Is parking available at the property?

Parking is available on-site for guests. There is a fee of EUR 15 per accommodation, per stay.

What type of breakfast is offered and what are the serving hours?

Buffet breakfasts are available daily from 7:30 AM to 10:00 AM for a fee of approximately EUR 12 for adults and EUR 12 for children.

Are pets allowed at the property?

Only dogs and cats are allowed. Service animals are exempt from fees and restrictions. There is a pet fee of EUR 15 per accommodation, per stay.

What are the standard check-in and check-out times?

Check-in time starts at 14:00 and ends at 02:00. Check-out time is 11:00. Early or late check-in/check-out may be available upon request.

What accessibility features are available for guests with disabilities?

The property includes features such as step-free entrances and wheelchair-accessible facilities in public areas. Specific details about room accessibility are not provided.

Where is the property located in relation to key landmarks?

The hotel is located in the Historic Centre of Florence, near notable landmarks such as the Uffizi Gallery and Basilica of Santa Maria Novella. It is also close to public transport options.

What are the policies for guests staying with children?

Children are allowed at the property. One child aged 3 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

What are the policies regarding extra beds and cribs?

The property offers cribs for a fee of EUR 15 per night. Extra-person charges may apply, and it is recommended to contact the property prior to arrival for confirmation.

Hotel Palazzo Vecchio in Florence, Italy

Average nightly price at Hotel Palazzo Vecchio by month, last 12 months (USD)
Month	Average price
January	$99
February	$130
March	$125
April	$205
May	$262
June	$226
July	$166
August	$117
September	$212
October	$208
November	$120
December	$109

What guests think

Hotel Palazzo Vecchio suits travelers seeking convenience near Firenze Santa Maria Novella, with many reviews praising its friendly staff, substantial breakfast with barista-made coffee, and easy walking access to major sights, public transport, and nearby restaurants.

Rooms vary, with some spacious or offering balcony views, but multiple guests note dated decor, very small bathrooms, thin walls or street noise, and recurring air-conditioning problems. Cleanliness feedback is mostly positive, though a minority report serious lapses, including pests, mold, and poorly cleaned fixtures. Facilities are basic; on-site parking exists but is limited and requires coordination, and several reviews mention stair or elevator access constraints. Overall, expect a practical, centrally located base rather than a polished, full-service stay.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities are basic, with on-site parking available but limited and often needing advance coordination. Several reviews mention stair or elevator access constraints; some guests found amenities basic and noted few power outlets.

Related guest reviews

10

Mayra

Nov 19, 2023

·

Stayed 1 night

Bello albergo! Centrale e con parcheggio a pagamento presso la struttura. Personale gentile

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10

cianci

Nov 22, 2024

·

Stayed 1 night

struttura con posizione ottima , cordialita' e professionalita' , parcheggio privato

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8

Martial

Jan 27, 2025

·

Stayed 1 night

N'oubliez pas de réserver le parking, places limitées et faire attention de ne pas rayer la carrosserie, accès étroit. Attention, passage via les zones de trafic limitées de Florence, n'oubliez pas de déclarer votre numéro de plaques et payer la taxe de passage.

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6

Decio

Oct 16, 2025

·

Stayed 2 nights

Elevador quebrado Falta de portaria 24h Café da manhã obrigatório no quarto

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8

Raymond

Dec 4, 2022

·

Hotel convenient to railway station. Getting to certain tourists attractions challenging at times. Would suggest you get a detailed map of city. Streets names change frequently. Short walk to laundry store front. Suggest you buy attraction tickets online. There is a very limited number of power outlets in room. Had to use the outlet for the TV to charge our electronics. Continental breakfast was convenient before you leave for your daily travels.

10

Luis

Sep 8, 2024

·

Stayed 1 night

No tiene elevador para entrar a la propiedad, todo lo demas estuvo muy bien

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8

Yuna

Jul 30, 2024

·

Stayed 2 nights

駅が近く便利です。フロントまでは階段を使用しなければなりません。スタッフはとても対応がよく気持ちが良いです。フロントにバーもあり、お酒の提供もありました。部屋も広く過ごしやすかったです。

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8

Kerry

May 26, 2025

·

Stayed 1 night

For the price of this hotel I was disappointed with the lack of amenities the shampoo body wash was on floor of shower towels were small. Other than that hotel was nice

8

Carol

Sep 9, 2025

·

Stayed 1 night

The hotel was lovely and in a good location for shopping, dining, sight seeing etc. There is limited parking availability, but I had reached out a couple of times ahead of our arrival to confirm we would have a parking space. When we arrived the front desk staff person didn't want to let us park on-site, saying they were full, although there was parking open, but another staff member came in and assisted us so we were eventually able to park in their gated area. It's frustrating to show up and have to argue for the services you had tried to arrange in advance.

