Name: Courtyard by Marriott Raleigh Cary Crossroads
Address: 5730 Dillard Drive, Raleigh, North Carolina, United States of America, Raleigh, North Carolina, US
Price range: US$127–US$395 per night
Rating: 9.3

What guests think

Reviews of Courtyard by Marriott Raleigh Cary Crossroads highlight very clean, modern rooms, a quiet atmosphere, friendly staff, and a convenient location near shopping and I-40, making it a reliable base for visits to Cary and nearby Raleigh.

Several guests also appreciate the on-site Starbucks/bar and comfortable shared spaces. However, breakfast is not included, on-site coffee and food are frequently viewed as pricey, and housekeeping schedules or responsiveness can be inconsistent. A few reviewers report issues such as AC rattling or failures, a nonworking shower, and noise for first-floor rooms near the breakfast area. Overall, it’s a practical choice for travelers comfortable with pay-as-you-go dining.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Several reviews note an on-site Starbucks/bar and pleasant lobby areas; parking is convenient, and the fitness room is decent though some say equipment could be newer. The outdoor pool is mentioned, with one comment about its cleanliness.

Related guest reviews

10

Chimaine

18 Nov 2023

·

Stayed 2 nights

Great clean place! Loved the put fire fire place. Very convenient with everything being right in the area.

10

Joseph

20 Apr 2024

·

Stayed 1 night

Nice hotel. Just needs complimentary coffee in the lobby Nice fitness facility for a hotel gym.

10

RoseEllen

21 Mar 2025

·

Stayed 1 night

The parking lot was well lit, the area is quiet even though it is so close to a shopping center, the front desk person was very welcoming, the room was clean and the light blocking curtains worked great.

10

Diane

5 Aug 2024

·

Stayed 1 night

Room was very clean, comfortable and quiet. Parking was very convenient.

10

gloria

27 Jun 2023

·

Stayed 1 night

Staff were friendly and accommodating. Entire hotel and rooms were clean and beautiful. Great outdoor pool. Conveniently located near lots of shopping and dining areas.

10

Alexis

16 Mar 2025

·

Stayed 1 night

Great hotel!! food and drink in lobby cost too much

8

Sabrina

12 Aug 2024

·

Stayed 1 night

We had a good stay, we enjoyed the spacious room very much but the hotel could work on the cleanliness of the pool. Great lobby area.

10

Gregory

22 Jul 2025

·

Stayed 1 night

I'm probably the most picky person to ever book a hotel... I literally read every single review from multiple sites and read between the lines of the reviews... With that said, This hotel was nice. Check in was fast and easy. Front bar area and dining area looked modern and clean. Elevators ans close to entrance and move quickly to floors. The rooms are clean. They smell naturally clean, not like they are trying to mask mildew and old rot like some places. Beds were clean. I check under the beds and sheets and in the creases of the matteress. No issues. Hardwood floor is always clutch.. Beds were also comfortable and sheets and pillowcases were clean and new. Bathroom was decent. The major places were clean and prepared nice. I think every hotel should have bathrooms on a deep clean schedule rotation. To maybe touch up just normal wear and tear. Overall, I will stay here everytime I am in the area. I hope even as the hotel ages, management maintains this place and keeps the standard high. Don't allow it to get dated and dusty. Plan ahead for a refresh and it will remain the best hotel in the area.

8

Jingjiao

4 May 2024

·

Stayed 3 nights

Great hotel, very clean and the gym was nice. Could use newer equipment. Only downside was there was no consistent maid service, after our first night no one came to clean or replace our towels, but we asked the front staff and they were able to help us.

10

Sidney

20 Jun 2025

·

Stayed 2 nights

Bery clean, updated hotel with excellent breakfast and dinner options, loved that they have Starbucks and that shopping for anything right outsole, also very close to I40, overall excellent stay!

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AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness is praised across many reviews for both rooms and common areas. A few guests cite misses or inconsistent housekeeping (e.g., hair in showers, tissues left, or hall trash).

Related guest reviews

6

ALEJANDRO

7 Dec 2022

·

Nice hotel, well decorated. Unfortunately severely lacking in cleanliness. Several different color hairs in shower, floors (no carpet in room) not clean. Bedsheets wrinckled.

10

Vicki

10 Jul 2025

·

Stayed 1 night

We always stay at this property which is probably once a month. Always clean, friendly staff.

