NH Collection Prague Carlo IV
$305
/ night
Avg. for November
Prices for NH Collection Prague Carlo IV
Select dates to see prices and availability
$305
/ night
Avg. for November
Monthly average prices
Nightly prices at NH Collection Prague Carlo IV average $179 in February, the cheapest month, and $390 in December, the most expensive, based on the last 12 months.
| Month | Average price |
|---|---|
| January | $214 |
| February | $179 |
| March | $287 |
| April | $260 |
| May | $288 |
| June | $246 |
| July | $229 |
| August | $204 |
| September | $286 |
| October | $297 |
| November | $305 |
| December | $390 |
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Nov · $305
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Most expensive: December (~$390)
Cheapest: February (~$179)
About this property
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an indoor pool, a hot tub, and a sauna. Additional features at this hotel include ...
Amenities
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an indoor pool, a hot tub, and a sauna. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Business amenities
Featured amenities include a business center, limo/town car service, and express check-out. Planning an event in Prague? This hotel has 1615 square feet (150 square meters) of space consisting of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Dining
Enjoy local and international cuisine at 1890 Restaurant & Bar, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Rooms
Make yourself at home in one of the 152 guestrooms featuring minibars and espresso makers. Your Select Comfort bed comes with premium bedding. 50-inch LED televisions are provided, with satellite programming available. Private bathrooms with bathtubs or showers feature rainfall showerheads and designer toiletries.
Location
With a stay at NH Collection Prague Carlo IV, you'll be centrally located in Prague, within a 10-minute walk of Powder Tower and Wenceslas Square. This family-friendly hotel is 1.3 mi (2.1 km) from Zizkov Television Tower and 1.8 mi (2.8 km) from Prague National Theatre.
What's nearby
Na Prikope(0.3 miles)
Mucha Museum(0.4 miles)
Powder Tower(0.4 miles)
Municipal House Hall(0.4 miles)
Royal Route(0.4 miles)
Republic Square(0.4 miles)
Wenceslas Square(0.4 miles)
Palladium Shopping Centre(0.4 miles)
Prague State Opera(0.4 miles)
House of the Black Madonna(0.5 miles)
Melantrich Balcony(0.5 miles)
Czech National Museum(0.6 miles)
Lucerna Palace(0.6 miles)
Estates Theatre(0.6 miles)
Prague City Museum(0.6 miles)
The preferred airport for NH Collection Prague Carlo IV is Vaclav Havel Airport (PRG)(11.6 miles)
Parking
Airport shuttle
Restaurant
Swimming pool
Business Center
Room Service
Location
Senovazne Namesti 13, Nové Město, Prague, Czechia
Na Prikope (0.3 miles)
Mucha Museum (0.4 miles)
Powder Tower (0.4 miles)
Municipal House Hall (0.4 miles)
Royal Route (0.4 miles)
Republic Square (0.4 miles)
Room options
7
Premium Room (Extra Large Extrabed 2Adults+1Child)
Room details
1 Full Bed
and 1 Twin Bed
Sleeps 2
323 ft²
Air ConditioningPrivate BathroomLaptop Workspace
10
Suite (Carlo Iv)
Room details
1 King Bed
Sleeps 2
1141 ft²
Air ConditioningPrivate BathroomLaptop Workspace
8
Junior Suite (Extra Bed 3 Adults)
Room details
1 King Bed
2 Twin Beds
Sleeps 3
484 ft²
Air ConditioningPrivate BathroomLaptop Workspace
7
Superior Room
Room details
1 Queen Bed
Sleeps 2
215 ft²
Air ConditioningPrivate BathroomLaptop Workspace
7
Premium Room (Extra Large)
Room details
1 Full Bed
Sleeps 2
323 ft²
Air ConditioningPrivate BathroomLaptop Workspace
8
Junior Suite
Room details
1 Full Bed
2 Twin Beds
Sleeps 2
431 ft²
Air ConditioningPrivate BathroomLaptop Workspace
8
Junior Suite (Extra Bed 2 Adults + 1 Child)
Room details
1 King Bed
2 Twin Beds
Sleeps 2
431 ft²
Air ConditioningPrivate BathroomLaptop Workspace
6
Suite (Extra Bed 2 Adults + 1 Child)
Room details
1 King Bed
Sleeps 2
484 ft²
Air ConditioningPrivate BathroomLaptop Workspace
18
Premium Room
Room details
1 Full Bed
2 Twin Beds
Sleeps 2
269 ft²
Air ConditioningPrivate BathroomLaptop Workspace
7
Premium Room (Extra Large Extra Bed 3 Adults)
Room details
1 Full Bed
and 1 Twin Bed
Sleeps 3
323 ft²
Air ConditioningPrivate BathroomLaptop Workspace
6
Premium Triple Room
Room details
3× Twin Beds
Sleeps 3
323 ft²
Air ConditioningPrivate BathroomLaptop Workspace
15
Premium Room (Extra Bed 2 Adults + 1 Child)
Room details
1 King Bed
2 Twin Beds
Sleeps 2
269 ft²
Air ConditioningPrivate BathroomLaptop Workspace
10
Presidential Suite
Room details
1 King Bed
Sleeps 2
1119 ft²
Air ConditioningPrivate BathroomLaptop Workspace
6
Suite (Extra Bed 3 Adults)
Room details
1 King Bed
Sleeps 3
484 ft²
Air ConditioningPrivate BathroomLaptop Workspace
7
Family Suite
Room details
1 Full Bed
Sleeps 4
614 ft²
Air ConditioningPrivate BathroomLaptop Workspace
13
Deluxe Room
Room details
2 Twin Beds
1 Full Bed
Sleeps 2
248 ft²
Air ConditioningPrivate BathroomLaptop Workspace
7
Suite
Room details
1 Full Bed
1 King Bed
Sleeps 2
484 ft²
Air ConditioningPrivate BathroomLaptop Workspace
14
Premium Room (Extra Bed 3 Adults)
Room details
2 Twin Beds
1 King Bed
Sleeps 3
269 ft²
Air ConditioningPrivate BathroomLaptop Workspace
Guest reviews of NH Collection Prague Carlo IV
8.8
Fabulous
Based on 2,272 verified reviews
Who stays here?
Business
13%
Couple
57%
Family
13%
Group
11%
Solo
3%
What guests think
AI-generated summary based on recent guest reviews
At NH Collection Prague Carlo IV, travellers highlight an elegant historic building, friendly staff, a generous breakfast often with live music, relaxing spa and pool facilities, and a central location near Old Town and public transport.
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What guests think
At NH Collection Prague Carlo IV, travellers highlight an elegant historic building, friendly staff, a generous breakfast often with live music, relaxing spa and pool facilities, and a central location near Old Town and public transport.
Several reviews note street-facing rooms can be noisy from trams, some rooms feel small or dated, and entrance stairs limit accessibility. Guests also mention occasional check-in delays, cool pool temperatures or temporary closures, and inconsistent housekeeping or bar/room-service speed. A refined choice for travellers seeking historic character with strong amenities.
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AI-generated summary based on recent guest reviews
Facilities
Facilities are widely praised, especially the spa with pool, sauna and steam room, plus a pleasant bar with live music and an available gym. Drawbacks mentioned include time-slot reservations and occasional closures, cool pool temperatures, many entrance stairs, and pricey/limited parking.
Related guest reviews
10
Ana Carolina
Apr 13, 2024
·
Stayed 4 nights
Amazing hotel and facility. Great assistance. Super close to public transit and in the old town with thousands of restaurants. The pool and spa area was beautiful but the jacuzzi water was cold as it was not independent from the big pool. The gym was fully equipped. Highly recommended
Amazing hotel and facility. Great assistance. Super close to public transit and in the old town with thousands of restaurants. The pool and spa area was beautiful but the jacuzzi water was cold as it was not independent from the big pool. The gym was fully equipped. Highly recommended
10
Christoffer
Dec 30, 2024
·
Stayed 4 nights
Great hotel with a friendly, helpful, and professional staff. Really nice breakfast with live music - a lovely surprise. Spending the weekend afternoons in the bar was splendid with live piano music and fine cocktails. The lobby and bar room is a beautiful setting, and you expect to see Hercule Poirot entering at any time. The pool area was enjoyable, but they could use a real jacuzzi with a higher temperature than the pool. However, they do not seem to have room for it. The steam bath was great. Small observations: _The tram outside is audible if you have a room facing the street, but you do not get really disturbed by the occasional noise. _Our room on the top floor did not have normal windows but skylight windows. Unusual but acceptable. _The selection of TV channels is a bit limited, but I guess it is a regional thing. There are a lot of Italian and German channels but very few English options, and no BBC or CNN (though there is Sky News). _We never figured out the housekeeping schedule, and it was a bit random what they replaced in the room, especially regarding tea, coffee, new glasses, etc. But the ladies were very nice, and the room was clean and pleasant. _Nice touch with the porter opening the door for you at the elegant entrance.
