Is parking available at the property?

Free self-parking is available on-site.

What type of breakfast is offered and what are the serving hours?

Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee of approximately USD 35 per person.

What are the standard check-in and check-out times?

Check-in is at 3:00 PM and check-out is at 1:00 PM. Early or late check-in/check-out may be available upon request and may incur additional charges.

What accessibility features are available for guests with disabilities?

The property features step-free entrances, wheelchair-accessible facilities, and elevators to assist guests with disabilities.

Where is the property located in relation to key landmarks?

The hotel is located in the heart of Santo Domingo, within a 5-minute drive of Guibia Beach and Mercado Modelo. It is approximately 2 miles from the National Pantheon and Columbus Park.

Does the property have a swimming pool?

Yes, there is an outdoor swimming pool available for guests.

Are children allowed to stay at the property?

Children are welcome at the property, and kids can stay for free up to a certain age.

Renaissance Santo Domingo Jaragua Hotel & Casino

Average nightly price at Renaissance Santo Domingo Jaragua Hotel & Casino by month, last 12 months (USD)
Month	Average price
January	US$164
February	US$147
March	US$142
April	US$142
May	US$138
June	US$132
July	US$164
August	US$153
September	US$139
October	US$166
November	US$223
December	US$172

What guests think

At Renaissance Santo Domingo Jaragua Hotel & Casino, travellers consistently praise the friendly, professional staff, spacious and quiet rooms, and appealing sea views, while a convenient location near the Malecón and the Colonial Zone makes sightseeing and airport access straightforward.

Facilities include a pleasant pool area, a decent gym, bars and lounges, and an on-site casino, though guests cite a small or shallow pool, parking fees or confusing self-parking, and mixed casino experiences. Dining earns both praise and criticism: many liked the food, breakfast and coffee, while others found breakfast repetitive or cold, restaurant service slow, and prices high. Overall, expect a comfortable city resort with spacious rooms and a convenient base, but anticipate occasional inconsistencies in dining, pricing, and certain amenities.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Facilities include a pleasant pool area, a decent gym, bars and lounges, and an on-site casino. Downsides reported are a small or shallow pool, parking fees or confusing self-parking, and mixed casino experiences.

Related guest reviews

10

Elizabeth

24 Jun 2025

·

Stayed 2 nights

Had a great stay! The staff were very friendly and welcoming. The hotel was clean and well-maintained, and the food was delicious. I especially enjoyed the service by the pool—everyone was attentive and helpful. Spent some time in the casino and had a lot of fun there too. Overall, I had a wonderful experience and would definitely recommend this hotel!

8

Alfred

2 Oct 2024

·

Stayed 2 nights

Casino on site. Fine dining available. Pricey rooms. No microwave in room. We had access to the club room but that room also had no microwave. They offered cold crosiant.

6

jimmie

11 Jun 2024

·

Stayed 9 nights

This was a family vacation, the hotel is dated and a bit old. The hallway carpet on the third floor needs to be changed and it smells like mildew. They charge for everything and the casino is filled with prostitutes and hustlers. The staff was friendly for the most part but some were very arrogant. Please beware of the hustle the do not display prices and they try to rip you off

10

Naomi

29 Jun 2025

·

Stayed 7 nights

The hotel was excellent and the customer service was excellent The breakfast on the premises had a great selection and the items was freshly done. The pool is only acceptable by a room key. The hotel is surrounded by some nice restaurants and the area is surrounded by police and armed guards. The taxi are always upfront by the resort and would drop you at some locations and also wait for you. One taxi driver drove us to the mall and waited for us too. I would definitely recommend the Renaissance hotel to my friends and family.

10

Melissa

24 Jul 2023

·

Stayed 1 night

The swimming pool and pool bar were amazing and the staff were fantastic. Can’t read enough about them. Be careful with the Casino.

10

Manon

22 Feb 2026

·

Stayed 3 nights

Chambre spacieuse et très bien insonorisée. Personnel aux petits soins La piscine est superbe. La salle de sport est bien équipée (par contre les serviettes mériteraient d’être plus grande, elles permettent de s’essuyer mais pas de les installer sur les machines… ce n’est pas très hygiénique) Le petit déjeuner est bon mais cela ne vaut pas 32USD. Mieux vaut aller prendre son petit déjeuner dans le restau à l’arrière côté parking

Translate

10

Nigel

3 Jan 2025

·

Stayed 3 nights

The restaurant was far too cold, much colder than the rest of the air-conditioned hotel. The food was also rather expensive. The free parking was also poorly signed. But it's a lovely hotel in a great location.

