The Magnum Hotel, Sunderland City, Sure Collection by Best Western
US$63
/ night
Avg. for September
Select dates to see prices and availability
US$63
/ night
Avg. for September
Monthly average prices
Nightly prices at The Magnum Hotel, Sunderland City, Sure Collection by Best Western average US$58 in the cheapest month (July) and US$74 in the most expensive month (May), based on the last 12 months.
| Month | Average price |
|---|---|
| January | US$61 |
| February | US$65 |
| March | US$59 |
| April | US$63 |
| May | US$74 |
| June | US$74 |
| July | US$58 |
| August | US$67 |
| September | US$63 |
| October | US$62 |
| November | US$66 |
| December | US$68 |
J
F
M
A
M
J
J
A
Sept · US$63
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Most expensive: May (~US$74)
Cheapest: July (~US$58)
About this property
Centrally located hotel in Sunderland with 24-hour front desk and family rooms available.
Business amenities
Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and luggage storage. Self parking (subject to charges) is available onsite.
Dining
To-go breakfasts are available daily from 6:30 AM to 9:30 AM for a fee.
Rooms
Make yourself at home in one of the 63 guestrooms. Wireless internet access (surcharge) keeps you connected, and satellite programming is available for your entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include desks and electric kettles, and housekeeping is provided daily.
Location
With a stay at The Magnum Hotel, Sunderland City, Sure Collection by Best Western, you'll be centrally located in Sunderland, within a 10-minute drive of Stadium of Light and Herrington Country Park. This hotel is 10.9 mi (17.5 km) from Quayside and 11 mi (17.8 km) from St. James' Park.
What's nearby
Stadium of Light(1.8 Miles)
University of Sunderland(2.1 Miles)
North East Aircraft Museum(2.5 Miles)
Sunderland Empire(2.6 Miles)
Herrington Country Park(3.8 Miles)
Whitburn Sands(3.8 Miles)
Boldon Business Park(4.9 Miles)
Washington Old Hall(5 Miles)
Doxford International Business Park(5.2 Miles)
George Washington Golf Club(6.2 Miles)
Souter Point Lighthouse(6.6 Miles)
Marsden Beach(7.2 Miles)
The Marsden Grotto(7.4 Miles)
Bede's World(7.4 Miles)
Karting North East(7.5 Miles)
Newcastle Intl. Airport (NCL)(20.2 Miles)
Durham (MME-Teesside Intl.)(33.5 Miles)
Parking
Non-smoking rooms
Family room
Housekeeping
Luggage storage
Designated smoking area
Location
Timber Beach Road Castletown, Sunderland, England, United Kingdom
Stadium of Light (1.8 Miles)
University of Sunderland (2.1 Miles)
North East Aircraft Museum (2.5 Miles)
Sunderland Empire (2.6 Miles)
Herrington Country Park (3.8 Miles)
Whitburn Sands (3.8 Miles)
Guest reviews
8
Good
Based on 453 verified reviews
What guests think
AI-generated summary based on recent guest reviews
Across recent stays at The Magnum Hotel Sunderland, Sure Hotel Collection by Best Western, travellers consistently praise the friendly, helpful staff and value pricing, while noting basic, sometimes dated rooms and mixed cleanliness standards from spotless to stained or tired.
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What guests think
Across recent stays at The Magnum Hotel Sunderland, Sure Hotel Collection by Best Western, travellers consistently praise the friendly, helpful staff and value pricing, while noting basic, sometimes dated rooms and mixed cleanliness standards from spotless to stained or tired.
The location is on a retail park outside the centre, with bus links; walks to city venues or the Stadium of Light are longer than signage suggests, typically around 30–50 minutes. Breakfast feedback is inconsistent, ranging from simple continental bags or reheated items to a decent meal, and several guests said expectations of a cooked breakfast were not met. Amenities are limited, though on-site parking is available for about £5 per day. Expect a budget stay with warm service but modest comfort.
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AI-generated summary based on recent guest reviews
Facilities
On-site parking is available and considered good value at about £5; otherwise few amenities are noted, and some guests described the hotel as basic with limited facilities.
Related guest reviews
6
Satyadeep
7 Dec 2025
·
Stayed 2 nights
Great stuff look after yourself breakfast could’ve been better but a nice basic hotel, lovely place to stay otherwise shame that you’ve gotta pay for your parking
Great stuff look after yourself breakfast could’ve been better but a nice basic hotel, lovely place to stay otherwise shame that you’ve gotta pay for your parking
6
Jane
16 Apr 2025
·
Stayed 1 night
In the information it said that it had a restaurant next door, it didnt, I felt I was going to a very run down area and even the taxi driver bringing me was surprised. That said it was a comfy night and the staff were very helpful
In the information it said that it had a restaurant next door, it didnt, I felt I was going to a very run down area and even the taxi driver bringing me was surprised. That said it was a comfy night and the staff were very helpful
6
Nicholas
24 Sept 2024
·
Stayed 1 night
Friendly staff and the place was clean and tidy. The outside is a mess. Don't book breakfast, they don't actually offer it. It's fine for a night but I wouldn't want to stay much longer simply because of the lack of facilities.
Friendly staff and the place was clean and tidy. The outside is a mess. Don't book breakfast, they don't actually offer it. It's fine for a night but I wouldn't want to stay much longer simply because of the lack of facilities.
4
Robert
25 Sept 2024
·
Stayed 1 night
Not ready for people yet. Very much in the middle of a total refurb.
Not ready for people yet. Very much in the middle of a total refurb.
6
Iain
29 Oct 2025
·
Stayed 2 nights
Staff were fantastic. The hotel is a little bit run down needs a bit of a upgrade and a bar and it would be great.
Staff were fantastic. The hotel is a little bit run down needs a bit of a upgrade and a bar and it would be great.
