Marwell Hotel Winchester South
US$91
/ night
Avg. for September
Select dates to see prices and availability
US$91
/ night
Avg. for September
Monthly average prices
Nightly prices at Marwell Hotel Winchester South average US$68 in the cheapest month (January) and US$112 in the most expensive month (July), based on the last 12 months.
| Month | Average price |
|---|---|
| January | US$68 |
| February | US$69 |
| March | US$74 |
| April | US$85 |
| May | US$107 |
| June | US$110 |
| July | US$112 |
| August | US$110 |
| September | US$91 |
| October | US$88 |
| November | US$82 |
| December | US$83 |
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Sept · US$91
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Most expensive: July (~US$112)
Cheapest: January (~US$68)
About this property
Make use of convenient amenities such as complimentary wireless internet access, wedding services, and a banquet hall.
Amenities
Make use of convenient amenities such as complimentary wireless internet access, wedding services, and a banquet hall.
Business amenities
Featured amenities include a 24-hour front desk and luggage storage. This hotel has 7 meeting rooms available for events. Free self parking is available onsite.
Dining
Satisfy your appetite for dinner at Dining Room, a restaurant which specializes in Modern European cuisine, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. English breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:30 AM to 10:30 AM for a fee.
Rooms
Stay in one of 68 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided on request.
Location
Located in Winchester, Marwell Hotel Winchester South is in a rural location, a 1-minute drive from Marwell Zoo and 8 minutes from South Downs National Park. This hotel is 7.7 mi (12.4 km) from Winchester Cathedral and 8 mi (12.9 km) from University of Southampton.
What's nearby
Marwell Zoo(0.1 Miles)
Bishops Waltham Palace(4.5 Miles)
TeamSport Indoor Go Karting Southampton(4.8 Miles)
The Point(5.1 Miles)
South Downs National Park(5.5 Miles)
Lakeside Country Park(5.8 Miles)
Riverside Park(6.5 Miles)
Silverlake Stadium(6.9 Miles)
Winchester City Mill(6.9 Miles)
Winchester Guildhall(7 Miles)
King Alfred the Great Statue(7.1 Miles)
Utilita Bowl(7.1 Miles)
Winchester Christmas Market(7.2 Miles)
South Downs Way(7.2 Miles)
Winnall Moors Nature Reserve(7.3 Miles)
Southampton (SOU)(10.2 Miles)
Bournemouth (BOH-Bournemouth Intl.)(35.9 Miles)
Farnborough (FAB)(41.9 Miles)
Parking
Restaurant
Non-smoking rooms
Room service
Banquet facilities
Golf course (nearby)
Location
Thompsons Lane, Colden Common, Colden Common, Winchester, Eastleigh, City of Winchester, England, United Kingdom
Marwell Zoo (0.1 Miles)
Bishops Waltham Palace (4.5 Miles)
TeamSport Indoor Go Karting Southampton (4.8 Miles)
The Point (5.1 Miles)
South Downs National Park (5.5 Miles)
Lakeside Country Park (5.8 Miles)
Guest reviews
7.4
Good
Based on 2,968 verified reviews
Who stays here?
Business
15%
Couple
38%
Family
36%
Group
7%
Solo
2%
What guests think
AI-generated summary based on recent guest reviews
Marwell Hotel Winchester South offers a quiet, woodland setting beside Marwell Zoo with ample parking and generally friendly staff, but many reviews say the property feels tired, with inconsistent cleanliness, aging rooms and mattresses, and maintenance issues impacting comfort.
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What guests think
Marwell Hotel Winchester South offers a quiet, woodland setting beside Marwell Zoo with ample parking and generally friendly staff, but many reviews say the property feels tired, with inconsistent cleanliness, aging rooms and mattresses, and maintenance issues impacting comfort.
Leisure facilities draw mixed feedback: a warm pool and sauna for some, but a tired or occasionally closed pool, a minimal gym, slippery floors, and changing areas that need attention. Dining ranges from well-cooked dinners to slow service and buffet breakfasts that are sometimes cold, basic, or poor value. Expect a quirky, convenient base for zoo visits rather than a polished, modern stay.
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AI-generated summary based on recent guest reviews
Facilities
On-site leisure facilities are dated and inconsistent: guests mention a tired or occasionally closed pool, a very limited gym, slippery poolside floors, and changing areas needing attention. Ample free parking and an on-site bar/restaurant are positives, though hours/service can be limited.
Related guest reviews
10
Helen
13 Sept 2025
·
Stayed 1 night
Unusual property, perfect location next to Marwell zoo. Staff very attentive & helpful, especially the receptionist who checked us in. Swimming pool area a little dated, with dangerously slippery floor. Used restaurant for evening meal, food overpriced for what we had, also hot offerings at breakfast were cold
Unusual property, perfect location next to Marwell zoo. Staff very attentive & helpful, especially the receptionist who checked us in. Swimming pool area a little dated, with dangerously slippery floor. Used restaurant for evening meal, food overpriced for what we had, also hot offerings at breakfast were cold
4
Julie
4 Aug 2025
·
Stayed 1 night
The hotel has been run down and is unkempt compared to 5 years ago. Pool didn't look like it had been cleaned in years with grime all around it. TV remote didn't work and room was less than average would have been better booking a Premier Inn
The hotel has been run down and is unkempt compared to 5 years ago. Pool didn't look like it had been cleaned in years with grime all around it. TV remote didn't work and room was less than average would have been better booking a Premier Inn
8
Mr Shachar
24 May 2025
·
Stayed 2 nights
The sauna was great. Breakfast was ok, but one morning it was 20 minutes late which could be problematic if you count on it to be on time. Staff is really lovely and helpful. I love this hotel
The sauna was great. Breakfast was ok, but one morning it was 20 minutes late which could be problematic if you count on it to be on time. Staff is really lovely and helpful. I love this hotel
2
Miss
29 Dec 2022
·
Stayed 2 nights
Changed room on arrival as the shower was leaking and the sewage bloked , second room the shower had no power , the maid did not cleaned our room as we haven\'t left to note outside the door to instruct for cleaning 😵, anywhere else we\'ve stayed the maid came to clean the room without us leaving the sign " COME CLEAN THE ROOM". The hotel itself it\'s very dated, very old stained carpets , old brown furniture around, the sauna wasn\'t functioning properly, the glass on the door was detached from the frame , so cold air was coming in. Breakfast was a completely disaster, the staff was running around like headless chickens, people queueing to get inside, tables full of food , cutlery and left overs from previous dinners . The food was not enough, empy food containers, guests waiting on another queue, no clean cutlery available, we\'ve used the fork to stir our coffee. A completely DISASTER!
Changed room on arrival as the shower was leaking and the sewage bloked , second room the shower had no power , the maid did not cleaned our room as we haven\'t left to note outside the door to instruct for cleaning 😵, anywhere else we\'ve stayed the maid came to clean the room without us leaving the sign " COME CLEAN THE ROOM". The hotel itself it\'s very dated, very old stained carpets , old brown furniture around, the sauna wasn\'t functioning properly, the glass on the door was detached from the frame , so cold air was coming in. Breakfast was a completely disaster, the staff was running around like headless chickens, people queueing to get inside, tables full of food , cutlery and left overs from previous dinners . The food was not enough, empy food containers, guests waiting on another queue, no clean cutlery available, we\'ve used the fork to stir our coffee. A completely DISASTER!
