Name: Riu Plaza Manhattan Times Square
Address: 145 West 47th Street, Theater District, New York (and vicinity), New York, United States of America, New York (and vicinity), New York, US
Price range: US$316–US$1,094 per night
Rating: 8.93

What guests think

Across recent reviews, Riu Plaza Manhattan Times Square earns high marks for its prime Times Square location, very clean modern rooms, and friendly, accommodating staff, with many guests appreciating comfortable beds, efficient housekeeping, and convenient grab and go options.

Common pain points are long elevator waits, especially in the morning, and queues for the breakfast buffet. Rooms are compact but comfortable and modern; several reviews note limited in-room amenities such as no coffee maker, microwave, or ice machines, and occasional hallway noise. Expect a clean, central base with warm service and bustling mornings.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Gym is repeatedly described as nice, and guests like the lobby bar/happy hour and the convenient grab and go cafe. Elevators draw frequent complaints for long waits at busy times, ice machines are not available, and parking nearby can be inconvenient or pricey.

Related guest reviews

10

Joyce

4 Apr 2025

·

Stayed 4 nights

The hotel was very clean. Most of the employees were nice. Some seemed to think we didn't belong. The hotel is beautiful. The rooms are beautiful. The bathrooms are not as private as I would've liked. The sliding door has many gaps and there was no fan to help with any odor. So the whole room just stank. There was a complete lack of ice. I'm old fashioned and would've liked an ice machine or access to ice at least. Would've liked ice at breakfast too. The breakfast was wonderful aside from the missing ice. I highly recommend this hotel for your vacation. It's only feet away from Times Square too.

10

Wanda

9 Aug 2025

·

Stayed 2 nights

The beds were comfortable. Room was clean. They have a Grab and Go. Food was good. Very walkable to Rockefeller Center, Grand Central Station, shopping and restaurants. I am 82 years old. I was able to walk too many attractions. Taxis were expensive. Found Uber better way to go.

8

Donna Lynne

16 May 2025

·

Stayed 7 nights

No coffee makers in the room. Breakfast was amazing, but lining up every morning to get it was time consuming. there was no ice machine- we had to go to the bar and ask for it. There was a reasonably priced happy hours. It was a great location, easy access to subway/transit.

10

Joseph

26 Nov 2025

·

Stayed 1 night

Rooms and lobby were great. Gym was nice also. Only thing is you need need a Manitoba turn on the lights lol. Also, the way the tv works to stream is not good. Yo need to use your phone to stream to a tv, not a smart tv app. This is cumbersome and doesn’t work for me

10

Linda

31 Aug 2025

·

Stayed 1 night

Nice that they had a happy hour.

6

Gregory

26 Jul 2025

·

Stayed 3 nights

At peak times, especially breakfast, the elevator is a nightmare! Took as 25mins to get down to the lobby one morning. The staff was great, nothing they could do to fix it, but just plan accordingly.

10

Douglas

21 Aug 2025

·

Stayed 1 night

This property is located in the heart of the Manhatten Theatre district. We were able to walk to Times Square in minutes and there was a lot to see and do in the area. The price was good and the robotic parking next door was perfect for us. High marks all around.

8

LUZ

16 Nov 2025

·

Stayed 4 nights

Too much time to wait for the elevator. Some days we wait 45 minutes to go down.

10

Cheryl

28 Mar 2025

·

Stayed 5 nights

Amazing hotel right on the edge of Times Square, walkable to most attractions & if not, the metro is nearby. Rooms were spotless & views were amazing. There was a happy hour every day in the bar in the lobby & the food was great & reasonably priced compared to eating out in New York. We stayed with a group of friends & had an amazing time in NYC 🇺🇸 🗽

10

ray

16 Nov 2025

·

Stayed 3 nights

Decent hotel for times square promimity. A little overrun with tourists. Gym was nice and mostly unused. No real business center.

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AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness is a consistent strong point, with many noting spotless rooms and well-kept spaces. A few isolated issues appeared, including a bedbug report and occasional hairs or musty smells.

Related guest reviews

8

Nathaniel

5 Apr 2025

·

Stayed 3 nights

Overall this hotel was excellent. The room was clean and well sized for two people. View was good with access to public transportation. Centrally located. Only complaint was a musty odor in the shower. But that is also New York drains issue.

4

Tara

17 Mar 2025

·

Stayed 3 nights

The hotel over all was ok, great location close to Times Square. They have bedbugs, which we found our last nights stay and the manager just moved our room. That part was handled poorly

10

Sondra

18 Nov 2025

·

Stayed 2 nights

The room was spotlessly clean

10

Veronica

27 Jul 2025

·

Stayed 3 nights

Very clean and newer building.