8
Kelly
24 Jan 2022
·
Stayed 1 night
It’s a hotel on a retail park so I didn’t expect too much. It was clean and comfortable, very basic. There was a lovely restaurant next door which was fine to take the kids in upstairs. There was a bar downstairs (beneath the restaurant) with a live DJ set (Saturday night) but we heard nothing from our room at front of the hotel, right next to the bar. Breakfast in a bag - as expected, porridge, water, fruit, croissant Family room £65 - happy with that
It’s a hotel on a retail park so I didn’t expect too much. It was clean and comfortable, very basic. There was a lovely restaurant next door which was fine to take the kids in upstairs. There was a bar downstairs (beneath the restaurant) with a live DJ set (Saturday night) but we heard nothing from our room at front of the hotel, right next to the bar. Breakfast in a bag - as expected, porridge, water, fruit, croissant Family room £65 - happy with that
6
Bahram
23 Jun 2025
·
Stayed 1 night
Hottle Review – Stayed with Family (2 Adults, 2 Children) ⭐️⭐️⭐️ (3 out of 5) We stayed here as a family (2 adults and 2 children). The room was simple but neat and spacious enough for our needs. Cleanliness was good, and the location is convenient. Parking was reasonably priced at £5 per night, with occasional discounts available. The overall price was fair compared to similar accommodations — we paid around £90 for one night. Most of the staff were friendly, especially one lovely lady working the Sunday morning shift on June 22nd. I regret not getting her name, but I want to thank her and hope the hotel management appreciates her excellent service. Breakfast wasn't a buffet and had limited options, but given the price, it was acceptable and we were satisfied. There are a few downsides to be aware of: No lift No gym No air conditioning. This could be an issue in warm weather — the room only had a fan, which didn’t work well when temperatures rose. In summary: Room: Simple, clean, and spacious Cleanliness: Good Location: Convenient Price: Fair Staff: Mixed — some average, one exceptional Breakfast: Limited, but acceptable Facilities: Lacking A/C, lift, and gym Overall, a decent stay. I’d rate it 3 out of 5.
Hottle Review – Stayed with Family (2 Adults, 2 Children) ⭐️⭐️⭐️ (3 out of 5) We stayed here as a family (2 adults and 2 children). The room was simple but neat and spacious enough for our needs. Cleanliness was good, and the location is convenient. Parking was reasonably priced at £5 per night, with occasional discounts available. The overall price was fair compared to similar accommodations — we paid around £90 for one night. Most of the staff were friendly, especially one lovely lady working the Sunday morning shift on June 22nd. I regret not getting her name, but I want to thank her and hope the hotel management appreciates her excellent service. Breakfast wasn't a buffet and had limited options, but given the price, it was acceptable and we were satisfied. There are a few downsides to be aware of: No lift No gym No air conditioning. This could be an issue in warm weather — the room only had a fan, which didn’t work well when temperatures rose. In summary: Room: Simple, clean, and spacious Cleanliness: Good Location: Convenient Price: Fair Staff: Mixed — some average, one exceptional Breakfast: Limited, but acceptable Facilities: Lacking A/C, lift, and gym Overall, a decent stay. I’d rate it 3 out of 5.
10
ROBERT
30 Mar 2025
·
Stayed 1 night
Good transport links to town, reception staff were welcoming and professional. The hotel is starting to look tired so needs a facelift.
Good transport links to town, reception staff were welcoming and professional. The hotel is starting to look tired so needs a facelift.
8
Raymond
31 Jul 2025
·
Stayed 3 nights
The Staff were very Friendly and helpful. Only down full was a derelict night club next door with youths climbing on the roof.
The Staff were very Friendly and helpful. Only down full was a derelict night club next door with youths climbing on the roof.
10
Danielle
28 Aug 2025
·
Stayed 1 night
The staff were efficient, welcoming and happy to help. We wanted a cheap & functional room and that’s what we got with a bonus of a fan. The parking was fantastic value - £5 for 24hrs and an easy walk to The Stadium of Light mainly along a pedestrian route. Definitely great value and superb staff.
The staff were efficient, welcoming and happy to help. We wanted a cheap & functional room and that’s what we got with a bonus of a fan. The parking was fantastic value - £5 for 24hrs and an easy walk to The Stadium of Light mainly along a pedestrian route. Definitely great value and superb staff.
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AI-generated summary based on recent guest reviews
Cleanliness
Cleanliness feedback is mixed: many found rooms clean or spotless, while others reported dirty rooms and stained carpets and said the property looks tired and in need of a refresh.
Related guest reviews
10
Marc
29 Oct 2024
·
Stayed 1 night
Not much around it but if you just want a bed for the night the magnum is spotlessly clean with lovely staff.
Not much around it but if you just want a bed for the night the magnum is spotlessly clean with lovely staff.
10
Chris
29 Sept 2025
·
Stayed 1 night
As I pulled into the car park it dawned on me that I had stayed there before but it had been a Premier Inn back then. I am not sure why it was no longer part of that chain but it hadn't really changed. It was the same as it used to be. It was clean and tidy and the staff were incredibly friendly and helpful. One word of warning: On their website they say they are in walking distance of the city centre amenities such as the Emporium Theatre (which is why we were there). We used Google maps to plan our walk and when it suggested it would take 50 mins we decided that was a little too much of a stroll to the theatre and back. Other than that this is a very good, value for money, hotel with lovely staff.
As I pulled into the car park it dawned on me that I had stayed there before but it had been a Premier Inn back then. I am not sure why it was no longer part of that chain but it hadn't really changed. It was the same as it used to be. It was clean and tidy and the staff were incredibly friendly and helpful. One word of warning: On their website they say they are in walking distance of the city centre amenities such as the Emporium Theatre (which is why we were there). We used Google maps to plan our walk and when it suggested it would take 50 mins we decided that was a little too much of a stroll to the theatre and back. Other than that this is a very good, value for money, hotel with lovely staff.
