Is parking available at the property?

Free self-parking is available on-site, but parking is limited. Parking height restrictions apply.

What type of breakfast is offered and what are the serving hours?

A buffet breakfast is available daily from 6:30 AM to 10 AM for a fee of approximately NZD 35 for adults and NZD 17.5 for children.

Are pets allowed at the property?

Pets are not allowed, but service animals are exempt from this policy.

What are the standard check-in and check-out times?

Check-in is from 2:00 PM, and check-out is by 10:00 AM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

Is there an airport shuttle service available?

An airport shuttle service is available for a fee of NZD 10 per person (one-way). Guests must contact the property 24 hours prior to arrival to arrange the transfer.

What accessibility features are available for guests with disabilities?

The property features step-free entrances and wheelchair-accessible facilities, including public areas and rooms. However, specific details about bathrooms and pool access features are not provided.

What is the location of the property in relation to key landmarks?

The hotel is located in Christchurch's Papanui area, just steps from Papanui Road and 8 minutes by foot from Northlands Shopping Centre. It is approximately 11 miles from Lyttelton Harbour and 14 miles from Sumner Beach.

What are the policies for guests staying with children?

One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

What are the policies regarding extra beds and cribs?

Cribs (infant beds) are available for a fee of NZD 10.00 per night, and rollaway beds can be requested for a fee of NZD 45 per night. Advance request or confirmation may be required.

Hotel Elms Christchurch - Comfort & Convenience

Average nightly price at Hotel Elms Christchurch, an Ascend Collection Hotel by month, last 12 months (USD)
Month	Average price
January	US$104
February	US$158
March	US$128
April	US$114
May	US$98
June	US$89
July	US$108
August	US$98
September	US$106
October	US$110
November	US$130
December	US$98

What guests think

Across recent reviews, Hotel Elms Christchurch, an Ascend Collection Hotel, is praised for friendly, efficient staff, modern comfortable rooms, and convenient parking, with many guests also appreciating the on-site dining and the handy access to nearby shops and eateries.

Common downsides include noise from hallways or early-morning activity and limited soundproofing, plus occasional housekeeping lapses and minor room niggles like dated flooring, shower-over-bath setups, and scarce USB charging. The area is suburban rather than central; walking options and Northlands Mall are nearby, and airport transfers exist but operate limited hours or need prebooking. Overall, expect a comfortable, well-run stay with strong service and practical conveniences.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

On-site restaurant and bar are popular, and guests value the ample free parking. Airport transfers run limited hours or require prebooking; guest laundry is praised, and there is no pool.

Related guest reviews

8

Linda

28 Jan 2023

·

Stayed 1 night

Friendly staff. Clean room. Nice breakfast available. The airport shuttle has very limited hours.

10

Arthur

9 Feb 2023

·

Stayed 2 nights

We liked the location, roomy parking area and the nearby restaurants

10

Kathy

17 Jan 2023

·

Stayed 1 night

Great location close to the airport and central to Christchurch. Lovely restaurant within the hotel and walking distance to many others as well as shops. Comfortable beds. I used the guest laundry facilities and they were excellent.

10

Terry

10 Apr 2023

·

Stayed 2 nights

No pool was only negative. The rest was excellent

10

Tracy

8 Oct 2024

·

Stayed 2 nights

Always a pleasure to stay. Friendly staff, free parking, lovely restaurant and nice rooms

10

Rebekah

14 Jul 2025

·

Stayed 2 nights

Excellent stay, comfortable, clean room, great staff, easy check in and out and a delicious buffet breakfast. One waitress remembered that i had asked for GF bread on the first day so she asked if i would like some again when i came in for breakfast on the second day which was a lovely surprise that she took the time to remember me. And to top it all off they have included parking on site. 10 out of 10 would recommend

8

Yew Hong

9 Dec 2022

·

Stayed 19,333 nights

There was ample parking, near to airport There were eateries within walking distance.

10

Amanda

20 Mar 2023

·

Stayed 2 nights

Very nice place to stay. Only disappointment was they didn’t have a shuttle early morning to get to the airport.

10

Barbara

2 Feb 2025

·

Stayed 3 nights

We enjoyed a lovely stay - the room was exactly as pictured on the website - comfy and clean. The management and staff are very helpful and very nice. Pickup at the airport was prearranged (must request 24 hours in advance and provide flight info - easily accomplished via the email address link on their website) for $10NZ each and so appreciated after our long flight (Ubers are also readily available). The on-site restaurant, Fig, offered a nice selection of foods and we enjoyed small plates on arrival and a great dinner on another evening. Service was friendly and spot on. The area around the hotel is walkable, with additional restaurants and a large shopping mall and grocery store close by. Highly recommend 😊

10

Holly

3 Oct 2024

·

Stayed 1 night

Good parking, close to town but not central cut. Friendly staff and nice rooms.