4
Malcolm
4 May 2025
·
Stayed 2 nights
I made reception aware on checking into my room that the radiator pipes were leaking and the radiator was on full blasting out heat when the outside temperature was 24c the room was more like 32c reception told me they would have it fixed the following morning but this did not happen spent 2 very uncomfortable nights not able to sleep due to the excessive temprature of the room unable to open windows because of insects and bugs given the hotels location there was no room service and the bar closed at 10.30 both nights bar food was only available if ordered by 8.30 there was no water in the room or mini fridge the only water available was from the bathroom and i was not sure if safe to drink breakfast was a very poor standard given the cost of 16.50 for a english offerings were served up in food bins with what appeared to be small gas canisters underneath in an attempt to keep the food warm nothing was particularly fresh and was of mass catering standard genrally the hotel was tatty and in need of some form of renovation cleanliness was an issue genrally throughout if rated on a star basis i wiuld rate it 2 although the price tarrifs are more like 4 whith nearby hotes with 4 stars charging in some 8nstances less would not stay again and impossible to recomend
I made reception aware on checking into my room that the radiator pipes were leaking and the radiator was on full blasting out heat when the outside temperature was 24c the room was more like 32c reception told me they would have it fixed the following morning but this did not happen spent 2 very uncomfortable nights not able to sleep due to the excessive temprature of the room unable to open windows because of insects and bugs given the hotels location there was no room service and the bar closed at 10.30 both nights bar food was only available if ordered by 8.30 there was no water in the room or mini fridge the only water available was from the bathroom and i was not sure if safe to drink breakfast was a very poor standard given the cost of 16.50 for a english offerings were served up in food bins with what appeared to be small gas canisters underneath in an attempt to keep the food warm nothing was particularly fresh and was of mass catering standard genrally the hotel was tatty and in need of some form of renovation cleanliness was an issue genrally throughout if rated on a star basis i wiuld rate it 2 although the price tarrifs are more like 4 whith nearby hotes with 4 stars charging in some 8nstances less would not stay again and impossible to recomend
8
Stephen
6 Apr 2025
·
Stayed 1 night
Had a lovely day out at the nearby zoo and this hotel was very convenient to be able to stay close by and enjoy a mini break. The staff and service was brilliant and really friendly. The hotel is a little tired in places but the room was clean, tidy and comfortable. Disappointed that the swimming pool was closed during our stay but it didn't affect our overall experience. Food in the restaurant was lovely and breakfast was also really good with lots to choose from. Would recommend
Had a lovely day out at the nearby zoo and this hotel was very convenient to be able to stay close by and enjoy a mini break. The staff and service was brilliant and really friendly. The hotel is a little tired in places but the room was clean, tidy and comfortable. Disappointed that the swimming pool was closed during our stay but it didn't affect our overall experience. Food in the restaurant was lovely and breakfast was also really good with lots to choose from. Would recommend
6
Neil
17 Dec 2022
·
Stayed 1 night
It was OK. But the corridors to the rooms were freezing. There was a tray of food discarded outside one of the rooms for a long time. The paint work on the doors are chipped. Some mould around bath. Advertised to have a swimming pool and gym. The environment around the pool was cold and uninviting. The gym is just a small room with 2 treadmills close to one another. Very poor gym. Room was comfortable and breakfast was good except the dining area was a bit cold.
It was OK. But the corridors to the rooms were freezing. There was a tray of food discarded outside one of the rooms for a long time. The paint work on the doors are chipped. Some mould around bath. Advertised to have a swimming pool and gym. The environment around the pool was cold and uninviting. The gym is just a small room with 2 treadmills close to one another. Very poor gym. Room was comfortable and breakfast was good except the dining area was a bit cold.
8
Teresa
21 Jul 2025
·
Stayed 1 night
Lovely location and the room was quiet apart from the plumbing. We stayed for 1 night, the room was adequate although bathroom had a bad smell of drains with no extractor fan. The bed was lumpy on one side. The swimming pool is tired looking but we enjoyed our swim. Friendly staff. We would stay here again. Thank you.
Lovely location and the room was quiet apart from the plumbing. We stayed for 1 night, the room was adequate although bathroom had a bad smell of drains with no extractor fan. The bed was lumpy on one side. The swimming pool is tired looking but we enjoyed our swim. Friendly staff. We would stay here again. Thank you.
6
Kevin
22 Feb 2024
·
Stayed 1 night
Gym & Pool was what attracted us to this night away, but it fell well short. The gym was out of order & when we looked in the gym 😞 there was 2 treadmills in a cupboard. This is not a gym! On the plus side the pool was nice and warm. Changing rooms had no showers. The rooms & hotel were a bit dated. Our room had a really small bathroom where you had to try & close the door to get to the sink and there was black mould around the bath. The show head kept falling down & on the plus side the bed was comfy. The breakfast was very poor. The bacon was like leather, beans like mushy beans where they were over cooked and a poor standard of sausage.
Gym & Pool was what attracted us to this night away, but it fell well short. The gym was out of order & when we looked in the gym 😞 there was 2 treadmills in a cupboard. This is not a gym! On the plus side the pool was nice and warm. Changing rooms had no showers. The rooms & hotel were a bit dated. Our room had a really small bathroom where you had to try & close the door to get to the sink and there was black mould around the bath. The show head kept falling down & on the plus side the bed was comfy. The breakfast was very poor. The bacon was like leather, beans like mushy beans where they were over cooked and a poor standard of sausage.
10
Richard
19 Mar 2024
·
Stayed 2 nights
Good welcome and quick check-in. Great staff, nice to have a decent bar and quality restaurant with a restaurant and a bar menu. Good breakfast. I’d been wanting to visit for a while and was very happy. Very good parking, not height restricted.
Good welcome and quick check-in. Great staff, nice to have a decent bar and quality restaurant with a restaurant and a bar menu. Good breakfast. I’d been wanting to visit for a while and was very happy. Very good parking, not height restricted.
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AI-generated summary based on recent guest reviews
Cleanliness
Feedback on cleanliness is mixed, with many reports of dusty or stained rooms, bathrooms with limescale and drainage issues, and housekeeping lapses. Some guests did find rooms clean or spotless.
Related guest reviews
4
Eric
2 Aug 2024
·
Stayed 1 night
Convenient for Marwell Zoo and Resort but although bedroom and bed were large and comfortable there was a lack of thorough cleaning and the bed sheet was stained, We had to request a replacement, which was dealt with promptly. Hospitality tray had obviously not been moved to clean surrounding surface as stains and crumbs all around it. Bathroom door and floor need a thorough scrub.
Convenient for Marwell Zoo and Resort but although bedroom and bed were large and comfortable there was a lack of thorough cleaning and the bed sheet was stained, We had to request a replacement, which was dealt with promptly. Hospitality tray had obviously not been moved to clean surrounding surface as stains and crumbs all around it. Bathroom door and floor need a thorough scrub.