Great hotel with a friendly, helpful, and professional staff. Really nice breakfast with live music - a lovely surprise. Spending the weekend afternoons in the bar was splendid with live piano music and fine cocktails. The lobby and bar room is a beautiful setting, and you expect to see Hercule Poirot entering at any time. The pool area was enjoyable, but they could use a real jacuzzi with a higher temperature than the pool. However, they do not seem to have room for it. The steam bath was great. Small observations: _The tram outside is audible if you have a room facing the street, but you do not get really disturbed by the occasional noise. _Our room on the top floor did not have normal windows but skylight windows. Unusual but acceptable. _The selection of TV channels is a bit limited, but I guess it is a regional thing. There are a lot of Italian and German channels but very few English options, and no BBC or CNN (though there is Sky News). _We never figured out the housekeeping schedule, and it was a bit random what they replaced in the room, especially regarding tea, coffee, new glasses, etc. But the ladies were very nice, and the room was clean and pleasant. _Nice touch with the porter opening the door for you at the elegant entrance.
10
Jenny
Apr 9, 2025
·
Stayed 3 nights
We had a wonderful 3 nights stay here! The staff was attentive and welcoming. We used the spa and gym everyday. The location is convenient for walking to main attractions or getting around by tram. The tram and central station are across the street. A few of our favorite dining spots: pho 55, artic bakery, kuchyn, coffee & waffles and Aux Merveilleux de Fred.
We had a wonderful 3 nights stay here! The staff was attentive and welcoming. We used the spa and gym everyday. The location is convenient for walking to main attractions or getting around by tram. The tram and central station are across the street. A few of our favorite dining spots: pho 55, artic bakery, kuchyn, coffee & waffles and Aux Merveilleux de Fred.
10
POYU
Dec 5, 2025
·
Stayed 2 nights
早餐非常棒、bar的burger超級好吃、調酒也很棒。suana 游泳池很棒。
早餐非常棒、bar的burger超級好吃、調酒也很棒。suana 游泳池很棒。
6
Ishaq
Sep 13, 2024
·
Stayed 2 nights
i like💕 the style dont like the garage options
i like💕 the style dont like the garage options
10
Ronnie
Dec 18, 2025
·
Stayed 3 nights
Hög service, trevliga och hjälpsamma. Fin livemusik med julsånger varje morgon till frukosten. Det enda minuset var en morgon då en kille soelade saxofon - alldeles för högt och ingen julmusik utan popsånger med för hetisgt tempo för frukost. Lite för kallt vatten i poolen. Frukosten var väldigt bra men det saknades några småsaker bara. Överlag ett väldigt bra hotell men bästa klassens service! Mycket trevlig personal!
Hög service, trevliga och hjälpsamma. Fin livemusik med julsånger varje morgon till frukosten. Det enda minuset var en morgon då en kille soelade saxofon - alldeles för högt och ingen julmusik utan popsånger med för hetisgt tempo för frukost. Lite för kallt vatten i poolen. Frukosten var väldigt bra men det saknades några småsaker bara. Överlag ett väldigt bra hotell men bästa klassens service! Mycket trevlig personal!
2
Robert
Oct 21, 2025
·
Stayed 3 nights
We visit Prague several times a year, and this hotel was on our wish list. What a disappointment it was for us. We booked this hotel as a birthday surprise, mainly because of the luxurious-looking pool, but on the day of arrival, they informed us that the pool was closed. They didn't even bother to inform us in advance, and when we asked to cancel, they refused. This is not a five-star hotel, as they do not even accommodate common requests such as a quiet room on a higher floor, etc. This hotel disappointed us, but fortunately, there are many better hotels in Prague than this one. This one only looks luxurious, but the service is poor.
We visit Prague several times a year, and this hotel was on our wish list. What a disappointment it was for us. We booked this hotel as a birthday surprise, mainly because of the luxurious-looking pool, but on the day of arrival, they informed us that the pool was closed. They didn't even bother to inform us in advance, and when we asked to cancel, they refused. This is not a five-star hotel, as they do not even accommodate common requests such as a quiet room on a higher floor, etc. This hotel disappointed us, but fortunately, there are many better hotels in Prague than this one. This one only looks luxurious, but the service is poor.
10
JUNYEOP
Dec 18, 2025
·
Stayed 3 nights
사우나를 포함하여 최고의 시설, 친절한 직원, 맛있는 조식
사우나를 포함하여 최고의 시설, 친절한 직원, 맛있는 조식
10
Anton
Oct 6, 2025
·
Stayed 2 nights
hm, ich habe zwar gemischte Gefühle, aber im Prinzip ist die kurze Antwort: Ja, ich kann dieses Hotel weiterempfehlen. Wenn ihr keine Zeit habt, könnt ihr den weiteren Text skippen. Es geht um ein recht gut gepflegtes 5 Sterne Hotel. Natürlich hat man dann auch gewisse Erwartungen. Ich persönlich habe im Hotel 2 Nächte verbracht und war nicht enttäuscht. Aber einige Dinge fand ich ein bisschen komisch: - Der Pool war meiner Meinung zu klein, vor allem für ganz viele Gäste. So musste die Besuchzeit telefonisch mitgeteilt werden! Naja, ok. - Frühstück war ganz gut, aber definitiv nicht 5 Sterne. Dafür war die Auswahl eher gering. Aber schlecht ist sie wiederum auch nicht. - Mein Zimmer war relativ klein, aber ok, für eine Person reicht's. Ich kann mir nur vorstellen, für manche Gäste wäre es eher zu klein. - Parking fand ich persönlich zu teuer. Fun fact, drinne stehen kostet rund 40 Euro, aber direkt vor der Garagetür standen 3 Autos unter dem Halteverbot im Innenhof des Hotels. Aber gut, so ist es halt. Ich möchste auf jeden Fall hervorheben, dass das Personal im Hotel einfach extrem nett und professionell ist! Wie gesagt, auf jeden Fall kann ich trotz kleinen Macken dieses Hotel weiterempfehlen.
hm, ich habe zwar gemischte Gefühle, aber im Prinzip ist die kurze Antwort: Ja, ich kann dieses Hotel weiterempfehlen. Wenn ihr keine Zeit habt, könnt ihr den weiteren Text skippen. Es geht um ein recht gut gepflegtes 5 Sterne Hotel. Natürlich hat man dann auch gewisse Erwartungen. Ich persönlich habe im Hotel 2 Nächte verbracht und war nicht enttäuscht. Aber einige Dinge fand ich ein bisschen komisch: - Der Pool war meiner Meinung zu klein, vor allem für ganz viele Gäste. So musste die Besuchzeit telefonisch mitgeteilt werden! Naja, ok. - Frühstück war ganz gut, aber definitiv nicht 5 Sterne. Dafür war die Auswahl eher gering. Aber schlecht ist sie wiederum auch nicht. - Mein Zimmer war relativ klein, aber ok, für eine Person reicht's. Ich kann mir nur vorstellen, für manche Gäste wäre es eher zu klein. - Parking fand ich persönlich zu teuer. Fun fact, drinne stehen kostet rund 40 Euro, aber direkt vor der Garagetür standen 3 Autos unter dem Halteverbot im Innenhof des Hotels. Aber gut, so ist es halt. Ich möchste auf jeden Fall hervorheben, dass das Personal im Hotel einfach extrem nett und professionell ist! Wie gesagt, auf jeden Fall kann ich trotz kleinen Macken dieses Hotel weiterempfehlen.
10
Maria
Dec 22, 2025
·
Stayed 2 nights
Very nice hotel with friendly staff. Live music in the evening and even during breakfast. Spa facility was also very pleasant. There was a lot to choose from during breakfast including a special menu to order from. Rooms were average but perhaps the pricier rooms are nicer. Will definitely be back again next time in Prague.
Very nice hotel with friendly staff. Live music in the evening and even during breakfast. Spa facility was also very pleasant. There was a lot to choose from during breakfast including a special menu to order from. Rooms were average but perhaps the pricier rooms are nicer. Will definitely be back again next time in Prague.
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AI-generated summary based on recent guest reviews
Cleanliness
Most guests find rooms and public areas very clean and well maintained, with housekeeping generally reliable. A few report lapses such as stained carpets, pests or missed items.
Related guest reviews
10
Gilles
Nov 28, 2025
·
Stayed 2 nights
Das Personal ist sehr zuvorkommend und sehr gut geschult. Das Frühstück ist ausgezeichnet (mit musikalischer live Unterhaltung durch Musiker) ebenso die Hoteleigene Bar in der Lobby. Die Zimmeraustattung wirkt zwar ein wenig in die Jahre gekommen aber dafür dennoch sehr sauber und gepflegt.
Das Personal ist sehr zuvorkommend und sehr gut geschult. Das Frühstück ist ausgezeichnet (mit musikalischer live Unterhaltung durch Musiker) ebenso die Hoteleigene Bar in der Lobby. Die Zimmeraustattung wirkt zwar ein wenig in die Jahre gekommen aber dafür dennoch sehr sauber und gepflegt.
