Name: Hotel Berchielli
Address: Lungarno Acciaiuoli, 14, Florence, Italy, Florence, Tuscany, IT
Price range: $243–$623 per night
Rating: 9.08

What guests think

At Hotel Berchielli, travellers consistently highlight the prime riverside location near Ponte Vecchio, easy walkability to Florence’s main sights, generally friendly, accommodating service, and a popular, varied breakfast, with many rooms offering spacious layouts and memorable Arno and bridge views.

Recurring drawbacks include inconsistent air conditioning or heating, occasional low water pressure or shower issues, and noise in river-facing rooms when windows are open. Several reviews mention classic, slightly dated decor, plus mixed experiences with parking and valet logistics and, less often, curt front-desk interactions. Overall, expect a charming, well-located stay best for sightseeing and river views.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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Facilities

Guests appreciate the on-site bar and a rooftop terrace with views. Parking and valet arrangements need advance coordination, with feedback ranging from very helpful to problematic.

Related guest reviews

2

Artan

Mar 9, 2025

·

Stayed 1 night

My experience at Hotel Berchielli was extremely disappointing, especially regarding how they handled my car. When I handed over my vehicle for valet parking, they never informed me that it wouldn't be parked at the hotel. Only after checking my GPS and seeing that my car was being driven outside the city of Florence for about an hour did I realize something was wrong. When I complained at the reception, they made a call, and the driver immediately parked the car in an open lot about 5.5 km away from the hotel—as soon as he realized I was tracking it. The staff then told me they would bring it back later and park it in the hotel’s garage, but I refused. I demanded my keys immediately, as I did not want anyone else driving my car again. This kind of behavior is completely unacceptable and highly unprofessional for a hotel that claims to offer quality service. I would not recommend this hotel to anyone who values honesty and integrity!

10

Linda

May 14, 2023

·

Stayed 3 nights

The hotel was clean, staff excellent (great bartender), in a great location and wonderful breakfast. We had a lovely room overlooking the river. We would definitely stay here again.

10

Eric

Jun 7, 2025

·

Stayed 1 night

My wife and i stayed here one night only due to a flight cancellation. The staff were very kind to make us feel welcome, made an excellent recommendation for dinner, and packed us a wonderful bag breakfast due to our having to leave at 4am. The bar was very enjoyable for a cocktail before going out, bartender skillful and charming. We stayed here by accident but next time i am in Florence i will stay here.

10

Jeff

Sep 30, 2024

·

Stayed 2 nights

Great river view from our room. Nice rooftop terrace and breakfast. The staff were very helpful and friendly.

10

Carl

Jul 12, 2023

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Stayed 4 nights

First class, professional customer service. Front desk staff were excellent and the bartender Mas was extraordinary. A truly great hotel I shall recommend highly to everyone I know.

8

Malek

Jun 29, 2023

·

Friendly staff. Parking should be coordinated before arrival

4

Holly

Jul 6, 2023

·

Stayed 2 nights

I want to start this review with the positives. We drove a car from Milan to Florence. We got to the city center late and we were fighting through the throng of tourists one way streets and simply not knowing the area. It was intense. We got as close as we could to the hotel and parked the car. We told them where the car was they sent a porter to find the car and valet it for us. It was such good service and this is how I would describe the rest of the service during our stay. The hotel location is right on the Arno River which is the center of town so everything was walkable and easy. The hotel has an old world charm as well andthat shows in the finishes in the hotel. The rooms need updating. The worst part of this hotel for us was the Air conditioning. We were on the top floor and it was hot. The AC turned on but did not work properly. It might as well have not turned on at all. We asked them to come fix it and they tried but nothing really helped. We asked them for fans and they brought us two fans like 20 minutes but because of this I wouldn't stay there again. We were sweltering. This was our honeymoon trip and everywhere else was booked. This for us was the worst hotel we stayed at due to the AC.

10

Raymond

Dec 13, 2022

·

Stayed 1 night

The staff was extremely helpful with a parking situation I had with my rented vehicle. I truly appreciate that they went through all the effort they did to help me!

10

Gillian

May 12, 2024

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Stayed 3 nights

We were genuinely overwhelmed by our beautiful room. It overlooked the river with two huge windows. The staff were very kind and helpful and went out of their way to make our experience as enjoyable as possible. Breakfast was super tasty with everything on offer to suit all palates. This hotel was wonderful and the location was perfect for visiting anywhere in Florence with all the attractions and designer shops within very easy walking distance. It has a lovely roof terrace and attractive foyer for eating, drinking and coffees. We didn’t want to leave.