8
Karen
20 Aug 2024
·
Stayed 1 night
A lovely hotel in a lovely setting Room and bathroom spotless and staff very friendly but I did have a couple of niggles
A lovely hotel in a lovely setting Room and bathroom spotless and staff very friendly but I did have a couple of niggles
2
Cindy
28 Jun 2025
·
Stayed 3 nights
The room was dirty, they never came to service the rooms, even after I reminded them that no one has come and we needed towels and there wasn’t any shampoo/ soap . The Internet was horrible. Rusty balconies, the whole place needs to be updated. Dirty utensils for tea/ coffee and dirty stained blankets. I complained and was told by the manager if I come again maybe I will get a discount at that time. Obviously I won’t be back.
The room was dirty, they never came to service the rooms, even after I reminded them that no one has come and we needed towels and there wasn’t any shampoo/ soap . The Internet was horrible. Rusty balconies, the whole place needs to be updated. Dirty utensils for tea/ coffee and dirty stained blankets. I complained and was told by the manager if I come again maybe I will get a discount at that time. Obviously I won’t be back.
4
Peter
21 Jul 2025
·
Stayed 1 night
We really wanted to like this property but it really needs care and attention. I appreciate the property is old but it was looking very tired and worn out. The carpets in the communal areas looked tired as did the decor. Unfortunately are room was not as clean as one would expect, particularly for the price paid. Hair on the floor in the bathroom and the carpet could have done with a deep clean. The mattress on the bed was old too. The fried eggs in the breakfast buffet were also cold. At check out we pointed out the issues with the room and that in general the property could do with some love. They heard our concerns but I felt our feedback wasn't going to go anywhere or help to make change. Perhaps the staff are resigned to how the property is which is a shame as it wouldn't take much to improve things a lot.
We really wanted to like this property but it really needs care and attention. I appreciate the property is old but it was looking very tired and worn out. The carpets in the communal areas looked tired as did the decor. Unfortunately are room was not as clean as one would expect, particularly for the price paid. Hair on the floor in the bathroom and the carpet could have done with a deep clean. The mattress on the bed was old too. The fried eggs in the breakfast buffet were also cold. At check out we pointed out the issues with the room and that in general the property could do with some love. They heard our concerns but I felt our feedback wasn't going to go anywhere or help to make change. Perhaps the staff are resigned to how the property is which is a shame as it wouldn't take much to improve things a lot.
6
Timothy
26 Jan 2025
·
Stayed 1 night
Cleanliness was well below par, the decor and furniture were dated and showing signs of plenty of previous use. Disappointed that it had not been maintained as it ought to have been.
Cleanliness was well below par, the decor and furniture were dated and showing signs of plenty of previous use. Disappointed that it had not been maintained as it ought to have been.
10
Ann
24 Jun 2025
·
Stayed 2 nights
Friendly welcome and excellent service. Room spotless and comfortable.
Friendly welcome and excellent service. Room spotless and comfortable.
4
Paul
11 Sept 2025
·
Stayed 1 night
The hotel it self is lovely but the poor condition of my room was terrible. It hadn’t been cleaned not hoovered or dusted their was stains on the walls the room was in very poor condition. The bathroom was terrible no plug for the bath shower head was covered in lime scale none of the taps had been wiped. It’s was very disappointing as this was ment to be a special trip as it was our wedding anniversary and had an animal experience book in the zoo. To be honest to leave a nice clean home and pay for a room that was in that state was shocking. If the management was to spend some money in sorting out them poor standard they have let in fall into the hotel would be amazing. Seems like money could be more important than the standard of the hotel. The big question is why have management left it to get in this state ?
The hotel it self is lovely but the poor condition of my room was terrible. It hadn’t been cleaned not hoovered or dusted their was stains on the walls the room was in very poor condition. The bathroom was terrible no plug for the bath shower head was covered in lime scale none of the taps had been wiped. It’s was very disappointing as this was ment to be a special trip as it was our wedding anniversary and had an animal experience book in the zoo. To be honest to leave a nice clean home and pay for a room that was in that state was shocking. If the management was to spend some money in sorting out them poor standard they have let in fall into the hotel would be amazing. Seems like money could be more important than the standard of the hotel. The big question is why have management left it to get in this state ?
6
Bekah
24 Aug 2025
·
Stayed 1 night
Great location for visiting Marwell Zoo. However, the hotel desperately needs a refurb. The room was dirty and needed updating - the bathroom countertop was rotten and falling apart, the toilet bowl was stained, the radiator was rusty, walls marked, etc, etc. Quite dressing really. It was definitely overpriced for the quality of accommodation provided. The breakfast was also very basic and overpriced for what was provided, especially £10 for a toddler who just ate some weetabix. The hotel has so much potential. Please please do a total update.
Great location for visiting Marwell Zoo. However, the hotel desperately needs a refurb. The room was dirty and needed updating - the bathroom countertop was rotten and falling apart, the toilet bowl was stained, the radiator was rusty, walls marked, etc, etc. Quite dressing really. It was definitely overpriced for the quality of accommodation provided. The breakfast was also very basic and overpriced for what was provided, especially £10 for a toddler who just ate some weetabix. The hotel has so much potential. Please please do a total update.
6
Gloria
15 Jun 2025
·
Stayed 1 night
It was ok for a night stop off, but the bathroom was not very clean, dirt and timescale around the taps bath wasn't cleaned properly, hotel was a little bit shabby, all the glass windows needed a good clean. Dirt, and cobwebs inside and out. Chairs in the dinning hall were really dirty, not the right kind of chair to have with children. All bedding and towels very clean. Staff very helpful.
It was ok for a night stop off, but the bathroom was not very clean, dirt and timescale around the taps bath wasn't cleaned properly, hotel was a little bit shabby, all the glass windows needed a good clean. Dirt, and cobwebs inside and out. Chairs in the dinning hall were really dirty, not the right kind of chair to have with children. All bedding and towels very clean. Staff very helpful.
6
ken
15 Nov 2023
·
Stayed 4 nights
Whilst well placed in its woodland position the fa bric of the building is in need of refurbishment . Our room was extremely tired looking as was the bathroom. The public areas too could do with a little brightening. My main observation was that housekeeping standards were very poor. We found our bed very poorly made including sequins from previous use on the duvet cover. Our bedroom floor was not hoovered at any time during our 4 night stay. Reception staff and restaurant staffvery good and deserve a better work environment. Price was fair for a three star but some areas sadly lacking for that rating
Whilst well placed in its woodland position the fa bric of the building is in need of refurbishment . Our room was extremely tired looking as was the bathroom. The public areas too could do with a little brightening. My main observation was that housekeeping standards were very poor. We found our bed very poorly made including sequins from previous use on the duvet cover. Our bedroom floor was not hoovered at any time during our 4 night stay. Reception staff and restaurant staffvery good and deserve a better work environment. Price was fair for a three star but some areas sadly lacking for that rating
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AI-generated summary based on recent guest reviews
Rooms
Rooms are generally spacious and quiet in a woodland setting, but decor feels dated and comfort varies. Recurrent issues include sagging or overly soft mattresses, weak showers, temperature extremes with no air conditioning, shared balcony design concerns, and unreliable in-room Wi-Fi.
