Is parking available at the property?

Free valet parking is available on-site, and parking is designated as on-site.

Does the hotel allow pets?

No pets and no service animals are allowed at this property.

What are the check-in and check-out times?

Check-in is at 14:00, and check-out is at 11:30. Early or late check-in/check-out may be available upon request and could incur additional charges.

Where is the hotel located in relation to key landmarks?

The hotel is located steps from West Lake and is a 3-minute drive from Dong Xuan Market. It is 1.7 miles from Quan Chuong Gate and 2.2 miles from Thang Long Water Puppet Theatre.

What are the hotel’s policies regarding children?

Children are welcome at the property.

MoonLight Tay Ho Apartments in Hanoi

Average nightly price at MoonLight Tay Ho by month, last 12 months (USD)
Month	Average price
January	$32
February	$30
March	$31
April	$29
May	$23
June	$24
July	$25
August	$27
September	$27
October	$27
November	$33
December	$30

What guests think

At MoonLight Tay Ho, travelers highlight a scenic lakeside setting in Tay Ho, spacious apartment-style rooms with kitchens and laundry, and consistently friendly, hands-on staff who assist with recommendations, early check-ins, upgrades, and tour arrangements.

Many appreciate the rooftop terrace with city and lake views and the quiet surroundings near cafes and convenience stores. Cleanliness feedback is mixed, with generally tidy rooms but recurring reports of dirty common areas, odors, insects or mosquitoes. Rooms are comfortable yet not flawless, with some noting small bathrooms or missing shower curtains, quick-to-run-out hot water, occasional weak water pressure or Wi‑Fi, and a few windowless units. Expect a scenic, good-value base with practical amenities.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

A rooftop terrace with lake and city views is a recurring highlight; beyond that, facilities described in reviews are basic with few extras noted.

Related guest reviews

10

francis

Jul 29, 2025

·

Stayed 8 nights

Great hotel and staff, couldn’t ask for anything better! Would definitely go back, Alice, Tony at front desk go out of their way to make you happy, definitely ‘ above and beyond’, owner and manager are great too, room cleaning was done regularly, coffee shop downstairs was so convenient and staff excellent too! Love this place!

10

Isabelle

Aug 16, 2025

·

Stayed 6 nights

Such an amazing stay. Liam, Alice and Tony we're super kind and helpful. I was fortunate enough to upgrage to the suite with the fish pond and this room made my stay extra special. Very close to everything going on in Hanoi whilst also remaining peacefull and quiet. Also had the oppertunity to book a day trip to Halong bay through the travel agent in the reception which was extreamly convienient and even when I miss the bus pick up (slight miscommunication) I was raced to the bus to get on board. Highly recomend staying at MoonLight Tay Ho and I plan on staying here again next year when I visit again with my family.

10

MIKU

Oct 3, 2024

·

Stayed 4 nights

清潔で広く綺麗なホテル。スタッフは英語を話すことができ、常に親切で素敵でした。立地は旧市街から少し距離があるので騒がしくないのがとても気に入りました。駐車場から裏口に抜ける近道を通ると沢山の飲食店のある道に出られます。またハノイを訪れたらここを選ぶでしょう。

10

Vasthi

Jan 25, 2026

·

Stayed 3 nights

Nette studio, je merkt niks van de drukte van de stad en er is een dakterras waar je een mooi uitzicht hebt op het meer en de stad. Personeel is zeer behulpzaam, dankzij Alice mochten we na een lange vlucht eerder inchecken om even bij te komen van de reis. Top verblijf!

8

kyungwon

Dec 25, 2023

·

Stayed 2 nights

시설은 최신식이라 좋았음. 602호는 호수뷰가 아니라 아쉬움. 호텔 접근성이 많이 떨어지는듯 하나 다행히 GRAB은 잘 다님

6

Mai Lee

Jul 21, 2023

·

Stayed 2 nights

Power went out and internet was iffy kept going in and out of connection

8

Satoko

Nov 30, 2023

·

Stayed 1 night

A new cozy convenient service apartment hotel, in front of Tây hồ and walking distance to sightseeing places, local shopping and dining street close by. Young friendly staff is available 24 hrs.