8

Jacob

13 May 2023

·

Stayed 2 nights

Great Pool and View!

10

Evaristo

27 May 2025

·

Stayed 4 nights

The hotel boasts an excellent location and top-notch facilities. The staff are exceptionally attentive and eager to assist. Our room was spacious and impeccably clean. We dined at the hotel restaurant, where both the service and food were truly outstanding. Although Expedia advertised Slot Play as one of the amenities, unfortunately, it was not recognized by the hotel staff. In addition it was not possible to change it during our reservation through Expedia. Gym facilities were good, but the AC was not working well for a closed space.

10

Sharif

21 Jul 2024

·

Stayed 3 nights

Great staff and security. It was a discreet location that was hosting various conferences during my stay. The food onsite was amazing. The drinks were ok, but there was space to bring your own. Aesthetically pleating and comfortable with multiple locations for lounging. The gym was a real gym with a good amount of weights to push yourself.

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Many guests found the hotel and rooms very clean, with housekeeping often praised. A few reported issues such as unclean bathrooms, worn or limited towels, old carpets or odors, and occasional delays in servicing rooms.

Related guest reviews

8

Iluminada

6 Jan 2023

·

Stayed 19,362 nights

Creo que deben dar más mantenimiento a las áreas, se ven descuidadas. Sábanas muy viejas donde se puede observar la lana adentro con moho, bandejas de sevir en Room services rotas. En cuanto al Personal son todos muy amables.

Translate

10

Gabriel

29 May 2025

·

Stayed 2 nights

Clean facilities friendly staff but hotel not easily accessible to restaurants.

8

Lucy

7 Jan 2025

·

Stayed 17 nights

Growing up with a parent that worked for Marriott for over 40yrs I am fully aware of what service should be been like. However, in some cases I was disappointed. There were times that housekeeping did not do the rooms (5x) At one time they did the room but did not vacuum. Housekeeping is not to do the room with door close and some were and you are not to be on cell phone and some were especially on speaker. The last 3 days were horrible . All of the sudden when we would get to the hotel room it would smell like cigarettes. As if someone smoked in the room. It got so bad I had to request to switch room. Mind you it was on a smoke free floor. The male staff were very helpful and friendly. I don’t know if I would stay again.

6

Pamela

27 Apr 2025

·

Stayed 1 night

Self parking was mentioned; however, it was very inconvenient. The bathroom shower and tile floor wasn't clean. Only one bath towel was provided for two guests and they were worn out and rough. The breakfast bufet was very good.

4

Ayesha

22 Nov 2025

·

Stayed 3 nights

The bathroom were not clean.

10

Kathy

20 Feb 2025

·

Stayed 5 nights

Beautiful, well kept property. The room was spotless and spacious. The pool area was gorgeous. I really enjoyed the coffee in the 24 hour lounge. The customer service was too notch. I will be back.

10

Juan

23 Mar 2025

·

Stayed 4 nights

Very friendly staff. Hotel was very clean.

10

edwin

16 Feb 2025

·

Stayed 3 nights

Extremely clean, absolutely awesome

10

George

14 Nov 2025

·

Stayed 3 nights

Room was huge and spotless bathroom was beautiful. Pool was great. Walking thrStaff was friendly and kind to me.

8

Michella

23 Sept 2025

·

Stayed 4 nights

Was Ok, the bakery at the hotel served my daughter an old donut with mold on it, (the display donut) we were 3 guest we only had 3 towels for 2 days, even after asking, we had to ask 3 times...the room was ok clean, but there was used toilet paper in the bathroom bin, not sure how clean as in hygiene clean, seemed clean but didn't feel clean, after checking out we reminded them about the hold on the Mastercard, we notice the next day they never put the money back, so now we have to go deal issue with the bank... So property gorgeous, decent gym for a hotel, it's the service, cleanliness, and lack of attention to details from the staff...or it's just their culture of not caring much (notice that every where I went in the DR, no one helps or cares about tourism!) so can't blame the staff, but Marriott is a hotel with standard and should train staff to be at the same standard as all over the world!