10

Mary

27 Aug 2025

·

Stayed 1 night

The check-in process was easy. The location can’t be beat. The room was immaculate, clean, modern and well appointed - even including complimentary bottled water which is rare these days but SO appreciated!! The front desk picked up immediately and answered a question I had when I called down. Great view from my window. Super impressed with this hotel!!

10

Karen

25 Nov 2025

·

Stayed 5 nights

Lovely hotel just off Times Square. Rooms were clean and very comfortable. Staff all very friendly. Breakfast set us up for the day 😊. My only frustration was with the lifts in the morning to get to breakfast and back to the room took quite a while at busy times. Just be patient you will get there eventually. I would stay again 😊

10

Markus

10 Nov 2025

·

Stayed 1 night

Clean, nice, new and modern. No carpet, room setup and details well thought off.

10

Brianna

18 Nov 2025

·

Stayed 3 nights

Room was very clean and had no carpet, which is a plus. The service was incredible. Everyone was patient and efficient. The breakfast was good. They had a wide selection of fruits, meats, cheeses, and breads, and everything was fresh. Also the hotel was right within the broadway district, so it was really easy to find the shows we wanted to see. Overall 10/10 experience

10

Leslie

20 Nov 2025

·

Stayed 2 nights

I did find a single long dark hair strand on the edge of the bathroom sink counter. However everything else was excellent

10

MINDY

25 Aug 2025

·

Stayed 2 nights

Location, staff and cleanliness was top

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AI-generated summary based on recent guest reviews

Rooms

Rooms are modern and comfortable with good showers and views, but typically compact for NYC. Several guests missed in-room conveniences like coffee makers or microwaves and mentioned hallway noise or cumbersome TV streaming.

Related guest reviews

10

Alyssa

12 May 2025

·

Stayed 1 night

The hotel was very nice and the staff were very professional. It felt luxurious and was clean. We also had a nice view of the city from our room. The only thing that was not that great is that the bathroom door was a frosted glass sliding door and would not stay shut on its own.

8

Amy

21 Jul 2025

·

Stayed 3 nights

We loved almost everything about this property. It is clear that they pride themselves on cleanliness, which is incredibly important to me! The location is right in the heart of Time Square, however, it was quiet in our room - which had an amazing view! The one and only complaint is that there isn't a coffee option in the room. When we arrived, I called to see if I could have a coffee machine brought to the room and was told they "don't do that." For me, a mom traveling with children who loves her coffee, this made mornings much more challenging. I had to hop out of bed and immediately get dressed to take a elevator downstairs (which takes a while because it's a tall building with three elevators) run across the street to Dunkin Donuts, because the in house coffee shop doesn't open until 7, then make my way back up the elevators. This was about a 20 minute ordeal each morning. Sounds silly, but because this is how I had to start each day, I wouldn't stay at this hotel again.

10

Marta

19 Jul 2025

·

Stayed 3 nights

Perfectly located hotel! Modern, clean, with excellent breakfast and big size room for NYC.

10

Joseph

26 Nov 2025

·

Stayed 1 night

Rooms and lobby were great. Gym was nice also. Only thing is you need need a Manitoba turn on the lights lol. Also, the way the tv works to stream is not good. Yo need to use your phone to stream to a tv, not a smart tv app. This is cumbersome and doesn’t work for me

10

Eric

18 Jul 2025

·

Stayed 4 nights

Great location near times square and broadway. Comfy bed and soundproof.

10

Marc

14 May 2025

·

Stayed 2 nights

I loved the view from my room. The room was a decent size. It was very clean. The bed was very comfortable. Truly there simply wasn't anything to complain about. The staff was friendly and accommodating. I really enjoyed my stay. It was a great pick for my birthday treat.

10

Barbara

22 Mar 2025

·

Stayed 1 night

Perfect location for what we did in the theatre district area. Rooms were nice size for NYC and modern.

10

Allison

27 Oct 2025

·

Stayed 4 nights

Great location 1/2 block off Times Square. Super comfortable bed and nice spacious bathroom.

8

William

9 Aug 2025

·

Stayed 3 nights

Great locations and staff. Clean room. Only issue size of room. Picture only made look much larger instead of two beds jammed next to each other.

10

Debbie

9 Aug 2025

·

Stayed 1 night

So good, the rooms are very quiet

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AI-generated summary based on recent guest reviews

Service

Staff are frequently praised as friendly, helpful, and professional, with smooth check-in/out and handy luggage storage. Some guests reported slow or unwelcoming front-desk experiences or frustration with early check-in fees.

