Is parking available at the property?

Free self-parking is available on-site, although it is limited.

What type of breakfast is offered and what are the serving hours?

Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 6:30 AM to 10:30 AM for a fee of approximately CNY 228 per person.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM, and check-out is until 12:00 PM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

Are airport shuttle services available?

Airport shuttle services are available for a surcharge of CNY 550 per vehicle (one-way, maximum occupancy 4). Guests must contact the property 24 hours prior to arrival to arrange the transfer.

What accessibility features are available for guests with disabilities?

The property features elevators, a wheelchair-accessible registration desk, and a concierge desk. Limited wheelchair accessibility is available in public areas and rooms.

What is the location of the property in relation to key landmarks?

The property is located in the heart of Shanghai, just a 2-minute drive from Jing'an Temple and 5 minutes from Nanjing Road Shopping District. It is approximately 3.4 miles from Shanghai Stadium.

What are the policies for guests staying with children?

Children are allowed at the property, and the minimum age for children to stay for free is not specified.

What are the policies regarding extra beds and cribs?

Rollaway beds are available for a fee of CNY 350 per day. Advance request or confirmation may be required.

Hilton Shanghai City Center

What guests think

At Hilton Shanghai City Center, travellers frequently commend its central convenience, welcoming staff, and strong cleanliness standards following recent renovations, while noting a handful of trade-offs such as traffic or construction noise, inconsistent temperature control, and occasional service inconsistencies.

Many reviewers praise spacious, well-designed rooms with good storage and business-friendly touches. Dining receives positive notes for breakfast and on-site restaurants, but room service and minibar options feel limited to some. Overall, expect a modern, well-run stay with mostly helpful staff and a few comfort or noise trade-offs.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Restaurants and bars are well regarded, and the property feels modern after renovation. Some guests mention limited in-room dining or minibar options.

Related guest reviews

10

Daniela

Nov 16, 2025

·

Stayed 7 nights

Very new refurbished hotel so all in excellent new condition. Each room has a Dyson hair dryer. Breakfast buffet has a great selection. Very clean and helpful staff. Some rooms are a little louder as they don’t have sound proof window glassing and it’s right next to highway. Room service is very limited and I ordered in the restaurant as I couldn’t work it from room. Didn’t try out the pool but it looked amazing. Other area to improve would be to offer a pillow selection. Mine felt very hard. Overall great stay.

8

So Man Sue

Oct 20, 2025

·

Stayed 3 nights

大堂豪華

8

Andrew

Nov 12, 2024

·

Stayed 7 nights

I moved here from another hotel because Shanghai can be trying when you don’t have a nice place to go back to each night. The hotel was lovely. Clean and great staff. It could do with a few nicer add ons like - a spa/massage service and more than one beer in the fridge and only pringles as a food option in room. Location is good but can be a pain to get DiDi from. Genuinely nice hotel though. I would stay there again.

8

Jeffery

Aug 31, 2025

·

Stayed 8 nights

Newly renovated hotel with large rooms and modern facilities. Restaurants and bars are great with many food and drink options. The hotel is located in the center of the city and has easy access to many transportation facilities. Recommended!

8

Mike

May 18, 2025

·

Stayed 2 nights

A reliable and well appointed hotel. Some staff are more friendly and helpful than others. The area surrounding the hotel is not the best, although it is a short walk to Jingan which has a great temple and upmarket shopping.

10

KATSUYA

Nov 21, 2025

·

Stayed 1 night

部屋は改装されたとあって綺麗でデザインされてるバーやレストランも同じくだ金額も安くはないがこの内装ならコスパ良しと感じる

10

Felipe

Oct 24, 2025

·

Stayed 1 night

Um bom hotel, bem limpo e com comida boa. Não achei ele próximo de nada, todos Didi que pegamos demorou de 20 a 60min pra chegar nos pontos turísticos.

10

Mike

Mar 15, 2025

·

Stayed 5 nights

Very comfortable, well located and helpful staff. The foyer could be improved and the door staff more efficient.

10

KLAW

Nov 28, 2025

·

Stayed 2 nights

I recently stayed at the Hilton Shanghai City Center for a business trip and was thoroughly impressed by the professionalism and attention to detail throughout my visit. The location is exceptionally convenient, situated in the heart of the city with easy access to major commercial districts. The hotel staff demonstrated outstanding hospitality—efficient, courteous, and always ready to assist. My room was impeccably clean, well-appointed, and designed with business travelers in mind, offering a comfortable work space and high-speed internet access. Meeting facilities were modern and well-equipped, making it easy to conduct business smoothly. The breakfast selection was diverse, fresh, and catered to both international and local tastes. Overall, the Hilton Shanghai City Center exceeded expectations in every aspect. I would highly recommend it to fellow professionals seeking a reliable and comfortable base for their business travel in Shanghai.

