Name: Residence Inn Arundel Mills BWI Airport
Address: 7035 Arundel Mills Circle, Hanover, Maryland, United States of America, Baltimore (and vicinity), Anne Arundel County, US
Price range: US$166–US$271 per night
Rating: 8.4

What guests think

Across many reviews, Residence Inn Arundel Mills BWI Airport earns praise for its convenient location by Arundel Mills and generally friendly staff, while guests also note age-related wear and occasional maintenance issues that affect comfort.

Many guests find the property clean, but multiple reviews report brown or interrupted water, unpleasant odors, dirty linens, bugs, and inconsistent housekeeping. Amenities like an outdoor fire pit and on-site games are appreciated, while paid or limited parking and unreliable Wi-Fi/TV frustrate some stays. Furnishings and fixtures feel dated to several reviewers, with occasional in-room issues such as noisy AC, firm mattresses, or malfunctioning remotes. Expect a convenient suite-style stay near attractions, with good value offset by aging finishes and occasional hiccups.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Amenities such as an outdoor fire pit plus a basketball court and pool table are appreciated. Recurring drawbacks include paid or limited parking, unreliable Wi-Fi/TV, and occasional interruptions like water shutoffs.

Related guest reviews

8

Linda

5 May 2025

·

Stayed 1 night

Very worn and outdated. Limited parking spaces

2

Towanda

30 Aug 2023

·

Stayed 3 nights

Too many MAJOR daily interruptions. My water was cut off twice during my 6 day stay. Once from 9-5 and the 2nd time 9-3 another day. Most of my work is done from home with a few customer meetings. I checked out a day early because fire alarm went off around 1pm, that was the last straw for me. The inconvences during the week were just too much to put up with for one more day. I was very disappointed with my stay.

8

Barbara

26 Aug 2024

·

Stayed 2 nights

Convenient, I have been there several time and you're now charging for parking, never had thst before

6

Gabriel

2 Dec 2024

·

Stayed 2 nights

Wi-fi was terrible! Couldn’t get anything connected to the internet to play poker online.

10

Carmen

6 Jan 2025

·

Stayed 1 night

Overall excellent, but be prepared to pay for parking

10

Edward

1 Nov 2024

·

Stayed 2 nights

Surprised at the $20/day parking fee for a suburban hotel. If you join BonVoy Club, then fee is waived. Seems kind of silly. Otherwise very very impressed. Made mistake of staying at Red Roof Inn nearby 2 years agothat was closer to my event, that was terrible. But slight extra distance to this Marriott was well worth it.

8

Giovanni

16 Mar 2025

·

Stayed 2 nights

The service and stay was excellent. However, I didn’t like the fact that you pay to stay in the hotel and you have to pay to park on the lot of the hotel. Your vehicle is not inside of a garage but theirs a few.

10

Gabriel

12 Jan 2025

·

Stayed 1 night

Love the location. Rooms are great. I love the basketball court, pool table, most hotels I’ve been to have no pool tables. Awesome hotel. Only problem is the internet. I am a poker player and the internet must be upgraded.

10

Kenneth

27 Jun 2024

·

Stayed 2 nights

The Assistant General Manager, and staff members Jasmine were very polite, knowledgeable, professional and proficient at check in, and local things to do! I was attending a girls weekend and it certainly was an excellent location and safe! I do suggest pool being maintain multiple times per day for leaves and bugs.

8

Sybil

1 May 2024

·

Stayed 4 nights

I like the place it just needs an upgrade in carpeting, bed and furniture. I paid for a one bedroom suite and expected it to look like a suite. Breakfast was clean and nice, very well put together. Staff was friendly. Wifi a disaster. I work remotely so not having proper access to wifi was a bit stressful.

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AI-generated summary based on recent guest reviews

Cleanliness

Many reviews describe clean rooms and fresh linens. However, several report brown or interrupted water, unpleasant odors, dirty pillowcases, bugs, and inconsistent housekeeping, with public areas sometimes needing deeper cleaning.

Related guest reviews

10

Joseph

16 Jun 2025

·

Stayed 2 nights

Great hotel and staff. Very clean and comfortable. Will stay again

8

Adam C.

5 Aug 2025

·

Stayed 3 nights

Room was nice clean and comfortable.

6

CHARLES

18 Aug 2024

·

Stayed 1 night

Needs painting in a lot of areas and more cleanliness in public areas

2

Brian

26 Dec 2023

·

Stayed 3 nights

We stayed for 3 days, no one came to clean the room, take out the trash or change the towels. Bad experience, I complained and they did nothing.