10

HONG NHUNG

Oct 21, 2025

·

Stayed 3 nights

The lake is beautiful during sunset and sunrise. Lots of storage space in the room. Appreciated the 24/7 front desk.

10

Koki

Dec 1, 2025

·

Stayed 7 nights

とても良いと思います。洗濯機もついていますし、台所もあります。屋上はとても眺めが良いです。

10

PATRICIA

Jan 11, 2026

·

Stayed 3 nights

Logement propre clair et idéalement situé au bord du lac. Il y a un rooftop qui permet davoir une belle vue sur Hanoï.

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Cleanliness

Overall cleanliness is mixed: many note clean rooms and periodic housekeeping, but recurring issues include a dirty lift, dusty or stained items, unpleasant bathroom or sewage odors, and occasional insects or mosquitoes.

Related guest reviews

6

Dung Phuong Thi

Oct 14, 2025

·

Stayed 1 night

Small, limited services and staff assistance, not clean.

6

Noriko

Dec 24, 2024

·

When we arrive at hotel, inside of lift was sooo dirty.... I asked the staff to clean it, but he didn't do that.

4

Fabiana

Jan 1, 2026

·

Stayed 4 nights

very dirty

4

Faye

Apr 3, 2024

·

Stayed 1 night

It was a rather equipped service apartment but cleanliness could be improved - floor was dusty when we arrived and floor mat towel was stained. It was uncomfortable to walk around the house barefoot or in white socks. Water pressue from shower head was low and splatters out of the bath tub easily

10

MAYUKO

Apr 14, 2025

·

Stayed 13 nights

旧市街から少し離れていてタイ湖に面しているので、静かでした。歩いて行ける距離にカフェがたくさんありました。コンビニも近かったです。 2週間滞在しましたが、室内もとても綺麗で、キッチンや洗濯乾燥機、バスタブがあるのがとてもよかったです。水回りもとても綺麗です。２日に1回ペットボトルの水を２本いただき、足りない分はロビーのウォーターサーバーから汲んでOKだったので、水を買わずにすみました。清掃も２日1回入ってくれます。長期で来られる方には特におすすめします。受付のAliceさんとLiamさんもとても親切でした。ありがとうございました。

10

Thuy Tien

Sep 24, 2025

·

Stayed 1 night

clean room good staff

10

Alex

Dec 15, 2024

·

Nice place to stay. Room was very clean, spacious and the receptionist Alice was very nice and super helpful.

10

Paulina

Oct 31, 2023

·

The location is great as it is very close to the West Lake and attractions. It doesn't take too long to go to Old Quarter too. If you don't want to be in the heart of the busyness and still want to be close enough for convenience, it is a great location. The staff are very friendly and helpful, service is excellent. It's also convenient to have a washer/dryer. It was clean and very decent for the price you pay. The only issue we had is there was no shower curtain for the bathtubs so the bathroom floor got super wet every time we showered.

6

REIKA

Jan 2, 2024

·

Stayed 3 nights

下水の臭いがしたことと、蚊が多かった。

10

PATRICIA

Jan 11, 2026

·

Stayed 3 nights

Logement propre clair et idéalement situé au bord du lac. Il y a un rooftop qui permet davoir une belle vue sur Hanoï.

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Rooms

Spacious, quiet, apartment-style units with kitchens and in-room washer/dryers are widely praised, and some offer lake views; drawbacks include small bathrooms or missing shower curtains, limited hot water, occasional low water pressure, a few windowless rooms, and inconsistent Wi‑Fi.

Related guest reviews

10

David

Mar 6, 2025

·

Stayed 6 nights

Excellent location in Tay Ho. Short walk to cafes and coffee shops. Great view of the lake.

8

Francesca

Jan 29, 2024

·

Stayed 3 nights

Wonderful staff who were there to help at every moment. The rooms are cute -- the studio is perfect for anyone who wants to cook, wash clothes, etc. The shower runs out of hot water within a few minutes so you have to be quick, but other than that, it's perfect!

