Name: ANZ Hotels Scranton
Address: 300 Meadow Avenue, South Side, Scranton, Pennsylvania, United States of America, Scranton, Lackawanna County, US
Price range: US$66–US$130 per night
Rating: 8.25

What guests think

Across recent reviews, Anz Hotels Scranton draws steady praise for friendly staff and value and a convenient off I-81 location, while recurring concerns include dated rooms, inconsistent cleanliness, limited amenities, and a basic, often understocked breakfast with early hours.

Guests frequently mention closed or nonfunctional bar and hot tub, and mixed experiences with the pool. Many found rooms comfortable enough for short stays, but noise and hot water issues appear in several reports. Overall, expect a budget-friendly, no-frills stay.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities are limited: the bar and restaurant are typically closed, the hot tub is often out of service, and pool experiences range from clean and warm to closed or short on towels. The small gym receives occasional praise.

Related guest reviews

10

Robin

27 Apr 2025

·

Stayed 1 night

Tristan and crew were so friendly and informative. We took advantage of a dinner suggestion and another store recommendation too. To-go breakfast was generous. Coffee hot and plentiful. Pool very clean and relaxing.

4

Cindy

2 Aug 2024

·

Stayed 1 night

Kind of shabby place. Emoloyees were very nice, but condition of the hotel not so great. Pool not ooen. Hot tub not working

8

Miesha

2 Jul 2025

·

Stayed 1 night

The pool's not open, that's the only bummer.

10

Paul

24 Feb 2025

·

Stayed 1 night

This hotel is a gem in Scranton, PA. It has a beautiful, vast lobby area with a bar and restaurant, although both were not open, there is a magnificent potential. The room was clean, comfortable and well stocked. Best of all were the staff, who were all welcoming and friendly. In particular, the receptionist I first met, I think his name is Terrence, was wonderful. He exuded such a positive and enthusiastic attitude, I couldn’t help but smile and relax. This was a great feeling after a long day on a frigid highway. Cheers to ANZ and their terrific team in Scranton.

10

Ann

26 Aug 2023

·

Stayed 1 night

Excellent value. The gym had a good selection of equipment and the pool looked nice.

8

Daniel

27 Apr 2025

·

Stayed 1 night

Beautiful pool

8

Schwindt

20 Apr 2024

·

Stayed 2 nights

Bar area was not open at all, look like they were renavating some things

8

Samantha

20 Jul 2025

·

Stayed 1 night

Friday Checked us in and she was amazing! Had a clog in the bathroom sink and they fix it immediately. Great hotel. Heated pool. It was nice.

8

Samuel

10 May 2025

·

Stayed 1 night

We liked the very friendly woman at the desk! I believe her name was Friday! The shower water was a little cold and the pool was closed sadly but we enjoyed our stay nonetheless!

10

Kris

3 Sept 2023

·

Stayed 1 night

This is such a nice hotel! We're coming back in October and we already agreed on staying here again. The hot tub is under construction but the pool is clean and warm. Staff was so friendly. Breakfast was a decent spread of choices. Pool is open til 12 yall!! Ive never stayed anywhere that is open beyond 10. I guess its under new management and they are headed in the right direction.

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Cleanliness

Cleanliness feedback is inconsistent: many guests found rooms and common areas clean, while others reported mold, odors, stained linens, and missed housekeeping or poorly cleaned bathrooms.

Related guest reviews

6

Bob

14 Jul 2024

·

Stayed 2 nights

Staff was very friendly. Room was not cleaned fully before we arrived and the rug was damp. Room had musty smell. Breakfast was good.

4

Deborah

12 Apr 2025

·

Stayed 1 night

The outside of the property was well kept and updated as was the lobby and breakfast area. The staff were very pleasant and friendly. The room was something else. It was not updated, there was mold under the pealing off wall paper and the room was not clean. The water never got beyond tepid.

10

Jeannette

24 Aug 2025

·

Stayed 1 night

Hotel is located across from a mini shopping center. Hotel is very clean. Rooms as well!

6

Colleen

1 Sept 2024

·

Stayed 2 nights

My room was full of black mold I took videos and photos of the same. No unflavored cream for the coffee. I only had one washcloth in my room. The staff was amazingly friendly and wonderful. I did not complain to anyone about the mold as I don’t know how they could have compensated me so why bother.