4

Lamesha

26 May 2025

·

Stayed 2 nights

I have been a frequent guest at this property due to the cleanliness, customer service and location. This last stay was horrible from the start. The bed was half made, the hallways smell like dog, the water was brown, there were no cooking pans the first night, the toilet wouldn't flush and they told me they could not bring me a plunger until the evening. I went and spoke with the front desk at check out and was informed they were under new management. No kidding. I have contacted Marriott because this was unacceptable for my family. I do not plan on returning. The place is so convenient to everything but I can't have peace in a place like this. I hope management steps up and returns this place to family friendly, clean and well ran establishment again.

10

Ero

21 Aug 2025

·

Stayed 2 nights

Across the street from Arundel mills mall with tons to do! Facilities and amenities were great. Very clean and staff was very kind. The property is outdated so stains on carpets and noisy AC are to be expected but sheets and towels were pristine. Every nook and cranny was clean. Only thing I could say was that the shower head had built up scum but I gave it a quick scrub, no problem. Overall very good experience and will be staying there again when I come back!

10

CYNTHIA

1 Jan 2025

·

Stayed 1 night

The rooms were clean, the staff were friendly and the location was convenient.

6

CHARLES

18 Aug 2024

·

Stayed 1 night

Could use some updating with chipping paint and other cosmetic features such as worn rugs and overall cleanings especially in public areas of the hotel

6

Thomas

26 Nov 2023

·

Stayed 3 nights

The pillowcases had makeup/dirt on them.

10

marquita

16 Jul 2024

·

Stayed 1 night

This is a very clean property. Casino/mall/movies all in a 10 minute walking distance

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AI-generated summary based on recent guest reviews

Rooms

Suites offer full kitchens and separate living areas, but furnishings are dated and guests report intermittent in-room issues such as noisy or broken appliances, malfunctioning remotes/phones, and firm mattresses.

Related guest reviews

10

Kerri Lee

2 Jun 2025

·

Stayed 4 nights

Reasonable price. Convenient to the conference. Full size appliances, separate rooms for bedroom, living room/kitchen, and bathroom.

8

Phillip

2 Mar 2025

·

Stayed 1 night

Had to switch rooms. Bathroom toilet was stopped up lights kept flickering on & off. No Maintenance was available. The next room the remote didn’t work still no maintenance so had to get a remote from another property. Count call the for T desk because the phone on the room wasn’t working no phone cord. I couldn’t believe this was a Marriott property.

8

Jhaneen

28 Dec 2024

·

Stayed 2 nights

Things in the room could afford to be upgraded bed carpet couch.

10

Jeanette

25 Nov 2023

·

Stayed 3 nights

This property, room was fantastic, not expensive and reasonably price. There was a full kitchen, comfortable bed, couch that pulls out, large desk space and bathroom has a door between the bath/toilet area and the sink with counter and mirror.Room was larger than most. Very clean. All people at the desk were very friendly and helpful.Plan to stay there again.

10

JOHN

7 Oct 2024

·

Stayed 1 night

Well, there were a few issues: the screen on bedroom window was torn and hanging from the frame as it a break-in had been attempted; the refrigerator handle was missing; the toilet seat would not stay in an upright position, so I was forced to hold it up the entire time while standing in front of the toilet (arrrgghhh); the TV controller worked the first night, but didn't the next morning. Otherwise, the room was nice.

8

Dawn

27 Oct 2024

·

Stayed 2 nights

My only problem was that the ice maker in the refrigerator wasn't working. Had to go to front desk for ice. The property is well kept. Breakfast was delicious

8

John

16 Jul 2024

·

Stayed 3 nights

The stay very nice. Last night the fan in fridge made noise had to unplug. Mattress a little hard

6

LaTishia

10 Sept 2023

·

Stayed 2 nights

I stay every time I visit family in MD. I love the location and the staff is friendly enough. This last stay my TV was out do to cable/internet company but was working later in the day. The beds are horrible hard and small the Queen look like a double. The hotel is decent but I probably won’t stay there next visit. I would like experience a more comfortable bed and breakfast. Overall stay was ok. Would recommend because of location.

8

Ryan

12 Oct 2025

·

Stayed 3 nights

Always love having a nice kitchen set up so i can cook small meals instead of constantly eating out. Bed was comfortable and room was clean.