10

man kit

Mar 13, 2025

·

Stayed 3 nights

good location with quality breakfast, and good price. will come back again.

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AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness is a strong point across reviews, with newly renovated spaces kept tidy. A few note minor dust or occasional lapses.

Related guest reviews

10

Daniela

Nov 16, 2025

·

Stayed 7 nights

Very new refurbished hotel so all in excellent new condition. Each room has a Dyson hair dryer. Breakfast buffet has a great selection. Very clean and helpful staff. Some rooms are a little louder as they don’t have sound proof window glassing and it’s right next to highway. Room service is very limited and I ordered in the restaurant as I couldn’t work it from room. Didn’t try out the pool but it looked amazing. Other area to improve would be to offer a pillow selection. Mine felt very hard. Overall great stay.

10

Yu-Min

Dec 16, 2025

·

Stayed 2 nights

服務好房間乾淨整齊

10

Ming Shun

Dec 9, 2025

·

Stayed 3 nights

房間寬敞整潔. 位置很好. 附近地道吃的很多

10

FLORENCE JOYCE

Nov 10, 2025

·

Stayed 4 nights

The hotel looks new and clean. All the staff are friendly and helpful. The location is relatively close to metro station.

10

Shu Ju

Nov 14, 2025

·

Stayed 4 nights

我們非常感謝喜歡房務清潔人員給我們很舒服乾淨的假期飯店在房間細節上非常注重床給予我最愛的讚美因爲家中睡很好的床讓我至少睡的很舒服唯一的小缺點櫃臺女性工作人員服務態度不佳沒有笑容也沒必要表情⋯⋯⋯ 我每天都發許多小費給門口的服務先生們他們真的很棒（感謝某天幫我點外賣的妹妹）因爲我們是台灣人無法點餐我們住了5天下次去上海ㄧ定會再來順便帶員工來玩

10

Felipe

Oct 24, 2025

·

Stayed 1 night

Um bom hotel, bem limpo e com comida boa. Não achei ele próximo de nada, todos Didi que pegamos demorou de 20 a 60min pra chegar nos pontos turísticos.

8

cheng hsuan

Sep 29, 2025

·

Stayed 3 nights

位置算很方便樓下就有全家房間整理的一般看得出有灰工作人員反應慢不過整理還可以

10

KLAW

Nov 28, 2025

·

Stayed 2 nights

I recently stayed at the Hilton Shanghai City Center for a business trip and was thoroughly impressed by the professionalism and attention to detail throughout my visit. The location is exceptionally convenient, situated in the heart of the city with easy access to major commercial districts. The hotel staff demonstrated outstanding hospitality—efficient, courteous, and always ready to assist. My room was impeccably clean, well-appointed, and designed with business travelers in mind, offering a comfortable work space and high-speed internet access. Meeting facilities were modern and well-equipped, making it easy to conduct business smoothly. The breakfast selection was diverse, fresh, and catered to both international and local tastes. Overall, the Hilton Shanghai City Center exceeded expectations in every aspect. I would highly recommend it to fellow professionals seeking a reliable and comfortable base for their business travel in Shanghai.

8

xiaoming

Sep 10, 2024

·

Stayed 2 nights

Nice and clean place

10

Cui

Nov 2, 2024

·

Stayed 4 nights

Very good hotel, nice and clean. Superb service and very comfortable. Highly recommend

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AI-generated summary based on recent guest reviews

Rooms

Renovated rooms are modern, spacious, and comfortable, with useful storage and work areas. Some guests report street or construction noise, awkward bathroom layouts, variable pillow/bed firmness, and inconsistent temperature control.

Related guest reviews

6

Yang

Oct 14, 2025

·

Stayed 1 night

浴缸設計洗完後起身很嘛煩

10

Daniela

Nov 16, 2025

·

Stayed 7 nights

Very new refurbished hotel so all in excellent new condition. Each room has a Dyson hair dryer. Breakfast buffet has a great selection. Very clean and helpful staff. Some rooms are a little louder as they don’t have sound proof window glassing and it’s right next to highway. Room service is very limited and I ordered in the restaurant as I couldn’t work it from room. Didn’t try out the pool but it looked amazing. Other area to improve would be to offer a pillow selection. Mine felt very hard. Overall great stay.