6

Freddie

Oct 7, 2025

·

Stayed 2 nights

No balcony view. Be sure and ask for floor 3 or below as floor 4 has no elevator. Air flow in our room was spotty.

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Cleanliness

Most guests describe the property as clean and well maintained with effective housekeeping. A smaller number report serious issues such as bedbugs, mold, or poorly cleaned bathrooms.

Related guest reviews

6

MARC

Aug 20, 2022

·

Stayed 3 nights

Positif: Hotel bien placé, à peine 5min du tramway, 10/15 min pour aller au dome. Personnel très accueillant. Petit déjeuner ok, plutot standard avec qq patisseries et un tres bon café. Salle de bain propre et en bon etat. Clim capricieuse mais fonctionne bien. Négatif : La salle de bain allait, mais pour le reste de la chambre... rideau déchirés avec des taches de mayonnaise dessus (un rapport avec le burger king d'a côté?). Dessus de lits pleins de taches louches (du sang sur un....), cheuveux dans les draps supposés propres et taches jaunâtres. Le pire étant la fenêtre impossible à fermer complètement, alors que la rue est très bruyante. Megots détrempés sur le balcon. Dommage pour ces problèmes de propreté, sinon le rapport qualité prix aurait pu etre bien.

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6

Laura

Sep 5, 2024

·

Stayed 3 nights

Toilet was clogged, bathroom had mold on the walls and mattressess were stained, there were no mattress protectors. AC did not work properly. Location was great, service and staff were very nice and helpful.

8

Carol

Nov 19, 2025

·

Stayed 4 nights

Clean room, great location for walking to everything, including the train station.

10

Milton

Dec 29, 2025

·

Stayed 3 nights

La habitación súper cómoda y limpia. El Personal del front desk muy amable.

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10

sandra f

Feb 26, 2026

·

Stayed 4 nights

Quarto limpo e agradável, fiquei no terreo o que foi bom. Funcionario educados, em especial a barista que é muito educada e prestativa. Excelente localização muito próxima a estação de trem e paradas de onibus. Comercio ao redor muito bom e da para fazer os passeios a pé

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10

evangelyn

Nov 25, 2025

·

Stayed 3 nights

The location is close to the train station and to the tourist spots. Also, a lot of good restaurants close to the hotel. The room is very clean and housekeeping made a great work ensuring cleanliness. Breakfast is sufficient and excellent.. provided fresh baked goods and fresh cup of cappuccinos. For the price I paid.. I would highly recommend this hotel.

6

Divina

Apr 16, 2025

·

Stayed 1 night

the location and hotel itself was very convenient and nice but my and my family woke up to multiple bedbug bites the next morning..

6

Ana

Aug 27, 2024

·

Stayed 1 night

Our bidet was not properly cleaned prior our arrival (still had feces). The location is great but the facilities are outdated and so are the rooms and lights. Staff was helpful and breakfast was fair. The toilet cover button was falling apart. I hope they can renew it soon. Not staying there again.

10

Ana Maria

Nov 22, 2023

·

Stayed 4 nights

Very clean, excellent service, good location

10

Joan

Nov 9, 2025

·

Stayed 3 nights

The room was lovely. Very clean and well maintained. Lots of outlets. Breakfast was awesome especially gor a small hotel. Staff was wonderful.

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Rooms

Rooms range from compact to spacious, with some balconies and city views, but many note dated decor, very small bathrooms, and noise from thin walls or the street. Air-conditioning performance is inconsistent across multiple rooms.

Related guest reviews

8

Divya

Dec 9, 2025

·

Stayed 2 nights

Room was congested.

8

Raymond

Dec 4, 2022

·

Hotel convenient to railway station. Getting to certain tourists attractions challenging at times. Would suggest you get a detailed map of city. Streets names change frequently. Short walk to laundry store front. Suggest you buy attraction tickets online. There is a very limited number of power outlets in room. Had to use the outlet for the TV to charge our electronics. Continental breakfast was convenient before you leave for your daily travels.

