Guest house Maria Francesca

We went to check in and the first thing we asked was where was the listed safe? He said there was not safe. I then asked about the listed breakfast. He said there was no breakfast. He could see that my wife was upset and offered to call Expedia an give us a refund. We accepted his offer and left to find other accomadations. I am giving the porperty a bad review because he lied to us and never called expedia to process a refund. When I called ecpedia of course they say he has not contacted them and when expedia called him he dose no pick up the phone. I tried to message him through expedia but no reply. Now I know why he said he would refund our money because he kept our money and then could rent the room out again.

Eliott, the nice young man worked at the guesthouse was very kind and helpful. The room was clean and the guesthouse was safe. The room was comfortable and quiet for Naples. It’s about a 10 minute walk from the Napoli Centrale train station. I highly recommended this guesthouse.

Very hard to communicate with the property when arrived. Area around the property didn’t look safe. Hot water was not stable.

Within walking distance from the Naples Central train station. Host was very helpful.

owner was not there when i arrived and member of family only spoke italian