Clarion Pointe Raleigh Midtown

Almost no lighting in the front parking lot. Low clearance to get to the back. Walls have been poorly patched, cigarette burns in the comforters, had to reattach the drain plate in the sink because it was just setting loose in the bottom of the sink, but otherwise has a clean appearance. Not much lighting. In room coffee maker was missing the pod tray, but staff brought me a new one. TV didn’t work at all. The area was a little sketchy but not really terrible, but definitely need more lighting in the parking lot. Breakfast was bigger than most cheap hotels and the rooms had queen beds rather than doubles which was why we picked this place. Staff was friendly. Overall, not bad for the price but not great either.

I got to the hotel at 6:30 still couldn't check in they say the rooms was still geting clean. And the elevator was taking a long time so i had to walk up to 3rd floor.

Elevator broken. Building smells like mold and sewer.

Our hotel room looked like it was given the landlord special. Our key cards WOULDNT EVER WORK. We were on the third floor so we had to keep going up and down to get our cards fixed. It was warm throughout the lobby and on our floor. Our room was a little bit cooler but had to blast the a/c then leave until it was cool. The elevator was and IS a safety hazard. Then it finally broke down right before we used it. Some kid pulled the fire alarm in the middle of the night. Even then our key cards didn’t work after that so we again had to come back and get them fixed. Never again. BUT the mini fridge was nice.

I arrived and the lobby had a bad smell. There was noone at the front desk. I had to call coporate and they were able to find someone to wait on me after 3p minutes. The elevator was dirty and had trash in it and 12 hours later the same trash was still in the elevator . So i checked out 1 day early.icoporate. Finally t

place was dirty, the elevator barely worked & the stairs were propped open by rags so anyone could get in. room was dirty & things were broken

Elevators not working,

The elevator doesn't work. The stairs are partially outside. The bathroom wall was peeling off, no towels to shower, the phone doesn't work too call for anything. The guy at the front desk was nice but didn't understand English very well.

The elevator wasn't working, key didnt work, no rags,property dirty very loud

When I arrived, no one was at the front desk, I had to wait in the lobby for approximately 10 minutes. An attendant named Jordan came to the desk and he was very nice man. I informed before I made the reservation that I had mobility issues and thankfully my room was on the first floor, I only had to navigate 4 steps. The elevator was out of service. I saw a roach in the dresser on my last night. The bathtub was disgusting, it looked as if someone removed a bathmat that had been stuck there for years. I did not use the bathtub, then the water on hot came out at a very low pressure. I definitely will not be staying at this hotel again.

The best thing that I can say about it was that it was inexpensive, and the bed seemed clean and comfortable. But right as I walked in, you can tell that the hotel has more modern book which is what makes it appealing, but the floors were sticky like I was in a movie theater throughout the lobby And elevator. My room was ok, in a shady looking area. It was average and the bed was very clean. But there was a cockroach in the bathroom.

The room was moist, had mold, and bugs. Linens were dirty and smelly.

The presentation of the room was nice. Very cold. Once i turned the air off the roaches came out of nowhere. The hotel once you get inside looks more like a shelter. Elevator to the second floor didnt work. One and only time staying there.

This hotel is not what the pictures online portray it to be and honestly I wanted a refund the moment I walked in, but the dreamville event made everything way more expensive in town From mold on the walls, to dirty sheets and floors, stains in the bathroom, and burn marks on the chairs. This entire hotel needs a make over. Breakfast was cold every day and I had to constantly get a new key made every time I came back in Not to mention the parking lot “closes” at 11 so you are unable to be outside your room after 11 because it is an unsafe area from what the manager said Overall I don’t recommend this hotel to anyone

A/C broken. Dirty underwear left on floor near our bed. Brown ring around bathtub. Dirty tissues left in bathroom waste can. Overall disgusting. Supposed to be non smoking room but odor of smoke was overwhelming. My husband is highly allergic to tobacco smoke and I developed a throbbing headache. The sheets and comforter had a strong odor of cigarettes. We do not plan to ever stay there again.

Said hot full breakfast. It had limited options and the food was TERRIBLE. tasted almost like left overs. Room was extremely gross like they never swept and had stains on furniture. Bed made a really loud squeaking sound anytime you moved a muscle not to mention the pillows were toddler sized. Was REALLY trashy outside & smelled like weed and cigarettes. Heard many people yelling and partying late at night ( I had my 4 children with me and It deff is not a place for children).