10

Ming Shun

Dec 9, 2025

·

Stayed 3 nights

房間寬敞整潔. 位置很好. 附近地道吃的很多

6

Yang

Oct 22, 2025

·

Stayed 2 nights

1床太軟 2工作人員不主動告知可索取棉花棒等銷耗品

10

Ching Hui

Dec 9, 2024

·

Stayed 3 nights

Everything was within expectation only the heater was too hot and we were unable to sleep well as the result

10

Johannes Lap-Funn

Jun 8, 2025

·

Stayed 3 nights

Great location, well designed & modern rooms with lots of storage space.

10

KATSUYA

Nov 21, 2025

·

Stayed 1 night

部屋は改装されたとあって綺麗でデザインされてるバーやレストランも同じくだ金額も安くはないがこの内装ならコスパ良しと感じる

10

Pui shan susanna

Nov 12, 2024

·

Stayed 3 nights

洗手間的設計與浴室不連接十分不便，浴缸沒有門分間，若是明友同行也是不能使用，

10

KLAW

Nov 28, 2025

·

Stayed 2 nights

I recently stayed at the Hilton Shanghai City Center for a business trip and was thoroughly impressed by the professionalism and attention to detail throughout my visit. The location is exceptionally convenient, situated in the heart of the city with easy access to major commercial districts. The hotel staff demonstrated outstanding hospitality—efficient, courteous, and always ready to assist. My room was impeccably clean, well-appointed, and designed with business travelers in mind, offering a comfortable work space and high-speed internet access. Meeting facilities were modern and well-equipped, making it easy to conduct business smoothly. The breakfast selection was diverse, fresh, and catered to both international and local tastes. Overall, the Hilton Shanghai City Center exceeded expectations in every aspect. I would highly recommend it to fellow professionals seeking a reliable and comfortable base for their business travel in Shanghai.

6

chiachen

Oct 24, 2024

·

Stayed 3 nights

冷氣不冷，調整到16度室內還是26度，第一晚有冷，第二晚上忽冷忽熱，但三晚感覺都是送風⋯⋯非常不舒服

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AI-generated summary based on recent guest reviews

Service

Staff are widely described as friendly, professional, and helpful. There are occasional lapses in responsiveness or warmth, and some report delays at check-in.

Related guest reviews

10

Tzu Chin

Jun 2, 2025

·

Stayed 4 nights

Perfect service and location

10

Janelle

Jun 4, 2025

·

Stayed 4 nights

I stumbled on Hilton city hotel and decided to try it. My first impression was wowed by the Guest Eervices Manager John, he was extremely personable and went the extra mile to do check in and escorted me to the room. He also offered any assistance in case I need, this is excellent and I definitely recommend my colleagues and myself will return. Well done Hilton City Hotel and kudos to John!

10

Yanzhi

Aug 2, 2025

·

Stayed 6 nights

Great service!

10

FLORENCE JOYCE

Nov 10, 2025

·

Stayed 4 nights

The hotel looks new and clean. All the staff are friendly and helpful. The location is relatively close to metro station.

8

Mike

May 18, 2025

·

Stayed 2 nights

A reliable and well appointed hotel. Some staff are more friendly and helpful than others. The area surrounding the hotel is not the best, although it is a short walk to Jingan which has a great temple and upmarket shopping.

4

Jiyoung

Nov 9, 2024

·

Stayed 1 night

We arrived in the Hotel at 3pm from the airport. The room wasn’t ready and the reception told me that they are not sure if the room will be ready even an hour later. We had another schedule so we had to clean up at the public restroom and leave the hotel to go our next appointment. Didn’t get any official apologies or a sorry note or anything. They don’t have anything to say about this situation except the room is not ready and they are not sure when the room will be ready.

10

Shu Ju

Nov 14, 2025

·

Stayed 4 nights

我們非常感謝喜歡房務清潔人員給我們很舒服乾淨的假期飯店在房間細節上非常注重床給予我最愛的讚美因爲家中睡很好的床讓我至少睡的很舒服唯一的小缺點櫃臺女性工作人員服務態度不佳沒有笑容也沒必要表情⋯⋯⋯ 我每天都發許多小費給門口的服務先生們他們真的很棒（感謝某天幫我點外賣的妹妹）因爲我們是台灣人無法點餐我們住了5天下次去上海ㄧ定會再來順便帶員工來玩

8

Cui

Jun 21, 2025

·

Stayed 6 nights

The hotel room is lovely and very comfortable bed. The only thing I want to highlight is the breakfast, food is limited choices and the service without smile.

