feel welcomed. The room was super clean, the service was second to none. Thank you so much for making us feel home. We can't wait to go back!
10
Marianna
Aug 21, 2024
·
Stayed 3 nights
Uno dei più bei hotel dove ho soggiornato durante la mia vacanza in Messico. La camera stupenda, pulitissima, profumata e dotata di tutti i confort. Servizio di pulizia ottimo, ogni giorno trovavano la stanza pulita. Reception molto disponibile e gentile per qualsiasi informazione. Zona centrale tranquilla, nelle vicinanze si possono trovare molti foodtruck, ristoranti, negozi di souvenir e noleggi scooter, bici ecc. colazione buonissima e con ampia scelta. Tornerei sicuramente! :)
Uno dei più bei hotel dove ho soggiornato durante la mia vacanza in Messico. La camera stupenda, pulitissima, profumata e dotata di tutti i confort. Servizio di pulizia ottimo, ogni giorno trovavano la stanza pulita. Reception molto disponibile e gentile per qualsiasi informazione. Zona centrale tranquilla, nelle vicinanze si possono trovare molti foodtruck, ristoranti, negozi di souvenir e noleggi scooter, bici ecc. colazione buonissima e con ampia scelta. Tornerei sicuramente! :)
10
Charlie
May 28, 2025
·
Stayed 3 nights
Everything was pretty good, the fan didn't initially work but the staff were helpful in coming in to fix it. However, the fix made it stuck on one speed setting but it wasn't too big of a deal. Cleaning was consistent and good, only odd thing was that they never replaced our towels even when we placed dirty ones on the floor as instructed.
Everything was pretty good, the fan didn't initially work but the staff were helpful in coming in to fix it. However, the fix made it stuck on one speed setting but it wasn't too big of a deal. Cleaning was consistent and good, only odd thing was that they never replaced our towels even when we placed dirty ones on the floor as instructed.
6
Roberto
Apr 18, 2024
·
Stayed 1 night
The pool was not as expected. It was dirty. The resort didnt really have any amenities to speak of.
The pool was not as expected. It was dirty. The resort didnt really have any amenities to speak of.
10
Renaud
Aug 11, 2024
·
Stayed 4 nights
Beautiful room, very clean. The staff is very nice and welcoming. The food is very fresh and tasty.
Beautiful room, very clean. The staff is very nice and welcoming. The food is very fresh and tasty.
2
Rasim
Mar 5, 2023
·
Stayed 6 nights
This “hotel” was so bad, it’s almost laughable. Ants, bugs in the room, “housekeeping” was a joke, no tissue in the rooms. Shower and shower head was covered in calcification (needs a good vinegar soak or something). Sink looked mouldy. “Pool” was a joke - more like a large bathtub. Saving grace was the vegan restaurant upstairs. Near food options, and great staff there (not hotel staff).
This “hotel” was so bad, it’s almost laughable. Ants, bugs in the room, “housekeeping” was a joke, no tissue in the rooms. Shower and shower head was covered in calcification (needs a good vinegar soak or something). Sink looked mouldy. “Pool” was a joke - more like a large bathtub. Saving grace was the vegan restaurant upstairs. Near food options, and great staff there (not hotel staff).
2
Adrean
Apr 5, 2025
·
Stayed 3 nights
Skip the breakfast option! The cleanliness standards are very low!
Skip the breakfast option! The cleanliness standards are very low!
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AI-generated summary based on recent guest reviews
Rooms
Rooms are stylish, spacious, and comfortable, often with balconies and very soft beds. Noise from roosters, dogs, nearby venues, and internal echoes is a recurring complaint, and some rooms lack TVs.
Related guest reviews
10
Marcelo
Feb 17, 2026
·
Stayed 1 night
O quarto e o banheiro são maravilhosos.
O quarto e o banheiro são maravilhosos.
10
Vanessa
Jan 15, 2025
·
Stayed 5 nights
Great location, lots of restaurants, food carts and convenience store nearby. Alex at the front desk was always helpful. The breakfast was lovely. Spacious and stylish accommodation with A/C. We spent a day at the beach club which was on a gorgeous private beach and enjoyed a romantic ocean-side dinner at Casa Maria.
Great location, lots of restaurants, food carts and convenience store nearby. Alex at the front desk was always helpful. The breakfast was lovely. Spacious and stylish accommodation with A/C. We spent a day at the beach club which was on a gorgeous private beach and enjoyed a romantic ocean-side dinner at Casa Maria.
10
CAITLIN
Jan 6, 2023
·
Stayed 19,362 nights
Loved the layout of the room. The beds were very comfortable. The staff were very professional and accomodating. The whole amiance was so relaxing and inviting.
Loved the layout of the room. The beds were very comfortable. The staff were very professional and accomodating. The whole amiance was so relaxing and inviting.
10
Terri
Mar 2, 2025
·
Stayed 5 nights
This is a sweet place to stay. The rooms have a private balcony, or larger space on ground floor, with plants and privacy. My room had a king bed and also a large lounge space in front of the bed. The bed was very comfortable and I slept great. The swimming pool was enjoyable. The restaurant is no longer vegan only which was sad for me as a vegan. I still very much enjoyed my stay.