10
Christoffer
Dec 30, 2024
·
Stayed 4 nights
Great hotel with a friendly, helpful, and professional staff. Really nice breakfast with live music - a lovely surprise. Spending the weekend afternoons in the bar was splendid with live piano music and fine cocktails. The lobby and bar room is a beautiful setting, and you expect to see Hercule Poirot entering at any time. The pool area was enjoyable, but they could use a real jacuzzi with a higher temperature than the pool. However, they do not seem to have room for it. The steam bath was great. Small observations: _The tram outside is audible if you have a room facing the street, but you do not get really disturbed by the occasional noise. _Our room on the top floor did not have normal windows but skylight windows. Unusual but acceptable. _The selection of TV channels is a bit limited, but I guess it is a regional thing. There are a lot of Italian and German channels but very few English options, and no BBC or CNN (though there is Sky News). _We never figured out the housekeeping schedule, and it was a bit random what they replaced in the room, especially regarding tea, coffee, new glasses, etc. But the ladies were very nice, and the room was clean and pleasant. _Nice touch with the porter opening the door for you at the elegant entrance.
Great hotel with a friendly, helpful, and professional staff. Really nice breakfast with live music - a lovely surprise. Spending the weekend afternoons in the bar was splendid with live piano music and fine cocktails. The lobby and bar room is a beautiful setting, and you expect to see Hercule Poirot entering at any time. The pool area was enjoyable, but they could use a real jacuzzi with a higher temperature than the pool. However, they do not seem to have room for it. The steam bath was great. Small observations: _The tram outside is audible if you have a room facing the street, but you do not get really disturbed by the occasional noise. _Our room on the top floor did not have normal windows but skylight windows. Unusual but acceptable. _The selection of TV channels is a bit limited, but I guess it is a regional thing. There are a lot of Italian and German channels but very few English options, and no BBC or CNN (though there is Sky News). _We never figured out the housekeeping schedule, and it was a bit random what they replaced in the room, especially regarding tea, coffee, new glasses, etc. But the ladies were very nice, and the room was clean and pleasant. _Nice touch with the porter opening the door for you at the elegant entrance.
10
Marlise
Nov 3, 2025
·
Stayed 1 night
Excellent room, spotless clean, very comfortable
Excellent room, spotless clean, very comfortable
8
Tracy
Jan 19, 2025
·
Stayed 3 nights
We recently enjoyed a 3 night stay. The hotel is beautiful throughout, staff extremely friendly and helpful and our room was spacious, clean and the bed was very comfortable. The bathroom was aslo clean and a selection of toiletries was available. We made time to use the spa facilities which again was faultless. The only issue we experienced during our stay was the room temperature, the thermastat for cool air didn't work, and although the window would open, it closed itself when the curtains were drawn. Coffee and tea facilities were available in the room however only 3 coffee pods and 3 milks, and 1 english tea bag were provided, the others were flavoured tea. However, we would definitely stay again.
We recently enjoyed a 3 night stay. The hotel is beautiful throughout, staff extremely friendly and helpful and our room was spacious, clean and the bed was very comfortable. The bathroom was aslo clean and a selection of toiletries was available. We made time to use the spa facilities which again was faultless. The only issue we experienced during our stay was the room temperature, the thermastat for cool air didn't work, and although the window would open, it closed itself when the curtains were drawn. Coffee and tea facilities were available in the room however only 3 coffee pods and 3 milks, and 1 english tea bag were provided, the others were flavoured tea. However, we would definitely stay again.
8
Sherri-Lynn
Sep 20, 2025
·
Stayed 1 night
I booked this stay last minute. The hotel you can tell at one point was quite grand, however it is in need of a few updates (tv was older etc). The furniture in the room was nice, the bed was comfy, bathroom well equipped. Nespresso coffee machine and mini bar was nice. The carpets need’s a shampooing as they were a bit stained. I would stay here again, as the location was close to the train station and I didn’t get a chance to use the spa facilities. Just note that this is not an accessible hotel. My parents would have struggled with the stairs, however I will note that the porters were fantastic with helping me with the luggage.
I booked this stay last minute. The hotel you can tell at one point was quite grand, however it is in need of a few updates (tv was older etc). The furniture in the room was nice, the bed was comfy, bathroom well equipped. Nespresso coffee machine and mini bar was nice. The carpets need’s a shampooing as they were a bit stained. I would stay here again, as the location was close to the train station and I didn’t get a chance to use the spa facilities. Just note that this is not an accessible hotel. My parents would have struggled with the stairs, however I will note that the porters were fantastic with helping me with the luggage.
10
Nicola
Feb 2, 2026
·
Stayed 3 nights
Couldn’t fault this hotel at all. Our room was lovely, very clean, the breakfast was amazing and the location was great. The hotel staff were so friendly and couldn’t do more for us. Overall a fantastic break!
Couldn’t fault this hotel at all. Our room was lovely, very clean, the breakfast was amazing and the location was great. The hotel staff were so friendly and couldn’t do more for us. Overall a fantastic break!
8
Julien Romeo
Aug 9, 2024
·
Stayed 3 nights
Insgesamt ein gutes Hotel. Die Zimmer sind teils nicht ganz sauber (kleine Flecken in der Badewanne, Käfer im Zimmer, Diabetes-Nadel unter dem Bett. Der Spa-Bereich ist wirklich Mega, genau wie das Personal. Wir mussten das Zimmer upgraden, da das normale Doppelzimmer leider für mich und meine Begleitung viel zu klein war und nicht wie auf dem Bild aussah. Frühstück wirklich mehr als ausreichend und entspannte atmosphere. Insgesamt ein gutes Hotel, würde aber nicht unbedingt wieder kommen.
Insgesamt ein gutes Hotel. Die Zimmer sind teils nicht ganz sauber (kleine Flecken in der Badewanne, Käfer im Zimmer, Diabetes-Nadel unter dem Bett. Der Spa-Bereich ist wirklich Mega, genau wie das Personal. Wir mussten das Zimmer upgraden, da das normale Doppelzimmer leider für mich und meine Begleitung viel zu klein war und nicht wie auf dem Bild aussah. Frühstück wirklich mehr als ausreichend und entspannte atmosphere. Insgesamt ein gutes Hotel, würde aber nicht unbedingt wieder kommen.
10
Barry
Feb 9, 2025
·
Stayed 4 nights
In general, the stay was excellent, the staff were helpful and polite and the room was clean tidy and well equipped. The location was also good, right on the edge of old town and many of the sites were within easy walking distance. I would stay there again. Two very minor points, 1) we stayed four nights, we had turn down service one of those for nights. I don’t mind if we have the service or not, I just thought it was strange to have it one night out of four. 2) The breakfast was great, huge choice, but the scrambled eggs were inconstant. The first morning, they were excellent, after that they were dried up and solid. Not sure if there was a difference chef on the Wednesday morning or if they had simply not been out as long. Again, these were minor points and I would recommend the NH Collection Prague Carlo IV as a great place to stay if visiting Prague.
In general, the stay was excellent, the staff were helpful and polite and the room was clean tidy and well equipped. The location was also good, right on the edge of old town and many of the sites were within easy walking distance. I would stay there again. Two very minor points, 1) we stayed four nights, we had turn down service one of those for nights. I don’t mind if we have the service or not, I just thought it was strange to have it one night out of four. 2) The breakfast was great, huge choice, but the scrambled eggs were inconstant. The first morning, they were excellent, after that they were dried up and solid. Not sure if there was a difference chef on the Wednesday morning or if they had simply not been out as long. Again, these were minor points and I would recommend the NH Collection Prague Carlo IV as a great place to stay if visiting Prague.
2
Elettra
Aug 16, 2025
·
Stayed 3 nights
Il personale non è all’altezza delle 5 stelle. La camera sono poco curate e il servizio dopo le pulizie non è il massimo. L’acqua dalla vasca non scendeva dopo la doccia, L’aria condizionata non funzionava all’altezza. Non veniva messa l’acqua dopo averla consumata ed se richiesta arrivava calda. Al bar potevi aspettare anche un ora così come per il room service prima di esser servita.
Il personale non è all’altezza delle 5 stelle. La camera sono poco curate e il servizio dopo le pulizie non è il massimo. L’acqua dalla vasca non scendeva dopo la doccia, L’aria condizionata non funzionava all’altezza. Non veniva messa l’acqua dopo averla consumata ed se richiesta arrivava calda. Al bar potevi aspettare anche un ora così come per il room service prima di esser servita.