The hotel was very humid and mucky and when we got to our room there was what looked like mold growing all over the painted wall, where the bed was, where we’d be laying our heads. The cloth chair was damp from the humidity and the leather chair was dirty with random splatters. We were also the 3rd party to complain about their room after checking in. The service wasn’t terrible and they gave us a refund immediately but just not a great experience.

This place needs pest control bugs everywhere and i wouldnt eat nothing from here

One of the dirtiest places I’ve ever stayed!! There was roaches & bed bugs in the room. This place needs to be shut down & demolished!!! A true health risk

When I arrived, no one was at the front desk, I had to wait in the lobby for approximately 10 minutes. An attendant named Jordan came to the desk and he was very nice man. I informed before I made the reservation that I had mobility issues and thankfully my room was on the first floor, I only had to navigate 4 steps. The elevator was out of service. I saw a roach in the dresser on my last night. The bathtub was disgusting, it looked as if someone removed a bathmat that had been stuck there for years. I did not use the bathtub, then the water on hot came out at a very low pressure. I definitely will not be staying at this hotel again.

Good room for the price

Almost no lighting in the front parking lot. Low clearance to get to the back. Walls have been poorly patched, cigarette burns in the comforters, had to reattach the drain plate in the sink because it was just setting loose in the bottom of the sink, but otherwise has a clean appearance. Not much lighting. In room coffee maker was missing the pod tray, but staff brought me a new one. TV didn’t work at all. The area was a little sketchy but not really terrible, but definitely need more lighting in the parking lot. Breakfast was bigger than most cheap hotels and the rooms had queen beds rather than doubles which was why we picked this place. Staff was friendly. Overall, not bad for the price but not great either.

There were a few spiders in the bathroom. It was a bit run down but it was about what was expected. The only thing really bothersome was the door locked but had about an inch gap in it, wiggle room, when locked. Bathroom was recently redone and the shower was really nice.

The lights on the nightstands did not work. Upon entering the room, there was a second door that lead to the outside. The door was unlocked and partially open. I didn't feel completely safe. I probably would NOT stay at this facility again.

I couldn’t sleep at night because of the noise

It was clean and fresh . Room was clean and spacious

The stay was okay, and the bed was clean and comfortable but the chair was very dirty, and there was a gap under the door to our room where you could see inside. The walls are also very thin and we could hear everything in the room next to ours.

Our room was overlooking the main road. Not a highway but was around 5 lanes in each direction. We could barely hear the TV over the road news and woke up around 5am from the loud mufflers. This hotel is not safe, the doors are propped open, the elevators don't work and the stairs are all outside where anyone can walk in. The safety latch on our door was bent and broken as though someone already had trouble with a break-in. Horrible smell in the halls and stains on the bedding. The only thing separating us from leaving upon arrival was the 4 hr round trip and 8am game in the morning. You get what you pay for! My kid was staying about 20 mins north in a super nice fairfield but it was 220/night.

When my fiancée and I first walked inside, it had this peculiar smell that gave us a slight headache. Walking into the elevator it felt like it was about to break down any minute. The elevator was untrustworthy. Walking towards our room the hallways were just as trashy as they can be. There was literally trash and debris everywhere. When we got to our room, the room was really decent...except for the bathroom. It was really small. You have to close the door to open up space. The room door itself did not lock because the frame & the lock did not match up with each other. The only lock we had was the latch on the top of the door. When closing the room door, it slams shut & that caused a lot of noise for ourselves & everybody else around us. Every room door is like that, listening to other people's door slam too. The key card that we had stopped working & we had to go to the front desk for them to renew the card. The room walls & doors are so thin that you can hear people's whole conversations & tvs through it. We barely got any good sleep because we kept hearing so much noise from other people & the workers that were outside & inside. Everything seems like it was about to fall apart. This stay was so horrible that we do not want to stay here, or think about this place ever again. We were very dissatisfied with this hotel. We highly recommend that you stay at something 20x better than this raggedy place. We could have just stayed home & had a more enjoyable time home than here!!

The pictures do not represent the actual facilities. Also the breakfast was cold and stale. The room appeared clean however outdated for the price.

First when we pulled in the parking lot is dark and there was random people in the parking lot peeking out doors. We checked in and went to our room. There is bugs all over the hotel, the halls and rooms smell like weed. There is a 2 inch gap between the floor and the door so things can come under the door: My kids and I did not even put our things down before we walked back to the front and checked out. They did refund our money without hesitation. Definitely learned my lesson and need to research much better before booking a hotel.