Related guest reviews
6
Mike
11 Oct 2024
·
Stayed 1 night
It was second time staying here and I think it is time some money was spent on the place. They seem understaffed as it took an age to get checked in. My room was ok but the mattress was like concrete and the pillows quite the opposite leading to a sore neck in the morning. I took it upon myself to clean the fan they had in the room which was a good thing as it was filthy and I can only imagine was sort of dust would have been thrust my way if I had not cleaned it. Evening dining was ok but the value for money left a lot to be desired with lackluster garlic bread, quite a greasy cheeseburger and a bland tarte only saved by the accompanying sorbet. Breakfast was a better experience to get the day off to a good start. The hotel looks quite tired with freezing corridors between the lobby and rooms.
It was second time staying here and I think it is time some money was spent on the place. They seem understaffed as it took an age to get checked in. My room was ok but the mattress was like concrete and the pillows quite the opposite leading to a sore neck in the morning. I took it upon myself to clean the fan they had in the room which was a good thing as it was filthy and I can only imagine was sort of dust would have been thrust my way if I had not cleaned it. Evening dining was ok but the value for money left a lot to be desired with lackluster garlic bread, quite a greasy cheeseburger and a bland tarte only saved by the accompanying sorbet. Breakfast was a better experience to get the day off to a good start. The hotel looks quite tired with freezing corridors between the lobby and rooms.
6
Hugo
3 Jul 2025
·
Stayed 1 night
Negatives: Stayed in a very hot day in July. There was no AC in the room or anywhere else in the hotel, only a very weak fan. Was sweating like a pig the whole stay. Unable to connect to the hotel Wi-Fi. Not able to call reception, no phones in the room. Positives: Friendly staff, interesting building layout and spacious room.
Negatives: Stayed in a very hot day in July. There was no AC in the room or anywhere else in the hotel, only a very weak fan. Was sweating like a pig the whole stay. Unable to connect to the hotel Wi-Fi. Not able to call reception, no phones in the room. Positives: Friendly staff, interesting building layout and spacious room.
6
Suwayne
13 Aug 2025
·
Stayed 1 night
They were strict on check in being 3pm yet when I went to the desk at 3pm they were having issues.It is good they have a restaurant on property and the food is good.The wifi is absolute garbageeeeeeeee in the room.The wifi seems to only work well in the lobby area.The only proper customer service I experienced was at the restaurant.
They were strict on check in being 3pm yet when I went to the desk at 3pm they were having issues.It is good they have a restaurant on property and the food is good.The wifi is absolute garbageeeeeeeee in the room.The wifi seems to only work well in the lobby area.The only proper customer service I experienced was at the restaurant.
8
Deborah
9 Dec 2025
·
Stayed 1 night
Room was a good size and was clean. Hotel did feel cold in wooden corridors and bathroom.
Room was a good size and was clean. Hotel did feel cold in wooden corridors and bathroom.
4
Robert
15 Aug 2025
·
Stayed 1 night
Uncomfortable bed with dip when lying down. Bar closed and no food available when checked in just before 11pm. Bathroom in need of modernisation, shower over the bath had poor water pressure, shower curtain didn’t fully reach the bath. Hot room when arrived and no aircon, unable to leave the room patio door open as this leads to a shared balcony with no room security. Basic breakfast on offer, quality of the food was cheap but plentiful, coffee on offer was instant and dispensed from a pump flask!
Uncomfortable bed with dip when lying down. Bar closed and no food available when checked in just before 11pm. Bathroom in need of modernisation, shower over the bath had poor water pressure, shower curtain didn’t fully reach the bath. Hot room when arrived and no aircon, unable to leave the room patio door open as this leads to a shared balcony with no room security. Basic breakfast on offer, quality of the food was cheap but plentiful, coffee on offer was instant and dispensed from a pump flask!
6
Stan
27 Jun 2024
·
Stayed 2 nights
Television didn’t work. Internet was restricted to one user at a time and was not secure. No air conditioning throughout property. Room was good and quiet. Would not return to this hotel.
Television didn’t work. Internet was restricted to one user at a time and was not secure. No air conditioning throughout property. Room was good and quiet. Would not return to this hotel.
10
Tara
18 Dec 2025
·
Stayed 2 nights
Nice big room, good amenities
Nice big room, good amenities
6
Kathleen
21 Dec 2025
·
Stayed 3 nights
Food items missing from breakfast buffet on first morning.On our last morning (today),we were instructed to sit in a place we didn’t want to,but the position we wished to be seated wasn’t occupied or shown to be reserved.We’d sat in that area the previous 2 mornings without a problem Asked to have tea & milk replenished in our room ,but still hadn’t been done on our return in the evening.I complained about state of bed mattress,It was damaged & sunken,I had to put a pillow over the depression.Still not comfy & it affected my sleep.Told that all the mattresses were in the process of being replaced but shouldn’t really get to that stage of affecting guests comfort.
Food items missing from breakfast buffet on first morning.On our last morning (today),we were instructed to sit in a place we didn’t want to,but the position we wished to be seated wasn’t occupied or shown to be reserved.We’d sat in that area the previous 2 mornings without a problem Asked to have tea & milk replenished in our room ,but still hadn’t been done on our return in the evening.I complained about state of bed mattress,It was damaged & sunken,I had to put a pillow over the depression.Still not comfy & it affected my sleep.Told that all the mattresses were in the process of being replaced but shouldn’t really get to that stage of affecting guests comfort.
4
Diane
11 Aug 2025
·
Stayed 2 nights
Check in asked questions about taxi reception had no idea the girl very polite but poorly informed about general info. Breakfast was cold and poor as food kept running out as no one checking it so people had to keep asking them to refill, they ran out of fruit an white bread and still had another hour breakfast service to go Came back in evening and asked for cocktail but could not as no ice for drinks as machine broke then a satalight went down so problem with tvs. The room was really lovely but out side of balcony doors it was grating running along all the rooms which you could stand on as fire exit aswell but did not feel safe as anyone could walk to your room.
Check in asked questions about taxi reception had no idea the girl very polite but poorly informed about general info. Breakfast was cold and poor as food kept running out as no one checking it so people had to keep asking them to refill, they ran out of fruit an white bread and still had another hour breakfast service to go Came back in evening and asked for cocktail but could not as no ice for drinks as machine broke then a satalight went down so problem with tvs. The room was really lovely but out side of balcony doors it was grating running along all the rooms which you could stand on as fire exit aswell but did not feel safe as anyone could walk to your room.
8
Leonie
30 Jan 2023
·
Stayed 2 nights
staff were helpful and friendly. food was better than expected from the previous reviews. rooms were warm and comfortable and clean. not hotel fault but a rowdy family group arrived with no respect for others staying and was noisy, there isnt much sound proofing in rooms and could hear conversations ect through the rooms next door. we were moved to a better and quiter room but shame had to move for only a 2 night stay.
staff were helpful and friendly. food was better than expected from the previous reviews. rooms were warm and comfortable and clean. not hotel fault but a rowdy family group arrived with no respect for others staying and was noisy, there isnt much sound proofing in rooms and could hear conversations ect through the rooms next door. we were moved to a better and quiter room but shame had to move for only a 2 night stay.
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AI-generated summary based on recent guest reviews
Service
Staff are frequently praised as friendly and helpful, with some going above and beyond. However, service speed and responsiveness can be inconsistent, with slow restaurant/bar service, occasional check-in delays, and mixed handling of issues.
