Is parking available at the property?

Self parking is available on-site for NZD 10.00 per day, which includes in/out privileges. There are parking height restrictions, and advance reservation is not required.

Does the hotel allow pets?

Pets are allowed in specific rooms, with a maximum of 2 pets per accommodation, each weighing less than 110 lbs. A pet fee of NZD 60 per accommodation per stay applies, while service animals are exempt from fees.

What are the check-in and check-out times?

Check-in is from 14:00 to 22:00, and check-out is at 10:00. Early or late check-in/check-out may be available upon request, and guests should contact the property at least 48 hours before arrival to make arrangements.

What accessibility features does the hotel offer?

The property offers limited wheelchair accessibility, including accessible parking and public areas. However, specific details about accessible rooms and facilities are not provided.

What is the hotel's location in relation to key landmarks?

The hotel is centrally located in Christchurch, just steps from Christchurch Casino and within a 10-minute walk of Hagley Park. It is approximately 0.5 miles from Isaac Theatre Royal and 2.5 miles from Christchurch Public Hospital. The nearest major airport is Christchurch International Airport, located about 9.8 km away.

What are the hotel's policies for guests staying with children?

Children are welcome at the property, and one child aged 5 years or younger can stay for free when occupying the parent's or guardian's room using existing bedding.

What are the policies regarding extra beds and cribs?

Rollaway beds are available for NZD 50.00 per night. Advance request is required for rollaway beds, and the maximum number of extra beds allowed is not specified.

Fino Hotel & Suites in Christchurch

Average nightly price at Fino Hotel & Suites by month, last 12 months (USD)
Month	Average price
January	US$126
February	US$163
March	US$137
April	US$148
May	US$119
June	US$110
July	US$120
August	US$118
September	US$119
October	US$114
November	US$114
December	US$129

What guests think

At Fino Hotel & Suites, travelers highlight very spacious, apartment-style rooms with kitchens and laundry, a central, walkable location, and friendly, helpful staff, while noting an overall older feel with occasional noise, hot-water or winter-heating issues.

Pet-friendly stays and on-site parking are also praised. Several reviews note dated decor, some internal bedrooms without windows or air conditioning, and occasional bathroom shortcomings such as mould, small layouts, or flooding showers. Overall, it's a straightforward base for exploring Christchurch.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Pet-friendly options are highlighted, and on-site parking is available and generally straightforward.

Related guest reviews

10

Sharlene

30 Mar 2025

·

Stayed 5 nights

Have stayed before and would again. Both multiple night stays. Large apartments, easy parking and great location.

10

Stephen

22 Dec 2024

·

Stayed 1 night

Very spacious, well laid out, clean and comfortable apartments. Super comfy California King bed. Some apartments are even pet friendly! Above all staff we encountered were extremely friendly, polite and helpful.

10

julie

14 Apr 2024

·

Stayed 2 nights

I liked the space nd I liked being able to park in the building. I like it’s pet friendly

10

Chevaughan

4 Dec 2024

·

Brilliant stay, room was absolutely beautiful. Had a bit of difficulty figuring out the tv but once we did we were fine. They were booked to do upgrades on the tv system the day after our stay. Hotel staff were lovely especially the night staff on at the desk, he went above and beyond to help us out. Many thanks! We will be back

8

Hikmat

29 Oct 2022

·

Stayed 2 nights

It was a good hotel. The website advertises parking, but you have to pay $10 per night, it is not included in the price.

10

Masaru

9 Aug 2024

·

Stayed 1 night

This hotel is very comfortable. The rooms are spacious enough. From the balcony, you can see the wonderfully designed City Hall and the tranquil cityscape right in front of you. The room is equipped with a kitchen fully stocked with cooking utensils and tableware, as well as a washer and dryer. There is WiFi. There is a gated parking lot that is locked at all times. However, due to a problem with the security card, we had to have the staff open it remotely when we used it. I would like to see this fixed, but I don't think it's a major problem. The front desk staff were friendly and very helpful. thank you. This oil heater is the only heater that heats the very large living room and two bedrooms. We used it in the middle of winter, but fortunately we didn't freeze to death.wwww

8

Kerry

19 Feb 2025

·

Stayed 2 nights

Nice hotel with comfortable beds Oudoor balcony but no outdoor furniture Hotel not as central as we would have likes

10

Yvonne

19 Jun 2025

·

Stayed 1 night

Great spot to stay with our dog, stayed numerous occasions and Daisy loves it. Handy spot straight across the road for her to go to the toilet, walking distance to park, restaurants.

