Is parking available at the property?

Yes, valet parking is available for CAD 41.00 per day, which includes in/out privileges. Parking height restrictions apply.

What type of breakfast is offered and what are the serving hours?

Full breakfasts are available daily from 7:00 AM to 10:00 AM for a fee ranging from approximately CAD 10.00 to 30.00 per person.

What are the standard check-in and check-out times?

Check-in is at 4:00 PM and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

What accessibility features are available for guests with disabilities?

The property features step-free entrances and wheelchair-accessible facilities in public areas and rooms, ensuring a comfortable stay for guests with disabilities.

Where is the property located in relation to key landmarks?

The hotel is centrally located in Montreal, just steps from The Underground City and McGill University. It is 0.3 mi from Crescent Street and the Montreal Museum of Fine Arts.

What are the policies for guests staying with children?

Up to 2 children aged 11 years and younger can stay free when occupying the parent or guardian's room, using existing bedding.

What are the policies regarding extra beds and cribs?

The property offers rollaway beds for a fee of CAD 29.00 per day, and advance request or confirmation may be required.

Best Western Ville-Marie Montreal Hotel & Suites

Average nightly price at Best Western Ville-Marie Montreal Hotel & Suites by month, last 12 months (USD)
Month	Average price
January	US$83
February	US$94
March	US$83
April	US$105
May	US$225
June	US$181
July	US$192
August	US$192
September	US$203
October	US$151
November	US$106
December	US$91

What guests think

At Best Western Ville-Marie Montreal Hotel & Suites, travellers consistently praise the central, walkable location near McGill and transit, along with friendly, accommodating staff and generally clean rooms for straightforward, convenient downtown stays.

Rooms vary from spacious to small and feel dated in places, with recurring noise from thin walls or elevators and occasional issues with heating or air conditioning control. Facilities are basic: valet parking can be pricey or limited, elevators have had outages or long waits, and the gym is minimal with restricted hours; the attached café is well liked, but room service is not available. Breakfast and dining feedback is mixed, with limited or costly options and a bar that keeps short hours. Expect a convenient, city-center base with warm service and straightforward comforts.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities are basic: valet parking can be expensive or limited, elevators have occasional outages or slow service, and the gym is minimal with later opening hours; the attached café is appreciated, and room service isn’t offered.

Related guest reviews

10

Nathan

17 Aug 2025

·

Stayed 2 nights

Ice machines don’t work on 5th floor and able to open windows fully - huge safety hazard

6

Raena

31 Oct 2025

·

Stayed 7 nights

Rooms were clean, but old. Gym didn't open until 7am which was not conducive to my work schedule

10

Sylvain

24 Nov 2025

·

Stayed 1 night

Elevator out of service. Had to use service elevator to reach our floor. Not a problem.

6

Jeffrey

18 Nov 2025

·

Stayed 4 nights

Have other food in the restaurant other than Indian food. And maybe open the bar so people can watch the games on. It only opens when the restaurant opens. Also take the room service off your hotel description since there is no room service.

10

Sarajane

25 Nov 2025

·

Stayed 2 nights

Staff very courteous, room was clean. Could maybe use some decor updating. One elevator was out, so a slight wait for elevators to top floors. Easy and reasonable valet parking. Good location near public transport, McGill, shopping and restaurants.

10

Muhammad

2 Aug 2025

·

Stayed 2 nights

Great location and service. We always stay here. Parking across street is extra but reasonable. Literally only minor quibble is that the Gym is v basic.

8

Yves

31 Oct 2025

·

Stayed 4 nights

No microwave Rest of the service was excellent Didn’t try restaurant to busy in morning to stop in.

8

Robert

9 Aug 2025

·

Stayed 1 night

The room was clean. The valet parking staff was polite and efficient. The check in staff was polite and professional. The onsite bar in lobby area lacked selection.

8

Genowefa

7 Aug 2025

·

Stayed 1 night

Parking not good valet only 55$ no in out possibly Park at McGill next door 22$ closed 10pm -7am

8

Peta-Gay

23 Nov 2025

·

Stayed 2 nights

No parking on site. Parking found was expensive $30 per stay

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Cleanliness

Many reviews note clean rooms, but there are recurring lapses such as stained or worn linens, dust or mold in bathrooms, and occasional pests or unclean carpets.

Related guest reviews

8

Kimberly

25 Jul 2025

·

Stayed 3 nights

It was a nice hotel overall but there were ants in the bathroom and there was ink marks on the bed sheets. Room was large and comfortable. Staff was nice.

