Is parking available at the hotel?

The hotel offers valet parking for NZD 70 per night, which includes in/out privileges. Reservations are recommended for parking.

What breakfast options are available?

Full breakfasts are available daily from 6:30 AM to 10:30 AM for a fee of approximately NZD 49 for adults and NZD 24.5 for children.

What are the check-in and check-out times?

Check-in is at 3:00 PM and check-out is at 11:00 AM. Early or late check-in/check-out may be available upon request and could incur additional charges.

What accessibility features does the hotel offer?

The hotel features limited wheelchair accessibility, including step-free entrances and accessible public areas. Specific details about room accessibility are not provided.

Where is the hotel located in relation to key attractions?

The hotel is centrally located in Auckland, just steps from Commercial Bay and Auckland Ferry Terminal. It is 0.1 km from Princes Wharf and 0.8 km from Spark Arena.

What are the policies for children staying at the hotel?

Children are allowed at the hotel. The minimum age for children to stay for free is not specified.

Are extra beds or cribs available?

The hotel offers rollaway beds for a fee of NZD 80 per night. Advance request or confirmation is required for availability.

InterContinental Auckland Hotel Accommodation

Average nightly price at InterContinental Auckland by IHG by month, last 12 months (USD)
Month	Average price
January	US$301
February	US$403
March	US$321
April	US$241
May	US$231
June	US$199
July	US$218
August	US$237
September	US$220
October	US$228
November	US$351
December	US$286

What guests think

Travellers describe InterContinental Auckland by IHG as a modern, centrally located hotel by the harbor, praised for friendly, professional staff, comfortable tech equipped rooms with blackout blinds and views, and consistently clean spaces that feel new and well maintained.

Many value the waterfront setting opposite the ferry terminal and near Britomart for easy access to cruises, transport, shopping, and restaurants. Common pain points include limited driveway or parking space, occasional room noise or smaller layouts, confusing controls or AC glitches, and some mixed experiences with restaurant service, housekeeping frequency, or gym availability. Overall, expect an upscale, convenient city stay with standout staff and comfort.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Several reviews praise the Club Lounge, while multiple guests report limited driveway or parking space when arriving or loading. A few noted the gym did not match booking photos or was temporarily restricted.

Related guest reviews

8

Shirley

10 Sept 2024

·

Stayed 2 nights

Staff very hospitable and.personable Parking adjacent to and access to the property is terrible.

10

Michael

7 Mar 2025

·

Stayed 3 nights

Location was excellent and club lounge was nice. Room was spacious

8

Noor

24 Mar 2025

·

Stayed 3 nights

Convenient location across from the ferry terminal and close to shopping and restaurants. Staff were courteous an attentive. I love the filtered water station on every floor. Rooms were up-to-date and clean with motorized shades and a minibar. The only issue is there is no driveway in front of the hotel, so if you order an Uber or a taxi, or pulling up with a rental car to unload/load your bags, there is only a small space off the side of the road where you can do this. If it's occupied by a van, you're out of luck.

10

Lai

17 Oct 2025

·

Stayed 2 nights

Modern well designed hotel in convenient location. Stayed with club level access, which had tea service and canapés in addition to breakfast. These were served in addition to some small items which were self served. The staff was super friendly and attentive. The lounge view was a gorgeous one of the harbor.

10

DUANE

11 Feb 2025

·

Stayed 3 nights

Really nice hotel in a great area. Fantastic staff and great club lounge.

10

Kerry

21 Oct 2025

·

Stayed 1 night

The attention to detail, the real 5 star service, the beautiful rooms. The Club lounge is excellent, possibly the best club lounge experience we’ve had in our travels. Best Auckland 5 star I’ve stayed in by far. Can’t wait to come back!

10

G M

8 Oct 2024

·

Stayed 7 nights

Fantastic location and well priced. I understand rates are lower right now with opening specials. It would be great if the gym had a spin bike and rowing machine which were in photos when I booked. I understand that they were using Les Mills passes for the first few months and the photos depicted that. When we arrived the gym was very different to the pics from when we booked. The breakfast was amazing. Overall a great stay.

