Is parking available at the property?

Free self parking is available onsite, and it is limited. No reservation is required.

What type of breakfast is offered and what are the serving hours?

A complimentary buffet breakfast is served on weekdays from 6:00 AM to 9:00 AM.

Does the property allow pets?

Pets are allowed with a pet fee of USD 150 per accommodation, per stay, and a pet deposit of USD 150. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM to 11:59 PM, and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request but may incur additional charges.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific details regarding room accessibility are not provided.

Where is the property located in relation to key landmarks?

Located in Waukegan, the hotel is within a 10-minute drive of Naval Base Great Lakes and Genesee Theater. It is 3.8 miles from Six Flags Great America and 4.8 miles from Waukegan Harbor.

Does the property have a swimming pool?

Yes, the property features an indoor pool that is accessible from 6:00 AM to 11:00 PM.

What are the policies for guests staying with children?

Children stay free when occupying the parent or guardian's room, using existing bedding.

TownePlace Suites by Marriott Chicago Waukegan Gurnee

What guests think

At TownePlace Suites by Marriott Chicago Waukegan Gurnee, most reviews praise exceptionally friendly, accommodating staff and clean, spacious suite style rooms with kitchenettes, describing a modern property that suits families and Navy graduation visits.

Guests find the location convenient for Great Lakes Naval Station and near shopping and dining, though one noted the area is not very walkable. Breakfast feedback is mixed, ranging from good and plentiful to minimal or needing more variety. Some guests also mention limited housekeeping during longer stays and occasional room or maintenance issues, with a few reporting late-night check-in delays. Expect a comfortable, well-located suite stay with warm service.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Multiple reviews highlight a clean pool, a tidy fitness room, and ample free parking; lobby space works well for groups. Overall amenities feel new and in good condition.

Related guest reviews

10

John

9 Nov 2024

·

Stayed 1 night

My wife and I were attending a event at a local theater and needed a room for just one night. The TownPlace by Marriott Chicago Waukegan/Gurnee was perfect! Plenty of free parking in the well lit lot. Great front desk service during check in (Fran). Coffee, fruit and a few other items in the lobby area were available upon our arrival at 3 pm. The hotel is clean, modern and well laid out. The pool was very nice and the whole area was extremely clean. The room was larger than the usual hotel room with a full refrigerator, stove top, kitchen utensils and other such related items. The bathroom and shower area was a clean and neat as the room. The included breakfast was a real treat and very well done for the type of quick hotel breakfast. The hot food was very welcomed. Excellent stay! Will attempt to stay at a TownePlace Suite whenever possible!

10

Lisa

8 Oct 2023

·

Stayed 1 night

It was amazing like always the only thing with a passion that I hate is people who have they dogs without leashes that is something that is a must and need to be put on a sign everywhere.some people are terrified of dogs.other than that great place great staff great breakfast! Room was very clean and neat! Pool was so much fun gym was totally clean!

10

Scott

4 Dec 2022

·

Stayed 19,329 nights

Seems new. Good breakfast. Large rooms.

10

Chadwyck

8 Jan 2025

·

Stayed 1 night

Great front desk staff and nice room and amenities

10

Courtney

22 Jan 2023

·

Stayed 2 nights

Such a nice hotel!!! The amenities were clean and new. Hotel room were so spacious and perfect for our large family. We had a great stay. The staff was friendly and helpful. The free breakfast is lacking but that’s my only complaint.

10

Kathryn

21 Jan 2023

·

Stayed 2 nights

Staff was helpful and rooms were very comfortable. Lots of space in the lobby for our large group to gather.

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AI-generated summary based on recent guest reviews

Cleanliness

Rooms and common areas are generally very clean and often described as spotless. A few guests reported housekeeping gaps during longer stays or missed cleaning before arrival.

Related guest reviews

8

Bethany

23 Sept 2023

·

Stayed 5 nights

The staff at this hotel were wonderful. Very kind and helpful. The place looked well kept and updated. Beds were comfortable and rooms clean. My one complaint is that with a 5 night stay there was no maid service. Our trash cans were small and overflowing and we had to request more towels, TP and tissue. It would have been nice to have service at least every other day.