This is a sweet place to stay. The rooms have a private balcony, or larger space on ground floor, with plants and privacy. My room had a king bed and also a large lounge space in front of the bed. The bed was very comfortable and I slept great. The swimming pool was enjoyable. The restaurant is no longer vegan only which was sad for me as a vegan. I still very much enjoyed my stay.
10
Michael
Apr 11, 2025
·
Stayed 5 nights
Neighborhood around the property was a little rough but the hotel itself is fantastic. All the staff were beyond polite and accommodating, and the room itself is well designed and great to be in.
Neighborhood around the property was a little rough but the hotel itself is fantastic. All the staff were beyond polite and accommodating, and the room itself is well designed and great to be in.
10
Thomas
Apr 7, 2025
·
Stayed 6 nights
This is by far the best hotel I've ever stayed in and it is perfect for any couple looking to explore Tulum and the surrounding area. Firstly, and most importantly, the staff and the room were both incredible. The room surpassed my expectations from the photos and the staff were incredibly helpful and friendly. The location was brilliant, it wasn't too far from the local shops and it was conveniently located close to some great restaurants. The pool was a perfect size for the number of guests, and being a boutique hotel with limited numbers of guests truly made the experience feel special. Tranquil and beautiful. I hope I get the opportunity to come here again!
This is by far the best hotel I've ever stayed in and it is perfect for any couple looking to explore Tulum and the surrounding area. Firstly, and most importantly, the staff and the room were both incredible. The room surpassed my expectations from the photos and the staff were incredibly helpful and friendly. The location was brilliant, it wasn't too far from the local shops and it was conveniently located close to some great restaurants. The pool was a perfect size for the number of guests, and being a boutique hotel with limited numbers of guests truly made the experience feel special. Tranquil and beautiful. I hope I get the opportunity to come here again!
8
Marvin
Mar 11, 2024
·
Stayed 7 nights
I figure it´s one of the nicer hotels in Tulum but the bar isn´t set very high in that city. It´s very loud in the whole town. Across the street is a hostel, they like to party. I read that in the reviews and can confirm so I brought my earplugs and that was fine. For us the location was perfect since the Aki supermarket and the ADO bus station for our tours were just 10 minutes by foot. Our dive instructor works at the hostel across the street and there are several great restaurants withing 10 minutes walking distance. The room was clean and modern, shower nice and big. Bed was very comfortable. The garden is not worth it. Very small surrounded by 5 meters of concrete wall, so you don´t even know if the sun is out or not. Still I can recommend staying here and use the hotel as your hq to start journeys to ruins/cenotes/dives etc.
I figure it´s one of the nicer hotels in Tulum but the bar isn´t set very high in that city. It´s very loud in the whole town. Across the street is a hostel, they like to party. I read that in the reviews and can confirm so I brought my earplugs and that was fine. For us the location was perfect since the Aki supermarket and the ADO bus station for our tours were just 10 minutes by foot. Our dive instructor works at the hostel across the street and there are several great restaurants withing 10 minutes walking distance. The room was clean and modern, shower nice and big. Bed was very comfortable. The garden is not worth it. Very small surrounded by 5 meters of concrete wall, so you don´t even know if the sun is out or not. Still I can recommend staying here and use the hotel as your hq to start journeys to ruins/cenotes/dives etc.
10
Tawhera
Jan 31, 2025
·
Stayed 4 nights
It was quiet, beautiful, and small. It's one street off the main shopping area so it doesn't get too loud. However, there were a couple of roosters letting us know that it was 4:30am. The complimentary breakfast was delicious. The staff were friendly and helpful.
It was quiet, beautiful, and small. It's one street off the main shopping area so it doesn't get too loud. However, there were a couple of roosters letting us know that it was 4:30am. The complimentary breakfast was delicious. The staff were friendly and helpful.
6
Charlie
Apr 10, 2025
·
Stayed 1 night
Hotel is in a residential area, dogs barking all night, roosters roosting at 7am. No TV.
Hotel is in a residential area, dogs barking all night, roosters roosting at 7am. No TV.
10
Kara
Jul 30, 2022
·
Stayed 1 night
Fantastic hotel. Loved the room. We actually wanted to stay longer. Loved the balcony, the layout of the room, the refillable water bottles, etc. We loved the location (right off the main strip). The only thing is it was a bit loud outside (close to a club/the main strip).
Fantastic hotel. Loved the room. We actually wanted to stay longer. Loved the balcony, the layout of the room, the refillable water bottles, etc. We loved the location (right off the main strip). The only thing is it was a bit loud outside (close to a club/the main strip).
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AI-generated summary based on recent guest reviews
Service
Service is frequently praised as friendly, accommodating, and helpful, with assistance for transportation and other requests. A few note limited towel provision or slow, less friendly restaurant service.
Related guest reviews
10
Brenda
May 15, 2023
·
Stayed 5 nights
Estadia espectacular, servicio excelente y comida muy buena. El hotel está cerca de todo, puedes rentar bicicletas y pasar o los mismo ir caminando. Volvería.
Estadia espectacular, servicio excelente y comida muy buena. El hotel está cerca de todo, puedes rentar bicicletas y pasar o los mismo ir caminando. Volvería.