Related guest reviews
8
Joanna
2 Nov 2025
·
Stayed 1 night
Staff very friendly. Room i itially cold but out heater on and fine. Corridors cold but communal areas ok.
Staff very friendly. Room i itially cold but out heater on and fine. Corridors cold but communal areas ok.
8
Gary
22 Aug 2025
·
Stayed 1 night
Really good staff . Very helpful
Really good staff . Very helpful
10
ramona
12 Dec 2025
·
Stayed 1 night
we were made feel very welcome by our receptionist Ruby She went over and above to make sure that everything about our trip flowed smoothly. We had dinner in the restaurant it was excellent ...cooked to perfection
we were made feel very welcome by our receptionist Ruby She went over and above to make sure that everything about our trip flowed smoothly. We had dinner in the restaurant it was excellent ...cooked to perfection
2
Vaishak
14 Dec 2025
·
Stayed 1 night
My experience with this hotel has been really bad. I did a check-in on Dec 11th evening. 1. The receptionist has an attitude which makes us feel that I'm at service for her. 2. I booked a "Executive Double Room, 1 King Bed" which provides "1 King Bed" rated at £81. The Hotel provided me a "Superior Triple Room" which had a "1 Double Bed and 1 Single Bed" which was rated at £67. If I paid extra for a King size bed, the comment from the receptionist and hotel is that "While the room categories differ in features, the sleeping comfort and bed dimensions remain consistent across both types." I clearly don't understand the statement. Why will I take up a double bed instead of King bed when extra payment was done for it. 3. The washbasin sink floods with water after a morning brush. 4. Next room kids make noise even at 2 am. Some of the pros - 1. Good location. 2. Above average breakfast. 3. Easy access to Marwell zoo. 4. Plenty of car park space.
My experience with this hotel has been really bad. I did a check-in on Dec 11th evening. 1. The receptionist has an attitude which makes us feel that I'm at service for her. 2. I booked a "Executive Double Room, 1 King Bed" which provides "1 King Bed" rated at £81. The Hotel provided me a "Superior Triple Room" which had a "1 Double Bed and 1 Single Bed" which was rated at £67. If I paid extra for a King size bed, the comment from the receptionist and hotel is that "While the room categories differ in features, the sleeping comfort and bed dimensions remain consistent across both types." I clearly don't understand the statement. Why will I take up a double bed instead of King bed when extra payment was done for it. 3. The washbasin sink floods with water after a morning brush. 4. Next room kids make noise even at 2 am. Some of the pros - 1. Good location. 2. Above average breakfast. 3. Easy access to Marwell zoo. 4. Plenty of car park space.
10
Allan
18 Jun 2025
·
Stayed 2 nights
Very friendly and welcoming hotel - food and service good - would recommend. Lovely setting
Very friendly and welcoming hotel - food and service good - would recommend. Lovely setting
8
Karen
6 May 2025
·
Stayed 1 night
Room looked very tired and was cold upon arrival However an electric heater was available in the room. Member of staff was immediately attentive when advised of noise from water pipes in next room. Issue was resolved promptly. Very quiet in the restaurant; food was good.
Room looked very tired and was cold upon arrival However an electric heater was available in the room. Member of staff was immediately attentive when advised of noise from water pipes in next room. Issue was resolved promptly. Very quiet in the restaurant; food was good.
10
Ann
24 Jun 2025
·
Stayed 2 nights
Friendly welcome and excellent service. Room spotless and comfortable.
Friendly welcome and excellent service. Room spotless and comfortable.
8
EDWARD
18 Jul 2023
·
Stayed 2 nights
Staff lovely. Two evening meals and had to wait 30-45mins to get our drinks or first course.Staff apologetic but maybe understaffed
Staff lovely. Two evening meals and had to wait 30-45mins to get our drinks or first course.Staff apologetic but maybe understaffed
10
Jenny
27 Oct 2025
·
Stayed 1 night
Lovely staff, clean and comfortable room great parking
Lovely staff, clean and comfortable room great parking
6
Ajay
17 Jul 2025
·
Stayed 2 nights
We booked this hotel mainly for its location, as it’s just a 5-minute walk from Marwell Zoo — perfect for our daughter’s visit. The rooms were nice, and the surroundings are beautiful, with lots of greenery and trees that make you feel like you’re in the middle of a forest. However, the check-in experience was disappointing. The lady at the front desk in the evening was not friendly at all — no smile, no warmth, it honestly felt unwelcoming. On the bright side, the rest of the staff were pleasant. The team handling breakfast were friendly and made us feel welcome. Breakfast itself was decent. We did have an issue with a rusted water kettle in the room, but it was replaced after we raised a complaint. Overall, the stay was okay for the purpose of visiting the zoo, but the hospitality at check-in definitely needs improvement.
We booked this hotel mainly for its location, as it’s just a 5-minute walk from Marwell Zoo — perfect for our daughter’s visit. The rooms were nice, and the surroundings are beautiful, with lots of greenery and trees that make you feel like you’re in the middle of a forest. However, the check-in experience was disappointing. The lady at the front desk in the evening was not friendly at all — no smile, no warmth, it honestly felt unwelcoming. On the bright side, the rest of the staff were pleasant. The team handling breakfast were friendly and made us feel welcome. Breakfast itself was decent. We did have an issue with a rusted water kettle in the room, but it was replaced after we raised a complaint. Overall, the stay was okay for the purpose of visiting the zoo, but the hospitality at check-in definitely needs improvement.
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AI-generated summary based on recent guest reviews
Location
Set beside Marwell Zoo in peaceful woodland, the location is convenient for zoo visits and events. Ample free parking and access to Southampton/Portsmouth routes are positives, though it is not a central base.
Related guest reviews
10
Kate
28 Oct 2024
·
Stayed 2 nights
Such a cute hotel, really friendly and ample free parking. Situated next to the zoo, the area is quiet, relaxed and safe. I will definitely stay here again.
Such a cute hotel, really friendly and ample free parking. Situated next to the zoo, the area is quiet, relaxed and safe. I will definitely stay here again.
2
Vaishak
14 Dec 2025
·
Stayed 1 night
My experience with this hotel has been really bad. I did a check-in on Dec 11th evening. 1. The receptionist has an attitude which makes us feel that I'm at service for her. 2. I booked a "Executive Double Room, 1 King Bed" which provides "1 King Bed" rated at £81. The Hotel provided me a "Superior Triple Room" which had a "1 Double Bed and 1 Single Bed" which was rated at £67. If I paid extra for a King size bed, the comment from the receptionist and hotel is that "While the room categories differ in features, the sleeping comfort and bed dimensions remain consistent across both types." I clearly don't understand the statement. Why will I take up a double bed instead of King bed when extra payment was done for it. 3. The washbasin sink floods with water after a morning brush. 4. Next room kids make noise even at 2 am. Some of the pros - 1. Good location. 2. Above average breakfast. 3. Easy access to Marwell zoo. 4. Plenty of car park space.
