Name: La Quinta Inn & Suites by Wyndham Louisville NE - Old Henry Rd
Address: 13825 Terra View Trl, Louisville, Kentucky, United States of America, Louisville, Kentucky, US
Price range: US$95–US$286 per night
Rating: 8.7

What guests think

At La Quinta Inn & Suites by Wyndham Louisville NE - Old Henry Rd, travellers frequently note spacious rooms, a generally friendly staff, and a convenient, quiet location near highways, with a standard hot breakfast that many guests enjoy.

Common downsides include dim room lighting and some wear, intermittent pool closures and an occasionally unmanned bar, plus housekeeping or cleanliness issues in certain stays. Service is often praised, but several reviews cite slow or confusing check-in and billing problems. Overall, expect a modern, pet-friendly stop with good value if you prioritize location and price over flawless consistency.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Indoor pool is often closed or very small, and the lobby bar's hours and staffing are inconsistent; some outdoor amenities like the fire pit have been out of service. A basic fitness room is available.

Related guest reviews

10

Charlotte

18 May 2025

·

Stayed 2 nights

I thought the property was very nice and clean. Disappointed that the indoor pool was closed during our stay though. It was quiet. (rooms) All members of the staff were very considerate and pleasure to work with.

6

Tim

18 Aug 2025

·

Stayed 1 night

Comfortable beds and unique rooms. Breakfast was on the limited end with no fresh fruit. Pool has a max capacity of 7.

8

Linda

5 Aug 2025

·

Stayed 3 nights

The hotel was clean and service was good. The advertising was a bit misleading. Said their was a bar and restaurant, but the bar never opened and I saw no restaurant.

2

Jessica

7 Apr 2023

·

Stayed 1 night

Pool did not look clean and had a strong odor.

6

Jennifer

24 Aug 2024

·

Stayed 1 night

Fine hotel. Decent room size, comfortable beds, clean facilities. Was disappointed pool was closed during our stay due to “health and safety” reasons??? Would’ve liked to have been made aware of this prior to booking! Or been compensated slightly. Great Breakfast options - only complaint was the coffee! Unfortunately machine wasn’t working and resulted in watered down coffee (blech!)

8

Cheryl

17 Aug 2025

·

Stayed 1 night

Very clean, did charge extra $50 fee after paying online for room, that I am supposed to get back in about week. TV was hard to work. Breakfast was several things to choose from, but not impressive. Coffee was good. Indoor pool was not very big.

8

Marsha

24 Dec 2024

·

Stayed 5 nights

The room was very spacious. The breakfast was great! Love that they are pet friendly! Would like to have regular room service to have fresh towels. Had to ask in morning if you wanted anything. The pool was closed most of our stay which was sad. This hotel is nice though and in a great quiet area of Louisville!

10

William

19 Jun 2025

·

Stayed 1 night

Very well kept facility but disappointed that pool was closed on this visit and about a week later when returning past the same way.

2

Maia

13 Aug 2024

·

Stayed 4 nights

Very dirty and the pool was closed

6

Christina

30 Aug 2025

·

Stayed 2 nights

Both nights we was there we asked staff about bar which was not open and was told the employees just didn’t show up for work. Would have been nice being a weekend to sit and enjoy a night cap.

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Cleanliness

Many guests found the hotel and rooms very clean, but others reported dirty bathrooms or rooms, odors, mold, ants, and missing supplies. Housekeeping between days can be inconsistent.

Related guest reviews

4

James

15 May 2024

·

Stayed 4 nights

Room was very musty and smelled bad. Hallways had stains all over the carpet. Floor in elevator was cracked. Overall cleanliness of hotel was poor. Hotel is understaffed.

10

Diane

19 Apr 2025

·

Stayed 2 nights

Had a great stay. Super clean, comfy beds, nice free hot breakfast, has coffee available after breakfast, fitness center has a variety of weights to use, very spacious room, nice staff, and love the mini kitchen in the room(mini fridge, microwave, sink and counter). 20 minute drive from downtown. Would stay here again!