10

Brian

19 Jun 2024

·

Stayed 4 nights

Wish they would change out the towels and grab the trash everyday.

10

IRMA Y

1 Aug 2023

·

Stayed 1 night

Very nice hotel. Everything was spotless and very comfortable. The kitchenette was a plus!

6

Kershanna

4 Jun 2023

·

Stayed 1 night

Staff was friendly. The room was not cleaned well prior to our arrival. There was hair in the shower, an empty vodka bottle on the air conditioning unit and a bottle of cologne on the floor. The breakfast was very minimal.

10

Patricia

17 Jul 2025

·

Stayed 2 nights

Good service a super clean

10

Adrian

14 Sept 2025

·

Stayed 4 nights

Very friendly staff, good breakfast, clean and spacious room.

10

Cathryn

3 Sept 2025

·

Stayed 1 night

The rooms are very spacious and clean. The staff was courteous and the breakfast was good

10

Antoine

29 Nov 2025

·

Stayed 2 nights

All of thr staff were nice and helpful. The room was clean and updated. Everyone enjoyed the stay.

10

Daishawn

6 Jul 2025

·

Stayed 1 night

Beautiful and clean hotel. The staff was also exceptional. I believe it was Joshua who helped me check out and he was a joy for sure.

10

Marian

9 Aug 2024

·

Stayed 5 nights

Staff was courteous and professional. Room was very clean. Pleasant staff

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AI-generated summary based on recent guest reviews

Rooms

Suites are spacious and apartment-like, many with kitchenettes, and generally comfortable. Some noted maintenance or design issues such as a worn mattress, TV freezing, and half-glass shower or door light gaps.

Related guest reviews

10

John

9 Nov 2024

·

Stayed 1 night

My wife and I were attending a event at a local theater and needed a room for just one night. The TownPlace by Marriott Chicago Waukegan/Gurnee was perfect! Plenty of free parking in the well lit lot. Great front desk service during check in (Fran). Coffee, fruit and a few other items in the lobby area were available upon our arrival at 3 pm. The hotel is clean, modern and well laid out. The pool was very nice and the whole area was extremely clean. The room was larger than the usual hotel room with a full refrigerator, stove top, kitchen utensils and other such related items. The bathroom and shower area was a clean and neat as the room. The included breakfast was a real treat and very well done for the type of quick hotel breakfast. The hot food was very welcomed. Excellent stay! Will attempt to stay at a TownePlace Suite whenever possible!

10

IRMA Y

1 Aug 2023

·

Stayed 1 night

Very nice hotel. Everything was spotless and very comfortable. The kitchenette was a plus!

10

Melissa

24 Feb 2023

·

Stayed 3 nights

Property was great , love the apartment feeling. Very peaceful

10

Cathryn

3 Sept 2025

·

Stayed 1 night

The rooms are very spacious and clean. The staff was courteous and the breakfast was good

8

Brett

3 Dec 2024

·

Stayed 4 nights

television keeps freezing / stop working and needed to change channels then back to original channel to get it restarted

4

ANDREA

17 Nov 2022

·

Stayed 6 nights

Breakfast was a bit simple, expected better (for example, expected scrambled eggs to be made available every day). Customer service: If you are checking in late at night, you might want to call ahead of time to notify them. When we arrived around midnight/1 am, it took about 10-15 minutes for someone to show up at the front desk so we could be checked in. Bathroom: I don't understand the purpose of having a half-glass shower door rather than a full door that actually closes... Not sure why this design was chosen because it makes it difficult to stay warm, especially in the winter :)

6

Christine

27 Oct 2023

·

Stayed 2 nights

The bed was concaved. There was a huge divet so back was in pain. Had to sleep on the sofa.

10

Fabian

17 Apr 2025

·

Stayed 1 night

The room was excellent, however the shower head was broken and fixed up with tape, felt a bit off about that.

10

Samone

13 Jun 2025

·

Stayed 3 nights

Great for families who need more space than the regular hotel room.

4

Kevin

18 May 2022

·

Stayed 5 nights

The room was horrible! The bathroom was cramped and the room door was so far away from the lock area the light just blasted through the room all night we finally stuffed towels in the side of it and wedged a table there to block some of it. We did have a great women there named Fran who was so wonderful and just wanted our stay to be the best. She was awesome and deserves a good medal!!!