10

Douglas

15 Jan 2025

·

Stayed 2 nights

Auckland was the last stop on our 26-day vacation and this was definitely the right hotel to end with. Every staff member I interacted with was friendly and helpful. The room was wonderful, with a nice view of the harbor. If you are arriving in a car (not taxi or Uber), one thing to watch out for is that they don't really have a driveway in front of the hotel. Just 2 small parking spots where you can pull in, check-in or out, pack or unpack. But if they are busy you might have to make a few laps around the block until a spot is empty.

10

LEE

20 Sept 2024

·

Stayed 1 night

Fantastic hotel, rooms well appointed, great location. Only downside is the lack of short term parking when you arrive , just a small loading bay on Quay street big enough for 2 cars, if a car is the bay you have to drive around the block, which In Auckland traffic can take sometime

10

Julian

18 Aug 2024

·

Stayed 1 night

Great relaxing stay unfortunately dining for lunch didn’t have separate menu and no breakfast was available either. Also no spa sauna or pool and gym was restricted and undergoing painting so not really available to use .

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Cleanliness

Cleanliness is a strong point, with many citing spotless, immaculate rooms and well kept spaces. A few mentioned lapses such as unchanged bedding during a stay or a dirty restaurant floor.

Related guest reviews

10

ACL

16 Apr 2025

·

Stayed 1 night

Room is clean and luxurious. Hotel is right in the centre of exciting activities.

10

lila

20 Jul 2025

·

Stayed 1 night

Very clean and comfortable. Loved our stay. Bed so comfortable. Immaculate! Luxury hotel!!!

2

Min

1 Feb 2025

·

Stayed 2 nights

I am fairly disappointed with my stay in the hotel. The room has no separation between the bathroom and shower. The water is all over the place on the floor after showing. The room is noisy at night till 1 am. The service in the restaurant is not acceptable. I was trying to make the reservation with the restaurant manager. Nobody called me back after calling the restaurant twice. The floor was very dirty in the restaurant during breakfast time. This is not an intercontinental standard.

10

Jacob

18 Dec 2025

·

Stayed 3 nights

Room was spotless Staff was exemplary Everything was 10/10 Beyond my expectations

10

David

30 Jan 2026

·

Stayed 2 nights

Room very clean, staff very helpful

10

Anthony

25 Feb 2026

·

Stayed 1 night

Spotless room w/amazing views.

10

Seng lan sarah

25 Jun 2025

·

Stayed 3 nights

Great location friendly staff and generally clean room but they didn’t change the bedding at all during our 3 nights stay. I dropped the alarm on the floor but it’s been in the same location all 3 days so no one’s even doing the proper cleaning

10

Lisa

15 Jan 2026

·

Stayed 1 night

Professional and friendly staff. Clean room. Environmentally conscious touches. Automatic blackout shades

10

Fiona

7 Mar 2025

·

Stayed 4 nights

Fantastic location and stylish room with great furnishings. Immaculately clean and prompt service.

10

lila

20 Jul 2025

·

Stayed 2 nights

Beautiful, clean, comfortable hotel. One of the best hotels we have stayed at. Everything was amazing. Even the soaps provided was top tier. The bedsheets were thick, clean and comfortable. The towels were clean and thick. Really enjoyed our wonderful stay. Stayed here twice and was amazing both times. My kids loved it too. Very clean!!! Staff was all very kind and welcoming.

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Rooms

Rooms are modern, comfortable, and tech forward, with blackout blinds and harbor views frequently praised. Some guests noted smaller layouts, noise from outside or near elevators, confusing controls, or AC issues.