10

Yvonne

28 Sept 2025

·

Stayed 1 night

Friendly staff, handy and walkable location and dog friendly

10

Jasmine

3 Mar 2025

·

Stayed 1 night

I stayed with my 2 Dogs a beautiful suite Dog bed and bowls and a balcony with fake grass I would stay again was fantastic!

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Cleanliness

Many guests found rooms very clean or spotless, but several report bathrooms needing deeper cleaning or updates, with occasional mould or stains.

Related guest reviews

8

Natalie

30 May 2025

·

Stayed 2 nights

Well appointed, private and quiet. Balcony. Bathroom dark and cold, shower needed a good scrub.

4

Martin

16 Feb 2025

·

Stayed 1 night

Very friendly staff. Dated accommodation - mould around bathroom seals. Otherwise clean. No window in the bedroom, felt claustrophobic. Large lounge & kitchen area sacrificed sleeping accommodation. Harsh bright white lights, even in bedroom.

6

Keri

27 Jan 2024

·

Stayed 2 nights

Rooms need some TLC. Spacious. Carpet, walls and bathroom needs attention/updating. Location and staff excellent

8

Russell

7 Jan 2025

·

Stayed 5 nights

Very friendly staff, location is great. Only issue was the visible stains on the bed skirting from previous guests.

10

Carol

31 Jan 2026

·

Stayed 2 nights

Rooms were spotless. Beds really comfortable. The host was friendly and helpful.

6

Garry

31 Oct 2025

·

Stayed 2 nights

2 night stay, woke up first morning with no hot water. Advised staff of situation and that we needed it rectified day 2 or moved to another room. We had to follow up again later that day, then moved to another room. Overall disappointed with the apartment as we had expected a superior apartment and felt it was far from that. Needs updating and a good clean. Location very good.

10

Pierre

24 Jan 2026

·

Stayed 1 night

chambre propre tout était correct.

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8

Marina

20 Mar 2023

·

Stayed 1 night

The rooms are spacious and well equipped, but are looking a little tired in spots. Our room was certainly very comfortable but it really needed to be painted. But understandably, the pandemic put a lot of these types of finishing touches on the back burner. But still a very good place to stay.

10

Liz

14 Mar 2025

·

Stayed 2 nights

From the moment of check in all the way until check out the Fino was a brilliant place to stay. Friendly and helpful staff who were always on hand. The hotel is quiet, immaculately clean, provided everything we needed and is in a great location!

6

Sherri

26 Sept 2024

·

Stayed 2 nights

Location & closeness to town hall is great but rooms are tired. Beds are comfy. Walk in shower set to low and floods entire bathroom.

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AI-generated summary based on recent guest reviews

Rooms

Apartments are very spacious with comfortable beds and well-equipped kitchens and laundry. Downsides include dated decor, some internal bedrooms without windows or air conditioning, occasional noise, and reports of limited hot water or insufficient winter heating.

Related guest reviews

6

Jianwei

21 Feb 2025

·

Stayed 1 night

No hot water around 11:00 pm. Hair dryer doesn’t work.

10

Simon

18 Apr 2025

·

Stayed 2 nights

A spacious, with well equipped kitchen and clean apartment. Very comfortable bed. Friendlyband helpful staff.

8

Joanne

7 Oct 2024

·

Stayed 1 night

We had a nice one night stay although a bit of noise from next room and corridor Good location

4

Andrew

11 Jun 2025

·

Stayed 1 night

Cold, so very cold. Even after the heaters had been on for hours. A “summer only” hotel.

10

Philippa

3 Jan 2026

·

Stayed 3 nights

The lady on the desk when we arrived was very friendly & helpful. The hotel was in a great location for getting about in Christchurch. The room was a great size

8

Robert

24 Mar 2025

·

Stayed 5 nights

We found everything comfortable with plenty of space. The bed was good. We would have liked an external window in the bedroom.

