Is parking available at the property?

Parking is available nearby for a fee of EUR 20 per day, located approximately 331 feet away. Limited parking is also available on-site.

What type of breakfast is offered and what are the serving hours?

A complimentary buffet breakfast is served daily from 7:00 AM to 10:00 AM.

What are the check-in and check-out times?

Check-in time is at 00:00 and check-out time is at 11:00. Early or late check-in/check-out may be available upon request, and additional charges may apply.

Are airport shuttle services available?

A roundtrip airport shuttle is provided for a surcharge and is available 24 hours. Guests must contact the property with arrival details before travel to arrange the transfer.

What accessibility features are available for guests with disabilities?

The property features step-free entrances and wheelchair-accessible facilities in public areas. Specific details about room accessibility are not provided.

How is the property situated in relation to key landmarks?

The hotel is located in Naples, just a 4-minute drive from Catacombe di San Gennaro and 8 minutes from Naples National Archaeological Museum. It is approximately 4.4 miles from Via Toledo and 4.8 miles from Castel Nuovo.

What are the policies for guests staying with children?

Children are allowed at the property. All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.

What are the policies regarding extra beds and cribs?

The property offers rollaway beds for a fee of EUR 13.0 per day. Advance request or confirmation may be required for availability.

Hotel Palazzo Argenta in Naples

Average nightly price at Hotel Palazzo Argenta by month, last 12 months (USD)
Month	Average price
January	US$61
February	US$58
March	US$83
April	US$99
May	US$121
June	US$95
July	US$82
August	US$68
September	US$97
October	US$112
November	US$81
December	US$77

What guests think

At Hotel Palazzo Argenta, guests often highlight clean, modern rooms and a generous breakfast, alongside convenient access to the airport, while also noting a mixed-feeling neighborhood, occasional street noise, and that there is no actual airport shuttle.

Service is widely praised as friendly and accommodating, with staff arranging taxis and handling late check-ins smoothly. Rooms are generally modern and comfortable, often on the small side, with a few larger units featuring balconies or in-room tubs. Some reviews cite renovation noise, preset or weak air conditioning, limited parking, sporadic elevator issues, and occasional cleanliness problems such as mold or pests. Overall, expect a practical base near the airport rather than a central, resort-style stay.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

No real airport shuttle is provided despite some listings; the front desk arranges taxis instead. Parking is limited or off-site, the elevator can be unreliable, there is no on-site restaurant, and occasional renovation noise was reported.

Related guest reviews

10

Caryn

19 Jul 2025

·

Stayed 1 night

The front desk is amazing. They order taxis and assist with ideas of where to go and what to eat. The one thing that needs to be more honest is that there IS NO AIRPORT TRANSFER. It says there is on hotels.com but this is not true. The front desk can order you a taxi, but it's very difficult to do over the phone before you arrive.

8

GEORGE

1 Jun 2023

·

Pretty good property in the middle of a busy area. No restaurant on site, but breakfast available. Same menu items we had for all 4 days. Newly renovated units. Plenty of food options nearby

8

Kambiz

7 Jul 2025

·

Stayed 1 night

The hotel in general was good., But , the reservation stated that an airport shuttle service was available; however, upon calling from the airport, I was informed that no such service was provided. The delay of our flight further compounded the issue, as there was a shortage of taxis, making the situation quite challenging especially with children.

8

Maureen

3 Jun 2024

·

Stayed 2 nights

Stayed for two nights while travelling . Hotel is about 15 mins from the airport but a bus or taxi anywhere else. Staff were great and very helpful. Buffet breakfast was good and we were able to use the room one evening to plan our next leg of the journey with friends. Be aware though..there is no free shuttle as was advertised when we booked.

8

Marie

3 Aug 2025

·

Stayed 1 night

Noisy street. Very limited parking

6

Kim

30 Sept 2025

·

Stayed 1 night

I picked this hotel because they said they had an airport shuttle 24/7 online but they do not. They did call and arrange a cab to pick us up which cost us 25euros.

10

Jasmine

13 Oct 2023

·

Stayed 1 night

Overall great experience. The hotel was very clean and the receptionists were friendly. The only issue was there was no airport transfer as stated on hotels.com

10

AMELITA

13 Nov 2025

·

Stayed 2 nights

Excellent stay at this property except for the process of loading and unloading of luggage, it was a challenge since there was no parking available

8

Lucille

14 Oct 2024

·

Stayed 1 night

It was very clean, the staff was helpful & they had a great breakfast. It was great for our overnight before heading to the airport. Be aware that it's a busy, noisy street when the windows are open. The elevator didn't always work. About 20-25 min. cab ride to the airport. 25 Euros in 2024.

