Is parking available at the property?

Yes, free valet parking is available on-site, although parking is limited.

Are pets allowed at the property?

No pets are allowed at the property, including service animals.

What are the check-in and check-out times?

Check-in is from 14:00 to 23:00, and check-out is at 12:00. Early or late check-in/check-out may be available upon request and could incur additional charges.

Is there an airport shuttle service available?

Yes, an airport shuttle service is available for a surcharge of VND 400,000 per vehicle (one-way, maximum occupancy 4).

What accessibility features are available for guests with disabilities?

The property features step-free entrances and wheelchair-accessible facilities, including public areas and rooms. Additional accessibility features may be available; guests are encouraged to inquire directly for specific needs.

What is the location of the property in relation to key landmarks?

The property is centrally located in Ho Chi Minh City, within a 5-minute drive of Dong Khoi Street and Ben Thanh Market. It is approximately 0.5 miles from Saigon River and 2.4 miles from Bui Vien Walking Street.

Does the property have a swimming pool?

Yes, the property features both indoor and outdoor swimming pools. However, one of the swimming pools will be closed seasonally from August 1 to December 31.

Are children allowed at the property?

Yes, children are welcome at the property.

The Metropole Suites & Residences

What guests think

At The Metropoles - Sy's Home, guests praise clean, modern apartments and helpful, responsive hosts, while recurring concerns include misleading photos about short‑term access to the gym and pool and frequent construction noise from the still‑developing complex.

Many reviews highlight a convenient, sometimes central location with strong security and generally quiet surroundings, though a few note it is not within easy walking distance of major sights. Rooms are spacious and well equipped, with fast Wi‑Fi, comfortable beds, and some great views. Expect a comfortable apartment stay with attentive support, but confirm amenity access and anticipate daytime construction noise.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Multiple guests report that advertised gym and pool access is unavailable for short‑term stays, and ongoing construction around the complex creates regular noise. Some note secure parking and other conveniences, but these are mentioned less consistently.

Related guest reviews

10

Lyudmila

May 3, 2024

·

Stayed 1 night

The on-site car rental service made exploring the surrounding areas a breeze. I could conveniently rent a car and embark on day trips or scenic drives.

8

Oliverio

Mar 30, 2024

·

The apartment complex had a secure bike parking area, providing residents with a safe and convenient place to store their bicycles

6

David

Apr 22, 2025

·

Stayed 2 nights

We weren't allowed access to the gym or pool area. When we asked about the getting access the pool or gym area on our final night stay, we were ghosted and they didn't reply. The next day, we checked out.

4

William

Dec 10, 2025

·

Stayed 8 nights

The apartment does not provide gym or pool access to shop term guest as advertised on the listing photos. I was told by the host they used to be available but it is no longer available. The are construction noises every day. Drilling and hammering.

8

Farahkhan

May 3, 2024

·

Stayed 1 night

The on-site parking facilities were convenient and secure. I had peace of mind knowing that my car was in asafe and monitored area throughout my stay

8

Jimeno

May 12, 2024

·

Stayed 1 night

I cannot think of anything bad to say about the facilities or staff. The room was kept perfectly, the pool, restaurant and lobby were all beautiful. It made our 4 day stay wonderful

10

Galimi

Apr 22, 2024

·

Stayed 1 night

The on-site laundry facilities were a game-changer, especially for longer stays. I could conveniently wash and dry my clothes without having to leave the accommodation.

4

CLARRISE ANNE

Dec 10, 2025

·

Stayed 7 nights

The apartment does not provide access to pool of gym for short term guest as advertised on the photos. The photos are misleading. The apartment I stayed had construction noise every day. Lots of hammering and drilling.

10

Deitz

May 12, 2024

·

Stayed 1 night

Everything was great here. With amazing staff that answer any question. A delicious breakfast, a clean room with enough space for everything, and of course the best part which is gym access to a real gym located in the mall. So you never have to worry about anything when you come here. It was truly one of my best stays anywhere in the world

10

Caleb

Oct 28, 2024

·

Stayed 3 nights

Place was clean. They allowed me to check in early due to my flight arriving early. I was also allowed to check out late. Staff have an excellent level of communication and are very helpful. One thing to be aware of, is that this complex is not finished. There is a lot of construction around which will be a problem to anyone who is sensitive to noise. If you are on a holiday in Saigon, you should also be aware that it is not within waking distance of any attractions that you may want to see. For someone who lives in Vietnam, or who knows how to easily organise their own transport this place is fantastic. For someone on a holiday, who wants to be in amongst the hustle and bustle of Saigon, this place would not be suitable. I regularly visit Saigon, and this is my first time staying at this property, after this visit, I will add this as a place I will stay regularly.

