Name: Novotel Leeds Centre
Address: 4 Whitehall, Whitehall Quay, Leeds, England, United Kingdom, Leeds, West Yorkshire, GB
Price range: US$70–US$212 per night
Rating: 8.85

What guests think

Across the reviews, Novotel Leeds Centre is praised for its central location near the station, friendly staff, modern public areas, and generally clean, comfortable rooms, making it a convenient base for city visits and business trips.

Breakfast is frequently highlighted for variety and quality, and the on-site bar is popular. On-site underground parking and EV charging are convenient, though spaces are limited, tight, and carry a fee. Some guests report warm rooms or limited air conditioning, occasional weak shower pressure, noise from the road or lifts, and a few housekeeping or key-card hiccups. Overall, expect a well-located, comfortable stay with stronger strengths in service and breakfast than in parking or climate control.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Underground on-site parking and EV chargers are useful, but spaces are limited, tight, and paid. The on-site bar is popular and convenient.

Related guest reviews

10

Dominic

18 Nov 2023

·

Stayed 1 night

Great hotel with very helpful staff. The room was immaculate and had great facilities. Onsite parking very convenient and no issue finding a space. Would definitely stay again.

8

Shehzad

31 Jul 2024

·

Stayed 2 nights

Pleasant stay.Good breakfast selection hot food included hash browns,scrambled egg,fired eggs beans and meat non halal options.Cold selection salmon,mini pastry and cereals. Great location maximum 10 minutes walk to city center and electric charging available.

10

Jonathan

22 Apr 2025

·

Stayed 1 night

From a warm welcome to and smart well equipped room, we couldn’t ask for more. Drinks and food very reasonable in the soap factory downstairs.

10

Mark

8 Dec 2024

·

Stayed 1 night

Great stay in a good location, only downside was the lack of parking at the hotel - very small underground car park

10

Jon

25 Aug 2024

·

Stayed 3 nights

Very helpful and friendly staff. Room and facilities are fairly standard Novotel, parking is handy and it was also dog friendly.

10

Barry

6 Apr 2025

·

Stayed 2 nights

weekend stay in Leeds, Novotel is well located for the city centre, has an underground car park, is very nicely appointed. Excellent breakfast

10

Lisa

28 Sept 2024

·

Stayed 2 nights

All good. Particularly liked the EV charging via Charge Assist app. Nice hotel in good location. Bar/restaurant seemed popular.

10

Adam

28 Nov 2023

·

Stayed 1 night

We enjoyed a recently refurbished room on the 4th floor. Room was clean and tidy, all amenities works flawlessly. Breakfast was delightful, something for everyone. Car parking was limited and somewhat tight but great value and secure.

10

Barry

22 Nov 2025

·

Stayed 1 night

Excellent location and staff all very friendly and helpful. Check-in process was so simple and quick. Underground car park is ideal and was £18 for 24 hours. Hotel bar (Soap Factory) was very nice and the restaurant looked good. Rooms are nice and would most definitely stay again.

10

Andrew

16 Nov 2025

·

Stayed 1 night

Parking underground was useful. Staff at check-in were friendly. Had a room on first floor that was spacious.

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Cleanliness

Reviews commonly describe the hotel and rooms as very clean, with only occasional misses like stained carpets or linen and incomplete replenishment. Overall standards are high.

Related guest reviews

10

Marcella

6 Oct 2023

·

Stayed 2 nights

I have stayed here before and will again. Excellent staff and great rooms. Only down side was the shower mat was grubby but I did not use that and not really needed in the newly refurbished bathroom. Driving to the hotel was a nightmare due to road works, but that is out of your control.

10

Mark

1 Jul 2024

·

Stayed 1 night

Our stay at Novotel was very good .We arrived 2 hours before check -in time ,and was allowed in the room straight away.Receptionist was very helpful and the staff very pleasant.Our room was immaculate and very comfortable.

10

Samantha

17 Nov 2025

·

Stayed 1 night

Convenient location, really well presented and very clean. Staff were really friendly although more bar staff needed during happy hour.

10

Sharon

18 Nov 2025

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Stayed 1 night

Room was very comfortable and clean. Staff extremely helpful

6

Sukhnam Vicki

31 Mar 2025

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Stayed 1 night

The lobby and external surroundings of this hotel is lovely as I expected, however the room we stayed in was just average. Straight away noticed hair in the carpet suggesting the room had not thoroughly been cleaned. The TV didn’t work properly which was very frustrating. The parking was quite expensive and it was quite compact and narrow too which was not great. Wouldn’t really stay again.