8

Heinrich

10 Mar 2023

·

Stayed 1 night

No airport shuttle. Taxi cost E35 for 15 min drive and only take cash. Would be helpful to have USB port in room for international travellers.

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AI-generated summary based on recent guest reviews

Cleanliness

Most reviews describe very clean rooms and public spaces. A minority report issues such as mold in showers, pests, or breakfast fruit left out too long.

Related guest reviews

6

ILEA

18 Nov 2023

·

Stayed 5 nights

My stay was for 5 nights. The room was very clean and quiet and the oversized plush towels and high thread count cotton sheets a nice touch. The bed is a little hard but the pillows were perfect. The hotel staff was really nice. Sadly the neighborhood is in a rougher part of the city and has limited options nearby for food and transit, especially on a Sunday when nothing is open. The room has a pay bar mini-fridge but in this area with such limited resources nearby a fridge for the sole use of hotel guest would be much better. The downside is that the hotel is undergoing major renovations, so from 8AM - 5 PM everyday you hear loud construction noise, which made it difficult to sleep in or take important calls. The breakfast has a ton of selection, however it is left out for hours without items being cycled out or even replenished. If you don't get their by within the first hour things like the yogurt, is warm and the eggs, salmon, sliced meats and are no longer at a temperature safe for consumption. The first day after eating some of the salmon, that was supposed to be served cold but was left out too long, I got really sick. I also noticed that some items were not changed daily, like the moldy fruit that was put out 2 days in a row.

4

Lobna

11 Jan 2026

·

Stayed 2 nights

J'ai demandé une autre chambre car la cabine de douche était pleine de moisissures noires, partout ! Il n'y avait pas d'équivalent et j'ai été déclassé sans aucun geste commercial. Le petit déjeuner était satisfaisant mais le personnel hurlait au lieu de parler, j'ai conscience que les napolitains parlent fort mais pour un 3* j'ai trouvé que le tout n'était pas à la hauteur.

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10

Tony P

17 Nov 2025

·

Stayed 1 night

Room was very clean, courteous and knowledgeable staff that were very helpful. If I go back to Naples I will definitely stay there again.

4

Min Jung

7 Jul 2025

·

Stayed 1 night

Didn't feel very clean. Floors were dirty. Bathroom sink had random splotches. Coat hangers were sticky. Limited food in the area. The staff at the reception is nice though, helped reserve a taxi for early morning.

10

Ramona

23 Sept 2023

·

Stayed 1 night

Very clean

4

Leanna

4 Aug 2023

·

When I lifted the towel from the towel rack, a huge roach crawled out and fell to the floor. I went downstairs to tell them about it and even they though apologized, they said in a way that didn't sound sincere. As if they were annoyed that I even brought it up. The room was small and the window overlooked a dirty alley. The decor was newer so I guess that's why this hotel has decent reviews?? But I am never staying here again.

2

JASMIN

26 Sept 2025

·

Stayed 1 night

Reception was dark when i arrived. Found a ROACH in my room. Receptionist didnt care. He said Naples is like this and its not the hotels problem. I told him the maintenance is the hotels problem! He handed me bug spray . I asked for a housekeeper or if he could spray. He said no, he couldnt leave the desk. He really expected me to breathe in that spray in that tiny room while sleeping. When i came down later he was passed out sleeping on the sofa. Worst hotel ever !!!!!

10

Eric

27 Mar 2025

·

Stayed 3 nights

Nice stay near airport, very clean hotel on a street with lots of places to walk to. Daily room cleaning and tasty breakfast with lots of selections.

10

Clark

26 Sept 2025

·

Stayed 1 night

Stayed here one night after arriving in Napoli late evening. Close to the airport. Clean, modern rooms with AC and good internet. Quick checkin and friendly staff.

8

Ehsan

13 Jun 2025

·

Stayed 3 nights

The room itself was a bit small but reasonably clean. However, the bathroom was very small and had visible mold. One major issue was the number of mosquitoes in both the room and the hotel, I’m not sure why, but I had to request mosquito spray every day. The location was disappointing. The area felt unsafe, people weren’t friendly, and very few spoke English. It’s also quite far from the train station and the city center. Honestly, if you can, avoid staying in Naples. The city didn’t have much to offer. We only stayed there to try the pizza and visit Capri and Pompeii, but later realized that Sorrento is a much better base for both, closer, safer, and more enjoyable. I highly recommend staying in Sorrento instead.

