Is parking available at the property?

Yes, free self-parking is available on-site.

What type of breakfast is offered and what are the serving hours?

Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee of approximately CNY 210 per person. Children aged 7 and younger eat free breakfast.

What are the standard check-in and check-out times?

Check-in time is from 2:00 PM to 11:59 PM, and check-out time is at 12:00 PM. Early check-in and late check-out are available for a fee, subject to availability.

What accessibility features are available for guests with disabilities?

The property offers step-free entrances and wheelchair-accessible facilities, including public areas and rooms. Additional features may include accessible bathrooms and elevators.

What is the location of the property in relation to key landmarks?

The hotel is located approximately 7.2 miles (11.6 km) from Jing'an Temple and 8.8 miles (14.2 km) from Shanghai New International Expo Centre. It is also close to Shanghai Oriental Sports Center, which is just 0.6 km away.

Does the property have a swimming pool?

Yes, there is an indoor pool and an outdoor heated pool available for guests. The operational hours may vary.

What are the policies for guests staying with children?

Children aged 6 years old and younger can stay free when occupying the parent or guardian's room, using existing bedding.

What are the policies regarding extra beds and cribs?

The property does not specify the availability of extra beds or cribs. It is advisable to contact the hotel directly for any specific requests regarding additional sleeping arrangements.

Shangri-La Qiantan, Shanghai

What guests think

At Shangri-La Qiantan, Shanghai, travellers consistently praise the modern, comfortable rooms and overall cleanliness, friendly and attentive service, and a convenient location near the metro, malls, and dining, with breakfast and on-site amenities frequently described as excellent.

Some reviews note occasional lapses such as cigarette smells, crumbs or hair in rooms, and a few service issues including check in mix ups or breakfast seating problems. A couple of guests also mention limited English proficiency among staff. Expect a polished, comfortable stay with strong convenience and generally warm service.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Several reviews mention good amenities and a well maintained, modern property.

Related guest reviews

10

LAU YIK HEI

May 17, 2025

·

Stayed 2 nights

Love the stay as it is the newest Shangri la, good service and at a pretty new area

10

Miriam

Apr 18, 2025

·

Stayed 1 night

This property is beautiful. The rooms are immaculate and the amenities are wonderful.

10

Ahmad

Oct 11, 2024

·

Stayed 2 nights

The hotel is brand new, the service is very good.

8

Sherry

Jul 2, 2025

·

Stayed 2 nights

Friendly staff, good amenities, close to the metro, and had large selection for breakfast. Our room smelled of cigarettes and had cookie crumbs on the couch.

10

Yuting

Jun 24, 2025

·

Stayed 1 night

Great hotel, very clean and well maintained.

8

Jianyi

Jul 10, 2024

·

Stayed 1 night

It has great amenities and facilities. Convenient location for shopping and transportation!

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Most guests find the hotel and rooms very clean or spotless, though a few report issues such as cigarette smells, crumbs, hair on floors, or dusty items.

Related guest reviews

10

Sondang Meyhwa Angeline

Sep 30, 2024

·

Stayed 1 night

The room was very clean and the bed was very comfortable. The hotel was very handy for metro,bus and train to any places in the city. The staff were friendly,and the service at the free breakfast was fantastic, I would book this hotel this hotel again without hesitation.

10

Liming

Nov 20, 2025

·

Stayed 3 nights

Clean, friendly, efficient

10

Miriam

Apr 18, 2025

·

Stayed 1 night

This property is beautiful. The rooms are immaculate and the amenities are wonderful.

8

Kyungjin

Dec 13, 2024

·

Stayed 1 night

This hotel fell far below expectations given its reputation. I arrived early in the morning and asked if early check-in was possible. I was told it was, so I came back at the given time, only to be told it wasn’t available, and I ended up waiting over an hour. When I returned from outside later, I found an apology note and some fruit in the room, presumably as compensation for the inconvenience. However, I noticed dust on the fruit, which was disappointing. The next morning at the breakfast buffet, a guide directed me to a table, so I placed my room key and belongings there and went to get food. When I returned, someone else was sitting at my table. I called a server, who moved the person to another table. However, when I went to get more food and came back, the same person was sitting there again. I had to ask the server once more to resolve the situation, and this happened repeatedly, making it difficult to eat in peace. Additionally, the staff placed a food waste container next to my table. I asked them to move it elsewhere, but they ignored me. I cannot understand how this hotel holds such a prestigious name. It was dirty, poorly managed, and lacked basic courtesy. What’s the point of being in a good location if the service and experience are this terrible? I absolutely do not recommend this hotel.

10

Jie

Aug 19, 2023

·

Stayed 2 nights

Room is not very clean, I can see some hair on the floor

8

Sherry

Jul 2, 2025

·

Stayed 2 nights

Friendly staff, good amenities, close to the metro, and had large selection for breakfast. Our room smelled of cigarettes and had cookie crumbs on the couch.

