Is parking available at the property?

Yes, parking is available at the property. It includes covered self-parking for a fee of USD 50 per day and secured valet parking for USD 65 per day. Reservations are not required.

What type of breakfast is offered and what are the serving hours?

A buffet breakfast is available daily from 7:00 AM to 11:00 AM for a fee of approximately USD 25.00 for both adults and children.

Are pets allowed at the property?

Yes, pets are allowed at the property with a fee of USD 50 per accommodation, per stay, with a maximum fee of USD 75 per stay. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in time is at 3:00 PM and check-out time is at 12:00 PM. Early check-in is available for a fee of USD 35, subject to availability, and late check-out is also available for a fee, subject to availability.

What accessibility features does the property offer for guests with disabilities?

The property features elevators, stair-free paths to the entrance, wheelchair-accessible registration desk, meeting spaces, and on-site restaurant. Additionally, there are well-lit paths to the entrance and valet services for wheelchair-equipped vehicles.

How is the property located in relation to key landmarks?

The property is centrally located in New York, just a 3-minute walk from 5th Avenue and 5 minutes by foot from Rockefeller Center. It is also 0.3 miles from Times Square and Broadway, making it an ideal base for exploring the city.

What are the policies for guests staying with children?

One child 17 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

Hilton Garden Inn New York Times Square North

Average nightly price at Hilton Garden Inn New York Times Square North by month, last 12 months (USD)
Month	Average price
January	US$201
February	US$197
March	US$250
April	US$280
May	US$323
June	US$370
July	US$319
August	US$284
September	US$445
October	US$450
November	US$342
December	US$546

What guests think

At Hilton Garden Inn New York Times Square North, travellers consistently praise the central, walkable location and friendly, helpful staff, while noting compact rooms, occasional elevator delays, and city noise that can affect sleep, especially on lower floors.

Many reviews highlight very clean rooms and public areas, with housekeeping generally reliable. Guests appreciate in-room conveniences like a fridge and microwave, but note small lobbies and limited common space, plus mixed experiences with parking and breakfast value. A practical base for sightseeing-focused stays.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities are straightforward; two elevators can be slow or out of service, and lobby/common areas are small. Parking or valet next door is convenient but pricey for some, with occasional delays.

Related guest reviews

8

Shayna

23 Jun 2025

·

Stayed 2 nights

Our stay was nice and clean! The only complaint we had was valet service, the front desk staff forgot to summon our vehicle and we waited almost an hr. I suggest asking for your vehicle 45minutes before you plan to leave.

8

Md Masudur

30 Jun 2025

·

Stayed 1 night

Only thing the waiting area in reception is very small. So many people waiting all the time.

8

Randall

23 Jun 2025

·

Stayed 2 nights

great location, would be nice to have more public space, buffet area not adjacent to the check-in. freshen lobby area, needs to feel current, lighting, furniture, finishes. rooms are ok.

2

Kristie

27 Dec 2024

·

Stayed 2 nights

Took an hour to get the car valet I had to sit in my car until they took it to the garage. Then just to discover that there is passenger side damage / abrasions to the paint. Luckily enough I take pictures of everything and I got the car detailed the day I arrived in NYC and just to get the car back with damage on Christmas. I’m very agitated. I also paid 150$ for two days of valet and it’s damaged. I am beside myself. Park your own car.

8

michelle

6 Apr 2025

·

Stayed 2 nights

Decent property, area around property is sketchy at night. They only have 2, small, slow elevators. Sometimes you are waiting 10 minutes for one.

6

Michelle

3 Jun 2025

·

Stayed 4 nights

We liked the location of the hotel and staff was friendly. Also, liked that we had a microwave and fridge. However, we didn’t like that our AC unit smelled musty and we had to go buy a spray bc the room smelled so bad. Housekeeping didn’t come until after 4pm. Elevators were slow.

6

Heidi

14 Apr 2025

·

Stayed 5 nights

Not enough elevators!!!