10

Nguyen Minh Anh

Sep 8, 2024

·

Stayed 4 nights

Condition is very good. They have a good service, but I can't contact at the first time, I have to find another number phone on google to contact to the hotel. Another thing is internet connection is very slow.

10

Holden

Jun 20, 2025

·

Stayed 2 nights

The room was super nice and quiet, a washer and dryer was a much-needed addition, and the staff was very helpful. Alice took great care of us and went out of her way to tell us about her favorite places to eat and let us keep our luggage in the lobby since our bus didn't arrive until later that night.

10

Wilberth

Feb 29, 2024

·

Stayed 4 nights

The place is amazing, room 705 had the perfect view to the lake, very useful that we had laundry and dryer machine in the room , many options to eat and drink around. Definitely I can recomend it and for sure I will stay here again.

10

MAYUKO

Apr 14, 2025

·

Stayed 13 nights

旧市街から少し離れていてタイ湖に面しているので、静かでした。歩いて行ける距離にカフェがたくさんありました。コンビニも近かったです。 2週間滞在しましたが、室内もとても綺麗で、キッチンや洗濯乾燥機、バスタブがあるのがとてもよかったです。水回りもとても綺麗です。２日に1回ペットボトルの水を２本いただき、足りない分はロビーのウォーターサーバーから汲んでOKだったので、水を買わずにすみました。清掃も２日1回入ってくれます。長期で来られる方には特におすすめします。受付のAliceさんとLiamさんもとても親切でした。ありがとうございました。

8

Satoko

May 3, 2025

·

Stayed 2 nights

Like a home in Hanoi. Friendly staff are all helpful. Location is good and easy to go anywhere in Hanoi. Only problem- you may stay in a room without windows. If you plan to stay in Hanoi like living, this is the place to stay.

10

yi zong

Jan 31, 2024

·

Stayed 4 nights

Really clean and nice place to stay at. The only down side, is that it takes a while to heat up the hot water for shower. And once heated up, you only have about 15 min of hot water before it goes cold!

8

David

Oct 28, 2025

·

Stayed 3 nights

Overall good, friendly helpful staff with quick response only negative thing was the bathroom (small and didn't have shower curtain).

10

Victor

May 8, 2025

·

Stayed 5 nights

Really great hotel, nice big all equipped rooms!

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Service

Service stands out as friendly and very helpful, with staff assisting in early check-ins, local tips, bookings, and occasional upgrades; a few guests reported limited assistance or contact difficulties.

Related guest reviews

10

francis

Jul 29, 2025

·

Stayed 8 nights

Great hotel and staff, couldn’t ask for anything better! Would definitely go back, Alice, Tony at front desk go out of their way to make you happy, definitely ‘ above and beyond’, owner and manager are great too, room cleaning was done regularly, coffee shop downstairs was so convenient and staff excellent too! Love this place!

6

Dung Phuong Thi

Oct 14, 2025

·

Stayed 1 night

Small, limited services and staff assistance, not clean.

10

Chikara

May 26, 2025

·

Stayed 1 night

予約前からワッツアップで旅行のプランを提案してくれたり、直前の空港ハイヤー手配、朝の車の手配、全て完璧にしてもらいました。部屋の設備も充実で、家電も充実しています。とにかく値段よりもとても内容が素晴らしかったです。

8

Joe

Jun 29, 2025

·

Stayed 3 nights

Good basic room, excellent helpful customer service from Alice and Liam, really friendly and more than happy to assist with any request!

10

Isabelle

Aug 16, 2025

·

Stayed 6 nights

Such an amazing stay. Liam, Alice and Tony we're super kind and helpful. I was fortunate enough to upgrage to the suite with the fish pond and this room made my stay extra special. Very close to everything going on in Hanoi whilst also remaining peacefull and quiet. Also had the oppertunity to book a day trip to Halong bay through the travel agent in the reception which was extreamly convienient and even when I miss the bus pick up (slight miscommunication) I was raced to the bus to get on board. Highly recomend staying at MoonLight Tay Ho and I plan on staying here again next year when I visit again with my family.

