Name: The Ritz-Carlton New York, Central Park
Address: 50 Central Park South, Central New York City, New York, New York (and vicinity), New York, United States of America, New York (and vicinity), New York County, US
Price range: US$1,528–US$3,229 per night
Rating: 8.6

What guests think

At The Ritz-Carlton New York, Central Park, guests consistently praise the warm, attentive service and prime Central Park location, with many enjoying park-view rooms, while some note dated room elements, a cramped lobby, and inconsistent dining operations.

Cleanliness is frequently praised, though a few guests reported issues like smoke odor, mold, or dust. Facilities such as the spa and gym earn compliments, but some miss in-room coffee or floor ice machines. A classic-luxury stay with a few operational gaps to consider.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Spa and gym draw praise, and some guests describe the premises as attractive. Downsides include a small or limited lobby, no in-room coffee or floor ice machines, and an early-closing bar.

Related guest reviews

4

Afshan

19 May 2023

·

Stayed 4 nights

This is a poorly managed property. There is no coffee machine in the room and they only serve coffee in the lobby till 8am. They close the var by 11:45pm and if you are not done by 12am they start closing the curtains and start vacuuming.

10

WILLIAM

26 Nov 2023

·

Stayed 2 nights

Great location and wonderful facilities.

10

erwin

26 Oct 2023

·

Stayed 4 nights

Quiet hotel with all the facilities of Central park

4

Carlos Saura

23 Jun 2024

·

Stayed 4 nights

Poor entrance, poor rooms Hotel no updated, they shouldn’t charge to much money with this kind undated Hotel

10

Penelope

7 Jan 2024

·

Stayed 3 nights

The staff are super nice and helpful. Our room was very comfortable, bed lovely and I loved having a tub. The room was very well equipped with wine and champagne glasses and a very well stocked fridge with drinks and snacks. The room had a steamer for your clothes too and bathrobes. The only thing missing is an ice machine on the floor, so you have to order ice and have it delivered. And a big bummer is no coffee machine in the room. Which is disappointing. But you can go down and get coffee in the lobby in the morning. Which is not great of course. Especially if you are working in the room most of the day. As my husband was. Otherwise a perfect stay.

10

Artherine coverley

1 Jun 2024

·

Stayed 5 nights

the experience was fantastic from the minute we walked in the door. The spa services was amazing, the staff was attentive, very clean hotel, bedroom ,big bathroom. we loved our stay, the gym was clean, emasculate, nice and moderate size and a nice movement separate gym.

8

Neel

25 May 2025

·

Stayed 2 nights

Liked the cleanliness. There no proper lobby for the guests to sit or wait.

10

Erin

22 Apr 2024

·

Stayed 1 night

The absolute best! Exceptional customer service. They go above and beyond to make sure you know you are loved and welcome! The premises are gorgeous! The room is immaculate. I don’t want to ever stay anywhere else again. Beyond five stars!!!!

10

bruce

3 Sept 2023

·

Stayed 4 nights

This is a wonderful property and a true five star. We stayed 4 nights and couldn’t have been happier. The park view room on the 7th floor had wonderful views of the park. The bathroom was fantastic and no “brown” water as stated in other reviews. No iron in the room is not an issue. We requested an iron and had it in less than 5 minutes. The doormen were friendly and helpful, and the cleaning staff did a great job. The area has every restaurant, shopping, subway, etc. you could want. We come to NYC several times a year and this was one of the best!

8

Jennifer

11 Nov 2024

·

Stayed 2 nights

The hotel just feels tired. The overall feeling of service just does not fit the price. That is what was most disappointing, but coming from Europe the US professionalism and level of the staff just cannot match. I also did not like the lobby, it just feels cramped and tired, I could have been anywhere, the whole hotel felt more like a business hotel rather than anything Luxury. I don’t think it was anybody’s fault, the staff are all incredibly nice and kind, helpful, and I did not have any issues, I just would never go back for that price. It was not worth it sadly

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AI-generated summary based on recent guest reviews

Cleanliness

Many guests found the hotel and rooms very clean or immaculate. A few noted issues such as a smoke odor, mold in a shower, or dust in a room.