2

Lionel

27 Apr 2025

·

Stayed 1 night

Walked into the room. There were water stains on the ceiling with black mold on them. The bathroom was dirty and had hair everywhere.

10

Ja'lyn

1 Oct 2025

·

Stayed 1 night

Staff were super sweet both checking in and out. Quite cleanly, there were a few things I’d prefer were a bit more detailed as far as cleaning but overall enjoyed my stay.

4

Jason

17 Sept 2025

·

Stayed 1 night

No hot water for shower. I opened the hot taps on the sink and tub and it was barely warm after more than 10 minutes. This was 7/8am. Sabrina at the front desk told me that it was normal to have to leave the water running on full for more than 15-20 minutes to get hit water in this building and that that was completely reasonable. Extremely wasteful and also inconvenient. I didn't have this problem when I stayed there when it was Sheraton. I also found lingerie tags on my floor from a previous occupant. No telling how poorly the rest of the room was cleaned. Sabrina didn't feel that was necessary to bring up to her manager for some reason. Overall room itself was average.

10

Carole

12 Jul 2025

·

Stayed 1 night

Spacious room and very clean. Good decor. The front desk clerk could be more friendly. But overall i enjoyed my one night and will recommend to other Nd will return if in the area again .great hotel

10

Ben

15 Jul 2024

·

Stayed 1 night

Fantastic, clean rooms, quite overall, very friendly and helpful staff. Highly recommended.

2

Cynthia

14 Sept 2025

·

Stayed 1 night

This was a horrible experience! As soon as we checked in the FD yelled at the crowd in the lobby to share the info on breakfast. As soon as we got to our room it still was not cleaned half the bedding was off the bed trash everywhere stuff all over the bathroom! We got our room switched to than me getting stuck in the bathroom because the doorway was not even with the door! My husband and I were there for a concert and ended up leaving after concert was over.

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Rooms

Rooms are basic and dated; beds are often comfortable, but some guests noted noise from halls or nearby roads, plus intermittent hot water or AC issues.

Related guest reviews

4

Nicole

21 Sept 2025

·

Stayed 1 night

Comfortable bed but the hotel had an event at the bar and the crowd after it was over was super loud and rowdy- in the hallway and surrounding rooms until 5am ugh.. no sleep.

6

Steven

1 Jul 2025

·

Stayed 1 night

The AC fan was loud.

6

Seon Jong

2 Dec 2024

·

Stayed 1 night

First, I got assigned to room A, got there, and it was not cleaned, I went back to the front, explained the situation and the staff was apologetic and really friendly, got another room. That room was alright. A couple light bulbs were out but had no big issue. I changed the thermostat and HVAC was blowing not that warm air (outside was around 42 F, and I set to 75 F). Bed was okay. Desk lamp was a bit dirty but working. Some of the towels smelled bad, but there were 2 pairs so I used other one. Convenient location near to interstate and couple walkable dining location. Overall okay experience.

8

Matthew

7 Oct 2024

·

Stayed 1 night

The place was hopping when we arrived (wedding), But they got us checked in and our room was great. Room was a bit noisy due to busy roads, but fan on the AC took care of that issue. Really good cinnamon buns for breakfast.

8

Laura

5 Oct 2024

·

Stayed 1 night

Definitely a solid affordable choice for a short stay. The staff members I met were super friendly, and my room was spacious and seemed quite clean overall. I enjoyed the view from my fifth floor window! The atmosphere in the corridors is a bit depressing due to the dark walls and dim lighting; even some higher intensity light bulbs would help. Also, the bathroom fixtures are clearly very old. I had an issue with the toilet, which I mentioned to the staff member on duty as I was checking out, and he took careful note of it. I do trust that they will look into it, and hopefully all those vintage fixtures will be updated over time.

10

Justin

12 May 2024

·

Stayed 1 night

Clean, friendly staff, SUPER COMFY BED!

8

Earl

10 Mar 2025

·

Stayed 1 night

Room was clean. Bed was comfortable. Bathroom was clean. Only downer was the place was dated. A little long on the tooth.