10

Jamaal

4 May 2025

·

Stayed 1 night

First, the female attendant at night and the new female attendant the next morning were very polite, always spoke and were accommodating to me. The house staff was excellent. I had the DND sign up and they left clean everything hanging on my door. Breakfast was ok. I got a gift bag checking in. Free parking as a member. Only negative is the room I had is outdated. I had the 1 bedroom suite and everything is old in the room like the couch, TVs, outlets.

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AI-generated summary based on recent guest reviews

Service

Staff are frequently described as friendly, professional, and accommodating, with smooth check-ins and helpful assistance noted. A few reviews cite curt interactions or slow responses to maintenance requests.

Related guest reviews

10

Timothy

18 Mar 2025

·

Stayed 2 nights

This was my 3rd time staying there always a great experience and great service from the staff

10

Ronald

31 Mar 2025

·

Stayed 1 night

The room was clean and comfortable. The location was close to shops and restaurants. Continental breakfast was very good. Staff was great!.

10

Brian

1 Apr 2025

·

Stayed 2 nights

Really friendly staff and surprisingly generous complimentary breakfast. The coffee offered in the lobby was exceptional.

2

Enrique

12 May 2025

·

Stayed 2 nights

The check in desk was very mean like this is what you get or go somewere else.The room smell bad. The bed was not comfortable and noisy. There was no coffe in the lobby or in my room. Only a towel or two in the room. I asked why my room was not cleaned or refreshed . Front desk response rooms do not get cleaned every day. That explained the bugs silver fish in the sheets. You have to pay for parking .

10

Timothy

19 May 2024

·

Stayed 6 nights

Great staff. Very welcoming

10

kevin

1 Sept 2025

·

Stayed 1 night

We had convenient access to Md live for the Martin show.Staff was very professional..

4

Lamesha

26 May 2025

·

Stayed 2 nights

I have been a frequent guest at this property due to the cleanliness, customer service and location. This last stay was horrible from the start. The bed was half made, the hallways smell like dog, the water was brown, there were no cooking pans the first night, the toilet wouldn't flush and they told me they could not bring me a plunger until the evening. I went and spoke with the front desk at check out and was informed they were under new management. No kidding. I have contacted Marriott because this was unacceptable for my family. I do not plan on returning. The place is so convenient to everything but I can't have peace in a place like this. I hope management steps up and returns this place to family friendly, clean and well ran establishment again.

10

Christina

19 Nov 2023

·

Stayed 1 night

We enjoy this property. We have stayed here several times. Staff is friendly and the rooms are spacious. We had an issue with our toilet and the staff was quick to call maintenance and when he couldn’t fix it move us to right across the hall beside our friends so we could still stay close to them

8

Sharon

29 Oct 2025

·

Stayed 2 nights

The staff at check in is very accommodating.

10

Lois

26 Apr 2025

·

Stayed 1 night

The check-in area and nearby gathering space were clean and inviting. The person at check in was professional, friendly, and discreet.

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AI-generated summary based on recent guest reviews

Location

Highly convenient for Arundel Mills, MD Live Casino, shopping, dining, and airport/Amtrak access. A few guests also note the area is quiet.

Related guest reviews

10

johnnie

26 Nov 2023

·

Stayed 1 night

Throughly enjoyed my short stay. Location was great.

10

Ronald

31 Mar 2025

·

Stayed 1 night

The room was clean and comfortable. The location was close to shops and restaurants. Continental breakfast was very good. Staff was great!.

10

Kevin

2 Oct 2023

·

Stayed 2 nights

It was a convenient location.

10

Sandra

22 Mar 2025

·

Stayed 1 night

Hotel staff us very friendly. Location is perfect for us. Close to everything. Suite hss living room and kitchen which is a plus. One of our favorite stays.

10

Judith

12 Oct 2023

·

Stayed 1 night

Conveniently close Uber ride from Airport and to Amtrak station. For a short overnight stay, worked out great! Room was very clean, quiet and enjoyed the complimentary breakfast.

10

kevin

1 Sept 2025

·

Stayed 1 night

We had convenient access to Md live for the Martin show.Staff was very professional..

10

Ero

21 Aug 2025

·

Stayed 2 nights

Across the street from Arundel mills mall with tons to do! Facilities and amenities were great. Very clean and staff was very kind. The property is outdated so stains on carpets and noisy AC are to be expected but sheets and towels were pristine. Every nook and cranny was clean. Only thing I could say was that the shower head had built up scum but I gave it a quick scrub, no problem. Overall very good experience and will be staying there again when I come back!