4
Paul
18 Jun 2025
·
Stayed 1 night
The hotel has recently been changed over from a migrant hotel back to a functional hotel. However very little has been done to bring it back to a functional accommodation. I would not take a UV light to either carpets or beds. It is clear the place needs a full refurb. When you arrive the first thing you notice is the derelict pub next to the entrance. The receptionist who would prefer to be somewhere else and has an attitude akin to the tired and unwelcoming property. The rooms are dirty, we did not take our shoes off in the room, as the carpet was covered in stains. The saving grace was the cold ridden receptionist in the morning who went out of her way to make breakfast pleasant. Will never stay again!
The hotel has recently been changed over from a migrant hotel back to a functional hotel. However very little has been done to bring it back to a functional accommodation. I would not take a UV light to either carpets or beds. It is clear the place needs a full refurb. When you arrive the first thing you notice is the derelict pub next to the entrance. The receptionist who would prefer to be somewhere else and has an attitude akin to the tired and unwelcoming property. The rooms are dirty, we did not take our shoes off in the room, as the carpet was covered in stains. The saving grace was the cold ridden receptionist in the morning who went out of her way to make breakfast pleasant. Will never stay again!
8
Hayley
10 Nov 2024
·
Stayed 1 night
Good hotel, rooms are clean and comfy. Staff very friendly and helpful!
Good hotel, rooms are clean and comfy. Staff very friendly and helpful!
10
Charlotte
5 May 2025
·
Stayed 1 night
Upon arrival at the hotel we were greeted with a warm attitude, the member of staff on desk on arrival was very friendly with my 4 year old daughter whom is very talkative and loves meeting new people. Our room was to a good standard - clean, spacious and had everything we needed including an en-suite bathroom, a TV, toiletries and a fan which kept us cool during the night. We had breakfast in the morning which was up to a good standard and the member of staff on the desk at breakfast time was incredibly friendly. Overall I’d give the property a 9 out of 10. There was only one issue which was the location, it wasn’t the most ideal for our plans for the next day but the overall experience was excellent and I would return again providing that the location is convenient for our plans.
Upon arrival at the hotel we were greeted with a warm attitude, the member of staff on desk on arrival was very friendly with my 4 year old daughter whom is very talkative and loves meeting new people. Our room was to a good standard - clean, spacious and had everything we needed including an en-suite bathroom, a TV, toiletries and a fan which kept us cool during the night. We had breakfast in the morning which was up to a good standard and the member of staff on the desk at breakfast time was incredibly friendly. Overall I’d give the property a 9 out of 10. There was only one issue which was the location, it wasn’t the most ideal for our plans for the next day but the overall experience was excellent and I would return again providing that the location is convenient for our plans.
6
Tracy
3 Sept 2025
·
Stayed 1 night
Very dated, you definitely get what you pay for here. Rooms clean and comfortable enough, staff good at check in, very rude at breakfast, we didn’t bother staying for breakfast in the end we walked to the retail park and ate there. Sign on reception said 20 minute walk to Stadium of Light but it’s definitely 30-40 minutes. Would I return, no not really.
Very dated, you definitely get what you pay for here. Rooms clean and comfortable enough, staff good at check in, very rude at breakfast, we didn’t bother staying for breakfast in the end we walked to the retail park and ate there. Sign on reception said 20 minute walk to Stadium of Light but it’s definitely 30-40 minutes. Would I return, no not really.
10
ROBERT
30 Mar 2025
·
Stayed 1 night
Good transport links to town, reception staff were welcoming and professional. The hotel is starting to look tired so needs a facelift.
Good transport links to town, reception staff were welcoming and professional. The hotel is starting to look tired so needs a facelift.
4
Rachel
19 Aug 2025
·
Stayed 1 night
Room was dirty and very hot . I had pre booked a cot no cot in room so had to got to reception. No milk sugar one cup and spoon for a hot drink when there should be two. Paid for cooked breakfast to find out it's only continent breakfast reception staff was helpful. Would i stay again no not for me over priced and not what i was looking for in my stay
Room was dirty and very hot . I had pre booked a cot no cot in room so had to got to reception. No milk sugar one cup and spoon for a hot drink when there should be two. Paid for cooked breakfast to find out it's only continent breakfast reception staff was helpful. Would i stay again no not for me over priced and not what i was looking for in my stay
8
KEVIN
31 Aug 2025
·
Stayed 1 night
Nice comfortable hotel but a little way out of the town centre. Clean and tidy though, comfy bed and good shower
Nice comfortable hotel but a little way out of the town centre. Clean and tidy though, comfy bed and good shower
4
anthony
22 Aug 2025
·
Stayed 1 night
Very tired. Stained walls and carpet. Executive room !!
Very tired. Stained walls and carpet. Executive room !!
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AI-generated summary based on recent guest reviews
Rooms
Rooms are basic but generally comfortable, with some spacious options and very comfy beds; however, decor can feel dated and several guests noted maintenance issues or heat in warm weather.
Related guest reviews
10
Charlotte
29 Jul 2025
·
Stayed 2 nights
Really lovely room, comfy bed and facilities available. staff were very friendly and helpful, so close to the retail park and easy 3-4 minute walk to the bus stop to get into the city centre.we will be back.
Really lovely room, comfy bed and facilities available. staff were very friendly and helpful, so close to the retail park and easy 3-4 minute walk to the bus stop to get into the city centre.we will be back.