10
Dina
Jun 12, 2024
·
Stayed 4 nights
Absolutely loved our stay at Casa Agape. Alex at the front desk is incredibly helpful with arranging transportation, providing activity recommendations, and finding great food in the city. Casa Agape is very clean, has great AC, very comfortable beds, warm showers, and has a great overall vibe. We were always greeted at the door when we arrived and the gate to the hotel closes at 10pm - but there is always someone at the front desk to open and welcome you back. The morning breakfast is so yummy - we loved the daily juices and fruits and highly recommend the chilaquiles. We also met the owners, a couple, over breakfast and loved chatting with them. When we are back in Tulúm, we will be back at Casa Agape!
Absolutely loved our stay at Casa Agape. Alex at the front desk is incredibly helpful with arranging transportation, providing activity recommendations, and finding great food in the city. Casa Agape is very clean, has great AC, very comfortable beds, warm showers, and has a great overall vibe. We were always greeted at the door when we arrived and the gate to the hotel closes at 10pm - but there is always someone at the front desk to open and welcome you back. The morning breakfast is so yummy - we loved the daily juices and fruits and highly recommend the chilaquiles. We also met the owners, a couple, over breakfast and loved chatting with them. When we are back in Tulúm, we will be back at Casa Agape!
10
Michael
Apr 11, 2025
·
Stayed 5 nights
Neighborhood around the property was a little rough but the hotel itself is fantastic. All the staff were beyond polite and accommodating, and the room itself is well designed and great to be in.
Neighborhood around the property was a little rough but the hotel itself is fantastic. All the staff were beyond polite and accommodating, and the room itself is well designed and great to be in.
10
Megan
Jun 11, 2025
·
Stayed 5 nights
The staff was very accommodating before and during our entire stay. Breakfast was delicious and fresh daily. There was a staff member to open the gate at night, no matter what time (even at 4 am). The location was great- many clubs, food trucks, and pharmacies nearby. The beach club access was nice too (you have to pay to enter the national park but it is free to enter the beach club with free parking and 10% off the menu with your room card). I really appreciated how the front desk always had cold water and that the cleaning staff would refill the vases in our room with filtered water!
The staff was very accommodating before and during our entire stay. Breakfast was delicious and fresh daily. There was a staff member to open the gate at night, no matter what time (even at 4 am). The location was great- many clubs, food trucks, and pharmacies nearby. The beach club access was nice too (you have to pay to enter the national park but it is free to enter the beach club with free parking and 10% off the menu with your room card). I really appreciated how the front desk always had cold water and that the cleaning staff would refill the vases in our room with filtered water!
10
Silvia
Sep 20, 2022
·
Stayed 1 night
Casa Agape was amazing! Alexis and the whole staff were incredibly with us. Even before we arrived they made contact with us via whatsapp and made us feel welcomed. The room was super clean, the service was second to none. Thank you so much for making us feel home. We can't wait to go back!
Casa Agape was amazing! Alexis and the whole staff were incredibly with us. Even before we arrived they made contact with us via whatsapp and made us feel welcomed. The room was super clean, the service was second to none. Thank you so much for making us feel home. We can't wait to go back!
6
Ugbake W
Jan 11, 2023
·
Property is well located to get around Tulum Central. Reception staff were great. However, restaurant upstairs wasn’t suitable. Food took way too long to arrive and the waiters were not very friendly and responsive to me. Other than that; it’s an ok hotel to stay in if you don’t mind eating out for breakfast, lunch and dinner. It’s a go out and come back to sleep hotel.
Property is well located to get around Tulum Central. Reception staff were great. However, restaurant upstairs wasn’t suitable. Food took way too long to arrive and the waiters were not very friendly and responsive to me. Other than that; it’s an ok hotel to stay in if you don’t mind eating out for breakfast, lunch and dinner. It’s a go out and come back to sleep hotel.
10
Marianna
Aug 21, 2024
·
Stayed 3 nights
Uno dei più bei hotel dove ho soggiornato durante la mia vacanza in Messico. La camera stupenda, pulitissima, profumata e dotata di tutti i confort. Servizio di pulizia ottimo, ogni giorno trovavano la stanza pulita. Reception molto disponibile e gentile per qualsiasi informazione. Zona centrale tranquilla, nelle vicinanze si possono trovare molti foodtruck, ristoranti, negozi di souvenir e noleggi scooter, bici ecc. colazione buonissima e con ampia scelta. Tornerei sicuramente! :)
Uno dei più bei hotel dove ho soggiornato durante la mia vacanza in Messico. La camera stupenda, pulitissima, profumata e dotata di tutti i confort. Servizio di pulizia ottimo, ogni giorno trovavano la stanza pulita. Reception molto disponibile e gentile per qualsiasi informazione. Zona centrale tranquilla, nelle vicinanze si possono trovare molti foodtruck, ristoranti, negozi di souvenir e noleggi scooter, bici ecc. colazione buonissima e con ampia scelta. Tornerei sicuramente! :)
8
Angela
Mar 19, 2025
·
Stayed 4 nights
This was our first time in Tulum! The Hotel was very nice! Staff was very helpful and kind! Room was nice and breakfast was excellent! Only complaints was the Rooster that started to crow at 4:30 in the morning and had to ask to have room made up. But other than that it was in a great location for us, within walking distance to shopping and great restaurants! We would return here again!
This was our first time in Tulum! The Hotel was very nice! Staff was very helpful and kind! Room was nice and breakfast was excellent! Only complaints was the Rooster that started to crow at 4:30 in the morning and had to ask to have room made up. But other than that it was in a great location for us, within walking distance to shopping and great restaurants! We would return here again!