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Rooms are generally spacious, comfortable and quiet, with some nice views. A minority received dated or remote garden rooms or mismatched/partial ocean views, and a few mentioned very soft pillows.

Related guest reviews

8

Santa

16 Jun 2025

·

Stayed 2 nights

Everything was fine except that in the room empty minibar , no breasfast included, I payed for ocean view and was pool view. The staff was very friendly and professional.

10

Yeliza

30 Jun 2025

·

Stayed 3 nights

It was great. Loved my room, nice, clean and quiet, great view. Breakfast is worth it!

10

Manon

22 Feb 2026

·

Stayed 3 nights

Chambre spacieuse et très bien insonorisée. Personnel aux petits soins La piscine est superbe. La salle de sport est bien équipée (par contre les serviettes mériteraient d’être plus grande, elles permettent de s’essuyer mais pas de les installer sur les machines… ce n’est pas très hygiénique) Le petit déjeuner est bon mais cela ne vaut pas 32USD. Mieux vaut aller prendre son petit déjeuner dans le restau à l’arrière côté parking

Translate

10

Kathy

20 Feb 2025

·

Stayed 5 nights

Beautiful, well kept property. The room was spotless and spacious. The pool area was gorgeous. I really enjoyed the coffee in the 24 hour lounge. The customer service was too notch. I will be back.

10

Melissa

13 Feb 2024

·

Stayed 3 nights

I booked this hotel last minute and I am so glad that I did. First impression, the front desk was welcoming and nice. Our room was spacious, with a partial ocean view, and a comfy king sized bed. My bf and I joked that the bed must have melatonin in it because we would fall asleep quickly. We loved the pool and the deck area although we didn’t get to use it much. We were gone most of the time on excursions. Which is part of the reason we chose this hotel. It was relatively close to the airport, zona colonial, and restaurants. There is also a casino, bar, restaurant, and cafe on the premises as well. I felt comfortable and relaxed during my stay here. I’ll be back again!

4

Nancis

30 Aug 2025

·

Stayed 1 night

Was placed in a room with no view and far in the back of the hotel

6

Erold

9 Jun 2025

·

Stayed 1 night

La habitación necesita una remodelación en relación de precio y Instalaciones creo que sería lo justo.

Translate

10

George

14 Nov 2025

·

Stayed 3 nights

Room was huge and spotless bathroom was beautiful. Pool was great. Walking thrStaff was friendly and kind to me.

10

Jesus

27 Jun 2023

·

Stayed 10 nights

A decent rooms for the price. Great wifi, and a complimentary breakfast every morning and friendly staff all around. Not reception with cocktails every night like last year. The pool is very small but was still nice to have after a day working.

2

Randy

15 Jan 2025

·

Stayed 1 night

We had a confirmed reservation for a room with one king bed. There were no rooms with king bed available and no rooms in the main hotel available. We were told we were being given a room with two queen beds. What we got was an old warn out room in a distant remote building a long walk from the main hotel with two single beds. There were multiple major problems with the only room available to us. We wanted to go to one of the several other nearby hotels but we were told we prepaid and a refund was not an option even though the hotel was overbooked and the type of room we booked was not available. They apologized and admitted they made a mistake to give us a reservation for a room not available snd tske our payment of $255, but offered no refund or other recourse.

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Service is widely described as friendly, professional and helpful, with staff often going above and beyond. Some experienced slow or inconsistent service, reservation or room-assignment problems, and delays at check-in or with housekeeping.

Related guest reviews

10

Nanci

20 Feb 2024

·

Stayed 4 nights

The property was absolute beautiful and well maintained. The restaurant's food was delicious and reasonably priced. However, the main reason I am writing this review is because of the incredible staff. I travel often to different locations, and I have never had a more accommodating and helpful staff. They can't do enough for you. They were above and beyond professional in every way and make you feel so welcomed.

8

Lucy

7 Jan 2025

·

Stayed 17 nights

Growing up with a parent that worked for Marriott for over 40yrs I am fully aware of what service should be been like. However, in some cases I was disappointed. There were times that housekeeping did not do the rooms (5x) At one time they did the room but did not vacuum. Housekeeping is not to do the room with door close and some were and you are not to be on cell phone and some were especially on speaker. The last 3 days were horrible . All of the sudden when we would get to the hotel room it would smell like cigarettes. As if someone smoked in the room. It got so bad I had to request to switch room. Mind you it was on a smoke free floor. The male staff were very helpful and friendly. I don’t know if I would stay again.

