Is parking available at the property?

Yes, free self-parking is available on-site. However, parking is limited.

What type of breakfast is offered and what are the serving hours?

Continental breakfasts are served on weekdays from 7:00 AM to 9:00 AM for a fee of approximately GBP 16.50 for adults and GBP 10 for children.

Does the property allow pets?

Yes, pets are allowed with a fee of GBP 25 per pet, per stay. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM to 11:30 PM, and check-out is by 10:00 AM. Early or late check-in/check-out may be available upon request and could incur additional charges.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific details about accessible rooms and facilities may vary.

What is the location of the property in relation to key landmarks?

The hotel is located in Seaburn, Sunderland, just a 5-minute drive from the Stadium of Light and 6 minutes from Sunderland Empire. It is 10.6 miles from Port Of Tyne and 10.7 miles from Gateshead Millennium Bridge.

Does the property have a swimming pool?

Yes, the hotel features an indoor pool and an outdoor heated pool, providing a great option for relaxation. The operational hours may vary seasonally.

What are the policies for guests staying with children?

Children can stay free when occupying the parent or guardian's room using existing bedding.

What are the policies regarding extra beds and cribs?

The property does not specify the availability of extra beds or cribs. Guests are encouraged to inquire directly for specific needs and any associated costs.

Grand Hotel Sunderland - 4 Star Comfort

Average nightly price at Grand Hotel Sunderland by month, last 12 months (USD)
Month	Average price
January	US$71
February	US$77
March	US$79
April	US$86
May	US$102
June	US$94
July	US$90
August	US$102
September	US$102
October	US$80
November	US$92
December	US$87

What guests think

Across recent reviews, Grand Hotel Sunderland is praised for its seafront location and views, generally friendly staff, and spacious rooms, while repeated comments note temperature issues without air conditioning and mixed experiences with breakfast and leisure facilities.

Several guests report noise from thin walls or external sources and note dated decor, worn carpets, broken fixtures, and an occasional lift outage. On-site parking is appreciated, though spaces can be tight or busy at peak times. Overall, expect comfortable space with some noise and uneven amenities.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Leisure facilities and pool are popular but a bit tired, with occasional issues such as cold water, a steam room out of service, and early closing. Bar happy hour is liked, yet stock can run out, and on-site parking can be tight or busy.

Related guest reviews

6

Chris

19 Dec 2022

·

Stayed 1 night

Pool water cold ...jacuzzi water cold ...steam room out of use ....hotel room heating not wirking to maximum had oil filled radiator in room . No radiator to dry towels

8

Rob

26 Sept 2025

·

Stayed 3 nights

Fine. Only problem was the bar ran out of gas so there was no beer available for 2 days! I only had the chance of a beer on the first night.

10

JACQui

13 Jul 2025

·

Stayed 3 nights

Great as usual but lift out of action for whole stay in heatwave conditions wasn't great for the third floor . Staff fabulous as ever. Room great and fans supplied to help with heat issues. The best staff always helpful and informed

8

Hannah

28 Oct 2024

·

Stayed 1 night

Excellent value hotel, friendly staff and good sized rooms. Pool , sauna and steam room is nice and the location excellent. Bear in mind the entrance is hidden away through the car park. Pillows were hard, which was a shame as overall the experience was excellent otherwise.

8

Sandra

28 Feb 2024

·

Stayed 2 nights

Rooms need updating pool good clean areas Good choice for Breakfast but cooked breakfast was cold

8

Alan

10 Nov 2025

·

Stayed 1 night

Good size sea view room with separate seating area, clean and breakfast lovely with plenty of variety and caters for vegan/gluten. Pool and facilities clean and water warm. Would definitely revisit

8

Laura

17 Sept 2025

·

Stayed 1 night

Just stayed for one night and was gutted to miss the pool - it closes at 7:30pm so beware when booking! But managed to go early before I left in the morning. Good sauna and spa all abit tired in looking but still enjoyable experience and definitely recommend to others

10

Christian

28 Sept 2025

·

Stayed 1 night

Great sea view, clean hotel. A bit tired but fine for a quick stay. Gym was basic but again fine.

8

John

6 May 2024

·

Stayed 3 nights

The leisure centre was great. The swimming pool was clean, although the water could have been just slightly cooler. Happy hour in the bar Sunday to Thursday was a pleasantry, with £3 beers. The hotel is in a great location and close to lots of good value restaurants. Hotel staff were very helpful.