10
Shaketta
Feb 14, 2023
·
Stayed 3 nights
I loved my stay at this hotel the service was great.The room didn’t have a tv because there concept is to spend alone time with family or the person you are traveling with which I loved.The bed was amazing I wish I could have took it home lol.And the property location was right near the strip where you could just walk and get a bite to eat or tour the area.The hotel gives you a discount to visit different places we went to Casa Tortuga Cenotes it was amazing we paid $22 and it 2 underground caves and lazy river and 1 big open swim area and you get a group tour guide which was amazing.They have a breakfast cafe called Rossina down the strip which is owned by a lady and her sister that is amazing you have to go try it.Now with something good it’s always something you may not like the it’s a club or bar on the side that’s noisy at night they don’t play music all night but you can hear it even with the windows closed.But I’m definitely going back to this place when I visit Tulum again…..
I loved my stay at this hotel the service was great.The room didn’t have a tv because there concept is to spend alone time with family or the person you are traveling with which I loved.The bed was amazing I wish I could have took it home lol.And the property location was right near the strip where you could just walk and get a bite to eat or tour the area.The hotel gives you a discount to visit different places we went to Casa Tortuga Cenotes it was amazing we paid $22 and it 2 underground caves and lazy river and 1 big open swim area and you get a group tour guide which was amazing.They have a breakfast cafe called Rossina down the strip which is owned by a lady and her sister that is amazing you have to go try it.Now with something good it’s always something you may not like the it’s a club or bar on the side that’s noisy at night they don’t play music all night but you can hear it even with the windows closed.But I’m definitely going back to this place when I visit Tulum again…..
4
Shannon
Mar 4, 2025
·
Stayed 3 nights
Hotel is clean and customer service is good. The issue is the noise. There's a rooster close by that will crow at all hours of the morning. The hotel has an echo so you can hear your neighbors while laying in bed. Hotel is surrounded by other noises from the street which is expected. We didn't expect the rooster or hearing our neighbors talk while laying in bed. I recommend you stay in the hotel zone by the beach. It's actually quieter even with the clubs and hotels in that section.
Hotel is clean and customer service is good. The issue is the noise. There's a rooster close by that will crow at all hours of the morning. The hotel has an echo so you can hear your neighbors while laying in bed. Hotel is surrounded by other noises from the street which is expected. We didn't expect the rooster or hearing our neighbors talk while laying in bed. I recommend you stay in the hotel zone by the beach. It's actually quieter even with the clubs and hotels in that section.
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AI-generated summary based on recent guest reviews
Location
Central, walkable location near shops, restaurants, and bars. Some describe the surrounding area as very local or a bit rough, and nightlife can add to noise.
Related guest reviews
8
Marko
Jan 6, 2025
·
Stayed 4 nights
Location very good in the centre of Tulum, close to the best bars and restaurants
Location very good in the centre of Tulum, close to the best bars and restaurants
10
Vanessa
Jan 15, 2025
·
Stayed 5 nights
Great location, lots of restaurants, food carts and convenience store nearby. Alex at the front desk was always helpful. The breakfast was lovely. Spacious and stylish accommodation with A/C. We spent a day at the beach club which was on a gorgeous private beach and enjoyed a romantic ocean-side dinner at Casa Maria.
Great location, lots of restaurants, food carts and convenience store nearby. Alex at the front desk was always helpful. The breakfast was lovely. Spacious and stylish accommodation with A/C. We spent a day at the beach club which was on a gorgeous private beach and enjoyed a romantic ocean-side dinner at Casa Maria.
10
Michael
Apr 11, 2025
·
Stayed 5 nights
Neighborhood around the property was a little rough but the hotel itself is fantastic. All the staff were beyond polite and accommodating, and the room itself is well designed and great to be in.
Neighborhood around the property was a little rough but the hotel itself is fantastic. All the staff were beyond polite and accommodating, and the room itself is well designed and great to be in.
10
Thomas
Apr 7, 2025
·
Stayed 6 nights
This is by far the best hotel I've ever stayed in and it is perfect for any couple looking to explore Tulum and the surrounding area. Firstly, and most importantly, the staff and the room were both incredible. The room surpassed my expectations from the photos and the staff were incredibly helpful and friendly. The location was brilliant, it wasn't too far from the local shops and it was conveniently located close to some great restaurants. The pool was a perfect size for the number of guests, and being a boutique hotel with limited numbers of guests truly made the experience feel special. Tranquil and beautiful. I hope I get the opportunity to come here again!
This is by far the best hotel I've ever stayed in and it is perfect for any couple looking to explore Tulum and the surrounding area. Firstly, and most importantly, the staff and the room were both incredible. The room surpassed my expectations from the photos and the staff were incredibly helpful and friendly. The location was brilliant, it wasn't too far from the local shops and it was conveniently located close to some great restaurants. The pool was a perfect size for the number of guests, and being a boutique hotel with limited numbers of guests truly made the experience feel special. Tranquil and beautiful. I hope I get the opportunity to come here again!