4

Bernice

29 Nov 2025

·

Stayed 3 nights

Upon arrival only one elevator was working so it took a while to get to our room. Day 2 the same thing. We ended up checking out early due to an emergency but had received a notice from the hotel that they would be shutting off the water overnight. The proximity to attractions is great, but be ready to hear traffic noise all night long.

4

Nicole

26 Nov 2025

·

Stayed 3 nights

Staff was lovely, and the location is excellent, but during our stay one of the two elevators was out of service for two days, so getting up and down from the room to the lobby could take up to 15 mins. Also, one of the nights they shut off the water for maintenance issues. I will not stay here again.

8

Andrea

29 Mar 2025

·

Stayed 2 nights

Very good Midtown location and walkable to a lot of must see attractions and subway stations. The rooms are newer and very clean. Gave the property condition 3 stars because there were daily elevator issues, which was particularly frustrating since we were on the top floor. At one point the elevator wouldn’t go up unless someone on your floor pressed the button to go down. So we had to wait or walk up 21 flights of stairs. We waited… I know it’s NYC, but the room wasn’t cheap and in a 21 floor hotel you expect the elevators to work. Basic stuff.

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AI-generated summary based on recent guest reviews

Cleanliness

Reviews frequently mention very clean rooms and public areas with generally reliable housekeeping; a few guests reported lapses such as missed trash or dirty floors.

Related guest reviews

2

Luciana

23 Jun 2025

·

Stayed 8 nights

Staff was dry and cold. Room was dirty, and definitely not cleaned. Called staff for supplies 3 different times and the worker would be short and hang up on my face as he was too busy. Floor was sticky and our feet turned black... shower.. anyways. It was disgusting. We reached out to Expedia and requested a refund and moved to another hotel.

10

Calvin

21 Oct 2025

·

Stayed 4 nights

The place was in a great location and the room was very clean. Housekeeping did a great job.

10

KerryLynn

1 Jul 2025

·

Stayed 2 nights

Great location! Hotel was clean and staff was friendly and accommodating. Would definitely stay here on a future NYC trip.

10

Sarah

14 Apr 2025

·

Stayed 1 night

Enjoyed my stay! The staff were friendly and helpful. The room was clean and upscale. The location was convenient to walk around.

10

Suellyn

27 Nov 2025

·

Stayed 1 night

Friendly, welcoming staff. Check in was quick, clean lobby. Room was super clean and newly renovated. Nice touches such as walk-in shower, full size shower amenities and large LED mirror. Room was very cozy.

10

Rosa

16 Jul 2025

·

Stayed 1 night

So clean and friendly staff and I loved that I can walk everywhere

2

Saad

19 Aug 2025

·

Stayed 1 night

Changed my room from king to double beds which was very uncomfortable and didn’t tell me until after he handed me the key. The AC in the room barely worked. There were bugs on both beds.

10

Phong

22 Jun 2025

·

Stayed 4 nights

cleanliness

10

Wendy

19 Nov 2025

·

Stayed 1 night

Staff were very courteous and the room was spotless. Would definitely stay there again

10

Michelle

1 Sept 2025

·

Stayed 3 nights

I looked at many many properties and finally chose the HGI Times Square and I am so thankful I did. Check-in was quick, the property was clean, the staff very friendly and helpful, the rooms were so clean and the front desk service was so fast when we needed extra linens and towels or additional service. The neighborhood was perfect, two blocks from Times Square and Rockefeller Center. Would stay there again and again.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are compact and modern, often with a fridge and microwave, but storage is limited and some face poor views. Street or elevator noise and loud or weak AC are recurring complaints.