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Rooms

Rooms are modern and comfortable but often compact; some offer balconies or in-room hot tubs. Street noise affects certain rooms, and several guests mentioned preset or weak air conditioning and small showers.

Related guest reviews

8

Manuel

31 Aug 2025

·

Stayed 1 night

The room was good with a modern design.

6

Jacquie

1 Aug 2025

·

Stayed 1 night

This hotel appears to have been recently renovated & it looks quite nice. With an early flight the next morning, we chose this hotel being close to the train station and airport with transfers. It isn't close to either and we had to pay for our transfers, which we were told was actually a taxi. No one responded to our email request for a transfer before we arrived at the hotel. The air conditioning in our room could not be changed on the remote and it was so cold we spent the night huddled under a sheet with no blanket provided to keep us warm. The front staff went off at 11 pm. I found some of the fruit at the breakfast had mold grown on it. It was fortunate we were only at the hotel for one night, but it was disappointing.

6

Perry

20 Sept 2024

·

Stayed 1 night

Hotel was very clean and updated. Room was great with a balcony overlooking the street. Noisy outside but sound insulation was adequate when doors were closed

6

AUREA

16 Jun 2025

·

Stayed 1 night

The place is clean but the room is hot, can’t adjust the control of the air conditioner ( was pre set), the drain in the shower is not draining properly, while taking a shower the water level was to my ankles, took a while to drain the water.

10

NELSON

24 Jul 2025

·

Stayed 1 night

Thai property looks from outside like normal old style building. But inside is like NASA. Really good and newly renovated it, very fashionable and great bathroom with Jacuzzi. We have a blast time here. Good beds, the most important of this placed is the staff, the Italians are very friendly and attentive and they bring the breakfast to the room. You like VIP 😎 thanks.

10

Geraldine

27 Jul 2024

·

Stayed 1 night

Rooms are a bit small but sufficient for an over night before flying out early the next day

10

Clark

26 Sept 2025

·

Stayed 1 night

Stayed here one night after arriving in Napoli late evening. Close to the airport. Clean, modern rooms with AC and good internet. Quick checkin and friendly staff.

10

Dorothy

2 Oct 2025

·

Stayed 1 night

Room was small but efficiently laid out. AC worked great. Bed was comfortable. Very clean. Breakfast was very good. Staff were friendly They advertise shuttle service availability but all they do is call a taxi for you Getting to the airport from there cost 25euro

8

Janet

10 Aug 2025

·

Stayed 1 night

Nice big room with large hot tub in room. Balcony

10

Carlos

13 Aug 2024

·

Stayed 2 nights

Clean Room, Good Breakfast, WifFi worked fine. Shower was small but suitable. Check-in wait was a little lengthy.

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Service

Staff are frequently praised as friendly, attentive, and helpful, efficiently arranging taxis and accommodating early/late schedules. A few guests noted poor communication or issues at night, billing errors, or unfulfilled requests.

Related guest reviews

6

Jacquie

1 Aug 2025

·

Stayed 1 night

This hotel appears to have been recently renovated & it looks quite nice. With an early flight the next morning, we chose this hotel being close to the train station and airport with transfers. It isn't close to either and we had to pay for our transfers, which we were told was actually a taxi. No one responded to our email request for a transfer before we arrived at the hotel. The air conditioning in our room could not be changed on the remote and it was so cold we spent the night huddled under a sheet with no blanket provided to keep us warm. The front staff went off at 11 pm. I found some of the fruit at the breakfast had mold grown on it. It was fortunate we were only at the hotel for one night, but it was disappointing.

8

Lynden

13 Jul 2025

·

Stayed 1 night

I was extremely happy with our room which was beautiful until I tried to take a shower at about midnight only to to find there was NO HOT WATER!! I tried calling the front desk but no answer. I went downstairs to see the guy at the front desk and the glass sliding door was locked. I looked and there was no one at the front desk. I knocked on the glass door off and on for about a minute or 2 and no one came. I dont know if the guy was on a bathroom break or what but NO ONE was there. I returned to my room forced to take a COLD shower. This was quite disappointing. Apart from that and the very limited dining options in the area, I would have rated this hotel a solid 5/5.

10

Carla

20 Nov 2025

·

Stayed 2 nights

Antonio at the front desk was always attentive ready, willing and able to help. Buffet breakfast was magnificent.

4

Amy

13 Jun 2023

·

Stayed 1 night

The main reason I booked this property was because it advertised an airport shuttle. When I requested the shuttle, we were told they don't have one. Also, I had messaged the property right after I booked it to ask about the shuttle and they never responded. I also sent a message to ask for advice on how to get from the train station to the hotel and they didn't respond on thanks either. The staff at the hotel was helpful and called a taxi for us to the airport. The room was simple but nice and clean. The breakfast was excellent.