Related guest reviews

10

James

5 Jan 2024

·

Stayed 4 nights

Great stay! Our housekeeper Lea was really nice and she always had our room perfectly cleaned. :))

10

TAMBA

28 Aug 2023

·

Stayed 3 nights

Very clean and excellent service

10

Artherine coverley

1 Jun 2024

·

Stayed 5 nights

the experience was fantastic from the minute we walked in the door. The spa services was amazing, the staff was attentive, very clean hotel, bedroom ,big bathroom. we loved our stay, the gym was clean, emasculate, nice and moderate size and a nice movement separate gym.

8

Neel

25 May 2025

·

Stayed 2 nights

Liked the cleanliness. There no proper lobby for the guests to sit or wait.

10

Erin

22 Apr 2024

·

Stayed 1 night

The absolute best! Exceptional customer service. They go above and beyond to make sure you know you are loved and welcome! The premises are gorgeous! The room is immaculate. I don’t want to ever stay anywhere else again. Beyond five stars!!!!

6

Jeremy

19 Feb 2024

·

Stayed 3 nights

Growing up all you ever hear is comparison to the Ritz how it’s the best and the fanciest. The crem de la crem allegedly. The staff was amazing, Thomas the concierge was amazing helped up plan our day and treated us amazing. The room however was lackluster the view of Central Park was nice, however the mold in the shower team with poorly cleaned room with thick layers of dust on doors and phones etc teamed with a rock hard bed that was not comfortable my disappointed was immeasurable. This is supposed to be the absolute best and it was no where near Espically for the price would considered many others before going back.

10

Magdalena

8 Jun 2023

·

Stayed 2 nights

The most beautiful place and location i stayed at. Everything was clean and amazing.

10

Sarah

21 Mar 2025

·

Stayed 2 nights

The customer service here was exceptional and the rooms immaculate. We loved it.

8

Don

26 Dec 2024

·

Stayed 2 nights

Wonderful and clean property, and very kind staff. It was a very enjoyable stay.

10

Alina

21 May 2025

·

Stayed 3 nights

Our particular room smelled like smoke. Someone was definitely smoking cigarettes there before us and I guess they couldn’t get the smell out. Room was otherwise clean. Everything is dated in the room, carpet looks old.

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AI-generated summary based on recent guest reviews

Rooms

Many enjoyed comfortable rooms with beautiful Central Park views and well-equipped spaces, including sizable bathrooms in some. Others found some rooms small or dated, with old TVs and occasionally uncomfortable beds.

Related guest reviews

10

lana

1 May 2025

·

Stayed 3 nights

Everything about this hotel was amazing. From the staff and service to the beautiful room. We will for sure be coming back!

8

Jon

1 Nov 2024

·

Stayed 7 nights

Good hotel, beautiful view from the rooms facing the park. Breakfast was extremely pricey and some dishes of poor quality

4

Carlos Saura

23 Jun 2024

·

Stayed 4 nights

Poor entrance, poor rooms Hotel no updated, they shouldn’t charge to much money with this kind undated Hotel

10

Penelope

7 Jan 2024

·

Stayed 3 nights

The staff are super nice and helpful. Our room was very comfortable, bed lovely and I loved having a tub. The room was very well equipped with wine and champagne glasses and a very well stocked fridge with drinks and snacks. The room had a steamer for your clothes too and bathrobes. The only thing missing is an ice machine on the floor, so you have to order ice and have it delivered. And a big bummer is no coffee machine in the room. Which is disappointing. But you can go down and get coffee in the lobby in the morning. Which is not great of course. Especially if you are working in the room most of the day. As my husband was. Otherwise a perfect stay.

6

Jeremy

19 Feb 2024

·

Stayed 3 nights

Growing up all you ever hear is comparison to the Ritz how it’s the best and the fanciest. The crem de la crem allegedly. The staff was amazing, Thomas the concierge was amazing helped up plan our day and treated us amazing. The room however was lackluster the view of Central Park was nice, however the mold in the shower team with poorly cleaned room with thick layers of dust on doors and phones etc teamed with a rock hard bed that was not comfortable my disappointed was immeasurable. This is supposed to be the absolute best and it was no where near Espically for the price would considered many others before going back.

10

Kerrie

7 Dec 2023

·

Stayed 4 nights

Really enjoyed our stay, especially the location which is directly across the street from Central Park. We had a beautiful of the park each morning. Convenient to so much. Staff was very friendly and accommodating. Would definitely stay here again.

