Westmead Hotel Bar & Restaurant

I didn't feel that the hotel lived up to its claim to be one of the leading hotels in Birmingham. That might have been true once, but I got the impression it had fallen on leaner times since then. The decor looked dated and in need of a makeover. The dining room was cold and windowless. Dinner was adequate but unremarkable. Staffing appeared to be minimal, as bar and breakfast staff were hard to locate. Twice we had to call out - fruitlessly - for someone to serve us at an apparently deserted bar. There was an over-reliance on plastic flowers. My overall view is that with the right injection of funding, the hotel could do better. On the plus side, my room was clean and comfortable and parking was ample.

Lovely hotel, great staff, nice room

The hotel was clean but there was a single person on staff, meaning that the poor guy was doing every job from reception to cooking. The rooms are tidy but much more tired than the photos reveal. Decent toiletries and a nice canal walk nearby. Don’t eat there because only toasties on offer that night.

We got a room last minute as car trouble on way to Devon, couldn’t have been more helpful. 👏👏 lovely room, clean with en suite facilities, staff pleasant and helpful. Nice evening meal and breakfast. Altogether excellent, will certainly come again. 👍👍

Short stay but would recommend..