6

Thierry

Sep 27, 2024

·

Stayed 1 night

Very old hotel/room. We were in a room on the first floor near the elevator. Noise: other people closing doors etc: very noisy from the inside. Not from the voices but the doors. Comfort: this was a room with 3 beds. All were 20 years or more past their prime for the mattress. Bugs: ants on the pillow. Mosquitoes inside the room (we didn’t open any window) likely coming from some holes in the bathroom wall. Staff informed when checking out (luckily this was only for one night): “we will tell the cleaning folks to do a better job. Bathroom: uncovered hole where the pipes go through the wall for the shower. Likely a source of mosquitoes breeding and flying. Toilets that clogged “without cause”. Step going down from bathroom to room: small unmarked step: remember it at night because you will hit it with your toes. Overall, we will. Ever go there again. Location: super convenient near the train station. Bathroom

8

Laila

Oct 21, 2025

·

Stayed 1 night

Located near the Firenze terminal, a 5-minute walk from the terminal. Nothing thrilling about the stay! The room looks dated for the price, and it feels like a room at someone's home rather than a hotel.

8

Sydney

Sep 13, 2025

·

Stayed 2 nights

i really enjoyed our stay here. It’s very close to the train station. The rooms are extremely dark and that was the only downside. The staff is exceptional. Very close to everything.

6

Carlos

Mar 13, 2025

·

Stayed 2 nights

AC was not working and the staff that night could not find a solution.

10

Craig

Aug 19, 2025

·

Stayed 2 nights

We loved Hotel Palazzo Vecchio! Our room had a balcony with a view of the Duomo. The hotel was very clean and our room was very nice. The staff was great and helped answer many of our questions. They gave us a paper map and highlighted the places we wanted to see in Florence. Everything was within walking distance but we also logged over 20,000 steps a day. It was super convenient to the train station and many great local establishments close by to eat and drink. We highly recommend this hotel.

8

Viviana

Jan 9, 2025

·

Stayed 1 night

This is a very old property, but it was clean and had an amazing breakfast.

6

Freddie

Oct 7, 2025

·

Stayed 2 nights

No balcony view. Be sure and ask for floor 3 or below as floor 4 has no elevator. Air flow in our room was spotty.

4

Tamara

Jul 29, 2023

·

Stayed 2 nights

Poor AC, we were really hot and there was nothing that they could do to fix the AC they said. The fan was broken and the management said they couldn't have a technician to fix it until a week from that Saturday

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Service

Service is widely praised as friendly, helpful, and accommodating, with assistance on luggage, maps, early check-in, and barista-made coffees. A few guests mention frustrations around parking allocation or unresolved AC issues overnight.

Related guest reviews

10

Guia

Oct 20, 2025

·

Stayed 5 nights

“The room was spotless and well-maintained, offering a comfortable stay. Breakfast exceeded expectations with a great variety and quality. The location was unbeatable — just steps away from all the major attractions, making it easy to explore the city on foot.” Internet was reliable and the entire staff was very knowledgeable and friendly.

10

Amy

Oct 4, 2025

·

Stayed 3 nights

The staff was the BEST! Nice room with comfy bed (hard to find in Italy). Super convenient to walk from train station, and the area to meet for most tours. Breakfast was great! Highly recommend this hotel! 5 stars. Front desk staff was super nice, helpful and patient.

10

Lisa

Nov 25, 2024

·

Stayed 1 night

This property is 4 minutes from the train station. Very conveniently located , close to the stores and central market. The staff is wonderful. On our checkout Sergey even helped carry the bag down the stairs. Our reservation was only one night but decided to extend another night because we loved hotel and also wanted to stay longer in Florence. I will be back to this hotel next time sill be in Florence.

10

Chris

Dec 15, 2025

·

Stayed 1 night

Friendly staff, great location, good price!

8

Eugene

Apr 21, 2025

·

It was kept clean, breakfast included. You had to hand in your key every time you went out because it's still a physical key, but the front desk is 24/7 so it's not a big deal. Overall, clean, comfortable, good front desk. They'll make reservations at restaurants for you if needed.

10

Craig

Aug 19, 2025

·

Stayed 2 nights

We loved Hotel Palazzo Vecchio! Our room had a balcony with a view of the Duomo. The hotel was very clean and our room was very nice. The staff was great and helped answer many of our questions. They gave us a paper map and highlighted the places we wanted to see in Florence. Everything was within walking distance but we also logged over 20,000 steps a day. It was super convenient to the train station and many great local establishments close by to eat and drink. We highly recommend this hotel.