10
shani
Jul 17, 2024
·
Stayed 3 nights
I did a solo trip and really enjoyed my stay. Conveniently located downtown/centre. The room was beautiful and had everything I need (no TV because of the layout but I didn’t need it). Breakfast was included and delicious everyday. The restaurant is currently closed outside of breakfast. Pool area is small but cute. The neighborhood is very, very local feeling. Lots of small spots to eat walking distance. I rented a bike from the front desk for two days, biked to gran cenote one day and to their sister property beach club (included in your stay) which was a nice vibe. I had to walk down a bit to the public beach to get into the water as the beach club’s beach is more rocky at the shore. Overall would definitely stay here again for the price and how helpful the staff was.
I did a solo trip and really enjoyed my stay. Conveniently located downtown/centre. The room was beautiful and had everything I need (no TV because of the layout but I didn’t need it). Breakfast was included and delicious everyday. The restaurant is currently closed outside of breakfast. Pool area is small but cute. The neighborhood is very, very local feeling. Lots of small spots to eat walking distance. I rented a bike from the front desk for two days, biked to gran cenote one day and to their sister property beach club (included in your stay) which was a nice vibe. I had to walk down a bit to the public beach to get into the water as the beach club’s beach is more rocky at the shore. Overall would definitely stay here again for the price and how helpful the staff was.
8
Marvin
Mar 11, 2024
·
Stayed 7 nights
I figure it´s one of the nicer hotels in Tulum but the bar isn´t set very high in that city. It´s very loud in the whole town. Across the street is a hostel, they like to party. I read that in the reviews and can confirm so I brought my earplugs and that was fine. For us the location was perfect since the Aki supermarket and the ADO bus station for our tours were just 10 minutes by foot. Our dive instructor works at the hostel across the street and there are several great restaurants withing 10 minutes walking distance. The room was clean and modern, shower nice and big. Bed was very comfortable. The garden is not worth it. Very small surrounded by 5 meters of concrete wall, so you don´t even know if the sun is out or not. Still I can recommend staying here and use the hotel as your hq to start journeys to ruins/cenotes/dives etc.
I figure it´s one of the nicer hotels in Tulum but the bar isn´t set very high in that city. It´s very loud in the whole town. Across the street is a hostel, they like to party. I read that in the reviews and can confirm so I brought my earplugs and that was fine. For us the location was perfect since the Aki supermarket and the ADO bus station for our tours were just 10 minutes by foot. Our dive instructor works at the hostel across the street and there are several great restaurants withing 10 minutes walking distance. The room was clean and modern, shower nice and big. Bed was very comfortable. The garden is not worth it. Very small surrounded by 5 meters of concrete wall, so you don´t even know if the sun is out or not. Still I can recommend staying here and use the hotel as your hq to start journeys to ruins/cenotes/dives etc.
8
Angela
Mar 19, 2025
·
Stayed 4 nights
This was our first time in Tulum! The Hotel was very nice! Staff was very helpful and kind! Room was nice and breakfast was excellent! Only complaints was the Rooster that started to crow at 4:30 in the morning and had to ask to have room made up. But other than that it was in a great location for us, within walking distance to shopping and great restaurants! We would return here again!
This was our first time in Tulum! The Hotel was very nice! Staff was very helpful and kind! Room was nice and breakfast was excellent! Only complaints was the Rooster that started to crow at 4:30 in the morning and had to ask to have room made up. But other than that it was in a great location for us, within walking distance to shopping and great restaurants! We would return here again!
8
Pedro Román
Aug 2, 2022
·
Stayed 2 nights
Estancia agradable buen ubicado el hotel
Estancia agradable buen ubicado el hotel
10
Kara
Jul 30, 2022
·
Stayed 1 night
Fantastic hotel. Loved the room. We actually wanted to stay longer. Loved the balcony, the layout of the room, the refillable water bottles, etc. We loved the location (right off the main strip). The only thing is it was a bit loud outside (close to a club/the main strip).
Fantastic hotel. Loved the room. We actually wanted to stay longer. Loved the balcony, the layout of the room, the refillable water bottles, etc. We loved the location (right off the main strip). The only thing is it was a bit loud outside (close to a club/the main strip).
10
Michelle
Mar 31, 2025
·
Stayed 4 nights
This hotel was the best. The rooms are cozy and the bed was super soft. The staff is helpful and polite and the restaurant on the roof had great food. You can walk to shopping and some really good street food. Laundry place around the corner as well. Eco friendly too, whoch is a plus! I will stay here again 🙂
This hotel was the best. The rooms are cozy and the bed was super soft. The staff is helpful and polite and the restaurant on the roof had great food. You can walk to shopping and some really good street food. Laundry place around the corner as well. Eco friendly too, whoch is a plus! I will stay here again 🙂
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AI-generated summary based on recent guest reviews
Dining
Breakfast is often tasty and fresh, but several reviews report slow service, limited or vegan-only options at times, light portions, or service limited to breakfast hours.
Related guest reviews
10
Joshua Seth
Jun 3, 2024
·
Stayed 4 nights
A true vegan paradise! The breakfast was worth the price of the stay. The beach club was a great option, and the dinner at the beach club was the most romantic place we ever ate!
A true vegan paradise! The breakfast was worth the price of the stay. The beach club was a great option, and the dinner at the beach club was the most romantic place we ever ate!