My experience with this hotel has been really bad. I did a check-in on Dec 11th evening. 1. The receptionist has an attitude which makes us feel that I'm at service for her. 2. I booked a "Executive Double Room, 1 King Bed" which provides "1 King Bed" rated at £81. The Hotel provided me a "Superior Triple Room" which had a "1 Double Bed and 1 Single Bed" which was rated at £67. If I paid extra for a King size bed, the comment from the receptionist and hotel is that "While the room categories differ in features, the sleeping comfort and bed dimensions remain consistent across both types." I clearly don't understand the statement. Why will I take up a double bed instead of King bed when extra payment was done for it. 3. The washbasin sink floods with water after a morning brush. 4. Next room kids make noise even at 2 am. Some of the pros - 1. Good location. 2. Above average breakfast. 3. Easy access to Marwell zoo. 4. Plenty of car park space.
10
Helen
13 Sept 2025
·
Stayed 1 night
Unusual property, perfect location next to Marwell zoo. Staff very attentive & helpful, especially the receptionist who checked us in. Swimming pool area a little dated, with dangerously slippery floor. Used restaurant for evening meal, food overpriced for what we had, also hot offerings at breakfast were cold
Unusual property, perfect location next to Marwell zoo. Staff very attentive & helpful, especially the receptionist who checked us in. Swimming pool area a little dated, with dangerously slippery floor. Used restaurant for evening meal, food overpriced for what we had, also hot offerings at breakfast were cold
10
Laurika
6 Feb 2024
·
Stayed 1 night
Was a beautiful location, out in the countryside.
Was a beautiful location, out in the countryside.
10
Liz
12 Jul 2024
·
Stayed 1 night
Booked last minute as a stop over pre Portsmouth ferry. Very reasonable price and despite some reviews was a peaceful little sanctuary surrounded by woodlands Arriving late and leaving early, we didn’t get chance to use the leisure facilities, but would happily go again for a couple of night nights relaxing
Booked last minute as a stop over pre Portsmouth ferry. Very reasonable price and despite some reviews was a peaceful little sanctuary surrounded by woodlands Arriving late and leaving early, we didn’t get chance to use the leisure facilities, but would happily go again for a couple of night nights relaxing
8
Trevor
4 Jan 2023
·
Stayed 4 nights
We chose this hotel as it is dog friendly (we saw other dogs but didn't hear them at night), had a pool and was conveniently located. The rooms were good as a base, but clearly a bit tired - you get what you pay for. Front desk service was helpful and friendly, but room servicing could have been a bit better (no bedding changes despite our duvet getting a bit muddy on day 2). Overall a solid option for the money and great for those with dogs - although note that they can't come into the dining area, which is understandable. Other pubs nearby do allow dogs.
We chose this hotel as it is dog friendly (we saw other dogs but didn't hear them at night), had a pool and was conveniently located. The rooms were good as a base, but clearly a bit tired - you get what you pay for. Front desk service was helpful and friendly, but room servicing could have been a bit better (no bedding changes despite our duvet getting a bit muddy on day 2). Overall a solid option for the money and great for those with dogs - although note that they can't come into the dining area, which is understandable. Other pubs nearby do allow dogs.
10
Kate
10 Mar 2025
·
Stayed 3 nights
This is our second stay at the Marwell Hotel Winchester. Even with a wedding in the main building, there was no noise in the rooms - superb planning :-) a 10 minute drive into Winchester, plenty of parking without any issues, a lovely pool for a morning swim. Friendly helpful staff.
This is our second stay at the Marwell Hotel Winchester. Even with a wedding in the main building, there was no noise in the rooms - superb planning :-) a 10 minute drive into Winchester, plenty of parking without any issues, a lovely pool for a morning swim. Friendly helpful staff.
8
Marc
8 Oct 2024
·
Stayed 1 night
Convenient for Southampton docks. Good breakfast. Didn't use the pool.
Convenient for Southampton docks. Good breakfast. Didn't use the pool.
8
heather
4 Aug 2023
·
Stayed 2 nights
Set in woodland but no wildlife to be seen. Somewhere to take a walk outside would have been appreciated. Friendly staff and accommodation was good value for money. Would stay again.
Set in woodland but no wildlife to be seen. Somewhere to take a walk outside would have been appreciated. Friendly staff and accommodation was good value for money. Would stay again.
8
Gareth
13 Aug 2025
·
Stayed 2 nights
Two night stay at Marwell Zoo.Nice 'safari' style hotel situated right next to the Zoo. Plenty of convenient parking and quite an unusual hotel but also very nice. Pleasant comfortable room and bar area. Nice but unexceptional breakfast, but overall very good value!
Two night stay at Marwell Zoo.Nice 'safari' style hotel situated right next to the Zoo. Plenty of convenient parking and quite an unusual hotel but also very nice. Pleasant comfortable room and bar area. Nice but unexceptional breakfast, but overall very good value!
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AI-generated summary based on recent guest reviews
Dining
Food feedback is mixed: several guests enjoyed well-cooked dinners and decent breakfasts, but many report slow service, limited or poorly replenished buffet items, cold or basic hot options, and prices that feel high for the quality.
Related guest reviews
10
ramona
12 Dec 2025
·
Stayed 1 night
we were made feel very welcome by our receptionist Ruby She went over and above to make sure that everything about our trip flowed smoothly. We had dinner in the restaurant it was excellent ...cooked to perfection
we were made feel very welcome by our receptionist Ruby She went over and above to make sure that everything about our trip flowed smoothly. We had dinner in the restaurant it was excellent ...cooked to perfection
8
Chris
25 May 2023
·
Stayed 1 night
We arrived and staff member on the desk was really helpful, check in was simple. Drinks at the bar reasonable on draft but costs on spirits are over priced. The evening meal we had was excellent, the price was as you'd expect for a themed location. Breakfast unfortunately let the whole experience down from my perspective, English Breakfast was largely cold, scrambled egg looked like it had been made for an age and not much on the plate at all. My wife asked for scrambled on toast only instead with the advertised salmon, she does not like fish. The dish came back with fresh toast but the same scrambled egg which smelt of the previously added salmon. Unfortunately we were on a time limit so no value in complaining. However there was plenty of option for continental breakfast. In conclusion I would definitely recommend the location to stay at and in general eat at, others may have had a better breakfasts experience.
We arrived and staff member on the desk was really helpful, check in was simple. Drinks at the bar reasonable on draft but costs on spirits are over priced. The evening meal we had was excellent, the price was as you'd expect for a themed location. Breakfast unfortunately let the whole experience down from my perspective, English Breakfast was largely cold, scrambled egg looked like it had been made for an age and not much on the plate at all. My wife asked for scrambled on toast only instead with the advertised salmon, she does not like fish. The dish came back with fresh toast but the same scrambled egg which smelt of the previously added salmon. Unfortunately we were on a time limit so no value in complaining. However there was plenty of option for continental breakfast. In conclusion I would definitely recommend the location to stay at and in general eat at, others may have had a better breakfasts experience.