Related guest reviews

8

Stephen John

20 May 2025

·

Stayed 2 nights

We stayed in the Doha, Qatar, Intercontinental hotel in February 2025 and were very pleased with our stay, apart from a very bad check in experience. We then decided to stay in another Intercontinental, this time in Auckland. Generally the Auckland Intercontinental was very good except for the room AC not working properly, ended up have 5 extremely uncomfortable nights in a lovely room. We complained about this issue to the front desk, on two separate occasions but the AC was not fixed. We really think someone needs to carefully check the above AC issues.

10

Philip

26 Mar 2025

·

Stayed 1 night

Lovely hotel room, but difficult to operate lighting

10

Deidre

15 Jun 2025

·

Stayed 1 night

Exceptional in every way. Service is impeccable. Staff are incredibly helpful. The view is wonderful. Wifi is excellent. Pillows and bed are dreamy. We’ll never stay anywhere else in Auckland again. Thank you.

10

Douglas

13 Dec 2024

·

Stayed 1 night

Fabulous hotel with excellent staff and warm, comfortable rooms. Automatic blinds opened upon entering my room! Lovely view of the harbor and ferry terminal - both quaint and historic. Lovely hotel!!!!

10

shahram

22 Nov 2025

·

Stayed 3 nights

The rooms were a little too small. But great hotel!

10

Maria

19 Mar 2025

·

Stayed 3 nights

On arrival from the cruise dock, we expected to have to store our luggage till check in. Our room was already available, which was great. The room was spacious and well equipped. The bed was a bit too soft for my husband. This was rectified within hours of him mentioning it. The restaurant was great and staff throughout the property were courteous and helpful. Our only issue was the touch pad controlling lights, aircon and window blinds. Maybe our age was the problem, as we found ourselves raising the blinds when we intended to turn on a light.

10

Jeremiah

2 Aug 2025

·

Stayed 3 nights

Modern and clean. Rooms have up to date technology and automations (the blinds and lights open and turn on upon arrival). You will not regret staying here. Tons of shopping and food just a few steps away. Easily the best place to stay in Auckland proper.

8

Clinton

10 Sept 2025

·

Stayed 2 nights

Room backed onto the elevator shaft and was very noisy.

10

Anthony

25 Feb 2026

·

Stayed 1 night

Spotless room w/amazing views.

10

Alberto

23 Feb 2025

·

Stayed 1 night

Just one night - everything was great. Great view, great service, great room. Everything works in that hotel, fires on all cylinders. Only negative was a bit of noise from the street later into the night.

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AI-generated summary based on recent guest reviews

Service

Service is widely described as friendly, professional, and accommodating, including helpful concierge and flexible check in. Isolated issues include slow or unresponsive restaurant service and occasional housekeeping or communication lapses.

Related guest reviews

10

Brenda

23 Nov 2025

·

Stayed 1 night

The staff was ultra professional. The food amazing. The attention paid to keeping the rooms, clean and refreshed.

10

Lai

17 Oct 2025

·

Stayed 2 nights

Modern well designed hotel in convenient location. Stayed with club level access, which had tea service and canapés in addition to breakfast. These were served in addition to some small items which were self served. The staff was super friendly and attentive. The lounge view was a gorgeous one of the harbor.

8

Lynne

10 Feb 2025

·

Stayed 1 night

We had to ask 3 times for them to come and clean our room. Service should be better for a hotel of this level.

10

Kuanghui

3 Mar 2025

·

Stayed 2 nights

The hotel service was fabulous. We arrived at the hotel early in the morning after a long international flight, several hours before the usual check in time. The hotel staff was very accommodating: led us to have a breakfast in the club and made us an early check in. That helped a lot to ease the stress from the long journey. We loved everything about the hotel, the location is superbly convenient, 2 minutes to the train station, which takes you to the airport directly without changing. Much easier than taking a taxi. Many restaurants nearby within walking distance. I had recommended it to many of my friends! Thank you, ICH!