10
Dina
Jun 12, 2024
·
Stayed 4 nights
Absolutely loved our stay at Casa Agape. Alex at the front desk is incredibly helpful with arranging transportation, providing activity recommendations, and finding great food in the city. Casa Agape is very clean, has great AC, very comfortable beds, warm showers, and has a great overall vibe. We were always greeted at the door when we arrived and the gate to the hotel closes at 10pm - but there is always someone at the front desk to open and welcome you back. The morning breakfast is so yummy - we loved the daily juices and fruits and highly recommend the chilaquiles. We also met the owners, a couple, over breakfast and loved chatting with them. When we are back in Tulúm, we will be back at Casa Agape!
Absolutely loved our stay at Casa Agape. Alex at the front desk is incredibly helpful with arranging transportation, providing activity recommendations, and finding great food in the city. Casa Agape is very clean, has great AC, very comfortable beds, warm showers, and has a great overall vibe. We were always greeted at the door when we arrived and the gate to the hotel closes at 10pm - but there is always someone at the front desk to open and welcome you back. The morning breakfast is so yummy - we loved the daily juices and fruits and highly recommend the chilaquiles. We also met the owners, a couple, over breakfast and loved chatting with them. When we are back in Tulúm, we will be back at Casa Agape!
6
Ayla
May 28, 2025
·
Stayed 2 nights
Our 2-day stay at this hotel was a mixed bag. On the plus side, the location was fantastic and the room was stunningly beautiful, with a massive and incredibly comfortable bed. However, the overpriced breakfast experience was a letdown. The coffee was subpar. We were disappointed to find out that the bread had run out, and it took the staff 45 minutes to replenish it. To make matters worse, our order for pancakes took over an hour to arrive, despite the restaurant being empty. The biggest issue, however, was the noise from a nearby rooster that started crowing around 4 am. Despite using earplugs, it was impossible to get a good night's sleep.
Our 2-day stay at this hotel was a mixed bag. On the plus side, the location was fantastic and the room was stunningly beautiful, with a massive and incredibly comfortable bed. However, the overpriced breakfast experience was a letdown. The coffee was subpar. We were disappointed to find out that the bread had run out, and it took the staff 45 minutes to replenish it. To make matters worse, our order for pancakes took over an hour to arrive, despite the restaurant being empty. The biggest issue, however, was the noise from a nearby rooster that started crowing around 4 am. Despite using earplugs, it was impossible to get a good night's sleep.
8
James
Jan 18, 2023
·
Stayed 19,370 nights
Very reasonable price, good food.
Very reasonable price, good food.
10
Megan
Jun 11, 2025
·
Stayed 5 nights
The staff was very accommodating before and during our entire stay. Breakfast was delicious and fresh daily. There was a staff member to open the gate at night, no matter what time (even at 4 am). The location was great- many clubs, food trucks, and pharmacies nearby. The beach club access was nice too (you have to pay to enter the national park but it is free to enter the beach club with free parking and 10% off the menu with your room card). I really appreciated how the front desk always had cold water and that the cleaning staff would refill the vases in our room with filtered water!
The staff was very accommodating before and during our entire stay. Breakfast was delicious and fresh daily. There was a staff member to open the gate at night, no matter what time (even at 4 am). The location was great- many clubs, food trucks, and pharmacies nearby. The beach club access was nice too (you have to pay to enter the national park but it is free to enter the beach club with free parking and 10% off the menu with your room card). I really appreciated how the front desk always had cold water and that the cleaning staff would refill the vases in our room with filtered water!
10
shani
Jul 17, 2024
·
Stayed 3 nights
I did a solo trip and really enjoyed my stay. Conveniently located downtown/centre. The room was beautiful and had everything I need (no TV because of the layout but I didn’t need it). Breakfast was included and delicious everyday. The restaurant is currently closed outside of breakfast. Pool area is small but cute. The neighborhood is very, very local feeling. Lots of small spots to eat walking distance. I rented a bike from the front desk for two days, biked to gran cenote one day and to their sister property beach club (included in your stay) which was a nice vibe. I had to walk down a bit to the public beach to get into the water as the beach club’s beach is more rocky at the shore. Overall would definitely stay here again for the price and how helpful the staff was.
I did a solo trip and really enjoyed my stay. Conveniently located downtown/centre. The room was beautiful and had everything I need (no TV because of the layout but I didn’t need it). Breakfast was included and delicious everyday. The restaurant is currently closed outside of breakfast. Pool area is small but cute. The neighborhood is very, very local feeling. Lots of small spots to eat walking distance. I rented a bike from the front desk for two days, biked to gran cenote one day and to their sister property beach club (included in your stay) which was a nice vibe. I had to walk down a bit to the public beach to get into the water as the beach club’s beach is more rocky at the shore. Overall would definitely stay here again for the price and how helpful the staff was.
6
Ugbake W
Jan 11, 2023
·
Property is well located to get around Tulum Central. Reception staff were great. However, restaurant upstairs wasn’t suitable. Food took way too long to arrive and the waiters were not very friendly and responsive to me. Other than that; it’s an ok hotel to stay in if you don’t mind eating out for breakfast, lunch and dinner. It’s a go out and come back to sleep hotel.
Property is well located to get around Tulum Central. Reception staff were great. However, restaurant upstairs wasn’t suitable. Food took way too long to arrive and the waiters were not very friendly and responsive to me. Other than that; it’s an ok hotel to stay in if you don’t mind eating out for breakfast, lunch and dinner. It’s a go out and come back to sleep hotel.