4
Daren
3 Mar 2024
·
Stayed 1 night
Will not use again, dated decor in bad condition, bathroom was dirty and damaged, restaurant overpriced and service was terrible, £5 for a small bottle of beer,breakfast was cold and kept having to ask for plates and cutlery, when leaving was totally ignored when leaving key at desk
Will not use again, dated decor in bad condition, bathroom was dirty and damaged, restaurant overpriced and service was terrible, £5 for a small bottle of beer,breakfast was cold and kept having to ask for plates and cutlery, when leaving was totally ignored when leaving key at desk
6
Jane
7 Jun 2025
·
Stayed 1 night
It was an okay stay the property is a little tired the breakfast could have been replenished a bit more the sausages were over cooked or left for a long time the eggs were sitting in the heated tin for a long time so we’re almost cold we have had better
It was an okay stay the property is a little tired the breakfast could have been replenished a bit more the sausages were over cooked or left for a long time the eggs were sitting in the heated tin for a long time so we’re almost cold we have had better
10
Helen
13 Sept 2025
·
Stayed 1 night
Unusual property, perfect location next to Marwell zoo. Staff very attentive & helpful, especially the receptionist who checked us in. Swimming pool area a little dated, with dangerously slippery floor. Used restaurant for evening meal, food overpriced for what we had, also hot offerings at breakfast were cold
Unusual property, perfect location next to Marwell zoo. Staff very attentive & helpful, especially the receptionist who checked us in. Swimming pool area a little dated, with dangerously slippery floor. Used restaurant for evening meal, food overpriced for what we had, also hot offerings at breakfast were cold
6
Amanda
19 May 2024
·
Stayed 1 night
Nice location, room was comfortable. Hotel is very dated and dusty. Cobwebs in corridors, pool not clean. Restaurant was very very slow service.
Nice location, room was comfortable. Hotel is very dated and dusty. Cobwebs in corridors, pool not clean. Restaurant was very very slow service.
4
Malcolm
4 May 2025
·
Stayed 2 nights
I made reception aware on checking into my room that the radiator pipes were leaking and the radiator was on full blasting out heat when the outside temperature was 24c the room was more like 32c reception told me they would have it fixed the following morning but this did not happen spent 2 very uncomfortable nights not able to sleep due to the excessive temprature of the room unable to open windows because of insects and bugs given the hotels location there was no room service and the bar closed at 10.30 both nights bar food was only available if ordered by 8.30 there was no water in the room or mini fridge the only water available was from the bathroom and i was not sure if safe to drink breakfast was a very poor standard given the cost of 16.50 for a english offerings were served up in food bins with what appeared to be small gas canisters underneath in an attempt to keep the food warm nothing was particularly fresh and was of mass catering standard genrally the hotel was tatty and in need of some form of renovation cleanliness was an issue genrally throughout if rated on a star basis i wiuld rate it 2 although the price tarrifs are more like 4 whith nearby hotes with 4 stars charging in some 8nstances less would not stay again and impossible to recomend
I made reception aware on checking into my room that the radiator pipes were leaking and the radiator was on full blasting out heat when the outside temperature was 24c the room was more like 32c reception told me they would have it fixed the following morning but this did not happen spent 2 very uncomfortable nights not able to sleep due to the excessive temprature of the room unable to open windows because of insects and bugs given the hotels location there was no room service and the bar closed at 10.30 both nights bar food was only available if ordered by 8.30 there was no water in the room or mini fridge the only water available was from the bathroom and i was not sure if safe to drink breakfast was a very poor standard given the cost of 16.50 for a english offerings were served up in food bins with what appeared to be small gas canisters underneath in an attempt to keep the food warm nothing was particularly fresh and was of mass catering standard genrally the hotel was tatty and in need of some form of renovation cleanliness was an issue genrally throughout if rated on a star basis i wiuld rate it 2 although the price tarrifs are more like 4 whith nearby hotes with 4 stars charging in some 8nstances less would not stay again and impossible to recomend
6
Rob
25 Sept 2025
·
Stayed 2 nights
Car parking was . Restaurant service good have been better. Food was not good and not worth the money
Car parking was . Restaurant service good have been better. Food was not good and not worth the money
8
Irene
2 Oct 2025
·
Stayed 1 night
The parking was good, the bar was good, my disappointment was I wanted 1slice of toast and a cup of coffee, I take meds in the morning and can only eat minimally, they said I had to pay £10.80 p that was the cheapest on the breakfast menu, I declined and went elsewhere,
The parking was good, the bar was good, my disappointment was I wanted 1slice of toast and a cup of coffee, I take meds in the morning and can only eat minimally, they said I had to pay £10.80 p that was the cheapest on the breakfast menu, I declined and went elsewhere,
8
Gareth
13 Aug 2025
·
Stayed 2 nights
Two night stay at Marwell Zoo.Nice 'safari' style hotel situated right next to the Zoo. Plenty of convenient parking and quite an unusual hotel but also very nice. Pleasant comfortable room and bar area. Nice but unexceptional breakfast, but overall very good value!
Two night stay at Marwell Zoo.Nice 'safari' style hotel situated right next to the Zoo. Plenty of convenient parking and quite an unusual hotel but also very nice. Pleasant comfortable room and bar area. Nice but unexceptional breakfast, but overall very good value!
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AI-generated summary based on recent guest reviews
8
Carol
3 weeks ago
·
Stayed 2 nights
Went for a wedding and the areas where the wedding was were lovely, beautifully decorated. Food and drinks at wedding were great Nice dinner in restaurant on arrival night. Good bar service Breakfast was good Rooms were ok, no amenties really, we had two bottles hand soap, nothing else. Luckily we did have a fan,
Went for a wedding and the areas where the wedding was were lovely, beautifully decorated. Food and drinks at wedding were great Nice dinner in restaurant on arrival night. Good bar service Breakfast was good Rooms were ok, no amenties really, we had two bottles hand soap, nothing else. Luckily we did have a fan,
6
Helen
4 weeks ago
·
Stayed 1 night
Notified after booking that leisure facilities were shut - disappointment . Venue parking fine. Room was ok , but no air con which is disappointing for such a venue- although a fan was supplied. Slept ok , bed was comfy and room clean. Breakfast advertised as available from 0700 - arrived at 0705 to no staff and minimal provision of continental breakfast . Sat myself down and sorted a basic breakfast , 20 mins before staff came out and started to bring out cooked items. only items available at 0730 scrambled eggs and hash brown! bit more disappointment before i left . All in not a great stay - adequate sleep but rest of experience .......disappointing !! Didnt seem to care much....
Notified after booking that leisure facilities were shut - disappointment . Venue parking fine. Room was ok , but no air con which is disappointing for such a venue- although a fan was supplied. Slept ok , bed was comfy and room clean. Breakfast advertised as available from 0700 - arrived at 0705 to no staff and minimal provision of continental breakfast . Sat myself down and sorted a basic breakfast , 20 mins before staff came out and started to bring out cooked items. only items available at 0730 scrambled eggs and hash brown! bit more disappointment before i left . All in not a great stay - adequate sleep but rest of experience .......disappointing !! Didnt seem to care much....
8
Paul
4 weeks ago
·
Stayed 2 nights
......
......