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AI-generated summary based on recent guest reviews

Cleanliness

Most reviews highlight very clean rooms and public areas. A few note misses such as leftover debris, unclean crockery or fridge, and a used facecloth on arrival.

Related guest reviews

10

Tahnee

15 Jul 2024

·

Stayed 1 night

Nice and clean and great full sized products in the bathroom

10

Natalie

2 Oct 2025

·

Stayed 1 night

The room appeared clean, but we found food wrappers and nut shells under the bed, behind chair, etc. On the bright side, the place is modern, comfortable and staff very friendly and efficient.

8

Paul

14 Apr 2025

·

Stayed 2 nights

Spotless and tidy hotel, helpful staff, and good location for getting around Christchurch

8

Sandra

23 Aug 2024

·

Stayed 1 night

Elms handy to activities undertaking in ChCh. Unfortunately a dirty used facecloth in my basin on arrival, no clean available for my use.

6

Jones

12 Jul 2024

·

Stayed 4 nights

We liked the water pressure in the shower. We didn't like the fact that the spoons, cups and fridge weren't clean.

10

Kerry

4 Jun 2025

·

Stayed 3 nights

Friendly staff and great cleanliness

10

Helen

28 Jul 2025

·

Stayed 2 nights

Always lovely and clean, comfortable beds, great customer service, convenient location.

8

Andrea

13 Jan 2023

·

Stayed 19,370 nights

The property was well presented. Rooms clean and service welcoming and efficient.

10

mayuresh

21 Dec 2024

·

Stayed 1 night

Room was super clean and cozy..

10

Barbara

2 Jul 2025

·

Stayed 1 night

My stay was great, this place is clean and tidy, and secure.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are modern and often spacious, with very comfortable beds and updated bathrooms. Several guests noted noise from hallways or early activity and limited soundproofing, plus minor gripes like dated flooring, shower over bath setups, and a lack of USB outlets.

Related guest reviews

8

James

19 Feb 2023

·

The room was clean and neat, but a tiny bit cramped with 2 queen beds. We had guests in other rooms who were very noisy past 1am but the staff didn't step in to keep them quiet. Rooms are not very soundproof.

10

Karen

24 Jun 2025

·

Stayed 1 night

Very large rooms, 2 double beds, bathroom large and well equipped.

8

Christine

29 Sept 2024

·

Stayed 1 night

Needs usb charging points in the room. Couldn't close the bathroom door. Shower over bath didn’t like. The staff are amazing the restaurant great food. Breakfast buffet warm went cold quickly. Only stayed 1 night unsure if i would go back.

8

Lee

10 Nov 2024

·

Stayed 1 night

Great location. Quiet and comfortable.

8

Thomas

1 Feb 2025

·

Stayed 1 night

Nice place. Seems recently redone. Nice updated bathroom and room.

8

Purnima

1 Dec 2024

·

Stayed 1 night

The rooms need new flooring.

10

Barbara

2 Feb 2025

·

Stayed 3 nights

We enjoyed a lovely stay - the room was exactly as pictured on the website - comfy and clean. The management and staff are very helpful and very nice. Pickup at the airport was prearranged (must request 24 hours in advance and provide flight info - easily accomplished via the email address link on their website) for $10NZ each and so appreciated after our long flight (Ubers are also readily available). The on-site restaurant, Fig, offered a nice selection of foods and we enjoyed small plates on arrival and a great dinner on another evening. Service was friendly and spot on. The area around the hotel is walkable, with additional restaurants and a large shopping mall and grocery store close by. Highly recommend 😊

10

Paul

14 Aug 2025

·

Stayed 1 night

Great room, modern and warm.

8

Leslie

12 Mar 2025

·

Stayed 2 nights

Very clean, felt like new, a lot of dining options within walking distance

6

David

23 Jan 2026

·

Stayed 2 nights

Staff was great, room location was less than desirable. Ground floor room facing the parking/laneway. First morning woken to your buses starting up and people filing in (7am). Second morning woken to laundry carts being loaded into a truck (6am).

