Name: Black Swan Lakeside Boutique Hotel
Address: 171 Kawaha Point Road, Kawaha Point, Rotorua, New Zealand, Rotorua, Bay of Plenty Region, New Zealand
Rating: 9.17

Guest reviews

9.2

Superb

Based on 245 verified reviews

Who stays here?

Couple

72%

Family

22%

Group

4%

What guests think

AI-generated summary based on recent guest reviews

At Black Swan Lakeside Boutique Hotel, guests consistently praise the tranquil lakefront setting with sweeping views, easy access to town, and standout hospitality from attentive managers and staff, creating a relaxing, boutique base for exploring Rotorua.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

10

Timothy

4 weeks ago

·

Stayed 1 night

The Black Swan was great stay from Start to finish. We were greeted by the manager upon out arrival, we were shown all of the amenities which were very plentiful. The breakfast the next morning was excellent. They were vey attentive to every one of our needs. I wished our stay had been longer. A special shout out to the manager Star. She went above and beyond. I highly recommend staying here.

10

Randy

30 Apr 2026

·

Stayed 1 night

Great staff, extremely friendly and helpful. Great breakfast 💓. Would definitely recommend this place.

10

Jeremy

12 Apr 2026

·

Stayed 2 nights

Great facility. Beautiful location. Nice room. Lots of amenities. Friendly courteous staffs.

4

Swee

6 Apr 2026

·

Stayed 2 nights

Lovely property, friendly and attentive staff, free mini bar. Private drive was narrow and will not handle two cars going in opposite direction.

10

Scott

11 Feb 2026

·

Stayed 1 night

Fabulous experience! Service was better than outstanding and room was terrific! Peaceful grounds with awesome lake and black swan views.

171 Kawaha Point Road, Kawaha Point, Rotorua, New Zealand

Location

With a stay at Black Swan Lakeside Boutique Hotel in Rotorua (Kawaha Point), you'll be steps from Lake Rotorua and a 3-minute drive from Rainbow Springs Kiwi Wildlife Park. This beach lodge is 1.4 mi (2.2 km) from Skyline Rotorua and 1.4 mi (2.3 km) from Volcanic Hills Winery.

Lake Rotorua(0.1 Miles)

Skyline Rotorua(1.4 Miles)

Volcanic Hills Winery(1.5 Miles)

Rainbow Springs Kiwi Wildlife Park(1.5 Miles)

Mitai Maori Village(1.6 Miles)

Ogo(1.8 Miles)

More location info

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 21:30

Before 10:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Free self parking is available on-site, with limited spaces.

A complimentary cooked-to-order breakfast is served daily from 8:00 AM to 10:00 AM.

Check-in is from 3:00 PM to 9:30 PM, and check-out is at 10:00 AM. Early or late check-in/check-out may be available upon request.

A roundtrip airport shuttle is provided for a surcharge of NZD 100 per vehicle (one-way) and is available 24 hours. Guests must contact the property with arrival details before travel.

The property offers limited wheelchair accessibility, including step-free entrances and wheelchair-accessible facilities in public areas. However, specific features may vary, so contacting the property for details is recommended.

The property is located steps from Lake Rotorua and a 3-minute drive from Rainbow Springs Kiwi Wildlife Park. It is approximately 1.4 miles from Skyline Rotorua and Volcanic Hills Winery.

Yes, there is an outdoor swimming pool available. The pool is seasonal and operational hours may vary.

Children are welcome at the property, and there is no minimum age for children to stay for free.

Black Swan Lakeside Boutique Hotel

Amenities

Property description

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