10

Holden

Jun 20, 2025

·

Stayed 2 nights

The room was super nice and quiet, a washer and dryer was a much-needed addition, and the staff was very helpful. Alice took great care of us and went out of her way to tell us about her favorite places to eat and let us keep our luggage in the lobby since our bus didn't arrive until later that night.

10

Vasthi

Jan 25, 2026

·

Stayed 3 nights

Nette studio, je merkt niks van de drukte van de stad en er is een dakterras waar je een mooi uitzicht hebt op het meer en de stad. Personeel is zeer behulpzaam, dankzij Alice mochten we na een lange vlucht eerder inchecken om even bij te komen van de reis. Top verblijf!

10

Alex

Dec 15, 2024

·

Nice place to stay. Room was very clean, spacious and the receptionist Alice was very nice and super helpful.

10

Tony

Aug 5, 2025

·

Stayed 3 nights

Great location and very helpful staff. I would stay here again

10

VAN TUAN

Jul 8, 2023

·

Stayed 1 night

店員が優しくて無理でロームをアップしてくれました。

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Location

Lakeside Tay Ho location is praised as quiet and scenic with cafes and shops nearby; it’s convenient but not central, with the Old Quarter reachable by a short ride or a longer walk.

Related guest reviews

10

HAN JAE

Dec 10, 2025

·

Stayed 6 nights

호수와 바로 붙어 있어서 산책하기 좋습니다. 상점(특히 편의점. Cirkle k)도 걸어갈 수 있습니다

10

David

Mar 6, 2025

·

Stayed 6 nights

Excellent location in Tay Ho. Short walk to cafes and coffee shops. Great view of the lake.

10

Faye

May 5, 2025

·

Stayed 1 night

We had a very comfortable stay here, we particularly enjoyed how spacious our room was, the hotel location on the bay, and how helpful and friendly the staff at the front desk were!

8

Anh Tuan

Dec 10, 2024

·

Stayed 2 nights

Nice and spacious room. Convenient location to local restaurants.

10

Isabelle

Aug 16, 2025

·

Stayed 6 nights

Such an amazing stay. Liam, Alice and Tony we're super kind and helpful. I was fortunate enough to upgrage to the suite with the fish pond and this room made my stay extra special. Very close to everything going on in Hanoi whilst also remaining peacefull and quiet. Also had the oppertunity to book a day trip to Halong bay through the travel agent in the reception which was extreamly convienient and even when I miss the bus pick up (slight miscommunication) I was raced to the bus to get on board. Highly recomend staying at MoonLight Tay Ho and I plan on staying here again next year when I visit again with my family.

10

MAYUKO

Apr 14, 2025

·

Stayed 13 nights

旧市街から少し離れていてタイ湖に面しているので、静かでした。歩いて行ける距離にカフェがたくさんありました。コンビニも近かったです。 2週間滞在しましたが、室内もとても綺麗で、キッチンや洗濯乾燥機、バスタブがあるのがとてもよかったです。水回りもとても綺麗です。２日に1回ペットボトルの水を２本いただき、足りない分はロビーのウォーターサーバーから汲んでOKだったので、水を買わずにすみました。清掃も２日1回入ってくれます。長期で来られる方には特におすすめします。受付のAliceさんとLiamさんもとても親切でした。ありがとうございました。

10

MIKU

Oct 3, 2024

·

Stayed 4 nights

清潔で広く綺麗なホテル。スタッフは英語を話すことができ、常に親切で素敵でした。立地は旧市街から少し距離があるので騒がしくないのがとても気に入りました。駐車場から裏口に抜ける近道を通ると沢山の飲食店のある道に出られます。またハノイを訪れたらここを選ぶでしょう。

10

Paulina

Oct 31, 2023

·

The location is great as it is very close to the West Lake and attractions. It doesn't take too long to go to Old Quarter too. If you don't want to be in the heart of the busyness and still want to be close enough for convenience, it is a great location. The staff are very friendly and helpful, service is excellent. It's also convenient to have a washer/dryer. It was clean and very decent for the price you pay. The only issue we had is there was no shower curtain for the bathtubs so the bathroom floor got super wet every time we showered.