10

wanda

15 Sept 2023

·

Stayed 3 nights

Very quiet space/close to everything/spacious suite

10

marquita

16 Jul 2024

·

Stayed 1 night

This is a very clean property. Casino/mall/movies all in a 10 minute walking distance

10

Carmen

20 Aug 2023

·

Stayed 1 night

Convenient to shopping and casino. Great price and cleanliness.

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Dining

Complimentary breakfast is often praised for quality and selection, with some highlighting good lobby coffee. Occasional complaints mention overcrowding, slow replenishment, or food not being hot.

Related guest reviews

10

Ronald

31 Mar 2025

·

Stayed 1 night

The room was clean and comfortable. The location was close to shops and restaurants. Continental breakfast was very good. Staff was great!.

4

Kemesha

11 Nov 2023

·

Stayed 1 night

Cons: Dirty mattress and curtain in the bedroom. TV in the living room have black spots making it hat to see the picture. Front desk was notify at check out and no discount for the room was offered. Pros: breakfast and parking

10

Brian

1 Apr 2025

·

Stayed 2 nights

Really friendly staff and surprisingly generous complimentary breakfast. The coffee offered in the lobby was exceptional.

10

Kaszia

28 Feb 2025

·

Stayed 1 night

Love this Inn. Close to everything, geeat breakfast. Love the outdoor setting. Especially enjoy how they keep the fire pit and fire place on for late night folks like us.

6

DIANE

16 Feb 2024

·

Stayed 1 night

Food was not hot. Front desk lady could not understand English.

8

Dawn

27 Oct 2024

·

Stayed 2 nights

My only problem was that the ice maker in the refrigerator wasn't working. Had to go to front desk for ice. The property is well kept. Breakfast was delicious

10

Jenee

8 Jan 2024

·

Stayed 3 nights

We had an amazing experience. Tbe receptionist were super friendly. Our room was super cozy. We love the continental breakfast & the "laundry" amenity.

10

LaJuan

20 Mar 2023

·

Stayed 1 night

Everything was wonderful. Especialy enjoyed the breakfast.

8

Jama

16 Dec 2023

·

Stayed 1 night

Breakfast was chaos. Not enough help to refill all the items and people taking box lids of food up to their rooms. It was a very disappointing experience. Choices were good if you could get any of it.

10

Jamaal

4 May 2025

·

Stayed 1 night

First, the female attendant at night and the new female attendant the next morning were very polite, always spoke and were accommodating to me. The house staff was excellent. I had the DND sign up and they left clean everything hanging on my door. Breakfast was ok. I got a gift bag checking in. Free parking as a member. Only negative is the room I had is outdated. I had the 1 bedroom suite and everything is old in the room like the couch, TVs, outlets.

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$102
February	US$111
March	US$120
April	US$134
May	US$154
June	US$166
July	US$185
August	US$171
September	US$131
October	US$126
November	US$113
December	US$114

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $241	17 $188	18 $189	19 $271
20 $167	21 $186	22 $206	23 $235	24 $186	25 $211	26 $211
27 $166	28 $186	29 $177	30 $177

Su	Mo	Tu	We	Th	Fr	Sa
				1 $186	2 $189	3 $219
4 $177	5 $167	6 $177	7 $196	8 $177	9 $211	10 $191
11 $167	12 $167	13 $167	14 $167	15 $167	16 $191	17 $241
18 $167	19 $167	20 $167	21 $167	22 $167	23 $191	24 $191
25 $167	26 $167	27 $167	28 $167	29 $167	30 $191	31 $191

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Suite, 2 Bedrooms (Hearing Accessible)

Suite, 1 Bedroom (Hearing Accessible)

Studio, 1 King Bed with Sofa Bed (Mobility Accessible, Transfer Shower)

Suite, 2 Bedrooms

Studio, 1 King Bed with Sofa Bed

Studio, 1 King Bed with Sofa Bed (Hearing Accessible)

Suite, 2 Bedrooms (Mobility Hearing Access, Roll-In Shower)

Studio, 1 King Bed with Sofa Bed (Mobility Hearing Accessible, Tub)

Suite, 1 Bedroom (Mobility Hearing Accessible, Tub)

Suite, 1 Bedroom

Suite, 1 Bedroom (Mobility Hearing Access, Roll-In Shower)

Guest reviews

Very good

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Residence Inn Arundel Mills BWI Airport

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Prices for upcoming dates