4

Leslie

10 Aug 2025

·

Stayed 1 night

The whole floor, including my room, smelled really strongly of marijuana. To the point my clothes smelled like it the next day when I left. It was difficult to sleep due to the smell. There was also no soap at all in the bathroom.

2

Phillip

20 Jul 2025

·

Stayed 4 nights

We arrived to a dirty room with toenail clippings all over, sticky floors, molded bathroom shower. Ask for room to be cleaned daily with towels, did not happen. Stopped by front desk and was given pool towels. Staff did not care!! We stay at La Quinta often and this location was by far worst we have ever experienced!! Never again!!!

8

Barbara

31 Dec 2023

·

Stayed 1 night

Great lobby. Nice staff. Room good except shower had mold which bothered me. Good breakfast but no gluten free options. Exterior very clean and nice.

10

Caitlyn

7 Apr 2024

·

Stayed 1 night

Super clean and staff was so friendly!

10

Emma Lou

14 Nov 2025

·

Stayed 2 nights

All areas of the hotel were very clean and well maintained. Staff was courteous.

10

Tammy

8 Apr 2024

·

Stayed 1 night

Very clean

8

Lloyd

5 Oct 2025

·

Stayed 1 night

Room was very clean, accomodations were good, staff were friendly and helpful.

4

Oscar

3 Apr 2025

·

Stayed 1 night

Woke up to ants on the linoleum and bathtub woukd not drained showered with dirty water 1/2 way up my calf

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Rooms

Rooms are generally spacious with comfortable beds, but lighting is notably dim and some units show wear; occasional noise from thin walls is reported. Maintenance quirks like hard-to-use TVs also come up.

Related guest reviews

6

Danette

7 Apr 2025

·

Stayed 1 night

The hotel is in a good location, but that is the only positive I have to say. The service when I checked in was subpar and no information was given to me about check out or wifi. The room had very little lighting and was pretty dark overall. The condition of the room was surprising since the hotel didn’t appear that old but there were stains and dents and huge marks on the walls. The tv was hard to figure out and the fridge made an awful noise. Overall not a comfortable evening spent.

8

LuAnn

21 Sept 2025

·

Stayed 2 nights

Super spacious room with comfortable bed, sitting area with couch, two televisions, and very clean. The bar was nice and bartender very friendly and gave a great suggestion for dinner. The hotel is convenient with easy access to major highways that can take you anywhere in Louisville you'd like to go. Hot breakfast which was okay - standard hotel fare. The scrambled eggs were definitely made from powdered, but tasted fine. There were more options on Sat am than Sunday.

8

Teresa

4 Dec 2023

·

Stayed 2 nights

Staff were friendly and cared about our comfort. Room we stayed in was dark. It didn’t help a bulb in bed side lamp was burned out. It still would have been dark with that bulb working. Reported I as soon as we arrived and they said it would be fixed by next day. When we left on Sunday it still hadn’t been fixed

10

Mary Elizabeth

4 Apr 2024

·

Stayed 2 nights

I would definitely be willing to stay there again. Large room with king bed, tall ceiling. Very quiet. Very comfortable.

6

MATTHEW

12 May 2025

·

Stayed 4 nights

This location clearly focuses on being too efficient, some of the lighting doesn't work, and the rest is uselessly dim. Walls are very thin you will hear everything. The mattress felt as though I was camping on ready mix concrete bags. Everything else was just fine.

8

robert

17 Dec 2024

·

Stayed 3 nights

New facility. It was clean. Evening staff very friendly. Room however, was fairly dark. Not enough lighting. Also, had a kitchenette, but no cups or plates.

10

Gregory

22 Aug 2025

·

Stayed 1 night

The room was very nice and spacious. Breakfast was great. We appreciated having a fridge and microwave. Hotel was quiet.

8

Pamela-May

7 Mar 2024

·

Stayed 1 night

It was fine for one night. The room was extremely dim and didn’t provide enough lighting.