10

Violette

Mar 5, 2024

·

This property was perfect! Walking distance from everything! 30 minute walk into the centre, the owner and receptionist gave us their numbers incase we needed any recommendations or suggestions or any basic needs really. Room was lovely and sound proofed. Lovely area. Will come back here again!

10

PATRICIA

Jan 11, 2026

·

Stayed 3 nights

Logement propre clair et idéalement situé au bord du lac. Il y a un rooftop qui permet davoir une belle vue sur Hanoï.

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Dining

Not enough information in reviews.

Related guest reviews

10

francis

Jul 29, 2025

·

Stayed 8 nights

Great hotel and staff, couldn’t ask for anything better! Would definitely go back, Alice, Tony at front desk go out of their way to make you happy, definitely ‘ above and beyond’, owner and manager are great too, room cleaning was done regularly, coffee shop downstairs was so convenient and staff excellent too! Love this place!

10

David

Mar 6, 2025

·

Stayed 6 nights

Excellent location in Tay Ho. Short walk to cafes and coffee shops. Great view of the lake.

10

Yoshiyuki

Dec 4, 2023

·

Stayed 4 nights

It’s clean and quiet. But there is a lively local shop/eatery area just behind this hotel, which is very convenient. I liked the surroundings of the hotel, and often walked around the Tay Ho lake. A lady, Alice, at the reception spoke decent English and helped me a lot understand the local market.

8

Anh Tuan

Dec 10, 2024

·

Stayed 2 nights

Nice and spacious room. Convenient location to local restaurants.

10

Wilberth

Feb 29, 2024

·

Stayed 4 nights

The place is amazing, room 705 had the perfect view to the lake, very useful that we had laundry and dryer machine in the room , many options to eat and drink around. Definitely I can recomend it and for sure I will stay here again.

10

MIKU

Oct 3, 2024

·

Stayed 4 nights

清潔で広く綺麗なホテル。スタッフは英語を話すことができ、常に親切で素敵でした。立地は旧市街から少し距離があるので騒がしくないのがとても気に入りました。駐車場から裏口に抜ける近道を通ると沢山の飲食店のある道に出られます。またハノイを訪れたらここを選ぶでしょう。

8

Satoko

Nov 30, 2023

·

Stayed 1 night

A new cozy convenient service apartment hotel, in front of Tây hồ and walking distance to sightseeing places, local shopping and dining street close by. Young friendly staff is available 24 hrs.

10

Violette

Mar 5, 2024

·

This property was perfect! Walking distance from everything! 30 minute walk into the centre, the owner and receptionist gave us their numbers incase we needed any recommendations or suggestions or any basic needs really. Room was lovely and sound proofed. Lovely area. Will come back here again!

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20 $24	21 $23	22 $29	23 $29	24 $31
25 $25	26 $24	27 $27	28 $28	29 $31	30 $29	31 $36

Su	Mo	Tu	We	Th	Fr	Sa
1 $29	2 $30	3 $30	4 $30	5 $34	6 $35	7
8 $30	9 $30	10	11	12 $48	13 $35	14 $32
15	16 $44	17 $30	18 $30	19 $33	20 $33	21
22 $44	23 $36	24	25	26 $32	27 $34	28 $39
29	30 $30

MoonLight Tay Ho

Prices for MoonLight Tay Ho

Monthly average prices

About this property

Location

Room options

Deluxe Double Room

Premium Double Room

Panoramic Room

Traditional Apartment

Studio

Superior Double Room

Grand Double Room

Panoramic Apartment

Luxury Apartment

Family Apartment

Guest reviews of MoonLight Tay Ho

What guests think

Property Policies

Check-in instructions

Good to know

FAQs about MoonLight Tay Ho

Prices for upcoming dates