10

Yuting

Jun 24, 2025

·

Stayed 1 night

Great hotel, very clean and well maintained.

8

Junhyuk

Nov 24, 2025

·

Stayed 2 nights

깨끗하고 매우 좋음

10

Sherry

Nov 9, 2025

·

Stayed 2 nights

This is truly one of the best hotels I’ve ever stayed in. The room was spacious, spotless, and beautifully modern, with an excellent location that made exploring the area effortless. The staff were exceptionally friendly and attentive. We accidentally left our passports in the safe, and when we called, three team members promptly went to the room and retrieved them for us. Their professionalism and care left a lasting impression. I would wholeheartedly recommend this hotel to anyone looking for comfort, convenience, and outstanding service.

10

John

Apr 14, 2025

·

Stayed 1 night

Great, service, cleanliness and great food. Overall an awesome hotel.

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Rooms are modern and comfortable, with some noting they are spacious, and in room features like water dispensers and heated bathroom floors are appreciated.

Related guest reviews

10

Sondang Meyhwa Angeline

Sep 30, 2024

·

Stayed 1 night

The room was very clean and the bed was very comfortable. The hotel was very handy for metro,bus and train to any places in the city. The staff were friendly,and the service at the free breakfast was fantastic, I would book this hotel this hotel again without hesitation.

10

Miriam

Apr 18, 2025

·

Stayed 1 night

This property is beautiful. The rooms are immaculate and the amenities are wonderful.

10

Jie

Aug 19, 2023

·

Stayed 2 nights

Room is not very clean, I can see some hair on the floor

10

Daeun

Mar 25, 2024

·

Stayed 1 night

근처공연장에서 공연보려고 예약했는데 진짜 객실 쾌적하고 조식 맛있고 깨끗하고 근처에 대형쇼핑몰 두개에 바로옆건물지하에 블루보틀 세븐일레븐 등등 다있습니다 강추강추. 객실안에 정수기있어서 물 안사도 되는점이 좋았어요 객실 화장실 바닥도 뜨끈뜨끈해서 안춥고, 어메니티 록시땅입니다

8

Sherry

Jul 2, 2025

·

Stayed 2 nights

Friendly staff, good amenities, close to the metro, and had large selection for breakfast. Our room smelled of cigarettes and had cookie crumbs on the couch.

6

minjeong

Nov 20, 2024

·

Stayed 1 night

제 방은 호텔스 닷컴 리워드 사용한 방이어서 그런지 같은 방으로 예약한 두 사람에 비해서 등급이 낮은 방이 배치 되었습니다. 어메니티도 같은 돈으로 예약한 두 사람은 록시땅이었는데 저는 아니었고, 세면대에 로션도 없고 비누만 있었습니다. 리워드 사용으로 이런 차별은 처음인 것 같습니다. 기분이 좋지 않았고 조식도 호텔 등급에 비해 별로 였습니다. 다양하지 않습니다.

8

Junhyuk

Nov 24, 2025

·

Stayed 2 nights

깨끗하고 매우 좋음

10

Sherry

Nov 9, 2025

·

Stayed 2 nights

This is truly one of the best hotels I’ve ever stayed in. The room was spacious, spotless, and beautifully modern, with an excellent location that made exploring the area effortless. The staff were exceptionally friendly and attentive. We accidentally left our passports in the safe, and when we called, three team members promptly went to the room and retrieved them for us. Their professionalism and care left a lasting impression. I would wholeheartedly recommend this hotel to anyone looking for comfort, convenience, and outstanding service.

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Service is widely described as friendly, attentive, and helpful, with standout assistance on requests; however, some report check in confusion or room assignment issues, and a few mention limited English.

Related guest reviews

10

Liming

Nov 20, 2025

·

Stayed 3 nights

Clean, friendly, efficient

10

Ahmad

Dec 1, 2024

·

Stayed 3 nights

All in all was good and the staff were very friendly, it’s just they need to learn e bit more of English language.

10

Omolade

Apr 7, 2025

·

Stayed 2 nights

Had a couple issues initially but was resolved swiftly and beyond expectations were met. This hotel is sooooo beautiful. I would go as far to say probably the best hotel I have ever stayed! Yes it’s not in the main centre with the attractions but the service but the metro is 5 minutes away and a choice of 3 lines will get you into the tourist areas. The aesthetics of this hotel makes it all worthwhile and at a fraction of what you would pay if staying in Jing’An or the financial centre.

4

Rebecca

Jul 13, 2025

·

Stayed 4 nights

The front desk didn’t give me the room I booked even I showed them the original order.

