Name: Home2 Suites by Hilton Salem
Address: 390 Hawthorne Ave Se, Southeast Salem, Salem, Oregon, United States of America, Salem, Marion County, US
Price range: US$123–US$288 per night
Rating: 9.07

What guests think

At Home2 Suites by Hilton Salem, reviewers consistently praise the friendly, accommodating staff, clean and spacious suites with kitchenettes, and useful amenities like the pool, hot tub, laundry, and gym, alongside easy parking and a convenient, near-freeway location.

Several guests report thin walls and noise from neighboring rooms or above, and a few mention inconsistent water pressure or temperature. Breakfast feedback is mixed, ranging from excellent and well stocked to cold, limited, or inconsistent. Overall, it suits travelers seeking a clean, modern base with convenient extras.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Amenities earn praise, especially the pool, hot tub, gym (including a Peloton), laundry, and ample parking. Some maintenance issues appear occasionally, such as weak or inconsistent water pressure/temperature and a hot tub with nonworking jets.

Related guest reviews

10

Kathryn

29 Dec 2024

·

Stayed 1 night

Great property and top notch gym

10

Rebekah

16 Jun 2025

·

Stayed 2 nights

The rooms were clean, comfortable, and nice. Food was good. Hot tub was hot!

10

Sean

24 Sept 2025

·

Stayed 1 night

Great spot to break up a long family road trip. Easy parking. Safe vibe. Friendly folks. Good pool. Clean room. Would go back, would recommend.

10

Cassandra

24 Sept 2023

·

Stayed 1 night

Loved the staff. They were super nice and accommodating. Pool and hot tub was clean and relaxing.

10

Travis

20 Aug 2024

·

Stayed 1 night

Exemplary. Laundry and fitness excellent. Highly recommend.

10

Ryan

10 Dec 2023

·

Stayed 1 night

Clean rooms and common area. Nice pool. Fitness centre has a peloton. Fast easy check in and out. Breakfast is a hot breakfast, sausages, eggs, make your own waffles, cereal, yogurts, fruits. Ample easy parking.

10

John

6 Aug 2025

·

Stayed 1 night

The staff at this hotel are fantastic and it’s very clean and comfortable. My only issue is with the water pressure and temperature. The cold water doesn’t seem to work consistently and the water pressure is very weak. Otherwise, I highly recommend.

10

Jess

7 Jul 2024

·

Stayed 1 night

Huge room with everything i need including an almost full sized fridge and microwave. Breakfast was generous and hot. The hot tub was actually hot even though the jets didn’t work. Ill definitely be staying here agin.

6

Jeromie

27 Feb 2023

·

Stayed 1 night

No hot water, and no water pressure… Really disappointed the shower was terrible

10

Tyler

29 Jan 2023

·

Stayed 1 night

New hotel, room was nice and spacious, comfortable bed, pool is open til midnight. What wasn’t to like?

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Cleanliness

Cleanliness earns frequent praise for spotless rooms and fresh-smelling spaces, though a few guests noted oversights like a lipstick-marked mug, carpet stains, pet odors, or missed housekeeping.

Related guest reviews

10

Rebecca

28 Sept 2025

·

Stayed 1 night

Room was excellent with one exception, there was a coffee mug with lipstick on it what didn't appear to have been washed. There were others to be used so not a big deal. Totally would stay there again.

10

John

16 Aug 2025

·

Stayed 2 nights

We stayed three nights and really enjoyed our stay. The hotel was clean and comfortable, and the staff went out of their way to be helpful. I’d definitely recommend this hotel

10

Christian

24 Nov 2024

·

Stayed 1 night

This is definitely my go to hotel for Salem Oregon. The staff is amazing, check in is a breeze and it always smells so clean with no chemical smell. Just so clean it always smells fresh. Beds are amazing and the entire room is always fantastic.

8

John

8 Oct 2023

·

Stayed 3 nights

Staff was friendly and helpful. The room was clean but had several large stains in the carpet. Cleaning staff were very nice but never cleaned our room during the stay. They did provide clean towels. Breakfast was good. Overall 4 out of 5.

10

edward

18 Mar 2025

·

Stayed 2 nights

Very nice place to stay! Bathroom spotless and room very clean with well maintained pool and grounds area. Overall great place and looking forward to staying there again!

10

Ming

19 Oct 2023

·

Stayed 1 night

New and clean

10

Elizabeth

13 Dec 2025

·

Stayed 1 night

Easy parking. Clean room. Friendly helpful staff. Dog friendly. Zero complaints.