2

GAUTAM

20 Jun 2025

·

Stayed 4 nights

I paid $952 for a 3-night stay and was shocked by the lack of basic amenities and poor service. There was no coffee machine in the room, no complimentary water bottles, and when I asked for silverware, I was told there’s no room service — I had to go down to the lounge to get it myself. To make matters worse, my room was not cleaned at all during the stay until I had to call and request housekeeping. For the price I paid, this was honestly the worst hotel experience I’ve had in a long time. Would absolutely not recommend this hotel to anyone expecting comfort, cleanliness, or basic hospitality.

10

Geanny

26 Jul 2025

·

Stayed 1 night

Very clean and convenient

6

Nick

6 Mar 2024

·

Stayed 1 night

Staff while checking in was good, nice interaction. 2 used tissues left under sink in room bathroom. Room was nice other than that. Some trash left in halls from guests. In the morning, after paying $40 for 2 breakfast sandwiches and 2 coffees, you would think the lady behind the counter would have an once of happiness. Nope. Horrible customer experience at 9am

10

Susan

7 Jul 2025

·

Stayed 1 night

The staff at this property made our stay. They were all super nice and helpful. The room was clean, breakfast was great too.

10

Rebekah

21 Aug 2025

·

Stayed 1 night

Hotel itself was great. Very clean and updated rooms and common area. What puts them at 5 stars is the staff. Every employee I walked by greeted me including 2 I passed by in the parking lot. I highly recommend!

10

Yuhui

8 Feb 2025

·

Stayed 1 night

Great clean hotel. Will definitely stay here again

10

Gregory

22 Jul 2025

·

Stayed 1 night

I'm probably the most picky person to ever book a hotel... I literally read every single review from multiple sites and read between the lines of the reviews... With that said, This hotel was nice. Check in was fast and easy. Front bar area and dining area looked modern and clean. Elevators ans close to entrance and move quickly to floors. The rooms are clean. They smell naturally clean, not like they are trying to mask mildew and old rot like some places. Beds were clean. I check under the beds and sheets and in the creases of the matteress. No issues. Hardwood floor is always clutch.. Beds were also comfortable and sheets and pillowcases were clean and new. Bathroom was decent. The major places were clean and prepared nice. I think every hotel should have bathrooms on a deep clean schedule rotation. To maybe touch up just normal wear and tear. Overall, I will stay here everytime I am in the area. I hope even as the hotel ages, management maintains this place and keeps the standard high. Don't allow it to get dated and dusty. Plan ahead for a refresh and it will remain the best hotel in the area.

8

Jingjiao

4 May 2024

·

Stayed 3 nights

Great hotel, very clean and the gym was nice. Could use newer equipment. Only downside was there was no consistent maid service, after our first night no one came to clean or replace our towels, but we asked the front staff and they were able to help us.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are modern, generally quiet, and often spacious with comfortable beds and hard floors. Some guests note issues such as AC noise or failures, a slippery shower floor, and occasional first-floor noise near the breakfast area; one disliked the mattresses.

Related guest reviews

4

Joseph

19 Mar 2023

·

Stayed 2 nights

The air conditioner units rattled a lot. Mine kept me up and I could her the one above me as well. When reported to front desk....they didn't give a hit with an 's'. For 170 per night, not good.

10

Rochelle

8 Sept 2024

·

Stayed 2 nights

The room was comfortable and very quiet. The location was close to I-40 as well as shopping/dining.

8

Scarlette

10 Jun 2024

·

Stayed 1 night

Convenient to Raleigh without the crowds and traffic. Friendly customer service attendant. Slippery shower floor however be forewarned. Nice outdoor area for guests to relax.

10

robin

16 Sept 2024

·

Stayed 1 night

Hotel was absolutely beautiful. Extremely quiet...we started to think we were to only ones there. Our room was spacious & beautiful. A good night sleep.

8

Melissa

1 Sept 2024

·

Stayed 4 nights

Very clean and tidy, rooms are spacious and comfortable,

10

Pamela

5 May 2025

·

Stayed 1 night

Great service. Super quiet. Very comfortable bed.

4

JuanCarlos

4 Dec 2023

·

Stayed 1 night

The AC in my room did not work. The front desk did not offer to reassign me to another room. The bathroom vent did not work either. The Assistant General Manager named Ashley did nothing about this. What a poor experience this place was.

4

Michael

29 May 2023

·

Stayed 3 nights

Hotel staff were very nice as was the condition of the property. However our room had the worst mattresses I’ve ever had to try and sleep on. I got about 5 hours sleep each night before waking up with a back so sure that I had to get up. Will not be staying at this hotel in the future.