6
Michael
Sep 15, 2023
·
Stayed 1 night
Most anticipated for my stay at this I arrived around 15 oclock for check in start and got information from a rude receptionist that my room was not ready and that they would call me once it was ready. I went to the pool and no one called. I finally got my room after I asked again and the same receptionst told me even ruder that they WILL call me once the room is ready. I politely pointed out that my room are payed from 15 and finally a really nice trainee actually asked if my room was ready and I got it albeit late. At entering the room I was greeted by a fairly big spider crawling around who did not want to share his room with me.... Further, I had before emailed and asked for the AC to be shut off so that the room was not so cold. This was not done ofcrs and one hour before I left a nice cleaner finally gave me an electricity radiator to warm it up. The room was really cold comparing to the rest of the facility. The AC installation did not work at all. The spa and pool area is really nice but the sauna was set at whoppingly 95 degrees and since no one was there I asked if they could lower it to 80 so that I could sit there a whille. The spa receptionist just looked at me like I was from another planet and pointed out that this was the rule; to have 95C, I wonder who long she can stay in a 95degrees sauna and what their electricity bill is.. There are many hotels in Prague for a fraction of the price where you are treated with the so much better customer service than NH.
Most anticipated for my stay at this I arrived around 15 oclock for check in start and got information from a rude receptionist that my room was not ready and that they would call me once it was ready. I went to the pool and no one called. I finally got my room after I asked again and the same receptionst told me even ruder that they WILL call me once the room is ready. I politely pointed out that my room are payed from 15 and finally a really nice trainee actually asked if my room was ready and I got it albeit late. At entering the room I was greeted by a fairly big spider crawling around who did not want to share his room with me.... Further, I had before emailed and asked for the AC to be shut off so that the room was not so cold. This was not done ofcrs and one hour before I left a nice cleaner finally gave me an electricity radiator to warm it up. The room was really cold comparing to the rest of the facility. The AC installation did not work at all. The spa and pool area is really nice but the sauna was set at whoppingly 95 degrees and since no one was there I asked if they could lower it to 80 so that I could sit there a whille. The spa receptionist just looked at me like I was from another planet and pointed out that this was the rule; to have 95C, I wonder who long she can stay in a 95degrees sauna and what their electricity bill is.. There are many hotels in Prague for a fraction of the price where you are treated with the so much better customer service than NH.
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AI-generated summary based on recent guest reviews
Rooms
Rooms are comfortable with very good beds and characterful details, but several guests found some categories small or a bit dated. Street-facing rooms may get tram noise, and a few mention temperature control or promised-feature issues.
Related guest reviews
10
Matt
May 2, 2023
·
Stayed 4 nights
We stayed at the NH Collection for four nights and it was great! We had to change rooms as the lower floor room we’d booked was noisy with trams going past and I’m a light sleeper, but the hotel - and Jan on reception - was very accommodating and helpful, sorting us a temporary room before moving us to a bigger suite! Staff were so friendly, decor is amazing, great breakfast and great location - this is a must stay hotel!
We stayed at the NH Collection for four nights and it was great! We had to change rooms as the lower floor room we’d booked was noisy with trams going past and I’m a light sleeper, but the hotel - and Jan on reception - was very accommodating and helpful, sorting us a temporary room before moving us to a bigger suite! Staff were so friendly, decor is amazing, great breakfast and great location - this is a must stay hotel!
10
Isaac
Sep 28, 2025
·
Stayed 3 nights
Great location very centrally located from Old Prague everything within walking distance 1-2 miles, 15 mins. Great food and great rooms. Staff very friendly.
Great location very centrally located from Old Prague everything within walking distance 1-2 miles, 15 mins. Great food and great rooms. Staff very friendly.
8
Damiano
Jul 22, 2025
·
Stayed 3 nights
Das Frühstück war sehr lecker! Die Mitarbeiter nett. Das Zimmer war schön aber für ein superior Zimmer bzw grand Deluxe Zimmer etwas altmodisch. Es gab keinen Spiegel außer im Badezimmer, was sehr schade ist. Was ich auch sehr schade finde ist, dass der Portier bzw Doorman (waren 1-2 Kollegen) am Handy waren und meiner Begleitung und mir nicht die Tür aufgemacht haben. Beim rausgehen oder wiederkommen.
Das Frühstück war sehr lecker! Die Mitarbeiter nett. Das Zimmer war schön aber für ein superior Zimmer bzw grand Deluxe Zimmer etwas altmodisch. Es gab keinen Spiegel außer im Badezimmer, was sehr schade ist. Was ich auch sehr schade finde ist, dass der Portier bzw Doorman (waren 1-2 Kollegen) am Handy waren und meiner Begleitung und mir nicht die Tür aufgemacht haben. Beim rausgehen oder wiederkommen.
8
Sherri-Lynn
Sep 20, 2025
·
Stayed 1 night
I booked this stay last minute. The hotel you can tell at one point was quite grand, however it is in need of a few updates (tv was older etc). The furniture in the room was nice, the bed was comfy, bathroom well equipped. Nespresso coffee machine and mini bar was nice. The carpets need’s a shampooing as they were a bit stained. I would stay here again, as the location was close to the train station and I didn’t get a chance to use the spa facilities. Just note that this is not an accessible hotel. My parents would have struggled with the stairs, however I will note that the porters were fantastic with helping me with the luggage.
I booked this stay last minute. The hotel you can tell at one point was quite grand, however it is in need of a few updates (tv was older etc). The furniture in the room was nice, the bed was comfy, bathroom well equipped. Nespresso coffee machine and mini bar was nice. The carpets need’s a shampooing as they were a bit stained. I would stay here again, as the location was close to the train station and I didn’t get a chance to use the spa facilities. Just note that this is not an accessible hotel. My parents would have struggled with the stairs, however I will note that the porters were fantastic with helping me with the luggage.
8
SONIA
Jun 8, 2025
·
Stayed 3 nights
Room was too small but bathroom was great. She a is amazing too
Room was too small but bathroom was great. She a is amazing too
10
Abbie
Dec 3, 2025
·
Stayed 2 nights
Staff were extremely courteous. The staff operating the front door - carrying luggage etc. it was very much appreciated. Our room was not ready until 3:30pm. We were offered free drinks whilst we waited and we had also been updated to a deluxe room. The room was lovely - comfiest bed I’ve slept in. Mini bar had a good selection although we didn’t use it. The spa was also amazing. Really relaxing and again staff went above and beyond. Would not hesitate to book here and come again. We were gutted that of our 4 night stay in Prague, only 2 nights were spent here.
Staff were extremely courteous. The staff operating the front door - carrying luggage etc. it was very much appreciated. Our room was not ready until 3:30pm. We were offered free drinks whilst we waited and we had also been updated to a deluxe room. The room was lovely - comfiest bed I’ve slept in. Mini bar had a good selection although we didn’t use it. The spa was also amazing. Really relaxing and again staff went above and beyond. Would not hesitate to book here and come again. We were gutted that of our 4 night stay in Prague, only 2 nights were spent here.
8
Roberto
Apr 1, 2025
·
Stayed 2 nights
It's a nice location with friendly staff. It is a fascinating building with a lot of history. The rooms are small, at least the Superior Room.
It's a nice location with friendly staff. It is a fascinating building with a lot of history. The rooms are small, at least the Superior Room.
10
Anton
Oct 6, 2025
·
Stayed 2 nights
hm, ich habe zwar gemischte Gefühle, aber im Prinzip ist die kurze Antwort: Ja, ich kann dieses Hotel weiterempfehlen. Wenn ihr keine Zeit habt, könnt ihr den weiteren Text skippen. Es geht um ein recht gut gepflegtes 5 Sterne Hotel. Natürlich hat man dann auch gewisse Erwartungen. Ich persönlich habe im Hotel 2 Nächte verbracht und war nicht enttäuscht. Aber einige Dinge fand ich ein bisschen komisch: - Der Pool war meiner Meinung zu klein, vor allem für ganz viele Gäste. So musste die Besuchzeit telefonisch mitgeteilt werden! Naja, ok. - Frühstück war ganz gut, aber definitiv nicht 5 Sterne. Dafür war die Auswahl eher gering. Aber schlecht ist sie wiederum auch nicht. - Mein Zimmer war relativ klein, aber ok, für eine Person reicht's. Ich kann mir nur vorstellen, für manche Gäste wäre es eher zu klein. - Parking fand ich persönlich zu teuer. Fun fact, drinne stehen kostet rund 40 Euro, aber direkt vor der Garagetür standen 3 Autos unter dem Halteverbot im Innenhof des Hotels. Aber gut, so ist es halt. Ich möchste auf jeden Fall hervorheben, dass das Personal im Hotel einfach extrem nett und professionell ist! Wie gesagt, auf jeden Fall kann ich trotz kleinen Macken dieses Hotel weiterempfehlen.
hm, ich habe zwar gemischte Gefühle, aber im Prinzip ist die kurze Antwort: Ja, ich kann dieses Hotel weiterempfehlen. Wenn ihr keine Zeit habt, könnt ihr den weiteren Text skippen. Es geht um ein recht gut gepflegtes 5 Sterne Hotel. Natürlich hat man dann auch gewisse Erwartungen. Ich persönlich habe im Hotel 2 Nächte verbracht und war nicht enttäuscht. Aber einige Dinge fand ich ein bisschen komisch: - Der Pool war meiner Meinung zu klein, vor allem für ganz viele Gäste. So musste die Besuchzeit telefonisch mitgeteilt werden! Naja, ok. - Frühstück war ganz gut, aber definitiv nicht 5 Sterne. Dafür war die Auswahl eher gering. Aber schlecht ist sie wiederum auch nicht. - Mein Zimmer war relativ klein, aber ok, für eine Person reicht's. Ich kann mir nur vorstellen, für manche Gäste wäre es eher zu klein. - Parking fand ich persönlich zu teuer. Fun fact, drinne stehen kostet rund 40 Euro, aber direkt vor der Garagetür standen 3 Autos unter dem Halteverbot im Innenhof des Hotels. Aber gut, so ist es halt. Ich möchste auf jeden Fall hervorheben, dass das Personal im Hotel einfach extrem nett und professionell ist! Wie gesagt, auf jeden Fall kann ich trotz kleinen Macken dieses Hotel weiterempfehlen.
