Name: Embassy Hotel, Newcastle City Centre, Sure Collection by Best Western
Address: Lobley Hill Road, Gateshead, Tyne & Wear, Team Valley, Gateshead, Newcastle-upon-Tyne (and vicinity), England, United Kingdom, Newcastle-upon-Tyne (and vicinity), Tyne and Wear, United Kingdom
Rating: 8.28

Guest reviews

8.3

Very good

Based on 258 verified reviews

Facilities

8.5

Cleanliness

8.8

Rooms

9

Service

8.7

Location

9

Dining

9

Who stays here?

Business

13%

Couple

26%

Family

45%

Group

12%

Solo

1%

10

Sarah-Ruth

4 weeks ago

·

Stayed 1 night

Everything was perfect

10

Michael

1 Apr 2026

·

Stayed 2 nights

Basic take away breakfast but was ok . The staff Adam and Amanda were lovely and nothing too much trouble .

10

Barry

1 Mar 2026

·

Stayed 1 night

Room was clean, shower was fantastic and breakfast was good.

6

chloe

23 Feb 2026

·

Stayed 1 night

Room was nice and clean but to hot. Got a noise complaint at 10pm on a Saturday night is ridiculous. Abit ware and tear in the bathroom but clean. Beds were nice and comfortable. Nice selection of hot drinks.

10

CATHERINE ANA

28 Jan 2026

·

Stayed 1 night

Had such an Exelent time at this hotel Breakfast was amazing there was a pool gym sauna steam room everything you need at your fingertips so I’m coming back near end off febuary staff were just amazing came with family coming back with Family so nice people come to this hotel so looking forward to coming back

Lobley Hill Road, Gateshead, Tyne & Wear, Team Valley, Gateshead, Newcastle-upon-Tyne (and vicinity), England, United Kingdom

Location

With a stay at Embassy Newcastle, Sure Hotel Collection by Best Western, you'll be centrally located in Gateshead, within a 10-minute drive of St. James' Park and Angel of the North. This hotel is 15.9 mi (25.6 km) from Durham University and 3 mi (4.8 km) from Metrocentre.

Life Science Centre(2.4 Miles)

Newcastle-upon-Tyne St. Mary's Cathedral(2.6 Miles)

Newcastle-upon-Tyne Discovery Museum(2.6 Miles)

The Glasshouse(2.6 Miles)

Genting Casino Newcastle(2.6 Miles)

Utilita Arena Newcastle(2.6 Miles)

More location info

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 00:00

Before 10:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Yes, free self-parking is available on-site, though it is limited.

To-go breakfasts are available daily from 7:00 AM to 9:00 AM for a fee of approximately GBP 7 for adults and GBP 4 for children.

Check-in is from 3:00 PM until midnight, and check-out is by 10:00 AM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

The property offers step-free entrances and wheelchair-accessible facilities in public areas. Specific details about room accessibility features are not provided.

The hotel is centrally located in Gateshead, within a 10-minute drive of St. James' Park and Quayside. It is approximately 2.4 km from Saltwell Park and 3 km from Metrocentre.

Children stay free when occupying the parent or guardian's room, using existing bedding.

Embassy Hotel, Newcastle City Centre, Sure Collection by Best Western

Amenities

Property description

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