Is parking available at the hotel?

Self parking is available on-site for a fee of EUR 25 per day. Access to the parking area is via 131 Rue du Lyret.

What type of breakfast is offered and what are the serving hours?

A buffet breakfast is available daily from 6:30 AM to 10:30 AM for a fee of approximately EUR 30 for adults and EUR 12 for children.

Does the hotel allow pets?

Pets are allowed at the hotel for a fee of EUR 12 per pet, per day. Service animals are exempt from fees.

What are the check-in and check-out times?

Check-in is from 4:00 PM until 11:59 PM, and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

Are airport shuttle services available?

Airport shuttle services are available, but specific pricing and arrangements should be confirmed directly with the hotel.

What accessibility features does the hotel offer?

The hotel has limited wheelchair accessibility, including step-free entrances and facilities for guests with disabilities. However, specific details on accessible rooms and amenities should be confirmed with the hotel.

Where is the hotel located in relation to key attractions?

The hotel is centrally located in Chamonix-Mont-Blanc, within a 10-minute walk of Aiguille du Midi Cable Car and Chamonix - Planpraz Ski Lift. It is also close to several attractions, including Planards Adventure Park (0.1 km) and Casino Le Royal Chamonix (0.4 km).

Does the hotel have a swimming pool?

The hotel features both indoor and outdoor heated pools. Specific operational hours and seasonal availability should be confirmed with the hotel.

What are the hotel's policies for guests staying with children?

Children are welcome at the hotel, and kids can stay for free up to a certain age, which should be confirmed with the hotel.

What are the policies regarding extra beds and cribs?

The hotel offers rollaway beds for a fee of EUR 50 per night, and advance request or confirmation is required. Specific details about cribs should be confirmed directly with the hotel.

Grand Hôtel des Alpes

What guests think

Reviews of Grand Hôtel des Alpes consistently praise its friendly, attentive staff and central Chamonix location, with many guests enjoying comfortable rooms with Mont Blanc views and an appealing spa area with a pool, hot tub, and sauna.

Rooms and shared spaces are frequently described as clean. Some noted mixed or pricey breakfast, occasional steam or sauna limitations, and absent or limited air conditioning. For a quieter stay, consider booking a room away from the main street.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

The spa with pool, hot tub and sauna is a highlight for many, and some guests praised massages. A few noted steam or sauna limitations or outages, and parking or garage assistance was appreciated.

Related guest reviews

8

marc

Aug 17, 2025

·

Stayed 1 night

Hotel est très bien situé, suite sympathique, spa aussi, petit déjeuner un peu en dessous du standard 5 etoiles et donc un peu chère, personnel très bien

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10

Richard

Oct 3, 2023

·

Stayed 1 night

My husband and I stopped at this hotel on the way back to the U.K. from Rome. The help we received from the lady on reception, and especially the Porter, regarding finding parking for our Land Rover and race box was exceptional. The Porter, especially, went above and beyond by leading my husband to a suitable car park and bringing him back to the hotel in the shuttle bus. Outstanding service!!! The previous week at a nearby hotel called Le Refuge the help was non existent. In fact, the hostility was awful. Everything at Grand Hotel was wonderful. Nearby restaurants. Also, the view of Mont Blanc from our room was breathtaking. We didn’t have the time on this trip to fully enjoy the hotel and its surroundings, but we will definitely be back to do just that.

8

Carole

Aug 11, 2024

·

Stayed 2 nights

Hôtel en plein centre disposant d'un garage très appréciable mais n'est pas à la hauteur du service d'un cinq étoiles

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10

Samuel

Oct 15, 2025

·

Stayed 1 night

Highlight of our stay in Chamonix wonderful place. Nice hot tub. Incredible dining at the chefs dinner. Great place.

10

Piper

Sep 1, 2023

·

Stayed 1 night

The people were so nice here! We'd just finished the TMB and splurged for a 5 star hotel, we totally enjoyed this place! We used the spa and pool but thought it was weird that the sauna and steam room were only available from 5-9pm, i wish they'd have it open all the time. The hot tub/spa could have been hotter too. We highly recommend starting here.

10

Rohit

Aug 14, 2023

·

Stayed 1 night

Personal walk through of the room. Accommodated our request for extended parking. Nice rooms.

10

LYNDA

Jul 28, 2023

·

Stayed 1 night

Beautiful hotel! The spa is well-equipped with a pool and sauna. Plus, I had a massage by Joanna, which was amazing and much needed after a day of walking and thin air up on Mont Blanc. The reception’s managers were both extremely helpful and very pleasant.

10

Scott

Jul 18, 2025

·

Stayed 1 night

Great hotel in a nice area with shopping and restaurants nearby. Beautiful room with great view of Mont Blanc. We did not use the pool but it looked very inviting.