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Cleanliness

Reviews repeatedly describe apartments as clean and well maintained.

Related guest reviews

8

Connie

Apr 5, 2024

·

Stayed 1 night

Die Wohnung war sauber, komfortabel und hatte eine tolle Aussicht. Die Lage war perfekt, mit Restaurants und Geschäften in Gehweite. Das Personal war aufmerksam und sorgte dafür, dass wir alles hatten, was wir brauchten. Sehr empfehlenswert!

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8

Asmaa

May 3, 2024

·

Stayed 1 night

The apartment was clean and well-maintained, creating a pleasant and comfortable environment.

10

Janet

Apr 5, 2024

·

O apartamento é espaçoso, limpo e bem equipado. A localização é conveniente, com fácil acesso a lojas e restaurantes. A equipe é simpática e prestativa. Recomendo

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8

Bruce

Apr 5, 2024

·

Stayed 1 night

このホテルのサービスは素晴らしかったです。スタッフは私の滞在が快適で楽しいものになるように全力を尽くしてくれました。部屋は広々として清潔で、アメニティも一流でした。この地域を訪れる方にはぜひこのホテルをおすすめします

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8

Elisabet

Apr 5, 2024

·

이 호텔의 서비스는 탁월했습니다. 직원들은 저의 숙박이 편안하고 즐거운 시간이 되도록 최선을 다해주었습니다. 방은 넓고 깨끗하며 편의시설도 일류였습니다. 이 지역을 방문하는 모든 분들에게 이 호텔을 적극 추천합니다

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10

Irene

Apr 5, 2024

·

Stayed 1 night

このホテルのサービスは素晴らしかったです。スタッフは私の滞在が快適で楽しいものになるように全力を尽くしてくれました。部屋は広々として清潔で、アメニティも一流でした。この地域を訪れる方にはぜひこのホテルをおすすめします

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10

Polly

Apr 19, 2024

·

Stayed 1 night

I had an exceptional experience at this apartment. The cleanliness was remarkable, and the attention to detail in the decor made it feel like a luxurious home away from home

10

Caleb

Oct 28, 2024

·

Stayed 3 nights

Place was clean. They allowed me to check in early due to my flight arriving early. I was also allowed to check out late. Staff have an excellent level of communication and are very helpful. One thing to be aware of, is that this complex is not finished. There is a lot of construction around which will be a problem to anyone who is sensitive to noise. If you are on a holiday in Saigon, you should also be aware that it is not within waking distance of any attractions that you may want to see. For someone who lives in Vietnam, or who knows how to easily organise their own transport this place is fantastic. For someone on a holiday, who wants to be in amongst the hustle and bustle of Saigon, this place would not be suitable. I regularly visit Saigon, and this is my first time staying at this property, after this visit, I will add this as a place I will stay regularly.

8

Tommy

Apr 5, 2024

·

La posizione è ottima, l'appartamento è pulito e confortevole. Il personale è cordiale e disponibile. Abbiamo trascorso un soggiorno meraviglioso!

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8

Paray

May 12, 2024

·

Stayed 1 night

Situated right in Saigon Centre, the hotel offers great convenience. The room is very comfortable and clean and the stay was fabulous. Will come back again when I am in Ho Chi Min city.

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Rooms

Apartments are modern, spacious, and comfortable, with good workspaces, fast reliable Wi‑Fi, and some excellent views. Nearby construction can cause daytime noise, though a few note effective sound insulation.

Related guest reviews

10

Abimael

May 3, 2024

·

Stayed 1 night

The apartment's spacious work desk and comfortable chair were perfect for those who need to work or study during their stay.

10

Laitila

May 7, 2024

·

Stayed 1 night

The apartment had a reliable and fast internet connection, allowing me to work or stream content without any issues.