8
DOUGLAS
Apr 30, 2024
·
Stayed 5 nights
Staff was excellent. Classic decor. Room was small and a little dated. No view. Bathroom was small and congested but in perfect working order. Buffet breakfast was beyond excellent. Tremendous variety of prepared food. Location great for access to train, subway, and tram.
Staff was excellent. Classic decor. Room was small and a little dated. No view. Bathroom was small and congested but in perfect working order. Buffet breakfast was beyond excellent. Tremendous variety of prepared food. Location great for access to train, subway, and tram.
6
Kristian
Sep 29, 2025
·
Stayed 3 nights
We specifically booked this hotel and this room because it was advertised as having a bathtub in the room. After checking in and being put in room with no tub, I talked to front desk staff who said they were totally booked for the weekend and we couldn’t switch rooms.
We specifically booked this hotel and this room because it was advertised as having a bathtub in the room. After checking in and being put in room with no tub, I talked to front desk staff who said they were totally booked for the weekend and we couldn’t switch rooms.
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AI-generated summary based on recent guest reviews
Service
Service is frequently described as warm, attentive and accommodating, with doormen and front desk often praised. Some guests report slow or late check-in and occasional unprofessional interactions or slow bar/room service.
Related guest reviews
10
Alina
Mar 3, 2025
·
Stayed 3 nights
We had a great time and really enjoyed our stay! Many thanks to the NH Team to make our stay so special! Special thanks to the employee, who works the dayshift as a doorman, he always greets everyone with a smile and is carrying for everyone the luggage and always opens the doors all very kindly! Unfortunately, we didn't see his name to give the feedback to the hotel directly! Very special stay we had and enjoyed!
We had a great time and really enjoyed our stay! Many thanks to the NH Team to make our stay so special! Special thanks to the employee, who works the dayshift as a doorman, he always greets everyone with a smile and is carrying for everyone the luggage and always opens the doors all very kindly! Unfortunately, we didn't see his name to give the feedback to the hotel directly! Very special stay we had and enjoyed!
6
Mark
Sep 26, 2025
·
Stayed 1 night
Check in was early and was told we would receive a call when rooms were ready. Calls never came and checked in to find rooms intolerably loud do to confluence of public transportation being outside windows. Room changes were made graciously but definitely a bad first impression.
Check in was early and was told we would receive a call when rooms were ready. Calls never came and checked in to find rooms intolerably loud do to confluence of public transportation being outside windows. Room changes were made graciously but definitely a bad first impression.
2
Tom
Nov 12, 2025
·
Stayed 1 night
Very bad customer service. Good hotel but the people are unprofrisnel
Very bad customer service. Good hotel but the people are unprofrisnel
10
Abbie
Dec 3, 2025
·
Stayed 2 nights
Staff were extremely courteous. The staff operating the front door - carrying luggage etc. it was very much appreciated. Our room was not ready until 3:30pm. We were offered free drinks whilst we waited and we had also been updated to a deluxe room. The room was lovely - comfiest bed I’ve slept in. Mini bar had a good selection although we didn’t use it. The spa was also amazing. Really relaxing and again staff went above and beyond. Would not hesitate to book here and come again. We were gutted that of our 4 night stay in Prague, only 2 nights were spent here.
Staff were extremely courteous. The staff operating the front door - carrying luggage etc. it was very much appreciated. Our room was not ready until 3:30pm. We were offered free drinks whilst we waited and we had also been updated to a deluxe room. The room was lovely - comfiest bed I’ve slept in. Mini bar had a good selection although we didn’t use it. The spa was also amazing. Really relaxing and again staff went above and beyond. Would not hesitate to book here and come again. We were gutted that of our 4 night stay in Prague, only 2 nights were spent here.
10
Richard
Oct 27, 2025
·
Stayed 3 nights
Fantastic breakfast menu and continental offering. The staff were so helpful and accommodating. 10/10.
Fantastic breakfast menu and continental offering. The staff were so helpful and accommodating. 10/10.
2
Robert
Oct 21, 2025
·
Stayed 3 nights
We visit Prague several times a year, and this hotel was on our wish list. What a disappointment it was for us. We booked this hotel as a birthday surprise, mainly because of the luxurious-looking pool, but on the day of arrival, they informed us that the pool was closed. They didn't even bother to inform us in advance, and when we asked to cancel, they refused. This is not a five-star hotel, as they do not even accommodate common requests such as a quiet room on a higher floor, etc. This hotel disappointed us, but fortunately, there are many better hotels in Prague than this one. This one only looks luxurious, but the service is poor.
We visit Prague several times a year, and this hotel was on our wish list. What a disappointment it was for us. We booked this hotel as a birthday surprise, mainly because of the luxurious-looking pool, but on the day of arrival, they informed us that the pool was closed. They didn't even bother to inform us in advance, and when we asked to cancel, they refused. This is not a five-star hotel, as they do not even accommodate common requests such as a quiet room on a higher floor, etc. This hotel disappointed us, but fortunately, there are many better hotels in Prague than this one. This one only looks luxurious, but the service is poor.
10
Anton
Oct 6, 2025
·
Stayed 2 nights
hm, ich habe zwar gemischte Gefühle, aber im Prinzip ist die kurze Antwort: Ja, ich kann dieses Hotel weiterempfehlen. Wenn ihr keine Zeit habt, könnt ihr den weiteren Text skippen. Es geht um ein recht gut gepflegtes 5 Sterne Hotel. Natürlich hat man dann auch gewisse Erwartungen. Ich persönlich habe im Hotel 2 Nächte verbracht und war nicht enttäuscht. Aber einige Dinge fand ich ein bisschen komisch: - Der Pool war meiner Meinung zu klein, vor allem für ganz viele Gäste. So musste die Besuchzeit telefonisch mitgeteilt werden! Naja, ok. - Frühstück war ganz gut, aber definitiv nicht 5 Sterne. Dafür war die Auswahl eher gering. Aber schlecht ist sie wiederum auch nicht. - Mein Zimmer war relativ klein, aber ok, für eine Person reicht's. Ich kann mir nur vorstellen, für manche Gäste wäre es eher zu klein. - Parking fand ich persönlich zu teuer. Fun fact, drinne stehen kostet rund 40 Euro, aber direkt vor der Garagetür standen 3 Autos unter dem Halteverbot im Innenhof des Hotels. Aber gut, so ist es halt. Ich möchste auf jeden Fall hervorheben, dass das Personal im Hotel einfach extrem nett und professionell ist! Wie gesagt, auf jeden Fall kann ich trotz kleinen Macken dieses Hotel weiterempfehlen.
hm, ich habe zwar gemischte Gefühle, aber im Prinzip ist die kurze Antwort: Ja, ich kann dieses Hotel weiterempfehlen. Wenn ihr keine Zeit habt, könnt ihr den weiteren Text skippen. Es geht um ein recht gut gepflegtes 5 Sterne Hotel. Natürlich hat man dann auch gewisse Erwartungen. Ich persönlich habe im Hotel 2 Nächte verbracht und war nicht enttäuscht. Aber einige Dinge fand ich ein bisschen komisch: - Der Pool war meiner Meinung zu klein, vor allem für ganz viele Gäste. So musste die Besuchzeit telefonisch mitgeteilt werden! Naja, ok. - Frühstück war ganz gut, aber definitiv nicht 5 Sterne. Dafür war die Auswahl eher gering. Aber schlecht ist sie wiederum auch nicht. - Mein Zimmer war relativ klein, aber ok, für eine Person reicht's. Ich kann mir nur vorstellen, für manche Gäste wäre es eher zu klein. - Parking fand ich persönlich zu teuer. Fun fact, drinne stehen kostet rund 40 Euro, aber direkt vor der Garagetür standen 3 Autos unter dem Halteverbot im Innenhof des Hotels. Aber gut, so ist es halt. Ich möchste auf jeden Fall hervorheben, dass das Personal im Hotel einfach extrem nett und professionell ist! Wie gesagt, auf jeden Fall kann ich trotz kleinen Macken dieses Hotel weiterempfehlen.