10

Susan

Sep 4, 2025

·

Stayed 1 night

Amazing hotel in every way. Located near the Ponte Vecchio, right on river and easy walk to everything. The hotel is beautifully decorated with small bar and nice breakfast including American pot of coffee. But the best part was the outstanding service. They upgraded our room and and we overlooked the river and a bottle of prosecco was sitting for us at check in.

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Cleanliness

Rooms and common areas are consistently clean and well maintained across stays.

Related guest reviews

10

Mario Junior

Aug 27, 2024

·

Stayed 3 nights

The stay in the hotel Berchielli was great. In front of the Arno River. Staff was amazing, friendly and very helpful. The room was clean and quiet. Breakfast and the staff in the breakfast room were wonderful!

10

John William

Jun 14, 2024

·

Stayed 4 nights

We found the hotel very nice, clean and the hotel staff was great.

10

William

Aug 23, 2023

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Stayed 2 nights

Excellent property to stay in while you are in Florence. It backs up to the river and is in walking distance to all the sights of interest. The rooms was large and the breakfast was very nice. There are nice places to eat near by. You can look out your window in the morning and watch the people rowing on the river and walk on the bridges at night. It was very quite and very clean.

10

Hinda

Apr 3, 2025

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Stayed 1 night

Excellent staff professional and helpful. Room was clean and as advertised. Very nice good breakfast especially the coffee

10

Kristopher

Jul 1, 2025

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Stayed 1 night

We absolutely loved our stay at this hotel in Italy! From the moment we arrived, the experience was exceptional. The property was full of charm and character, with beautifully maintained spaces and breathtaking views that truly captured the essence of the region. Our room was spotless, comfortable, and thoughtfully designed, making it feel like a luxurious home away from home. The amenities were top-notch, and every detail felt carefully considered to enhance our stay. The staff were incredibly welcoming and attentive — always available when needed but never intrusive. Their hospitality made a lasting impression and added so much to the overall experience. This was easily one of the most memorable hotel stays we’ve had. We wouldn’t hesitate to return and highly recommend it to anyone looking for a relaxing and authentic Italian getaway.

10

Lynn

Dec 3, 2024

·

Stayed 8 nights

Have stayed here multiple times. The staff is super friendly and helpful - the front desk, breakfast room and bar staff! All are great. Awesome location right along the Arno and short walking distances to all the top spots. Still has the old world charm. Very clean, daily room cleaning. Laundry service great too. No English language TV news channels, so if that is important to you, you won't get it here. For me, the break is a good thing. Highly recommend.

10

Vijay

Dec 14, 2023

·

Stayed 4 nights

Boutique, quaint hotel that in an excellent central location convenient for walking to key sights. 5 min walk from the Uffizi. Hotel and rooms are super clean. Nice sheets and beds. Friendly and helpful staff. Breakfast while included was not the best (better pastries to be had elsewhere) but staff were friendly and the coffee was good. Overall happy with our stay.

10

Ann

Jun 6, 2023

·

Stayed 5 nights

Beautiful hotel in great location. Lovely big rooms with everything you would need. Very nice breakfast buffet. Staff were friendly and helpful.

10

Chikako

Mar 16, 2025

·

Stayed 3 nights

部屋も清潔、お風呂は使いやすく、宿泊料に含まれる朝食サービスも充実していて良かったです。

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10

Marvin

Sep 22, 2025

·

Stayed 2 nights

Ideal location. Clean. Friendly helpful staff. Large rooms though bathrooms can be small

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Rooms

Many rooms are spacious and offer memorable Arno and Ponte Vecchio views with classic decor, though some bathrooms are compact. Several reviews report warm rooms from inconsistent A/C or heating, occasional low water pressure or shower faults, and some noise.

Related guest reviews

10

Marshall

Nov 28, 2025

·

Stayed 1 night

This hotel was an amazing finish to our week in Italy! The staff was excellent, from check-in to breakfast service to check-out. The room with a view over Ponte Vecchio was awe-inspiring. The location to all the main sights of Florence was ideal. A must stay on my next trip to Florence!