10

Laurie

Aug 29, 2025

·

Stayed 2 nights

Excellent hotel, nice and clean. Staff were attentiveness, provided extras (nice little treat) when purchasing. Spa is open from 9am-9pm which again was good after a days walking the hills. Great location, right in the centre of Chamonix The street can be loud, (UTMB was being held the week we were there) however we were provided with ear plugs. Highly recommended a Mountain View, just stunning

10

bruce

Jun 22, 2024

·

Stayed 1 night

Great service, good spa amazing hot pool. Only downfall was the steam room was working when I first checked but not later, sauna was a fine alternative.

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Cleanliness

Cleanliness is praised across reviews, with rooms and shared areas described as clean or spotless.

Related guest reviews

10

Ryan

Feb 8, 2026

·

Stayed 5 nights

Wonderfull experience. The hotel is clean, well located and courteously managed. Francesca is a gem…

10

Helen

Sep 17, 2023

·

Stayed 1 night

The staff at this hotel are exceptional. Rooms are comfortable, clean and quiet. Love this hotel.

10

Alexander

Sep 5, 2024

·

Stayed 3 nights

Lovely view from the room / balcony of Mont Blanc. However, the balcony was tiny - only fit 1 chair, but still nice to have as a solo traveler. Staff was courteous and room was clean.

10

Romain

Jan 9, 2026

·

Stayed 1 night

A la hauteur d’un 5 étoiles. Chambre nickel, service parfait, spa très bien, personnel très aidant souriant et agreable

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10

Laurie

Aug 29, 2025

·

Stayed 2 nights

Excellent hotel, nice and clean. Staff were attentiveness, provided extras (nice little treat) when purchasing. Spa is open from 9am-9pm which again was good after a days walking the hills. Great location, right in the centre of Chamonix The street can be loud, (UTMB was being held the week we were there) however we were provided with ear plugs. Highly recommended a Mountain View, just stunning

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AI-generated summary based on recent guest reviews

Rooms

Rooms are comfortable, many with balconies or views of Mont Blanc or the river. Street-facing rooms can be noisy, and a few guests mentioned absent or limited air conditioning.

Related guest reviews

10

Troy

Jul 14, 2023

·

Stayed 2 nights

Location couldn't have been better, with walking access to shops, restaurants and all of the attractions. Had a room overlooking the promenade and access to the back porch to see Mont Blanc. Front desk staff was very nice and helpful, and assisted with dinner reservations. No air conditioning, but windows opened for ventilation. Hotel had umbrellas available during a day of rain.

10

Chad

Aug 31, 2024

·

Stayed 2 nights

Super friendly and helpful staff. Comfortable beds. Great balcony overlooking the river. Would definitely stay here again!

10

Helen

Sep 8, 2023

·

Stayed 1 night

Front desk staff was amazingly helpful. Room was very comfortable and quiet. Would definitely stay here again.

10

Richard

Oct 3, 2023

·

Stayed 1 night

My husband and I stopped at this hotel on the way back to the U.K. from Rome. The help we received from the lady on reception, and especially the Porter, regarding finding parking for our Land Rover and race box was exceptional. The Porter, especially, went above and beyond by leading my husband to a suitable car park and bringing him back to the hotel in the shuttle bus. Outstanding service!!! The previous week at a nearby hotel called Le Refuge the help was non existent. In fact, the hostility was awful. Everything at Grand Hotel was wonderful. Nearby restaurants. Also, the view of Mont Blanc from our room was breathtaking. We didn’t have the time on this trip to fully enjoy the hotel and its surroundings, but we will definitely be back to do just that.

4

Hussein

Jul 17, 2023

·

Stayed 3 nights

I was booked for a suite for 3 nights from 10th to 13th July. During check in they told me there is issue with AC and I cannot use AC during the night for bedroom and living room suite. It was very difficult for me to sleep without AC and didn't expect such situation for 5 star hotel for 500$ per night ! 3 nights were most difficult for me at this hotel

8

roger

Aug 16, 2025

·

Stayed 1 night

Very nice hotel great location. However I booked a brevant view room that was on the noisy Main Street - I’d book a room on other side. Breakfast was not great for 30 euros. But lovely hotel

10

Helen

Sep 17, 2023

·

Stayed 1 night

The staff at this hotel are exceptional. Rooms are comfortable, clean and quiet. Love this hotel.

10

Alexander

Sep 5, 2024

·

Stayed 3 nights

Lovely view from the room / balcony of Mont Blanc. However, the balcony was tiny - only fit 1 chair, but still nice to have as a solo traveler. Staff was courteous and room was clean.