10

Robert

28 Oct 2024

·

Stayed 4 nights

2nd time to this property this year. The staff is amazing and very accommodating. You can tell they’ve been well trained. The food in the restaurants have always been good. The entire property is beautiful. My one negative is the key card constantly wasn’t working well in the elevator. Other than that anotjer very pleasurable stay.

10

juan

7 Nov 2025

·

Stayed 1 night

Everything was excellent even i left my passport at room and call hotel from airport to see if they findit and they send a taxi with security from hotel and deliver my passport to airport service was excellent 5 star for me

8

Steed

3 Jan 2026

·

Stayed 1 night

Difficulté à retrouver mes réservations pour un groupe ! Cacophonie

Translate

10

Eugene

19 Apr 2023

·

The rooms were very clean. All frontline staff were very friendly, Rachel, Orlando, Henri and Carlos to name a few. They knew their product and were very helpful in recommending things to do in the DR.

10

Maria

6 Aug 2025

·

Stayed 3 nights

Excellent customer service, very nice staff

10

Odette

5 Aug 2025

·

Stayed 5 nights

The property itself is beautiful however the staff, icing on the cake. Genuine humbleness and kindness.

2

carlos

1 Jul 2024

·

Stayed 3 nights

They gave us wrong room and service was unprofessional

10

Carlos

17 Jun 2025

·

Stayed 4 nights

This is an excellent Hotel, great service, great customer service too, great food, thanks.

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Convenient for the Malecón, Colonial Zone and city sights, and easy to reach by taxi. Some guests felt the immediate area lacked nearby options or felt less comfortable for walking at night.

Related guest reviews

10

Christopher Patrick

3 Apr 2025

·

Stayed 7 nights

The views and the pool area are the best features of this hotel. The location can’t be beat.

10

Maria

24 Nov 2023

·

Stayed 5 nights

The property is nice. Feels a bit unsafe walking around at night.

10

Leslie

8 Dec 2025

·

Stayed 2 nights

Great location

10

Fernando

6 Mar 2025

·

Stayed 2 nights

Location is perfect.

10

Orson

18 Feb 2024

·

Stayed 3 nights

Within walking distance of old town

10

maribel

30 Oct 2023

·

Stayed 2 nights

Location

8

Ali R

30 Sept 2023

·

Stayed 3 nights

No shopping around . Other than that nice people nice hotel

10

Ricardo

18 Oct 2024

·

Stayed 2 nights

Great property. Very comfortable. Close to everything.

8

joel

27 Feb 2025

·

Stayed 4 nights

Property was nice. But nothing around, you have to walk far out take a ride.

10

Gil

11 Nov 2024

·

Stayed 3 nights

The hotel is in excellent conditions and the staff is very helpful and friendly. The location is excellent and nearby the colonial zone. It is a 25 minutes walk but along the coast it is very comfortable. Very good stay….❤️

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Food quality is often praised, including tasty meals, some good breakfasts and coffee, and helpful poolside service. Others mention inconsistent dishes, slow restaurant service, limited variety, and high prices; several found breakfast repetitive or cold.

Related guest reviews

10

Nanci

20 Feb 2024

·

Stayed 4 nights

The property was absolute beautiful and well maintained. The restaurant's food was delicious and reasonably priced. However, the main reason I am writing this review is because of the incredible staff. I travel often to different locations, and I have never had a more accommodating and helpful staff. They can't do enough for you. They were above and beyond professional in every way and make you feel so welcomed.

10

Yeliza

30 Jun 2025

·

Stayed 3 nights

It was great. Loved my room, nice, clean and quiet, great view. Breakfast is worth it!

10

Elizabeth

24 Jun 2025

·

Stayed 2 nights

Had a great stay! The staff were very friendly and welcoming. The hotel was clean and well-maintained, and the food was delicious. I especially enjoyed the service by the pool—everyone was attentive and helpful. Spent some time in the casino and had a lot of fun there too. Overall, I had a wonderful experience and would definitely recommend this hotel!

8

Herbert Danilo

12 Feb 2024

·

Stayed 3 nights

El hotel cuenta con habitaciones súper espaciosas y una muy buena ubicación. El servicio del restaurante súper lento. Es preferible usar el bufet de lo contrario el tiempo de espera es mucho

Translate

10

Natasja

26 Sept 2024

·

Stayed 1 night

The dining options are very good. Outside the hotel there are also restaurants in walking distance. Very nice hotel.

