Hampton Inn & Suites By Hilton Louisville East Oxmoor

Hotel was very nice, modern. Our room was very nice, clean, great bathroom and easy access with 2 elevators. very secure with use of keycard to go up to our floor. Desk staff was great and always present and friendly. We enjoyed very tasty and fresh breakfasts, coffee, ect. Great stay and very accessible to highways.

Clean, new, front desk staff was great entire stay.

The room was exceptionally clean and the staff was wonderful. We loved the pool and the fitness room. The breakfast bar was fantastic. Our floor had a lot of noise late into the night, unfortunately, due to many kids in town for a soccer event so that was less than ideal but not a reflection on the hotel by any means.

I had a great stay here! The property is very nice and everything was clean. The staff were all very friendly. The breakfast was great as well and the gym was fabulous! Would definitely stay here again.

Clean and protected elevator.

The hotel didn't have handicap parking available, so we were forced to park at the very back of the lot. (They were resurfacing the section of the parking lot with the handicap spots.) I asked the front desk person if they had a recommended alternative, and she suggested that we could park in her hamdicap spot at the hotel ACROSS THE ROAD. I explained that that would not actually meet our needs (...) and asked if we could park in the electric charging spots (which were the closest), and she laughed and said, "No! Those are reserved for our guests with electric cars!" Okay, got it --people with electric cars are more valuable to Hampton Inn than handicapped people. Look, i get that sometimes parking lots have to be resurfaced, but have a contingency plan in place or notify your guests ahead of time at the very least. The ADA actually has guidance for this exact thing. I know this situation will likely not affect most people who read this review -- but i think it speaks to the overall quality and decency/ethics of the hotel, so i thought it was worth letting people know. I think it also speaks to their lack of business savvy because this was actually a huge liability for them... More general input: don't stay here unless you're a heavy sleeper or you enjoy hearing the Waterson traffic non-stop all night. The windows/walls do nothing to drown out the sound. Or at least be sure to request an even numbered room. On a positive note: it was clean and breakfast was good.

Indoor pool

I don’t like having to get out my room key with my hands full just to use the elevator. And I didn’t have a bunch of kids!

Friendly check in, Marj gave us water and great pool and rooms.

This hotel was super clean from the rooms to the bathrooms and the common spaces (lobby, breakfast, lobby bathrooms, etc). The rooms were also VERY spacious which was much appreciated. The beds and pillows were comfortable! The gym was clean and nice - got the job done. Location of the hotel was super convenient (great location if you want to do the bourbon trail and stay in Louisville). I appreciated the coffee that was out 24/7 and the hands free water bottle refill station in the lobby. Parking was easy and convenient. I would recommend this hotel to anyone staying in Louisville!

Hotel was very nice, modern. Our room was very nice, clean, great bathroom and easy access with 2 elevators. very secure with use of keycard to go up to our floor. Desk staff was great and always present and friendly. We enjoyed very tasty and fresh breakfasts, coffee, ect. Great stay and very accessible to highways.

The room was exceptionally clean and the bed and pillows so comfortable! Appreciated the extra space and shelves for the bathroom. Would definitely stay here again.

I had a great stay here! The property is very nice and everything was clean. The staff were all very friendly. The breakfast was great as well and the gym was fabulous! Would definitely stay here again.

Nice clean rooms and friendly service

This is one of the cleanest hotels I’ve ever stayed in and the staff was super friendly.

Cleanest room we've ever stayed. The complementary breakfast was delicious. It had everything one would want. The staff was very welcoming and very nice. We will definitely return.

Great hotel! Friendly staff, very clean, comfy beds.

Hotel is very clean. My room was clean. The staff was friendly. The breakfast was great.

Last minute stop on the way home for a long road trip - couldn't have been better! Still had that new carpet smell, everything was clean, beds were very comfortable, and breakfast was really impressive for being included. Planning to stop here next year as part of the plan.

This hotel was super clean from the rooms to the bathrooms and the common spaces (lobby, breakfast, lobby bathrooms, etc). The rooms were also VERY spacious which was much appreciated. The beds and pillows were comfortable! The gym was clean and nice - got the job done. Location of the hotel was super convenient (great location if you want to do the bourbon trail and stay in Louisville). I appreciated the coffee that was out 24/7 and the hands free water bottle refill station in the lobby. Parking was easy and convenient. I would recommend this hotel to anyone staying in Louisville!

The hotel was very clean and comfortable. Wasn't a lot of TV channels

The only two downfalls was the bed was very hard, the pool closed at 10pm and no hot tub or bathtub. The hotel itself was clean and service was great but I will stay somewhere else in the future due to the pool hours/no bathtub or hotub and the hard bed.

Clean spacious room. A/C worked beautifully. Staff was very friendly. Fresh towels everyday of our stay, which was so nice since we were in town for a festival.

Brand new Hampton (two months old). Beautiful. Very clean, quiet large room. Staff was very friendly and helpful, especially Jerry! Excellent breakfast. Very enjoyable stay! We will stay here again.

Quiet and clean

Facility was in a great location near numerous walkable restaurants. Water pressure was very poor. Bed linen could be better.

It’s a very nice hotel. The room was nice comfy and spacious. It’s a beautiful hotel.

Great shower. Great TV with Netflix option. Roomy.

This hotel was super clean from the rooms to the bathrooms and the common spaces (lobby, breakfast, lobby bathrooms, etc). The rooms were also VERY spacious which was much appreciated. The beds and pillows were comfortable! The gym was clean and nice - got the job done. Location of the hotel was super convenient (great location if you want to do the bourbon trail and stay in Louisville). I appreciated the coffee that was out 24/7 and the hands free water bottle refill station in the lobby. Parking was easy and convenient. I would recommend this hotel to anyone staying in Louisville!