10

Adrian

26 Apr 2025

·

Stayed 3 nights

Great location surrounded by convenience stores and restaurants, the staff is amazing and helpful. It does get pretty loud in the mornings on the first floor due to the bar/breakfast area, the sounds are echoed through and around the rooms. Thankfully reception was able to help us out and move us to a room on a higher level. Overall we had an amazing stay and definitely would recommend this stay.

10

Gregory

22 Jul 2025

·

Stayed 1 night

I'm probably the most picky person to ever book a hotel... I literally read every single review from multiple sites and read between the lines of the reviews... With that said, This hotel was nice. Check in was fast and easy. Front bar area and dining area looked modern and clean. Elevators ans close to entrance and move quickly to floors. The rooms are clean. They smell naturally clean, not like they are trying to mask mildew and old rot like some places. Beds were clean. I check under the beds and sheets and in the creases of the matteress. No issues. Hardwood floor is always clutch.. Beds were also comfortable and sheets and pillowcases were clean and new. Bathroom was decent. The major places were clean and prepared nice. I think every hotel should have bathrooms on a deep clean schedule rotation. To maybe touch up just normal wear and tear. Overall, I will stay here everytime I am in the area. I hope even as the hotel ages, management maintains this place and keeps the standard high. Don't allow it to get dated and dusty. Plan ahead for a refresh and it will remain the best hotel in the area.

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AI-generated summary based on recent guest reviews

Service

Many guests describe service as friendly and helpful, with smooth check-in and staff accommodating room moves. A few complaints cite poor follow-up on maintenance and a frustrating reservation cancellation, plus an unwelcoming breakfast counter interaction.

Related guest reviews

4

Joseph

19 Mar 2023

·

Stayed 2 nights

The air conditioner units rattled a lot. Mine kept me up and I could her the one above me as well. When reported to front desk....they didn't give a hit with an 's'. For 170 per night, not good.

10

Allison

13 Feb 2024

·

Stayed 1 night

Friendly staff

10

Thomas

29 Jul 2024

·

Stayed 2 nights

Staff was very friendly and helpful.

6

Nick

6 Mar 2024

·

Stayed 1 night

Staff while checking in was good, nice interaction. 2 used tissues left under sink in room bathroom. Room was nice other than that. Some trash left in halls from guests. In the morning, after paying $40 for 2 breakfast sandwiches and 2 coffees, you would think the lady behind the counter would have an once of happiness. Nope. Horrible customer experience at 9am

10

Susan

7 Jul 2025

·

Stayed 1 night

The staff at this property made our stay. They were all super nice and helpful. The room was clean, breakfast was great too.

4

JuanCarlos

4 Dec 2023

·

Stayed 1 night

The AC in my room did not work. The front desk did not offer to reassign me to another room. The bathroom vent did not work either. The Assistant General Manager named Ashley did nothing about this. What a poor experience this place was.

2

Adekunle

13 Sept 2025

·

Stayed 2 nights

I booked 2 nights through Expedia on July 12- July 14. My flight was delayed, so I arrived early on Sunday, the 13th, to check in. I was told my reservation was cancelled. I requested to stay the remaining night, but was told there were no rooms, only to find out later that I was charged for the 2 days. I find this ridiculous because I had to go to another hotel to stay. This is fraudulent.

10

John

12 Jun 2023

·

Stayed 2 nights

Very Clean and Quiet. The front desk was helpful. We thoroughly enjoyed our time there.

10

Rebekah

21 Aug 2025

·

Stayed 1 night

Hotel itself was great. Very clean and updated rooms and common area. What puts them at 5 stars is the staff. Every employee I walked by greeted me including 2 I passed by in the parking lot. I highly recommend!

10

Adrian

26 Apr 2025

·

Stayed 3 nights

Great location surrounded by convenience stores and restaurants, the staff is amazing and helpful. It does get pretty loud in the mornings on the first floor due to the bar/breakfast area, the sounds are echoed through and around the rooms. Thankfully reception was able to help us out and move us to a room on a higher level. Overall we had an amazing stay and definitely would recommend this stay.

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AI-generated summary based on recent guest reviews

Location

Location is convenient to I-40 and Crossroads shopping/dining, with easy access to Raleigh, NC State, and PNC Arena; several guests also note the area feels quiet.

Related guest reviews

10

Chimaine

18 Nov 2023

·

Stayed 2 nights

Great clean place! Loved the put fire fire place. Very convenient with everything being right in the area.

10

Rochelle

8 Sept 2024

·

Stayed 2 nights

The room was comfortable and very quiet. The location was close to I-40 as well as shopping/dining.

