DoubleTree by Hilton Columbus Dublin

We stayed for a nearby music festival- was much nicer than expected for being on the lower end of the price range for hotels in the area! It was clean, updated and had a great snack selection for purchase after hours. We went down to the bar one night and the bartender made great drinks!

You can't really beat the price, and it's been recently renovated, so feels newer. However, we booked this hotel over others because it says it has a pool. It does, but it's not open, and hasn't been open for 9 months. So, i guess i suggest changing your listing to NOT say you have a pool. Also, the breakfast, which I was told was included, cost me $60 after we were finished eating. I was surprised when he brought me a bill, and more surprised when i saw the cost. I can go anywhere in the city and have a better breakfast for less money.

Hotel was very clean! Amenities such as indoor pool and gym were nice additions. The staff, especially Scot were friendly, helpful and informative. This is a simple, yet satisfying place to stay.

Pool wasn’t working . It was the only reason I stayed so my daughter could swim. Not their fault. Expedia for not listing it

Very well redone property. The bar/restaurant hours are very minimal and breakfast isnt included. Would bave rated higher if not for those things

Lots of nice little touches... Bottled water in rooms, magnifying makeup mirror, Evelyn & Crabtree soaps and lotion. Well equipped exercise room with towels and hogh end equipment.

Gym was nice and multiple machines. Bed was firm but better than rolling into the center. Staff was all friendly. Would stay again if coming back to Dublin.

Property has free chargers for electric vehicles, but only two spaces.

Reserved this property mainly for pool but pool was being remodeled and they didn’t say that when booking but property was extremely clean nice and remodeled guess pool was last phase

Arrived late at night for a day at the zoo the next day. Was quickly greeted by a person at the desk and handed a key to our room so our toddler could get to bed. Parking was easy since they had a giant parking lot.

Bed bugs spotted!!!

We stayed 3 nights and neve had our room cleaned,The lotion was completely empty when we checked in. Breakfast staff was great.

It is too much noise from upstairs flushing the toilet from downstairs. And room cleaning has been requested twice a day not completed clean and still same as before

The only complaint this stay is the lotion dispenser was empty and the top blanket for one of the beds had noticeable stains which as a precaution to myself had me sleep with only the top sheet which was stain free with a bump up of the thermostat temp to be warm during the night.

Almost a week and no response/action from the manager or corporate. Unacceptable. The morning after we checked in my wife went to check on the breakfast and came back telling me it as $17 a person. I didn’t see an option to preorder it since she was told it was cheaper that way by an employee. I go online and it appeared to be $8 total for a room of people for breakfast. I called the front desk because I thought perhaps my wife misheard the price and they confirmed the price. So instead of $8 we are expected to pay $34? What kind of policy is this? It’s like you’re punishing your guests when it shouldn’t matter whether they preordered it or not. My guess is the food was thrown out anyway. A basic breakfast costs more than what I could purchase out in town? This definitely does not seem like a service to guests. The next morning my wife brought it to my attention that my baby son had bite marks all over his body. I have never personally experienced bed bug bites in all my years of traveling, including in the military. I have had to stay in some pretty run down and questionable places, so I’m shocked this happened at a Hilton property. This is the worst Hilton property and experience I’ve ever had. Then I had to worry that perhaps the bed bugs got into my sons car seat, toys, blankets or our clothes and followed us to our home. I had to wash all my laundry in hot water right when I got home, shrinking a brand new shirt we had just purchased that weekend.

Road noise at night (maybe I-270). Overall, good stay in nice and safe area. But cleaning service was so so. (Shower booth & toilet were not cleaned, and seems the carpet was not vacuumed - piece of paper remained on floor)

I usually utilize this property when I travel to Columbus for business. They are usually pretty okay and I have no issues. However after my last stay, I may not be visiting here again. I had to move rooms because the cleanliness of the first room I received was poor. I pulled the covers back from the bed and uncovered a medium sized ball of hairs. I'm not sure how anyone made the bed and did not see this as they were making it. The pillows were dirty and stained as well. I moved into another room after that and that room had a stink bug in it. I am truly disappointed with Doubletree and i wont be staying at this location again.