6

Ken

10 Nov 2025

·

Stayed 1 night

The room was noisy and there was no breakfast left by 8:00

8

Moneta

21 Dec 2024

·

Stayed 1 night

Decent place for the price. Door did not close properly, inadequate hot water, only one washcloth in the room for 2 guests.

10

Robbin

15 Oct 2024

·

Stayed 1 night

Great welcome and information from staff. Comfortable bed and quiet room (made for a good night's sleep).

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Service

Service is frequently praised as friendly, welcoming, and helpful, with several staff members mentioned by name. A few reviews cite absent or slow front-desk coverage, rude interactions, or check-in problems.

Related guest reviews

10

Amanda

14 Sept 2025

·

Stayed 1 night

The rooms were clean and comfortable. Staff was extremely helpful and friendly. We will be staying again when in the area.

8

Marnie

20 Jul 2025

·

Stayed 1 night

Ms Friday was the best! Great customer service! Nice hotel, will definitely be back again

10

inder

21 Feb 2025

·

Stayed 1 night

Everybody is so nice especially Triston and Friday. They always take of me when I am there. I highly recommend this hotel!

10

Betty

21 Jan 2025

·

Stayed 1 night

The two front desk receptionist were wonderful. Very personable. They made me feel very much welcomed. Thank you Friday and the lady with the puppy. The hotel was very clean and I felt very safe.

10

Stacie

27 Apr 2025

·

Stayed 2 nights

Staff is incredible!

10

Nyah

24 Feb 2025

·

Stayed 2 nights

Great staff very helpful and friendly super easy check in and check out process lovely room

10

Jon

13 Jul 2025

·

Stayed 1 night

Super friendly staff. 5 min drive from downtown. Excellent value.

10

Jimmie

21 Jan 2024

·

Stayed 1 night

We enjoyed our family stay! Supper quiet. Friendly staff! Met all of our needs! Great selection of on the go breakfast! We will be back! Emily & Triston were both amazing! Great staff!

10

MELINDA

28 Apr 2024

·

Stayed 1 night

Friday at the front desk is so friendly and knowledgeable about the area. The bed and pillows were very comfortable. Solo traveler and felt very safe

8

Kelly

26 Jul 2025

·

Stayed 1 night

Friday as a front desk person was amazing! She was very knowledgeable and personable. The hotel was clean, but a little noisy.

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Location

Convenient location just off I-81, a short drive from downtown, with shops and groceries across the street. A few guests described the surrounding area as a bit dicey.

Related guest reviews

8

EMILIO

15 Oct 2025

·

Stayed 1 night

Property is a bit dated, but 1 mile from downtown makes it convenient and price was very reasonable

10

Allysa

29 May 2025

·

Stayed 1 night

close to the University of Scranton and has grocery store across the street

10

Dennis

14 Sept 2023

·

Stayed 1 night

Good stay, convenient off I-81 in Scranton.

8

Alexander

17 Oct 2025

·

Stayed 1 night

Good location.

10

Ilyas

11 Dec 2024

·

Stayed 1 night

Quiet and convenient

10

Jonathan

5 Jul 2024

·

Stayed 2 nights

convenient location, safe area and clean

8

marc

21 May 2025

·

Stayed 1 night

Right off the highway. Shopping nearby. Friendly staff. Clean quiet.

8

Fernando

14 Apr 2024

·

Stayed 1 night

Good location easy access to highways.

8

Vanessa

16 Sept 2024

·

Stayed 2 nights

We enjoyed our stay at ANZ. The hotel was easy to find and well located in Scranton, just 5 minutes from the downtown area and very close to Nay Aug Park. The staff was super friendly and helpful. The room was spacious, clean. The bed was comfortable. We didn't hear anything from the adjacent rooms. I would say that the only downsides are the pool area and the breakfast hours and options. The pool was okay but the spa was unavailable due to a problem. The toilets in the pool area were disgusting and only one available. You could tell this part of the hotel was in need of repairs and care. The breakfast was only served between 6 and 8 am with very few options available. The seating was not optimal for eating either. A lot of parking available around the hotel, which was nice. Overall, for the price we paid I think it was a pretty decent deal and I would book again if I was to come back to Scranton.