6

Garry

31 Oct 2025

·

Stayed 2 nights

2 night stay, woke up first morning with no hot water. Advised staff of situation and that we needed it rectified day 2 or moved to another room. We had to follow up again later that day, then moved to another room. Overall disappointed with the apartment as we had expected a superior apartment and felt it was far from that. Needs updating and a good clean. Location very good.

10

Faranak

1 Feb 2026

·

Stayed 2 nights

Spacious apartment, fully equiped kitchen, courteous staff, central location.

8

S.

6 Mar 2025

·

Stayed 3 nights

Hotel in a very convenient location. It all looks pretty swish but rather corporate and the bedroom has no window or aircon. I was fine because the weather was cool. Well equipped kitchen including a washer/dryer. The bathroom needed an update. Nowhere to put luggage so I lived out of a suitcase which is ridiculous given the huge footprint of the main room. Nice staff.

10

John

19 Feb 2024

·

Stayed 3 nights

Our room was very large with all the amenities you could want for a long stay. It was a 10 minute walk into the centre of Christchurch or the botanical gardens.

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Service

Service is frequently praised as friendly, helpful and responsive, with easy check-in and staff who promptly assist with requests. A few guests needed follow-up to resolve issues.

Related guest reviews

10

Stephanie

6 Oct 2025

·

Stayed 4 nights

The best customer service by far! It was our first time to New Zealand. They answered questions happily and even loaned us chargers and an umbrella. We will be staying there again!!

10

Madhu

18 Nov 2024

·

Stayed 2 nights

Very friendly and helpful staff.

8

Ken W

18 Jan 2025

·

Stayed 6 nights

We enjoyed our stay at the Fino. Apartment style rooms, very spacious in a quiet location. Older hotel but nicely decorated rooms. Bathroom was small though and needed updating. Otherwise very pleased with the large 2 bedroom suite that had a large separate living area and kitchen and included a washer/dryer. Very close to the casino and walking distance to the cathedral area. Bus stop right across from the hotel which was convenient for taking the bus to/from the airport. First night we did not have any wi-fi but this was quickly resolved. Front desk staff very friendly and accommodating.

10

Dr Jennifer

2 Sept 2023

·

Stayed 2 nights

Outstanding staff

10

Zofia

14 Sept 2023

·

Stayed 7 nights

im new to the christchurch area and me and my partner had a very easy time navigating! the staff were kind enough to allow me to pay the night after i got there so i could contact my bank about paying for my stay the next day and always greeted me and my partner when we came back after an outing. we got the most basic suite and even that was beautiful! the courtyard is gorgeous, the rooms are comfortable and modern yet homey and there's lots of things to do, food to try and stores to explore close by.

10

Jim

15 Apr 2025

·

Stayed 3 nights

Excellent place to stay with lots of character and very nice staff

10

Jae heun

27 Feb 2025

·

Stayed 1 night

욕실이 약간 낡은 느낌은 있었으나 청결했고, 침실과 거실 등이 넓어서 좋았음. 방도 두 개 였는데, 분리가 확실해서 좋았음. 특히 세탁기와 마이크로 웨븐, 식기류 세트 등 모든게 완벽하게 구비되어 있었음. 밤11시에 담요를 추가 요청했는데, 즉시 갖다주었음.

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10

Charlotte

4 Dec 2023

·

Stayed 5 nights

Location: very easy walk to parks museums, city centre shops, and Riverside market. Rooms and environment: the building looks nice, rooms were well planed, cosy, tidy, quiet, and bigger than average. Service: very good! We couldn't connect our device to the TV, they changed the TV for us very next day.

10

Mealofa

25 May 2025

·

Stayed 1 night

Always great customer service, friendly staff. I cant remember her name, she was working reception last Saturday 24, i have had her before checking me in, shes always smiley kind, best customer service everytime by her, keep up the good work. Check in is always quick & easy, cheers, Mealofa

10

Liz

14 Mar 2025

·

Stayed 2 nights

From the moment of check in all the way until check out the Fino was a brilliant place to stay. Friendly and helpful staff who were always on hand. The hotel is quiet, immaculately clean, provided everything we needed and is in a great location!

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AI-generated summary based on recent guest reviews

Location

Location is central and walkable to the CBD, parks, markets and the casino, with a handy bus stop for airport access. A couple of reviews felt it was slightly less central or in a redeveloping area.