6

Amy

16 Sept 2024

·

Stayed 1 night

Parking was a problem. If you're trying to check in around 4/5pm then you will not be able to park as the gym membership people flood the car park. The staff were lovely, so no complaints. Great location if you're running the great north run although they will hike the prices. I had the pizza in the evening, I would not recommend. It tasted like a frozen pizza. A suggestion would be, if you're hiking your prices for the great north run at least provide a different menu with a more quality higher energy cleaner based menu.

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AI-generated summary based on recent guest reviews

Cleanliness

Many guests found rooms and public areas clean, but some reported smoke smells, dirty items or furnishings, and worn carpets. Housekeeping during stays may be limited unless requested.

Related guest reviews

8

Catherine

12 Jul 2025

·

Stayed 2 nights

Very clean

4

Barry

28 Oct 2024

·

Stayed 1 night

Room smelt heavily of smoke, no rooms transfer available Bed was way too hard and pillows flat

8

Thomas

18 Mar 2024

·

Stayed 2 nights

Hotel check-in was straight forward. Informed by Management that rooms will not be serviced during our two night stay and the receptionist could give no reason for this. However, towels etc. could be changed by informing reception. Bedrooms and linen clean but Hotel looking tired.

6

Stephen

17 Aug 2025

·

Stayed 2 nights

The hotel is quite tired and being run a a shoe string. It is under staffed, rooms are not serviced except by request on longer stays. Threadbare carpets and always something broken in room. This location is beautiful but hotel needs investment

8

Alan

10 Nov 2025

·

Stayed 1 night

Good size sea view room with separate seating area, clean and breakfast lovely with plenty of variety and caters for vegan/gluten. Pool and facilities clean and water warm. Would definitely revisit

4

Samantha

4 Aug 2024

·

Stayed 1 night

Was nothing like the picture very disappointed the room wasn’t clean

6

Molly

24 May 2023

·

Stayed 1 night

The staff were all very pleasant. The property could use some renovations. It was just underwhelming. I was most disturbed when I found that the next guest's linens were on the floor outside my room, waiting for me to checkout. Now I know that I slept on sheets, and used towels, from off the hallway floor. That puts a lump in my throat. I would not recommend this property, and will not stay here again.

10

Judith

11 Nov 2025

·

Stayed 2 nights

The room was clean and spacious, staff were very friendly.

10

Christian

28 Sept 2025

·

Stayed 1 night

Great sea view, clean hotel. A bit tired but fine for a quick stay. Gym was basic but again fine.

6

Philip

22 Apr 2025

·

Stayed 3 nights

Room had no working fridge, no power points near bed, couch in room was dirty, several other maintenance related issues found in room. Good location for dining options, shame room wasn't quite up to expectations, certainly not "grand".

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AI-generated summary based on recent guest reviews

Rooms

Rooms are often spacious with sea views and several guests found beds comfortable. Decor and soundproofing feel dated; temperature control is difficult without AC and some rooms were cold, with a few missing basics like a fridge or reliable Wi-Fi.

Related guest reviews

6

David

28 Oct 2025

·

Stayed 1 night

Check in staff really nice, pool staff evening and morning different people and both more like door bouncers than customer service providers. If they don't want kids in the pool being kids don't let kids in at all, but don't spend the time shouting and making issues for them. Rooms in the new part of the hotel were the thinest walls of any hotel ever stayed in. Loud music being played on 1 side from 530am and on the other what can only have been the other half of the party. Add the circus in town and the bus stop under the window made for 2 hours sleep all night, for an 8 year old and their dad. Bed sheet also had rip in it exposing the mattress so lay on top. Bad time had all round. Hotel main areas nice though and plenty of parking

8

malcolm

6 Jan 2024

·

Stayed 1 night

rooms have no central heating and are freezing cold

6

M

17 Jul 2025

·

Stayed 2 nights

Great location overlooking the beach. Close walk to a few restaurants and bars. Retro look is appealing but some furniture is very worn. Gym is very old and worn, pool looked great but was packed, proved very popular in the heat. No AC in the room, just fan, proved a challenge to sleep. Restaurant had deed t meal options.

4

paul

15 May 2025

·

Stayed 2 nights

Not great room very outdated and in need of lots of repairs. The window did not fully close so lucky it was hot or room wouldn’t have been able to stay in

8

Janis

18 Sept 2024

·

Stayed 1 night

Pretty food for the price. Wifi was pretty bad. But very clean.