Please stay literally anywhere else. I am not high maintenance at all. Typically I just sleep in the room and that’s it so I’m not worried about a lot of amenities but this place is awful. Absolutely filthy. Front desk staff gave away my room so I had to take a room with double beds instead of the king I paid for. Then they REQUIRED me to inspect the room first. I was so confused and he said “we don’t give refunds so here is the key, go make sure the room is clean enough for you”. Like. What? Isn’t the room clean? It was so strange. So I had to go all the way to the room and look at it and then come all the way back to check in. Incredibly loud and noisy. Hallways were filthy and trash everywhere. If it hadn’t been so late and we had been traveling all day, we would have left. Instead we just slept for a few hours then checked out asap in the morning. Seriously. Stay. Somewhere. Else. NOTHING like the photos!

Check in guy was horrible, gave no information so I had to ask questions and it seemed like a bother. Room floor was nasty. The bath didn’t plug and the water never got beyond kinda warm. In a horrible area and the hotel smelt like weed the entire time.

I arrived and the lobby had a bad smell. There was noone at the front desk. I had to call coporate and they were able to find someone to wait on me after 3p minutes. The elevator was dirty and had trash in it and 12 hours later the same trash was still in the elevator . So i checked out 1 day early.icoporate. Finally t

This property is falsely advertised online. The pictures look nice but aren’t at all what the location looks like. The elevator is on its last leg. Upon entering our room, there was a used bar of soap still in the shower, “complimentary” shampoo and conditioner were empty, and gross around opening of the containers. Duvet/comforter was covered in stains, black, brown, blue, and holes. They threw a sheet over top to cover this fact. Hair dryer was broken, and no Kleenex tissues or trash can in the room. Breakfast was ok, bagels, activia yogurt, make your own waffle, and cereal. Orange, apple, grape juice and coffee and milk. The room we were in had a microwave and fridge, the fridge was super loud and also had a used towel sitting on top of it, I assume for a leak or condensation. The coffee pot also had an old used coffee filter in it, so cleanliness clearly isn’t a huge a priority given the way everything has added up. Housekeeping was always seen wandering the halls, blasting music, but only seemed to collect trash from the rooms and restock towels and tp. I don’t recommend staying here alone. All doors leading outside were not locked, so anyone could enter without a key card. If not that, then they were propped open with towels at all hours. This feels very unsafe. The front desk staff are the only positive about this location. They were friendly and helpful, and prompt when we needed assistance, like our key card malfunctioning.

None of the plugs in my room worked, the bathroom door was broken to the point of not closing, and there were bugs in my room. The neighboring room blasted music from 4:15am to 6:30am, and despite my 15 calls to the front desk at that time (none of which were answered), nobody seemed to care. I would not recommend staying here.

Clean and friendly service

The hotel was very humid and mucky and when we got to our room there was what looked like mold growing all over the painted wall, where the bed was, where we’d be laying our heads. The cloth chair was damp from the humidity and the leather chair was dirty with random splatters. We were also the 3rd party to complain about their room after checking in. The service wasn’t terrible and they gave us a refund immediately but just not a great experience.

When I arrived, no one was at the front desk, I had to wait in the lobby for approximately 10 minutes. An attendant named Jordan came to the desk and he was very nice man. I informed before I made the reservation that I had mobility issues and thankfully my room was on the first floor, I only had to navigate 4 steps. The elevator was out of service. I saw a roach in the dresser on my last night. The bathtub was disgusting, it looked as if someone removed a bathmat that had been stuck there for years. I did not use the bathtub, then the water on hot came out at a very low pressure. I definitely will not be staying at this hotel again.

The room was great but the staff was awful

Almost no lighting in the front parking lot. Low clearance to get to the back. Walls have been poorly patched, cigarette burns in the comforters, had to reattach the drain plate in the sink because it was just setting loose in the bottom of the sink, but otherwise has a clean appearance. Not much lighting. In room coffee maker was missing the pod tray, but staff brought me a new one. TV didn’t work at all. The area was a little sketchy but not really terrible, but definitely need more lighting in the parking lot. Breakfast was bigger than most cheap hotels and the rooms had queen beds rather than doubles which was why we picked this place. Staff was friendly. Overall, not bad for the price but not great either.

The best thing that I can say about it was that it was inexpensive, and the bed seemed clean and comfortable. But right as I walked in, you can tell that the hotel has more modern book which is what makes it appealing, but the floors were sticky like I was in a movie theater throughout the lobby And elevator. My room was ok, in a shady looking area. It was average and the bed was very clean. But there was a cockroach in the bathroom.

This property is connected to the suburban hotel. There’s a lot of sketchy people around the property, which appears unsafe.

Perfect hotel. Near plenty of stores and restaurants.