Related guest reviews

10

May

15 Aug 2025

·

Stayed 2 nights

Great experience from check in to check out. I observed the frontdesk representatives kept an eye on 2 little child while their parents stepped away. He and the security kept a close eyes on the kids to ensure they didn't leave the lobby by themselves and contacted their parents to return asap to pick up their child. Thank you for ensuring safety of the little ones. Very polite services from everyone in the hotel, especially the breakfast arrangement is awesome! Great processes involved to ensure efficiency during the busy morning. Of course the breakfast is 100% , great food, good quality with lots of options. Last but not least, thanks for the champaign, what a great surprise for the family and celebrations.

4

Raul

11 Nov 2025

·

Stayed 3 nights

This is not a 4 star hotel. It has simply no service at all. No ice for guests, no room service of any kind. Nothing is nothing. Services is very rude in the front desk. It would appear that as they can and do not provide any services they are defensive of any ask. While they are not able to bring ice to your room, they are willing to sell you champagne bottle service to your room. The rooms are very small, bathroom nonetheless is average and modern.

2

deborah

2 Nov 2025

·

Stayed 1 night

Are room was ready but charged us 50 extra dollars to get in and said that we could have a late check out we would have to pay an extra 20 bucks an hour just let them know in am but when did they said no can do terrible rude service

10

Anthony

26 Jun 2025

·

Stayed 2 nights

Anita had excellent customer service, FYI parking isn't good but overall was wonderful customer service

10

Mary

27 Aug 2025

·

Stayed 1 night

The check-in process was easy. The location can’t be beat. The room was immaculate, clean, modern and well appointed - even including complimentary bottled water which is rare these days but SO appreciated!! The front desk picked up immediately and answered a question I had when I called down. Great view from my window. Super impressed with this hotel!!

10

Janelle

4 Mar 2025

·

Stayed 4 nights

The staff was incredibly helpful and friendly which made checking in a breeze. The location was perfect and we would stay here again. The elevators did take some waiting in the mornings, but that's to be expected with a big place.

10

poornima

22 Jun 2025

·

Stayed 1 night

Memorable stay with an extremely friendly staff. We had a little kid and landed at the hotel earlier than checkin time. They were very understanding and allowed us to check in early with no extra charge.

10

Scott

30 Nov 2025

·

Stayed 1 night

Every staff member was helpful, and friendly. The room and overall hotel were clean and inviting. The complimentary breakfast was wonderful.

4

Yisroel

3 Feb 2025

·

Stayed 1 night

There was no line at check in and they still took over 1 hour to check us in

10

Rich

24 Nov 2025

·

Stayed 1 night

Room was in pristine condition when we got there. We were in town for a show and very close to the theatre. Very easy check in. They also held our luggage until we were able to check in. Thank you for that service.

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AI-generated summary based on recent guest reviews

Location

Standout central location steps from Times Square, Broadway, and subways, with many areas walkable and some rooms remaining quiet. The neighborhood is very busy with heavy traffic and crowds.

Related guest reviews

10

Wendy

18 Aug 2025

·

Stayed 4 nights

One block from Times Square busy yet so centrally located to all we wanted to see! We enjoyed the hotel and we could walk or use the subway system just on the corner. Many nearby restaurants and stores. Great service and clean rooms! Wifi is an additional charge.

10

Patricia

27 Nov 2025

·

Stayed 3 nights

Great location for first time visitor. Very clean and friendly, helpful staff.

10

Lianna

19 Nov 2025

·

Stayed 1 night

Clean room, quiet, and really close to the theaters. Great location and nice staff.

10

Cristhian

27 Aug 2025

·

Stayed 2 nights

Great location!

10

Jorge

29 Mar 2025

·

Stayed 4 nights

It is in the middle of everything.

10

Nicole

24 Jun 2025

·

Stayed 2 nights

Great spot for Times Square, broadway. Short walk to Central Park. Enjoyed this hotel.

10

Allison

27 Oct 2025

·

Stayed 4 nights

Great location 1/2 block off Times Square. Super comfortable bed and nice spacious bathroom.

10

C

12 Oct 2025

·

Stayed 1 night

Wonderful hotel perfect location

10

Susan

8 Nov 2025

·

Stayed 2 nights

Fabulous location. Clean room, helpful smiling staff. Hotel airport shuttle a bonus. Would be my first choice next time in NYC.

8

kevin

1 Oct 2025

·

Stayed 5 nights

Excellent location

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AI-generated summary based on recent guest reviews

Dining

Breakfast is widely praised as tasty with plenty of options, but mornings often involve long lines and elevator delays. The grab and go cafe and lobby bar provide convenient, reasonably priced alternatives.