10

Julie

17 Apr 2025

·

Stayed 1 night

Very clean with great breakfast

6

Denise

24 Apr 2023

·

Stayed 3 nights

Ithought the staff was nice. The rooms are pet friendly, but not enough airflow and it was hard to breath due to allergies and asthma. I was told they had an air cleaner,but they did not have one. I could smell that dogs had been there. I sat on the couch and started itching and sneezing. Hard to sleep because I got instantly stuffy. There was noise at loud noise after 930 at night and slamming doors. Kids yelling and running in the hall.Hotel was basic

10

Jenifer

4 Jan 2026

·

Stayed 1 night

Room was clean and so comfortable. We liked it so much we stayed an extra night. Excellent customer service, Violet was the best.

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Rooms

Suites are frequently described as spacious, comfortable, and well laid out, many with kitchenettes that suit longer stays. However, several guests cite thin walls and disruptive noise, plus occasional layout issues like small showers.

Related guest reviews

6

Mary

27 Jul 2024

·

Stayed 1 night

Everything was fine, except for the noise. This is one of the loudest hotels I’ve ever stayed at. The walls are extremely thin. You can hear everything your neighbors are doing, even just watching TV or talking. And really loud footsteps from people above/ in the hallway. This hotel has a lot of potential. Excellent staff and service. They just need to invest in sound proofing.

8

Marissa

31 Jan 2025

·

Stayed 1 night

The property is nice, parking is easy.. but the walls are thin. You can hear everything!

10

Cynthia

19 Aug 2024

·

Stayed 1 night

Room was spacious, well appointed, and super comfortable. The bathroom was large and nice. We didn't need it, but it is well appointed for anyone who is mobility impaired. Bed was comfortable. We will definitely stay here again!

10

Larry

8 Aug 2024

·

Stayed 1 night

Spacious comfy room. Great bed

6

Kelley

2 Jul 2025

·

Stayed 3 nights

The property and staff were fine. The bathroom however was way too small. The shower was horrible, if its going to be that small at a minimum put a shower head with a hose on the wall. Hated the shower. Breakfast was there but it was all cold. Just not worth the money spent.

10

Kathryn

10 Dec 2024

·

Stayed 1 night

My husband and I loved having a kitchen. The rooms are laid out very well. Josh, the staff member we worked with, was nice and helpful. We have stayed in many hotels in Salem and this is our favorite one.

8

Sean

26 May 2024

·

Stayed 13 nights

I enjoyed many aspects of my stay at this hotel, particularly the exceptional staff, convenient location, and solid amenities. However, I encountered a few issues that impacted my experience. The lack of a shower door meant dealing with a wet bathroom floor daily, an inconvenience that was supposed to be addressed during my stay but wasn't. Additionally, the noise from the room above due to children running around late into the evening was quite disruptive despite the staff's efforts to manage it. Thankfully, this issue was resolved after a week after the family checked out. On a positive note, the staff was incredibly accommodating to both me and my service animal, and the breakfast bar was consistently enjoyable. While I appreciated the overall experience, addressing these issues could enhance comfort for future guests.

10

Debbie

15 Jul 2024

·

Stayed 1 night

It was a great experience from start to finish. Check in was easy and friendly. My room was outstanding! A lot of space and comfortable. Loved having the kitchenette. Would definitely stay here again!

10

Jennifer

9 Jan 2023

·

Stayed 1 night

This is newer hotel with great amenities and a big open suite with a kitchenette. Breakfast was great too! And the staff were very friendly and helpful.

2

Kristy

15 Sept 2025

·

Stayed 1 night

Very noisy

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Service

Staff are widely described as friendly, accommodating, and professional, with several shout-outs to named team members and smooth check-in. A few guests reported lapses, including an absent front desk agent and poor service.

Related guest reviews

10

maria

7 Dec 2025

·

Stayed 1 night

Great service

10

John

16 Aug 2025

·

Stayed 2 nights

We stayed three nights and really enjoyed our stay. The hotel was clean and comfortable, and the staff went out of their way to be helpful. I’d definitely recommend this hotel

10

gordy

8 Jun 2025

·

Stayed 1 night

At first check in I was patient because I book through a third party but once I showed my membership they were honorable enough to get the welcome status well deserved thanks for. The. Recognition

10

Ashley

8 Apr 2024

·

Stayed 1 night

Violet, Josh, and Miracle, were absolutely exceptional. Thank you. 🙏

10

Elizabeth

13 Dec 2025

·

Stayed 1 night

Easy parking. Clean room. Friendly helpful staff. Dog friendly. Zero complaints.

10

Ramesh

31 Mar 2025

·

Stayed 1 night

Night clerk was very polite and helpful. We arrived late and were tired, and he made us feel welcome.

10

Ann

5 Mar 2025

·

Stayed 2 nights

The staff was so friendly and accommodating! Very quiet and clean property. Highly recommend.

10

Jenifer

4 Jan 2026

·

Stayed 1 night

Room was clean and so comfortable. We liked it so much we stayed an extra night. Excellent customer service, Violet was the best.