10

Scelsi

May 7, 2024

·

Stayed 1 night

The apartment had a spacious and well-designed work area, making it convenient for business travelers

10

Keanum

Apr 22, 2024

·

Stayed 1 night

The apartment was well-insulated, keeping the noise from outside to a minimum and ensuring a peaceful environment

10

Mirabelle

Apr 9, 2024

·

Stayed 1 night

The view from the balcony was absolutely breathtaking. I spent many relaxing moments admiring the stunning scenery and city skyline.

10

Luke

Apr 19, 2024

·

Stayed 1 night

The apartment had a modern and stylish interior design, creating a pleasant and inviting atmosphere

10

Seymour

Apr 6, 2025

·

Stayed 1 night

Great place, great view

10

Makoto

Apr 19, 2024

·

Stayed 1 night

The apartment's Wi-Fi connection was fast and reliable, allowing me to stay connected and work remotely during my stay.

10

Md

Apr 19, 2024

·

Stayed 1 night

I was pleasantly surprised by the spaciousness of the apartment. It had ample room for my family, and the separate bedrooms provided privacy. The fully equipped kitchen was a bonus

10

Esau

Apr 9, 2024

·

Stayed 1 night

The bed in the apartment was incredibly comfortable, providing a restful night's sleep. The quality of the mattress and bedding exceeded my expectations.

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AI-generated summary based on recent guest reviews

Service

Service is friendly, communicative, and flexible, with hosts resolving issues quickly and accommodating early check‑in and late checkout. One review reports poor response regarding gym access.

Related guest reviews

6

David

Apr 22, 2025

·

Stayed 2 nights

We weren't allowed access to the gym or pool area. When we asked about the getting access the pool or gym area on our final night stay, we were ghosted and they didn't reply. The next day, we checked out.

10

Maurice

Apr 19, 2024

·

Stayed 1 night

The host was incredibly accommodating and went above and beyond to ensure a comfortable and enjoyable stay.

10

Muleme

Apr 9, 2024

·

Stayed 1 night

The host was incredibly accommodating and went above and beyond to ensure a comfortable and enjoyable stay.

8

Flagg

Apr 22, 2024

·

Stayed 1 night

The host was flexible with check-in and check-out times, accommodating my schedule and making the process convenient.

10

Penny

May 3, 2024

·

Stayed 1 night

The host was friendly and welcoming, making me feel at ease from the moment I arrived.

8

Wyatt

Apr 19, 2024

·

Stayed 1 night

The host provided clear and detailed instructions for check-in, making the process smooth and hassle-free

10

Caleb

Oct 28, 2024

·

Stayed 3 nights

Place was clean. They allowed me to check in early due to my flight arriving early. I was also allowed to check out late. Staff have an excellent level of communication and are very helpful. One thing to be aware of, is that this complex is not finished. There is a lot of construction around which will be a problem to anyone who is sensitive to noise. If you are on a holiday in Saigon, you should also be aware that it is not within waking distance of any attractions that you may want to see. For someone who lives in Vietnam, or who knows how to easily organise their own transport this place is fantastic. For someone on a holiday, who wants to be in amongst the hustle and bustle of Saigon, this place would not be suitable. I regularly visit Saigon, and this is my first time staying at this property, after this visit, I will add this as a place I will stay regularly.

10

Teresa

May 3, 2024

·

Stayed 1 night

There was a temporary issue with the availability of hot water in the shower of the apartment. Nevertheless, the host promptly contacted the maintenance team and ensured that the problem was resolved in a timely manner. Their quick response and effective resolution were highly appreciated.

10

Mildren

May 12, 2024

·

Stayed 1 night

Exceptional Service

10

Crowder

May 3, 2024

·

Stayed 1 night

During my stay, there was a leak in the bathroom of the apartment. However, the host immediately contacted a plumber who resolved the issue in a timely manner. Their responsiveness and dedication to guest satisfaction were remarkable

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AI-generated summary based on recent guest reviews

Location

Feedback frequently notes a convenient, often central location near Saigon Centre, public transport, and dining, with strong security and quiet surroundings. Some mention ongoing construction nearby and that it is not easily walkable to major attractions.

