Name: Virgin Hotels New Orleans
Address: 550 Baronne Street, Arts/Warehouse District, New Orleans, Louisiana, United States of America, New Orleans, Louisiana, US
Price range: $125–$711 per night
Rating: 9.03

What guests think

At Virgin Hotels New Orleans, guests highlight stylish, well-designed rooms, a walkable yet quieter location near major sights, and a lively rooftop pool and bar that can be a highlight but may feel crowded.

Service is widely praised across departments, though a few cite slow or unhelpful responses and billing or valet issues. Rooms are comfortable and thoughtfully laid out, but some guests mention very soft beds, noisy or hard-to-control AC, awkward layouts, or occasional maintenance and housekeeping lapses. On-site dining and cocktails earn plenty of compliments, but feedback on food quality, pricing, and loud music is mixed. Overall, expect a stylish, lively base near the action with strong service and design-forward rooms.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Rooftop pool and bar are a draw, but the pool is small and often crowded, and some seating requires payment; music can be loud and day-pass access brings non guests. Valet parking is expensive, with a few reports of delays or incidents; the gym gets positive mentions.

Related guest reviews

6

Maxine

Jun 22, 2025

·

Stayed 3 nights

If I could give less than one star 🌟 I would. So my wife are currently staying at Virgin Hotel. We have been here for 3 days and have yet to be able to get into the pool!!!! When I say ghetto I literally mean ghetto. We wasn't able to even get a toe into the pool. Whether we came when they open at 10:00 or anytime throughout the day. I found a manager and expressed my concern that it’s certainly not fair that not everyone gets to enjoy the pool. The manager told me majority of the people in the pool were not guest but rather people who brought a day pass to access the pool and roof top. The whole pool was with so many people with next to nothing on. This pool is not kid friendly!!!! The theme of the hotel is pretty cool and it’s close to bourdon and canal so there you have it.

6

MR Andrew

Jul 14, 2025

·

Stayed 3 nights

Bit hit or miss. Some front desk staff friendly, helpful and some a bit disinterested. Lobby cafe good. Fitness area good. Rooftop pool more like a large bath, and rooftop bar has views, but only views of New Orleans business district. Unable to turn down aircon. One of the movement triggered vanity lights wouldn't turn off and despite reporting it, no action taken. Twice had to get new room keycards having got to the room and them not working (didn’t keep them next to the phone). All that sounds a bit petty but they add up. An okay stay but not as efficient as i would expect from a Virgin branded product.

10

Twanna

Aug 25, 2025

·

Stayed 2 nights

The property was very nice. Pool could have been bigger.

10

Elisa

Sep 24, 2025

·

Stayed 3 nights

When it comes to Boutique Hotels, I'm a little tongue-in-cheek, but the Virgin hotel in Nola hit the mark. Latrell, at front desk was genuinely lovely, very welcoming and professional. The rooms were as pictured Rooftop had lovely views. Swimming pool was a tad small but cute. Eating in the hotel was reasonable, price-wise. My room had a beautiful view. The location was perfect! Away from the madness of bourbon st, but within walking distance. Altogether, a lovely experience

2

David

Jul 24, 2025

·

Stayed 5 nights

We were in town for a hospitality event. We valeted our truck at $55 a night feeling comfortable that our truck was safe . It was stolen . While the valet fees were obviously dropped , nothing from the hotel. Not a single accommodation. Not even a bottle of wine so sorry for this trama .. nothing. And the irony we are at a hospitality event.

10

Carla

Sep 2, 2025

·

Stayed 4 nights

Rooftop pool was great and it was convenient that a bar and music was at the pool as well. We loved our room ! Bed and pillows were very comfortable and mini fridge was stocked with everything you would need. Grocery store also located 2 blocks away.

10

T

Oct 30, 2025

·

Stayed 5 nights

Cracking hotel. Lovely room, cool pool. Great bar

10

Madison

Apr 25, 2025

·

Stayed 1 night

The only complaint I have is that you have to rent outdoor seating around the pool if all of the lounge chairs are taken. $250 for 3 hours when you're already paying to stay there was steep in my opinion.

10

Brady

Aug 1, 2025

·

Stayed 2 nights

Be prepared to pay!!!!! for parking

2

Latanya

Jul 30, 2025

·

Stayed 1 night

Within 5hrs of checking in, our vehicle was damaged due to attempted break in. Neither the hotel nor the valet company takes responsibility.