8

Kyungjin

Dec 13, 2024

·

Stayed 1 night

This hotel fell far below expectations given its reputation. I arrived early in the morning and asked if early check-in was possible. I was told it was, so I came back at the given time, only to be told it wasn’t available, and I ended up waiting over an hour. When I returned from outside later, I found an apology note and some fruit in the room, presumably as compensation for the inconvenience. However, I noticed dust on the fruit, which was disappointing. The next morning at the breakfast buffet, a guide directed me to a table, so I placed my room key and belongings there and went to get food. When I returned, someone else was sitting at my table. I called a server, who moved the person to another table. However, when I went to get more food and came back, the same person was sitting there again. I had to ask the server once more to resolve the situation, and this happened repeatedly, making it difficult to eat in peace. Additionally, the staff placed a food waste container next to my table. I asked them to move it elsewhere, but they ignored me. I cannot understand how this hotel holds such a prestigious name. It was dirty, poorly managed, and lacked basic courtesy. What’s the point of being in a good location if the service and experience are this terrible? I absolutely do not recommend this hotel.

10

Xia

Jul 23, 2025

·

Stayed 2 nights

Yoli is super super kind to help us bring the luggage and take care of the kids.

10

Audrey

May 19, 2024

·

Stayed 1 night

The staff are very friendly and polite. Amanda served us well during our stay.

10

Ahmad

Oct 11, 2024

·

Stayed 2 nights

The hotel is brand new, the service is very good.

10

Dek Ric

May 21, 2025

·

Stayed 1 night

Awesome service

10

Sherry

Nov 9, 2025

·

Stayed 2 nights

This is truly one of the best hotels I’ve ever stayed in. The room was spacious, spotless, and beautifully modern, with an excellent location that made exploring the area effortless. The staff were exceptionally friendly and attentive. We accidentally left our passports in the safe, and when we called, three team members promptly went to the room and retrieved them for us. Their professionalism and care left a lasting impression. I would wholeheartedly recommend this hotel to anyone looking for comfort, convenience, and outstanding service.

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Location is convenient for shopping and transport, near the metro and malls; it is not in the main tourist center but easy to reach by metro.

Related guest reviews

10

Sondang Meyhwa Angeline

Sep 30, 2024

·

Stayed 1 night

The room was very clean and the bed was very comfortable. The hotel was very handy for metro,bus and train to any places in the city. The staff were friendly,and the service at the free breakfast was fantastic, I would book this hotel this hotel again without hesitation.

10

LAU YIK HEI

May 17, 2025

·

Stayed 2 nights

Love the stay as it is the newest Shangri la, good service and at a pretty new area

10

Nazim

Nov 27, 2023

·

Stayed 4 nights

A wonderful hotel that is not located in the very center, but it is easy to get to the center - the metro is nearby. and you have to understand that this is Shanghai with a population of 25 million people. It's better to be away from the city center

10

Omolade

Apr 7, 2025

·

Stayed 2 nights

Had a couple issues initially but was resolved swiftly and beyond expectations were met. This hotel is sooooo beautiful. I would go as far to say probably the best hotel I have ever stayed! Yes it’s not in the main centre with the attractions but the service but the metro is 5 minutes away and a choice of 3 lines will get you into the tourist areas. The aesthetics of this hotel makes it all worthwhile and at a fraction of what you would pay if staying in Jing’An or the financial centre.

10

Yang

Jul 10, 2025

·

Stayed 2 nights

The location is superb! Close to subway and lots of dining and shopping

8

Sherry

Jul 2, 2025

·

Stayed 2 nights

Friendly staff, good amenities, close to the metro, and had large selection for breakfast. Our room smelled of cigarettes and had cookie crumbs on the couch.

8

Jianyi

Jul 10, 2024

·

Stayed 1 night

It has great amenities and facilities. Convenient location for shopping and transportation!

8

CHI SHING

Oct 13, 2025

·

Stayed 3 nights

環境很好，鄰近太古里。吃飯很多選擇

10

Sherry

Nov 9, 2025

·

Stayed 2 nights

This is truly one of the best hotels I’ve ever stayed in. The room was spacious, spotless, and beautifully modern, with an excellent location that made exploring the area effortless. The staff were exceptionally friendly and attentive. We accidentally left our passports in the safe, and when we called, three team members promptly went to the room and retrieved them for us. Their professionalism and care left a lasting impression. I would wholeheartedly recommend this hotel to anyone looking for comfort, convenience, and outstanding service.

10

Jose

Mar 30, 2025

·

Stayed 5 nights

Excelente hotel , excelente ubicación, cerca del metro y el mall

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Breakfast and overall food are praised, with large selections and thoughtful vegetarian support noted; one review mentions limited breakfast variety.

Related guest reviews

10

Sondang Meyhwa Angeline

Sep 30, 2024

·

Stayed 1 night

The room was very clean and the bed was very comfortable. The hotel was very handy for metro,bus and train to any places in the city. The staff were friendly,and the service at the free breakfast was fantastic, I would book this hotel this hotel again without hesitation.