8

Scarlette

10 Jun 2024

·

Stayed 1 night

Convenient to Raleigh without the crowds and traffic. Friendly customer service attendant. Slippery shower floor however be forewarned. Nice outdoor area for guests to relax.

10

Jessica

22 Oct 2023

·

Stayed 2 nights

Clean, quiet room, friendly staff, not far from NC State or PNC, walking distance to restaurants and was comfortable, in the hotel and surrounding area, traveling alone.

10

RoseEllen

21 Mar 2025

·

Stayed 1 night

The parking lot was well lit, the area is quiet even though it is so close to a shopping center, the front desk person was very welcoming, the room was clean and the light blocking curtains worked great.

10

Samantha

18 Aug 2025

·

Stayed 1 night

Great stay! Nice location

10

Kaylie

22 Jan 2024

·

Stayed 1 night

Hidden away from a road where you may hear cars, staff has been super nice, and very clean hotel!

10

Reola

29 Sept 2025

·

Stayed 2 nights

I liked the location

10

Denise

24 Jul 2024

·

Stayed 1 night

Great new property! The location is very convenient to everything in Cary as well as I-40.

8

Dana

1 Jun 2024

·

Stayed 1 night

Very clean and close to so many restaurants and attractions

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AI-generated summary based on recent guest reviews

Dining

On-site Starbucks/bar serves breakfast and light meals, and several guests enjoyed the offerings. But breakfast is not included, coffee and food are often viewed as expensive, and one review noted breakfast unavailable on a holiday.

Related guest reviews

10

Heather

28 Jan 2024

·

Stayed 1 night

We had a very easy check in. The room was clean The staff was friendly. The prices of food, drinks, and beer was expensive for the quality.

10

Joseph

28 Nov 2024

·

Stayed 1 night

Very clean and quiet. Starbucks and breakfast were awesome.

10

Steve

26 Oct 2025

·

Stayed 1 night

The breakfast was not free and the menu needs expanded

8

Tom

6 May 2024

·

Stayed 3 nights

Quiet, clean room. I did miss having coffee and breakfast available in the morning. Starbucks in the lobby but I don’t care for Starbucks.

10

Diane

31 Mar 2023

·

Stayed 1 night

I didn’t like that there was no breakfast included

4

yasir

9 Feb 2025

·

Stayed 1 night

I had to pay $6 for a small cup of coffee.

10

Susan

7 Jul 2025

·

Stayed 1 night

The staff at this property made our stay. They were all super nice and helpful. The room was clean, breakfast was great too.

6

Lisa

7 Jul 2023

·

Stayed 1 night

The property was nice. However upon arrival we were informed there would be no breakfast for July 3 because it was a holiday. This was problematic for us because the reason I booked and paid the extra money was for the breakfast so we didn’t have to pay more money for something after we started back on the road.

10

Alexis

16 Mar 2025

·

Stayed 1 night

Great hotel!! food and drink in lobby cost too much

10

Sidney

20 Jun 2025

·

Stayed 2 nights

Bery clean, updated hotel with excellent breakfast and dinner options, loved that they have Starbucks and that shopping for anything right outsole, also very close to I40, overall excellent stay!

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$147
February	US$162
March	US$174
April	US$183
May	US$188
June	US$179
July	US$175
August	US$166
September	US$179
October	US$202
November	US$174
December	US$152

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $236	17 $186	18 $245	19 $191
20 $127	21 $241	22	23 $246	24 $177	25 $206	26 $206
27 $157	28 $216	29 $222	30 $327

Su	Mo	Tu	We	Th	Fr	Sa
				1 $276	2 $266	3 $197
4 $152	5 $167	6 $241	7 $217	8 $212	9	10 $296
11 $162	12 $251	13 $281	14 $261	15 $281	16 $311	17 $395
18 $153	19 $187	20 $276	21 $266	22 $242	23 $237	24 $345
25 $151	26	27 $252	28	29 $245	30 $219	31 $246

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Room, 2 Queen Beds, Hearing Accessible

Room, 1 King Bed with Sofa Bed, Roll-In Shower

Room, 1 King Bed with Sofa Bed

Suite, 1 Bedroom

Room, Multiple Beds

Room, 1 King Bed with Sofa Bed, Hearing Accessible

Suite, 1 Bedroom, Accessible Bathtub

Room, 2 Queen Beds, Roll-In Shower

Room, 2 Queen Beds

Room, 1 King Bed with Sofa Bed, Accessible Bathtub

Guest reviews

Superb

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Courtyard by Marriott Raleigh Cary Crossroads

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Prices for upcoming dates