2

Wenbo

30 Apr 2025

·

Stayed 1 night

The coffee machine was gross. There were mold and accumulated dust inside. Half of my curtain is broken and couldn’t be shut off. I wouldn’t expect too much for facility for this price, but this hotel can’t meet basic standards

8

Christopher

11 Aug 2025

·

Stayed 2 nights

Great hotel. Only problem I had was the washroom had black mold on the walls and ceiling

8

James

29 Sept 2025

·

Stayed 1 night

Staff were friendly and helpful. Sheets had holes in them, towels were worn thin. I would expect something a little better for this chain, I’ve had better Best Western experiences.

4

Marwa

11 Apr 2025

·

Stayed 2 nights

I had a severe allergic reaction to the dust they had in my room. There were lots of dust bunnies on the popcorn ceilings and it was falling on to my face as I was sleeping. Also I’ve always used my safe code everytime I check into a hotel and this one has locked me out, so that one was inconvenient to me. The washroom was not cleaned properly and my sink literally was clogged and there were hair on the walls of the shower area. There was dust on the on the table and onto the coffee machine :( but despite my poor experience at the place, the staff were friendly.

6

JONATHAN

5 Nov 2025

·

Stayed 3 nights

Staff was amazing and very friendly the location is also ideal since you're in the heart of downtown. Our room was quite dirty and had stains on the curtains and chairs, tub was full of dirt and hair to rinse out. Our room was also right next to the elevators which was quite noisy all hours of the night. Nothing worth complaining ove Overall a great experience just wish it was a bit cleaner

2

James

21 Jul 2024

·

Stayed 1 night

Room was not clean check out within 30 mins

8

Deanne

6 Jul 2025

·

Stayed 2 nights

Close to Metro for access to many places. A lot of eating options within walking distance. Room could have been cleaned a bit better. Lobby smells from attached restaurant.

8

Helene

13 Aug 2025

·

Stayed 5 nights

We didn't order any food from the hotel or restaurant. The bed was very comfortable. Unfortunately, on my last night, I saw a bug crawling from bathroom and could not catch it.

4

TAMILA

26 Aug 2025

·

Stayed 5 nights

Carpet is not clean

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AI-generated summary based on recent guest reviews

Rooms

Rooms range from spacious to compact and feel dated in places; noise from thin walls, nearby elevators, or the street is a common complaint. Temperature control and AC can be unreliable, though beds are generally comfortable.

Related guest reviews

8

N

12 Nov 2025

·

Stayed 1 night

Great cheap room for 1 night in a good hotel at unbeatable location. Very small room but clean with decent bathtub, well appointed. Bed was too soft and room not too soundproof but good for a 1 night layover stay. Starbucks across the street and lots of food delivery or dining options even if no room service. Early checking and late checkout were easy.

4

Eric

28 Dec 2025

·

Stayed 3 nights

Not up to Best Western standards, the rooms were old, you could hear the pipes in the wall when other guests were showering, the queen bed was sagging, and the whole building had a smell of curry. I understand there's an Indian resturant nothing wrong with that, but the smell travels throughout the whole hotel and especially in the elevators

8

Philippe

7 Jul 2024

·

Stayed 3 nights

Room was clean but smaller than expected for a deluxe room. Washroom was standard. Overall looking a bit out of style.

6

Ben

20 Nov 2025

·

Stayed 2 nights

No control over the heat. There is a thermostat in the room but it doesn’t do anything. Besides sleeping on top of the covers it was an excellent stay.

10

Dave

19 Jan 2025

·

Stayed 1 night

Room was clean and modern. Bathroom could use an update!

8

Dave

16 Oct 2025

·

Stayed 2 nights

Our room 1402 was noisy with the laundry carts above us or coming out of the elevator disturbing our sleep in the morning. Would like to have been told that our room was next to the elevator and given the option to have a quieter room elsewhere.

2

Annick

11 Nov 2025

·

Stayed 2 nights

Doors and walls paper thin.

8

Kathryn

19 Oct 2025

·

Stayed 1 night

Could not adjust temperature in the room…a bit warm but it was fine.

8

Bonnie

19 Nov 2025

·

Stayed 1 night

Yes, very clean, large. It's an old renovated building so the walls are very thin. You can hear people talking in a normal voice through the walls.

8

sebastien

10 Nov 2025

·

Stayed 2 nights

Clean room, but old. Could not take a breakfast before 7 AM. Mattress was not very comfortable.

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Service

Service is a strong point, with consistently friendly, helpful teams and accommodating early check-ins. A few guests reported slow check-ins or limited follow-up on issues.