10

MANISH

Jun 13, 2024

·

Stayed 5 nights

My stay was excellent! I appreciated Chef Melvin Kong, who was simply exceptional in providing the best service I have received from a thoughtful chef at any hotel around the world. And I travel a lot. I am vegetarian and Chef Kong ensured that specifically requested vegetarian dishes were prepared for me.

8

Kyungjin

Dec 13, 2024

·

Stayed 1 night

This hotel fell far below expectations given its reputation. I arrived early in the morning and asked if early check-in was possible. I was told it was, so I came back at the given time, only to be told it wasn’t available, and I ended up waiting over an hour. When I returned from outside later, I found an apology note and some fruit in the room, presumably as compensation for the inconvenience. However, I noticed dust on the fruit, which was disappointing. The next morning at the breakfast buffet, a guide directed me to a table, so I placed my room key and belongings there and went to get food. When I returned, someone else was sitting at my table. I called a server, who moved the person to another table. However, when I went to get more food and came back, the same person was sitting there again. I had to ask the server once more to resolve the situation, and this happened repeatedly, making it difficult to eat in peace. Additionally, the staff placed a food waste container next to my table. I asked them to move it elsewhere, but they ignored me. I cannot understand how this hotel holds such a prestigious name. It was dirty, poorly managed, and lacked basic courtesy. What’s the point of being in a good location if the service and experience are this terrible? I absolutely do not recommend this hotel.

10

Daeun

Mar 25, 2024

·

Stayed 1 night

근처공연장에서 공연보려고 예약했는데 진짜 객실 쾌적하고 조식 맛있고 깨끗하고 근처에 대형쇼핑몰 두개에 바로옆건물지하에 블루보틀 세븐일레븐 등등 다있습니다 강추강추. 객실안에 정수기있어서 물 안사도 되는점이 좋았어요 객실 화장실 바닥도 뜨끈뜨끈해서 안춥고, 어메니티 록시땅입니다

10

Aysenur

May 27, 2024

·

Stayed 7 nights

Everything was better than expected! Very clean, and the staff was very friendly! The only thing I found disappointing was that there was no halal food available, and places that served halal food often also served alcohol. Of course, this is not the hotel’s fault, but I wanted to mention it.

8

Sherry

Jul 2, 2025

·

Stayed 2 nights

Friendly staff, good amenities, close to the metro, and had large selection for breakfast. Our room smelled of cigarettes and had cookie crumbs on the couch.

6

minjeong

Nov 20, 2024

·

Stayed 1 night

제 방은 호텔스 닷컴 리워드 사용한 방이어서 그런지 같은 방으로 예약한 두 사람에 비해서 등급이 낮은 방이 배치 되었습니다. 어메니티도 같은 돈으로 예약한 두 사람은 록시땅이었는데 저는 아니었고, 세면대에 로션도 없고 비누만 있었습니다. 리워드 사용으로 이런 차별은 처음인 것 같습니다. 기분이 좋지 않았고 조식도 호텔 등급에 비해 별로 였습니다. 다양하지 않습니다.

10

Dai

Aug 31, 2025

·

Stayed 3 nights

清潔感もあり、朝食ビュッフェも最高で、大満足でした。スタッフの方が、もう少し英語ができるとありがたいなとは、思いました。

10

John

Apr 14, 2025

·

Stayed 1 night

Great, service, cleanliness and great food. Overall an awesome hotel.

Was this helpful?

AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18 $261	19 $248	20 $248	21 $285	22 $588	23 $260	24 $251
25 $242	26 $251	27 $438	28 $235	29 $222	30 $232	31 $290

Su	Mo	Tu	We	Th	Fr	Sa
1 $195	2 $232	3 $250	4 $251	5 $250	6 $248	7 $244
8 $247	9 $232	10 $232	11 $232	12 $251	13 $250	14 $251
15 $253	16 $217	17 $251	18 $316	19 $258	20 $279	21 $251
22 $231	23 $871	24 $821	25 $958	26 $251	27 $244	28 $244
29 $244	30 $234

Shangri-La Qiantan, Shanghai

About this property

Location

Room options

Horizon Executive Twin

Deluxe River View Twin

Executive Room, 2 Twin Beds

Horizon Executive King

Horizon River View King

Executive River View Suite King

Executive Room, 1 King Bed

Horizon, Premier Room, 1 King Bed

Deluxe River View Suite King

Deluxe Room, 2 Twin Beds

Deluxe Room, 1 King Bed

Executive Suite, 2 Twin Beds

Executive Twin Room, River View

Deluxe River View King

Guest reviews of Shangri-La Qiantan, Shanghai

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Shangri-La Qiantan, Shanghai

Prices for upcoming dates