Is parking available at the property?

Yes, free valet parking is available on-site, but it is limited.

Does the hotel allow pets?

No pets or service animals are allowed at this property.

What are the standard check-in and check-out times?

Check-in is at 15:00 and check-out is at 12:30. Early check-in is available for a fee, subject to availability.

Are airport shuttle services available?

Yes, airport shuttle services are available for a surcharge. Guests can arrange the transfer through the hotel.

What accessibility features does the hotel offer?

The property has limited wheelchair accessibility, including step-free entrances and accessible public areas.

What is the hotel's location in relation to key landmarks?

The hotel is centrally located in Santo Domingo, within a 5-minute drive of Blue Mall and Malecon, and approximately 4.5 miles from Sambil Santo Domingo.

Does the hotel have a swimming pool?

Yes, the hotel features an indoor swimming pool. The operational hours are not specified.

What are the policies for guests staying with children?

Children are allowed at the property, but specific age policies for free stays are not provided.

Ramada by Wyndham Princess Santo Domingo

Average nightly price at Ramada by Wyndham Princess Santo Domingo by month, last 12 months (USD)
Month	Average price
January	US$44
February	US$44
March	US$43
April	US$41
May	US$40
June	US$40
July	US$43
August	US$44
September	US$47
October	US$40
November	US$39
December	US$40

What guests think

At Ramada by Wyndham Princess Santo Domingo, travelers describe a centrally located, budget‑friendly hotel with aging infrastructure, uneven maintenance, and mixed service, leading to stays that differ significantly depending on the room and timing.

Positives include friendly staff and an enjoyable pool, cabana, and casino scene, with some guests satisfied by the included breakfast. Recurring issues involve no hot water, bathroom leaks, dated fixtures, unreliable Wi‑Fi, A/C problems, and missing in‑room items such as fridges, irons, or phones. Nightclub and traffic noise frequently reaches rooms and can make sleep difficult. Expect a lively, central stay suited to travelers prioritizing price and entertainment over modern comfort and consistency.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Pool and on-site casino/nightclub are popular and create a lively atmosphere. Entertainment-forward facilities are a highlight, though the nightlife focus can contribute to noise for nearby rooms.

Related guest reviews

8

Andrew

25 Mar 2025

·

Stayed 6 nights

This property was conveniently located, had a casino, and restaurants. The pool and cabanas were a great place to hang out. My first room had no hot water but they got me moved quickly. Would stay here again

10

Alberto

21 Sept 2025

·

Stayed 1 night

My wife n I stayed 2 days here n was treated perfectly. They have free breakfast n it’s delicious plus they have a casino in the same hotel. Highly recommended if you’re looking for a good n decent place. I’ll comeback if I need another getaway,thanks.

10

Anthony

3 Jun 2025

·

Stayed 2 nights

I absolutely loved this hotel. The pool and casino are a plus! Everything from room service to the hot water was amazing. Will visit again!

8

Emilio

20 Jul 2025

·

Stayed 4 nights

Es un excelente hotel si tu plan es tener acceso a una piscina esplendida, con bar y diversión, discoteque y casino. Las habitacionws requieren de modernizar sus duchas y contar con agua caliente

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10

alexandra

29 Aug 2025

·

Stayed 2 nights

El área piscina es bien Seve elegante para evento formal con gente bien y son muy amable el estaf de ahí la piscina es pequeño pero bueno y limpio

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10

Darline P

12 Nov 2023

·

Stayed 3 nights

I live the pool the club it was the best weekend of my life I enjoy the food to the casino. Must of all the staff was nice with me they answers my question I don speak Spanish but the put words together and make it works

8

Vanessa

29 Feb 2024

·

Stayed 3 nights

Bastante céntrico. Buena discoteca. Empleados muy amables.

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8

Alexander

10 Apr 2023

·

Stayed 12 nights

The place might be a bit old, but the air conditioning is great! The Ramada is close to a grocery store, restaurants, metro station, public transportation (if you can figure it out) and other amenities. The back side of the Ramada is a good place to find small restaurants, but be carful at night. Communication is a key, and very little English was spoken. I would advise to use “Google translate”. However once the message got across, the workers did there best to help. Safety overall is good. There could be a person looking to provide services, but it’s is not pushed. Ugh!. Unlike Boca Chica. Yikes! The swimming pool is great with a restaurant attached. Swimming time closes at 6pm for residence. You will find people Swimming after 6pm, so who knows! It would help Ramada, if staff would smile more. Overall for the money and value it was good. I would recommend people to explore the area (Quisqueya), not at night.