8
Angela
Mar 19, 2025
·
Stayed 4 nights
This was our first time in Tulum! The Hotel was very nice! Staff was very helpful and kind! Room was nice and breakfast was excellent! Only complaints was the Rooster that started to crow at 4:30 in the morning and had to ask to have room made up. But other than that it was in a great location for us, within walking distance to shopping and great restaurants! We would return here again!
This was our first time in Tulum! The Hotel was very nice! Staff was very helpful and kind! Room was nice and breakfast was excellent! Only complaints was the Rooster that started to crow at 4:30 in the morning and had to ask to have room made up. But other than that it was in a great location for us, within walking distance to shopping and great restaurants! We would return here again!
10
Birgit
Apr 20, 2025
·
Stayed 3 nights
Modernes Hotel in zentraler Lage. Leckeres Frühstück! Der inkludierte Zugang zum Beach Club ist super, leider muss man aber 415 MXN pro Person Eintritt für den National Park zahlen, in dem der Beach Club liegt.
Modernes Hotel in zentraler Lage. Leckeres Frühstück! Der inkludierte Zugang zum Beach Club ist super, leider muss man aber 415 MXN pro Person Eintritt für den National Park zahlen, in dem der Beach Club liegt.
2
Adrean
Apr 5, 2025
·
Stayed 3 nights
Skip the breakfast option! The cleanliness standards are very low!
Skip the breakfast option! The cleanliness standards are very low!
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AI-generated summary based on recent guest reviews
10
Penelope
Jun 27, 2026
·
Stayed 3 nights
Super convenient location. Staff was warm and welcoming. Room was lovely. Beds were very comfortable and having a terrace was so relaxing. Love the oversized pillows. Breakfast was simply amazing. The fresh bread and papaya jam was delightful. The menu items were beautiful and delicious. The beetroot hummus avocado toast was like a work of art. Evenings spent in the rooftop pool were a refreshing end of lovely days. For a real treat walk toward town center via Calle Polar the street art is spectacular !
Super convenient location. Staff was warm and welcoming. Room was lovely. Beds were very comfortable and having a terrace was so relaxing. Love the oversized pillows. Breakfast was simply amazing. The fresh bread and papaya jam was delightful. The menu items were beautiful and delicious. The beetroot hummus avocado toast was like a work of art. Evenings spent in the rooftop pool were a refreshing end of lovely days. For a real treat walk toward town center via Calle Polar the street art is spectacular !
10
Rebekah
Apr 13, 2026
·
Stayed 3 nights
Room was beautiful and clean, staff were lovely. My jungle garden was so nice!! Would recommend bringing earplugs as there is a very enthusiastic cockerel somewhere nearby :)
Room was beautiful and clean, staff were lovely. My jungle garden was so nice!! Would recommend bringing earplugs as there is a very enthusiastic cockerel somewhere nearby :)
10
Anthony
Mar 15, 2026
·
Stayed 1 night
Room clean, a/c was good. We were on the ground floor so back door lead to private jungle with a hammock. The staff is friendly and accommodating. Limited parking so get there early if your driving but they will direct you to close alternative parking spots if needed. Overall 9/10. Very cool place.
Room clean, a/c was good. We were on the ground floor so back door lead to private jungle with a hammock. The staff is friendly and accommodating. Limited parking so get there early if your driving but they will direct you to close alternative parking spots if needed. Overall 9/10. Very cool place.
2
Cecil
Feb 11, 2026
·
Stayed 3 nights
This was bad carpet old and dirty , sink vey nasty, mirrors dusty I walked in and walked out in ten minutes bed spread had spots I did take pictures , I booked at the Marriott bloom, Expedia should not use them on there platform
This was bad carpet old and dirty , sink vey nasty, mirrors dusty I walked in and walked out in ten minutes bed spread had spots I did take pictures , I booked at the Marriott bloom, Expedia should not use them on there platform
10
Chynna
Jan 30, 2026
·
Stayed 1 night
The room had a rustic feel while still being clean, modern and safe. Hot water everyday with air conditioner. The patio faces a small yard below and wall but you still hear all of the sounds of nature and can see the gorgeous trees and warm rain! The breakfast has a limited menu but delicious every morning! We were able to park on premises without issue every day and At night, someone is there to let you in the locked front entrance. It was a bit quiet during our stay and not a lot going on, but walkable to bars, restaurants and rooftops. If you want a more authentic experience outside of the “Hollywood” vibe of Tulum beach, I recommend this hotel forsure.
The room had a rustic feel while still being clean, modern and safe. Hot water everyday with air conditioner. The patio faces a small yard below and wall but you still hear all of the sounds of nature and can see the gorgeous trees and warm rain! The breakfast has a limited menu but delicious every morning! We were able to park on premises without issue every day and At night, someone is there to let you in the locked front entrance. It was a bit quiet during our stay and not a lot going on, but walkable to bars, restaurants and rooftops. If you want a more authentic experience outside of the “Hollywood” vibe of Tulum beach, I recommend this hotel forsure.
FAQs about Casa Agape Boutique Hotel Rooftop Pool & Beach club access
Is parking available at the property?
Free self-parking is available on-site.
What type of breakfast is offered and what are the serving hours?
A complimentary continental breakfast is served daily from 7:30 AM to 11:00 AM.