10

Ann

29 Sept 2025

·

Stayed 1 night

Nice property, but neightborhood is a little dicey

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Dining

Breakfast is minimal (often grab-and-go) with limited variety, early closing times around 8 a.m., and occasional restocking issues; 24/7 coffee availability was inconsistent. The on-site bar and restaurant are commonly closed.

Related guest reviews

8

Amy

31 Jul 2024

·

Stayed 2 nights

The price was lower than a lot of other choices in the area and since we were just looking for a clean place to sleep this was a good choice. It was clean and the staff was friendly. It does look old though and the bathrooms could use a makeover. The continental breakfast was very weak. No hot food, just bagels, cereal, yogurt, pound cake and a few other things. Only one toaster (it was a double, but the 2nd side was broken) so you potentially had to wait a long time to toast a bagel. If you don't care about breakfast and want a clean place for the night, it was good. For the price, I would stay there again.

6

Thomas

14 Oct 2024

·

Stayed 2 nights

The staff was great and the rooms were clean, but this hotel has definitely seen better days. Listing “breakfast included” as an amenity is a huge stretch - the extent of options included peanut butter, English muffins, and instant oatmeal (without any bowls). The doors close absurdly loud. If your direct neighbor uses their door while you sleep, you will wake up. The floodlights outside on the far side of the building will illuminate your room regardless if the shades are drawn. We stayed on the 2nd floor, so it may be better on higher floors.

10

Karl

14 Oct 2025

·

Stayed 1 night

I was assured there would be coffee 24 hours and also a desk attendant 24 hours. When I came down at 5 am for pre-marathon coffee, no coffee and no desk staff present.

4

Sy

10 Jan 2025

·

Stayed 1 night

Trash all over outside. Breakfast is bad , not even have toast

6

Michael

6 Apr 2025

·

Stayed 2 nights

No real breakfast, just a bag of snacks. Had trouble getting to sleep, kept hearing other guests doors closing from 9pm-11pm. Pool didnt open up until about 6pm. Room was clean, but they didnt have any wash cloths, so we had to use hand towels.

10

Paul

24 Feb 2025

·

Stayed 1 night

This hotel is a gem in Scranton, PA. It has a beautiful, vast lobby area with a bar and restaurant, although both were not open, there is a magnificent potential. The room was clean, comfortable and well stocked. Best of all were the staff, who were all welcoming and friendly. In particular, the receptionist I first met, I think his name is Terrence, was wonderful. He exuded such a positive and enthusiastic attitude, I couldn’t help but smile and relax. This was a great feeling after a long day on a frigid highway. Cheers to ANZ and their terrific team in Scranton.

8

Trevor

7 Jan 2025

·

Stayed 1 night

Ideal basic spot to rest your head overnight on a road trip. Appears to be older Sheraton property that has be given a second life as a budget hotel. Overall the hotel is conveniently located just off I-81 and has ample free parking. Staff are super friendly and rooms are clean despite looking a bit tried. Free paper bag breakfast with a muffin, yogurt and banana. Hot coffee and tea are also freely available.

8

Schwindt

20 Apr 2024

·

Stayed 2 nights

Bar area was not open at all, look like they were renavating some things

4

Farzad

23 Aug 2024

·

Stayed 1 night

Very old, needs maintenance and renovation. Room floor was dirty. One of the Pool facilities was out of service and the other was very dirty. They posted, in the rooms, breakfast hours are 6-10am, but the front desk told us it’s only 6-8am.

6

Ronald

12 Oct 2024

·

Stayed 1 night

They tike me breakfast was 6:30 - 10 at check in. On Saturday morning i went down at 8:06 and breakfast was closed down and they informed me at the desk it was only till 8:00. The back of the door in the room also said 10 o'clock breakfast was available.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2 $118	3
4 $77	5	6 $71	7 $98	8 $76	9	10 $98
11	12 $74	13	14 $75	15	16	17
18	19 $79	20 $74	21	22	23	24
25	26	27 $77	28 $75	29 $74	30 $100	31 $130

ANZ Hotels Scranton

About this property

Location

Guest reviews of ANZ Hotels Scranton

What guests think

Property policies

Check-in instructions

Good to know

FAQs about ANZ Hotels Scranton

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19 $89
20 $79	21	22	23	24 $89	25	26 $88
27 $66	28 $69	29	30 $68