Hotel Citadelle

Name: Hotel Citadelle
Address: 4800 Boulevard Wilfrid-Hamel, Duberger-Les Saules, Québec City, Québec City (and vicinity), Agglomération de Québec, Canada, Québec City, Capitale-Nationale, Canada
Rating: 7.08

"Comfortable beds"

"Well located"

"Plenty of parking on-site"

"Clean rooms"

"Welcoming staff"

Amenities

Parking
Non-Smoking Rooms
Housekeeping
Luggage Storage
Allergy-Free Room Available
Vending Machines

Show all

Property description

Make use of convenient amenities such as complimentary wireless internet access, tour/ticket assistance, and a vending machine.

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Guest reviews

7.1

Good

Based on 1,003 verified reviews

Who stays here?

Business

15%

Couple

39%

Family

33%

Group

11%

What guests think

AI-generated summary based on recent guest reviews

Reviews of Hotel Citadelle describe an older property with inconsistent cleanliness and maintenance, very noisy in-room air conditioners, mixed staff interactions, and simple rooms, alongside convenient highway access and parking for drivers visiting Quebec City or the airport.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

4

kush

23 Feb 2026

·

Stayed 3 nights

Rooms were not clean, amenities were limited and ac in the room was so loud that i cant even turn it on

2

Patrick

23 Feb 2026

·

Stayed 2 nights

Unfortunately the whole place smells like dirty armpit so I went to another hotel for the first night. The next day I called in the afternoon to upgrade the room to a 2-bed and they refused.. the travellers booked somewhere else so I ended up paying a room for nothing

6

Richard

8 Feb 2026

·

Stayed 1 night

Very old room - clean one. Needs repairs/renovations. Fair prucing.

10

Mor

1 Feb 2026

·

Stayed 2 nights

Room was super clean and comfy. I had a great time at this location, definitely recommend it

4

Geneviève

25 Jan 2026

·

Stayed 1 night

I used to come to this hotel often but as time goes, it looks like more and more as a ghost town and quality/cleanliness going down. They used to offer breakfast and now the room sits empty with only coffee and teas offering. The beds used to be comfy and the one I had was hard as a rock. Reception person are not looking very friendly or enthusiastic as they used to; just there to do their time and move on is what it seems like.

4800 Boulevard Wilfrid-Hamel, Duberger-Les Saules, Québec City, Québec City (and vicinity), Agglomération de Québec, Canada

Location

Located in Québec City (Les Rivières), Hotel Citadelle is within a 10-minute drive of Laval University and Aquarium of Quebec. This hotel is 7.2 mi (11.6 km) from Château Frontenac and 6.8 mi (11 km) from Quebec Cruise Terminal.

Carie Factory Amusement Center(1.8 Miles)

Recreofun Amusement Centre(2 Miles)

Base de plein air de Sainte-Foy(2 Miles)

Club de Golf L'Albatros Ste Foy(2.5 Miles)

Laval University(3.6 Miles)

Salle Albert-Rousseau(3.8 Miles)

More location info

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 23:00

Before 11:00

Good to know

Additional policies and info about this property.

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