6

RAFAEL

1 Jun 2025

·

Stayed 1 night

The casino and nightclub are excellent. Definitely worth it if you're looking for quality entertainment.

10

Lynette

3 Dec 2023

·

Stayed 1 night

The pool area had a surprisingly nice ambiance and decor and the food/drinks were good too. Our waiter Wilson gave good service. Room was basic which was expected for the price in the area. Included breakfast was a nice perk. Cinnamon coffee hit the spot after a long night. Overall, good value.

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Cleanliness

Housekeeping and upkeep are inconsistent, with many reports of no hot water, bathroom leaks, worn fixtures, and other maintenance problems, while some guests found areas clean. Expect variable water pressure and occasional outages.

Related guest reviews

4

Jose

16 Sept 2024

·

Stayed 3 nights

Very poor condition , Bathroom in TERRIBLE conditions, Dirty, Simply put, that place shouldn't be available

6

Ebel

30 Jan 2023

·

Stayed 6 nights

No hot water and always in remodelation (for the pass 3 years)

2

Asia

29 Mar 2024

·

Stayed 1 night

There was no hot water the entire stay or clean wash clothes. Dirty dingy towels. Will not be returning. Staff was nice tho.

6

santigo

12 Jun 2025

·

Stayed 2 nights

Was a like in the bathroom

6

Jorge

28 Nov 2025

·

Stayed 6 nights

The water pressure and hot water . It was no hot water several days and the water pressure horrible on the city floor .

4

Carmen

20 Feb 2025

·

Stayed 5 nights

It was not what I was expecting. The bathtub was on very bad condition. The mirror was crack under the sink. It has a hole one of the bed was really hard making noise Every time you moved on the bed. The small couch the cushions I rip. The last they had to take a shower with cold water. And that was room 509

4

Deivy

21 Feb 2023

·

Stayed 4 nights

This hotel needs improvement in several areas. The biggest issue I had while staying there was the wifi connection. I seemed to only have connection in the restaurant area on the 1st floor, my hotel room was on the 5th floor and the wifi almost never worked there. Also, the hotel shower almost never had running hot water and the bath tub was uneven and poorly constructed, these are both issues that I reported to the hotel maintenance tech.

6

Gustavo

4 Jul 2025

·

Stayed 3 nights

The hotel was nice for the price. BUT! I asked for room change in less than 36 hours: the WC of the 1st room was broken. The 2nd room didn’t have any hot water. The 3rd room had a water leak from the shower. The front desk service was slow but very willing to help. Would not repeat, the best thing was the location

4

Maria

8 Jul 2025

·

Stayed 2 nights

We booked a room ove here because of its location. We were moving from one city to another, and it was located on a main road. I consider it a hotel just for a stopover, to rest and continue on your journey, or even if you're on a budget. The staff was very attentive. They gave us a room without towels or hot water, with very old furniture, but it was fixed and smelled of cigarettes. They forgot about the bathroom, though: dirty, stained, moldy, and broken. So I complained, and they moved us. It wasn't a surprise, as it was more of the same. This one already had towels and A/C, and it smelled less of cigarettes. I would give it a 2-star rating. We didn't use the amenities. This hotel is in a very good location, but it's run down.

6

Rohan

26 Sept 2025

·

Stayed 3 nights

The place was clean and the staff was very friendly and accommodating...however the facility especially the bathroom needs upgrade.

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Rooms

Rooms feel dated and basic, with missing or nonfunctional amenities (e.g., fridge, phone, remotes), weak Wi‑Fi, and recurring A/C problems; some mention comfortable beds or spacious layouts. Nightclub and street noise frequently reaches rooms.

Related guest reviews

6

Jorge

26 May 2025

·

Stayed 5 nights

Property is affordable. But the bathroom needs to be fixed .Showe heads not working and broken . Hit water only a few hours during the day . Elevator key has to be brought to the front desk several times daily to reprogram and TVs fuzzy picture and remote not working .