Related guest reviews

8

Amanda

9 Feb 2025

·

Stayed 1 night

Staff were super friendly and check in/out was easy. The front desk were super helpful giving us directions to places and the hotel was conveniently located.

10

Lilly

30 Jul 2025

·

Stayed 2 nights

Service is excellent

10

David

3 Nov 2025

·

Stayed 1 night

Great location. Staff willing to help, witnessed them remaining extremely professional and polite while being abused by extremely entitled guests.

10

Sonya

8 Dec 2024

·

Stayed 3 nights

Staff wre beyond helpful, kind, informative and so pleasant.

10

Francis

2 Sept 2025

·

Stayed 2 nights

Very good location at reasonable price for downtown Montreal. Great staff. Room was good. Parking easy and not too expensive.

10

Rosanne

26 Dec 2024

·

Stayed 2 nights

The staff at front desk were excellent from reservation through checkout! My vehicle was too high to park underground so Samuel directed me to convenient outdoor parking very close by. Very helpful staff. I will def stay here again. Very affordable accommodation.

10

Adam

20 Jun 2025

·

Stayed 1 night

We had a great stay at the Ville Marie Best Western. Everything was nice. The amenities had a feeling of newness and everything was clean and comfortable. We got great help from Danny at the front desk, who found us a room with a mountain view, which went well beyond what we were expecting. I general, very friendly and helpful staff at the front desk and also at the restaurant. We had a last-minute catastrophe with our trip planning and the front desk staff had everything sorted out in minutes and everything was taken care of more thoroughly than we could have imagined. This is also a great downtown location that is very convenient and near a lot of great coffee shops, restaurants and other amenities.

4

Glen

10 Oct 2024

·

Stayed 2 nights

Check in took 30 minutes. TV didn't work despite someone looking at it.

2

Anthony

30 Oct 2024

·

Stayed 6 nights

Unable to travel to Montreal. Hotel not willing to compromise on cost of room (full week paid in advance). Very disappointed with response (or rather lack of response from hotel).

8

Taraz

22 Sept 2024

·

Stayed 1 night

The hotel was fully booked and it was surprising that there were insufficient staff to handle check in more promptly. Otherwise a fine stay.

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Location

Central and walkable near McGill, metro stations, shopping, restaurants, and the Bell Centre. Some street noise reported.

Related guest reviews

10

Kristina

21 Sept 2025

·

Stayed 1 night

Sehr positiv überrascht, ein tolles Hotel & fußläufig vom Bahnhof erreichbar. Checkin funktionierte in wenigen Minuten und sehr freundlich, die Zimmer sind großzügig und die Betten sehr bequem. Wir haben Montreal zu Fuß erkundet, dafür war es ein sehr guter Ausgangspunkt.

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8

Vincent

8 Aug 2025

·

Stayed 3 nights

Safe and close to subway

10

Wahib

1 Jan 2025

·

Stayed 3 nights

Great hotel nearby many attractions and shopping centres. Definitely recommend

10

PHILIP

19 Jul 2024

·

Stayed 3 nights

Great location, quiet neighbourhood off busy streets, at foot of Mount Royale, can take hiking trail to go up or 5 minutes drive to the park; convenient within walking distance to downtown, attractions, Old Montreal, next to McGill Univ., easy drive to St Joseph Oratory. Clean and comfortable.

10

Sean

28 Jun 2025

·

Stayed 1 night

Stayed one night on a work trip. The hotel staff were great - very welcoming. My room was straight forward but noticeably clean and quiet. Hotel is right next to McGill campus - walking distance to the best of downtown Montreal.

10

Christopher

2 Nov 2025

·

Stayed 2 nights

Friendly, helpful staff. Large clean room with a comfortable bed. Considering the location, this is a great deal in downtown Montreal close to McGill University.

10

Sarajane

25 Nov 2025

·

Stayed 2 nights

Staff very courteous, room was clean. Could maybe use some decor updating. One elevator was out, so a slight wait for elevators to top floors. Easy and reasonable valet parking. Good location near public transport, McGill, shopping and restaurants.

10

Debby

29 Mar 2025

·

Stayed 2 nights

Great location in downtown Montreal. Close to stores, restaurants and metro system.

10

Sheng

27 Feb 2025

·

Stayed 3 nights

Location is very good. Less than 5 minutes walk to metro station, 10 minutes to Eaton centre, McGill U. Hotel is oldish but clean. Front desk super nice and helpful.

10

Nadine

7 Aug 2024

·

Stayed 5 nights

Perfect location downtown. Easy walk to metro station. Great staff. Would consider booking here again!