Related guest reviews

6

Gordy

23 Sept 2025

·

Stayed 2 nights

Rooms are very small

6

ashley

19 Aug 2025

·

Stayed 7 nights

Lifts were always broken, so being on the top floor it took quite a long time to get down. Outdated aircon was incredibly loud

6

Pamela

17 Aug 2025

·

Stayed 6 nights

If you like hard Matresses, this is your hotel. King bed rooms are small & cramped. Slow-Close hotel room doors don’t exist here…unfortunately. Neighbors doors SLAM LOUD and vibrate through the room. I would come back again. Great location.

8

Maite

10 Jan 2025

·

Stayed 3 nights

Customer service was the best. Rooms are small, no place for luggage.

6

Lisa

23 Sept 2025

·

Stayed 3 nights

Great Location! The rooms are way smaller then the pictures and the beds are small doubles.

8

arik

17 Aug 2025

·

Stayed 4 nights

Close to the time square but quite so very convenient and walkable . The room is bit smaller than I expected because the total size of the room includes the bathroom that was quite large.

8

Rodrigo

19 Nov 2025

·

Stayed 4 nights

Air condition was not so good, as there was a lot of humidity in the room, apart from that, location is great, personal is very friendly, approachable and always happy to help and advice.

8

LaQuesha

14 Jul 2025

·

Stayed 3 nights

Hotel room was small but clean.

8

Markeisha

13 Jun 2025

·

Stayed 3 nights

Good location. Just a short walk to Times Square, Central Park etc. The staff was friendly, the room was clean upon arrival. My gripes would be the AC unit was extremely loud. Our room had a terrible alley view. Our room wasn’t cleaned until late in the evenings. And the bathroom door in our broken was broken. It took A LOT of force to open and shut the sliding glass door.

6

Deana

22 Sept 2025

·

Stayed 2 nights

Room was nice but the view was horrible, it was a view of an alley with another building on the other side that we had to keep the shades closed at all times or people could look in at us. We were also next to the ice machine so we heard people getting ice throughout the night which kept waking us up!

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Service

Staff are widely praised as friendly and accommodating, assisting with luggage, recommendations, and transport. However, some report bed-type reservations not honored, occasional rudeness, and uneven issue resolution at check-in or during stays.

Related guest reviews

4

Fabiola

1 Aug 2025

·

Stayed 4 nights

Staff rude ; no patient ; no information

6

Tia

20 Jun 2025

·

Stayed 3 nights

Staff was friendly and efficient. Our toilet seat was off the toilet and our room door would not lock. We also had to change rooms from a King to a double bed because the key sensor would not work to allow us into our room. No refunds or credits were offered or given for any of the inconveniences over our 3 night stay. Staff did send engineering/maintenance to fix the toilet seat and door while we were gone for the day.

10

Nancy

29 Aug 2025

·

Stayed 3 nights

The staff at the Hilton Garden went above and beyond. Housekeepers were fantastic! I have never experienced such a kind, helpful, and compassionate group of beautiful people that was working the desk during my stay there. Please share this with all of your staff they deserve to be recognized for their excellence. Nancy Ruby

4

Mary

6 Jan 2025

·

Stayed 3 nights

While I waited over an hour past check-in time for my room which apparently wasn’t ready, customer after customer was checked in and given room keys while I waited. I am absolutely amazed at how ridiculous it was - I waited for 90 minutes past the 3pm check in while everyone else after me got room keys. I was late to my early dinner reservation and generally disgusted. Then yesterday I checked out early but missed check out time by a couple of hours - naturally, when it’s in my favor, the time is strictly followed. So I spent only two nights and paid for three, and I wasn’t checked in when I was contractually supposed to be let into my room. Horrible experience.

10

Lisett

16 Mar 2025

·

Stayed 2 nights

Amazing Staff , Karina was amazing at the front desk , and today we have help from another young and attentive man at the reception who help to set up our taxi to the airport . We are super happy with this hotel

10

Marian

4 Aug 2025

·

Stayed 1 night

The staff went above and beyond to accommodate my needs, when possible. For instance, they agreed to a late check-out at my request. Seeing the staff smiling and doing their best to help made a huge difference. Many thanks to the Hilton hotel for their customer-friendly approach.