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Cleanliness

Many guests find rooms and common areas very clean and well kept. A smaller number report lapses such as missed housekeeping, pests, or grime and wear in bathrooms.

Related guest reviews

10

Sergio

Sep 2, 2025

·

Stayed 3 nights

Excellent atmosphere and comfort throughout the hotel. The staff is professional and attentive. The pool staff is fantastic! The hotel offers an excellent combination of design, modernity, cleanliness, entertainment, and professional staff. One of the best hotels I've ever stayed at. I highly recommend it.

8

William

Jun 6, 2024

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Stayed 2 nights

Housekeeping could do a better job in the chambers. Upon arrival, hair was throughout the room/shower, hole in the comforter, and a stain was on one of the robes.

10

Pat

Jul 14, 2025

·

Stayed 4 nights

Cleanliness, location and friendly staff. The rooftop pool area was comfortable and fun.

10

Sheree

May 30, 2025

·

Stayed 1 night

Attentive staff. Great location. I love the whimsical decor throughout the hotel. The bed was comfortable with a huge tv. Plenty of vanity space and extremely clean. The room also was quite

10

Robyn

May 30, 2024

·

Stayed 4 nights

Great, comfortable stay in Nola. The hotel is well located to get where we wanted and be able to leave the bustle. Rooms were quiet and clean. Loved the quirky design aesthetic. Bed was comfortable... best black out shade I've experienced at a hotel. Staff was friendly. On site restaurants were tasty. Gym was spacious and equipped with what I needed.

6

Summer

Jun 27, 2025

·

Stayed 3 nights

Hotel and accommodation were lovely. However room was never cleaned during my entire stay. We told them to clean it late on one day which turned into them not cleaning at all. Several additional fees charges and over charged to our card. 2 weeks later we’re still disputing charges.

10

Christine

Jul 15, 2025

·

Stayed 4 nights

Hotel was immaculate. Rooms were perfect for a couple to stay. Staff was extremely pleasant and helpful. Definitely recommend this place for anyone travelling to New Orleans.

8

Camille

May 17, 2025

·

Stayed 3 nights

Could use touch up paint jobs in our room and a deep clean of shower and shower head.

6

Tracy

May 30, 2025

·

Stayed 4 nights

The rooms are very odd. There is no bathroom. As soon as you walk in the door, you’re greeted by a sink nestled between two closets (two closets was nice however) and then you realize there is a glass door with a toilet behind it and one with a shower. The shower is in the foyer! The bedroom itself was a decent size. The bed was comfortable. The TV was ok. Not too many channels but just enough. The A/C was awful. Never got cool enough and not vents in the foyer where the nonexistent bathroom is. The room was also not as clean as I expected - the floors had hair all over them, the shower had rust, the grout was dirty, and the towels are not in great condition. Housekeeping however was kind and readily available when needed and so was maintenance. Actually all the staff was nice except no one answering the phone at night. This place is popular for party goers to visit and ironically we never ate, drank or partied here. I wouldn’t stay here again.

4

Kenneth

Aug 22, 2025

·

Stayed 3 nights

The room television was broken the room had a roach problem and the food was subpar

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Rooms

Rooms are stylish and thoughtfully designed, often spacious or quiet with useful vanity and storage areas. Some guests note very soft beds, loud or hard-to-control AC, awkward layouts, and occasional WiFi/TV issues.

Related guest reviews

6

MR Andrew

Jul 14, 2025

·

Stayed 3 nights

Bit hit or miss. Some front desk staff friendly, helpful and some a bit disinterested. Lobby cafe good. Fitness area good. Rooftop pool more like a large bath, and rooftop bar has views, but only views of New Orleans business district. Unable to turn down aircon. One of the movement triggered vanity lights wouldn't turn off and despite reporting it, no action taken. Twice had to get new room keycards having got to the room and them not working (didn’t keep them next to the phone). All that sounds a bit petty but they add up. An okay stay but not as efficient as i would expect from a Virgin branded product.

10

Porsche

Nov 19, 2025

·

Stayed 2 nights

The rooms are very nice and spacious. The staff was very friendly and accommodating. I would definitely stay again!

8

James F.

Jul 2, 2025

·

Stayed 4 nights

I loved this property but can never stay there again. I woke up every day with a back ache. The beds are super soft. I can never ever ever stay again. Sorry.