6

Linda

26 May 2025

·

Stayed 1 night

Nice but needs more lighting especially in the bathroom.

8

Joseph

21 Jul 2025

·

Stayed 3 nights

Room was nice & large.

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Service

Staff are often friendly and helpful, with several standout mentions. However, multiple reviews describe rude or unresponsive front-desk interactions, delays, and billing or check-in confusion.

Related guest reviews

10

Garry

7 Jul 2024

·

Stayed 1 night

This hotel is absolutely 5tars all around. Jermaine the GM is simply amazing and will go up and beyond his his job description. The front desk staff is very customer service oriented and they are extremely knowledgeable about the area and they give great restaurant referrals!! To April and Kristin you both are amazing people never stop being that wonderful side of you!! You both do an amazing job and you make guests feel so comfortable being there for their stay

10

Priscilla

21 Sept 2025

·

Stayed 4 nights

I stayed there for a total of 4 days. The front desk staff was welcoming and helpful. The breakfast was good. Nice variety. Staff was super nice. The rooms were clean. Only issue, I would either clean the carpets or replace them. However, since it is a pet friendly hotel I didn't smell pets. This hotel is at a great location not too far from the outlet mall, Publix, downtown Waterfront and around great restaurants. Very peaceful as well. Definitely will return to this hotel when back in Louisville.

10

Garry

6 Jul 2024

·

Stayed 1 night

Best staff ever!!! Hotel GM and April stop at nothing to make you feel absolutely comfortable, safe and relaxed during your stay

2

harold

30 Jun 2025

·

Stayed 1 night

I waited at the front desk yelling for anyone to come. A large man with glassy eyes did not say hello and just traced his had out for my license and chart card. He did not say a word. I think the front desk person was under the influence of something. I requested a lower floor. He response was you are on the tops floor and nothing else. He was rude.

10

Melissa

29 Aug 2025

·

Stayed 1 night

We had a very short stay- but after being on the road for 11 hours, we just wanted a place that was clean, safe, and that would have our dog. This fit the bill nicely. The staff was very friendly, check in was a breeze, the price was very affordable, the room and facility was immaculate the bed was SO comfortable. Check out was super easy- and the breakfast was good, too!

8

Deborah

24 Mar 2025

·

Stayed 10 nights

Stayed at this location while awaiting closing on our house. This is a newer property compared to the others, in a quiet location. Our stay was what you would expect at a La Quinta. Clean property, clean linen. Standard hot breakfast. However, the real purpose of this review is credited to the manager. April is top notch! She was very professional, accommodating and caring. Because of her, we will definitely consider coming back. Customer service is a lost art nowadays. If La Quinta upper management reads these reviews: April is an asset to your company. She stands out and turns a mediocre stay into a five star experience. She went out of her way to make this stressful transition easier. And genuinely interacts with each guest. Thank you April for all you have done for my family and I!

4

Amanda

26 Jan 2025

·

Stayed 1 night

The staff could not have cared weather I lived or died... acted like me asking questions was not part of there job, the front desk clerk couldn't even tell me if the pool was open... told me if there wasn't a note on the door then it was open. Just really disapointed in the customer service.

6

Mary Jean

25 Jan 2025

·

Stayed 1 night

Front desk emploee very rude.

10

Brad

28 Jul 2025

·

Stayed 1 night

This hotel was great!! Everyone was friendly and very helpful. Will stay here again