10

Joseph

Oct 4, 2023

·

Stayed 3 nights

Tania, the front desk associate was very professional and knowledgeable of her job. The check in was fast and she answered all the questions we asked about the area. She is a great asset of this hotel. We will come back to this hotel when in Florence. We highly recommend. Gracie Mille Tania. See you in the future. God Bless

10

Christine

Jul 19, 2023

·

Stayed 1 night

We needed a close place to stay for one night after our train ride. It was close to the rail station and reception was excellent and accommodating. In the morning, all I wanted was a cup of coffee and they were so sweet to make one for me. I enjoyed a few moments of quietness and let my daughter continue her sleep in our room. We were allowed to leave luggage for the day while we checked out some sights. They even called a taxi for us and made us feel important! Thank you!

8

Carol

Sep 9, 2025

·

Stayed 1 night

The hotel was lovely and in a good location for shopping, dining, sight seeing etc. There is limited parking availability, but I had reached out a couple of times ahead of our arrival to confirm we would have a parking space. When we arrived the front desk staff person didn't want to let us park on-site, saying they were full, although there was parking open, but another staff member came in and assisted us so we were eventually able to park in their gated area. It's frustrating to show up and have to argue for the services you had tried to arrange in advance.

10

Susan

Oct 17, 2025

·

Stayed 5 nights

Overall it was a nice stay. But the first day we were in a room with the tiniest bathroom for two people to use. It was so small my husband was complaining hitting his head against the opposite wall while seated at the toilet. The shower curtain was so short that the water was running out and on to the bathroom floor. However, after complaining about the issues, we were shown a much better room and we were transferred to that room at no extra cost. The staff from the housekeepers to the managers were all very nice, friendly, and accommodating.

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Location

Consistently praised location a short walk from Santa Maria Novella station and within easy walking distance of major attractions, tours, and many restaurants.

Related guest reviews

8

Michael

Aug 23, 2025

·

Stayed 3 nights

Great location close to train station and tram great breakfast

8

Adrian

Mar 13, 2025

·

Stayed 2 nights

Very close to train and tram station and a 5 minute walk to the central area of Florence.

10

Aniket

Sep 1, 2024

·

Stayed 2 nights

Great location. Very convenient.

8

Carol

Nov 19, 2025

·

Stayed 4 nights

Clean room, great location for walking to everything, including the train station.

8

MARK

Oct 26, 2023

·

Stayed 2 nights

Nicely situated. Close to almost all sights and the train station. Clean. Not terribly expensive.

10

NIVALDO

Jan 6, 2026

·

Stayed 3 nights

Gostei muito da estadia que tive no hotel. Funcionários prestativos, atenciosos. Hotel muito limpo e pertinho da estação de trem. Fácil locomoção.

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10

sandra f

Feb 26, 2026

·

Stayed 4 nights

Quarto limpo e agradável, fiquei no terreo o que foi bom. Funcionario educados, em especial a barista que é muito educada e prestativa. Excelente localização muito próxima a estação de trem e paradas de onibus. Comercio ao redor muito bom e da para fazer os passeios a pé

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10

evangelyn

Nov 25, 2025

·

Stayed 3 nights

The location is close to the train station and to the tourist spots. Also, a lot of good restaurants close to the hotel. The room is very clean and housekeeping made a great work ensuring cleanliness. Breakfast is sufficient and excellent.. provided fresh baked goods and fresh cup of cappuccinos. For the price I paid.. I would highly recommend this hotel.

10

Milford

Nov 23, 2023

·

Stayed 2 nights

Quiet street close to the train station and Central Market. Staff is great and very helpful. Extended our stay a day with no problem. Amazing breakfast with eggs, fruit, bacon, and pastries. Will definitely stay here again.

10

Todd

Aug 20, 2024

·

Stayed 2 nights

Great location, close to train station and tourist areas. Great value for the price.

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Dining

Breakfast receives strong praise for variety, quality, and made-to-order cappuccinos. A few reviews note limited selection or unexpected charges.

Related guest reviews

10

Guia

Oct 20, 2025

·

Stayed 5 nights

“The room was spotless and well-maintained, offering a comfortable stay. Breakfast exceeded expectations with a great variety and quality. The location was unbeatable — just steps away from all the major attractions, making it easy to explore the city on foot.” Internet was reliable and the entire staff was very knowledgeable and friendly.