4
Gary
4 Aug 2026
·
Stayed 2 nights
Although our room was beautifully clean, the rest of the hotel was in a shocking state. There was construction work taking place in our section of the hotel, and hotel benches were used as barriers, with safety signage propped up on the benches. We were not informed that any construction/renovation work was taking place. I was charged £45 for my dog (initially reception requested £45 per day— to which I protested) apparently for cleaning of the room. This money would be better spent cleaning the very dirty carpets throughout the hotel, and especially in the dining hall, where the carpets are visibly soiled everywhere. We had brought our bathing costumes along, looking forward to a swim in the hotel pool, but the pool is no longer in use, despite this being an advertised feature of the hotel on the website. Again, we were not informed of the pool closure. Breakfast was poor, with no fruit selection and no sausages, despite it being advertised as a Full English Breakfast. Our room was very hot, and so we needed to leave the balcony door open and the curtain drawn, however, there was an emergency light right outside, which lit up the room like daylight all night long. All in all, a very disappointing stay, and we will definitely not be back!
Although our room was beautifully clean, the rest of the hotel was in a shocking state. There was construction work taking place in our section of the hotel, and hotel benches were used as barriers, with safety signage propped up on the benches. We were not informed that any construction/renovation work was taking place. I was charged £45 for my dog (initially reception requested £45 per day— to which I protested) apparently for cleaning of the room. This money would be better spent cleaning the very dirty carpets throughout the hotel, and especially in the dining hall, where the carpets are visibly soiled everywhere. We had brought our bathing costumes along, looking forward to a swim in the hotel pool, but the pool is no longer in use, despite this being an advertised feature of the hotel on the website. Again, we were not informed of the pool closure. Breakfast was poor, with no fruit selection and no sausages, despite it being advertised as a Full English Breakfast. Our room was very hot, and so we needed to leave the balcony door open and the curtain drawn, however, there was an emergency light right outside, which lit up the room like daylight all night long. All in all, a very disappointing stay, and we will definitely not be back!
8
Pauline
31 Jul 2026
·
Stayed 1 night
Staff very helpful
Staff very helpful
FAQs about Marwell Hotel Winchester South
Is parking available at the property?
Yes, free self-parking is available on-site.
What type of breakfast is offered and what are the serving hours?
English breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:30 AM to 10:30 AM for a fee of approximately GBP 14.50 for adults and GBP 10 for children.
Does the property allow pets?
Yes, pets are allowed with a fee of GBP 10.00 per pet, per night. Service animals are exempt from fees.
What are the standard check-in and check-out times?
Check-in time is at 3:00 PM and check-out time is at 11:00 AM. Early or late check-in/check-out may be available upon request and could incur additional charges.
What accessibility features are available for guests with disabilities?
The property offers limited wheelchair accessibility, including step-free entrances and wheelchair-accessible facilities in public areas. However, specific features may vary, and guests are encouraged to inquire directly for detailed information.
What is the location of the property in relation to key landmarks?
The hotel is located in Winchester, just a 1-minute drive from Marwell Zoo and 8 minutes from South Downs National Park. It is approximately 7.7 miles from Winchester Cathedral and 8 miles from the University of Southampton.
Does the property have a swimming pool?
Yes, there is an outdoor heated pool available. However, the indoor pool and sauna are closed on Mondays, Tuesdays, Wednesdays, Thursdays, and Sundays.
What are the policies for guests staying with children?
Children are welcome at the property, and kids can stay for free up to a certain age, though specific age limits are not provided.
What are the policies regarding extra beds and cribs?
The property does not specify the availability of extra beds or cribs. Guests are encouraged to contact the property directly for any requests regarding additional sleeping arrangements.
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Instant AI responses are based on hotel information
Prices for upcoming dates
September 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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October 2026
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-09-04: 167.5651247558594USD
- 2026-09-05: 202.23756489257812USD
- 2026-09-06: 74.0924589767456USD
- 2026-09-07: 99.39872806396484USD
- 2026-09-08: 168.6445802734375USD
- 2026-09-09: 165.1925271789551USD
- 2026-09-10: 120.74080876312256USD
- 2026-09-11: 123.11481520385742USD
- 2026-09-12: 141.87409407043458USD
- 2026-09-13: 86.77445750732421USD
- 2026-09-14: 106.31045452270507USD
- 2026-09-15: 113.24317216644287USD
- 2026-09-16: 103.71527418212891USD
- 2026-09-17: 84.73819737243652USD
- 2026-09-18: 125.88317946624755USD
- 2026-09-19: 150.47046723937987USD
- 2026-09-20: 67.47199960861207USD
- 2026-09-21: 71.11154678268433USD
- 2026-09-22: 85.94961646881103USD
- 2026-09-23: 97.00034562072754USD
- 2026-09-24: 87.42259689483643USD
- 2026-09-25: 134.32210545654297USD
- 2026-09-26: NO DATA
- 2026-09-27: 68.01255141983032USD
- 2026-09-28: 77.20982273406982USD
- 2026-09-29: 97.2889943511963USD
- 2026-09-30: 95.69357568359375USD
- 2026-10-01: 77.20982273406982USD
- 2026-10-02: 129.77988416290282USD
- 2026-10-03: 151.43611491394043USD
- 2026-10-04: 61.96151228027344USD
- 2026-10-05: 85.9168936126709USD
- 2026-10-06: 97.2889943511963USD
- 2026-10-07: 97.81642334899902USD
- 2026-10-08: 86.11581809692383USD
- 2026-10-09: 142.39365469665526USD
- 2026-10-10: 144.06254694213868USD
- 2026-10-11: 69.45515266571044USD
- 2026-10-12: 89.19524886016846USD
- 2026-10-13: 97.40112750701904USD
- 2026-10-14: 99.1002793121338USD
- 2026-10-15: 89.19524886016846USD
- 2026-10-16: 129.13520933990478USD
- 2026-10-17: 137.8905891845703USD
- 2026-10-18: 68.62547807235718USD
- 2026-10-19: 88.73548076934814USD
- 2026-10-20: 112.15373055114746USD
- 2026-10-21: 109.11525430755616USD
- 2026-10-22: 68.65575535354614USD
- 2026-10-23: 107.01894467468261USD
- 2026-10-24: 117.09405777587891USD
- 2026-10-25: 64.48764500198364USD
- 2026-10-26: 78.04343594360351USD
- 2026-10-27: 85.96483928680419USD
- 2026-10-28: 88.71023641052246USD
- 2026-10-29: 69.45515266571044USD
- 2026-10-30: 89.19524886016846USD
- 2026-10-31: 100.12976003723145USD
- 2026-11-01: 69.20527870330811USD
- 2026-11-02: 69.20527870330811USD
- 2026-11-03: 85.13728684997558USD
- 2026-11-04: 80.79747232666016USD
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Guests arriving outside of check-in hours must contact the property.
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Guests must contact this property in advance to reserve high chair and access to the heated pool
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a fire extinguisher
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- Only registered guests are allowed in the guestrooms.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
- Fee for English breakfast: approximately GBP 14.50 for adults and GBP 10 for children
- Pet fee: GBP 10.00 per pet, per night
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Restaurant
Non-smoking rooms
Room service
Banquet facilities
Golf course (nearby)
Activities
Golf course (nearby)
Outdoor Furniture
Services
Banquet facilities
24-Hour Front Desk
Parking
Parking
Free parking
Parking Onsite
General
Room service
Restaurant
Non-smoking rooms
Snack Bar/Deli
Wheelchair Accessible (Limited)
Internet
Free wi-fi