10

Mike

Mar 15, 2025

·

Stayed 5 nights

Very comfortable, well located and helpful staff. The foyer could be improved and the door staff more efficient.

10

KLAW

Nov 28, 2025

·

Stayed 2 nights

I recently stayed at the Hilton Shanghai City Center for a business trip and was thoroughly impressed by the professionalism and attention to detail throughout my visit. The location is exceptionally convenient, situated in the heart of the city with easy access to major commercial districts. The hotel staff demonstrated outstanding hospitality—efficient, courteous, and always ready to assist. My room was impeccably clean, well-appointed, and designed with business travelers in mind, offering a comfortable work space and high-speed internet access. Meeting facilities were modern and well-equipped, making it easy to conduct business smoothly. The breakfast selection was diverse, fresh, and catered to both international and local tastes. Overall, the Hilton Shanghai City Center exceeded expectations in every aspect. I would highly recommend it to fellow professionals seeking a reliable and comfortable base for their business travel in Shanghai.

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Generally seen as central and convenient, near Jing'an, the French Concession, and metro access. A few found the immediate area less appealing or rides to attractions slower.

Related guest reviews

10

Tzu Chin

Jun 2, 2025

·

Stayed 4 nights

Perfect service and location

10

Ming Shun

Dec 9, 2025

·

Stayed 3 nights

房間寬敞整潔. 位置很好. 附近地道吃的很多

10

FLORENCE JOYCE

Nov 10, 2025

·

Stayed 4 nights

The hotel looks new and clean. All the staff are friendly and helpful. The location is relatively close to metro station.

8

Jeffery

Aug 31, 2025

·

Stayed 8 nights

Newly renovated hotel with large rooms and modern facilities. Restaurants and bars are great with many food and drink options. The hotel is located in the center of the city and has easy access to many transportation facilities. Recommended!

10

Liang

Nov 11, 2024

·

Stayed 3 nights

Close to French concession area

8

Mike

May 18, 2025

·

Stayed 2 nights

A reliable and well appointed hotel. Some staff are more friendly and helpful than others. The area surrounding the hotel is not the best, although it is a short walk to Jingan which has a great temple and upmarket shopping.

10

Johannes Lap-Funn

Jun 8, 2025

·

Stayed 3 nights

Great location, well designed & modern rooms with lots of storage space.

10

Felipe

Oct 24, 2025

·

Stayed 1 night

Um bom hotel, bem limpo e com comida boa. Não achei ele próximo de nada, todos Didi que pegamos demorou de 20 a 60min pra chegar nos pontos turísticos.

10

Jose

Apr 12, 2025

·

Stayed 6 nights

Great location and great service

10

KLAW

Nov 28, 2025

·

Stayed 2 nights

I recently stayed at the Hilton Shanghai City Center for a business trip and was thoroughly impressed by the professionalism and attention to detail throughout my visit. The location is exceptionally convenient, situated in the heart of the city with easy access to major commercial districts. The hotel staff demonstrated outstanding hospitality—efficient, courteous, and always ready to assist. My room was impeccably clean, well-appointed, and designed with business travelers in mind, offering a comfortable work space and high-speed internet access. Meeting facilities were modern and well-equipped, making it easy to conduct business smoothly. The breakfast selection was diverse, fresh, and catered to both international and local tastes. Overall, the Hilton Shanghai City Center exceeded expectations in every aspect. I would highly recommend it to fellow professionals seeking a reliable and comfortable base for their business travel in Shanghai.

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Breakfast and on-site restaurants receive strong feedback for quality and variety. A few note limited breakfast choices or service warmth, and restricted in-room dining/minibar options.

Related guest reviews

10

Daniela

Nov 16, 2025

·

Stayed 7 nights

Very new refurbished hotel so all in excellent new condition. Each room has a Dyson hair dryer. Breakfast buffet has a great selection. Very clean and helpful staff. Some rooms are a little louder as they don’t have sound proof window glassing and it’s right next to highway. Room service is very limited and I ordered in the restaurant as I couldn’t work it from room. Didn’t try out the pool but it looked amazing. Other area to improve would be to offer a pillow selection. Mine felt very hard. Overall great stay.