8

Michael

Aug 23, 2025

·

Stayed 3 nights

Great location close to train station and tram great breakfast

4

Yara

Apr 12, 2023

·

Stayed 2 nights

Room was small for 2 adults and 1 teenager. Breakfast was supposed to be included but charged. No amenities. Sheets dirty. Room dusty. No air, must open windows to have circulating air in such small quarters. Area too noisy with windows open. There are plenty of dining options in area though and 3 min walk to train station.

10

Tara

Apr 4, 2025

·

Stayed 2 nights

We loved it! The room was great with the courtyard and the amazing breakfast and capacino bar and the service was top notch. Great location too. Highly recommend!

8

Davin

Jul 24, 2024

·

Stayed 3 nights

Great location on the edge of the historic district and close to the train station. The hotel itself is OK, the staff were helpful. Would recommend if you prioritize location over amenities. Also the breakfast was one of the best ones we had in Italy.

10

Marianne

Oct 18, 2024

·

Stayed 2 nights

Loved how close it was to the train station. Walking distance to everything.The beautiful exterior and interior made it very appealing. The room was great size and very clean. Breakfast was a huge plus with freshly served espresso and Cappuccino if you like and assortment of pastries and eggs and meats/cheeses. Would highly recommend.

10

evangelyn

Nov 25, 2025

·

Stayed 3 nights

The location is close to the train station and to the tourist spots. Also, a lot of good restaurants close to the hotel. The room is very clean and housekeeping made a great work ensuring cleanliness. Breakfast is sufficient and excellent.. provided fresh baked goods and fresh cup of cappuccinos. For the price I paid.. I would highly recommend this hotel.

10

Milford

Nov 23, 2023

·

Stayed 2 nights

Quiet street close to the train station and Central Market. Staff is great and very helpful. Extended our stay a day with no problem. Amazing breakfast with eggs, fruit, bacon, and pastries. Will definitely stay here again.

8

MIHO

Oct 13, 2025

·

Stayed 3 nights

サンタマリア・ノヴェッラ駅から徒歩3-4分でとても近く、スーツケースを押して歩く時間が短くとても楽でした。部屋は天井も高く広めで、バスタブがついているのが本当に有り難かったです。お湯の出も良く、備え付けのドライヤーも風力が十分で快適でした。朝食が宿泊に込みの料金でしたが、地下のダイニングルームのバッフェ式の朝食もとても良かったです。贅沢な感じではないですが、卵、ベーコン、ハム、チーズ、沢山の種類のパンや小さなお菓子、ヨーグルトなど十分な内容で、毎朝入れて頂いたカプチーノもとても美味しかったです。フロントの方も困ったことや質問にもきちんと対応してくださり、申し分なかったです。ホテル周辺の治安も問題なく、またフィレンツェに行く機会があれば利用したいです！

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10

Joan

Nov 9, 2025

·

Stayed 3 nights

The room was lovely. Very clean and well maintained. Lots of outlets. Breakfast was awesome especially gor a small hotel. Staff was wonderful.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6 $193	7 $350	8 $218	9	10 $276
11 $232	12 $232	13 $399	14 $250	15 $328	16 $286	17 $241
18 $278	19 $227	20 $328	21 $215	22 $246	23 $210	24
25 $188	26 $276	27 $171	28 $297	29 $259	30 $171	31 $254

Su	Mo	Tu	We	Th	Fr	Sa
1 $243	2 $153	3 $132	4 $152	5 $229	6 $153	7 $145
8 $132	9 $118	10 $127	11 $133	12 $149	13 $180	14 $236
15 $97	16 $107	17 $134	18 $127	19 $100	20 $134	21 $145
22 $97	23 $97	24 $129	25 $143	26 $176	27 $175	28 $205
29 $132	30 $88

Hotel Palazzo Vecchio

Prices for Hotel Palazzo Vecchio

Monthly average prices

About this property

Location

Room options

Double Or Twin Room with Cathedral View

Standard Double Or Twin Room

Small Single Room

Superior Double Or Twin Room

Triple Room

Quadruple Room

Economy Double Room

Guest reviews of Hotel Palazzo Vecchio

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

FAQs about Hotel Palazzo Vecchio

Prices for upcoming dates