10
John
7 Mar 2025
·
Stayed 3 nights
Enjoyed my stay there and booked in for the next 3 weeks. All the staff are very friendly and helpful while still being professional. It as got to be one of the comfiest beds I have slept in in a hotel, highly recommend this hotel to everyone
Enjoyed my stay there and booked in for the next 3 weeks. All the staff are very friendly and helpful while still being professional. It as got to be one of the comfiest beds I have slept in in a hotel, highly recommend this hotel to everyone
8
Kelly
24 Jan 2022
·
Stayed 1 night
It’s a hotel on a retail park so I didn’t expect too much. It was clean and comfortable, very basic. There was a lovely restaurant next door which was fine to take the kids in upstairs. There was a bar downstairs (beneath the restaurant) with a live DJ set (Saturday night) but we heard nothing from our room at front of the hotel, right next to the bar. Breakfast in a bag - as expected, porridge, water, fruit, croissant Family room £65 - happy with that
It’s a hotel on a retail park so I didn’t expect too much. It was clean and comfortable, very basic. There was a lovely restaurant next door which was fine to take the kids in upstairs. There was a bar downstairs (beneath the restaurant) with a live DJ set (Saturday night) but we heard nothing from our room at front of the hotel, right next to the bar. Breakfast in a bag - as expected, porridge, water, fruit, croissant Family room £65 - happy with that
10
Charlotte
5 May 2025
·
Stayed 1 night
Upon arrival at the hotel we were greeted with a warm attitude, the member of staff on desk on arrival was very friendly with my 4 year old daughter whom is very talkative and loves meeting new people. Our room was to a good standard - clean, spacious and had everything we needed including an en-suite bathroom, a TV, toiletries and a fan which kept us cool during the night. We had breakfast in the morning which was up to a good standard and the member of staff on the desk at breakfast time was incredibly friendly. Overall I’d give the property a 9 out of 10. There was only one issue which was the location, it wasn’t the most ideal for our plans for the next day but the overall experience was excellent and I would return again providing that the location is convenient for our plans.
Upon arrival at the hotel we were greeted with a warm attitude, the member of staff on desk on arrival was very friendly with my 4 year old daughter whom is very talkative and loves meeting new people. Our room was to a good standard - clean, spacious and had everything we needed including an en-suite bathroom, a TV, toiletries and a fan which kept us cool during the night. We had breakfast in the morning which was up to a good standard and the member of staff on the desk at breakfast time was incredibly friendly. Overall I’d give the property a 9 out of 10. There was only one issue which was the location, it wasn’t the most ideal for our plans for the next day but the overall experience was excellent and I would return again providing that the location is convenient for our plans.
6
Tracy
3 Sept 2025
·
Stayed 1 night
Very dated, you definitely get what you pay for here. Rooms clean and comfortable enough, staff good at check in, very rude at breakfast, we didn’t bother staying for breakfast in the end we walked to the retail park and ate there. Sign on reception said 20 minute walk to Stadium of Light but it’s definitely 30-40 minutes. Would I return, no not really.
Very dated, you definitely get what you pay for here. Rooms clean and comfortable enough, staff good at check in, very rude at breakfast, we didn’t bother staying for breakfast in the end we walked to the retail park and ate there. Sign on reception said 20 minute walk to Stadium of Light but it’s definitely 30-40 minutes. Would I return, no not really.
6
Simon
7 Dec 2025
·
Stayed 1 night
Not very good the light power kept tripping off and the shower didn't want to turn off. Reported it in the morning
Not very good the light power kept tripping off and the shower didn't want to turn off. Reported it in the morning
10
Danielle
28 Aug 2025
·
Stayed 1 night
The staff were efficient, welcoming and happy to help. We wanted a cheap & functional room and that’s what we got with a bonus of a fan. The parking was fantastic value - £5 for 24hrs and an easy walk to The Stadium of Light mainly along a pedestrian route. Definitely great value and superb staff.
The staff were efficient, welcoming and happy to help. We wanted a cheap & functional room and that’s what we got with a bonus of a fan. The parking was fantastic value - £5 for 24hrs and an easy walk to The Stadium of Light mainly along a pedestrian route. Definitely great value and superb staff.
4
Rachel
19 Aug 2025
·
Stayed 1 night
Room was dirty and very hot . I had pre booked a cot no cot in room so had to got to reception. No milk sugar one cup and spoon for a hot drink when there should be two. Paid for cooked breakfast to find out it's only continent breakfast reception staff was helpful. Would i stay again no not for me over priced and not what i was looking for in my stay
Room was dirty and very hot . I had pre booked a cot no cot in room so had to got to reception. No milk sugar one cup and spoon for a hot drink when there should be two. Paid for cooked breakfast to find out it's only continent breakfast reception staff was helpful. Would i stay again no not for me over priced and not what i was looking for in my stay
8
KEVIN
31 Aug 2025
·
Stayed 1 night
Nice comfortable hotel but a little way out of the town centre. Clean and tidy though, comfy bed and good shower
Nice comfortable hotel but a little way out of the town centre. Clean and tidy though, comfy bed and good shower
4
anthony
22 Aug 2025
·
Stayed 1 night
Very tired. Stained walls and carpet. Executive room !!
Very tired. Stained walls and carpet. Executive room !!
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AI-generated summary based on recent guest reviews
Service
Service is a strong point, with many reviews praising welcoming, friendly, and helpful staff across reception and breakfast; a few guests reported rude or unwelcoming interactions.
Related guest reviews
10
Marianne
13 Oct 2025
·
Stayed 3 nights
The hospitality was amazing.
The hospitality was amazing.
10
Nick
22 Apr 2025
·
Stayed 2 nights
The staff were outstanding. It could of been a 5 star hotel. The gent on recreation offered to carry bags. Advised on the local area. Asked how we were and about our day. There was even an Easter delivery to the room. Unexpected but very lovely. All the staff went above and beyond here. Thank you for the most pleasant and happy stay at a hotel in a very long time.