Bed is terribly hard and you can’t set the a/c fan to ON to block out the hotel noise.

Hotel was very nice, modern. Our room was very nice, clean, great bathroom and easy access with 2 elevators. very secure with use of keycard to go up to our floor. Desk staff was great and always present and friendly. We enjoyed very tasty and fresh breakfasts, coffee, ect. Great stay and very accessible to highways.

Friendly helpful staff.

I had a great stay here! The property is very nice and everything was clean. The staff were all very friendly. The breakfast was great as well and the gym was fabulous! Would definitely stay here again.

The staff was extremely friendly and the hotel was very clean!

Excellent customer services. I had an issue with reservation in which confirmation made through expedia did not transfer data to the hotel due to a glitch in the system. The assistant general manager,Max, and The receptionist, Marj, spent so much time resolving the problem. They are wonderful! I really appreciate their help!

Jeffrey was the reception manager and was so welcoming and personable. Also has a great smile to everyone that enters.

Front office lady Marj is great , very friendly, helpful and made our stay a very happy experience for us 👍

Quite, check in was quick and smooth.

Staff and service only rated "average" because room service is only offered every other day. Also, delay when I wanted to pay cash at checkout. First time at a hotel that was hesitant to accept cash.

Great friendly staff!

Great location. Nice hotdl

Hotel was very nice, modern. Our room was very nice, clean, great bathroom and easy access with 2 elevators. very secure with use of keycard to go up to our floor. Desk staff was great and always present and friendly. We enjoyed very tasty and fresh breakfasts, coffee, ect. Great stay and very accessible to highways.

The hotel didn't have handicap parking available, so we were forced to park at the very back of the lot. (They were resurfacing the section of the parking lot with the handicap spots.) I asked the front desk person if they had a recommended alternative, and she suggested that we could park in her hamdicap spot at the hotel ACROSS THE ROAD. I explained that that would not actually meet our needs (...) and asked if we could park in the electric charging spots (which were the closest), and she laughed and said, "No! Those are reserved for our guests with electric cars!" Okay, got it --people with electric cars are more valuable to Hampton Inn than handicapped people. Look, i get that sometimes parking lots have to be resurfaced, but have a contingency plan in place or notify your guests ahead of time at the very least. The ADA actually has guidance for this exact thing. I know this situation will likely not affect most people who read this review -- but i think it speaks to the overall quality and decency/ethics of the hotel, so i thought it was worth letting people know. I think it also speaks to their lack of business savvy because this was actually a huge liability for them... More general input: don't stay here unless you're a heavy sleeper or you enjoy hearing the Waterson traffic non-stop all night. The windows/walls do nothing to drown out the sound. Or at least be sure to request an even numbered room. On a positive note: it was clean and breakfast was good.

Nice, newer, very clean Hampton Inn at a great location. The hotel has many restaurants nearby.

Awesome stay. Even though it is located close to the highway it is very quiet. Very clean and hospitable. Definitely recommend.

Great new hotel! Breakfast was pretty good for the category, friendly staff, multiple close restaurants and shops (you can even walk to a fair amount though it's limited in what may feel pedestrian friendly, but not far).

Hotel was right off the highway next to several great dining options. New facilities and very clean

Nice hotel within walking distance of a couple of restaurants.

Location is close to both malls in the area. Staff was very nice

This hotel was super clean from the rooms to the bathrooms and the common spaces (lobby, breakfast, lobby bathrooms, etc). The rooms were also VERY spacious which was much appreciated. The beds and pillows were comfortable! The gym was clean and nice - got the job done. Location of the hotel was super convenient (great location if you want to do the bourbon trail and stay in Louisville). I appreciated the coffee that was out 24/7 and the hands free water bottle refill station in the lobby. Parking was easy and convenient. I would recommend this hotel to anyone staying in Louisville!

Hotel was very nice, modern. Our room was very nice, clean, great bathroom and easy access with 2 elevators. very secure with use of keycard to go up to our floor. Desk staff was great and always present and friendly. We enjoyed very tasty and fresh breakfasts, coffee, ect. Great stay and very accessible to highways.

The room was exceptionally clean and the staff was wonderful. We loved the pool and the fitness room. The breakfast bar was fantastic. Our floor had a lot of noise late into the night, unfortunately, due to many kids in town for a soccer event so that was less than ideal but not a reflection on the hotel by any means.

I had a great stay here! The property is very nice and everything was clean. The staff were all very friendly. The breakfast was great as well and the gym was fabulous! Would definitely stay here again.

We enjoyed the breakfast. The waffle fries had a great taste but was cold. Over all it was a good breakfast

Weekend getaway with my daughter and our Boston Terrier :) this hotel was so clean , comfortable, and convenient to shopping and dining !! Slept like a rock also! Very friendly staff. Great breakfast too !

It was a new hotel, friendly staff, great breakfast buffet, comfortable bed! All in all, our stay was great!

Cleanest room we've ever stayed. The complementary breakfast was delicious. It had everything one would want. The staff was very welcoming and very nice. We will definitely return.

Hotel is very clean. My room was clean. The staff was friendly. The breakfast was great.

Clean room clean hotel. Nice buffet breakfast.

Last minute stop on the way home for a long road trip - couldn't have been better! Still had that new carpet smell, everything was clean, beds were very comfortable, and breakfast was really impressive for being included. Planning to stop here next year as part of the plan.