8

Alan

10 Nov 2025

·

Stayed 1 night

Good size sea view room with separate seating area, clean and breakfast lovely with plenty of variety and caters for vegan/gluten. Pool and facilities clean and water warm. Would definitely revisit

6

Michelle

11 Jun 2023

·

Stayed 1 night

Great location, good food and friendly staff. Room clean but really dated and tired which made it appear dirty. No fridge.

10

Judith

11 Nov 2025

·

Stayed 2 nights

The room was clean and spacious, staff were very friendly.

8

William

28 Jun 2025

·

Stayed 3 nights

Hotel is a bit dated, but the bed was comfy. Missing some room basics like a mini fridge and water. Breakfast could be better, although evening food was very good. Best bar of the places we went to during the 4 day stay. Good

8

Alex

4 May 2025

·

Stayed 1 night

Friendly staff, good breakfast, seafront location but rooms were a bit tired - could do with updating.

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Service

Service is frequently described as friendly, helpful and accommodating, with staff resolving issues and special requests. A few guests experienced rude interactions or poor communication.

Related guest reviews

6

David

28 Oct 2025

·

Stayed 1 night

Check in staff really nice, pool staff evening and morning different people and both more like door bouncers than customer service providers. If they don't want kids in the pool being kids don't let kids in at all, but don't spend the time shouting and making issues for them. Rooms in the new part of the hotel were the thinest walls of any hotel ever stayed in. Loud music being played on 1 side from 530am and on the other what can only have been the other half of the party. Add the circus in town and the bus stop under the window made for 2 hours sleep all night, for an 8 year old and their dad. Bed sheet also had rip in it exposing the mattress so lay on top. Bad time had all round. Hotel main areas nice though and plenty of parking

10

John

21 Nov 2025

·

Stayed 2 nights

Staff always helpful and friendly

10

Danielle

10 Oct 2024

·

Stayed 1 night

Great staff, lovely location, great facilities. Overall brilliant stay would come again

8

james

4 Oct 2025

·

Stayed 2 nights

Changed room to one closer to the lift which was good as my wife uses walking sticks. Friendly and helpful staff.

10

Glynn

4 Apr 2025

·

Stayed 2 nights

Great stay, very welcoming staff

8

Chris

9 Jun 2024

·

Stayed 1 night

Generally nice hotel. Let down by the grumpy bar man. All the other staff very good.

10

Judith

11 Nov 2025

·

Stayed 2 nights

The room was clean and spacious, staff were very friendly.

10

Neil

31 Jul 2023

·

Stayed 1 night

Was down for the triathlon and I was allowed to keep my bike in the room and they let me book out a bit later than usual so I could get showered after the race.

2

Kerry

11 Oct 2025

·

Stayed 1 night

Staff rude

10

Paul

21 Jun 2024

·

Stayed 4 nights

Although we have had some issue at checkin, the staff responded properly and fixed all our issues, even granting a superb room for the last day. Extensive breakfast with loads of options. Good food at dinnertime. A recommended place to stay.

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Location

Beachfront position with sea views is a consistent highlight, close to cafes, restaurants and transport for easy walks and outings. A handy base for local events and seaside trips.

Related guest reviews

10

Matthew

17 Aug 2025

·

Stayed 2 nights

Was a great stay and nicely located on the sea.

8

sam

10 Jul 2025

·

Stayed 1 night

It is lovely hotel by the sea. It cost extra to have sea view ! Everything is money... friendly and helpful staff. Large room, private parking.

8

Mr Vincent

24 Apr 2025

·

Stayed 2 nights

Nice hotel in a very good location. Good breakfast.

10

Liam

6 Jan 2025

·

Stayed 1 night

Very quaint and very well situated

8

Lyndsy

31 Aug 2024

·

Stayed 1 night

Enjoyable stay. Excellent location.

8

Senga

12 Sept 2023

·

Stayed 1 night

the staff were very helpful. the hotel was very clean, safe car parking, it was within walking distance of local shops and restaurants, the promanade and beach is lovely with lot's of cafes and lovely walks

10

neil

10 Apr 2025

·

Stayed 1 night

Great location

8

John

6 May 2024

·

Stayed 3 nights

The leisure centre was great. The swimming pool was clean, although the water could have been just slightly cooler. Happy hour in the bar Sunday to Thursday was a pleasantry, with £3 beers. The hotel is in a great location and close to lots of good value restaurants. Hotel staff were very helpful.

8

A.D.