Related guest reviews

10

Juanis

Mar 30, 2024

·

Stayed 1 night

La ubicación del apartamento estaba cerca de supermercados o tiendas de comestibles, facilitando las compras y abastecimiento de alimentos

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8

Hollie

Apr 9, 2024

·

Stayed 1 night

The apartment's close proximity to a vibrant nightlife scene allowed for easy access to bars, clubs, and entertainment venues.

10

Iwan

Apr 9, 2024

·

Stayed 1 night

The location of this place is superb, with easy access to nearby attractions and public transportation. It made exploring the city a breeze.

10

Benjamin

Mar 29, 2024

·

L'appartement était bien situé, avec des commodités tellesque des supermarchés et des pharmacies à proximité

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8

Bonura

May 12, 2024

·

Stayed 1 night

Great location

10

Michael

Apr 19, 2024

·

Stayed 1 night

The location of this accommodation is unbeatable. It's conveniently situated near public transportation, popular attractions, and a wide range of dining options. Perfect for exploring the city

10

Teri

Jan 24, 2025

·

Stayed 1 night

社区很安静

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10

Novel

May 7, 2024

·

Stayed 1 night

Conveniently located near a variety of restaurants and cafes, making it easy to find delicious dining options.

10

Caleb

Oct 28, 2024

·

Stayed 3 nights

Place was clean. They allowed me to check in early due to my flight arriving early. I was also allowed to check out late. Staff have an excellent level of communication and are very helpful. One thing to be aware of, is that this complex is not finished. There is a lot of construction around which will be a problem to anyone who is sensitive to noise. If you are on a holiday in Saigon, you should also be aware that it is not within waking distance of any attractions that you may want to see. For someone who lives in Vietnam, or who knows how to easily organise their own transport this place is fantastic. For someone on a holiday, who wants to be in amongst the hustle and bustle of Saigon, this place would not be suitable. I regularly visit Saigon, and this is my first time staying at this property, after this visit, I will add this as a place I will stay regularly.

8

Paray

May 12, 2024

·

Stayed 1 night

Situated right in Saigon Centre, the hotel offers great convenience. The room is very comfortable and clean and the stay was fabulous. Will come back again when I am in Ho Chi Min city.

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Dining

Not enough information in reviews.

Related guest reviews

10

Damian

May 12, 2024

·

Stayed 1 night

Since Saigon is so hot, please have ice always available in the pantry. Great stay!

10

Peregrine

May 12, 2024

·

Stayed 1 night

Amazing location . Amazing place . New property a must visit . Special very generous with the free pantry and free mini bar

8

Jimeno

May 12, 2024

·

Stayed 1 night

I cannot think of anything bad to say about the facilities or staff. The room was kept perfectly, the pool, restaurant and lobby were all beautiful. It made our 4 day stay wonderful

10

Deitz

May 12, 2024

·

Stayed 1 night

Everything was great here. With amazing staff that answer any question. A delicious breakfast, a clean room with enough space for everything, and of course the best part which is gym access to a real gym located in the mall. So you never have to worry about anything when you come here. It was truly one of my best stays anywhere in the world

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
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18	19	20	21	22	23	24
25	26	27	28 $56	29 $64	30 $74	31 $74

Su	Mo	Tu	We	Th	Fr	Sa
1 $93	2 $93	3 $93	4 $94	5 $94	6 $94	7 $94
8 $94	9 $94	10 $94	11 $94	12 $94	13 $94	14 $94
15 $94	16 $94	17 $94	18 $94	19 $94	20 $94	21 $94
22 $94	23 $94	24 $94	25 $94	26 $94	27 $94	28 $94
29 $94	30 $94

The Metropole Suites & Residences

About this property

Location

Room options

Deluxe Apartment, 3 Bedrooms

Deluxe Apartment, 1 Bedroom, Balcony, City View

Deluxe Apartment, 2 Bedrooms, Balcony, City View

Deluxe Apartment, 3 Bedrooms, Balcony, City View

Deluxe Apartment, 1 Bedroom, City View

Deluxe Apartment, 2 Bedrooms, City View

Guest reviews of The Metropole Suites & Residences

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about The Metropole Suites & Residences

Prices for upcoming dates