Name: Plaza Hotel
Address: 53 Shepherds Bush Rd, Addison, London, London (and vicinity), England, United Kingdom, London, Greater London, United Kingdom
Rating: 7.67

Guest reviews

7.7

Good

Based on 643 verified reviews

Who stays here?

Business

12%

Couple

22%

Family

30%

Group

29%

Solo

4%

What guests think

AI-generated summary based on recent guest reviews

Across recent reviews of Plaza Hotel, guests frequently note very low prices and convenient access to Hammersmith and transport, but report substantial drawbacks including worn furnishings, small rooms, and difficult stair access for strollers or people with limited mobility.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

8

Nupur

17 Apr 2026

·

Stayed 2 nights

Good stay. They were kind enough to offer us a bigger room due to delay in cleaning. Because of the location, it was pretty noisy but all in all, good stay. Will book again.

8

Martin

26 Mar 2026

·

Stayed 2 nights

Apartment converted to hotel, with fridge. Very convenient and near shopping and dining.

4

Florentyna

14 Feb 2026

·

Stayed 1 night

The room was neglected, some dirt and coffee marks on the walls and skirtings, dirty carpet next to fridge and under the desk. No milk only coffee and tea. The bedroom radiator didnt work so bathroom was warmest place. Shower didnt drain properly and almost flooded the bathroom. Staff were friendly and professional

8

Olabode

9 Jan 2026

·

Stayed 1 night

Not much to say really, decent stay

8

Nicola

10 Dec 2025

·

Stayed 1 night

Good value for money Polite, friendly reception staff Comfortable beds Clean and tidy. ROOM 12 Wobbly toilet seat 😬 Bedside shelf between beds breaking off wall 😬

53 Shepherds Bush Rd, Addison, London, London (and vicinity), England, United Kingdom

Location

With a stay at Plaza Hotel Hammersmith, you'll be centrally located in London, within a 5-minute drive of Kensington High Street and Westfield London Shopping Centre. This hotel is 3 mi (4.8 km) from Hyde Park and 3.3 mi (5.3 km) from Marble Arch.

Westfield London Shopping Centre(0.7 Miles)

Kensington High Street(0.8 Miles)

Olympia Events(0.9 Miles)

Thames River(1 Miles)

Cromwell Road(1.3 Miles)

Portobello Road Market(1.6 Miles)

More location info

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 14:00 to 23:00

Before 11:00

Good to know

Additional policies and info about this property.

FAQs

Check-in is from 14:00 to 23:00, and check-out is by 11:00. Early or late check-in/check-out may be available upon request, and additional charges may apply.

The hotel is centrally located in London, within a 5-minute drive of Kensington High Street and Westfield London Shopping Centre. It is approximately 3 miles from Hyde Park and 3.3 miles from Marble Arch.

Children are allowed at the property, and the minimum age for children to stay for free is not specified.

Plaza Hotel

Amenities

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Guest reviews