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AI-generated summary based on recent guest reviews

Service

Service is widely praised as friendly, helpful, and accommodating, with front desk staff frequently singled out and issues addressed promptly. A few guests mentioned slow assistance late at night.

Related guest reviews

10

Amanda

15 Dec 2025

·

Stayed 4 nights

Super friendly staff and environment

10

Olivia

8 Feb 2025

·

Stayed 2 nights

The manager and all staff were amazing and very accommodating while we were here for my husbands graduation and his liberty.

10

Jayme

8 Dec 2024

·

Stayed 4 nights

This was a great place to stay for our daughter’s Navy boot camp graduation. Easy, short drive to Great Lakes base, shopping and places to eat everywhere, across the street from Sarge’s Meet and Greet, and quiet. We had very noisy upper neighbors and when I told the front desk about it, they went up there and it was quiet from then forward. Good, warm, plentiful continental breakfast every morning, and a nice accommodative staff. Definitely 5 stars and highly recommended!

10

Jennifer

5 Aug 2025

·

Stayed 3 nights

Staff was extremely friendly!

10

Heather

15 Mar 2025

·

Stayed 3 nights

Staff was very helpful and kind. Returned a jacket to us that we had accidentally left behind. Would stay again.

10

Antoine

29 Nov 2025

·

Stayed 2 nights

All of thr staff were nice and helpful. The room was clean and updated. Everyone enjoyed the stay.

10

Daishawn

6 Jul 2025

·

Stayed 1 night

Beautiful and clean hotel. The staff was also exceptional. I believe it was Joshua who helped me check out and he was a joy for sure.

4

ANDREA

17 Nov 2022

·

Stayed 6 nights

Breakfast was a bit simple, expected better (for example, expected scrambled eggs to be made available every day). Customer service: If you are checking in late at night, you might want to call ahead of time to notify them. When we arrived around midnight/1 am, it took about 10-15 minutes for someone to show up at the front desk so we could be checked in. Bathroom: I don't understand the purpose of having a half-glass shower door rather than a full door that actually closes... Not sure why this design was chosen because it makes it difficult to stay warm, especially in the winter :)

10

Otasha

1 Mar 2025

·

Stayed 2 nights

Jesse at the front desk was super helpful and accommodating! Very professional staff overall. The room was clean, no issues at all. If I was in the area again I would stay there!

10

Victor

12 Sept 2025

·

Stayed 3 nights

Staff was great from Check in to Check out!

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AI-generated summary based on recent guest reviews

Location

Convenient for Great Lakes Naval Station and close to many shops and restaurants, with some places walkable. One reviewer said the surrounding area isn't very pedestrian-friendly.

Related guest reviews

10

michelle

9 Aug 2024

·

Stayed 2 nights

Within Walking distance to many stores and restaurants. I loved the convenience of having a small kitchen in my room. Also very close to the navy graduation services which brought me on this trip

10

Olivia

8 Feb 2025

·

Stayed 2 nights

The manager and all staff were amazing and very accommodating while we were here for my husbands graduation and his liberty.

10

Jayme

8 Dec 2024

·

Stayed 4 nights

This was a great place to stay for our daughter’s Navy boot camp graduation. Easy, short drive to Great Lakes base, shopping and places to eat everywhere, across the street from Sarge’s Meet and Greet, and quiet. We had very noisy upper neighbors and when I told the front desk about it, they went up there and it was quiet from then forward. Good, warm, plentiful continental breakfast every morning, and a nice accommodative staff. Definitely 5 stars and highly recommended!

10

George

17 May 2024

·

Stayed 4 nights

The hotel was clean; the staff was super friendly. Lots of retail and casual restaurants nearby but the city could make this area more walkable.

8

Joe

3 Feb 2025

·

Stayed 1 night

Close to the music! Convenient and clean! My only complaint was no hot water.

10

David

1 Jun 2025

·

Stayed 1 night

Great stay and close to where I was. Very friendly staff and very clean.

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Breakfast reviews are mixed: several guests found it good, warm, and plentiful, while others thought it minimal or wanted more variety.