10

Paul

23 Nov 2023

·

Stayed 1 night

Modern, very clean, everything working. Quiet and relaxing. Really impressed.

2

J

22 Sept 2024

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Stayed 1 night

This really wasn’t good. Hotel was ok but for £200. Stains on the floor and bedding, really uncomfortable beds as well

10

Kris

18 Nov 2023

·

Stayed 1 night

The hotel was very nice and clean with bars and restaurants. We found the staff to be very polite, friendly and vry helpful. Great Job Team Novotel Hotel In Leeds

8

Victoria

8 Oct 2024

·

Stayed 1 night

Great service at the check in and especially during B'fast, just a shame for the poor cleanliness of the room.

10

Caroline

10 Sept 2023

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Stayed 1 night

The hotel on the whole was great. The room was a good size and comfortable, however there where what appeared to be coffee drips/stains on the wall by the side of the bed, the carpet was a bit stained and sticky underfoot in places and the shower gel had run out and not been refilled

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Rooms

Rooms are modern, spacious and comfortable, with large TVs, fridges and comfy beds in many. Some report warm temperatures or limited AC, occasional low shower pressure or noise near lifts or the road, and sofa beds less comfortable.

Related guest reviews

10

Jerry

13 Oct 2025

·

Stayed 1 night

Lovely hotel. Modern and clean. Great breakfast service really friendly team My room was very dark due to the proximity of the large office block directly opposite not much natural light but apart from that excellent Hotel

10

Chloe

20 Aug 2025

·

Stayed 3 nights

Really enjoyed my stay here. The hotel is in a great location, very close to the train station & close to the main centre of the city. The room was very spacious, the bed was really comfortable & the bath & fridge were an extra bonus.

8

Colin

2 Mar 2025

·

Stayed 2 nights

Location was great for train station and city centre. Staff friendly and helpful, great selection for breakfast. Downside was location of our room which was 530, it was next to the lifts which were noisy throughout both nights and very early in the morning. Affected our sleep. Would stay here again but would be mindful of room location.

8

MIke

21 Jun 2025

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Stayed 1 night

Did what we needed. But disappointed about the second twin bed - it was a sofa bed.

6

Dale

11 May 2025

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Stayed 2 nights

Nice hotel great staff , room was uncomfortable and very hot to hot to sleep

8

Jon

21 Jul 2024

·

Stayed 1 night

The stay was ok apart from the very poor air con and lack of access to fresh air. Staff welcoming - room comfortable but given the price I’ll be staying at the premier inn next door next time.

4

Tatsuya

4 Aug 2025

·

Stayed 1 night

The water pressure in the shower was low, and the temperature of the hot water was also low, so I almost caught a cold.

8

Katherine

17 Nov 2025

·

Stayed 1 night

Staff on the desk were very polite and helpful. The room was clean and comfortable although I wouldn't have liked to sleep on the sofa bed as it looked like it had better days. The bath was very deep and difficult to get in and out of and the shower door leaked

6

Chuk Yan

25 Nov 2025

·

Stayed 1 night

Good: 10 mins. walk to Leeds Station. Check in fast. Room: spacious and neat. Wifi: OK average. Breakfast: various choices. Bad: the pressure of the shower is weak. cannot figure out how to turn on the top shower even tried many times, which the instruction is not clear enough. Bedsheet: some marks, which is not clean enough.

8

Umamah

17 Jan 2025

·

Stayed 1 night

Stayed prior to an exam - staff and hotel itself were great. However there was a lot of noice on the main road outside and I struggled to sleep. Try to book a room away from the main road if you need a quiet night

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Service

Staff are widely praised as friendly, helpful and efficient, and issues are often resolved quickly. A few guests note occasional check-in glitches, understaffing at times, or less attentive breakfast service.

Related guest reviews

10

MARCUS

29 Aug 2023

·

Stayed 2 nights

Brilliant stay at Novotel leeds city centre. Great location, close to train station and only a 10 minute walk to bars, shops and restaurants. Staff were friendly, plus got an unexpected free drink at the bar. Didnt have to pay for parking for our first night as had to park at train station for the second night due to car park being full, so reception let us off with the fee. Very much appreciated and confirmed a top stay at the hotel. If Im ever in leeds again this will be my first place to stay if available.