10

Ming Shun

Dec 9, 2025

·

Stayed 3 nights

房間寬敞整潔. 位置很好. 附近地道吃的很多

8

Andrew

Nov 12, 2024

·

Stayed 7 nights

I moved here from another hotel because Shanghai can be trying when you don’t have a nice place to go back to each night. The hotel was lovely. Clean and great staff. It could do with a few nicer add ons like - a spa/massage service and more than one beer in the fridge and only pringles as a food option in room. Location is good but can be a pain to get DiDi from. Genuinely nice hotel though. I would stay there again.

8

Jeffery

Aug 31, 2025

·

Stayed 8 nights

Newly renovated hotel with large rooms and modern facilities. Restaurants and bars are great with many food and drink options. The hotel is located in the center of the city and has easy access to many transportation facilities. Recommended!

10

KATSUYA

Nov 21, 2025

·

Stayed 1 night

部屋は改装されたとあって綺麗でデザインされてるバーやレストランも同じくだ金額も安くはないがこの内装ならコスパ良しと感じる

10

Shu Ju

Nov 14, 2025

·

Stayed 4 nights

我們非常感謝喜歡房務清潔人員給我們很舒服乾淨的假期飯店在房間細節上非常注重床給予我最愛的讚美因爲家中睡很好的床讓我至少睡的很舒服唯一的小缺點櫃臺女性工作人員服務態度不佳沒有笑容也沒必要表情⋯⋯⋯ 我每天都發許多小費給門口的服務先生們他們真的很棒（感謝某天幫我點外賣的妹妹）因爲我們是台灣人無法點餐我們住了5天下次去上海ㄧ定會再來順便帶員工來玩

8

Cui

Jun 21, 2025

·

Stayed 6 nights

The hotel room is lovely and very comfortable bed. The only thing I want to highlight is the breakfast, food is limited choices and the service without smile.

10

Felipe

Oct 24, 2025

·

Stayed 1 night

Um bom hotel, bem limpo e com comida boa. Não achei ele próximo de nada, todos Didi que pegamos demorou de 20 a 60min pra chegar nos pontos turísticos.

10

KLAW

Nov 28, 2025

·

Stayed 2 nights

I recently stayed at the Hilton Shanghai City Center for a business trip and was thoroughly impressed by the professionalism and attention to detail throughout my visit. The location is exceptionally convenient, situated in the heart of the city with easy access to major commercial districts. The hotel staff demonstrated outstanding hospitality—efficient, courteous, and always ready to assist. My room was impeccably clean, well-appointed, and designed with business travelers in mind, offering a comfortable work space and high-speed internet access. Meeting facilities were modern and well-equipped, making it easy to conduct business smoothly. The breakfast selection was diverse, fresh, and catered to both international and local tastes. Overall, the Hilton Shanghai City Center exceeded expectations in every aspect. I would highly recommend it to fellow professionals seeking a reliable and comfortable base for their business travel in Shanghai.

10

man kit

Mar 13, 2025

·

Stayed 3 nights

good location with quality breakfast, and good price. will come back again.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17 $11.5k
18 $208	19 $243	20 $306	21 $289	22 $247	23 $282	24 $288
25 $215	26 $236	27 $260	28 $256	29 $233	30 $264	31 $237

Su	Mo	Tu	We	Th	Fr	Sa
1 $190	2 $180	3 $187	4 $214	5 $247	6 $249	7 $247
8 $231	9 $216	10 $198	11 $183	12 $184	13 $199	14 $223
15 $155	16 $170	17 $183	18 $279	19 $263	20 $183	21 $226
22 $185	23 $234	24 $246	25 $246	26 $251	27 $229	28 $226
29 $163	30 $162

Hilton Shanghai City Center

About this property

Location

Room options

Guest Room, Twin

Room, 1 King Bed, Accessible

Deluxe Room, 2 Twin Beds

Executive Room, 1 King Bed

Executive Deluxe Room, King

Guest Room, King

Deluxe Suite

Premium Suite, 1 King Bed

Suite, Multiple Beds (Ambassador Suite)

Executive Room, 2 Twin Beds

Presidential Suite, 2 Queen Beds

Deluxe Room, 1 King Bed

Premium Room, 1 King Bed

Guest reviews of Hilton Shanghai City Center

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Hilton Shanghai City Center

Prices for upcoming dates