Name: Hotel Real
Address: Viale Luigi Gori 31, Florence, Italy, Florence, Tuscany, Italy
Rating: 4.63

Guest reviews

4.6

Based on 164 verified reviews

Who stays here?

Business

15%

Couple

37%

Family

29%

Group

12%

Solo

5%

What guests think

AI-generated summary based on recent guest reviews

Across mixed reviews of Hotel Real, many travelers highlight its handy location near the airport and tram, while frequent complaints focus on very dated rooms, unreliable hot water, patchy maintenance, and absent or reduced services like breakfast and reception coverage.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

2

Russell

Nov 4, 2025

·

Stayed 3 nights

If being near the airport is important, this is an option. The train to the airport is nearby. Not the nicest walk. Keep in mind, the quality is slummy. I did not have hot water during the stay. Daily cleanings were making the bed. Otherwise, that was it. The piece of toilet paper on the ground when I arrived stayed on the floor the whole time I was there. Bed sheets were the extent of covering. There were blankets in the closet. However they looked like potato sack material. There was no daily breakfast as promised. WiFi is not available in all rooms as advertised. Don’t stay here.

2

Jan-Ola

Nov 2, 2025

·

Stayed 1 night

We arrived very late, around midnighr. The hotel was unmanned, bu keys ans instructions were prepared in an envelope in the reception, so that part worked very well. The room however was in very bad condition. The doors on the closet were partly missing and partly broken. A drawer was also missing. The toilet was leakong, so in order to flush, youbhad to open a valve, wair a few minutes to fill up the tabk and then close the valve again. The heating was off and the blankets thia so we didn’t sleep very well. We requested a refund, but were offered 50% off on our next stay. We will not use that…

4

Gordon

Oct 26, 2025

·

Stayed 3 nights

Mosquitoes. Sĥower way too small. Wash basin problem.

4

Jonas

Oct 21, 2025

·

Stayed 1 night

A bad experience. The toilet was running all night, it was very noisy. The bad experience was topped by only having cold water in the bathroom in the morning. And yes, we let it run for a long time.

10

PRINESHIA

Oct 21, 2025

·

Stayed 1 night

Kind/Respectfull Staff :)

Viale Luigi Gori 31, Florence, Italy

Location

With a stay at Hotel Real in Florence (Peretola), you'll be close to Cascine Park and Cathedral of Saint Mary of the Flower

More location info

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

Check-in from 14:00

Before 10:30

Good to know

Additional policies and info about this property.

FAQs

Complimentary on-site parking is available for guests.

Buffet breakfasts are available daily from 8:00 AM to 10:00 AM for a fee of approximately EUR 10 for adults and children aged 2 and younger eat free.

Pets are not allowed at the property.

Check-in time starts at 14:00 and check-out time ends at 10:30. Early or late check-in/check-out may be available upon request.

The hotel features elevators and step-free entrances, ensuring accessibility for guests with disabilities.

The hotel is located in Florence (Peretola), close to Cascine Park and the Cathedral of Saint Mary of the Flower, providing convenient access to local attractions.

The hotel does not feature a swimming pool.

Children are welcome at the hotel. Children aged 2 and younger can stay for free.

The hotel does not offer cribs or rollaway/extra beds.

Hotel Real

Amenities

Property description

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