6

David

15 Jun 2025

·

Stayed 1 night

There was some confusion when checking in, unsure if they'd actually allocated a room for us, the room was set up for four people and it was only booked for two... Unsure about the glass divider between the bathroom and the bedroom as even when it's set to be be clear you can see the person in the shower and when someone is still sleeping the light still comes through if someone uses the toilet in the night. Food at breakfast was good, coffee is awful though, definitely need a new supplier. Breakfast staff were busy chatting instead of clearing the numerous tables left with food and plates on

10

Lindsay

2 Mar 2025

·

Stayed 2 nights

Great staff! Danielle at reception was so helpful.

10

Deborah

8 Sept 2024

·

Stayed 1 night

Second stay at this hotel, no faults at all. Ideal for one night as had tickets for Texas concert at Arena. Staff at reception polite and helpful, bar staff very good. Will definitely return and recommend to family and friends.

10

Craig

9 Mar 2025

·

Stayed 1 night

Fantastic all-round, lady on reception (didn't get her name) was brilliant and couldn't do enough for us

4

Fai

12 Jan 2024

·

Stayed 1 night

Hotel is fine if you need to be in the business district of Leeds. It’s a 5-10 min walk from the shopping district. Room was decent size and had all the typical amenities and space you need. However, I had an issue with my check in which I was not pleased about: Had 2 separate bookings for 2 back to back nights and specifically updated my comments on the 2nd booking to ensure my stay was joined up. I also asked this at check in and confirmed all ok. After going into the room and starting to relax and unpack I get a call from reception to say I can’t stay in my room for the second night and will need to be moved to a different room. It was only when I expressed my disappointment and had attempted to flag my concerns twice prior to be given the room keys that they managed to find me another room (in the meantime I was sat in my room waiting to see if I could unpack or be ready to move !) Another issue I had was the shower gel provided (Rituals) was watered down. A great example of the consistency is when you add water to a shampoo bottle to get the last bit of it out! I was extremely disappointed with this . Staff weren’t the most friendliest, possibly can be described as transactional and it felt like my room issue was more of a burden than an issue that needed resolving!

10

Brenda

5 Dec 2024

·

Stayed 1 night

Room amenities and housekeeping standard of my Queen room were excellent. The location near the station and the town centre was good. Staff were friendly and helpful. Only negative was on arrival there was only 1 person on reception at about 4pm and it was at least 5 minutes wait whilst I stood for check in.

8

Gareth

24 Nov 2024

·

Stayed 1 night

Only a 1 night business trip, so no time to make full use of the facilities. The staff however were excellent, especially Robin who was on reception when I arrived late in the evening to check in. My reservation had not been properly added to the system and so she was unable to check me in. We quickly established that I should have been booked in and although it took nearly 30 mins to resolve she ensured I was looked after, arranged a drink from the bar and ensured the issue was resolved. After similar situations I have experienced in the past, it was refreshing to have someone take so much care to resolve the situation. Many thanks to everyone at the hotel.

10

Barry

22 Nov 2025

·

Stayed 1 night

Excellent location and staff all very friendly and helpful. Check-in process was so simple and quick. Underground car park is ideal and was £18 for 24 hours. Hotel bar (Soap Factory) was very nice and the restaurant looked good. Rooms are nice and would most definitely stay again.

10

Susan

10 Feb 2025

·

Stayed 2 nights

Great hotel with lovely staff in a good location. I requested a quiet room on a high floor when I booked and that’s what I was given. The bed was so comfortable and the pillows so nice I wanted to take them home. Lovely cocktails downstairs in the bar. Will definitely return.

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AI-generated summary based on recent guest reviews

Location

Central location a short walk from Leeds station and the city centre is a major plus. A few guests found traffic noise or navigation tricky due to road changes.

Related guest reviews

10

Frances

23 Feb 2025

·

Stayed 2 nights

Quite difficult to find, because of its location and alterations around the station. But very scenic near the river. Everything very good, but I would prefer free range eggs at breakfast. There was vegan cheese, yoghurt, and maybe also milk, but not free range eggs, which are important for vegetarians.

10

Bianca

10 Jun 2024

·

Stayed 1 night

Stayed here for two nights. Close to the train station (5 minute walk) also clean and quiet. Easy to get to city Center.

10

David

25 Jun 2025

·

Stayed 1 night

Very convenient - close to Leeds station and city centre. Quiet hotel, comfortable rooms and very good breakfast. Good value for money.

10

Neil

29 Oct 2025

·

Stayed 1 night

Really good quality hotel. Decor was modern and well maintained. The receptionist was lovely and efficient. The bed was very comfortable and Nespresso coffee was an excellent touch in the room. The location is great for access to the city and the railway station.

