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Terrasse Hotel Playa del Carmen

Name: Terrasse Hotel Playa del Carmen
Address: Av 10 entre calle 56 y 58. Colonia Colosio, Luis Donaldo Colosio, Playa del Carmen, Solidaridad, Quintana Roo, Mexico, Playa del Carmen, Quintana Roo, Mexico
Rating: 8.27

Amenities

Airport shuttle
Swimming pool
Non-Smoking Rooms
Tour Desk
Housekeeping
Safe-Deposit Box

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Property description

Pamper yourself with onsite massages or enjoy recreation amenities such as an outdoor pool. This Art Deco hotel also features complimentary wireless internet access, a communal living room, and tour/ticket assistance.

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Guest reviews

8.3

Very good

Based on 215 verified reviews

What guests think

AI-generated summary based on recent guest reviews

At Terrasse Hotel Playa del Carmen, reviews highlight good value in a quieter area near Fifth Avenue, with a pleasant rooftop terrace and pool, simple rooms, and a walk required to reach the beach and central nightlife.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

2

Breanna

6 Apr 2026

·

Stayed 6 nights

Although aesthetically pretty at first, the bed is extremely uncomfortable, the AC didn’t work in our first room and the safe was broken in our second room, the elevator seems very unsafe, and the surrounding area is dirty/sketchy. We were there for maybe an hour before we decided we couldn’t stay at this hotel and we left. We asked for a refund, even a partial one, and they denied us and charged us for the entire week even though we didn’t even stay one night. BEWARE! Pretty does not equal good!!

10

Carly

14 Feb 2026

·

Stayed 1 night

Staff!

6

Alviera

13 Feb 2026

·

Stayed 5 nights

Please make these feedbacks shorter! And, yes, Everything was good at Terrasse!

8

Perla

21 Jan 2026

·

Stayed 2 nights

Staff was very helpful

10

jeremy

19 Jan 2026

·

Stayed 3 nights

Room was great, pool terrible as green in color not maintained. Lots of dogs running around barking all night. Staff was great and restaurant was excellent

Av 10 entre calle 56 y 58. Colonia Colosio, Luis Donaldo Colosio, Playa del Carmen, Solidaridad, Quintana Roo, Mexico

Location

With a stay at Terrasse Hotel Playa del Carmen in Playa del Carmen (Luis Donaldo Colosio), you'll be within a 5-minute drive of Playa 88 and Punta Esmeralda Beach. This hotel is 2.6 mi (4.2 km) from Gran Coyote Golf and 4.2 mi (6.7 km) from Playa Xcalacoco.

Mamitas Beach(0.5 Miles)

Guadalupe Church(0.6 Miles)

Coco Beach(0.6 Miles)

Super Chedraui Selecto Avenida 10(0.6 Miles)

Quinta Avenida(0.7 Miles)

Playa del Carmen Main Beach(0.7 Miles)

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Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 00:00

Before 12:00

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Additional policies and info about this property.

Optional extras

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Terrasse Hotel Playa del Carmen

Amenities

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Terrasse Hotel Playa del Carmen.ec-9g4sk8{display:inline-block;width:var(--layout-spacing-s200);}

Amenities

Property description

Book on Vio

Guest reviews

Very good

What guests think

Location

Property policies

Check-in instructions

Good to know

Optional extras

Have a question?

Similar properties

Terrasse Hotel Playa del Carmen