10

George

Nov 2, 2025

·

Stayed 5 nights

Room design was excellent

10

Ryan

May 12, 2025

·

Stayed 2 nights

One of the best ever

10

Emilie

Apr 30, 2025

·

Stayed 4 nights

My jaw literally dropped when I stepped into this hotel. The design is absolutely stunning. The basic hotel room feels like a suite with a separate room for getting ready, makeup vanity and all.

10

Charmaine

Oct 14, 2025

·

Stayed 2 nights

This is my new go-to hotel when visiting New Orleans. The staff is AMAZING from bellhops and check in to housekeeping and poolside. Virgin is always a vibe in any city, but the rooftop pool always seals the deal for me. Within walking distance to Bourbon Street without the busy crowds. And our sweet made me feel like Carri from sex and the city with the huge changing area, vanity, and closets… there are two of them. What are you waiting for? Book your stay today!

6

Rebecca

Feb 28, 2025

·

Stayed 5 nights

The hotel’s interior was impressive—modern, stylish, and clean. The staff were warm and welcoming, which was nice. However, the biggest drawback was the air conditioning system. It was extremely loud, and to our surprise, there was no option to turn it off. The only solution offered was for an engineer to disconnect it from the mains, which meant no air conditioning at all. Since we didn’t need it much during our stay, we opted to have it switched off, but in peak summer, this would have been a major issue. Even with the cooler weather, the room became stuffy due to the lack of ventilation and no windows to open, forcing us to keep the door open to let in fresh air from the hallway. For reference, we stayed on the 8th-floor city-view room (812) Despite this, the hotel itself was excellent—the rooftop area was a great touch, and both the cocktails and food were fantastic. Unfortunately, due to the air conditioning system, we wouldn’t choose to stay here again.

8

Anya

Feb 25, 2025

·

Stayed 4 nights

Very nice, clean hotel. Wifi wasn’t working in room and couldn’t use tv cast.

8

David

Sep 2, 2025

·

Stayed 3 nights

Room was awkwardly arranged. Prices for on property purchases were simply outrageous. Staff was friendly and most accommodative. I had no balcony.

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Service

Staff are widely described as welcoming, professional, and helpful across valet, front desk, bars, and housekeeping. A minority report inconsistent responses, slow valet or front desk, billing issues, or poor handling of problems and special requests.

Related guest reviews

4

Daniel Bryan

Jul 23, 2025

·

Stayed 3 nights

The property was conveniently located around everything. Our room had a very bad leak where water was seeping out of the floor boards which made it impossible to walk on one side of the bed. Forgot several times and ended with wet socks more than a few times. The blinds didnt work. The stayed open which made it impossible to sleep in. Light would pour in by 645 am. I wake up early each day, but not ideal when on vacation. The door seperating the room from the bathroom/vanity room didnt have a door stop which is damaging the wall badly. Additionally, our tv didnt work. The remote was an aftermarket remote which didnt have the functions necessary to operate the tv. I told a staff member and they responded with "oh ok, thank you for letting us know." No change of rooms, no credit, no anything.

10

PATRICIA

Oct 1, 2025

·

Stayed 2 nights

Great staff! Professional and kind. Room was comfortable and lobby coffee lounge was fantastic!

10

Johnnie

Feb 28, 2025

·

Stayed 4 nights

The staff at this hotel provided an exceptional level of service unlike any I’ve experienced before. Their professionalism and hospitality made my stay truly enjoyable, and I would definitely return.

2

Monica

Oct 29, 2024

·

Stayed 1 night

We were in town for the Eras tour and it was painful how under-prepared this hotel was. I hate to even leave a bad review because I am always a fan of Virgin when traveling and cannot recommend their airline & cruise line enough. This was my first stay at one of their hotels and while the property is clean and beautiful, our experience was so bad. My room was not ready by the 3pm check-in time. We ended up having to ask for our luggage and the front desk team offered for us to get ready for the concert in the public restroom. When we were leaving for the show at 6:15pm, we were told our room was finally available. We weren't even offered a comp drink or meal for the huge inconvenience. I think all of the non-hotel guests attending the Taylor Swift rooftop party were better cared for than the hotel guests. I will note that the staff at the lobby-level bar were wonderful.