This property was sketchy!

The area is a challenge to be safe, look, watch and be aware of surroundings.

The cost is not worth the location. Overpriced to be in a area that gun shots ring out every night of our stay. If I would have know, we would have never booked the room at this hotel. I am now fearful of all Clarion locations.

I did not like the people next to me. They were too loud. It was not in the best area as well. I am single female and sometimes felt unsafe going out side.

My car got broken into because of the terrible location, the hotel allows crack addicts to roam around the hotel. Also they have no safety precautions for their customers. They told me that the cameras were for show and they’re actually broken so I couldn’t even see who broke into my car. My firearm was stolen and all of my barber material’s were stolen it added up to 600 dollars worth of stolen property.

Great location

Almost no lighting in the front parking lot. Low clearance to get to the back. Walls have been poorly patched, cigarette burns in the comforters, had to reattach the drain plate in the sink because it was just setting loose in the bottom of the sink, but otherwise has a clean appearance. Not much lighting. In room coffee maker was missing the pod tray, but staff brought me a new one. TV didn’t work at all. The area was a little sketchy but not really terrible, but definitely need more lighting in the parking lot. Breakfast was bigger than most cheap hotels and the rooms had queen beds rather than doubles which was why we picked this place. Staff was friendly. Overall, not bad for the price but not great either.

Smells like weed and the bedroom has crumbs in my bedroom. Breakfast was the same every day and didn't have anything for me to grabbed early to have before I left for work. The elevator was very slow

Breakfast limited. Hallways dirty

This hotel is horrible to stay in. My room was hardly cleaned, stains on the floor, hair all in the bathroom, stains on the sheets. The staff were either unfriendly and didn’t speak English. The location is awful. Bullet casings in the parking lot and a man walking around the hotel asked me for drugs(I’m sure he wasn’t staying there) not to mention I booked two nights in this hotel and they were trying to kick me out on the second day saying I wasn’t supposed to be in that room. Had to show them my reservation and payment. The breakfast consisted of weird tasting waffle mix, bagels, stale cereal, hard boiled eggs, and juice cartons they serve you in elementary school. I would not stay here again and I recommend no one else does either

First the elevator was out of order for my days stays. Then the rug to the room outside was dirty with gardens on it. The breakfast was bad. Then the last day in the morning getting ready to leave find one roach that i had kill.

No gud breakfast selection

This property is falsely advertised online. The pictures look nice but aren’t at all what the location looks like. The elevator is on its last leg. Upon entering our room, there was a used bar of soap still in the shower, “complimentary” shampoo and conditioner were empty, and gross around opening of the containers. Duvet/comforter was covered in stains, black, brown, blue, and holes. They threw a sheet over top to cover this fact. Hair dryer was broken, and no Kleenex tissues or trash can in the room. Breakfast was ok, bagels, activia yogurt, make your own waffle, and cereal. Orange, apple, grape juice and coffee and milk. The room we were in had a microwave and fridge, the fridge was super loud and also had a used towel sitting on top of it, I assume for a leak or condensation. The coffee pot also had an old used coffee filter in it, so cleanliness clearly isn’t a huge a priority given the way everything has added up. Housekeeping was always seen wandering the halls, blasting music, but only seemed to collect trash from the rooms and restock towels and tp. I don’t recommend staying here alone. All doors leading outside were not locked, so anyone could enter without a key card. If not that, then they were propped open with towels at all hours. This feels very unsafe. The front desk staff are the only positive about this location. They were friendly and helpful, and prompt when we needed assistance, like our key card malfunctioning.

This hotel is not what the pictures online portray it to be and honestly I wanted a refund the moment I walked in, but the dreamville event made everything way more expensive in town From mold on the walls, to dirty sheets and floors, stains in the bathroom, and burn marks on the chairs. This entire hotel needs a make over. Breakfast was cold every day and I had to constantly get a new key made every time I came back in Not to mention the parking lot “closes” at 11 so you are unable to be outside your room after 11 because it is an unsafe area from what the manager said Overall I don’t recommend this hotel to anyone

Said hot full breakfast. It had limited options and the food was TERRIBLE. tasted almost like left overs. Room was extremely gross like they never swept and had stains on furniture. Bed made a really loud squeaking sound anytime you moved a muscle not to mention the pillows were toddler sized. Was REALLY trashy outside & smelled like weed and cigarettes. Heard many people yelling and partying late at night ( I had my 4 children with me and It deff is not a place for children).

The pictures do not represent the actual facilities. Also the breakfast was cold and stale. The room appeared clean however outdated for the price.