10

janis

Jun 19, 2024

·

Stayed 2 nights

We had THE MOST AMAZING view of the river and Ponte Vecchio. The windows opened wide for the fresh air. The room was beautiful and very classic Florence decor. Bathroom was a bit tight but lovely. Our breakfast was included and delicious. The location is excellent. Central in the old town. We loved it!

8

Caitlin

Sep 4, 2024

·

Stayed 1 night

Pros: The hotel was located right by the water and was within walking distance to all the major landmarks in Florence. I loved the decor of the lobby, outdoor patio and my room. The bed was comfortable and the AC was great for the middle of August in Italy! Cons: the hose to the shower head was broken so water sprayed a bit in unexpected directions, but overall this didn’t matter too much. The complimentary croissants and espresso in the morning were pretty bad. They provided shampoo but no conditioner in my bathroom.

6

Alisa Ramirez

May 5, 2024

·

Stayed 2 nights

This property is picture pretty. Breakfast was wonderful and bed was very comfortable. Water pressure was very poor for showering. No air conditioning and too much street noise to open the window. Only stayed two nights.

10

Marvin

Sep 22, 2025

·

Stayed 2 nights

Ideal location. Clean. Friendly helpful staff. Large rooms though bathrooms can be small

6

Mary

Apr 9, 2025

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Stayed 2 nights

The location is great. Easily walkable around the city. Breakfast was great, as well. The AC in our room however, was lacking. Our room was very hot. The bed was also very very hard. My husband had trouble sleeping. Overall, I’d stay here again…but I would have asked that maintenance take a look at the AC.

10

Megan

Feb 29, 2024

·

Stayed 1 night

The river-view from the 5th floor cannot be beat; absolutely lovely. The rooms are large, well appointed, and the bathroom was very nice. The bed was a 6/10 for comfort, but the pillows were a 1/10, just awful. It’s very hot in the rooms without the windows open, but very loud while open. The lobby is hot at all times and smells VERY strong of perfume. The breakfast was wonderful.

10

James

Jun 23, 2025

·

Stayed 3 nights

We had a VERY SLIGHT snafu when we first got to our room (roll-away for 3rd person wasn't already in room like the desk thought). They quickly apologized, & ended up upgrading us to a larger room to accommodate the 3rd bed even better. I had booked a river view room, but our view of the Ponte Vecchio was amazing! Staff was very accommodating & helpful with our many questions. HIGHLY RECOMMEND!!

6

Ruben

Jan 4, 2025

·

Stayed 4 nights

Great location. Booked room with two beds was given one bed and one sofa bed instead which was uncomfortable. Main complain is very low water pressure therefore taking a shower was a challenge

8

Hank

Apr 11, 2025

·

Stayed 2 nights

Room was right on the Arno river. Half a block from Pointe Verde bridge! Didn't appreciate the horribly loud truck right below our window that started pumping waste from the hotel. Started at midnight and lasted an hour!! Very good breakfast.

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Service

Service is generally warm, professional, and accommodating, with thoughtful touches like upgrades, helpful recommendations, and personalized coffees. A few guests noted curt responses or issues not fully resolved.

Related guest reviews

10

Mary

Feb 28, 2025

·

Stayed 5 nights

This hotel is in a great location. You can walk everywhere and the easily stop back into the hotel for a rest if needed. The staff from the front desk, to doormen, to the cleaning staff and the breakfast staff were all so accommodating and helpful. I would easily stay here again. My only suggestion for the hotel is you didn't have any nice glasses in the room. If someone wants to share a bottle of wine after a busy day, there was no glasses in the room to enjoy a glass of wine with. They should consider setting up a small bar area in each room - with glasses and a bucket for ice, wine opener,...

10

Christopher

Jun 22, 2023

·

Stayed 7 nights

Great location, staff were very helpful, buffet breakfast was superb and vast. Could not fault our week long stay at all.

6

Pablo

Jan 25, 2025

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Stayed 1 night

Mal servicio del personal de check in. Solo una mujer muy amable. Los hombres no tienen cortecia Desayuno muy bueno y su personal del desayuno también muy amable

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2

Artan

Mar 9, 2025

·

Stayed 1 night

My experience at Hotel Berchielli was extremely disappointing, especially regarding how they handled my car. When I handed over my vehicle for valet parking, they never informed me that it wouldn't be parked at the hotel. Only after checking my GPS and seeing that my car was being driven outside the city of Florence for about an hour did I realize something was wrong. When I complained at the reception, they made a call, and the driver immediately parked the car in an open lot about 5.5 km away from the hotel—as soon as he realized I was tracking it. The staff then told me they would bring it back later and park it in the hotel’s garage, but I refused. I demanded my keys immediately, as I did not want anyone else driving my car again. This kind of behavior is completely unacceptable and highly unprofessional for a hotel that claims to offer quality service. I would not recommend this hotel to anyone who values honesty and integrity!