10

MARLENE

9 Jun 2024

·

Stayed 1 night

Convenient if getting to and from airport. We had to leave hotel at 3:30 am for airport, hotel made the arrangements for us. Front desk very friendly and helpful, especially Alissio. Also allowed us to store two bags for a few days before we returned to hotel for flight home.

10

Jose

28 Sept 2024

·

Stayed 1 night

The front desk staff were incredible! They helped us with every thing we needed. Very impressed with the overall level of service and cleanliness of the hotel. Also, they offered one of the best breakfasts I have ever seen. I would gladly stay here again.

10

Cristo

15 Nov 2025

·

Stayed 1 night

The staff was very friendly and courteous. Great breakfast and the night front desk agent was amazing.

8

Maria

6 Jun 2024

·

Stayed 1 night

We were a group of 8 friends that booked this hotel for it’s proximity to the airport as we had early morning flights…it was a pleasant surprise …the rooms were great, beds, super comfortable, bathrooms, sparkling clean and the service was exceptional….both the young lady at checkin and later on, the young man at reception were most helpful and kind, recommending a great restaurant for lunch that was just down the street…it was so good that we returned for dinner…then directing us to a market that was also within walking distance, and assisted in booking our taxi for the early hour of our departure…..it was good value for the price.

10

Kayla

21 Aug 2023

·

Stayed 4 nights

Front desk staff were very helpful with recommendations for things to do, where to eat, and how to use public transportation!

8

Bruce

6 Sept 2025

·

Stayed 1 night

Very good stay at the hotel. I had paid in advance for the room. However, when I checked out I was forced to pay again.

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Location

Convenient for the airport but far from the historic center; several guests felt the immediate area is busy, dirty, or rough, and street noise is common. Public transport is inconsistent, though buses and some local eateries are nearby.

Related guest reviews

10

Angela

1 Sept 2024

·

Stayed 1 night

El hotel es espectacular, los amenities son muy completos, desayuno 10/10. Lo único esq es un poco lejos del centro.

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8

Daniel Samir

19 Aug 2025

·

Stayed 3 nights

Gute Unterkunft in Neapel. Personal sehr freundlich, Zimmer klein aber fein, in unmittelbarer Umgebung befindet sich ein Restaurant und ein Supermarkt. Das Frühstück ist für ein 3 Sterne Hotel fantastisch, gute Auswahl in super Qualität mit frisch zubereiten Barista Kaffee. Einziger negativer Punkt: Hotel ist etwas weit außerhalb, man ist aber trotzdem mit dem Bus in 30min am Bahnhof Garibaldi (Stadtzentrum und Metrostation) und am Flughafen. Leider verkehren die Buse in Neapel sehr unregelmäßig und ohne Zeitplan. Daher oft lange Wartezeiten. Die Bushaltestelle befindet sich aber nur 2min vom Hotel entfernt. Wir würden definitiv wieder kommen!

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10

Richard

29 May 2025

·

Stayed 1 night

Good location for getting to the airport. Decent neighborhood with options for something to eat.comfortable bed.

6

Mark

21 May 2025

·

Stayed 1 night

We were hoping for somewhere close to the airport and therefor cheap to get to. Unfortunately it was a (standard) 25€ taxi fare to get the relatively short distance there (not safe/practical to walk it) so it defeated the object of staying there. Also a lot of noise outside the hotel (traffic and people) at around 6am. However, the room and staff were nice and the breakfast was good.

8

Marie

3 Aug 2025

·

Stayed 1 night

Noisy street. Very limited parking

4

Rachid

29 Jul 2024

·

Stayed 1 night

The area surrounding the hotel is very dirty and feels unsafe. On Sunday we couldn’t find a taxi passing by and had to walk for half an hour to catch one. The hotel itself is okay but there are no facilities available. Safety is also a concern. Personally I wouldn’t recommend it to anyone!

10

Clark

26 Sept 2025

·

Stayed 1 night

Stayed here one night after arriving in Napoli late evening. Close to the airport. Clean, modern rooms with AC and good internet. Quick checkin and friendly staff.

10

Arlene

8 Aug 2023

·

Stayed 1 night

Great modern little hotel in an area that isn’t as safe. About 12 min drive from the airport. Convenient location but heard the area isn’t as safe. Staff were great and waited for us to check in around 11:30pm. If checking in late make sure to call ahead of time and set it up. Overall great experience!