10

Naomi

29 Jun 2025

·

Stayed 7 nights

The hotel was excellent and the customer service was excellent The breakfast on the premises had a great selection and the items was freshly done. The pool is only acceptable by a room key. The hotel is surrounded by some nice restaurants and the area is surrounded by police and armed guards. The taxi are always upfront by the resort and would drop you at some locations and also wait for you. One taxi driver drove us to the mall and waited for us too. I would definitely recommend the Renaissance hotel to my friends and family.

10

Walter R

9 Nov 2025

·

Stayed 6 nights

The hotel was an excellent choice — conveniently located and close to everything we wanted to see and do. The casino, however, didn’t quite live up to the same standard. The food was generally good, though a bit inconsistent. The chicken wings, especially the “chicken singa,” seemed to change size daily — one day they were juicy and meaty, and the next they were small and dry. We also had a disappointing experience when trying to get a player’s card at the casino; the manager simply ignored us, which was frustrating. Despite those minor issues, I still absolutely love the Dominican Republic and this hotel. I’d definitely come back and would recommend it to others.

10

Manon

22 Feb 2026

·

Stayed 3 nights

Chambre spacieuse et très bien insonorisée. Personnel aux petits soins La piscine est superbe. La salle de sport est bien équipée (par contre les serviettes mériteraient d’être plus grande, elles permettent de s’essuyer mais pas de les installer sur les machines… ce n’est pas très hygiénique) Le petit déjeuner est bon mais cela ne vaut pas 32USD. Mieux vaut aller prendre son petit déjeuner dans le restau à l’arrière côté parking

Translate

8

Sergio

23 Nov 2025

·

Stayed 14 nights

Room service was great always on point. Staff are very friendly ( food service staff are friendly but should be more attentive to guests, it seems they forget the guests) breakfast was horrible same menu for 2 weeks and cold. No experience with the bar. But always empty. 2 guests at most

8

Michella

23 Sept 2025

·

Stayed 4 nights

Was Ok, the bakery at the hotel served my daughter an old donut with mold on it, (the display donut) we were 3 guest we only had 3 towels for 2 days, even after asking, we had to ask 3 times...the room was ok clean, but there was used toilet paper in the bathroom bin, not sure how clean as in hygiene clean, seemed clean but didn't feel clean, after checking out we reminded them about the hold on the Mastercard, we notice the next day they never put the money back, so now we have to go deal issue with the bank... So property gorgeous, decent gym for a hotel, it's the service, cleanliness, and lack of attention to details from the staff...or it's just their culture of not caring much (notice that every where I went in the DR, no one helps or cares about tourism!) so can't blame the staff, but Marriott is a hotel with standard and should train staff to be at the same standard as all over the world!

Was this helpful?

AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7 $181	8 $179	9 $154	10 $154
11 $152	12 $160	13 $147	14 $146	15 $139	16 $139	17 $139
18 $139	19 $142	20 $145	21 $147	22 $144	23 $136	24 $139
25 $144	26 $144	27 $144	28 $147	29 $144	30 $139	31 $139

Su	Mo	Tu	We	Th	Fr	Sa
1 $147	2 $144	3 $144	4 $164	5 $147	6 $133	7 $131
8 $135	9 $143	10 $135	11 $138	12 $141	13 $127	14 $127
15 $135	16 $135	17 $135	18 $135	19 $135	20 $131	21 $126
22 $135	23 $138	24 $138	25 $138	26 $135	27 $131	28 $127
29 $135	30 $135

Renaissance Santo Domingo Jaragua Hotel & Casino

Prices for Renaissance Santo Domingo Jaragua Hotel & Casino

Monthly average prices

About this property

Location

Room options

Executive Suite, 1 Bedroom, Partial Ocean View

Room, 2 Double Beds

Room, 1 King Bed

Club Room, 2 Double Beds

Club Room, 1 King Bed, Partial Ocean View

Room, 2 Double Beds, Partial Ocean View (Tower)

Room, 1 King Bed, Partial Ocean View (Tower)

Executive Suite, 1 Bedroom

Guest reviews of Renaissance Santo Domingo Jaragua Hotel & Casino

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Renaissance Santo Domingo Jaragua Hotel & Casino

Prices for upcoming dates