The staff were outstanding. It could of been a 5 star hotel. The gent on recreation offered to carry bags. Advised on the local area. Asked how we were and about our day. There was even an Easter delivery to the room. Unexpected but very lovely. All the staff went above and beyond here. Thank you for the most pleasant and happy stay at a hotel in a very long time.
4
Paul
18 Jun 2025
·
Stayed 1 night
The hotel has recently been changed over from a migrant hotel back to a functional hotel. However very little has been done to bring it back to a functional accommodation. I would not take a UV light to either carpets or beds. It is clear the place needs a full refurb. When you arrive the first thing you notice is the derelict pub next to the entrance. The receptionist who would prefer to be somewhere else and has an attitude akin to the tired and unwelcoming property. The rooms are dirty, we did not take our shoes off in the room, as the carpet was covered in stains. The saving grace was the cold ridden receptionist in the morning who went out of her way to make breakfast pleasant. Will never stay again!
The hotel has recently been changed over from a migrant hotel back to a functional hotel. However very little has been done to bring it back to a functional accommodation. I would not take a UV light to either carpets or beds. It is clear the place needs a full refurb. When you arrive the first thing you notice is the derelict pub next to the entrance. The receptionist who would prefer to be somewhere else and has an attitude akin to the tired and unwelcoming property. The rooms are dirty, we did not take our shoes off in the room, as the carpet was covered in stains. The saving grace was the cold ridden receptionist in the morning who went out of her way to make breakfast pleasant. Will never stay again!
10
lynne
29 Sept 2025
·
Stayed 1 night
Staff were super friendly and helpful. Breakfast was good .They also do meals through outt the day. Great location for Sunderland game about half hour walk on cycle path. Or jump on the park and ride
Staff were super friendly and helpful. Breakfast was good .They also do meals through outt the day. Great location for Sunderland game about half hour walk on cycle path. Or jump on the park and ride
10
Louise
28 Jan 2022
·
Stayed 1 night
Arrived late evening and check in was super quick. Lady at reception was lovely and very friendly.
Arrived late evening and check in was super quick. Lady at reception was lovely and very friendly.
10
Luke
18 Mar 2025
·
Stayed 1 night
Amazing helpful friendly staff. Very good value for money.
Amazing helpful friendly staff. Very good value for money.
6
Iain
29 Oct 2025
·
Stayed 2 nights
Staff were fantastic. The hotel is a little bit run down needs a bit of a upgrade and a bar and it would be great.
Staff were fantastic. The hotel is a little bit run down needs a bit of a upgrade and a bar and it would be great.
6
Tracy
3 Sept 2025
·
Stayed 1 night
Very dated, you definitely get what you pay for here. Rooms clean and comfortable enough, staff good at check in, very rude at breakfast, we didn’t bother staying for breakfast in the end we walked to the retail park and ate there. Sign on reception said 20 minute walk to Stadium of Light but it’s definitely 30-40 minutes. Would I return, no not really.
Very dated, you definitely get what you pay for here. Rooms clean and comfortable enough, staff good at check in, very rude at breakfast, we didn’t bother staying for breakfast in the end we walked to the retail park and ate there. Sign on reception said 20 minute walk to Stadium of Light but it’s definitely 30-40 minutes. Would I return, no not really.
10
Danielle
28 Aug 2025
·
Stayed 1 night
The staff were efficient, welcoming and happy to help. We wanted a cheap & functional room and that’s what we got with a bonus of a fan. The parking was fantastic value - £5 for 24hrs and an easy walk to The Stadium of Light mainly along a pedestrian route. Definitely great value and superb staff.
The staff were efficient, welcoming and happy to help. We wanted a cheap & functional room and that’s what we got with a bonus of a fan. The parking was fantastic value - £5 for 24hrs and an easy walk to The Stadium of Light mainly along a pedestrian route. Definitely great value and superb staff.
10
Brandon
29 Mar 2025
·
Stayed 2 nights
The hotel staff were very polite and cheerful really enjoyed my stay would definitely stay again
The hotel staff were very polite and cheerful really enjoyed my stay would definitely stay again
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AI-generated summary based on recent guest reviews
Location
Set on a retail park outside the city centre, with bus links nearby; walking to major venues like the Stadium of Light or theatres typically takes 30–50 minutes, and some disliked derelict neighbouring buildings.
Related guest reviews
10
Charlotte
29 Jul 2025
·
Stayed 2 nights
Really lovely room, comfy bed and facilities available. staff were very friendly and helpful, so close to the retail park and easy 3-4 minute walk to the bus stop to get into the city centre.we will be back.
Really lovely room, comfy bed and facilities available. staff were very friendly and helpful, so close to the retail park and easy 3-4 minute walk to the bus stop to get into the city centre.we will be back.
10
Marc
29 Oct 2024
·
Stayed 1 night
Not much around it but if you just want a bed for the night the magnum is spotlessly clean with lovely staff.
Not much around it but if you just want a bed for the night the magnum is spotlessly clean with lovely staff.
10
Chris
29 Sept 2025
·
Stayed 1 night
As I pulled into the car park it dawned on me that I had stayed there before but it had been a Premier Inn back then. I am not sure why it was no longer part of that chain but it hadn't really changed. It was the same as it used to be. It was clean and tidy and the staff were incredibly friendly and helpful. One word of warning: On their website they say they are in walking distance of the city centre amenities such as the Emporium Theatre (which is why we were there). We used Google maps to plan our walk and when it suggested it would take 50 mins we decided that was a little too much of a stroll to the theatre and back. Other than that this is a very good, value for money, hotel with lovely staff.