2

Bethanie

27 Jun 2025

·

Stayed 1 night

The breakfast was great. I cannot say much for the lady that checked us into the hotel. Before I even arrived to the hotel there was a $65.73 charge in my card. When I arrived to the hotel to check in, I asked the lady at the front desk why there was a charge. She said that it was to pay for the hotel. I explained that the hotel was paid for in early June. She said that I still had to pay for the hotel. I told her that I didn’t understand. Then she deflected and began to explain the $50 hold for incidentals. I asked her again why I was being charged the $65.73 and she stated it was because I booked through a third party and they weren’t going to get their money because I booked that way. I told her I still didn’t understand. And she began talking about the $50 hold on the card. So I told her that I understood the $50 hold but still didn’t understand the other charge. By this point I was aggravated because she was also getting louder during the conversation to speak over me. My boyfriend intervened and I was done talking to the lady. The next morning I went to checkout of the hotel and asked for a receipt. The guy behind the desk told me that because I booked through a third party that he could not give me one. I asked if I could get the receipt for what they charged me yesterday at the hotel when I checked in and he told me no. Needless to say, this is the first and only time I will ever stay at a LaQuinta Inn.

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Location

Convenient, quiet area with easy highway access and proximity to restaurants and appointments; many guests felt safe. Handy for reaching downtown or getting around the Louisville area.

Related guest reviews

8

LuAnn

21 Sept 2025

·

Stayed 2 nights

Super spacious room with comfortable bed, sitting area with couch, two televisions, and very clean. The bar was nice and bartender very friendly and gave a great suggestion for dinner. The hotel is convenient with easy access to major highways that can take you anywhere in Louisville you'd like to go. Hot breakfast which was okay - standard hotel fare. The scrambled eggs were definitely made from powdered, but tasted fine. There were more options on Sat am than Sunday.

10

David

8 Sept 2024

·

Stayed 3 nights

Great stay, would definitely recommend this motel. Clean, quiet, and great pricing. Close enough for my business trip to Louisville, but far enough away to not get robbed in Louisville. Highly recommend.

10

Priscilla

21 Sept 2025

·

Stayed 4 nights

I stayed there for a total of 4 days. The front desk staff was welcoming and helpful. The breakfast was good. Nice variety. Staff was super nice. The rooms were clean. Only issue, I would either clean the carpets or replace them. However, since it is a pet friendly hotel I didn't smell pets. This hotel is at a great location not too far from the outlet mall, Publix, downtown Waterfront and around great restaurants. Very peaceful as well. Definitely will return to this hotel when back in Louisville.

10

Leslie

3 Mar 2025

·

Stayed 2 nights

Very quiet and easy to get on highway.

10

bradley

24 Nov 2023

·

Stayed 1 night

Great place for an overnight stop or longer if you’re in town for business or visiting family. Safe, secure and clean

10

Bernard

7 Feb 2025

·

Stayed 4 nights

Very nice, new hotel. The staff was very friendly and helpful. I stayed for business but will be back the next time I am in town to see family. There are a few restaurants in the area and grocery stores for convenience. This is close to Ford-Kentucky Truck, so if you are there for work, this would be a solid option for your stay.

10

Randy

28 Jun 2025

·

Stayed 1 night

The location was convenient and close to restaurants.

10

Steve

17 Apr 2025

·

Stayed 1 night

Good spot just outside of Louisville. Easy access to freeways.

10

Dino

19 Sept 2023

·

Stayed 1 night

Clean, right off the expressway, and near some shopping centers.

10

James

7 Jun 2025

·

Stayed 1 night

Hotel was nice in a good location

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Dining

Standard hot breakfast with generally good variety and several positive comments. Some guests encountered cold items, limited options, or coffee and juice issues.

Related guest reviews

6

Pamela

5 Apr 2025

·

Stayed 3 nights

The positive about this hotel was the price, the location for our need to stay there and the reasonably clean room. The check in was rude and unwelcoming, the place smells so weird it actually made me nauseous, the rooms are dark, dingy and worn, the luggage trolley had dog hair all over it. The breakfast was terrible with burned eggs, ice cold gravy and they don't even have decaf coffee. The staff seems short handed and all seem weary. The complaint about lighting is real, its such a dreary room, furniture is beat up, walls are beat up, At check in i would have immediately checked out but was there with an event in the area. . It could use better attention to the operation, would easily be a decent place with better management and better care.

10

Kim

25 Jan 2025

·

Stayed 1 night

Good coffee and breakfast had plenty of options.