6
Omar
Aug 6, 2024
·
Stayed 3 nights
The stay was average, but I believe your staff does need some training in serving guests. A simple example was when I asked one of your front desk staff members, what was in the welcome drink, the response was “I don’t know” and walked away.
The stay was average, but I believe your staff does need some training in serving guests. A simple example was when I asked one of your front desk staff members, what was in the welcome drink, the response was “I don’t know” and walked away.
10
Judi
Sep 11, 2024
·
Stayed 3 nights
I absolutely love this hotel. The staff couldn’t be more helpful, especially Pavlina on the front desk: nothing was too much trouble. Maria in Guest Services also excellent. The hotel is clean, breakfast is everything you could possibly want and there’s a beautiful swimming pool. It’s a short walk to the old town which is spectacular.
I absolutely love this hotel. The staff couldn’t be more helpful, especially Pavlina on the front desk: nothing was too much trouble. Maria in Guest Services also excellent. The hotel is clean, breakfast is everything you could possibly want and there’s a beautiful swimming pool. It’s a short walk to the old town which is spectacular.
10
Brian
Aug 1, 2023
·
Stayed 3 nights
Agter a slow check in -Everything is perfect - we enjoyed the stay and will definitly come again
Agter a slow check in -Everything is perfect - we enjoyed the stay and will definitly come again
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AI-generated summary based on recent guest reviews
Location
Central and walkable to major sights, with tram stops and the main train station nearby. Some street-facing rooms experience tram noise at night.
Related guest reviews
10
Cyndie
Apr 11, 2025
·
Stayed 3 nights
We had a very nice and relaxing stay with very friendly and helpful staff. Meters away from public transportation, walkable to major attractions. Will only stay at NH Carlo IV when in Prague!
We had a very nice and relaxing stay with very friendly and helpful staff. Meters away from public transportation, walkable to major attractions. Will only stay at NH Carlo IV when in Prague!
10
Jason
Oct 18, 2024
·
Stayed 3 nights
Stunning ‘kerb appeal’ situated just a few minutes walk from the station where the AirPort Express bus is located. A tram stop is across the road where multiple routes can be accessed. Wenceslas Square is a 15 minute walk away which leads down to the Old Town Square. The hotel’s interior is also impressive and boasts a beautiful pool and spa. Breakfast was superb, with a huge range of choice to satisfy all tastes. The rooms are comfortable and are adorned with luxury fittings including marble bathrooms and fabric covered walls! There are restaurants, bars and mini markets around the immediate area of the hotel.
Stunning ‘kerb appeal’ situated just a few minutes walk from the station where the AirPort Express bus is located. A tram stop is across the road where multiple routes can be accessed. Wenceslas Square is a 15 minute walk away which leads down to the Old Town Square. The hotel’s interior is also impressive and boasts a beautiful pool and spa. Breakfast was superb, with a huge range of choice to satisfy all tastes. The rooms are comfortable and are adorned with luxury fittings including marble bathrooms and fabric covered walls! There are restaurants, bars and mini markets around the immediate area of the hotel.
10
Isaac
Sep 28, 2025
·
Stayed 3 nights
Great location very centrally located from Old Prague everything within walking distance 1-2 miles, 15 mins. Great food and great rooms. Staff very friendly.
Great location very centrally located from Old Prague everything within walking distance 1-2 miles, 15 mins. Great food and great rooms. Staff very friendly.
10
Helena
Sep 18, 2023
·
Stayed 1 night
Great location,quiet area away from tourist attractions but also close enough to walk to Charles bridge , the astrological clock etc
Great location,quiet area away from tourist attractions but also close enough to walk to Charles bridge , the astrological clock etc
10
Michael
May 3, 2025
·
Stayed 3 nights
Great location, walking distance to all important sites. Artem at reception provided excellent service and hospitality. 5 stars. Recommend to everyone visiting Prague.
Great location, walking distance to all important sites. Artem at reception provided excellent service and hospitality. 5 stars. Recommend to everyone visiting Prague.
10
Andrew
Oct 6, 2023
·
Stayed 2 nights
Location was perfect, close to the train station, and a nice walk to plenty of sights to see. The staff was very friendly and helpful. The room was maybe a bit snug, but it was cozy enough to relax in before heading out to explore
Location was perfect, close to the train station, and a nice walk to plenty of sights to see. The staff was very friendly and helpful. The room was maybe a bit snug, but it was cozy enough to relax in before heading out to explore
10
Stuart
Sep 18, 2025
·
Stayed 2 nights
Very nice hotel, with a beautiful pool and spa area. An easy walk from the main Prague train station
Very nice hotel, with a beautiful pool and spa area. An easy walk from the main Prague train station
8
Justin
Jul 21, 2024
·
Stayed 2 nights
Property was beautiful, staff was very friendly and helpful, walking distance to old Town Square, easy access for cabs or bolt drivers.
Property was beautiful, staff was very friendly and helpful, walking distance to old Town Square, easy access for cabs or bolt drivers.
10
Barry
Feb 9, 2025
·
Stayed 4 nights
In general, the stay was excellent, the staff were helpful and polite and the room was clean tidy and well equipped. The location was also good, right on the edge of old town and many of the sites were within easy walking distance. I would stay there again. Two very minor points, 1) we stayed four nights, we had turn down service one of those for nights. I don’t mind if we have the service or not, I just thought it was strange to have it one night out of four. 2) The breakfast was great, huge choice, but the scrambled eggs were inconstant. The first morning, they were excellent, after that they were dried up and solid. Not sure if there was a difference chef on the Wednesday morning or if they had simply not been out as long. Again, these were minor points and I would recommend the NH Collection Prague Carlo IV as a great place to stay if visiting Prague.
In general, the stay was excellent, the staff were helpful and polite and the room was clean tidy and well equipped. The location was also good, right on the edge of old town and many of the sites were within easy walking distance. I would stay there again. Two very minor points, 1) we stayed four nights, we had turn down service one of those for nights. I don’t mind if we have the service or not, I just thought it was strange to have it one night out of four. 2) The breakfast was great, huge choice, but the scrambled eggs were inconstant. The first morning, they were excellent, after that they were dried up and solid. Not sure if there was a difference chef on the Wednesday morning or if they had simply not been out as long. Again, these were minor points and I would recommend the NH Collection Prague Carlo IV as a great place to stay if visiting Prague.
10
Gilles
Jan 3, 2023
·
Stayed 19,359 nights
A quelques minutes de marche de la vieille ville, l'hôtel est très bien placé pour accéder aux points incontournables à visiter.
A quelques minutes de marche de la vieille ville, l'hôtel est très bien placé pour accéder aux points incontournables à visiter.
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AI-generated summary based on recent guest reviews
Dining
Breakfast stands out for variety and quality, often accompanied by live music; the bar and restaurant receive positive feedback. A few guests note inconsistent items, occasional overpriced dishes, and slower or limited late-night room service.
Related guest reviews
10
Isaac
Mar 16, 2025
·
Stayed 5 nights
Muy bien en general. El room service puede mejorar. Especialmente después de las 10Pm
Muy bien en general. El room service puede mejorar. Especialmente después de las 10Pm
8
David
Oct 11, 2025
·
Stayed 3 nights
Breakfast was a treat especially with the lady playing the Harp during breakfast. Spa was also excellent. Sadly the bar area is now in the foyer area.
Breakfast was a treat especially with the lady playing the Harp during breakfast. Spa was also excellent. Sadly the bar area is now in the foyer area.
10
Tony
Aug 2, 2024
·
Stayed 4 nights
We spent 4 nights here and it was a fantastic stay. Staff were friendly and helpful at all times. The hotel was clean in all areas we visited. Breakfast was just spoilt for choice. So many options from cold meats/cheese, sweet/savoury pastries, traditional cooked breakfast, open sandwiches, breads, preserves/coulis etc, dried fruits/nuts plus a few menu items cooked to order if required like crepes, eggs etc, live harpist performing during breakfast and a very good atmosphere. Spa usage is included in our stay and we visited everyday to use the Sauna/Steam Rooms and Pool for around an hour in the morning. We did not have any treatments due to busy schedules but if we had time we wish we could have. You do have to 'reserve' a time slot but it was no hassle. The bar had a good range of drinks and cocktails. Wine menu was not the largest amount of choice but was priced reasonably and covered most of the ranges/wine regions for a 5 star hotel. Dinner in the restaurant was fantastic with some great choices and seasonal items. The Porcini Ravioli and Rhubarb Crumble/Clotted Cream were simply divine. Getting to the hotel was easy as it is 5 mins from Main Train Station and ordering Bolt/Uber from the front door of hotel is really easy and pickup times were less than 1 min in this area. They also have a E Scooter parking zone outside and two tram stops either side of the main entrance. We did not struggle to get anywhere in the city from the hotel.