10

Marshall

Nov 28, 2025

·

Stayed 1 night

This hotel was an amazing finish to our week in Italy! The staff was excellent, from check-in to breakfast service to check-out. The room with a view over Ponte Vecchio was awe-inspiring. The location to all the main sights of Florence was ideal. A must stay on my next trip to Florence!

10

Eric

Jun 7, 2025

·

Stayed 1 night

My wife and i stayed here one night only due to a flight cancellation. The staff were very kind to make us feel welcome, made an excellent recommendation for dinner, and packed us a wonderful bag breakfast due to our having to leave at 4am. The bar was very enjoyable for a cocktail before going out, bartender skillful and charming. We stayed here by accident but next time i am in Florence i will stay here.

10

Lynn

Dec 3, 2024

·

Stayed 8 nights

Have stayed here multiple times. The staff is super friendly and helpful - the front desk, breakfast room and bar staff! All are great. Awesome location right along the Arno and short walking distances to all the top spots. Still has the old world charm. Very clean, daily room cleaning. Laundry service great too. No English language TV news channels, so if that is important to you, you won't get it here. For me, the break is a good thing. Highly recommend.

10

Joann

Apr 10, 2025

·

Stayed 3 nights

Beautiful hotel with spacious and clean rooms, high ceilings, terrific breakfast and most of all awesome staff. Dimitri and Barbara really pushed our stay to the next level with cheerful conversation and great dinner and shopping recommendations. We can’t wait to head back to the hotel for our next visit. Thank you Dimitri and Barbara!

8

lynda

Aug 3, 2025

·

Stayed 3 nights

the breakfast was great. so many choices. the breakfast staff was pleasant. so was the entrance staff. but everyone else seemed to hate their job or are not happy people

10

Susan

Sep 4, 2025

·

Stayed 1 night

Amazing hotel in every way. Located near the Ponte Vecchio, right on river and easy walk to everything. The hotel is beautifully decorated with small bar and nice breakfast including American pot of coffee. But the best part was the outstanding service. They upgraded our room and and we overlooked the river and a bottle of prosecco was sitting for us at check in.

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Location

Exceptional central location on the Arno near Ponte Vecchio, with easy walking access to major sights, shops, and dining.

Related guest reviews

10

Lisa

May 12, 2024

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Stayed 3 nights

Great location to all the sites most want to see. 5-10 min walk for most.

10

Kerry-Lynne

Mar 29, 2025

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Stayed 1 night

Beautiful hotel. Great location on the river in the historic section. We would stay there again without question.

8

shane

Jul 16, 2025

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Stayed 2 nights

Excellent location near main historic attractions.

10

Marshall

Nov 28, 2025

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Stayed 1 night

This hotel was an amazing finish to our week in Italy! The staff was excellent, from check-in to breakfast service to check-out. The room with a view over Ponte Vecchio was awe-inspiring. The location to all the main sights of Florence was ideal. A must stay on my next trip to Florence!

8

Haibing

Aug 4, 2024

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Stayed 3 nights

Riverside hotel close to all the attractions.

10

Rick

Aug 27, 2023

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Stayed 1 night

Very nice hotel and staff located in a perfect location.

10

Diana

Sep 22, 2024

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Stayed 2 nights

Loved this location!!

10

Josephine

Dec 23, 2024

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Stayed 1 night

The hotel location and view from our window was incredible . Beautiful hotel

10

Susan

Sep 4, 2025

·

Stayed 1 night

Amazing hotel in every way. Located near the Ponte Vecchio, right on river and easy walk to everything. The hotel is beautifully decorated with small bar and nice breakfast including American pot of coffee. But the best part was the outstanding service. They upgraded our room and and we overlooked the river and a bottle of prosecco was sitting for us at check in.

10

Jakub

Nov 10, 2024

·

Stayed 9 nights

Great location by the river. 15 minutes walk from hotel to all tourist destinations. Really friendly staff and good breakfast buffet.

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Dining

Breakfast is widely praised for quality and variety, with multiple guests calling it one of the best of their trip. The hotel bar and bartender earn compliments, though a few found some breakfast items average or room service limited.