Are pets allowed at the property?
No pets and no service animals are allowed at this property.
What are the standard check-in and check-out times?
Check-in is from 3:00 PM, and check-out is until 11:00 AM. Early check-in and late check-out are available for a fee, subject to availability.
Is there an airport shuttle service available?
A roundtrip airport shuttle is provided for a surcharge of USD 150 per vehicle (one-way), and it is available 24 hours. Guests must contact the property with arrival details before travel.
What accessibility features does the property offer?
The property offers step-free entrances and wheelchair-accessible facilities in public areas. Specific accessibility features for rooms and bathrooms are not detailed.
Where is the property located in relation to key landmarks?
The property is located in Tulum City Center, approximately a 4-minute drive from Gran Cenote, 5 minutes from Tulum National Park, 2 miles from Tulum Mayan Ruins, and 3.6 miles from Tulum Beach.
Does the property have a swimming pool?
Yes, the property features an outdoor pool, including a rooftop pool. The pool is seasonal and operational hours are not specified.
What are the policies for guests staying with children?
Children are allowed at the property, but specific age limits for free stays are not provided.
Does the property offer extra beds or cribs?
Information regarding the availability of extra beds or cribs is not specified. Guests are encouraged to inquire directly with the property for specific needs.
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Instant AI responses are based on hotel information
Prices for upcoming dates
September 2026
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-09-16: 53.606818684959414USD
- 2026-09-17: 55.68485486640931USD
- 2026-09-18: 58.66056257371903USD
- 2026-09-19: 61.46239351615906USD
- 2026-09-20: 54.60614380216599USD
- 2026-09-21: 55.584059406852724USD
- 2026-09-22: 58.62813745107651USD
- 2026-09-23: 54.60614380216599USD
- 2026-09-24: 56.5122208806038USD
- 2026-09-25: 59.55995911960602USD
- 2026-09-26: 58.56062962417603USD
- 2026-09-27: 56.49884102983475USD
- 2026-09-28: 55.584059406852724USD
- 2026-09-29: 52.60035268535614USD
- 2026-09-30: 56.58338890228272USD
- 2026-10-01: 65.52023605842591USD
- 2026-10-02: 82.278674275589USD
- 2026-10-03: 62.54366584110261USD
- 2026-10-04: 74.0209596233368USD
- 2026-10-05: 70.47909946746827USD
- 2026-10-06: 59.66447606906891USD
- 2026-10-07: 57.57557751531601USD
- 2026-10-08: 71.55359868078233USD
- 2026-10-09: 62.54366584110261USD
- 2026-10-10: 61.54433634567261USD
- 2026-10-11: 66.94718663520814USD
- 2026-10-12: 66.51242904968262USD
- 2026-10-13: 75.19495396385193USD
- 2026-10-14: 65.52023605842591USD
- 2026-10-15: 70.4883243842125USD
- 2026-10-16: 64.63900476150513USD
- 2026-10-17: 71.60334405527115USD
- 2026-10-18: 67.62372285261155USD
- 2026-10-19: 71.60334405527115USD
- 2026-10-20: 69.61353345394136USD
- 2026-10-21: 66.62881536283494USD
- 2026-10-22: 71.60334405527115USD
- 2026-10-23: 73.59315465660096USD
- 2026-10-24: 90.506546957016USD
- 2026-10-25: 100.4555955854416USD
- 2026-10-26: 104.43522554454805USD
- 2026-10-27: 104.43522554454805USD
- 2026-10-28: 104.43522554454805USD
- 2026-10-29: 105.43012427787782USD
- 2026-10-30: 103.44031805477144USD
- 2026-10-31: 104.43522554454805USD
- 2026-11-01: 104.43522554454805USD
- 2026-11-02: 104.43522554454805USD
- 2026-11-03: 109.40974548053742USD
- 2026-11-04: 101.46045039882661USD
- 2026-11-05: 104.43522554454805USD
- 2026-11-06: 103.44031805477144USD
- 2026-11-07: 104.43522554454805USD
- 2026-11-08: 102.44541056499482USD
- 2026-11-09: 120.35371035518648USD
- 2026-11-10: 113.38936668319703USD
- 2026-11-11: 113.38936668319703USD
- 2026-11-12: 100.4555955854416USD
- 2026-11-13: 113.38936668319703USD
- 2026-11-14: 104.43522554454805USD
- 2026-11-15: 121.18942564144136USD
- 2026-11-16: 120.9025031478882USD
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a fire extinguisher and a first aid kit
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Only registered guests are allowed in the guestrooms.
- No pets and no service animals are allowed at this property.
- Contactless check-in and contactless check-out are available.
- Airport shuttle fee: USD 150 per vehicle (one-way)
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Services
Tour Desk
Housekeeping
Safe-Deposit Box
Luggage Storage
Designated Smoking Area
Self Laundry
24-Hour Front Desk
Concierge Services
Activities
Swimming pool
Garden
Pool Outdoor
Pool (Infinity)
Outdoor Furniture
Pool (Rooftop)
Pool (Seasonal Outdoor)
Terrace
General
Restaurant
Non-Smoking Rooms
Massage
Solarium
Packed Lunches
Vending Machines
Family Room
Beach Sun Loungers
Snack Bar/Deli
Parking
Parking
Airport shuttle
Free Parking
Internet
Free Wi-Fi