2

Min

1 Feb 2025

·

Stayed 2 nights

I am fairly disappointed with my stay in the hotel. The room has no separation between the bathroom and shower. The water is all over the place on the floor after showing. The room is noisy at night till 1 am. The service in the restaurant is not acceptable. I was trying to make the reservation with the restaurant manager. Nobody called me back after calling the restaurant twice. The floor was very dirty in the restaurant during breakfast time. This is not an intercontinental standard.

10

Jacob

18 Dec 2025

·

Stayed 3 nights

Room was spotless Staff was exemplary Everything was 10/10 Beyond my expectations

10

David

30 Jan 2026

·

Stayed 2 nights

Room very clean, staff very helpful

10

Natasha

7 Dec 2025

·

Stayed 1 night

Fantastic service great location great staff and the most comfortable rooms

10

Natasha

2 Jan 2025

·

Stayed 1 night

Beautiful hotel with exceptional staff

10

Douglas

15 Jan 2025

·

Stayed 2 nights

Auckland was the last stop on our 26-day vacation and this was definitely the right hotel to end with. Every staff member I interacted with was friendly and helpful. The room was wonderful, with a nice view of the harbor. If you are arriving in a car (not taxi or Uber), one thing to watch out for is that they don't really have a driveway in front of the hotel. Just 2 small parking spots where you can pull in, check-in or out, pack or unpack. But if they are busy you might have to make a few laps around the block until a spot is empty.

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AI-generated summary based on recent guest reviews

Location

Location draws consistent praise: on the waterfront by the ferry terminal and near Britomart, shopping, and cruise embarkation. Ideal for walking to local attractions and transport.

Related guest reviews

10

Gerald

3 Dec 2025

·

Stayed 2 nights

Great location

10

Corinne

31 May 2025

·

Stayed 2 nights

Best location for anyone embarking on a cruise from Auckland. Worth coming in 3-4 days ahead of time. Location is awesome! Definitely worth a second stay anytime I’m in town!

10

Hisashi

19 Oct 2025

·

Stayed 3 nights

デボンポート行のフェリーターミナルの向かいでブリトマート駅からもすぐです。初のインターコンチネンタルでしたがさすがの施設でした。各フロアーに飲料水の出る設備があります。空港までタクシーで行くと１１０ドルかかりましたが、２０ドルの相乗りでも問題ありません。街歩きの拠点としても便利でした。朝食も１品選んであとはビュッフェで３泊満足でした。

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10

Val

4 Jan 2026

·

Stayed 5 nights

This was an Outstanding hotel at the best location in Auckland. Right across from the ferry building. The rooms were fantastic, staff beyond compare and the food outstanding!!

8

Andrew Mark

15 May 2025

·

Stayed 2 nights

Nice hotel convenient to harbor and cruise boats

10

Laura

12 Mar 2025

·

Stayed 1 night

Great location to board cruise ship across the street.

10

stephanie

24 Jan 2026

·

Stayed 2 nights

Location perfect.

10

Zoran

5 Oct 2025

·

Stayed 2 nights

Great rooms, great staff, great location, would recommend. Great location.

10

Susan

6 Mar 2025

·

Stayed 1 night

Loved the proximity to the harbor and ferries

10

Jeremiah

2 Aug 2025

·

Stayed 3 nights

Modern and clean. Rooms have up to date technology and automations (the blinds and lights open and turn on upon arrival). You will not regret staying here. Tons of shopping and food just a few steps away. Easily the best place to stay in Auckland proper.

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Dining

Breakfast is frequently praised and several guests enjoyed the on site restaurant. Some reported underwhelming mains or slow service at dinner.

Related guest reviews

10

Hisashi

19 Oct 2025

·

Stayed 3 nights

デボンポート行のフェリーターミナルの向かいでブリトマート駅からもすぐです。初のインターコンチネンタルでしたがさすがの施設でした。各フロアーに飲料水の出る設備があります。空港までタクシーで行くと１１０ドルかかりましたが、２０ドルの相乗りでも問題ありません。街歩きの拠点としても便利でした。朝食も１品選んであとはビュッフェで３泊満足でした。

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10

Val

4 Jan 2026

·

Stayed 5 nights

This was an Outstanding hotel at the best location in Auckland. Right across from the ferry building. The rooms were fantastic, staff beyond compare and the food outstanding!!