10

bruce

3 Sept 2023

·

Stayed 4 nights

This is a wonderful property and a true five star. We stayed 4 nights and couldn’t have been happier. The park view room on the 7th floor had wonderful views of the park. The bathroom was fantastic and no “brown” water as stated in other reviews. No iron in the room is not an issue. We requested an iron and had it in less than 5 minutes. The doormen were friendly and helpful, and the cleaning staff did a great job. The area has every restaurant, shopping, subway, etc. you could want. We come to NYC several times a year and this was one of the best!

8

Andrew

18 Sept 2024

·

Stayed 1 night

The staff at the ritz is always top notch. Thank you! The tv in my room needs an upgrade though. Very old fashioned. I couldn’t cast shows to it and the audio was very poor. Other than that, everything was so amazing.

10

Magdalena

20 Mar 2024

·

Stayed 2 nights

I love this hotel. I feel the most safe here! The views of Central Park and the quite atmosphere, the beautiful rooms. I love it!

10

Alina

21 May 2025

·

Stayed 3 nights

Our particular room smelled like smoke. Someone was definitely smoking cigarettes there before us and I guess they couldn’t get the smell out. Room was otherwise clean. Everything is dated in the room, carpet looks old.

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Service

Service is widely lauded as friendly, attentive, and often above-and-beyond. Occasional lapses include unhelpful doormen, restaurant staff errors, and delayed room readiness.

Related guest reviews

10

lana

1 May 2025

·

Stayed 3 nights

Everything about this hotel was amazing. From the staff and service to the beautiful room. We will for sure be coming back!

10

Patricia

2 Jul 2024

·

Stayed 1 night

Outstanding service/hopitality. Lovely stay.

10

Erin

30 Oct 2025

·

Stayed 2 nights

My favorite hotel of all time. Best staff Robinson at the check in made it so special!

10

Andrew

6 Aug 2024

·

Stayed 1 night

excellent service

10

Mic

16 Aug 2025

·

Stayed 1 night

We recently stayed at the Ritz for my wife's 40th birthday, and we were not disappointed! Their attention to details was impeccable, the kid friendly check-in (kids actually have their own check-i

8

Mike

12 Jul 2023

·

Stayed 1 night

most of the staff was excellent. the only exception being the table attendants in the restaurant downstairs. they got various details of our order wrong several times. the room while small was well equipped and pleasant. the front desk was very accommodating and professional

4

Daniel

26 Dec 2023

·

Stayed 4 nights

Hotel doormen were more interested in their phones than they were with the guests. Constantly paying more attention to themselves rather than assisting guests with doors and luggage. Hotel lobby bar staff place our order incorrectly twice and check in never bothered to notify us our room was ready. Great location, disappointing staff, not worth the value for the money.

8

Edgar

16 Jul 2023

·

Stayed 1 night

The check-in 4:00 PM time was not honored, the room was not ready. Staff provided an upgrade and was very courteous which definitely helped.

10

Sarah

21 Mar 2025

·

Stayed 2 nights

The customer service here was exceptional and the rooms immaculate. We loved it.

8

Andrew

18 Sept 2024

·

Stayed 1 night

The staff at the ritz is always top notch. Thank you! The tv in my room needs an upgrade though. Very old fashioned. I couldn’t cast shows to it and the audio was very poor. Other than that, everything was so amazing.

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AI-generated summary based on recent guest reviews

Location

Prime location by Central Park that is convenient and walkable, with several rooms offering park views. A few disliked street vendors and general street cleanliness right outside.

Related guest reviews

8

Allan

28 Jul 2025

·

Stayed 1 night

Good location for an overnight stay

10

WILLIAM

26 Nov 2023

·

Stayed 2 nights

Great location and wonderful facilities.

10

Pat

11 Jul 2024

·

Stayed 3 nights

Great location, but did not like to see so many street vendors just outside the front doors

10

Kerrie

7 Dec 2023

·

Stayed 4 nights

Really enjoyed our stay, especially the location which is directly across the street from Central Park. We had a beautiful of the park each morning. Convenient to so much. Staff was very friendly and accommodating. Would definitely stay here again.

10

Kassidy

28 Mar 2023

·

Stayed 3 nights

Lovely staff and accommodations. The location is perfect.