4

David

27 Feb 2025

·

Stayed 3 nights

es un buen hotel pero con la discoteca hay que dormir con tapones sino es muy difícil, al menos para nosotros el ruido y vibración que llegaba a la habitación fue realmente molestoso.

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10

Miguelina

7 Sept 2023

·

Stayed 1 night

Las ventanas de las habitaciónes no cierran herméticas y dejan pasar los ruidos de afuera. Y en las duchas no fuciona el Hand Shower. Siempre falta o la toalla de mano o la de los pies.

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6

Evelyn

17 Jul 2025

·

Stayed 5 nights

The place is old - outdated The ac kept shutting down in the middle of the night, making it impossible to sleep. The street noise was horrible.

10

Yanna

8 Jun 2024

·

Stayed 1 night

Most comfortable beds ever!

10

Julio

27 Nov 2025

·

Stayed 1 night

La. Habitación no tiene nevera, ni plancha

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8

Aura

6 Nov 2025

·

Stayed 1 night

The room 523 no phone and no covers for the cold

6

Calvin

29 Jun 2024

·

Stayed 3 nights

I've been staying at this property since during the pandemic and at every stay I encountered the following problems: bad communication at check-in, room in poor condition, no working security safe in the rooms, No Hot Water, unstable internet service; This review is in no way to throw shade on anyone, but this is a Wyndham property and I do expect that all efforts should be made to bring the quality and service of this location up to the standard that I am accustomed to at other Ramada/Wyndham hotels. While there are presently ongoing repairs I want to advise that focus should not only be on paint-job and cracks in the walls but to ensure that all rooms now have running hot water, stable internet and all rooms have a security safe for the guests to store their valuables. I look forward to my next visit and the opportunity to stay in one of the newly completely renovated rooms.

2

Santiago

21 Jan 2025

·

Stayed 1 night

As soon as you enter the property there is a strong mold odor. The checkin went okay, but the room was outdated, lack of technology(phones) convenience or power outlets available. Anything you needed from the front desk would take hours for them to respond. At three am the night club opens, plays incredibly loud music making it impossible to sleep. At 6am the hotel staff has loud conversations on the floor, incredibly inconsiderate to hotel guests.

10

Lynette

3 Dec 2023

·

Stayed 1 night

The pool area had a surprisingly nice ambiance and decor and the food/drinks were good too. Our waiter Wilson gave good service. Room was basic which was expected for the price in the area. Included breakfast was a nice perk. Cinnamon coffee hit the spot after a long night. Overall, good value.

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Service

Service is mixed: several guests praised friendly, attentive staff, but others experienced slow responses, unhelpful or rude interactions, and check‑in issues. Problem resolution and delivering requested items could be unreliable.

Related guest reviews

2

Achintya

12 Mar 2024

·

Stayed 1 night

The lady at the reception was extremely rude and unprofessional, was on phone whole time, did not send blankets after multiple reminder. We wanted to sleep early to catch early morning flight but simply couldn’t because of hours of delay in just getting the blankets and noise coming from the road. They like to honk even at night hours and this hotel is located at the most congested part of the town so constant loud noise will not let you sleep.

10

Nimio

30 Jan 2023

·

Stayed 7 nights

The crew was very friendly and overall good service. Breakfast excelente, very clean room with everyday service, complementary bottles of water,

8

Leon

27 Oct 2025

·

Stayed 2 nights

The Overall Staff was Organized and attentive.

6

Alejandro

19 Mar 2024

·

Stayed 7 nights

El servicio al cliente,no es bueno.

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10

Alexander

23 Sept 2024

·

Stayed 4 nights

Es un hotel alto, pero las habitaciones son limpias. El personal es muy amigable y atento. La ubicación es muy comoda.

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2

Michael

28 Jan 2024

·

Stayed 2 nights

This was a terrible experience, No hot water No phone in the room No privacy, curtain blinds were bent and damaged allowing anyone passing the windown to see in. Staff treatment was terrible. They never said good morning, not once. Zero hospitality. Room had an odor. Requested an iron 3 times over 2 days. Never received this until the 4th time. Had to physically go down each time and request an iron. Still it was never delivered to the room. Had to retuen a 4th time, stand and wait 15 minutes for the staff to actually bring the iron. Terrible experience, furniture in lobby was torn, over all property conditions would disgust anyone.