Very Clean rooms. Quiet, Comfortable!! Breakfast is delicious!! Front desk staff wonderful and helpful!! Lobby is absolutely the most comfortable and very roomy!!

Clean hotel

Dirty room

The TV kept losing the signal. Reported it twice. Housekeeper insisted on cleaning the room at 9am Asked her to come back on 10 minutes as we were getting ready to leave, did not understand us and came in anyways to empty garbage and pick up towels.

Everything was good until about 2 am. We had really loud obnoxious neighbors. Im pretty sure it was a room full of kids with no supervision. I tried to ignore it for almost an hour and called the front desk to ask if they could call them and ask them to quiet down. I assume they did because the volume went down but they were still banging and jumping around. Needless to say it was a sleepless night for everyone except my husband, who can sleep through a bomb.

My only complaint was the noise. It was a nice, clean room but we were in first floor and people above us were incredibly loud! Hard to sleep with that.

Location was great. They gave me a different room ( one bed instead of two) without the courtyard view. Had to trek back with our bags. Then, had to call front desk about the noise at 1230am in the hallway . Not a great stay.

All was good but very noisy even when doors were closed. That’s a problem when you book ball teams all over hotel 😡😡

Staff was not receptive to feedback. My tv was timing out every 30 seconds. So it was extremely annoying to be watching tv because of it not being a smooth experience. I texted back but they mentioned I could talk to someone the next day…. Well I was checking out the the day so it didn’t really matter then did it..

Looks newly remodeled. Very nice.

Room had no microwave (which is strange), otherwise a nice stay.

Dislikes: I was speaking to the person at the front desk and she walked away from me twice as I was mid-sentence(s). I was not complaining or anything, simply asking two general questions so I was a bit put-off by that, very noisy as the walls are thin and there was a youth hockey group or the like staying so there was late night stomping and yelling above us. Likes: Cookies were amazing and a nice touch, bar in the hotel served food which was a nice convenience as we arrived in the evening, clean

The room was very nice! Very comfortable bedding with a pillow top and comfortable pillows and bedding. The room was quiet and quality amenities. She very nice glass door and rain shower. Nice restaurant and bar. We had breakfast in the am. Unfortunately, a check. They forgot to tell us that we would qualify for a coupon to be applied to breakfast. Instead of $17 it would be $11. Fortunately, the waiter fixed the oversight and apply the discount. For us. Breakfast had delicious fresh fruit, and yogurt as well as had hot tasty oatmeal. Unfortunately the eggs and sausage were luke warm so we didn't finish those. Waiter was delightful! We will definetly have this our preferred hotel in Dublin!

Very helpful when we were assigned the incorrect room. Scotty Watson is amazing and helped us have a great vacation!

The hotel staff was amazing. Very friendly and helpful. I had an issue with my reservation and Tyrah the front desk supervisor stepped in and helped correct the issue immediately. The hotel is very clean and orderly. The bed I slept on was the most comfortable sleep I have had in a while. I give this hotel an over 10/10 would highly recommend and will stay here if ever in the area again.

Hotel was very clean! Amenities such as indoor pool and gym were nice additions. The staff, especially Scot were friendly, helpful and informative. This is a simple, yet satisfying place to stay.

I arrived two hours before scheduled check in time to see if there was a for an early check in for a reservation made back in April. The young lady at the counter checked twice to see if it was possible. Unfortunately, it wasn't so we left for a dinner reservation at 3:00 pm. While we were at dinner, I received a call informing me my reservation had been canceled due to an issue with the credit card. I never received a call asking for a second credit card number or to confirm the number was correct. When I asked why this happened. I was told 'it was Hilton's policy to cancel reservations if there is an issue with the credit card on after the first attempt.' There were no rooms available in the Columbus area due to the Billy Joel concert and an Irish festival in Dublin. When the concert ended we had nowhere to stay and ended up driving to the Dayton area to stay with a family member. I cannot believe Hilton would do this. We called Hilton customer service to inquire about this and were informed this was not Hilton's policy but unfortunately, the hotel had no vacancies. They were sorry but there was nothing that could be done to help us with a room for the night.