10

Scott

Jul 18, 2025

·

Stayed 1 night

Great hotel in a nice area with shopping and restaurants nearby. Beautiful room with great view of Mont Blanc. We did not use the pool but it looked very inviting.

10

Laurie

Aug 29, 2025

·

Stayed 2 nights

Excellent hotel, nice and clean. Staff were attentiveness, provided extras (nice little treat) when purchasing. Spa is open from 9am-9pm which again was good after a days walking the hills. Great location, right in the centre of Chamonix The street can be loud, (UTMB was being held the week we were there) however we were provided with ear plugs. Highly recommended a Mountain View, just stunning

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AI-generated summary based on recent guest reviews

Service

Service is a standout, with many guests praising friendly, attentive, and proactive staff; several noted exceptional help at reception and with parking.

Related guest reviews

10

Stephanie

Jul 13, 2022

·

Stayed 1 night

This was a short stay, but the staff was incredibly helpful over the few hours we were there. We were starting a trek of the full Tour - the hotel stored our luggage, washed some of our clothes, and held our jewelry in their safe. They helped us with a dinner reservation too. The only downfall is that it is on a main square and when you sleep with the windows open, you can hear anyone staying out late and talking loudly. It's not a big party town, though, so regular noise was minimal and the fan they provided helped drown out quite a bit. This definitely won't stop us from staying here again!

10

Robin

Apr 28, 2024

·

Stayed 3 nights

Loved it here! This place makes you feel on top of the world. We felt like the staff were old friends - and the place is elegant, but comfortable.

10

Richard

Oct 3, 2023

·

Stayed 1 night

My husband and I stopped at this hotel on the way back to the U.K. from Rome. The help we received from the lady on reception, and especially the Porter, regarding finding parking for our Land Rover and race box was exceptional. The Porter, especially, went above and beyond by leading my husband to a suitable car park and bringing him back to the hotel in the shuttle bus. Outstanding service!!! The previous week at a nearby hotel called Le Refuge the help was non existent. In fact, the hostility was awful. Everything at Grand Hotel was wonderful. Nearby restaurants. Also, the view of Mont Blanc from our room was breathtaking. We didn’t have the time on this trip to fully enjoy the hotel and its surroundings, but we will definitely be back to do just that.

10

Ryan

Feb 8, 2026

·

Stayed 5 nights

Wonderfull experience. The hotel is clean, well located and courteously managed. Francesca is a gem…

10

Fredrik

Jul 27, 2025

·

Stayed 1 night

Great staff and nice ambiance

10

Michael

Feb 10, 2024

·

Stayed 5 nights

Francesca was an amazing help! Great hotel!

10

Chinghui

Dec 17, 2023

·

Stayed 2 nights

counter staff are friendly and considerate. Have a wonderful experience.

10

Jeffrey

Jul 27, 2024

·

Stayed 2 nights

The staff were very courteous and professional. Highly recommend.

10

Stanley

Jul 12, 2024

·

Stayed 5 nights

Great staff, beautiful rooms would go there again and again

10

Romain

Jan 9, 2026

·

Stayed 1 night

A la hauteur d’un 5 étoiles. Chambre nickel, service parfait, spa très bien, personnel très aidant souriant et agreable

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Location

Central, walkable location close to shops and restaurants, with easy access to area attractions. Some street-facing rooms experience noise.

Related guest reviews

10

Troy

Jul 14, 2023

·

Stayed 2 nights

Location couldn't have been better, with walking access to shops, restaurants and all of the attractions. Had a room overlooking the promenade and access to the back porch to see Mont Blanc. Front desk staff was very nice and helpful, and assisted with dinner reservations. No air conditioning, but windows opened for ventilation. Hotel had umbrellas available during a day of rain.

10

Stephanie

Jul 13, 2022

·

Stayed 1 night

This was a short stay, but the staff was incredibly helpful over the few hours we were there. We were starting a trek of the full Tour - the hotel stored our luggage, washed some of our clothes, and held our jewelry in their safe. They helped us with a dinner reservation too. The only downfall is that it is on a main square and when you sleep with the windows open, you can hear anyone staying out late and talking loudly. It's not a big party town, though, so regular noise was minimal and the fan they provided helped drown out quite a bit. This definitely won't stop us from staying here again!

8

marc

Aug 17, 2025

·

Stayed 1 night

Hotel est très bien situé, suite sympathique, spa aussi, petit déjeuner un peu en dessous du standard 5 etoiles et donc un peu chère, personnel très bien

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10

William

Feb 27, 2023

·

Stayed 6 nights

My wife and I stayed at the Grand Hotel for our honeymoon. The hotel is beautiful, staff is exceptional and the hotel in conveniently located in the center of town. Would recommend this to any of our friends/family who are are looking to vacation in Chamonix.