6

Nadecha

16 Mar 2024

·

Stayed 8 nights

Deberían de dale mejor trato a los que se hospedan 👊 , no me gustó ni vuelvo 🙌

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6

Calvin

29 Jun 2024

·

Stayed 3 nights

I've been staying at this property since during the pandemic and at every stay I encountered the following problems: bad communication at check-in, room in poor condition, no working security safe in the rooms, No Hot Water, unstable internet service; This review is in no way to throw shade on anyone, but this is a Wyndham property and I do expect that all efforts should be made to bring the quality and service of this location up to the standard that I am accustomed to at other Ramada/Wyndham hotels. While there are presently ongoing repairs I want to advise that focus should not only be on paint-job and cracks in the walls but to ensure that all rooms now have running hot water, stable internet and all rooms have a security safe for the guests to store their valuables. I look forward to my next visit and the opportunity to stay in one of the newly completely renovated rooms.

10

Erick

13 Sept 2025

·

Stayed 7 nights

Todo muy bien y excelentes atenciones en especial por parte de Daniel.

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6

Gustavo

4 Jul 2025

·

Stayed 3 nights

The hotel was nice for the price. BUT! I asked for room change in less than 36 hours: the WC of the 1st room was broken. The 2nd room didn’t have any hot water. The 3rd room had a water leak from the shower. The front desk service was slow but very willing to help. Would not repeat, the best thing was the location

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AI-generated summary based on recent guest reviews

Location

Central, convenient location near main roads and city amenities, often cited as a key advantage. However, traffic and nightlife can make the area and some rooms noisy.

Related guest reviews

10

Marvin

7 Jul 2025

·

Stayed 4 nights

Un hotel céntrico, seguro, cómodo, tiene lo necesario para una estadía en Santo Domingo, buen servicio por parte de los empleados, tiene desayuno incluido pero no es muy variado, habitaciones cómodas, hay casino y disco, así que no es del todo un ambiente familiar, si vas con niños muy chicos.

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2

Melissa

17 Apr 2024

·

Stayed 1 night

Great location but I’d never stay there again. Rooms need a renovation. Very nice cleaning lady but rooms are scary. Breakfast was ok. Front desk assisted with getting around but the hotel is rundown

10

NESTOR EDGARDO

31 Mar 2025

·

Stayed 5 nights

Buena seguridad, limpio y cerca de todo

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8

Vanessa

29 Feb 2024

·

Stayed 3 nights

Bastante céntrico. Buena discoteca. Empleados muy amables.

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8

Alexander

10 Apr 2023

·

Stayed 12 nights

The place might be a bit old, but the air conditioning is great! The Ramada is close to a grocery store, restaurants, metro station, public transportation (if you can figure it out) and other amenities. The back side of the Ramada is a good place to find small restaurants, but be carful at night. Communication is a key, and very little English was spoken. I would advise to use “Google translate”. However once the message got across, the workers did there best to help. Safety overall is good. There could be a person looking to provide services, but it’s is not pushed. Ugh!. Unlike Boca Chica. Yikes! The swimming pool is great with a restaurant attached. Swimming time closes at 6pm for residence. You will find people Swimming after 6pm, so who knows! It would help Ramada, if staff would smile more. Overall for the money and value it was good. I would recommend people to explore the area (Quisqueya), not at night.

10

Alexander

23 Sept 2024

·

Stayed 4 nights

Es un hotel alto, pero las habitaciones son limpias. El personal es muy amigable y atento. La ubicación es muy comoda.

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8

Amparo

16 Aug 2023

·

Stayed 1 night

Muchos parqueos y cerca de todo. El check in y el check out muy rápido.

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4

Maria

8 Jul 2025

·

Stayed 2 nights

We booked a room ove here because of its location. We were moving from one city to another, and it was located on a main road. I consider it a hotel just for a stopover, to rest and continue on your journey, or even if you're on a budget. The staff was very attentive. They gave us a room without towels or hot water, with very old furniture, but it was fixed and smelled of cigarettes. They forgot about the bathroom, though: dirty, stained, moldy, and broken. So I complained, and they moved us. It wasn't a surprise, as it was more of the same. This one already had towels and A/C, and it smelled less of cigarettes. I would give it a 2-star rating. We didn't use the amenities. This hotel is in a very good location, but it's run down.