6

Mike

2 Oct 2023

·

Stayed 1 night

Front desk staff is helpful and friendly. The property is better than average, the location is a little sketchy. Also plan that will cost you €20 to take a taxi from the airport.

10

Humberto

14 Oct 2023

·

Stayed 2 nights

It is a new hotel very clean the reception person gave a very useful information. However the hotel is located faraway from the center of the city. So you will need to used the public transportation.

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Dining

Breakfast is widely praised for variety and quality, with fresh items and local pastries; gluten-free options appear. Some note cold items or a crowded space, and there is no on-site restaurant.

Related guest reviews

6

ILEA

18 Nov 2023

·

Stayed 5 nights

My stay was for 5 nights. The room was very clean and quiet and the oversized plush towels and high thread count cotton sheets a nice touch. The bed is a little hard but the pillows were perfect. The hotel staff was really nice. Sadly the neighborhood is in a rougher part of the city and has limited options nearby for food and transit, especially on a Sunday when nothing is open. The room has a pay bar mini-fridge but in this area with such limited resources nearby a fridge for the sole use of hotel guest would be much better. The downside is that the hotel is undergoing major renovations, so from 8AM - 5 PM everyday you hear loud construction noise, which made it difficult to sleep in or take important calls. The breakfast has a ton of selection, however it is left out for hours without items being cycled out or even replenished. If you don't get their by within the first hour things like the yogurt, is warm and the eggs, salmon, sliced meats and are no longer at a temperature safe for consumption. The first day after eating some of the salmon, that was supposed to be served cold but was left out too long, I got really sick. I also noticed that some items were not changed daily, like the moldy fruit that was put out 2 days in a row.

10

sally

25 Sept 2025

·

Stayed 1 night

Beautiful breakfast offering, best I’ve ever seen

10

Victor

3 Jul 2023

·

Stayed 4 nights

New hotel, very clean, excellent breakfast with very friendly and knowledgeable staff. Two bus lines meters away for Garibaldi central station and airport.

10

Sarah

29 Sept 2024

·

Stayed 1 night

clean, close to shopping and grocery, helpful staff, bountiful breakfast buffet

8

GEORGE

1 Jun 2023

·

Pretty good property in the middle of a busy area. No restaurant on site, but breakfast available. Same menu items we had for all 4 days. Newly renovated units. Plenty of food options nearby

10

Charmaine Yvonne

10 Aug 2025

·

Stayed 1 night

Breakfast had many options including gluten free.

10

Jose

28 Sept 2024

·

Stayed 1 night

The front desk staff were incredible! They helped us with every thing we needed. Very impressed with the overall level of service and cleanliness of the hotel. Also, they offered one of the best breakfasts I have ever seen. I would gladly stay here again.

8

Sheron

9 Sept 2025

·

Stayed 5 nights

The property looks good inside the area no they say locations are nerby thats not true RAPHAEL at the front was very helpful he goes above and beyond well attired intelligently spoken breakfast had many choices but served cold please bear in mind that not a ll cultures eat cold food but overall good

6

Ines

4 Dec 2024

·

Stayed 4 nights

Poor breakfast

10

Alexandre

21 Jul 2025

·

Stayed 1 night

Hotel excelente para quem busca algo próximo ao aeroporto. Limpo, quarto grande, lençóis e toalhas de muito boa qualidade. Café da manhã muito bem servido e gostoso, frutas e frios frescos, ótimo café e doces. Uma ótima pizzaria a poucos minutos a pe. Parabéns ao hotel.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8 $77	9 $95	10
11 $70	12 $79	13 $65	14 $85	15 $117	16 $74	17 $153
18 $81	19 $119	20 $89	21 $87	22 $85	23 $143	24 $89
25 $89	26 $89	27 $99	28 $89	29 $89	30 $80	31 $89

Su	Mo	Tu	We	Th	Fr	Sa
1 $70	2 $70	3 $57	4 $57	5 $57	6 $57	7 $57
8 $52	9 $57	10 $57	11 $57	12 $75	13 $75	14 $75
15 $57	16 $66	17 $75	18 $75	19 $57	20 $57	21 $57
22 $57	23 $57	24 $66	25 $66	26 $66	27 $66	28 $75
29 $84	30 $84

Hotel Palazzo Argenta

Prices for Hotel Palazzo Argenta

Monthly average prices

About this property

Location

Room options

Classic Double Room, 1 Queen Bed

Superior Quadruple Room

Junior Suite, 1 Queen Bed

Classic Single Room, 1 Twin Bed

Deluxe Double Room, 1 Queen Bed

Guest reviews of Hotel Palazzo Argenta

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Hotel Palazzo Argenta

Prices for upcoming dates