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AI-generated summary based on recent guest reviews

Dining

On-site Café Castel is popular and there’s an Indian restaurant, but breakfast options are limited or pricey, the bar keeps short hours, and there’s no room service.

Related guest reviews

10

Emma

6 Oct 2024

·

Stayed 1 night

Great location, staff was welcoming and helpful. The cafe attached to the hotel is wonderful. I would definitely stay there again.

10

Alice

29 Jul 2025

·

Stayed 4 nights

Great value. Central location but not crazy expensive. No complaints about the room. Front desk is very helpful and friendly at all hours. Lovely lounge area beside the lobby if you're waiting to check in or something. Starbucks right next door.

10

Ghassan

2 Jan 2025

·

Stayed 3 nights

Central Location, Spacious Rooms, Professional and Friendly Staff, Good Service, Cafe Castel on ground floor is a hidden Gem. Valet parking from 7am to 11pm

8

Tommy

25 Jan 2025

·

Stayed 2 nights

Self-parking was possible, in addition to the valet service. The reception agent was very helpful with sorting things out about that. The location is quite good, with many dining and shopping amenity accessible on foot. The subway is also easily accessible. Overall, it was a good experience and the hotel and room were very clean. The only downside is I found the room did not look too much like the picture on the website. Also the bathroom was a bit cold (stayed in January) as a heating source in that room did not seem to operate. The restaurant’s menu could use some revision for more diversity, but the caféCastel looked very nice.

10

Steven

3 Dec 2024

·

Stayed 3 nights

In the heart of everything - 2 minutes walk to Peel Metro - got 3 day unlimited all-island transit pass. Was easy to walk or subway to any of the places we wanted to go. Anything else was Uber because it was cold. Staff was excellent. The only down side was the restaurant for breakfast was not really manned well. The food was meh and way overpriced. Went to another breakfast place 1 min away it was excellent. Overall -was an excellent stay.

6

Jeffrey

18 Nov 2025

·

Stayed 4 nights

Have other food in the restaurant other than Indian food. And maybe open the bar so people can watch the games on. It only opens when the restaurant opens. Also take the room service off your hotel description since there is no room service.

8

Annabelle

30 Nov 2024

·

Stayed 3 nights

I recently stayed here, it's a nice hotel with friendly staff, very professional. Check-in was easy, and I was impressed with the size of the room. It was larger than a typical hotel room, which made our stay more comfortable. The hotel is very central, although they don't offer breakfast they have a restaurant and there is a Starbucks across the street. It's close to many amenities.

6

Darwin

29 Jul 2025

·

Stayed 2 nights

The restaurant had amazing food and the location was great

10

Wendy

12 Jul 2025

·

Stayed 6 nights

Very good location, nice coffee shop, very friendly staff.

10

Irene

21 Aug 2025

·

Stayed 1 night

Very nice property and staff. Room as per picture provided. Parking is extra. Breakfast is available for a fee $20. Not much choice, no eggs just pancakes sausage and cold hash brown with toast. feelBreakfast

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $97	2 $97	3 $110	4 $118	5 $132	6 $131	7 $125
8 $94	9 $94	10 $104	11 $94	12 $117	13 $123	14 $131
15 $94	16 $94	17 $95	18 $128	19 $132	20 $131	21 $123
22 $94	23 $95	24 $94	25 $95	26 $128	27 $132	28 $128
29 $92	30 $92

Su	Mo	Tu	We	Th	Fr	Sa
		1 $92	2 $91	3 $91	4 $131	5 $131
6 $94	7 $94	8 $94	9 $94	10 $94	11 $111	12 $111
13 $94	14 $94	15 $94	16 $94	17 $94	18 $123	19 $111
20 $111	21 $111	22 $111	23 $111	24 $111	25 $111	26 $154
27 $111	28 $111	29 $111	30 $131	31 $179

Best Western Ville-Marie Montreal Hotel & Suites

Prices for Best Western Ville-Marie Montreal Hotel & Suites

Monthly average prices

About this property

Location

Room options

Standard Room, 1 King Bed

Standard Room, 1 Queen Bed

Suite, 1 Queen Bed, Jetted Tub (Living Room;With Sofabed)

Suite, 1 Queen Bed (With Sofabed)

Suite, 1 King Bed, Jetted Tub (Larger Room;With Sofabed)

Standard Room, 2 Queen Beds

Standard Room, 1 Double Bed (Small Room)

Suite, 1 King Bed, Jetted Tub (Living Room;With Sofabed)

Guest reviews of Best Western Ville-Marie Montreal Hotel & Suites

Who stays here?

What guests think

Property policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Best Western Ville-Marie Montreal Hotel & Suites

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