We spent 4 nights here and it was a fantastic stay. Staff were friendly and helpful at all times. The hotel was clean in all areas we visited. Breakfast was just spoilt for choice. So many options from cold meats/cheese, sweet/savoury pastries, traditional cooked breakfast, open sandwiches, breads, preserves/coulis etc, dried fruits/nuts plus a few menu items cooked to order if required like crepes, eggs etc, live harpist performing during breakfast and a very good atmosphere. Spa usage is included in our stay and we visited everyday to use the Sauna/Steam Rooms and Pool for around an hour in the morning. We did not have any treatments due to busy schedules but if we had time we wish we could have. You do have to 'reserve' a time slot but it was no hassle. The bar had a good range of drinks and cocktails. Wine menu was not the largest amount of choice but was priced reasonably and covered most of the ranges/wine regions for a 5 star hotel. Dinner in the restaurant was fantastic with some great choices and seasonal items. The Porcini Ravioli and Rhubarb Crumble/Clotted Cream were simply divine. Getting to the hotel was easy as it is 5 mins from Main Train Station and ordering Bolt/Uber from the front door of hotel is really easy and pickup times were less than 1 min in this area. They also have a E Scooter parking zone outside and two tram stops either side of the main entrance. We did not struggle to get anywhere in the city from the hotel.
10
Christoffer
Dec 30, 2024
·
Stayed 4 nights
Great hotel with a friendly, helpful, and professional staff. Really nice breakfast with live music - a lovely surprise. Spending the weekend afternoons in the bar was splendid with live piano music and fine cocktails. The lobby and bar room is a beautiful setting, and you expect to see Hercule Poirot entering at any time. The pool area was enjoyable, but they could use a real jacuzzi with a higher temperature than the pool. However, they do not seem to have room for it. The steam bath was great. Small observations: _The tram outside is audible if you have a room facing the street, but you do not get really disturbed by the occasional noise. _Our room on the top floor did not have normal windows but skylight windows. Unusual but acceptable. _The selection of TV channels is a bit limited, but I guess it is a regional thing. There are a lot of Italian and German channels but very few English options, and no BBC or CNN (though there is Sky News). _We never figured out the housekeeping schedule, and it was a bit random what they replaced in the room, especially regarding tea, coffee, new glasses, etc. But the ladies were very nice, and the room was clean and pleasant. _Nice touch with the porter opening the door for you at the elegant entrance.
Great hotel with a friendly, helpful, and professional staff. Really nice breakfast with live music - a lovely surprise. Spending the weekend afternoons in the bar was splendid with live piano music and fine cocktails. The lobby and bar room is a beautiful setting, and you expect to see Hercule Poirot entering at any time. The pool area was enjoyable, but they could use a real jacuzzi with a higher temperature than the pool. However, they do not seem to have room for it. The steam bath was great. Small observations: _The tram outside is audible if you have a room facing the street, but you do not get really disturbed by the occasional noise. _Our room on the top floor did not have normal windows but skylight windows. Unusual but acceptable. _The selection of TV channels is a bit limited, but I guess it is a regional thing. There are a lot of Italian and German channels but very few English options, and no BBC or CNN (though there is Sky News). _We never figured out the housekeeping schedule, and it was a bit random what they replaced in the room, especially regarding tea, coffee, new glasses, etc. But the ladies were very nice, and the room was clean and pleasant. _Nice touch with the porter opening the door for you at the elegant entrance.
10
Randal
Oct 16, 2024
·
Stayed 2 nights
Fantastic breakfast buffet.
Fantastic breakfast buffet.
10
Elizabeth Jane
Dec 11, 2024
·
Stayed 3 nights
Lovely hotel, beautiful decor and fantastic breakfast
Lovely hotel, beautiful decor and fantastic breakfast
10
Richard
Oct 27, 2025
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Stayed 3 nights
Fantastic breakfast menu and continental offering. The staff were so helpful and accommodating. 10/10.
Fantastic breakfast menu and continental offering. The staff were so helpful and accommodating. 10/10.
8
Christopher Roger
May 8, 2024
·
Stayed 4 nights
I think the hotel is amazing as a whole. Very beautiful inside and out with very clean facilities with very helpful staff. The only thing we noticed that there were not many options for a full english breakfast which left us feeling a little underwhelmed.
I think the hotel is amazing as a whole. Very beautiful inside and out with very clean facilities with very helpful staff. The only thing we noticed that there were not many options for a full english breakfast which left us feeling a little underwhelmed.
10
Christopher
Feb 9, 2023
·
Stayed 3 nights
We stayed for 3 nights, on recommendation from friends who have stayed several times before. And boy we were not disappointed - starting with the grand-looking reception with friendly and courteous staff. Polina at the check-in desk deserves special mention for upgrading us from a superior to superior XL room, and providing plenty of details on what to see and do in the city, including a number of places we didn't already know. The room was amazing - clean with a huge bed, and ornate finishing in the high ceiling. The swimming pool is exactly like the pictures show - combined with a jacuzzi and temperature controlled, so was very nice and relaxing to use in early February whilst it was freezing cold outside! We used the sauna for a bit as well, which was nice too. We dined at the 1890 Restaurant, the menu seemed a bit small but we both found something we wanted, I enjoyed the Carlo IV burger. The old bank vault that's part of the bar seating area is really cool. The hotel is located close to the main tourist sites, places like Charles Bridge, Wenceslas Square, Church of Our Lady before Týn etc are all walkable. It is also a short walk from the central train station, from which there is a direct Airport Express (AE on Google maps) bust to the airport every half hour - so can easily get there cheaply rather than use a taxi or other shuttle. As this trip was a 40th birthday present for my partner, sufficed to say she was impressed! We will gladly visit again.
We stayed for 3 nights, on recommendation from friends who have stayed several times before. And boy we were not disappointed - starting with the grand-looking reception with friendly and courteous staff. Polina at the check-in desk deserves special mention for upgrading us from a superior to superior XL room, and providing plenty of details on what to see and do in the city, including a number of places we didn't already know. The room was amazing - clean with a huge bed, and ornate finishing in the high ceiling. The swimming pool is exactly like the pictures show - combined with a jacuzzi and temperature controlled, so was very nice and relaxing to use in early February whilst it was freezing cold outside! We used the sauna for a bit as well, which was nice too. We dined at the 1890 Restaurant, the menu seemed a bit small but we both found something we wanted, I enjoyed the Carlo IV burger. The old bank vault that's part of the bar seating area is really cool. The hotel is located close to the main tourist sites, places like Charles Bridge, Wenceslas Square, Church of Our Lady before Týn etc are all walkable. It is also a short walk from the central train station, from which there is a direct Airport Express (AE on Google maps) bust to the airport every half hour - so can easily get there cheaply rather than use a taxi or other shuttle. As this trip was a 40th birthday present for my partner, sufficed to say she was impressed! We will gladly visit again.
10
Maria Magdalena
May 31, 2025
·
Stayed 2 nights
So, its around the corner of the train station Walkable to the astronomic clock (8-10mins) flat Downside: huuuge stairs at the entrance! No ramp!! Also some stairs for some rooms! So if you have mobility issues i do not recommend, other than that it was a pleasant surprise and the hotel is DIVINE Fyi food is not good.. breakfast has a lot of different choices but simple things like eggs (undercooked) or hotcakes (very chewy) were not ideally to eat... other than that the hotel is gorgeous :) Also if you have medicine that needa refrigeration, as in most of europe their minibars arent ideal so always ask for ice if needed
So, its around the corner of the train station Walkable to the astronomic clock (8-10mins) flat Downside: huuuge stairs at the entrance! No ramp!! Also some stairs for some rooms! So if you have mobility issues i do not recommend, other than that it was a pleasant surprise and the hotel is DIVINE Fyi food is not good.. breakfast has a lot of different choices but simple things like eggs (undercooked) or hotcakes (very chewy) were not ideally to eat... other than that the hotel is gorgeous :) Also if you have medicine that needa refrigeration, as in most of europe their minibars arent ideal so always ask for ice if needed
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AI-generated summary based on recent guest reviews
8
Zeycan
Oct 3, 2026
·
Stayed 2 nights
Fitness bike not working. Old elliptical and threadmills
Fitness bike not working. Old elliptical and threadmills
4
amna
Sep 25, 2026
·
Stayed 1 night
Worn-out and broken furniture Dirty flooring Room cleanliness does not match the hotel's standard The ceiling at the room entrance is dilapidated and on the verge of collapse
Worn-out and broken furniture Dirty flooring Room cleanliness does not match the hotel's standard The ceiling at the room entrance is dilapidated and on the verge of collapse
10
Andrew
Aug 31, 2026
·
Stayed 4 nights
Excellent spa in basement, reception staff and porters were excellent
Excellent spa in basement, reception staff and porters were excellent
10
Marek
Aug 26, 2026
·
Stayed 2 nights
We had a lovely stay at Carlo IV. The friendly and smiling staff gave us such a warm welcome, letting us know about our room upgrade as well as the available spa and breakfast offers. The hotel itself is grand, elegant and full of character. We particularly enjoyed the excellent spa and swimming pool facilities, which made our stay feel even more relaxing. The location is also perfect for exploring Prague’s beautiful Old Town on foot. A wonderful experience from start to finish. I will definitely be coming back!