10

Philip

Oct 12, 2025

·

Stayed 4 nights

Fanastic hotel with great service. Been three times to the Big Easy and by far the best hotel we have stayed in. Only down side was the limited beer options but a minor concern. Smooth check in and out, lovely service, polite and warming. Thank you so much,

10

Charmaine

Oct 14, 2025

·

Stayed 2 nights

This is my new go-to hotel when visiting New Orleans. The staff is AMAZING from bellhops and check in to housekeeping and poolside. Virgin is always a vibe in any city, but the rooftop pool always seals the deal for me. Within walking distance to Bourbon Street without the busy crowds. And our sweet made me feel like Carri from sex and the city with the huge changing area, vanity, and closets… there are two of them. What are you waiting for? Book your stay today!

10

Giuliana

Sep 12, 2025

·

Stayed 2 nights

Frankie provided exceptional service throughout our stay. She went above and beyond to accommodate our room arrangements and was incredibly helpful and attentive to our needs.

4

Fernando del

Jan 24, 2025

·

Stayed 2 nights

The staff at the coffee shop in the morning was not welcoming, and the breakfast offerings were basic. I do not see the benefit of staying at this hotel over a traditional Holiday inn. The service was sub-par, nothing special about the stay and the concierge was unresponsive. For price point, you are better off staying at Loews or Hilton. It appears there is more focus on the product and decor than service.

8

Bijan

Jun 9, 2025

·

Stayed 5 nights

The room is unique with a good layout. The rooftop pool and bar are a nice plus. The staff was friendly but not always present. A couple of times, we found no one at the front desk when we needed assistance and the valet parking was very slow on one occasion. At $60+ per night, we expected better valet service.

10

Renee

Jul 27, 2025

·

Stayed 1 night

Great property with clean and well appointed rooms. The valets are friendly and efficient with cars too.

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Location

Walkable base near the French Quarter, Superdome, and Arts/Warehouse District, with many appreciating the quieter setting just off the busiest streets. A few note it can feel a bit out of the way at night.

Related guest reviews

10

Kenneth

Aug 5, 2025

·

Stayed 2 nights

Conveniently located near the Warehouse/Arts District. The staff was really good (valet, front desk, security and bar tenders). The overall condition of the property was really well maintained and the aesthetic was modern and quirky. I recommend this hotel to most people who are willing to pay a bit more for convenience, walkability and tons of good food options nearby.

10

Ellen

Jan 7, 2025

·

Stayed 2 nights

Great location outside the chaos of the Quarter but still very walkable to everything. Room was so efficiently designed - it reminded us of a high end stateroom on a cruise ship. Loved the rooftop pool and bar, and the coffee bar in the lobby was great as well. Would definitely return.

10

Scott Stephen

Sep 2, 2025

·

Stayed 4 nights

Modern and nice rooms. Easy walking distance to everywhere we wanted to go

10

Elisa

Sep 24, 2025

·

Stayed 3 nights

When it comes to Boutique Hotels, I'm a little tongue-in-cheek, but the Virgin hotel in Nola hit the mark. Latrell, at front desk was genuinely lovely, very welcoming and professional. The rooms were as pictured Rooftop had lovely views. Swimming pool was a tad small but cute. Eating in the hotel was reasonable, price-wise. My room had a beautiful view. The location was perfect! Away from the madness of bourbon st, but within walking distance. Altogether, a lovely experience

10

Marisa Escudero

Aug 27, 2025

·

Stayed 3 nights

Wonderful location and room was beautiful

10

Margaret B

Nov 9, 2025

·

Stayed 2 nights

We had a great experience. The staff was friendly and helpful. I loved the design as well. It's in a walkable area and convenient to many New Orleans sites.

10

Dani

Jan 26, 2025

·

Stayed 2 nights

Great spot. Easy walk to the stadium. Not far from the French Quarter.

10

daniel

Feb 25, 2025

·

Stayed 2 nights

The moment we stepped up to the hotel we were greeted with friendly happy staff. Shout out to Tim the doorman. The receptionists were lovely. The coffee and bar area very welcoming. The rooftop pool was beautiful! Our room was just perfect with everything and more.Location was excellent. We could walk to Bourbon St and French quarter but had a quieter place at night. Highly recommend.

10

Michael

Feb 3, 2025

·

Stayed 3 nights

Great hotel for proximity to Quarter and trolley. Quiet rooms a major plus

10

Jonathan

May 18, 2025

·

Stayed 3 nights

Great location

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Dining

Cocktails and several on-site dining experiences, including breakfast and room service, receive praise. Feedback on overall food quality, pricing, and loud music during meals is mixed.

Related guest reviews

10

Alison

Jun 3, 2025

·

Stayed 3 nights

Beautiful hotel, great restaurant & bar!