Related guest reviews

10

John

9 Nov 2024

·

Stayed 1 night

My wife and I were attending a event at a local theater and needed a room for just one night. The TownPlace by Marriott Chicago Waukegan/Gurnee was perfect! Plenty of free parking in the well lit lot. Great front desk service during check in (Fran). Coffee, fruit and a few other items in the lobby area were available upon our arrival at 3 pm. The hotel is clean, modern and well laid out. The pool was very nice and the whole area was extremely clean. The room was larger than the usual hotel room with a full refrigerator, stove top, kitchen utensils and other such related items. The bathroom and shower area was a clean and neat as the room. The included breakfast was a real treat and very well done for the type of quick hotel breakfast. The hot food was very welcomed. Excellent stay! Will attempt to stay at a TownePlace Suite whenever possible!

10

Jayme

8 Dec 2024

·

Stayed 4 nights

This was a great place to stay for our daughter’s Navy boot camp graduation. Easy, short drive to Great Lakes base, shopping and places to eat everywhere, across the street from Sarge’s Meet and Greet, and quiet. We had very noisy upper neighbors and when I told the front desk about it, they went up there and it was quiet from then forward. Good, warm, plentiful continental breakfast every morning, and a nice accommodative staff. Definitely 5 stars and highly recommended!

6

Kershanna

4 Jun 2023

·

Stayed 1 night

Staff was friendly. The room was not cleaned well prior to our arrival. There was hair in the shower, an empty vodka bottle on the air conditioning unit and a bottle of cologne on the floor. The breakfast was very minimal.

10

Lisa

8 Oct 2023

·

Stayed 1 night

It was amazing like always the only thing with a passion that I hate is people who have they dogs without leashes that is something that is a must and need to be put on a sign everywhere.some people are terrified of dogs.other than that great place great staff great breakfast! Room was very clean and neat! Pool was so much fun gym was totally clean!

10

Scott

4 Dec 2022

·

Stayed 19,329 nights

Seems new. Good breakfast. Large rooms.

8

Joao

8 Aug 2024

·

Stayed 1 night

It is ok hotel.The room is very clean. I believe for the overall price breakfast should improve and has more options available.

10

Adrian

14 Sept 2025

·

Stayed 4 nights

Very friendly staff, good breakfast, clean and spacious room.

10

Cathryn

3 Sept 2025

·

Stayed 1 night

The rooms are very spacious and clean. The staff was courteous and the breakfast was good

4

ANDREA

17 Nov 2022

·

Stayed 6 nights

Breakfast was a bit simple, expected better (for example, expected scrambled eggs to be made available every day). Customer service: If you are checking in late at night, you might want to call ahead of time to notify them. When we arrived around midnight/1 am, it took about 10-15 minutes for someone to show up at the front desk so we could be checked in. Bathroom: I don't understand the purpose of having a half-glass shower door rather than a full door that actually closes... Not sure why this design was chosen because it makes it difficult to stay warm, especially in the winter :)

10

Courtney

22 Jan 2023

·

Stayed 2 nights

Such a nice hotel!!! The amenities were clean and new. Hotel room were so spacious and perfect for our large family. We had a great stay. The staff was friendly and helpful. The free breakfast is lacking but that’s my only complaint.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4 $278	5 $252	6 $166	7 $162
8 $171	9 $193	10 $190	11 $187	12 $194	13 $160	14 $156
15 $170	16 $189	17 $194	18 $194	19 $191	20 $147	21 $147
22 $139	23 $147	24 $184	25 $185	26 $169	27 $170	28 $161
29 $156	30 $150

Su	Mo	Tu	We	Th	Fr	Sa
		1 $156	2 $200	3 $200	4 $167	5 $144
6 $159	7 $145	8 $160	9 $200	10 $191	11 $144	12 $145
13 $141	14 $143	15 $151	16 $186	17 $179	18 $151	19 $145
20 $160	21 $136	22 $160	23 $154	24 $147	25 $143	26 $150
27 $154	28 $150	29 $143	30 $172	31 $181

TownePlace Suites by Marriott Chicago Waukegan Gurnee

About this property

Location

Guest reviews of TownePlace Suites by Marriott Chicago Waukegan Gurnee

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about TownePlace Suites by Marriott Chicago Waukegan Gurnee

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