8

Edwin

24 Jun 2025

·

Stayed 1 night

Excelente Ubicación

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10

Jenitza

18 Apr 2024

·

Stayed 2 nights

This hotel is located is a very good area and service was excellent

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Dining

Breakfast is included but quality and variety are inconsistent—some enjoyed it, others found it limited or poorly replenished. Restaurant and poolside food receive praise, while room service quality drew complaints and some found prices high.

Related guest reviews

10

Maryse

7 Nov 2023

·

Stayed 1 night

Dans la chambre pas de serviette à main Le coffre de sécurité ne fonctionne pas Le déjeuner pas de confiture pour le pain L'accueil ne nous dit pas comment fonctionne l'établissement concernant l'heure pour déjeuner Wifi ne fonctionne pas bien La nourriture est bonne mais dispendieux

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8

Deborah

19 May 2025

·

Stayed 7 nights

Good price nice facility. More for young adults and casino crowd. But if you spend most of your time away it doesn't matter. The free breakfast in the morning is better than most offered by hotels.

8

LEON

30 Oct 2024

·

Stayed 2 nights

My rental was a Couple, it was short but Comfortable, Overall Service was fairly Good, My Stay became much better thanks to the Breakfast Buffet.

2

Rohan

4 Oct 2024

·

Stayed 1 night

Sad stay, I stay at many Whyndham hotels,this is the worst,very sad. This should be called a Super 8 .We were charged for breakfast for two days.Breakfast food was limited. The manager was disrespectful and racist. The music was loud at night. 1 night stay max

10

Alberto

21 Sept 2025

·

Stayed 1 night

My wife n I stayed 2 days here n was treated perfectly. They have free breakfast n it’s delicious plus they have a casino in the same hotel. Highly recommended if you’re looking for a good n decent place. I’ll comeback if I need another getaway,thanks.

6

Elky

9 Aug 2025

·

Stayed 4 nights

Awesome staff...... Problem with the AC.... Poor with the food to the Room Service

8

STANLEY

4 Aug 2025

·

Stayed 3 nights

Restaurant is good, internet works good, bed's are comfortable

10

Lynette

3 Dec 2023

·

Stayed 1 night

The pool area had a surprisingly nice ambiance and decor and the food/drinks were good too. Our waiter Wilson gave good service. Room was basic which was expected for the price in the area. Included breakfast was a nice perk. Cinnamon coffee hit the spot after a long night. Overall, good value.

6

Mayra

15 Dec 2022

·

The hotel is in a good location but there are a few things that need to be improved. When I woke up there was a note under the door that there would be no water from 9 am to 11 am 2 hours without water it was 12:30 pm and the water was not coming. I had to go out without bathing. Another problem was the breakfast, it ran out and I had to wait about 20 minutes for them to bring more. They have to be more organized.

6

John

27 Nov 2025

·

Stayed 3 nights

It was ok. I don't like hotels that dont have washcloths. Food for breakfast was limited but tasty.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7 $48	8 $38	9 $38	10 $38
11 $38	12 $38	13 $38	14 $38	15 $38	16 $43	17 $38
18 $38	19 $38	20 $38	21 $38	22 $38	23 $38	24 $39
25 $42	26 $39	27 $42	28 $39	29 $38	30 $42	31 $42

Su	Mo	Tu	We	Th	Fr	Sa
1 $38	2 $38	3 $42	4 $38	5 $49	6 $39	7 $38
8 $42	9 $38	10 $38	11 $42	12 $42	13 $42	14 $42
15 $42	16 $43	17 $38	18 $38	19 $42	20 $42	21 $42
22 $42	23 $42	24 $42	25 $42	26 $42	27 $42	28 $43
29 $42	30 $42

Ramada by Wyndham Princess Santo Domingo

Prices for Ramada by Wyndham Princess Santo Domingo

Monthly average prices

About this property

Location

Room options

Room, 1 Double Bed (Interior View)

Luxury King Room

Room, 2 Double Beds, City View (Exterior View)

Room, 1 Double Bed (Exterior View)

Guest reviews of Ramada by Wyndham Princess Santo Domingo

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Ramada by Wyndham Princess Santo Domingo

Prices for upcoming dates