Related guest reviews

10

Linda

May 14, 2023

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Stayed 3 nights

The hotel was clean, staff excellent (great bartender), in a great location and wonderful breakfast. We had a lovely room overlooking the river. We would definitely stay here again.

10

Carly

Feb 8, 2025

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Stayed 2 nights

The location was perfect for everything we wanted to do. This hotel offers the best breakfast of any of the hotels we have visited so far on this trip

10

Mikael Storm

Aug 23, 2024

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Stayed 1 night

Very nice hotel, clean and friendly staff. Breakfast delicious. Location of hotel is outstanding close to all attraktion in Florence and our Room had a romantic view over the river to the famous Ponte Vecchio bridge

10

Kyle

Dec 22, 2024

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Stayed 2 nights

We were upgraded to a suite and we loved it. Room was spacious, clean, and comfortable. The absolute best breakfast is served daily. Cured meats, smoked salmon, fresh fruit, granola and cold cereal options, wide variety of pastries, eggs, sausage, assorted water and juices, cappuccino, American coffee. Lived breakfast. Location is beautiful and convenient to attractions. Would love to stay here again.

10

Polly

Sep 1, 2025

·

Stayed 2 nights

Staff were all very accommodating and friendly. Breakfast buffet great and location of hotel wonderful

10

Shaun

May 13, 2024

·

First we were told that we were upgraded for free to a room with a view of the River and of Ponte Vecchio. That was already a win!!! The view from the hotel room was so so beautiful. The staff were super friendly and polite and professional. The next best thing about the hotel is the buffet breakfast spread! Of all the hotels we stayed in Italy, this hotel had the best breakfast spread and the food was great quality. We especially enjoyed the variety of pastries that were nicer than those cafes outside. The staff also were very sweet to write our names on our coffees which impressed us on a different level. Room was clean and toilet was spacious. Just that the shower is located in a bathtub so might not be too accessible for some but it was fine for us. We greatly enjoyed our stay here and would highly recommend.

10

Vijay

Dec 14, 2023

·

Stayed 4 nights

Boutique, quaint hotel that in an excellent central location convenient for walking to key sights. 5 min walk from the Uffizi. Hotel and rooms are super clean. Nice sheets and beds. Friendly and helpful staff. Breakfast while included was not the best (better pastries to be had elsewhere) but staff were friendly and the coffee was good. Overall happy with our stay.

8

Caitlin

Sep 4, 2024

·

Stayed 1 night

Pros: The hotel was located right by the water and was within walking distance to all the major landmarks in Florence. I loved the decor of the lobby, outdoor patio and my room. The bed was comfortable and the AC was great for the middle of August in Italy! Cons: the hose to the shower head was broken so water sprayed a bit in unexpected directions, but overall this didn’t matter too much. The complimentary croissants and espresso in the morning were pretty bad. They provided shampoo but no conditioner in my bathroom.

10

Laurie

Oct 8, 2023

·

Stayed 1 night

This hotel was lovely! Great location and view of the Arno. Wonderful staff , friendly and efficient. Great breakfast. Hotel bar and lobby area beautifully designed.

8

Tracy

Dec 1, 2023

·

Stayed 1 night

Gorgeous Hotel. In a side street close to Ponte Vecchio, Uffizi Gallery. Stunning features throughout hotel. Comfy room with bottle of fizz waiting in our room. Room Service wasn't great but they dont really do room service, it was just what they had access to. Breakfast was terrific. Would stay again.

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Month	Average price
January	$163
February	$156
March	$217
April	$323
May	$381
June	$314
July	$222
August	$207
September	$358
October	$346
November	$204
December	$175

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4 $467	5 $270	6 $623	7	8 $278	9	10
11	12 $278	13	14 $278	15	16 $278	17 $336
18 $278	19 $316	20 $338	21	22 $278	23	24 $315
25 $335	26 $278	27 $326	28 $299	29 $297	30 $271	31 $296

Hotel Berchielli

Prices for Hotel Berchielli

Monthly average prices

About this property

Location

Room options

Triple Room

Single Room

Deluxe Room, River View

Standard Double Room

Guest reviews of Hotel Berchielli

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Hotel Berchielli

Considering this hotel for your Florence trip?

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20 $443	21 $243	22 $417	23	24 $306	25	26 $310
27 $329	28 $273	29	30 $334