8

Carey

May 5, 2025

·

Stayed 2 nights

Beautiful hotel with cool lobby coffee shop, nice bar and restaurant; amazing rooftop bar and pool and nightclub. The issue is the constant loud music in the bar area which is pumped into the dining room too. Incredibly loud and intrusive - disco type music even while eating Sunday brunch. Too much.

10

Leonides

Jun 19, 2025

·

Stayed 3 nights

Breakfast was excellent

10

LIsa

Mar 29, 2025

·

Stayed 4 nights

Rooms were amazing. Food options just ok.

8

jasmine

Apr 28, 2025

·

Stayed 3 nights

Nice hotel, the dining options were great and the mini bar prices reasonable. The rooms do not look so maintained, but I did like the separate bath area from the sleeping area. The pool is tiny! And I was unable to enjoy it due to most of the seats being taken up even further away from the pool. The ambience is nice but I will try a different hotel next time.

8

Stephanie

Mar 31, 2025

·

Stayed 3 nights

Very nice hotel. Bed was very comfortable, cute decor. Lobby is a little small and congested when busy. Breakfast was great as was room service

10

Christina

Nov 1, 2025

·

Stayed 1 night

Food was great! Staff was helpful

6

Joanne

May 31, 2025

·

Stayed 4 nights

The people at the hotel tried to be helpful but you couldn't rent movies because they dont have the option to do anything but stream from your phone which is annoying and everything was subpar, the food was crappy.

10

Tracy

Aug 11, 2025

·

Stayed 6 nights

It was a beautiful hotel. The cocktails at the bars were delicious, the live music was amazing.

8

Daria

Apr 7, 2025

·

Stayed 2 nights

The hotel is located in a convenient area, you can easily walk to the street cars and restaurants. There is the cutest bakery across the street called Batter. I highly recommend it. Check-in was fairly smooth there was no wait and we got to our room quickly. The room was clean and cute. The bed was very soft, I don’t care for soft beds and had trouble sleeping each night. We tried happy hour at the commons club and had a great time. There were several drinks to choose from and the special Hulu menu was a great addition. The service in the bar was great for 2 out of 3 days that we visited. The bartender helping us was awesome and made wonderful drinks. She is a gem. The last day we went she was off and service was lackluster and the guy overcharged us. I pointed it out and he never corrected it. We couldn’t enjoy the pool, it’s a tiny plunge pool and there were too many people in the small space.The front desk service wasn’t very good. The staff gathered around the door as if they were guests and it made it hard to tell who was working. At checkout the service really stood out. The gentleman at the front desk was perky and enthusiastic. I didn’t catch his name but he worked the morning shift on 04/03. Also Ryan the bellman was engaged and made good recommendations for food and activities. It’s a shame we met the best on our last day. Their service was excellent and it saved the hotels service reputation. Overall it was a decent stay, but I probably won’t stay here again.

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Month	Average price
January	$203
February	$267
March	$253
April	$258
May	$182
June	$165
July	$157
August	$148
September	$150
October	$247
November	$245
December	$205

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15 $146	16	17 $129	18 $190	19 $212
20 $129	21 $125	22 $129	23 $149	24 $151	25 $262	26 $486
27 $516	28 $505	29 $474	30 $193

Su	Mo	Tu	We	Th	Fr	Sa
				1 $201	2 $238	3 $278
4 $186	5 $190	6 $187	7 $208	8 $343	9 $711	10
11 $194	12 $173	13 $187	14 $187	15 $212	16 $346	17 $445
18 $194	19 $180	20 $249	21 $191	22 $322	23 $455	24
25 $229	26 $233	27 $229	28 $248	29 $278	30 $389	31 $361

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Monthly average prices

About this property

Location

Room options

Grand Suite, 1 King Bed, Balcony (Chamber)

Room, 2 Queen Beds (Chamber)

Suite (Crescent City Penthouse)

Penthouse (Richard's Flat)

Room, 1 Queen Bed (Chamber)

Grand Suite, 1 King Bed, Balcony, City View (Chamber)

Grand Suite, 1 King Bed, Balcony, City View (Chamber, Adapted)

Room, 1 King Bed (Chamber)

Room, 2 Queen Beds, City View (Chamber)

Room, City View (Rooftop Chamber)

Room, 1 King Bed, City View (Chamber)

Room, 1 King Bed, City View (Rooftop Chamber)

Guest reviews

Superb

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Virgin Hotels New Orleans

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Prices for upcoming dates