Hilton Garden Inn New York Times Square North

Very clean and spacious room! Friendly staff, great location.

My room was very clean. Breakfast was good. The star was my girl Diane and the bellmen. She did our initial check-in. We were early because we wanted to start our mini vacation early, no problem. We came back around 3:00pm and our room wasn’t ready. That was unacceptable to me because we arrived early. We waited a whole hour! I was tired! I watch other people check in and go straight to their room. I had to go and ask was our room ready. I think they forgot we were sitting there. I saw Diane the next morning and she took care of us! Smooches to you Diane. I hope I spelled your name right. Overall it’s a good place to stay. You’re not exactly in Time Square but the location is perfect it’s right in the middle of everything. I would stay here again.

The stay was ok up until the day we were to check out. We were told at check in that we could get late check out. We were then told last minute on Mother's Day that the hotel could not accommodate late check out. We had to completely restructure our plans for our Mother's Day in NY.

The staff, the room, and the overall condition of the hotel property was excellent. All the employees were friendly and helpful. The hotel manager was top notch. And the location on forty six street a quarter block from fifth avenue can't be beat.

It was great. Always very clean and staff friendly and helpful.