10

Richard

Oct 3, 2023

·

Stayed 1 night

My husband and I stopped at this hotel on the way back to the U.K. from Rome. The help we received from the lady on reception, and especially the Porter, regarding finding parking for our Land Rover and race box was exceptional. The Porter, especially, went above and beyond by leading my husband to a suitable car park and bringing him back to the hotel in the shuttle bus. Outstanding service!!! The previous week at a nearby hotel called Le Refuge the help was non existent. In fact, the hostility was awful. Everything at Grand Hotel was wonderful. Nearby restaurants. Also, the view of Mont Blanc from our room was breathtaking. We didn’t have the time on this trip to fully enjoy the hotel and its surroundings, but we will definitely be back to do just that.

8

Carole

Aug 11, 2024

·

Stayed 2 nights

Hôtel en plein centre disposant d'un garage très appréciable mais n'est pas à la hauteur du service d'un cinq étoiles

Translate

8

roger

Aug 16, 2025

·

Stayed 1 night

Very nice hotel great location. However I booked a brevant view room that was on the noisy Main Street - I’d book a room on other side. Breakfast was not great for 30 euros. But lovely hotel

10

Ryan

Feb 8, 2026

·

Stayed 5 nights

Wonderfull experience. The hotel is clean, well located and courteously managed. Francesca is a gem…

10

Scott

Jul 18, 2025

·

Stayed 1 night

Great hotel in a nice area with shopping and restaurants nearby. Beautiful room with great view of Mont Blanc. We did not use the pool but it looked very inviting.

10

Laurie

Aug 29, 2025

·

Stayed 2 nights

Excellent hotel, nice and clean. Staff were attentiveness, provided extras (nice little treat) when purchasing. Spa is open from 9am-9pm which again was good after a days walking the hills. Great location, right in the centre of Chamonix The street can be loud, (UTMB was being held the week we were there) however we were provided with ear plugs. Highly recommended a Mountain View, just stunning

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AI-generated summary based on recent guest reviews

Dining

Breakfast received mixed feedback and was seen as poor value by some.

Related guest reviews

10

Troy

Jul 14, 2023

·

Stayed 2 nights

Location couldn't have been better, with walking access to shops, restaurants and all of the attractions. Had a room overlooking the promenade and access to the back porch to see Mont Blanc. Front desk staff was very nice and helpful, and assisted with dinner reservations. No air conditioning, but windows opened for ventilation. Hotel had umbrellas available during a day of rain.

10

Stephanie

Jul 13, 2022

·

Stayed 1 night

This was a short stay, but the staff was incredibly helpful over the few hours we were there. We were starting a trek of the full Tour - the hotel stored our luggage, washed some of our clothes, and held our jewelry in their safe. They helped us with a dinner reservation too. The only downfall is that it is on a main square and when you sleep with the windows open, you can hear anyone staying out late and talking loudly. It's not a big party town, though, so regular noise was minimal and the fan they provided helped drown out quite a bit. This definitely won't stop us from staying here again!

8

marc

Aug 17, 2025

·

Stayed 1 night

Hotel est très bien situé, suite sympathique, spa aussi, petit déjeuner un peu en dessous du standard 5 etoiles et donc un peu chère, personnel très bien

Translate

10

Felix

Mar 8, 2025

·

Stayed 3 nights

Nachmittags feines kleines Angebot in der Hotellobby mit Süssem, toller Ski Shuttle Service. Suite tip top. Kleiner Spa Bereich. Kein Restaurant und Ski Room sehr einfach und ziemlich alt.

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10

Samuel

Oct 15, 2025

·

Stayed 1 night

Highlight of our stay in Chamonix wonderful place. Nice hot tub. Incredible dining at the chefs dinner. Great place.

8

roger

Aug 16, 2025

·

Stayed 1 night

Very nice hotel great location. However I booked a brevant view room that was on the noisy Main Street - I’d book a room on other side. Breakfast was not great for 30 euros. But lovely hotel

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Grand Hôtel des Alpes

About this property

Location

Room options

Double Room, River View

Double Room (Coté Massif Mont Blanc)

Suite, 1 Bedroom (Coté Massif Mont Blanc)

Suite, 1 Bedroom (Des Glaciers)

Small Classic Double Room

Suite, 1 Bedroom (De L'ancienne Tour)

Suite, 1 Bedroom (Coté Bedroomévent)

Double Room with Air Conditioning (Honeymoon)

Suite, 1 Bedroom (Edelweiss)

Double Room (Coté Bedroomévent)

Guest reviews of Grand Hôtel des Alpes

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Grand Hôtel des Alpes

Prices for upcoming dates