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AI-generated summary based on recent guest reviews

Service

Staff are consistently described as friendly, attentive and helpful, with thoughtful touches and quick problem solving. Occasional gaps include limited noise enforcement and one complaint about an unhelpful billing policy.

Related guest reviews

10

MARYN

27 Aug 2025

·

Stayed 3 nights

Very friendly, helpful staff ...everyone!

8

James

19 Feb 2023

·

The room was clean and neat, but a tiny bit cramped with 2 queen beds. We had guests in other rooms who were very noisy past 1am but the staff didn't step in to keep them quiet. Rooms are not very soundproof.

10

Rebekah

14 Jul 2025

·

Stayed 2 nights

Excellent stay, comfortable, clean room, great staff, easy check in and out and a delicious buffet breakfast. One waitress remembered that i had asked for GF bread on the first day so she asked if i would like some again when i came in for breakfast on the second day which was a lovely surprise that she took the time to remember me. And to top it all off they have included parking on site. 10 out of 10 would recommend

10

Campbell

19 Mar 2025

·

Stayed 1 night

Staff is excellent

10

Catherine

28 Mar 2025

·

Stayed 1 night

Staff was friendly and always ready to help.Fantasy

10

Barbara

2 Feb 2025

·

Stayed 3 nights

We enjoyed a lovely stay - the room was exactly as pictured on the website - comfy and clean. The management and staff are very helpful and very nice. Pickup at the airport was prearranged (must request 24 hours in advance and provide flight info - easily accomplished via the email address link on their website) for $10NZ each and so appreciated after our long flight (Ubers are also readily available). The on-site restaurant, Fig, offered a nice selection of foods and we enjoyed small plates on arrival and a great dinner on another evening. Service was friendly and spot on. The area around the hotel is walkable, with additional restaurants and a large shopping mall and grocery store close by. Highly recommend 😊

8

Haley

19 Sept 2025

·

Stayed 2 nights

Staff are wonderful, we love this hotel for the convenient parking of our wheelchair van, and easily accessible rooms. Affordable for our family, has everything we need.

4

Kevin

21 Nov 2022

·

Stayed 3 nights

Disappointed when booking this hotel, that I missed the standard room rate did not include tax. Please check as most nightly room rates includes the 15% GST in NZ, “THIS HOTEL DOES NOT”.For this genuine reason I won’t stay here again as Hotel management were not helpful.

10

Andrea

30 Aug 2024

·

Stayed 1 night

Helpful check in

6

Karen

5 Dec 2023

·

Stayed 1 night

We happened upon the hotel in the midst of a rebrand. The Quality Inn branding still appeared on the digital boards at each floor offering a happy hour between 5 and 7. The bar staff were unaware of the happy hour. The tap beers were not working but they honoured the offer with $2 off bottles of cider. There was a couple of tours in the hotel and we were placed in a adjoining room with a locked door beside a group of men talking and smoking/vaping. It is of course against the rules of the hotel to smoke/vape. We complained and the hotel was happy to relocate us to a very quiet end of hall room which was much nicer. The beds were very comfortable.

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AI-generated summary based on recent guest reviews

Location

Suburban spot near the airport, Northlands Mall, and many eateries, with shops and restaurants in walking distance. Not in the CBD; it’s a short drive or bus ride to central sights.

Related guest reviews

10

Laurie

6 Jan 2025

·

Stayed 1 night

Very nice and helpful check-in staff. Clean hotel, very nice room (makeup mirror settings in bathroom!), free parking, and about 15 min drive to town center. Restaurants and gas nearby. Would definitely stay there again. I think you need a car for the location I think.

8

Paul

14 Apr 2025

·

Stayed 2 nights

Spotless and tidy hotel, helpful staff, and good location for getting around Christchurch

10

Kathy

17 Jan 2023

·

Stayed 1 night

Great location close to the airport and central to Christchurch. Lovely restaurant within the hotel and walking distance to many others as well as shops. Comfortable beds. I used the guest laundry facilities and they were excellent.

8

Elizabeth

1 Oct 2024

·

Stayed 3 nights

Good value for money. Staff were helpful. Excellent location for dining options and shopping. Close to Northlands Mall and many dining options in walking distance. Excellent parking options.

10

Ron

3 Feb 2025

·

Stayed 1 night

Great location close to the Airport .

8

Deepak

25 Jan 2025

·

Stayed 4 nights

Distance from the CBD

8

Yew Hong

9 Dec 2022

·

Stayed 19,333 nights

There was ample parking, near to airport There were eateries within walking distance.