As I pulled into the car park it dawned on me that I had stayed there before but it had been a Premier Inn back then. I am not sure why it was no longer part of that chain but it hadn't really changed. It was the same as it used to be. It was clean and tidy and the staff were incredibly friendly and helpful. One word of warning: On their website they say they are in walking distance of the city centre amenities such as the Emporium Theatre (which is why we were there). We used Google maps to plan our walk and when it suggested it would take 50 mins we decided that was a little too much of a stroll to the theatre and back. Other than that this is a very good, value for money, hotel with lovely staff.
6
Jane
16 Apr 2025
·
Stayed 1 night
In the information it said that it had a restaurant next door, it didnt, I felt I was going to a very run down area and even the taxi driver bringing me was surprised. That said it was a comfy night and the staff were very helpful
In the information it said that it had a restaurant next door, it didnt, I felt I was going to a very run down area and even the taxi driver bringing me was surprised. That said it was a comfy night and the staff were very helpful
10
lynne
29 Sept 2025
·
Stayed 1 night
Staff were super friendly and helpful. Breakfast was good .They also do meals through outt the day. Great location for Sunderland game about half hour walk on cycle path. Or jump on the park and ride
Staff were super friendly and helpful. Breakfast was good .They also do meals through outt the day. Great location for Sunderland game about half hour walk on cycle path. Or jump on the park and ride
8
Kelly
24 Jan 2022
·
Stayed 1 night
It’s a hotel on a retail park so I didn’t expect too much. It was clean and comfortable, very basic. There was a lovely restaurant next door which was fine to take the kids in upstairs. There was a bar downstairs (beneath the restaurant) with a live DJ set (Saturday night) but we heard nothing from our room at front of the hotel, right next to the bar. Breakfast in a bag - as expected, porridge, water, fruit, croissant Family room £65 - happy with that
It’s a hotel on a retail park so I didn’t expect too much. It was clean and comfortable, very basic. There was a lovely restaurant next door which was fine to take the kids in upstairs. There was a bar downstairs (beneath the restaurant) with a live DJ set (Saturday night) but we heard nothing from our room at front of the hotel, right next to the bar. Breakfast in a bag - as expected, porridge, water, fruit, croissant Family room £65 - happy with that
6
Tracy
3 Sept 2025
·
Stayed 1 night
Very dated, you definitely get what you pay for here. Rooms clean and comfortable enough, staff good at check in, very rude at breakfast, we didn’t bother staying for breakfast in the end we walked to the retail park and ate there. Sign on reception said 20 minute walk to Stadium of Light but it’s definitely 30-40 minutes. Would I return, no not really.
Very dated, you definitely get what you pay for here. Rooms clean and comfortable enough, staff good at check in, very rude at breakfast, we didn’t bother staying for breakfast in the end we walked to the retail park and ate there. Sign on reception said 20 minute walk to Stadium of Light but it’s definitely 30-40 minutes. Would I return, no not really.
10
ROBERT
30 Mar 2025
·
Stayed 1 night
Good transport links to town, reception staff were welcoming and professional. The hotel is starting to look tired so needs a facelift.
Good transport links to town, reception staff were welcoming and professional. The hotel is starting to look tired so needs a facelift.
8
Raymond
31 Jul 2025
·
Stayed 3 nights
The Staff were very Friendly and helpful. Only down full was a derelict night club next door with youths climbing on the roof.
The Staff were very Friendly and helpful. Only down full was a derelict night club next door with youths climbing on the roof.
8
KEVIN
31 Aug 2025
·
Stayed 1 night
Nice comfortable hotel but a little way out of the town centre. Clean and tidy though, comfy bed and good shower
Nice comfortable hotel but a little way out of the town centre. Clean and tidy though, comfy bed and good shower
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AI-generated summary based on recent guest reviews
Dining
Breakfast reviews are inconsistent: several report only a simple continental or bagged option or reheated items, while others found it acceptable or good; some felt a cooked breakfast was promised but not delivered.
Related guest reviews
6
Satyadeep
7 Dec 2025
·
Stayed 2 nights
Great stuff look after yourself breakfast could’ve been better but a nice basic hotel, lovely place to stay otherwise shame that you’ve gotta pay for your parking
Great stuff look after yourself breakfast could’ve been better but a nice basic hotel, lovely place to stay otherwise shame that you’ve gotta pay for your parking
8
GEORGIOS
19 May 2025
·
Stayed 2 nights
A good budget hotel to stay. Staff are friendly and helpfull. The only thing is that the breakfast is just reheated and not cooked fresh there. Omelete was served cold as it was not cooked properly from frozen but in general not a bad place to stay. Short distance to Newcastle as well.
A good budget hotel to stay. Staff are friendly and helpfull. The only thing is that the breakfast is just reheated and not cooked fresh there. Omelete was served cold as it was not cooked properly from frozen but in general not a bad place to stay. Short distance to Newcastle as well.
6
Nicholas
24 Sept 2024
·
Stayed 1 night
Friendly staff and the place was clean and tidy. The outside is a mess. Don't book breakfast, they don't actually offer it. It's fine for a night but I wouldn't want to stay much longer simply because of the lack of facilities.
Friendly staff and the place was clean and tidy. The outside is a mess. Don't book breakfast, they don't actually offer it. It's fine for a night but I wouldn't want to stay much longer simply because of the lack of facilities.
10
lynne
29 Sept 2025
·
Stayed 1 night
Staff were super friendly and helpful. Breakfast was good .They also do meals through outt the day. Great location for Sunderland game about half hour walk on cycle path. Or jump on the park and ride
Staff were super friendly and helpful. Breakfast was good .They also do meals through outt the day. Great location for Sunderland game about half hour walk on cycle path. Or jump on the park and ride
10
dragan
4 Apr 2025
·
Stayed 1 night
It was amazing service , food and prices.
It was amazing service , food and prices.
10
Barry
10 Nov 2024
·
Stayed 1 night
Breakfast is croissants. I thought we paid for full English.
Breakfast is croissants. I thought we paid for full English.