Related guest reviews

10

Jennifer

30 Apr 2024

·

Stayed 2 nights

Excellent position to cafes restaurants and attractions

8

Ken W

18 Jan 2025

·

Stayed 6 nights

We enjoyed our stay at the Fino. Apartment style rooms, very spacious in a quiet location. Older hotel but nicely decorated rooms. Bathroom was small though and needed updating. Otherwise very pleased with the large 2 bedroom suite that had a large separate living area and kitchen and included a washer/dryer. Very close to the casino and walking distance to the cathedral area. Bus stop right across from the hotel which was convenient for taking the bus to/from the airport. First night we did not have any wi-fi but this was quickly resolved. Front desk staff very friendly and accommodating.

10

Amanda

29 Jan 2025

·

Stayed 2 nights

Great location, walking distance to Hagley Park and Oxford Tce and everywhere else you want to be in Christchurch City.

8

Christopher

29 Jan 2025

·

Stayed 2 nights

Great location. Easy walk to city center. Bus stop across the road to Airport. Apartment rooms are very spacious .

10

Sandra

28 Sept 2025

·

Stayed 3 nights

Easy check in process, friendly staff, convenient location- all walkable distance in city area.

10

Ray

4 Feb 2024

·

Stayed 2 nights

All good. Area around hotel is being redeveloped so limited activities immediately adjacent, but nice park across the street and not far to main downtown.

8

Kerry

19 Feb 2025

·

Stayed 2 nights

Nice hotel with comfortable beds Oudoor balcony but no outdoor furniture Hotel not as central as we would have likes

10

Narandra

18 May 2025

·

Stayed 3 nights

Easy access to city central.

10

Mark

8 Mar 2025

·

Stayed 3 nights

Great location and friendly help

10

John

19 Feb 2024

·

Stayed 3 nights

Our room was very large with all the amenities you could want for a long stay. It was a 10 minute walk into the centre of Christchurch or the botanical gardens.

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Dining

Not enough information in reviews.

Related guest reviews

10

David

6 Jan 2023

·

Stayed 19,358 nights

we thought the staff were extremely helpful and great at making things work for us. We were a bit disappointed that the dining option was very limited, but to be fair there's a fare few options within easy reach.

10

Helen

9 Jan 2025

·

Stayed 1 night

People kind, l was able to get a later checkout without any concerns. Coffee downstairs also amazing

10

James

21 Feb 2024

·

Stayed 2 nights

The Fino served our purpose well. It was close to the CBD but not right in it. The CBD was very walkable for two people in their early 60's. There was a tram station a little over a block away at the Quake City exhibit which made getting into the CBD much easier. We liked the kitchenette in the suite. We were able to find a small convenience store a block away across from the Casino. The negative which was not a negative for us was that the in hotel restaurant had closed two weeks before and was not available for use. However, we did eat breakfasts in our suite each morning so was not an issue

10

Beth

11 Mar 2024

·

Stayed 4 nights

Clean and comfortable, wonderful restaurants in easy walking distance. Close to downtown. Very friendly staff. We would highly recommend this hotel.

10

Debra

14 Nov 2025

·

Stayed 3 nights

Friendly, helpful staff, clean rooms, comfortable beds - the building has character, loved the fountain, it was good to have a restaurant on the ground floor.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $135	2	3 $159	4	5 $178	6 $155	7 $164
8 $144	9 $155	10 $155	11 $155	12 $146	13 $155	14 $155
15 $155	16 $155	17 $144	18 $155	19 $197	20	21
22 $198	23	24	25	26 $236	27	28
29	30

Fino Hotel & Suites

Prices for Fino Hotel & Suites

Monthly average prices

About this property

Location

Room options

Corporate Two-Bedroom Apartment

Superior Two-Bedroom Apartment

Standard One Bedroom Apartment Pet Friendly

Standard Two-Bedroom Apartment

Superior One-Bedroom Apartment

Penthouse Two-Bedroom Apartment

Penthouse One-Bedroom Apartment

Standard One-Bedroom Apartment

Corporate One-Bedroom Apartment

Guest reviews of Fino Hotel & Suites

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Fino Hotel & Suites

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21	22	23 $231	24
25 $149	26 $147	27	28 $222	29 $215	30	31 $142