6

charles

10 Apr 2025

·

Stayed 2 nights

While the hotel was clean and in a good location, there was one issue which was a problem. We checked in for two nights. The next evening we had recieved no new towels, toilet paper or general cleaning. I understand everyone is trying to conserve and make more money, but I paid for the service. I was told by the front desk that it was apolicy of the hotel for guests to let the front desk know the night before ,if you wanted service. Apparently this applied no matter how many days you stayed, you have to let them know you want service the following day according to the front desk. I went down and got the towels and we ran out of toilet paper that night. also bring your own soap, they give you one bar the size of your little finger. Also the breakfast was cold and not very good.

10

Priscilla

21 Sept 2025

·

Stayed 4 nights

I stayed there for a total of 4 days. The front desk staff was welcoming and helpful. The breakfast was good. Nice variety. Staff was super nice. The rooms were clean. Only issue, I would either clean the carpets or replace them. However, since it is a pet friendly hotel I didn't smell pets. This hotel is at a great location not too far from the outlet mall, Publix, downtown Waterfront and around great restaurants. Very peaceful as well. Definitely will return to this hotel when back in Louisville.

10

Amy

15 Aug 2025

·

Stayed 1 night

Great breakfast, comfy beds

6

Jennifer

24 Aug 2024

·

Stayed 1 night

Fine hotel. Decent room size, comfortable beds, clean facilities. Was disappointed pool was closed during our stay due to “health and safety” reasons??? Would’ve liked to have been made aware of this prior to booking! Or been compensated slightly. Great Breakfast options - only complaint was the coffee! Unfortunately machine wasn’t working and resulted in watered down coffee (blech!)

8

Amy

14 Sept 2025

·

Stayed 1 night

Rented 2 rooms. Good value for the price. Close to everything I needed it for. Breakfast was good and had many options.

10

Melissa

29 Aug 2025

·

Stayed 1 night

We had a very short stay- but after being on the road for 11 hours, we just wanted a place that was clean, safe, and that would have our dog. This fit the bill nicely. The staff was very friendly, check in was a breeze, the price was very affordable, the room and facility was immaculate the bed was SO comfortable. Check out was super easy- and the breakfast was good, too!

10

Bethany

5 Nov 2024

·

Stayed 5 nights

Very nice hotel with a large breakfast! Coffee was great too!

10

Dajun

1 Aug 2025

·

Stayed 1 night

Breakfast is great

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$82
February	US$95
March	US$103
April	US$119
May	US$119
June	US$93
July	US$116
August	US$89
September	US$123
October	US$105
November	US$84
December	US$81

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19 $286
20 $140	21 $95	22 $103	23 $112	24 $199	25 $216	26 $216
27 $112	28 $124	29 $121	30 $126

Su	Mo	Tu	We	Th	Fr	Sa
				1 $124	2 $151	3 $122
4 $109	5 $112	6 $112	7 $112	8 $112	9 $135	10 $116
11 $97	12 $111	13 $112	14 $113	15 $112	16 $120	17 $116
18 $103	19 $114	20 $178	21 $199	22 $168	23 $139	24 $139
25 $105	26 $115	27 $111	28 $121	29 $109	30 $98	31 $101

La Quinta Inn & Suites by Wyndham Louisville NE - Old Henry Rd

Prices for La Quinta Inn & Suites by Wyndham Louisville NE - Old Henry Rd

Monthly average prices

About this property

Location

Room options

Room, 1 King Bed, Accessible

Business Room, 2 Queen Beds

Business Room, 1 King Bed

Standard Studio, 1 King Bed (Efficiency with Wet Bar)

Room, 2 Queen Beds

Room, 1 King Bed

Superior Room, 1 King Bed, Accessible

Studio, 1 King Bed

Guest reviews of La Quinta Inn & Suites by Wyndham Louisville NE - Old Henry Rd

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about La Quinta Inn & Suites by Wyndham Louisville NE - Old Henry Rd

Prices for upcoming dates