10

Glenn

26 Aug 2024

·

Stayed 3 nights

In a nice area with good restaurants around as well

10

Martha

13 Sept 2024

·

Stayed 1 night

Great hotel! Location was good for a couple restaurants, but the hotel is not near the main Christchurch attractions

8

Renee

14 Apr 2025

·

Stayed 4 nights

Walking distance to places

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AI-generated summary based on recent guest reviews

Dining

The on-site Fig restaurant and bar earn frequent praise for tasty meals and friendly service. Breakfast feedback is mixed, with some enjoying it while others find it overpriced, not replenished enough, or foods going cold.

Related guest reviews

8

Christine

29 Sept 2024

·

Stayed 1 night

Needs usb charging points in the room. Couldn't close the bathroom door. Shower over bath didn’t like. The staff are amazing the restaurant great food. Breakfast buffet warm went cold quickly. Only stayed 1 night unsure if i would go back.

10

Tracy

12 Jan 2025

·

Stayed 1 night

Such a lovely place to stay. From the friendly welcome, to the nice rooms, and comfortable restaurant/bar - the food is great too!!

10

Bryan

17 Sept 2023

·

Stayed 1 night

I think $20 for breakfast for what you got was dear two bits of bacon two eggs and toast

10

Rebekah

14 Jul 2025

·

Stayed 2 nights

Excellent stay, comfortable, clean room, great staff, easy check in and out and a delicious buffet breakfast. One waitress remembered that i had asked for GF bread on the first day so she asked if i would like some again when i came in for breakfast on the second day which was a lovely surprise that she took the time to remember me. And to top it all off they have included parking on site. 10 out of 10 would recommend

10

Brian

9 Jul 2024

·

Stayed 1 night

The hotel and staff were fantastic. The food in the resturant was dissapointing.

10

Barbara

2 Feb 2025

·

Stayed 3 nights

We enjoyed a lovely stay - the room was exactly as pictured on the website - comfy and clean. The management and staff are very helpful and very nice. Pickup at the airport was prearranged (must request 24 hours in advance and provide flight info - easily accomplished via the email address link on their website) for $10NZ each and so appreciated after our long flight (Ubers are also readily available). The on-site restaurant, Fig, offered a nice selection of foods and we enjoyed small plates on arrival and a great dinner on another evening. Service was friendly and spot on. The area around the hotel is walkable, with additional restaurants and a large shopping mall and grocery store close by. Highly recommend 😊

10

Christine

16 Jul 2025

·

Stayed 1 night

Excellent restaurant on site

6

Angelika

12 Mar 2024

·

Stayed 1 night

Frühstück war völlig überteuert. Es wurde nicht mehr nachgelegt, obwohl Obst, Joghurt usw. nicht mehr vorhanden war. Die Frühstückzeit war noch lange nicht zu Ende!!! Möbel in die Jahre gekommen. Verbesserungswürdig.

10

Ian

22 Jul 2025

·

Stayed 1 night

Nice hotel with comfy bed. Lovely staff and great restaurant

10

Leo

4 Sept 2024

·

Stayed 2 nights

Excellent hotel in a great location, great friendly staff and an amazing restaurant/ bar with superb meals

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $124	2 $132	3 $162	4 $145	5 $112	6 $148	7 $165
8 $118	9 $123	10 $183	11 $140	12 $138	13 $124	14 $127
15 $128	16 $130	17 $149	18 $163	19 $193	20 $156	21 $159
22 $130	23 $175	24 $167	25 $199	26	27 $179	28 $201
29 $159	30 $137

Hotel Elms Christchurch, an Ascend Collection Hotel

Prices for Hotel Elms Christchurch, an Ascend Collection Hotel

Monthly average prices

About this property

Location

Room options

Suite, 1 King Bed (Efficiency)

Standard Room, 1 Queen Bed

Deluxe Room, 1 King Bed

Room, 2 Double Beds

Room, 2 Double Beds (Upgrade)

Superior Room, 2 Queen Beds

Superior Room, 1 Queen Bed

Apartment

Standard Room, 2 Queen Beds

Room, 1 King Bed, Accessible (Upgrade)

Guest reviews of Hotel Elms Christchurch, an Ascend Collection Hotel

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Hotel Elms Christchurch, an Ascend Collection Hotel

Prices for upcoming dates

Business details

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21	22 $103	23 $103	24 $141
25 $89	26 $87	27 $83	28	29 $158	30 $107	31 $112