4

Sara

17 Jun 2025

·

Stayed 4 nights

I checked in on app but still had to do everything at the front desk. Not a big deal but other hotels I've stayed at that had app check-in, I got a digital key and didn't need to do anything else. We arrived at 4:30pm and the room wasn't ready; they said they still had to clean it. When we finally got our room, the thermostat was turned completely off so it was super hot and stuffy in the room and took a good 30 min to cool off. The room was the tiniest room I've ever stayed in. It would barely fit 1-2 people, but certainly not 4, like our family. There was still trash in the bathroom trash can when we first got in the room. The 3rd day we were there, our key wouldn't work for the elevator or our room (and the digital one wouldn't work either), so I had to go back down to the desk to see what was wrong (thankfully others were on the elevator so I could get back down! You have to use your room key to go up and down the elevator). They blamed the keys not working on me putting it too close to electronics, even though the digital key on the app wasn't working either. Apparently we had been "checked out", even though we still had 2 nights left on our stay. I chose this hotel because it had better reviews than the one I stayed at previously, since it was closer to what we wanted to do. But I would definitely choose the other one 10 times over this one.

10

Tisha

23 Aug 2025

·

Stayed 1 night

From check in to departure, great experience. Great recommendations for food, coffee, pre-theatre options, etc.

8

Robert

25 Nov 2025

·

Stayed 4 nights

This WAS a 5 star review. Location is great, room was small but adequate. Other than slamming doors, a quiet hotel. DO NOT book a airport shuttle with them. They booked the wrong date and therefore we had no ride. They never fessed up to the mistake. They hired us a hoochi mama taxi who tried to scam us...didn't even try to help us in getting our luggage from the trunk. SHAME ON HILTON...and to boot, after checking, their $70 transfer wa the same price as UBER.

2

Alexandre

19 May 2025

·

Stayed 1 night

Reserved a room with a king size for my wife and I. They gave me a small room with 2 single beds… The staff was nice but what’s the point of a reservation if you don’t get what you requested??? Disappointing.

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AI-generated summary based on recent guest reviews

Location

Central Midtown base near Times Square, Rockefeller Center, Broadway, and several subway lines; easy to walk to major sights. Some guests noted street or construction noise depending on room and floor.

Related guest reviews

10

Paul

14 Aug 2025

·

Stayed 4 nights

This was my first stay at this location and I have already booked another stay in October based on my experience. It is very convenient to walk to nearby theaters, stores and restaurants and several major subway lines are very nearby. Considering it is located two blocks from Times Square, it is relatively quiet and the sidewalks are not crowded near the hotel.

10

Le'Nard

18 Aug 2025

·

Stayed 3 nights

The location was close to everything and I was able to walk to the subway, Time Square, Hell Kitchen and the Pier.

8

Kazuo

21 Jul 2025

·

Stayed 5 nights

The location was very convenient to Times Square.

2

Omar

12 Jan 2025

·

Stayed 2 nights

Terrible Never again

8

Sheri

3 Jul 2025

·

Stayed 3 nights

Nice hotel. Great location near Time Square and various NYC attraction. Easy to walk and felt it was in a safe area.

10

JACKIE

5 Apr 2025

·

Stayed 2 nights

So close to Times Square and beautiful walking to Central Park

10

Melissa

23 Jun 2025

·

Stayed 5 nights

Great location

10

Alyssa

19 Oct 2025

·

Stayed 6 nights

This hotel is a great location. It is a short walk to both to Times Square and Rockefeller Center so it is great for tourists wanting to walk in NYC. The room was super clean. I was expecting normal hotel room size, but they definitely fit whatever they can into the space they have. There isn't much space for storage for suitcases, so we ended up putting them under the desk, which worked for us. While the space was smaller than expected, it was a great place to stay for our vacation.