10

Darrin

6 Oct 2025

·

Stayed 4 nights

Nice room, staff was very nice and helpful. Will definitely return next time in Oregon

2

Faith

13 Nov 2024

·

Stayed 1 night

Horrible customer service and noisy room. Never coming back

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Location

Guests find the location convenient, near the freeway and town, for getting around by car, though walkable dining is limited. A few mention an unattractive area and seeing homeless individuals nearby, while others note a generally safe, quiet feel.

Related guest reviews

10

Claudia

13 May 2023

·

Stayed 3 nights

We always enjoy staying there. This time we seen homeless people outside the hotel and some coming in, I have nothing against the homeless people as some are that way at no fault of there own, but the paid staff there works hard to keep it safe and clean. I think they should protect the customers first as there the paying ones

10

Abid

19 Sept 2024

·

Stayed 2 nights

Great location. Clean with friendly staff.

10

douglas

18 Dec 2024

·

Stayed 1 night

Nice property, convenience

10

Sean

24 Sept 2025

·

Stayed 1 night

Great spot to break up a long family road trip. Easy parking. Safe vibe. Friendly folks. Good pool. Clean room. Would go back, would recommend.

10

Alyssia

11 Aug 2024

·

Stayed 2 nights

Very clean, near town, and quiet.

4

Debra

19 May 2023

·

Stayed 1 night

Nice staff and room itself. But ugly location and terrible breakfast. I was expecting better from other reviews.

10

Dan

23 May 2023

·

Stayed 2 nights

Close to freeway entrance, nicely decorated, good breakfast, friendly and helpful staff.

10

Garnet

22 May 2025

·

Stayed 3 nights

Great location for what we were in Salem for. Not many options for dining that are walkable, but short drive is ok. Nice clean place and nice staff.

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Dining

Breakfast reviews are mixed, ranging from best-in-class, hot and well stocked to cold, limited, or inconsistent depending on the day.

Related guest reviews

8

Staci

19 Apr 2024

·

Stayed 2 nights

Breakfast was not good

10

michael

8 Sept 2024

·

Stayed 1 night

Brand new condition. Best complimentary breakfast at a hotel we ever seen.

10

Carrie

14 Aug 2024

·

Stayed 3 nights

Great property, clean room, friendly staff. Breakfast could have had more options but there are so many great places to grab breakfast in Salem!

6

Kelley

2 Jul 2025

·

Stayed 3 nights

The property and staff were fine. The bathroom however was way too small. The shower was horrible, if its going to be that small at a minimum put a shower head with a hose on the wall. Hated the shower. Breakfast was there but it was all cold. Just not worth the money spent.

8

Sean

8 Dec 2023

·

Stayed 4 nights

Breakfast was inconsistent depending who was doing it. When breakfast was done properly it was good. Coffee is also good. The hotel is very clean.

10

Julie

17 Apr 2025

·

Stayed 1 night

Very clean with great breakfast

10

Angela

4 Jul 2023

·

Stayed 1 night

This hotel really surprised us. The staff were wonderful, our suite was spacious and really comfortable the decor was great. The bed was very comfortable and the kitchen had everything we needed to enjoy our take out dinner in the living room area. The complimentary breakfast was great and included hot breakfast items. We really enjoyed the hotel hot tub as well. Fantastic stay at a really good price. I will definitely look out for more Home2 Suites by Hilton in other places I stay now that I have experienced this hotel.

10

Barbara

14 Apr 2025

·

Stayed 1 night

The pool was wonderful and the staff great The breakfast was the worse that I have ever had

10

roney

16 Mar 2025

·

Stayed 3 nights

Great customer service. Great breakfast menu

10

Sean

30 Nov 2024

·

Stayed 2 nights

Clean, modern, good amenities. My son was very well pleased with the pool, spa and video treadmill in particular. The breakfast sandwiches were quite good and check-in was very quick and efficient.

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$133
February	US$144
March	US$164
April	US$163
May	US$210
June	US$218
July	US$210
August	US$205
September	US$186
October	US$168
November	US$154
December	US$137

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15 $245	16 $275	17 $259	18 $232	19 $254
20 $149	21 $166	22 $232	23 $232	24 $191	25 $230	26 $234
27 $133	28 $143	29 $142	30 $169

Su	Mo	Tu	We	Th	Fr	Sa
				1 $180	2 $238	3 $189
4 $123	5 $142	6 $141	7 $141	8 $141	9 $152	10 $186
11 $123	12 $169	13 $288	14 $237	15 $244	16	17 $243
18 $134	19 $146	20 $142	21 $142	22 $142	23 $150	24 $150
25 $123	26 $141	27 $141	28 $142	29 $146	30 $155	31 $150

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Studio Suite, 1 King Bed

Studio, 1 Queen Bed

Room, 1 Queen Bed, Accessible (Mobility & Hearing, 3X3 Shower)

Suite, 1 Bedroom

Studio, 1 Queen Bed, Accessible, Bathtub

Guest reviews

Superb

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Home2 Suites by Hilton Salem

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Prices for upcoming dates