Evan and Scott at check in were very nice and helpful.

Nice hotel. Staff was very friendly

Excellent location. Very clean! Friendly staff! Fresh cookies!

My family and travel evey year to Dublin, Ohio for the Columbus Zoo, which we have always stayed at the Doubletree by Hilton. The last three years staff has been rude and dismissive. Our most recent stay, I stood at the desk waitng over 10 minutes for the staff member to acknowledge that i was standing and waitng for her to finish a very long phone call. My family and I will return to Dublin Ohio, but may seek other hotel options.

I didn’t realize that we would have to pay for breakfast ($11.99 for continental!). Also; both mornings I went down for coffee (at 7:00 AM- not unreasonable) there was none. If I’m paying that amount of money to stay in a hotel, I’d like there to be coffee when I go down. The room was clean, and the hotel was nice. The front desk associates were not very friendly.

horrible customer service

Great location

Great location

Good location for traveling through Columbus area.

Very safe feeling area. The room was clean, comfortable, and quiet. We were there to visit the zoo and it was easy to get to from this location.

The hotel is in a convenient location and feels very safe. We have stayed a couple of times and really like the rooms and the staff!

Close to the zoo

Great stay. Quiet and clean. Close to shopping and dining Downtown Dublin by the River. Loved the chocolate chip cookies!

A super clean hotel, staff was nice and friendly and the front desk was always staffed to answer questions. Lots of restaurants in the area, the area felt safe and clean as well.

Exactly what we needed for a refresh on our road-trip. Super convenient area, right outside of the hustle & bustle of the bigger city. Everything was clean & to my liking. Didn’t have breakfast there - opted to explore (Sweetwater Coffee is amazing!) Looks like they recently had some remodeling done, looks great. Overall no complaints.

Friendly staff, clean, close to Dublin,which is a very cute town. Plenty of options for dining.

We took a spur of the moment trip to Columbus to visit the zoo and COSI. We spent one night here. Everything was very nice, updated, and clean. The room was quiet. Check in was quick and easy and the staff was friendly. They do serve breakfast but it is not included with your room rate. Save your time and money and do not purchase the breakfast buffet. We decided to do because we had two kids with us and thought it would be quick and convenient. It was $17 per adult and $10 per child. It only had a few items and the pasties were moldy. It was basically the same breakfast you expect to get at any other hotel that is usually included in your room. Overall it is a great hotel and we will likely stay here again on our next trip to Columbus but will plan to grab breakfast elsewhere.

Breakfast was okay but considering extra charge will pass.

I went to the bar to have a couple drinks and dinner. I ordered a double vodka and sprite with house vodka. They were $24 each. A little ridiculous in my book. This isn’t a high end steak house or anything like that. Just make sure you ask about the price.

We stayed for a nearby music festival- was much nicer than expected for being on the lower end of the price range for hotels in the area! It was clean, updated and had a great snack selection for purchase after hours. We went down to the bar one night and the bartender made great drinks!

We are so happy we picked this hotel. We are from north Ohio coming down for Columbus activities for the weekend. The hotel is clean the restaurant was delicious with a nice breakfast buffet. Price of hotel very affordable.

I just believe that whoever is at the front desk explaining where things are should tell you if breakfast is not included and that it would be $17 a person. We were told that breakfast would be to our left and that was it. While we had already had our plates made, A gentleman came up to us and asked us if we wanted to charge breakfast to our room. I was confused because the same breakfast is offered at most hotels free. I went ahead and paid for it because it was the right thing to do. A small heads up would be nice. Outside of that the experience was excellent.

Very well redone property. The bar/restaurant hours are very minimal and breakfast isnt included. Would bave rated higher if not for those things

The breakfast bar was not worth the cost of $17 per person. It reminded me of free breakfasts offered by other hotels I’ve stayed at. The fruit was not fresh, the eggs tasted like they were reconstituted from a powder. Ordinary small muffins.

Very professional staff and great service. Great food

Great Stay! Easy check in and check out processes. Restaurant was delicious and our kids liked the pool. Hotel was clean, plenty of towels, comfy bed.