We had a lovely stay at Carlo IV. The friendly and smiling staff gave us such a warm welcome, letting us know about our room upgrade as well as the available spa and breakfast offers. The hotel itself is grand, elegant and full of character. We particularly enjoyed the excellent spa and swimming pool facilities, which made our stay feel even more relaxing. The location is also perfect for exploring Prague’s beautiful Old Town on foot. A wonderful experience from start to finish. I will definitely be coming back!
10
Zac
Aug 13, 2026
·
Stayed 4 nights
This is a great place to stay. Breakfast was awesome with really friendly staff. The rooms were big a clean. The lobby is super comfortable. And location is great. Next time I go to Prague, I’d choose the same hotel.
This is a great place to stay. Breakfast was awesome with really friendly staff. The rooms were big a clean. The lobby is super comfortable. And location is great. Next time I go to Prague, I’d choose the same hotel.
FAQs about NH Collection Prague Carlo IV
Is parking available at the property?
Self parking is available on-site for a fee of CZK 990 per night. Parking height restrictions apply.
What type of breakfast is offered and what are the serving hours?
Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee of approximately CZK 607 to 680 per person.
Does the property allow pets?
Pets are allowed at the property, with a fee of CZK 875.00 per pet, per night. Service animals are exempt from fees.
What are the standard check-in and check-out times?
Check-in is from 3:00 PM, and check-out is until 12:00 PM. Early or late check-in/check-out may be available upon request but is subject to availability and may incur additional charges.
Are airport shuttle services available?
A roundtrip airport shuttle is available for a surcharge of CZK 990 per person (one-way) and can be arranged 24 hours a day.
What accessibility features does the property offer for guests with disabilities?
The property features step-free entrances and wheelchair-accessible facilities. Specific details about accessible rooms and bathrooms are not provided.
Where is the property located in relation to key landmarks?
The hotel is centrally located in Prague, within a 10-minute walk of Powder Tower and Wenceslas Square. It is approximately 1.3 mi (2.1 km) from Zizkov Television Tower and 1.8 mi (2.8 km) from Prague National Theatre.
Does the property have a swimming pool?
Yes, the property features an indoor swimming pool, which is accessible from 8:00 AM to 9:00 PM.
What are the policies for guests staying with children?
Children 6 years old or younger can stay for free when occupying the parent or guardian's room, using existing bedding.
What are the policies regarding extra beds and cribs?
The property offers rollaway beds for a fee of CZK 1750.00 per night, and advance request or confirmation is required.
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Instant AI responses are based on hotel information
Considering this hotel for your Prague trip?
What do room rates at NH Collection Prague Carlo IV usually run?
Over the next 60–90 days, room rates at NH Collection Prague Carlo IV in Prague typically land around $227 a night for two guests, ranging from $127 to $420 depending on dates and room type.
When is the least crowded time to visit NH Collection Prague Carlo IV?
The quietest month at NH Collection Prague Carlo IV in Prague is September, when demand is lowest; activity ramps up through autumn and peaks in December. Plan for fewer crowds and easier availability in September compared with the busy winter months.
Which month has the lowest rates for NH Collection Prague Carlo IV?
February is the cheapest month to stay at NH Collection Prague Carlo IV in Prague, averaging $201 a night; December is the priciest at $438. February’s lower rates come despite September being the quietest month for crowds.
What attractions and guest types is NH Collection Prague Carlo IV best suited for?
NH Collection Prague Carlo IV in Prague sits within easy walking distance of Na Prikope, Wenceslas Square and the Mucha Museum, making it convenient for sightseeing and shopping. The hotel caters to couples and families and emphasises luxury and spa/relaxation amenities.
How do NH Collection Prague Carlo IV’s prices compare with other nearby hotels?
NH Collection Prague Carlo IV in Prague is cheaper than 7 of 18 comparable hotels nearby, with a typical median of $269 a night versus about $249 for peers.
How does the nightly price at NH Collection Prague Carlo IV in Prague compare to recent weeks?
The current price at NH Collection Prague Carlo IV in Prague is $211 per night for 2 guests, which is low for this hotel: about 35% below its $315 average over the last 60 days. Most nights over that period fell between $204 and $479.
Prices for upcoming dates
November 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
December 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-11-04: NO DATA
- 2026-11-05: 255.59370821899415USD
- 2026-11-06: 246.0257147726593USD
- 2026-11-07: 207.0444296692505USD
- 2026-11-08: 170.04296663658144USD
- 2026-11-09: 156.81689203091432USD
- 2026-11-10: 173.43987118522645USD
- 2026-11-11: 168.30840620811463USD
- 2026-11-12: 266.18845670822145USD
- 2026-11-13: 349.5277535344239USD
- 2026-11-14: 274.2535466372986USD
- 2026-11-15: 184.08833697106934USD
- 2026-11-16: 217.37276500979615USD
- 2026-11-17: 208.9658284043274USD
- 2026-11-18: 225.86298994996645USD
- 2026-11-19: 211.10163427839663USD
- 2026-11-20: 310.54648554388433USD
- 2026-11-21: 254.09082181460573USD
- 2026-11-22: 181.5049611143036USD
- 2026-11-23: 228.55135325965884USD
- 2026-11-24: 248.7140780823517USD
- 2026-11-25: 246.0257147726593USD
- 2026-11-26: 276.60138096153264USD
- 2026-11-27: 416.44502763006597USD
- 2026-11-28: 497.36097103997804USD
- 2026-11-29: 230.54305166166688USD
- 2026-11-30: 231.54107419706727USD
- 2026-12-01: NO DATA
- 2026-12-02: NO DATA
- 2026-12-03: 384.4496435814209USD
- 2026-12-04: 576.6542721864014USD
- 2026-12-05: 518.8947789479981USD
- 2026-12-06: 362.9696043086243USD
- 2026-12-07: 367.00214927316284USD
- 2026-12-08: 366.9914023912659USD
- 2026-12-09: 242.20675552938846USD
- 2026-12-10: NO DATA
- 2026-12-11: 482.6018400414124USD
- 2026-12-12: 482.6018400414124USD
- 2026-12-13: 301.3539655620423USD
- 2026-12-14: 331.777224537262USD
- 2026-12-15: 345.4952085698853USD
- 2026-12-16: 239.13935927839663USD
- 2026-12-17: 260.32960922309877USD
- 2026-12-18: 503.2054266020508USD
- 2026-12-19: 452.83034180493166USD
- 2026-12-20: 331.777224537262USD
- 2026-12-21: 349.3787346688843USD
- 2026-12-22: 237.9084648180695USD
- 2026-12-23: 235.27226153388978USD
- 2026-12-24: 292.5860843180847USD
- 2026-12-25: 342.56000923394777USD
- 2026-12-26: 343.0808222970887USD
- 2026-12-27: 325.32420111846926USD
- 2026-12-28: 324.88816520965577USD
- 2026-12-29: 323.9479841723633USD
- 2026-12-30: 329.3247107917481USD
- 2026-12-31: NO DATA
- 2027-01-01: 303.7852251239319USD
- 2027-01-02: 248.7140780823517USD
- 2027-01-03: 197.19018925875855USD
- 2027-01-04: 200.32352139501955USD
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- Safety features at this property include a fire extinguisher and a smoke detector
- This property affirms that it follows the cleaning and disinfection practices of Feel Safe at NH (NH Hotels)
- Pool access available from 8:00 AM to 9:00 PM.
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- A car is not required for transportation to and from this property.
- Parking height restrictions apply.
- Fee for buffet breakfast: approximately CZK 607 to 680 per person
- Airport shuttle fee: CZK 990 per person (one-way)
- Self parking fee: CZK 1200 per night
- Pet fee: CZK 875.00 per pet, per night
- Service animals are exempt from fees
- Rollaway bed fee: CZK 1750.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Airport shuttle
Restaurant
Swimming pool
Business Center
Room Service
Services
Business Center
Tour Desk
Dry Cleaning
Babysitting / Child Services
Housekeeping
Banquet Facilities
Safe-Deposit Box
ATM / Cash Machine
Luggage Storage
Express Check-In/Check-Out
Self Laundry
24-Hour Front Desk
Concierge Services
Parking
Parking
Airport shuttle
Parking Onsite
Internet
Free Wi-Fi
General
Room Service
Restaurant
Non-Smoking Rooms
Sauna
Steam Room
Massage
Spa & Wellness Centre
Breakfast in the Room
Allergy-Free Room Available
Family Room
Beach Sun Loungers
Snack Bar/Deli
Activities
Swimming pool
Garden
Pool Indoor
Pool (Indoor)
Fitness Center (nearby)