10

Barry

6 Apr 2025

·

Stayed 2 nights

weekend stay in Leeds, Novotel is well located for the city centre, has an underground car park, is very nicely appointed. Excellent breakfast

8

Martin

4 Apr 2024

·

Stayed 1 night

Quiet hotel, in the centre of town with easy access to the railway station. Friendly staff who were very welcoming.

10

Rose

1 Jul 2023

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Stayed 1 night

The hotel was only a 5 minute walk to the centre of Leeds, staff were very friendly and helpful. Would definitely stay again.

10

Andrew

7 Jan 2024

·

Stayed 1 night

Great location for a city break

10

Moshin

19 Mar 2024

·

Stayed 3 nights

Very close to the train station. Just a few minutes walk to the centre of town. Everything was good, if this is in your budget then you can’t go wrong.

10

Brian E

15 May 2024

·

Stayed 1 night

Clean, comfortable and friendly, efficient staff. Conveniently located for the city centre.

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AI-generated summary based on recent guest reviews

Dining

Breakfast is frequently rated very good with plenty of choice, and the bar and restaurant are well liked. Some mentions note bitter coffee or lukewarm hot items, with mixed feedback on other meals.

Related guest reviews

10

Gary

14 Jul 2024

·

Stayed 1 night

Excellent location, shopping, bars and restaurants all within walking distance. The hotel food and bar would highly recommend. Staff all fab

10

Peter

25 Jul 2025

·

Stayed 2 nights

Upgrades room. Wonderful breakfasts. Food value bar food. Excellent position.

10

Ruth

17 Mar 2025

·

Stayed 1 night

Only a short walk from the train station. Reception staff friendly & welcoming. Rooms were quiet & very comfortable. Everything you may need for your stay. Extra pillows, safe, tea & coffee, iron & ironing board. Good quality soap, shampoo & shower gel. Large cubicle and power shower. Lovely bar downstairs with happy hour from 4pm til 7pm. We will definitely stay again.

8

Lloyd

9 Feb 2025

·

Stayed 1 night

Lovely, clean hotel with good facilities. Check in was seamless. The room was a good size and very clean. The key lock on my room door was a problem and I had to visit reception a number of times to get in. The maintenance man confirmed it needed to be replaced. Good choice of foods and drinks at breakfast, but the hot food was lukewarm at most. This didn't spoil the trip though, and I'd definitely stay again.

10

Jonathan

22 Apr 2025

·

Stayed 1 night

From a warm welcome to and smart well equipped room, we couldn’t ask for more. Drinks and food very reasonable in the soap factory downstairs.

8

Kevin

1 Nov 2025

·

Stayed 3 nights

Staff was great and the breakfast was fantastic.

8

steven

23 Mar 2025

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Stayed 1 night

Good location, room very nice, food not great based on our group of 6 people with only 1 person enjoyed their meal,

10

David

14 Aug 2024

·

Stayed 1 night

Excellent stay again, only minor issues is the coffee at breakfast its extremely bitter

10

David

1 Jul 2023

·

Stayed 1 night

Nice hotel, stayed a number of times.... Everything great other than the coffee at breakfast it is very bitter

10

john

21 Jul 2025

·

Stayed 2 nights

Very nice hotel, room was clean and staff very friendly. Good location close to city centre and train station. Food in resraurant and breakfast was very nice as well

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$96
February	US$106
March	US$114
April	US$115
May	US$116
June	US$117
July	US$130
August	US$95
September	US$126
October	US$117
November	US$133
December	US$130

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4 $114	5 $144
6 $86	7 $123	8	9 $187	10 $96	11 $86	12 $115
13 $86	14 $126	15	16 $189	17 $95	18 $90	19 $212
20 $76	21 $77	22 $162	23 $189	24 $134	25 $81	26 $126
27 $70	28 $93	29 $191	30 $164

Su	Mo	Tu	We	Th	Fr	Sa
				1 $78	2 $95	3 $103
4 $72	5 $77	6 $212	7 $157	8 $169	9 $78	10 $126
11 $70	12 $91	13 $134	14 $176	15 $78	16 $77	17 $128
18 $72	19 $77	20 $131	21 $127	22 $89	23 $77	24 $204
25 $70	26 $96	27 $115	28 $103	29 $77	30 $115	31 $180

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Monthly average prices

About this property

Location

Guest reviews

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Who stays here?

What guests think

Property policies

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