10

Sharon

25 Jan 2023

·

Stayed 3 nights

Lovely stay - I always appreciate the great service and love the location of this Ritz.

8

Paulo

14 May 2025

·

Stayed 1 night

Yes, you are on Ritz and next to Central Park but the surround area is dirty and a lot of people selling any kind of stuff.

10

Magdalena

8 Jun 2023

·

Stayed 2 nights

The most beautiful place and location i stayed at. Everything was clean and amazing.

8

John

16 Oct 2024

·

Stayed 2 nights

The location

10

Albert

21 Feb 2023

·

Stayed 3 nights

Property was convenient for us and walkable.

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Dining

Dining feedback is mixed: some compliment the food, but several cite very pricey or slow breakfasts, understaffing, and order errors. The lobby bar closes early, and lobby coffee service is limited to early hours.

Related guest reviews

4

Afshan

19 May 2023

·

Stayed 4 nights

This is a poorly managed property. There is no coffee machine in the room and they only serve coffee in the lobby till 8am. They close the var by 11:45pm and if you are not done by 12am they start closing the curtains and start vacuuming.

8

Jon

1 Nov 2024

·

Stayed 7 nights

Good hotel, beautiful view from the rooms facing the park. Breakfast was extremely pricey and some dishes of poor quality

10

Nikolai

14 Jul 2024

·

Stayed 1 night

It’s always the friendly staff the clean rooms nice linens and top food

8

Mike

12 Jul 2023

·

Stayed 1 night

most of the staff was excellent. the only exception being the table attendants in the restaurant downstairs. they got various details of our order wrong several times. the room while small was well equipped and pleasant. the front desk was very accommodating and professional

10

Penelope

7 Jan 2024

·

Stayed 3 nights

The staff are super nice and helpful. Our room was very comfortable, bed lovely and I loved having a tub. The room was very well equipped with wine and champagne glasses and a very well stocked fridge with drinks and snacks. The room had a steamer for your clothes too and bathrobes. The only thing missing is an ice machine on the floor, so you have to order ice and have it delivered. And a big bummer is no coffee machine in the room. Which is disappointing. But you can go down and get coffee in the lobby in the morning. Which is not great of course. Especially if you are working in the room most of the day. As my husband was. Otherwise a perfect stay.

4

Daniel

26 Dec 2023

·

Stayed 4 nights

Hotel doormen were more interested in their phones than they were with the guests. Constantly paying more attention to themselves rather than assisting guests with doors and luggage. Hotel lobby bar staff place our order incorrectly twice and check in never bothered to notify us our room was ready. Great location, disappointing staff, not worth the value for the money.

8

Heidy

6 Dec 2022

·

Stayed 19,331 nights

This Rits are my favorite hotels you can’t never go wrong . The hotel is impecable beautiful Christmas decorations and perfect location . The only thing I didn’t like and I really like to see it improved it’s the service at the restaurant/bar , they are understaffed and meals takes very long something at breakfast we have to wait over an hour to get your food and you have to be calling the staff for coffee , they are very friendly and try to make you feel welcome but they can’t run a complete restaurant full in capacity with 2 or 3 servers sometimes less , that will be my only dissatisfaction

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$910
February	US$951
March	US$1,094
April	US$1,103
May	US$1,557
June	US$1,642
July	US$1,979
August	US$1,019
September	US$2,339
October	US$1,465
November	US$1,482
December	US$2,442

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $1,995	17 $2,055	18 $2,023	19 $2,314
20 $2,264	21 $2,734	22 $2,846	23 $2,845	24 $2,806	25 $2,273	26 $2,316
27 $1,652	28 $1,625	29 $2,052	30 $2,009

Su	Mo	Tu	We	Th	Fr	Sa
				1 $1,972	2 $1,855	3 $1,923
4 $1,682	5 $1,662	6 $1,654	7 $1,655	8 $1,681	9 $1,849	10 $1,842
11 $1,663	12 $1,627	13 $1,682	14 $1,681	15 $1,681	16 $1,681	17 $1,644
18 $1,613	19 $1,624	20 $1,624	21 $1,597	22 $1,571	23 $1,663	24 $1,681
25 $1,528	26 $1,566	27 $1,566	28 $1,566	29 $1,566	30 $2,087	31 $3,229

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About this property

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