8
Kelly
24 Jan 2022
·
Stayed 1 night
It’s a hotel on a retail park so I didn’t expect too much. It was clean and comfortable, very basic. There was a lovely restaurant next door which was fine to take the kids in upstairs. There was a bar downstairs (beneath the restaurant) with a live DJ set (Saturday night) but we heard nothing from our room at front of the hotel, right next to the bar. Breakfast in a bag - as expected, porridge, water, fruit, croissant Family room £65 - happy with that
It’s a hotel on a retail park so I didn’t expect too much. It was clean and comfortable, very basic. There was a lovely restaurant next door which was fine to take the kids in upstairs. There was a bar downstairs (beneath the restaurant) with a live DJ set (Saturday night) but we heard nothing from our room at front of the hotel, right next to the bar. Breakfast in a bag - as expected, porridge, water, fruit, croissant Family room £65 - happy with that
10
Charlotte
5 May 2025
·
Stayed 1 night
Upon arrival at the hotel we were greeted with a warm attitude, the member of staff on desk on arrival was very friendly with my 4 year old daughter whom is very talkative and loves meeting new people. Our room was to a good standard - clean, spacious and had everything we needed including an en-suite bathroom, a TV, toiletries and a fan which kept us cool during the night. We had breakfast in the morning which was up to a good standard and the member of staff on the desk at breakfast time was incredibly friendly. Overall I’d give the property a 9 out of 10. There was only one issue which was the location, it wasn’t the most ideal for our plans for the next day but the overall experience was excellent and I would return again providing that the location is convenient for our plans.
Upon arrival at the hotel we were greeted with a warm attitude, the member of staff on desk on arrival was very friendly with my 4 year old daughter whom is very talkative and loves meeting new people. Our room was to a good standard - clean, spacious and had everything we needed including an en-suite bathroom, a TV, toiletries and a fan which kept us cool during the night. We had breakfast in the morning which was up to a good standard and the member of staff on the desk at breakfast time was incredibly friendly. Overall I’d give the property a 9 out of 10. There was only one issue which was the location, it wasn’t the most ideal for our plans for the next day but the overall experience was excellent and I would return again providing that the location is convenient for our plans.
6
Tracy
3 Sept 2025
·
Stayed 1 night
Very dated, you definitely get what you pay for here. Rooms clean and comfortable enough, staff good at check in, very rude at breakfast, we didn’t bother staying for breakfast in the end we walked to the retail park and ate there. Sign on reception said 20 minute walk to Stadium of Light but it’s definitely 30-40 minutes. Would I return, no not really.
Very dated, you definitely get what you pay for here. Rooms clean and comfortable enough, staff good at check in, very rude at breakfast, we didn’t bother staying for breakfast in the end we walked to the retail park and ate there. Sign on reception said 20 minute walk to Stadium of Light but it’s definitely 30-40 minutes. Would I return, no not really.
8
Sharron
29 May 2025
·
Stayed 2 nights
I was a bit dubious at 1st, we had the breakfast but it seems the do each individual person at a time on the 1st day, but the 2nd day the had some warmers, its was nice. Rooms were tidy and clean. Looks like an old premier inn taken over by best west. I over heard some say they only had it couple of months. Will stay again.
I was a bit dubious at 1st, we had the breakfast but it seems the do each individual person at a time on the 1st day, but the 2nd day the had some warmers, its was nice. Rooms were tidy and clean. Looks like an old premier inn taken over by best west. I over heard some say they only had it couple of months. Will stay again.
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AI-generated summary based on recent guest reviews
8
Paul
22 Jul 2026
·
Stayed 3 nights
Great place and great staff
Great place and great staff
8
Paul
22 Jul 2026
·
Stayed 4 nights
Great staff , first class
Great staff , first class
6
James
12 Jul 2026
·
Stayed 1 night
So the outside of the building was alittle rough around the edges but my family didn't let that bother us You have pay for parking which is strange for a hotel in my opinion but it was only 5 pound for 24 hours. we checked into our room It was fairly clean but could tell the room is in need of some TLC. Problems came for sleeping. As we were a family with a young daughter. We had the window open due to no air con. Our room was directly over the entrance and smoking area. So throughout the night we were getting smoke smells in our room and also bad language from other people staying. I would have asked to move room but we were set up and daughter was trying to sleep. The morning breakfast was Alittle strange. Really not alot of options but the hot food which consisted of sausage , omelette and bacon were very nice. Drinks were just in a tiny fridge. Overall the breakfast was okay but the hotel states hosts corporate events and honestly can't imagine this in its current setup. Overall I would love to come back in 6 months time to see if the hotel improves on any of my comments but sadly I wouldn't want to pay again for that experience.
So the outside of the building was alittle rough around the edges but my family didn't let that bother us You have pay for parking which is strange for a hotel in my opinion but it was only 5 pound for 24 hours. we checked into our room It was fairly clean but could tell the room is in need of some TLC. Problems came for sleeping. As we were a family with a young daughter. We had the window open due to no air con. Our room was directly over the entrance and smoking area. So throughout the night we were getting smoke smells in our room and also bad language from other people staying. I would have asked to move room but we were set up and daughter was trying to sleep. The morning breakfast was Alittle strange. Really not alot of options but the hot food which consisted of sausage , omelette and bacon were very nice. Drinks were just in a tiny fridge. Overall the breakfast was okay but the hotel states hosts corporate events and honestly can't imagine this in its current setup. Overall I would love to come back in 6 months time to see if the hotel improves on any of my comments but sadly I wouldn't want to pay again for that experience.
