Hyatt Regency Houston West

Name: Hyatt Regency Houston West
Address: 13210 Katy Freeway, Energy Corridor, Houston, Houston (and vicinity), Texas, United States of America, Houston, Harris County, United States of America
Rating: 8.47

Amenities

Parking
Restaurant
Swimming pool
Fitness Room/Gym
Business Center
Disabled Access

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Property description

Don't miss out on recreational opportunities including an outdoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.

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Guest reviews

8.5

Very good

Based on 1,214 verified reviews

What guests think

AI-generated summary based on recent guest reviews

At Hyatt Regency Houston West, guests consistently praise the striking atrium with koi ponds and the friendly staff, while noting that the rooms feel dated and that maintenance issues like unreliable hot water and inconsistent air conditioning recur.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

6

Jacob

2 weeks ago

·

Stayed 1 night

It was cool

8

Carla

2 weeks ago

·

Stayed 3 nights

clean room; front staff unaware of restaurant not answering room service call; no hot water hotel wide - not notified and staff stated were unaware of what maintenance was doing nor time line on repair; older facility needing updates; comfortable bed, AC effective

10

Teri

3 weeks ago

·

Stayed 1 night

Restaurant was woefully understaffed and missing almost every wine on the list. Food was subpar also per the server food items not available. That being said property was well maintained and room was clean. Really large hotel which is probably hard to fill.

6

Diana

3 weeks ago

·

Stayed 4 nights

This is the second time I have stayed at this hotel and it is kept VERY cold - bring a sweater and long pants in the summer. Dining menu is limited. Wait staff in restaurant and bar are excellent.

2

Sukhpreet

4 weeks ago

·

Stayed 1 night

Very old room, it has been many may year I had not seen spring mattress, bad smell, bathroom was smelly, front desk staff is very rude in responding, not know how to talk with kids, kids went to get the food for fish he lies and said no food but giving my to others.

13210 Katy Freeway, Energy Corridor, Houston, Houston (and vicinity), Texas, United States of America

Location

With a stay at Hyatt Regency Houston West in Houston (Memorial), you'll be a 3-minute drive from Bear Creek Pioneers Park and 7 minutes from Memorial City Mall. This hotel is 12.4 mi (20 km) from Katy Mills Mall and 16.2 mi (26.1 km) from Downtown Aquarium.

Darrell Tully Stadium(1.4 miles)

Bear Creek Pioneers Park(1.9 miles)

Topgolf Houston - Katy(2.3 miles)

RAC Conference Center(3.4 miles)

CityCentre(3.7 miles)

Houston Community College - Energy Corridor(3.7 miles)

More location info

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 23:59

Before 11:00

Security deposit

USD 100 per accommodation on arrival.

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

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Hyatt Regency Houston West

Amenities

Property description

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Guest reviews

Very good

What guests think

Location

Property Policies

Check-in instructions

Security deposit

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Optional extras

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Amenities

Property description

Book on Vio

Guest reviews

Very good

What guests think

Location

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

Have a question?

Similar properties

Hyatt Regency Houston West