10

James

3 Oct 2025

·

Stayed 1 night

Great room, friendly staff and amazing breakfast

10

Matthias

8 Jan 2025

·

Stayed 2 nights

Amazing hotel! Staff, room and breakfast are top notch!

10

Karmel

13 Dec 2024

·

Stayed 4 nights

Amazing hotel and incredible location. The ferry terminal is literally across the street from the hotel. It’s adjacent to a small shopping mall great food court. The hotel has a wonderful restaurant which we had two dinners and daily breakfast which was wonderful

10

G M

8 Oct 2024

·

Stayed 7 nights

Fantastic location and well priced. I understand rates are lower right now with opening specials. It would be great if the gym had a spin bike and rowing machine which were in photos when I booked. I understand that they were using Les Mills passes for the first few months and the photos depicted that. When we arrived the gym was very different to the pics from when we booked. The breakfast was amazing. Overall a great stay.

10

Cheryl

8 Apr 2024

·

Stayed 2 nights

Very modern , clean and friendly staff . We got a junior suite facing the harbor . Really enjoyed the technology by the bedside with do but disturb button , the dimmer switches and shades . Bed and furniture is very nice . The breakfast had great choices but dinner was a 1 hr and 10 min for my husbands steak .it was on a Sunday and there really wasn’t a lot of patrons dining that evening . They did take off the sides dishes on our bill

10

Ben

5 Jun 2024

·

Stayed 2 nights

Lovely new property with rooms that have been cleverly designed and are very classy. Great location, close to everything and walking distance to very good food and shopping along with the harbor and viaduct. Advieh restaurant for dinner is excellent, will definitely stay again.

10

James

5 May 2025

·

Stayed 4 nights

The staff were friendly and courteous. The really made me feel welcome. The restuarant was excellent. The food and service were outstanding. James

8

Katharine

21 May 2025

·

Stayed 1 night

We were "upgraded" to a king room that had a very strange and steep ramp to the bathroom i stead of a step up, causing it to feel a but like a fun house. And there was a very large window to the bathroom right beside the bed. The window could be made frosty but always let through light so when my husband would get up in the night to pee, the whole bedroom would light up with bright light, waking me up each time. The restaurant was a bit of a disappointment for the mains. Our stay was overall ok

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $283	2 $287	3 $320	4 $296	5 $339	6 $385	7 $399
8 $382	9 $365	10 $408	11 $339	12 $305	13 $243	14 $296
15 $337	16 $382	17 $328	18 $406	19 $330	20 $312	21 $330
22 $287	23 $316	24 $287	25 $304	26 $286	27 $256	28 $270
29 $258	30 $312

InterContinental Auckland by IHG

Prices for InterContinental Auckland by IHG

Monthly average prices

About this property

Location

Room options

Classic Room, 2 Queen Beds, Harbor View

Classic Room, 1 King Bed, Accessible

Suite, 1 Bedroom, Club

Classic Room, 1 King Bed, Club , Harbor View

Classic Room, 2 Queen Beds

Junior Suite, 1 King Bed, Club , Harbor View

Suite, 1 Bedroom, Club , City View

Classic Room, 1 King Bed, City View

Premium Room, 2 Queen Beds, Accessible

Classic Room, 1 King Bed

Suite, 1 Bedroom, Club , Harbor View

Classic Room, 2 Queen Beds, Club , Harbor View

Classic Room

Junior Suite, 1 King Bed

Classic Room, 1 King Bed, Harbor View

Presidential Suite

Guest reviews of InterContinental Auckland by IHG

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about InterContinental Auckland by IHG

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21	22 $357	23 $286	24 $262
25 $238	26 $239	27 $272	28 $384	29 $256	30 $215	31 $260