2
Max
11 Jul 2026
·
Stayed 2 nights
Possible the worst hotel i have stayed at for the money I paid so much so I paid for 2 nights and chose to stay at another hotel instead of staying the 2nd night . Makeshift bar / reception only offering pizza as the adjacent pub looked like it had been closed years ago . Rat droppings all around the building ... I could go on but I've got a life to Live and they had a cheek to ask for parking payment on virtually empty car park 🙃
Possible the worst hotel i have stayed at for the money I paid so much so I paid for 2 nights and chose to stay at another hotel instead of staying the 2nd night . Makeshift bar / reception only offering pizza as the adjacent pub looked like it had been closed years ago . Rat droppings all around the building ... I could go on but I've got a life to Live and they had a cheek to ask for parking payment on virtually empty car park 🙃
8
Paul
7 Jul 2026
·
Stayed 4 nights
Great friendly staff first class
Great friendly staff first class
FAQs about The Magnum Hotel, Sunderland City, Sure Collection by Best Western
Is parking available at the hotel?
Self parking is available on-site, but it is subject to charges of GBP 5 per day. No reservation is required for parking.
What type of breakfast is offered and what are the serving hours?
To-go breakfasts are available daily from 6:30 AM to 9:30 AM for a fee of approximately GBP 7 for adults and GBP 4 for children.
What are the standard check-in and check-out times?
Check-in is from 3:00 PM, and check-out is by 11:00 AM. Early check-in and late check-out are available for a fee of GBP 10, subject to availability.
What accessibility features does the hotel offer for guests with disabilities?
The hotel features step-free entrances and wheelchair-accessible facilities in public areas. Specific details about accessible rooms and bathrooms are not provided.
Where is the hotel located in relation to key landmarks?
The hotel is centrally located in Sunderland, within a 10-minute drive of Stadium of Light and Herrington Country Park. It is approximately 11 miles from St. James' Park and 13.9 miles from Durham University.
What are the policies regarding children staying at the hotel?
Up to 2 children aged 15 years and younger can stay free when occupying the parent's or guardian's room, using existing bedding.
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Instant AI responses are based on hotel information
Prices for upcoming dates
September 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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October 2026
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-09-05: 90.43589966583252USD
- 2026-09-06: 70.7682846420288USD
- 2026-09-07: 77.98916367340088USD
- 2026-09-08: 75.1656942276001USD
- 2026-09-09: 74.97676470184327USD
- 2026-09-10: 74.97676470184327USD
- 2026-09-11: 74.97676470184327USD
- 2026-09-12: 1054.69183828125USD
- 2026-09-13: 74.93477347106933USD
- 2026-09-14: 74.93477347106933USD
- 2026-09-15: 74.93477347106933USD
- 2026-09-16: 75.38611496124267USD
- 2026-09-17: 74.93477347106933USD
- 2026-09-18: 75.38611496124267USD
- 2026-09-19: 77.7110061050415USD
- 2026-09-20: 63.93792228469849USD
- 2026-09-21: 62.9384220046997USD
- 2026-09-22: 77.7110061050415USD
- 2026-09-23: 79.54529364776612USD
- 2026-09-24: 77.7110061050415USD
- 2026-09-25: 79.56101266937256USD
- 2026-09-26: 77.7110061050415USD
- 2026-09-27: 72.96339195861816USD
- 2026-09-28: 74.93477347106933USD
- 2026-09-29: 77.7110061050415USD
- 2026-09-30: 74.93477347106933USD
- 2026-10-01: 77.7110061050415USD
- 2026-10-02: 77.7110061050415USD
- 2026-10-03: 74.93477347106933USD
- 2026-10-04: 61.938921724700926USD
- 2026-10-05: 79.56101266937256USD
- 2026-10-06: 79.57355067138671USD
- 2026-10-07: 79.56101266937256USD
- 2026-10-08: 79.56101266937256USD
- 2026-10-09: 79.54529364776612USD
- 2026-10-10: 77.8138USD
- 2026-10-11: 79.56101266937256USD
- 2026-10-12: 74.93477347106933USD
- 2026-10-13: 79.56101266937256USD
- 2026-10-14: 79.54529364776612USD
- 2026-10-15: 79.56101266937256USD
- 2026-10-16: 79.54529364776612USD
- 2026-10-17: 78.02269286041259USD
- 2026-10-18: 79.57767093353272USD
- 2026-10-19: 79.57355067138671USD
- 2026-10-20: 79.56101266937256USD
- 2026-10-21: 79.56101266937256USD
- 2026-10-22: 78.02269286041259USD
- 2026-10-23: 79.54529364776612USD
- 2026-10-24: 79.56101266937256USD
- 2026-10-25: 76.9313993423462USD
- 2026-10-26: 78.02269286041259USD
- 2026-10-27: 78.02269286041259USD
- 2026-10-28: 79.54529364776612USD
- 2026-10-29: 78.02269286041259USD
- 2026-10-30: 79.56101266937256USD
- 2026-10-31: 78.02269286041259USD
- 2026-11-01: 76.96138421783448USD
- 2026-11-02: 79.54529364776612USD
- 2026-11-03: 79.56101266937256USD
- 2026-11-04: 79.57355067138671USD
- 2026-11-05: 79.57355067138671USD
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a fire extinguisher
- This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
- Up to 2 children 15 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Contactless check-in and contactless check-out are available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
- For details on Best Western's privacy policy, visit https://www.bestwestern.com/privacy.
- Fee for to-go breakfast: approximately GBP 7 for adults and GBP 4 for children
- Uncovered self parking fee: GBP 5 per day
- Early check-in fee: GBP 10 (subject to availability)
- Late check-in fee: GBP 10
- Late check-out fee: GBP 10 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Non-smoking rooms
Family room
Housekeeping
Luggage storage
Designated smoking area
Services
Housekeeping
Luggage storage
Designated smoking area
24-Hour Front Desk
Internet
Free wi-fi
Parking
Parking
Parking (Limited)
Parking Onsite
General
Non-smoking rooms
Family room