4 Oct 2023

·

Stayed 2 nights

Overall, a good hotel at an acceptable price. Its position in the heart of the Seaburn and Roker seafront, with many restaurants and bars, lovely beaches plus easy access to Sunderland city centre makes it a desirable base.

10

Allison

28 Aug 2023

·

Stayed 1 night

Clean spacious room, friendly staff and an excellent location - would definitely recommend

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AI-generated summary based on recent guest reviews

Dining

Breakfast feedback is mixed: some praised variety, while others found it cold, greasy or poorly replenished. The bar’s happy hour is popular, but the bar/restaurant can run out or close; evening meals range from very good to mediocre.

Related guest reviews

8

Peter

19 Apr 2023

·

Stayed 3 nights

Hotel is located on the sea front which is where we wanted to be. Front desk staff were friendly and helpful. Room was lovely, clean and comfortable although it took us a while to find the extra pillows. Breakfast was a disappointing because all the cooked elements were not available together. One day there was everything apart from fried eggs, next day everything apart from black pudding. I think they may have been short staffed due to the bank holiday.

8

Denise

22 Jul 2024

·

Stayed 1 night

Hotel stay was good value for money, but the breakfast for £13 each was the worst I've ever had. The hot food was barely lukewarm not visually appealing at all. The tomatoe tasted funny. Lastly swimming in greasy oil. All I attempted was 2 fried eggs 2 hash browns and a tomatoe....had to leave it. Coffee resembled dishwater.

8

Rob

26 Sept 2025

·

Stayed 3 nights

Fine. Only problem was the bar ran out of gas so there was no beer available for 2 days! I only had the chance of a beer on the first night.

6

Glyn

26 Feb 2024

·

Stayed 1 night

Perfectly functional and nice clean bedroom. On the down side, the hotel is looking tired and somewhat dated. The bar food in the evening wasn't very good and a little greasy

8

Alan

10 Nov 2025

·

Stayed 1 night

Good size sea view room with separate seating area, clean and breakfast lovely with plenty of variety and caters for vegan/gluten. Pool and facilities clean and water warm. Would definitely revisit

10

Ingrid

25 Mar 2024

·

Stayed 1 night

We had a nice, spacious room and we enjoyed our meal in the restaurant. Staff were all pleasant and helpful and the pool was lovely.

8

Lucy

7 Jan 2024

·

Stayed 2 nights

Lovely stay, shame the restaurant was closed so much and we weren’t aware until we had already set off on our 4 hour journey. The bar ran out of things like Guinness but has a fab happy hour. Our room was lovely and clean

8

William

28 Jun 2025

·

Stayed 3 nights

Hotel is a bit dated, but the bed was comfy. Missing some room basics like a mini fridge and water. Breakfast could be better, although evening food was very good. Best bar of the places we went to during the 4 day stay. Good

6

Gary

26 Jun 2024

·

Stayed 2 nights

The staff on the reception are great. The breakfast is truly the worst that i have ever had. I skipped it on the second day. It looked and tasted like it was made the day before and then left to warm up again on the buffet plates. It is discusting. The hotel itself has good parking availability and is in a good location. Just get your breakfast somewhere else

8

Lawrence

2 Apr 2024

·

Stayed 1 night

The hotel was better than expected. With some work it could be very nice. Lots of potential. Breakfast was ok. Pool is smaller than the photo makes it look. Check out was too early. Check in was too late. If you want breakfast, pay at reception. It’s cheaper than on here. I would stay again. The only reason I did not stay another night was because the tariff was £20 per room more. Really good sized tv,s in all rooms

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19 $76	20 $67	21 $72	22 $63	23 $78	24 $128
25 $87	26 $74	27 $82	28 $119	29 $73	30 $96	31 $128

Su	Mo	Tu	We	Th	Fr	Sa
1 $65	2 $90	3 $94	4 $93	5 $182	6 $108	7 $144
8 $117	9 $96	10 $106	11 $110	12 $99	13 $130	14 $194
15 $72	16 $93	17 $105	18 $104	19 $102	20 $128	21 $181
22 $72	23 $96	24 $116	25 $128	26 $204	27 $108	28 $218
29 $140	30 $112

Grand Hotel Sunderland

Prices for Grand Hotel Sunderland

Monthly average prices

About this property

Location

Room options

Junior Suite

Standard Twin Room

Standard Double Room

Family Room with Sea View

Superior Double with Sea View

Guest reviews of Grand Hotel Sunderland

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Grand Hotel Sunderland

Considering this hotel for your Sunderland trip?

Prices for upcoming dates