Related guest reviews

10

May

15 Aug 2025

·

Stayed 2 nights

Great experience from check in to check out. I observed the frontdesk representatives kept an eye on 2 little child while their parents stepped away. He and the security kept a close eyes on the kids to ensure they didn't leave the lobby by themselves and contacted their parents to return asap to pick up their child. Thank you for ensuring safety of the little ones. Very polite services from everyone in the hotel, especially the breakfast arrangement is awesome! Great processes involved to ensure efficiency during the busy morning. Of course the breakfast is 100% , great food, good quality with lots of options. Last but not least, thanks for the champaign, what a great surprise for the family and celebrations.

10

Juan

26 Aug 2025

·

Stayed 2 nights

Excellent location, great service and staff group. Neatly clean and the breakfast buffet is an excellent option.

4

Garrett

19 Jan 2025

·

Stayed 3 nights

The elevator nightmare every morning waiting 30 min for the elevator because everyone has to come to the first floor to pay for breakfast and then they shuttle you up the elevator to the 5th flooor for breakfast which is a terrible continental style buffet for $25. Managemt needs to step up here big time. There’s no room service in the hotel and no restaurant either. Will not be coming back to this nightmare of a hotel.

8

Lynn

6 Feb 2025

·

Stayed 2 nights

The free breakfast setup was a nightmare. Trying to get an elevator to the lobby took 30 minutes. We walked 14 flights down the stairs to pay for tea and coffee.

8

Simon

17 May 2025

·

Stayed 7 nights

Great location, hotel was very nice, staff were all polite and helpful, our room was lovely, bed was very comfortable and black out curtains were great. Only 2 down sides, 1) Breakfast buffet was very manic when it was busy (which was most of the time), it was difficult to get everything you wanted in one go, so you either sacrificed your hot drinks getting cold whilst you queued to get your breakfast or vice versa. There was everything you could want on offer though, just didn't make breakfast time relaxing and ultimately not overly enjoyable. 2) The only other downside was there was no kettle and drink station in the room or mini bar, which was very inconvenient, first hotel we've ever stayed in that didn't offer tea or coffee in your room, instead you had to keep going downstairs to buy teas/coffees and carrying them back up to your room in busy lifts. When you've been out all day and you just want to get into comfortable clothes and chill out but you can't because you have to go downstairs to get drinks. We personally think it should be included in your room. Overall a fantastic stay and was almost perfect!

6

Ravishankar

5 May 2025

·

Stayed 3 nights

The staff, location and cleanliness are top notch. However, breakfast can be a time consuming affair. Plan accordingly, you would need to wait 15-20 mins for the elevator going down to the lobby, join the line waiting for breakfast (another ~15mins), once you reach the 5th floor, another 10min wait to get to the table.

10

Scott

30 Nov 2025

·

Stayed 1 night

Every staff member was helpful, and friendly. The room and overall hotel were clean and inviting. The complimentary breakfast was wonderful.

2

paul

17 Oct 2025

·

Stayed 3 nights

At over £600 a night room was cramped , noisy , waiting long time for the lifts and it was chaos at breakfast even at 0700 ffs

4

Lorena

19 Jan 2025

·

Stayed 2 nights

While the decor is nice, there are not enough elevators to service such a big hotel. The breakfast service is a disaster, with poor organization and with long lines. The rooms are not as large as advised. Overall, book another hotel!!!!!!

10

Tracey

19 Feb 2025

·

Stayed 5 nights

Excellent location, steps from Times Square, Broadway & Subway connections. Great Breakfast!!!

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$193
February	US$238
March	US$273
April	US$289
May	US$325
June	US$345
July	US$316
August	US$300
September	US$425
October	US$418
November	US$352
December	US$492

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17 $458	18 $448	19 $541
20 $334	21 $731	22 $1,094	23 $951	24 $601	25 $521	26 $629
27 $365	28 $445	29 $454	30 $502

Su	Mo	Tu	We	Th	Fr	Sa
				1 $561	2 $541	3
4 $488	5 $465	6 $519	7 $760	8 $661	9 $703	10
11 $471	12 $403	13 $548	14 $579	15 $960	16 $619	17 $567
18 $325	19 $501	20 $624	21 $630	22 $480	23	24 $602
25 $316	26 $345	27 $400	28 $446	29 $552	30 $624	31

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Monthly average prices

About this property

Location

Room options

Deluxe Room, 1 King Bed with Sofa Bed

Deluxe Room, Multiple Beds

Deluxe Room, 1 King Bed

Deluxe Room, 2 Queen Beds

Deluxe Superior Room with Views, 1 King Bed

Senior Suite (Manhattan Package)

Deluxe Hotwire Run of House

Junior Suite, 1 King Bed with Sofa Bed

Guest reviews

Fabulous

What guests think

Property policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Riu Plaza Manhattan Times Square

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