10

Steve

11 Aug 2025

·

Stayed 4 nights

Great central location

10

Michelle

1 Sept 2025

·

Stayed 3 nights

I looked at many many properties and finally chose the HGI Times Square and I am so thankful I did. Check-in was quick, the property was clean, the staff very friendly and helpful, the rooms were so clean and the front desk service was so fast when we needed extra linens and towels or additional service. The neighborhood was perfect, two blocks from Times Square and Rockefeller Center. Would stay there again and again.

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AI-generated summary based on recent guest reviews

Dining

On-site breakfast feedback is mixed, with several calling it limited or overpriced, while others found it fine. There’s an attached or adjacent restaurant and many dining options nearby.

Related guest reviews

10

Jose Enrique

8 Apr 2025

·

Stayed 5 nights

Awesome hotel right near Times Square and the restaurant was phenomenal

8

Cecilia

10 Jul 2025

·

Stayed 3 nights

My stay was enjoyable overall, but the breakfast was overpriced and offered limited options.

10

Benjamin

5 Feb 2025

·

Stayed 3 nights

Excellent hotel close to time square, friendly staff and the best Thai food you’ll ever eat across the street!

10

Denise

27 Apr 2025

·

Stayed 4 nights

Great place to stay, staff was very nice and helpful. The restaurant in the hotel was not very goid and the staff in there were very rude and food was not that good

8

Natalie

15 Jun 2025

·

Stayed 2 nights

The room was clean. No complimentary breakfast costs $25.00 per person. The food was not 25.00 worth of food. Tasted like $10.00 breakfast.

8

Shannon

22 Jun 2025

·

Stayed 2 nights

Clean but was nothing but a hotel. In the pictures it looks like there is a roof top but there isn’t. The bar is a restaurant next store. Room was clean and comfy.

8

Clarissa

22 Mar 2025

·

Stayed 3 nights

Good hotel overall. Best Thai restaurant literally across the street.

8

David

10 Aug 2025

·

Stayed 5 nights

Good location, average room size for Manhattan near Times Square. Clean rooms and good breakfast.

8

Patti

30 Aug 2025

·

Stayed 3 nights

I wish that there was more common area to hang out in. It looks like there is a bar area but only when restaurants is open next door

10

Ha

9 Jul 2025

·

Stayed 1 night

This hotel is clean and nice. Staffs are super friendly and helpful. parking is right next to the hotel if you choose to use self-park, we used valet, I think the price is reasonable. Breakfast was good. We enjoyed our stay.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $1,068	2 $460	3 $477	4 $715	5 $572	6	7 $1,168
8 $268	9 $370	10 $459	11 $592	12 $494	13 $495	14
15 $258	16 $472	17	18 $528	19 $351	20 $391	21
22 $268	23 $224	24 $364	25	26 $698	27	28 $390
29 $258	30 $407

Hilton Garden Inn New York Times Square North

Prices for Hilton Garden Inn New York Times Square North

Monthly average prices

About this property

Location

Room options

City Room, 1 King Bed, City View

Standard Room, 1 King Bed with Sofa Bed, Balcony

Standard Room, 2 Double Beds, Balcony

City Room, 2 Double Beds, City View

Standard Room, 1 King Bed, Balcony

Standard Room, 1 King Bed, Accessible

Standard Room, 2 Double Beds

Standard Room, 1 King Bed, Accessible, Balcony (Hearing)

Standard Room, 2 Double Beds (Hearing)

Standard Room, 2 Double Beds, Accessible (Mobility & Transfer Shower)

Standard Room, 1 King Bed

Standard Room, 1 King Bed, Accessible (Mobility, Hearing & Transfer Shower)

Guest reviews of Hilton Garden Inn New York Times Square North

What guests think

Property policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Hilton Garden Inn New York Times Square North

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21	22 $622	23	24
25 $231	26 $385	27 $640	28	29 $462	30 $564	31